customer service representative Jobs in Cairo

customer service representative

research executive

sales account manager

sales development representative Jobs in Cairo

sales development representative

account manager

sr account executive

<div>
 At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
 
 
 Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
 
 
 
 Our Employees
 
 
 
 Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset.
 
 
 
 Position Summary
 
 
 
 This is a strategic sales position requiring an in-depth knowledge of how technology is used to enable business goals or overcome business challenges. Position requires strategic thinking/planning coupled with tactical execution of identified business opportunities. Responsible for managing all facets of the relationship with large key accounts (of significant strategic importance to the organization) while ensuring revenue goals are being met. Maintains contact at relevant levels in the accounts focusing on strategic nature of the relationship. Must be able to build and maintain relationships effectively and communicate at all levels. Develops opportunities across the F5 solution portfolio while effectively selling solutions and services using technical, organizational and customer knowledge to influence and build trusting relationships. Able to partner effectively, and tactically, with Systems Integrators, large Service Providers and regional VARs based on need or required value. This is an individual contributor role and is a quota carrying role.
 
 
 
 Responsibilities
 
 
 
 <ul>
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 The role will be focused on major accounts within the Defense sector and National Intelligence / Security agencies in Egypt
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 You will be primary point-of-contact for these major accounts regardless of account&rsquo;s geographic location. Maintaining contact with account at a high, executive level, focusing on the strategic nature of the relationship.
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 Sells the organization&rsquo;s products or services to and maintains relationships with existing accounts. Responsible for expanding and retaining named accounts while ensuring ongoing customer service.
 </li>
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 Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats
 </li>
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 Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective manner
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 Responsible for significant key partner relationship management and development. Facilitate executive-level relationships between the customer, F5 and its partners including; facilitating communication on strategic and tactical issues and maintaining continuity
 </li>
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 Maintain up-to-date knowledge of industry trends, technical developments and government regulations that effect target markets
 </li>
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 Must understand organization&rsquo;s business needs, develop application of products and services and communicate how F5&rsquo;s technical value added solutions will address those needs
 </li>
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 Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals
 </li>
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 Determine market strategies and goals for each product and service; understanding the strategies, goals and objectives of named accounts
 </li>
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 Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)
 </li>
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 Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce is utilized appropriately and maintained on a regular basis
 </li>
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 Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis
 </li>
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 Develops strategy for sustained management and success of business and coordinates resources to ensure goals are met
 </li>
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 Provides regular updates to senior sales and operations staff concerning account issues, financial status
 </li>
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 Meet and exceed sales quotas and revenue goals
 </li>
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 May be a team leader and provide leadership to the sales team focused on the strategic global or national account(s)
 </li>
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 Considered a trusted resource by customer base and an expert in the field
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 Has credibility to influence at senior levels within named account e.g. Senior Executive/Board/Chair
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 Perform other related duties as assigned.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
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 Significant direct work experience in a relevant customer set
 </li>
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 Bachelors degree preferred
 </li>
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 Requires specialized knowledge in networking products, preferably those of F5
 </li>
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 Experience with Internet related software or systems
 </li>
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 Excellent negotiation and closing skills
 </li>
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 Excellent solution selling and presentation abilities
 </li>
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 Excellent client interfacing and customer-focused approach
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 Ability to provide and work from a home office located within the territory
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 Fluent in English (verbal &amp; written)
 
 
 
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 </ul>
 
 Physical Demands and Work Environment
 
 
 
 Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material. Duties require the ability to travel up to 60% via automobile and airplane, and may require being on call periodically and working outside normal working hours (evenings and weekends)
 
 
 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
 
 
 
 Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or
 
 
 @myworkday.com)
 
 
 .
 
 
 
 
 Equal Employment Opportunity
 
 
 
 It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
</div>

Sr. Account Executive

Halan - حالا

<div>
 
 
 Overview
 
 
 
 
 
 The main goal of an SDR is to find and qualify potential customers (prospects) and move them to the next stage of the sales process. They don't close deals; instead, they are focused on the initial outreach and lead qualifications to set up meetings for a senior Account Executive (AE) or Relationship Manager (RM) and pave the way for applying bulk sourcing model.
 
 
 
 
 
 
 
 
 
 
 
 What You&acute;ll Do
 
 
 
 
 
 Lead Generation &amp; Prospecting: Find potential clients through various channels, including cold calling, email, social media (like LinkedIn), and networking events, use sales tools and databases to research and identify potential leads within a specific target market and finally Build and maintain a robust pipeline of qualified leads.
 
 
 Outreach &amp; Engagement: Craft personalized and compelling messages to engage prospects and spark their interest, initiate conversations to understand the prospect's needs, challenges, and goals and Educate prospects on the value of the company's product or service.
 
 
 Qualification &amp; Hand-off: Qualify leads by asking strategic questions to determine if they are a good fit (e.g., assessing their budget, authority, need, and timeline), Successfully hand off qualified leads to the appropriate Account Executive or Relationship Manager for a formal meeting or demo and maintain accurate records of all interactions and updates the system.
 
 
 Collaboration &amp; Reporting: Work closely with the marketing team to provide feedback on lead quality and campaigns, Collaborate with Account Executives to ensure a smooth transition of qualified leads and provide weekly or monthly reports on prospecting activities, conversion rates, and pipeline health.
 
 
 
 
 
 
 
 
 What Makes You a Good Fit
 
 
 
 
 
 A bachelor's degree in business, marketing, or a related field is often preferred but not always required.
 
 
 Previous experience in sales, marketing, or a customer-facing role is a plus, but this is a common entry point into sales.
 
 
 Excellent written and verbal communication skills. You should be a confident and persuasive speaker who isn't afraid to cold call.
 
 
 The ability to handle rejection and remain motivated is critical for success in this role.
 
 
 	Unwavering integrity, ethical conduct, and a strong commitment to corporate governance.
 
</div>

Field Sales Specialist

TATWEER MIDDLE EAST AND AFRICA L.L.C

<div>
 
 
 Job Title:
 
 Director - Digital Transformation Services (DTS) Sector
 
 
 
 Location:
 
 Cairo, Egypt (Onsite)
 
 
 
 Experience:
 
 18+ years
 
 
 
 
 
 
 Role Purpose
 
 
 
 Director of Digital Transformation Services (DTS) responsible for strategic growth, delivery and operational excellence of DTS sector. This role involves orchestrating holistic digital transformation for clients by integrating capabilities across DTS pillars Digital Experience, Digital Delivery, Digital Operations, and Data Analytics while effectively leveraging AI and data intelligence. The ideal candidate is required to translate business vision into market-leading services, building teams to deliver excellence and deliver measurable impact.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Delivery Excellence &amp; Technical Assurance
 
 
 <ul>
 <li>
 Provide overall leadership and oversight of projects delivery to ensure timely, accurate, compliant, and high-quality outputs across all disciplines.
 </li>
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 Ensure projects are delivered in accordance with approved scope, schedule, budget, safety, and quality standards, fully meeting contractual obligations and client expectations.
 </li>
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 Establish, implement, and continuously enhance delivery frameworks, operating policies, and delivery playbooks across departments.
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 Define and enforce technical assurance and quality control processes, including peer reviews, stage-gate approvals, independent checks, audits, and design/delivery assurance.
 </li>
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 Strengthen programme and portfolio governance, including schedule management, cost control, risk management, change management, and project controls for large and complex portfolios.
 </li>
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 Ensure timely and accurate submission of all technical deliverables, reports, designs, and contractual documents.
 </li>
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 Monitor delivery performance through defined KPIs, addressing performance gaps and delivery risks proactively.
 </li>
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 Institutionalize lessons learned, knowledge management, and technical communities of practice to drive continuous improvement and repeatable delivery excellence.
 </li>
 </ul>
 
 
 AI Transformation &amp; Digital Engineering Excellence
 
 
 <ul>
 <li>
 Define and drive the strategic roadmap for software engineering practices, embedding modern methodologies and AI-powered toolchains.
 </li>
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 Develop and implement policies mandating the use of latest AI tools, including agentic AI to enhance productivity, code quality and delivery speed.
 </li>
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 Drive continuous upskilling of engineering teams, fostering proficiency in leveraging AI tools for competitive advantage.
 </li>
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 Evaluate emerging AI engineering technologies, piloting and scaling those demonstrating tangible business value.
 </li>
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 Collaborate with the Centre of Excellence (CoE) to integrate AI research into mainstream software delivery practices.
 </li>
 </ul>
 
 
 Service Diversification and Product Development (Aligned with Core Domain)
 
 
 <ul>
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 Expand business offerings within core domain by developing new advisory and delivery services in response to market demand and client priorities.
 </li>
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 Establish and lead service development roadmaps, including scope definitions, delivery models, capability requirements, quality standards, and go-to-market readiness.
 </li>
 </ul>
 
 
 Stakeholder Management and Representation
 
 
 <ul>
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 Act as senior executive interface for key clients, building trusted and enduring relationships with executives and decision-maker levels.
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 Represent Tatweer in executive steering committees, governance boards, and strategic forums, ensuring alignment with client objectives.
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 Manage critical internal and external stakeholders, including government entities, semi-government clients, private sector partners, and delivery stakeholders.
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 Ensure consistent, professional, and value-led representation across all client engagements and public-facing platforms.
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 Lead resolution of high-impact client issues and escalations, safeguarding client satisfaction and long-term relationships.
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 Establish structured client governance mechanisms (e.g., quarterly business reviews, executive reporting, escalation pathways, and action tracking) to improve transparency, responsiveness, and trust.
 </li>
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 Implement client feedback mechanisms and improvement action plans to strengthen satisfaction, renewals, and reference ability.
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 </ul>
 
 
 Leadership, Team Alignment, and Capability Building
 
 
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 Build, lead, and develop a high-performing leadership team, ensuring clear accountability and effective delegation across disciplines.
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 Drive talent acquisition, workforce planning, capability development, and succession planning aligned with current and future business requirements.
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 Foster a performance-driven culture emphasizes accountability, collaboration, coaching, and continuous professional development.
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 Promote innovation, continuous improvement, and adoption of leading practices in core domain.
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 Ensure leadership behaviors align with corporate values, ethical standards, and governance expectations.
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 Strengthen alignment and collaboration across departments through shared goals, integrated planning cycles, and consistent performance expectations.
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 Enhance team cohesion by establishing clear operating rhythms, effective cross-functional coordination, and a culture of ownership, mutual support, and constructive challenge.
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 Strengthen coordination with corporate functions to ensure seamless execution and a unified service experience for clients.
 </li>
 </ul>
 
 
 Financial Performance and Commercial Governance
 
 
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 Own and manage P&amp;L, including revenue, gross margins, utilization, backlog, forecasting accuracy, and cost control.
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 Monitor and improve financial performance, including working capital, invoicing, cash collection, and profitability across portfolio.
 </li>
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 Establish pricing strategies and commercial approval governance for bids, proposals, and major contracts.
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 Oversee commercial risk management, contract compliance, change control, claims strategy, and dispute avoidance in collaboration with related Corporate functions.
 </li>
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 Ensure accurate and timely financial reporting, performance reviews, and executive dashboards.
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 Strengthen commercial discipline across delivery teams to minimize leakage, improve variation capture, and enhance cash conversion.
 </li>
 </ul>
 
 
 Business Growth Strategy
 
 
 <ul>
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 Define and execute growth strategy, aligned with corporate objectives, target markets, and priority sectors.
 </li>
 <li>
 Lead market development and pipeline generation, identifying new opportunities, clients, and sectors across public, semi-government, and private markets.
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 Oversee key account management, ensuring account growth, client retention, and long-term strategic positioning.
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 Lead pursuit strategies for major tenders and complex opportunities, ensuring strong bid governance, compelling win themes, and high-quality, compliant submissions.
 </li>
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 Improve market visibility and win rates through disciplined participation in tenders, expressions of interest, and strategic proposals.
 </li>
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 Establish and manage strategic partnerships, joint ventures, subconsultant networks, and delivery ecosystems to expand capability, capacity, and market reach.
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 Identify opportunities for service diversification, cross-selling, and geographic or sector expansion.
 </li>
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 Implement client feedback mechanisms and improvement action plans to strengthen satisfaction, renewals, and reference ability.
 </li>
 </ul>
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Master&rsquo;s degree in information technology, Computer Science, AI, Machine Learning or related field.
 </li>
 <li>
 18+ years of progressive leadership experience in digital consulting, IT services, or technology-led business transformation, with at least 5 years in leadership role.
 </li>
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 Relevant professional certifications which include PMP, TOGAF, and Cloud Architect.
 </li>
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 Demonstrated ability to lead multi-disciplinary teams and complex stakeholder environments, including matrix delivery models.
 </li>
 </ul>
</div>

Digital Transformation Officer

MD l Mercado

<div>
 
 
 Company Description
 
 
 
 MD Mercado is a real estate brokerage that specializes in providing expert guidance, premium properties, and tailored investment opportunities. Committed to delivering smart and effective solutions, MD Mercado ensures clients receive top-tier service and valuable insights in the real estate market. The company focuses on helping clients make informed decisions, whether buying, selling, or investing in properties. With a strong local presence, MD Mercado prides itself on its dedication to excellence and innovation in the real estate industry.
 
 
 
 
 
 If you have the drive and the experience to back it up, we want to hear from you.
 
 
 
 
 
 We are specifically looking for agents with experience in:
 
 
 📍New Cairo (Tagamoaa) &ndash; Zayed
 
 
 
 
 
 Open Positions:
 
 
 
 
 
 📌SR. Sales: 2&ndash;3 years experience
 
 
 📌Property Consultant: 1&ndash;2 years experience
 
 
 📌Property Advisor: Minimum 6 months experience
 
 
 
 
 
 What we offer:
 
 
 
 
 
 ✅ Competitive salary&nbsp;
 
 
 ✅ Medical Insurance
 
 
 ✅ Laptop &amp; Sim card
 
 
 ✅ Competetive Commission Scheme.
 
 
 
 
 
 Ready to level up? Send your CV now!&nbsp;
 
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 📲01554920017
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 </ul>
</div>

Real Estate Specialist

Worldpanel

<div>
 
 
 Research Executive
 
 
 
 
 Office location: Cairo, Egypt
 
 
 
 
 Role Type: Permanent
 
 
 
 
 
 
 Worldpanel | Decoding Shopper Behaviour for Smarter Brand Growth
 
 
 
 
 
 
 About Worldpanel by Numerator
 
 
 
 
 
 
 Worldpanel by Numerator provides consumer data representing nearly 6 billion consumers in 65 countries, offering brands a multi-dimensional view of how people think, how they shop, and how they consumer, so they can set bold strategies and drive sustainable business impact.
 
 
 
 
 
 
 Reasonable Adjustments
 
 
 
 
 
 
 Worldpanel is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.
 
 
 
 
 
 
 Role Overview
 
 
 
 
 
 
 
 Purpose:
 
 To develop a strong understanding of Worldpanel analysis &amp; services. Develop the analytical skills and knowledge required of this role, with the view to be an indispensable support to the Client Service Team in the Africa &amp; Middle East region with respect to responding to client data requests, handling analysis briefs for presentations by delivering timely, accurate and insightful information.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 
 Client Service Team Relationship
 
 
 <ul>
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 Assist client service teams across the region in producing regular reports, answer client briefs and other regular deliverables and projects
 </li>
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 Employ an appropriately professional tone in all communications including emails, presentation materials, telephone calls and face to face meetings
 </li>
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 Proactively seek to understand the teams&rsquo; markets and client businesses, using this knowledge to improve the work you do
 </li>
 </ul>
 
 
 
 
 
 Project Handling
 
 
 <ul>
 <li>
 Demonstrate real curiosity and a willingness to go the extra mile in dealings with teams on client projects
 </li>
 <li>
 Take ownership of client requests, ensuring they are acted upon by you or another member of the team in a timely fashion, where appropriate answering client queries with support from your line manager
 </li>
 <li>
 Where appropriate, take responsibility for the timely and accurate production of regular deliverables such as reports or Worldpanelonline.com portal updates
 </li>
 <li>
 Support the client service teams in client meetings/ onsite visits by preparing meeting material and handling follow-up requests
 </li>
 <li>
 Production and interpretation of Worldpanel special analyses with a focus on finding patterns in the data and highlighting key points
 </li>
 <li>
 Confidently start to use the more advanced capabilities within Powerview, our data software, such as user defined fields, level groups, etc
 </li>
 <li>
 Seek solutions to problems when they arise if errors occur, or processes break down
 </li>
 </ul>
 
 
 
 
 
 Basic Data &amp; Tracking
 
 
 <ul>
 <li>
 Demonstrate exceptional precision &amp; attention to detail, always focusing on accuracy
 </li>
 <li>
 Be responsible for/involved in producing the regular deliverables of data and ensuring that they are on time and accurately
 </li>
 <li>
 Understand the client&rsquo;s ways of working and ensure delivery of information meets these requirements
 </li>
 <li>
 Be able to retrieve data and understand the output from Powerview, WorldpanelOnline and any other software systems required
 </li>
 <li>
 Develop competence in charting data and be able to produce basic presentation decks
 </li>
 </ul>
 
 
 
 
 
 Analysis &amp; Insight
 
 
 <ul>
 <li>
 Begin to recognize patterns and draw logical conclusions based on your analysis of the data set
 </li>
 <li>
 Begin to learn how to build stories from the data
 </li>
 <li>
 Support line manager/client service teams in obtaining contextual information from different data sources
 </li>
 <li>
 Assist in preparing and delivering presentations to clients. Seek opportunities to practice presentation skills to develop a confident style in delivery.
 </li>
 <li>
 Build knowledge of FMCG environment including macro trends and Worldpanel&rsquo;s competitive environment
 </li>
 <li>
 Build category and brand awareness in order to be able to identify/explain key influencers to market performance
 </li>
 <li>
 Strive to add value to basic ad-hoc client data requests adding commentary and drawing out key findings
 </li>
 <li>
 Where appropriate, discuss briefs with clients, challenging appropriately to make sure requests have been properly thought through and the real needs are met first time
 </li>
 </ul>
 
 
 
 
 
 Team, People &amp; Self Development
 
 
 <ul>
 <li>
 Actively participate/visibly demonstrate and eagerness develop the required skills in training
 </li>
 <li>
 Seek opportunities to practice and apply what you have learned in training
 </li>
 <li>
 Take part in your own performance management using the Kantar appraisal system
 </li>
 <li>
 Ensure you maintain an up-to-date PDP with your line manager - monitor your progress, and find solutions for your development needs
 </li>
 <li>
 Engage with your line manager - seeking their feedback, input, and contribution to your development - act upon it appropriately asking for advice when relevant
 </li>
 <li>
 Build relationships internally, specifically with immediate team with the view to willingly offer help and support to others in the team where possible
 </li>
 <li>
 Understand your personal impact, and build your reputation as a member of the team who has the confidence to work independently when required, but who is also an active, flexible, confident, and trusted team member
 </li>
 <li>
 Show that you are a positive, inquisitive individual who is prepared to go the extra mile and get involved
 </li>
 <li>
 Seek out opportunities to grow your client and category knowledge, by reading trade press, making store visits, having an opinion on your clients&rsquo; products and advertising (and their competitor products/advertising) for example.
 </li>
 </ul>
 
 
 
 
 
 Role Requirements &amp; Capabilities
 
 
 
 
 
 
 
 A person in this role is likely to have the ability to:
 
 
 <ul>
 <li>
 Provide a high level of attention to detail
 </li>
 <li>
 Operate as a friendly, flexible, and willing team member who seeks opportunities to help others and in doing so develop their own knowledge, and influence their own reputation positively
 </li>
 <li>
 Communicate effectively, as the job environment requires confident individuals who are socially adept (both in face-to-face and remote working environments)
 </li>
 <li>
 Organize own work and prioritize independently if required
 </li>
 <li>
 Be dependable and take responsibility for own work
 </li>
 <li>
 Bring enthusiasm and energy to the role
 </li>
 <li>
 Be inquisitive and interested in exploring theories &amp; ideas &ndash; using the available analytical tools to aid them
 </li>
 <li>
 Be self-disciplined in their approach to their work and learning
 </li>
 <li>
 Listen and seek feedback and take on board suggestions to help develop knowledge and skills
 </li>
 <li>
 Learn how to apply analytical skills to understand and synthesize data into key insights
 </li>
 </ul>
 
 
 
 
 
 A person aspiring towards promotion to Sr. Client Service Executive should be demonstrating:
 
 
 <ul>
 <li>
 Delivers presentations independently
 </li>
 <li>
 Proactive client planning
 </li>
 <li>
 Independent while talking to clients
 </li>
 <li>
 Professional courtesy and good communication skills when dealing with both clients and colleagues
 </li>
 <li>
 An interest in clients&rsquo; business, categories and an understanding as to how our service meets their needs
 </li>
 <li>
 An inquisitive mind regarding Kantar, Worldpanel, environment, client&rsquo;s business, and their categories
 </li>
 <li>
 Active interest in the industry sector with an up-to-date knowledge of key movements in the overall market and hot topics.
 </li>
 <li>
 A personal enthusiasm for understanding consumer and shopper behaviour
 </li>
 <li>
 Ability to make recommendations as to how to improve our service and deliverables
 </li>
 <li>
 Ability to interpret Worldpanel&rsquo;s Special Analysis and use them to explain brand, retailer or category performance
 </li>
 <li>
 Ability to deliver ad-hoc data requests directly to the client
 </li>
 <li>
 A strong track record of attending and actively participating in training
 </li>
 <li>
 Ownership of your self development in completing and managing your own PDP, highlighting areas where further development is required
 </li>
 </ul>
 
 
 
 
 
 Why Join Worldpanel?
 
 
 
 
 
 
 At Worldpanel we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
 
 
 
 
 
 We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that&rsquo;s out of the ordinary and join us.
 
 
 
 
 
 We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.
 
 
 
 
 
 We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
 
</div>

Research Executive

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Team
 
 
 
 The Design team at Careem crafts user experiences that are simple, intuitive, and delightful. As part of our interdisciplinary group of designers, researchers, writers, and brand experts, you will play a crucial role in shaping how millions of users across the region engage with the Careem app. The team is now building an in-house content marketing team to support copy needs across all verticals, reducing reliance on external vendors and Studio X.
 
 
 
 About The Role
 
 
 
 We are looking for a proactive and organized
 
 Design Executive
 
 to support our growing creative operations. You will assist with planning and resourcing across multiple marketing and product requests, ensuring briefs are tracked and executed on time. This is a junior-level role suited for early-career professionals who are great at organization, communication, and follow-through.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Manage intake of creative briefs and track them across internal tools
 </li>
 <li>
 Support traffic managers in scheduling and resource planning
 </li>
 <li>
 Coordinate daily updates with designers, copywriters, and marketers
 </li>
 <li>
 Ensure timely delivery of creative assets for campaigns and product updates
 </li>
 <li>
 Communicate with internal stakeholders to manage expectations and timelines
 </li>
 <li>
 Support operations and reporting related to creative workflow efficiency
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 0&ndash;2 years of experience in project coordination, traffic management, or account support
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Strong organizational habits with attention to detail
 </li>
 <li>
 Ability to manage multiple tasks in a fast-paced environment
 </li>
 <li>
 Basic familiarity with Excel/Sheets and workflow tools like Asana or Trello
 </li>
 <li>
 English proficiency required
 </li>
 <li>
 Must be available to work Monday to Friday (aligning with team schedule)
 </li>
 </ul>
</div>

Desing Executive

The American University in Cairo

<div>
 
 
 Purpose:
 
 
 
 The Vice President for Management and Operations (VP for M&amp;O) provides executive strategic leadership and is accountable for the University's operational and service infrastructure. This executive role is responsible for overseeing the efficient, safe, and effective delivery of all core campus operations, including buildings and grounds, campus services and security. The position ensures that all buildings meet safety and regulatory standards and leads the division to deliver client-centered service. It will also align with the University Architect for all buildings and renovation projects and off-campus real estate properties.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 Executive Strategy and Operational Accountability:
 
 <ul>
 <li>
 Provide executive strategic leadership and assume full operational oversight for all physical and service infrastructure, energy, maintenance, campus services and security, ensuring seamless coordination and performance
 </li>
 </ul>
 
 Facilities, Infrastructure, and Energy Management:
 
 <ul>
 <li>
 Oversee the maintenance, repair, and improvement of the University's physical facilities for all campuses and properties
 </li>
 <li>
 Develop and implement comprehensive maintenance programs for campus buildings, grounds, and infrastructure
 </li>
 <li>
 Ensure utilities and energy solutions meet University needs, track energy performance, usage, and costs, and promote efficiency initiatives where possible
 </li>
 </ul>
 
 Core Campus Services and Client Experience:
 
 <ul>
 <li>
 Lead the delivery of a wide range of essential services, including, but not limited to, landscaping, housekeeping, housing, transportation, events and food services, medical services, travel, and business support
 </li>
 <li>
 Champion a client-centered culture and service-driven approach
 </li>
 </ul>
 
 Strategic Oversight of Security and Safety:
 
 <ul>
 <li>
 Provide strategic leadership and oversight of all campus security and safety programs, encompassing security operations, environmental health and safety, fire safety, and emergency management, and ensuring compliance with regulations and protecting university personnel, assets, and information.
 </li>
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 Financial Stewardship and Compliance:
 
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 Develop effective processes to manage all major contracts, budgets, and staffing. Ensure all buildings meet safety and regulatory standards. Oversee the assessment and management of security and environmental, health and safety (EHS) risks, ensuring compliance with all applicable laws and regulations
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 Policy, Performance, and Collaboration:
 
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 Develop and implement divisional policies and procedures, including a comprehensive standard operating procedure (SOP) handbook
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 Develop and monitor key performance indicators (KPIs) for the different departments
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 Partner with other departments and leadership to address facility-related needs and support operational requirements with a customer service focus
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 Requirements:
 
 
 
 
 Minimum Education Requirements:
 
 
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 Bachelor's degree in any engineering discipline, master's degree preferred
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 Experience:
 
 
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 Minimum 20 years of progressive facility management or operations experience, with a minimum of 10 years in an executive leadership role
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 Strong track records in maintenance and operations are essential
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 Skills:
 
 
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 Facilities Management Expertise: Proven executive experience in managing and maintaining large-scale, complex institutional facilities and diverse operational assets
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 Strategic Business Acumen: Ability to align all M&amp;O operational priorities directly with the University's overarching institutional goals and financial strategy
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 Executive Management: Ability to set priorities, monitor progress, track details, and develop or implement strategic action plans to achieve organizational goals, including assessing and resolving complex problem situations
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 Strategic Leadership: Ability to positively influence others, assess situations for importance or risks, and make clear, timely decisions aligned with organizational vision and values
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 Communication: Strong verbal and written communication skills are mandatory for stakeholder engagement and executive reporting
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 Conflict Resolution: High proficiency in negotiation, conflict resolution, and delivering persuasive presentations to executive and governing bodies
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 This position is open until filled
 
 
 
 
 
 Placement is based on the candidate&rsquo;s experience and skills. Only candidates who make it to the shortlist will be contacted
 
 
 
 
 
 
 "The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."
 
 
 
 
 
 
 &ldquo;We thank all individuals who have expressed interest in working at The American University in Cairo.&rdquo;
 
 
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Vice President for Management and Operations

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