quality operations engineer Jobs in Irving

quality operations engineer

resolution assurance specialist Jobs in Irving

resolution assurance specialist

specialist, quality assurance Jobs in Irving

specialist, quality assurance

specialist quality assurance

Abbott

<div>Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
Working at Abbott
<div><div>At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You&rsquo;ll also have access to:<ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.</li><li>
An excellent retirement savings plan with a high employer contribution. &middot; Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor&rsquo;s degree.</li><li>
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.</li><li>
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.</li></ul>
The Opportunity
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Our Core Lab team is looking for a Specialist, Quality Assurance out of our Irving, TX office. They are responsible for administrative and tactical activities that support the effective operation of the Quality Assurance function and overall Quality System. This role within the Operations Quality organization ensures the accurate execution of documentation, system transactions, containment activities, and product review and approval processes, contributing to efficient operations and the delivery of high‑quality products.</div><div>
Responsibilities
<ul><li>Responsible for implementing and maintaining the effectiveness of the Quality System.</li><li>
Participate in Quality System processes which may include training, corrective action and preventive action (CAPA) activities, equipment maintenance, product and process planning, quality audits, validation.</li><li>
Assist in determining quality attributes and requirements. may provide technical assistance.</li><li>
Utilize quality management techniques to perform investigations and facilitate solutions.</li><li>
Responsible for completing documentation in a timely manner and in accordance with business standards.</li><li>
Participate on cross-functional teams.</li><li>
Other tasks and duties as assigned.</li><li>
Understand and comply with applicable EHS policies, procedures and guidelines.</li><li>
Works under the supervision of more experienced staff who review results for overall accuracy, completeness and sound judgment.</li><li>
Recognizes risks versus the relative gains associated with actions; understands a project's critical success factors and makes recommendations and decisions impacting those factors.</li><li>
Responsible to meet established objectives and goals.</li><li>
Drives functional performance to ensure that cross-functional standards and expectations are met.</li><li>
May assist in the training of personnel as directed by management.</li></ul>
Education and Experience
<ul><li>Bachelor's Degree OR equivalent combination of education and experience.</li><li>
Entry level position in which 0-2 years of experience is typical to meet the skills and responsibilities of the position.
</li><li>Knowledge of FDA Quality System Requirements and other applicable US Code of Federal Regulations for Devices.</li><li>
Knowledge of ISO 13485 standard.</li><li>
Knowledge of quality management techniques and application.</li><li>
Ability to clearly, concisely and accurately convey communications.</li><li>
Ability to form and develop interpersonal, professional relationships.</li><li>
Display socially and professionally appropriate behavior.</li><li>
Ability to work independently and in groups.</li><li>
Ability to work cross-functionally.</li><li>
Demonstrated initiative and problem-solving skills.</li><li>
Critical-thinking skills.</li><li>
Ability or aptitude to use various types of databases and other computer software.</li><li>
Strong organizational skills.</li><li>
Ability to prioritize.</li><li>
Ability to multitask.</li><li>
Ability or aptitude to provide solutions and contingency plans through the comprehensive review of alternatives.</li><li>
Ability to quickly gain knowledge, understanding or skills and is willing to learn.</li></ul>
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.</div></div> 
The base pay for this position is $50,700.00 &ndash; $101,300.00. In specific locations, the pay range may vary from the range posted.</div>

Specialist, Quality Assurance

Citi

<div><div><h2 class="jobSectionHeader">Job Requisition: Senior Incident Optimization Specialist - Enterprise Infrastructure</h2><h2 class="jobSectionHeader">
Position Information</h2><ul><li>
Job Title: Senior Incident Optimization Specialist - Enterprise Infrastructure</li><li>
Job Level: C-13</li><li>
Department: Foundational Services - Production Operations</li><li>
Location: Irving, TX</li></ul><h2 class="jobSectionHeader">
Position Summary</h2>
The Senior Incident Optimization Specialist serves as a critical bridge between the Technology Incident Optimization Program and the core Compute, Virtualization, Cloud Services, and Storage technology domains. This role demands deep technical expertise combined with strategic thinking to drive tactical incident reduction while architecting the future state of intelligent event management and automation.
You will be responsible for building automated incident remediation workflows and achieving measurable incident reduction within your domain through event optimization, correlation, and automation while ensuring comprehensive observability is maintained and enhanced. This position offers the unique opportunity to shape the future of enterprise event management.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Incident &amp; Alert Analysis: Conduct comprehensive analysis of alert and incident patterns to identify top sources of operational noise, determine root causes, and develop data-driven strategies for reduction.</li><li>
Intelligent Event Management: Design, implement, and optimize rules for event correlation, de-duplication, and suppression on AIOps and event management platforms. Develop domain-specific correlation logic leveraging configuration management data and infrastructure topology.</li><li>
Automation &amp; Self-Healing: Architect and develop automation playbooks for incident data enrichment and create self-healing capabilities for common and recurring infrastructure incident scenarios.</li><li>
Observability Enhancement: Assess the current observability footprint across all infrastructure domains to identify gaps and propose enhancements that align with enterprise event management standards.</li><li>
Cross-Functional Collaboration: Partner closely with infrastructure operations, engineering, and platform teams to understand incident drivers, validate correlation logic, and provide expert guidance on event management best practices.</li><li>
Quality Assurance: Continuously validate the effectiveness of implemented rules and automation to ensure no business-impacting alerts are missed. Monitor and report on alert quality metrics and lead iterative improvements.</li></ul><h2 class="jobSectionHeader">
Required Qualifications</h2><ul><li>
Education: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related technical field.</li><li>
Experience: A minimum of 8+ years of hands-on experience in IT operations, infrastructure engineering, or system architecture within large-scale enterprise environments.</li><li>
Event Management &amp; Incident Reduction: Proven experience and demonstrated success in leading event management and incident reduction initiatives with quantifiable results. Direct, hands-on experience with modern AIOps and event management platforms is required.</li><li>
Technical Expertise:<ul><li>
Deep understanding of enterprise infrastructure including virtualization architectures, container orchestration, microservices, and various storage architectures (block, file, object).</li><li>
Expertise with a broad range of domain-specific monitoring tools for compute, virtualization, storage, and cloud platforms.</li></ul></li><li>
Automation &amp; Orchestration: Hands-on experience developing robust automation solutions using scripting languages and modern automation frameworks.</li><li>
Data Analysis: Proficiency in log analysis, pattern recognition, and using query languages for data analysis on log aggregation platforms.</li><li>
Problem-Solving &amp; Analytical Skills: Excellent analytical abilities with a systematic approach to troubleshooting complex issues and a holistic view of technology systems.</li><li>
Communication &amp; Leadership: Exceptional communication skills with the ability to influence and collaborate effectively across diverse, cross-functional teams and present technical concepts to various audiences.</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2><ul><li>
An advanced degree (Master's) in a relevant technical field.</li><li>
Relevant industry certifications (e.g., Cloud, Virtualization, Automation, ITIL).</li><li>
Experience with AIOps, machine learning for IT operations, and Site Reliability Engineering (SRE) practices.</li><li>
Knowledge of ITSM platforms, CMDB management, and infrastructure-as-code (IaC) principles.</li><li>
Familiarity with financial services regulatory requirements.</li></ul></div>
-
Job Family Group:
Technology
-
Job Family:
Infrastructure
-
Time Type:
Full time
-
Primary Location:
Irving Texas United States
-
Primary Location Full Time Salary Range:
$125,760.00 - $188,640.00 
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Anticipated Posting Close Date:
Mar 26, 2026
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Senior Incident Optimization Specialist - Enterprise Infrastructure VP

Teltonika IoT Group

<div>Teltonika IoT Solutions USA is a representative branch of Teltonika IoT Group, which has been creating and manufacturing Internet of things (IoT) for over 20 years. From connected vehicles to networking, we seek our solutions to be used globally and become an indispensable part of any business. By setting new trends we inspire our partners to change the world and use the most advanced technologies in the market.
We are constantly growing and looking for an organized IoT Solutions Engineering Specialist to join our team in Dallas, TX.
In this role, you will:<ul><li>
Work with various Teltonika Telematics manufactured GNSS tracking devices that embed technologies such as Bluetooth, CANbus, RS232/RS485 and 1-Wire</li><li>
Propose different ways on how to incorporate our devices for various use cases</li><li>
Be responsible for arranging technical tasks for custom development projects and coordinating solution release to clients</li><li>
Troubleshoot, provide assistance, and consult clients via a dedicated ticketing system or online meetings/chats if they are needed</li><li>
Communicate with global international corporations that provide car sharing, rental, fleet management solutions and various other companies from different vehicle telematics fields</li><li>
Cooperate with RnD, quality assurance and project management teams to ensure the maintenance of the projects and that solutions reach the clients on time</li><li>
Have an opportunity to go on business trips to visit clients and help them directly implement Teltonika devices into their business use-cases</li><li>
Guide colleagues and customers by preparing wiki documentation or training</li></ul> 
Requirements 
<ul><li>
Telecommunications, electronics, informatics, engineering education or previous work experience in technical or engineering fields</li><li>
Passion for providing help to others, caring, willing to grow and enrich your technological know-how</li><li>
Great communication skills, are capable of fluently speaking and writing in English (proficiency in other languages will be considered as an advantage)</li><li>
Analytical and creative thinking and mindset for problem-solving and troubleshooting</li><li>
Understanding or basic knowledge of telecommunication technologies (2G, GPRS, 3G, 4G), CANbus, BLE</li><li>
Knowledge or work experience working with ticketing-based platforms (Jira, GitLab, OpenProject, ServiceDesk) (this will be considered as an advantage)</li><li>
Experience in customer service (this will be considered as an advantage)</li></ul> 

Benefits 
<ul><li>
Hybrid work model based out of our Irving, Texas office.</li><li>
Great opportunities to grow in a strong and rapidly expanding IoT company.</li><li>
Structured onboarding and training on Teltonika&rsquo;s internal systems, sales processes, and product-related topics, with continuous feedback and development support.</li><li>
Long-term career growth opportunities, including increased seniority or progression into Team Lead roles.</li><li>
Three weeks of paid vacation.</li><li>
Six sick days plus an extra day off on your birthday.</li><li>
Multicultural and diverse work environment that values knowledge sharing, collaboration, and a positive team culture.</li><li>
Internal knowledge-sharing sessions to support continuous professional growth.</li><li>
Team-building activities that foster trust, engagement, and collaboration.</li><li>
Standard working hours.</li></ul>
Salary:
We appreciate everyone&rsquo;s efforts and experience, so we offer an attractive compensation package aligned with your skills, experience, and professional expertise, including incentives and referral bonuses.</div>

IoT Solutions Engineer

<div><h2 class="jobSectionHeader">Position Summary</h2>
The Senior Incident Operations &amp; Optimization Specialist for Data &amp; Middleware is a specialized technical leadership role requiring deep expertise in database technologies, messaging platforms, and application middleware. This position is essential to the Incident Reduction Program, as database and middleware systems generate significant operational incidents while serving as critical infrastructure for enterprise applications.
You will be responsible for building automated incident remediation workflows and achieving measurable incident reduction through intelligent correlation, threshold optimization, and automation while ensuring the health and performance of business-critical data and middleware platforms remain visible and protected. This role offers the opportunity to modernize observability and event management for the data layer and integration tier of enterprise architecture.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Incident &amp; Alert Analysis: Analyze and optimize monitoring across all database and middleware platforms to address high-volume, low-value alerts, identify patterns in incident generation, and determine root causes.</li><li>
Intelligent Event Management: Develop and implement domain-specific correlation, de-duplication, and suppression rules on AIOps and event management platforms. Create logic that understands database cluster relationships, messaging dependencies, and application-to-database connections.</li><li>
Automation &amp; Self-Healing: Architect and develop automation playbooks for incident data enrichment and automated remediation of common database and middleware issues, such as connection pool resets or service restarts.</li><li>
Observability Enhancement: Identify monitoring gaps across the data and middleware landscape, proposing enhancements to ensure comprehensive health monitoring and address blind spots in transactional flows.</li><li>
Cross-Functional Collaboration: Partner closely with Database Administration (DBA), middleware engineering, and application teams to validate correlation logic, build consensus on threshold changes, and provide expert guidance on event management best practices.</li><li>
Quality Assurance: Continuously validate the effectiveness of implemented rules and automation, ensuring critical health indicators remain highly visible. Lead post-implementation reviews and drive iterative improvements.</li></ul><h2 class="jobSectionHeader">
Required Qualifications</h2><ul><li>
Experience: A minimum of 8+ years of hands-on experience in database administration, middleware engineering, or enterprise data platform operations.</li><li>
Event Management &amp; Incident Reduction: Proven experience in event management, alert tuning, and incident reduction for data and middleware services, with measurable results. Direct, hands-on experience with modern AIOps and event management platforms is required.</li><li>
Technical Expertise:<ul><li>
Deep knowledge of both relational (e.g., Oracle, SQL Server) and NoSQL (e.g., MongoDB) database technologies, including clustering, replication, and performance tuning.</li><li>
Expertise in middleware platforms, including messaging technologies (e.g., MQ, Kafka) and application servers (e.g., WebSphere, Tomcat).</li></ul></li></ul><ul><li>
Automation &amp; Scripting: Hands-on experience developing robust automation solutions using relevant scripting languages (e.g., Python, Shell) and modern automation frameworks.</li><li>
Data Analysis: Proficiency in log analysis, pattern recognition, and using query languages for data analysis on log aggregation platforms.</li><li>
Problem-Solving &amp; Analytical Skills: Excellent analytical abilities with a systematic approach to troubleshooting complex data platform architectures and correlating infrastructure issues with application impact.</li><li>
Communication &amp; Leadership: Exceptional communication skills with the ability to collaborate effectively with DBAs, middleware engineers, and application teams, and to present technical concepts to diverse audiences.</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2><ul><li>
An advanced degree (Master's) in a relevant technical field.</li><li>
Relevant industry certifications (e.g., Database, Middleware, Cloud, Automation, ITIL).</li><li>
Experience with Database as a Service (DBaaS) platforms and other database technologies.</li><li>
Knowledge of data governance, security, and compliance requirements in a regulated environment.</li><li>
Background in large-scale financial services environments.</li><li>
Experience with modern observability platforms, distributed tracing, and infrastructure-as-code (IaC) principles.</li></ul>
Education<ul><li>
 Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related technical field.</li></ul>
-
Job Family Group:
Technology
-
Job Family:
Infrastructure
-
Time Type:
Full time
-
Primary Location:
Irving Texas United States
-
Primary Location Full Time Salary Range:
$125,760.00 - $188,640.00 
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Anticipated Posting Close Date:
Mar 26, 2026
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Senior Incident Optimization Specialist - Data & Middleware VP

<div>Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people&rsquo;s health. We&rsquo;re always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You&rsquo;ll also have access to:<ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.</li><li>
An excellent retirement savings plan with high employer contribution</li><li>
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor&rsquo;s degree.</li><li>
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</li><li>
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</li></ul>
The Opportunity
<ul><li>Will be an onsite position at our Irving, TX office.</li><li>
Traveling up to 10%.</li></ul>
Our Core Lab team is looking for a Quality Operations Engineer out of our Irving, TX office. They will be responsible for administrative and tactical activities that support the efficient functioning of Quality Assurance and the Quality System. Heavy focus on the operation side, mostly with quality inspections.
Responsibilities
<ul><li>Responsible for implementing and maintaining the effectiveness of the Quality System.</li><li>
Participate in Quality System processes which may include training, corrective action and preventive action (CAPA) activities, equipment maintenance, product and process planning, quality audits, validation.</li><li>
Assist in determining quality attributes and requirements. may provide technical assistance.</li><li>
Utilize quality management techniques to perform investigations and facilitate solutions.</li><li>
Responsible for completing documentation in a timely manner and in accordance with business standards.</li><li>
Participate on cross-functional teams.</li><li>
Understand and comply with applicable EHS policies, procedures and guidelines.</li><li>
Works under the supervision of more experienced staff who review results for overall accuracy, completeness and sound judgment.</li><li>
Recognizes risks versus the relative gains associated with actions; understands a project's critical success factors and makes recommendations and decisions impacting those factors.</li><li>
Responsible to meet established objectives and goals.</li><li>
Drives functional performance to ensure that cross-functional standards and expectations are met.</li><li>
May assist in the training of personnel as directed by management.</li></ul>
Required Qualifications:
<ul><li>Bachelor's Degree required. Mechanical Engineering degree is preferred, also open to Electrical Engineering degree.</li><li>
Entry level position, in which 0-2 years of experience is typical to meet the skills and responsibilities of the position.</li><li>
Knowledge of quality management techniques and application.</li><li>
Prefer a candidate that has already graduated or will graduate in Spring 2026</li></ul>
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers. 
The base pay for this position is $50,700.00 &ndash; $101,300.00. In specific locations, the pay range may vary from the range posted.</div>

Quality Operations Engineer

LANDMARK HEALTHCARE

Landmark is currently hiring for a Pharmacy Administrative Coordinator to assist with the operations of the infusion pharmacy. This position will be responsible for pump management, assisting in the delivery area, and document processing. This position must report in-person, to our office in Irving, TX with the schedule being Monday through Friday 8:00am to 5:00pm.We are seeking a highly motivated and detail-oriented individual who thrives in a fast-paced environment. The ideal candidate is a self-starter with strong organizational skills, capable of managing multiple priorities while maintaining a high level of accuracy. This role requires a proactive &ldquo;go-getter&rdquo; mindset and a willingness to support various departments as needed to ensure smooth operations and exceptional service. If you are someone who takes initiative this sounds like a position that aligns with your skills, we encourage you to apply!The responsibilities include, but are not limited to:Infusion Pump Management<ul><li>Oversee the inventory, tracking, and lifecycle management of infusion pumps and related equipment</li><li>Coordinate pump allocation, retrieval, cleaning, maintenance, and preventative servicing</li><li>Ensure proper documentation of pump distribution, returns, and patient assignments</li></ul>Inventory &amp; Supply Coordination<ul><li>Monitor inventory levels of pumps, supplies, and accessories; communicate needs for restocking</li><li>Assist in managing vendor relationships and supply orders related to infusion equipment</li></ul>Compliance &amp; Quality Assurance<ul><li>Follow all applicable policies, procedures, and regulatory requirements (e.g., accreditation standards, safety protocols)</li><li>Participate in quality improvement initiatives and help identify opportunities for process enhancements</li></ul>Documentation &amp; Record Management<ul><li>Scan, upload, and maintain accurate electronic records related to equipment, deliveries, compound records, and patient documentation</li><li>Ensure all records are complete, organized, and compliant with regulatory and accreditation standards</li><li>Support audit readiness by maintaining up-to-date and accessible documentation</li><li>Maintain confidentiality and protect patient health information in accordance with HIPAA guidelines</li><li>Process, sort, and sign for incoming mail and scan documents to the appropriate party</li></ul>Delivery Team Support<ul><li>Assist the delivery team with daily scheduling and route coordination to ensure timely and efficient patient deliveries</li><li>Support preparation of shipments by boxing medications, supplies, and infusion equipment in accordance with company and safety standards</li><li>Ensure all delivery-related documentation (e.g., delivery tickets, logs) is complete, accurate, and properly submitted for processing</li><li>Help manage inventory for delivery supplies, including packing materials, infusion supplies, and equipment; communicate restocking needs as appropriate</li></ul>Phone &amp; Communication Support Responsibilities<ul><li>Assist with answering incoming phone calls in a timely and professional manner, ensuring a positive experience for patients, providers, and internal staff</li><li>Triage and route calls to the appropriate department (pharmacy, nursing, intake, billing, delivery) based on caller needs</li><li>Take accurate and detailed messages, ensuring timely follow-up by the appropriate team member</li></ul>Qualifications and Experience:<ul><li>Must possess a high-school diploma or equivalent.</li><li>Previous experience in a home infusion setting, pump management, and/or healthcare operations is highly preferred</li><li>Strong attention to detail with the ability to accurately manage documentation, records, and data entry</li><li>Reliable attendance in-office and flexibility to support operational needs</li><li>Excellent organizational and time management skills, with the ability to prioritize multiple tasks in a fast-paced environment</li><li>Self-starter with a proactive, &ldquo;go-getter&rdquo; attitude and the ability to work independently with minimal supervision</li><li>Ability to support multiple departments</li><li>Strong communication and interpersonal skills, with the ability to interact professionally with patients, providers, and internal teams</li><li>Basic understanding of healthcare compliance requirements (e.g., HIPAA) and commitment to maintaining patient confidentiality</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn pharmacy or EMR systems quickly</li><li>Ability to identify problems, troubleshoot issues, and escalate concerns appropriately</li><li>Physical ability to assist with handling equipment and supplies, including lifting and moving boxes or infusion pumps</li></ul>Benefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>home infusion, pump management, or healthcare operations: 2 years (Preferred)</li></ul>Ability to Commute:<ul><li>Irving, TX 75063 (Required)</li></ul>Work Location: In person

Pharmacy Administrative Coordinator

Seneca Nation Health System

<div>BASIC FUNCTION: 

Responsible for the provision of nutrition services for the Seneca Nation Health System (SNHS). Coordinates nutrition services with other health services and with existing nutrition programs of other agencies. Plans, prepares, and conducts in-service educational programs in nutrition. 
GENERAL RESPONSIBILITIES: 

<div>
<ul><li>Plans, develops and evaluates the nutrition component of the program which includes determining needs and barriers of individuals and the population. Assists in developing policies, standards and services in accordance with nutrition services.</li></ul>
<ul><li>Creates nutrition plans to improve the health and physical conditions of the patients considering the household and other contributing factors to food access. Analyzes the patient&rsquo;s health status, goals and dietary restrictions and creates a suitable nutritional plan for individual patients considering their life circumstances and chronic health conditions.</li></ul>
<ul><li>Tracks patient&rsquo;s dietary intake and progress.</li></ul>
<ul><li>Educates patients and families on how to maintain a balanced and healthy diet.</li></ul>
<ul><li>Connects patients with other needed health services such as fitness training and behavioral health counseling.</li></ul>
<ul><li>Promotes nutrition through community wide presentations and awareness programs.</li></ul>
<ul><li>Stays up to date on the latest nutrition research.</li></ul>
<ul><li>Provides nutrition consultation to professional staff and other Seneca Nation programs.</li></ul>
<ul><li>Cooperates with and initiates plans with appropriate community agencies for provision of food assistance for families.</li></ul>
<ul><li>Prepares reports and summaries as required.</li></ul>
<ul><li>Performs duties with sensitivity to community needs and cultural differences.</li></ul>
<ul><li>Actively participates in case conferences and planning which may involve other health care providers.</li></ul>
<ul><li>Works to promote cooperative staff efforts to provide and maintain high quality service to patients, physicians and other staff to assure quality care.</li></ul>
<ul><li>Upholds and promotes the value and integrity of the Seneca Nation Health System&rsquo;s mission statement. Will promote SNHS in a positive manner.</li></ul>
<ul><li>Provides care through a trauma-informed lens by incorporating key principles of both physical and psychological environment safety, trustworthiness and transparency, collaboration of decision-making during treatment plan developments, empowerment of patients by recognizing and building upon individual strengths, as well as recognizing and respecting the diversity of cultural backgrounds and sensitivity.</li></ul>
<ul><li>Attends all mandatory staff meetings, trainings and in-services.</li></ul>
<ul><li>Follows all department, SNHS, and Seneca Nation policies.</li></ul></div> 


KNOWLEDGE, SKILLS, &amp; ABILITIES: 
<ul>
<li>
Working knowledge of HIPAA regulations and health informatics.</li>
<li>Good decision making and judgement capabilities.</li>
<li>Ability to effectively and respectfully communicate with patients and family members.</li>
<li>Knowledge about diabetes and the nutritional role in the treatment of diabetes and prevention of complications.</li>
<li>Knowledge of the Seneca Nation culture and traditions and the role of nutrition in the culture.</li>
<li>Maintains effective verbal and written communications and positive public relations.</li></ul> 


QUALIFICATIONS: 
<ul>
<li>
Master&rsquo;s degree in Nutrition, Dietetics or related field is required.</li>
<li>Registered Dietician Nutritionist Certificate, RDN, from the Commission of Dietetic Registration (CDR) required or willingness to obtain within 18 months of hire.</li>
<li>Must have or obtain Certified Diabetes Care and Education Specialist (CDCES) certification within 5 years of employment.</li>
<li>Public health experience preferred.</li>
<li>Experience in a large hospital, academic medical center, outpatient health care setting, or Indian Health Service (IHS)/tribal health, preferred.</li></ul></div>

Certified Dietician Nutritionist

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