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WellnessLiving

Title: Sr. Customer Solutions Specialist - Enterprise
 Location: Plot no: 4, Road GLC-04, Business Park, IBECHS (Zone-IV), Gulberg Green, Islamabad
 Working Hours: Eastern Time Zone (Any scheduled 8-hour shift within a 24-hour period, for 5 days per week, from Monday to Sunday)
 Job Nature: Permanent, Full-time (40 hours per week)
 
About Us: 
WellnessLiving isn’t just our name, it’s who we are. We’re a software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business
 
When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.
 
About You: 
Are you solely focused on closing tickets as fast as possible? If yes, DO NOT APPLY!
 At WellnessLiving, putting our customers first is at the heart of everything we do, and the Customer Solutions team lives by this core value every day. We believe in solving problems together—valuing empathy, clear communication, and understanding above all else. Our team takes pride in delivering thoughtful, effective solutions while staying focused on the needs of our customers.
 As a Customer Solutions Specialist, you’ll be the first point of contact for our customers, driven by a genuine passion for helping others and ensuring their success. You’ll take ownership of each issue and be responsible for providing well-communicated, personalized solutions, no matter how complex. Your problem-solving skills and technical knowledge will ensure that customers feel supported and understood at every step.
 If you’re ready to make a real impact by solving meaningful customer issues, understanding their business needs, and delivering exceptional service, WellnessLiving is the place for you.
 
Key Responsibilities: 
<ul>
<li>Serve as the primary point of contact for our Enterprise customers, providing personalized and dedicated technical support.</li>
<li>Respond to incoming support requests via email and assist Enterprise businesses in troubleshooting technical issues.</li>
<li>Serve as the primary point of contact for escalated technical issues, providing advanced troubleshooting and problem-solving expertise. s</li>
<li>Investigate and resolve complex software and hardware problems by analyzing system logs and conducting root cause analysis.</li>
<li>Collaborate with other departments, such as Customer Success, to resolve issues that require cross-functional expertise.</li>
<li>Build and maintain strong relationships with enterprise customers, serving as a trusted advisor and technical expert.</li>
<li>Conduct training sessions and workshops for Enterprise businesses.</li>
<li>Act as a subject matter expert, providing guidance and mentorship to junior technical solutions specialists.</li>
<li>Manage customer expectations by setting realistic timelines for issue resolution and following up with customers to ensure satisfaction.</li>
<li>Accurately document customer interactions, troubleshooting steps, and solutions in the ticketing system or knowledge base.</li>
<li>Contribute to the development and maintenance of a comprehensive knowledge base by documenting common issues and resolutions.</li>
<li>Stay up to date with the latest product updates and industry best practices.</li>
<li>Collaborate with cross-functional teams to develop and implement innovative solutions to complex technical challenges.</li>
<li>Actively participate in training sessions and workshops to enhance technical skills and knowledge.</li>
<li>Provide feedback to team leads on recurring or critical issues to drive process improvements and system enhancements.</li>
<li>Understand and deliver KPIs and performance expectations as outlined by Technical Solutions Management.</li>
</ul>
Skills & Qualification: 
<ul>
<li>3+ years of experience in customer support or customer care with international clients (especially in the US, North America, Canada, & Australia). Experience in the SAAS industry is a competitive edge</li>
<li>Highly organized and detail-oriented</li>
<li>A solution-oriented approach to problem-solving</li>
<li>Familiarity with the operations and needs of enterprise business owners</li>
<li>Strong interpersonal skills and proficiency in English communication (both written & verbal)</li>
<li>Well-developed ability to build strong relationships, quickly establish credibility, and collaborate across multiple internal and external teams</li>
<li>Ability to quickly leverage tools and technology such as Microsoft Office Suite, ZOHO CRM, Intercom, and JIRA</li>
<li>High energy level demonstrated the drive to succeed and comfortable with urgency</li>
</ul>
What we Offer: 
<ul>
<li>Competitive salary package based on experience</li>
<li>Comprehensive Group Health and Life Insurance</li>
<li>Gratuity</li>
<li>EOBI</li>
<li>Transport facility (If place of residency is within a 20-kilometer radius of company’s address) / Fuel allowance</li>
<li>Paid time off (Annual, Sick, Casual, Bereavement, Parental)</li>
<li>Quarterly Bonuses</li>
<li>Staff recognition programs</li>
<li>Career progression. We have a long-standing history of promotion from within</li>
<li>An enriched workplace culture that supports growth, development, and, most importantly, having fun!</li>
</ul>
How we will proceed if you are shortlisted: 
<ul>
<li>Telephonic call</li>
<li>Online initial interview</li>
<li>Online final interview</li>
</ul>
Special note: Only the shortlisted candidates will be contacted due to the high turnout volume.
 
We appreciate your time and look forward to reviewing your application.

Sr. Customer Solutions Specialist - Enterprise

<div>
 
 Title
 
 : Sr. Customer Solutions Specialist - Enterprise
 
 
 
 Location
 
 : Plot no:4, Road GLC-04, Business Park, IBECHS (Zone-IV), Gulberg Green, Islamabad
 
 
 
 Working Hours
 
 : Eastern Time Zone (Any scheduled 8-hour shift within a 24-hour period, for 5 days per week, from Monday to Sunday)
 
 
 
 Job Nature
 
 : Permanent, Full-time (40 hours per week)
 
 
 
 About Us
 
 
 
 WellnessLiving isn&rsquo;t just our name, it&rsquo;s who we are. We&rsquo;re a software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals&mdash;professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business
 
 
 When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.
 
 
 
 About You
 
 
 
 Are you solely focused on closing tickets as fast as possible? If yes,
 
 DO NOT APPLY!
 
 
 
 At WellnessLiving, putting our customers first is at the heart of everything we do, and the Customer Solutions team lives by this core value every day. We believe in solving problems together&mdash;valuing empathy, clear communication, and understanding above all else. Our team takes pride in delivering thoughtful, effective solutions while staying focused on the needs of our customers.
 
 
 As a Customer Solutions Specialist, you&rsquo;ll be the first point of contact for our customers, driven by a genuine passion for helping others and ensuring their success. You&rsquo;ll take ownership of each issue and be responsible for providing well-communicated, personalized solutions, no matter how complex. Your problem-solving skills and technical knowledge will ensure that customers feel supported and understood at every step.
 
 
 If you&rsquo;re ready to make a real impact by solving meaningful customer issues, understanding their business needs, and delivering exceptional service, WellnessLiving is the place for you.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for our Enterprise customers, providing personalized and dedicated technical support.
 </li>
 <li>
 Respond to incoming support requests via email and assist Enterprise businesses in troubleshooting technical issues.
 </li>
 <li>
 Serve as the primary point of contact for escalated technical issues, providing advanced troubleshooting and problem-solving expertise. s
 </li>
 <li>
 Investigate and resolve complex software and hardware problems by analyzing system logs and conducting root cause analysis.
 </li>
 <li>
 Collaborate with other departments, such as Customer Success, to resolve issues that require cross-functional expertise.
 </li>
 <li>
 Build and maintain strong relationships with enterprise customers, serving as a trusted advisor and technical expert.
 </li>
 <li>
 Conduct training sessions and workshops for Enterprise businesses.
 </li>
 <li>
 Act as a subject matter expert, providing guidance and mentorship to junior technical solutions specialists.
 </li>
 <li>
 Manage customer expectations by setting realistic timelines for issue resolution and following up with customers to ensure satisfaction.
 </li>
 <li>
 Accurately document customer interactions, troubleshooting steps, and solutions in the ticketing system or knowledge base.
 </li>
 <li>
 Contribute to the development and maintenance of a comprehensive knowledge base by documenting common issues and resolutions.
 </li>
 <li>
 Stay up to date with the latest product updates and industry best practices.
 </li>
 <li>
 Collaborate with cross-functional teams to develop and implement innovative solutions to complex technical challenges.
 </li>
 <li>
 Actively participate in training sessions and workshops to enhance technical skills and knowledge.
 </li>
 <li>
 Provide feedback to team leads on recurring or critical issues to drive process improvements and system enhancements.
 </li>
 <li>
 Understand and deliver KPIs and performance expectations as outlined by Technical Solutions Management.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualification
 
 
 
 <ul>
 <li>
 3+ years of experience in customer support or customer care with international clients (especially in the US, North America, Canada, &amp; Australia). Experience in the SAAS industry is a competitive edge
 </li>
 <li>
 Highly organized and detail-oriented
 </li>
 <li>
 A solution-oriented approach to problem-solving
 </li>
 <li>
 Familiarity with the operations and needs of enterprise business owners
 </li>
 <li>
 Strong interpersonal skills and proficiency in English communication (both written &amp; verbal)
 </li>
 <li>
 Well-developed ability to build strong relationships, quickly establish credibility, and collaborate across multiple internal and external teams
 </li>
 <li>
 Ability to quickly leverage tools and technology such as Microsoft Office Suite, ZOHO CRM, Intercom, and JIRA
 </li>
 <li>
 High energy level demonstrated the drive to succeed and comfortable with urgency
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary package based on experience
 </li>
 <li>
 Comprehensive Group Health and Life Insurance
 </li>
 <li>
 Gratuity
 </li>
 <li>
 EOBI
 </li>
 <li>
 Transport facility (If place of residency is within a 20-kilometer radius of company&rsquo;s address) / Fuel allowance
 </li>
 <li>
 Paid time off (Annual, Sick, Casual, Bereavement, Parental)
 </li>
 <li>
 Quarterly Bonuses
 </li>
 <li>
 Staff recognition programs
 </li>
 <li>
 Career progression. We have a long-standing history of promotion from within
 </li>
 <li>
 An enriched workplace culture that supports growth, development, and, most importantly, having fun!
 
 
 </li>
 </ul>
 
 How We Will Proceed If You Are Shortlisted
 
 
 
 <ul>
 <li>
 Telephonic call
 </li>
 <li>
 Online initial interview
 </li>
 <li>
 Online final interview
 
 
 </li>
 </ul>
 
 Special note:
 
 Only the shortlisted candidates will be contacted due to the high turnout volume.
 
 
 We appreciate your time and look forward to reviewing your application.
</div>

Computer Marketing Company (CMC)

<div>
 
 
 Job Title:
 
 Enterprise Account Manager - Sales &amp; Customer Success
 
 
 
 Location:
 
 Islamabad
 
 
 
 Experience:
 
 Minimum 5 years in enterprise IT sales, key account management, or customer success with a strong enterprise focus.
 
 
 
 Technologies:
 
 Enterprise IT solutions including advanced infrastructure, data centre solutions, cloud-managed services, virtualization, networking, and security technologies &mdash; aligned with
 
 CMC
 
 &rsquo;s technology portfolio and partner ecosystem such as
 
 HP, Dell, Cisco, Huawei, VMware
 
 , and similar platforms
 
 
 
 Education/Certifications:
 
 Bachelor&rsquo;s degree in Business, IT, Computer Science, or a related field; relevant enterprise sales and solution certifications.
 
 
 
 Salary:
 
 Competitive package based on experience.
 
 
 
 About the Company:
 
 
 
 Computer Marketing Company
 
 (CMC)
 
 has been a trusted leader in Pakistan&rsquo;s ICT industry since 1984, delivering cutting-edge enterprise IT infrastructure solutions and services to a growing portfolio of public and private sector clients. With deep technical expertise, strong partnerships with global technology leaders, and a commitment to customer satisfaction, CMC helps organizations design, deploy, and maintain robust, future-ready IT environments that fuel business transformation.
 
 
 
 About the Role:
 
 
 
 As an Enterprise Account Manager &ndash; Sales &amp; Customer Success, you will be responsible for owning the full lifecycle of strategic enterprise client engagements at CMC. This hybrid role blends sales, key account management, business development, and customer success &mdash; driving revenue, ensuring client satisfaction, and strengthening long-term relationships. You will collaborate across pre-sales, technical delivery, and post-sales teams to deliver tailored solutions, achieve growth targets, and sustain high levels of client trust and retention.
 
 
 
 Job Summary / Objective:
 
 
 
 You will contribute to expanding CMC&rsquo;s enterprise footprint by identifying and closing new business opportunities, managing key strategic accounts, and ensuring seamless post-sales customer engagement. Your role is integral to driving account growth, maintaining healthy pipelines, coordinating solution delivery, and ensuring clients realize maximum value from CMC&rsquo;s technology offerings.
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Sales &amp; Business Development:
 
 
 
 You will identify and pursue new business opportunities within assigned enterprise accounts and targeted markets, leveraging
 
 CMC&rsquo;s
 
 extensive technology partnerships and solution suite. You will collaborate with pre-sales and sales teams to propose tailored IT solutions, maintain a healthy pipeline of qualified prospects and opportunities, and negotiate deals to support contract closure and achieve revenue targets.
 
 
 
 2. Key Account Management &amp; Customer Retention:
 
 
 
 You will serve as the primary point of contact for strategic enterprise accounts, understanding client objectives and technology needs. You will conduct regular business reviews to showcase value delivery and identify growth opportunities, monitor account health and solution adoption, and coordinate resolution of customer needs through cross-functional teams. You will foster strong, long-term relationships to drive upsell, cross-sell, and repeat business.
 
 
 
 3. Collaboration &amp; Delivery Oversight:
 
 
 
 You will work closely with pre-sales engineers, technical teams, and post-sales delivery teams to ensure seamless execution of solutions. Acting as a bridge between client requirements and internal execution, you will facilitate cross-functional collaboration to address client issues and ensure smooth delivery and implementation of services.
 
 
 
 4. Performance &amp; Reporting:
 
 
 
 You will track revenue generation, upsell, and cross-sell opportunities within your accounts, and provide regular reporting on account status, pipeline development, and growth initiatives to senior leadership, enabling informed decision-making and strategic planning.
 
 
 
 Required Skills &amp; Experience:
 
 
 <ul>
 <li>
 Broad knowledge of enterprise IT infrastructure, system integration, enterprise solution selling, and customer success principles
 </li>
 <li>
 Proven track record in managing strategic accounts and driving business development and revenue growth
 </li>
 <li>
 Experience collaborating with pre-sales, technical, and post-sales teams on enterprise solution delivery
 </li>
 <li>
 Strong communication, negotiation, and relationship management skills
 </li>
 <li>
 Ability to interpret client needs and align them with the right technology solutions
 </li>
 <li>
 Working knowledge of public sector IT procurement processes in Pakistan, including PPRA regulations.
 </li>
 <li>
 Familiarity with the role of government IT bodies such as NITB and PITB in enterprise and public-sector technology projects.
 </li>
 <li>
 Ability to coordinate with internal bid, presales, and compliance teams for government and regulated enterprise opportunities.
 </li>
 <li>
 Demonstrated ability to leverage existing enterprise relationships and professional networks to identify and generate new business opportunities.
 </li>
 <li>
 Proven success in relationship-driven enterprise sales environments, including navigating complex and multi-stakeholder decision-making structures.
 </li>
 <li>
 Ability to engage, influence, and build trusted-advisor relationships with senior and executive-level stakeholders
 
 (CIO, CTO, CFO, CXO)
 
 across enterprise and public-sector organizations.
 </li>
 <li>
 Experience selling into Government and Public Sector (e.g., public corporations, defense-related entities, healthcare and education institutions) and/or Private Sector enterprises (e.g., multinational companies, banks, fintechs, telecommunications, large enterprises) is highly desirable.
 </li>
 </ul>
 
 Candidates with a portable book of business or a demonstrated ability to activate established enterprise relationships will be given preference, subject to compliance with organizational policies.
 
 
 
 Certifications:
 
 
 
 Candidates with verifiable credentials in enterprise sales, solution selling, or account management will receive priority consideration. At least one of the following preferred certifications is desirable:
 
 <ul>
 <li>
 Huawei Certified Sales Expert
 
 (HCSE)
 
 </li>
 <li>
 Dell EMC Sales Expert
 
 (DES)
 
 </li>
 <li>
 Vertiv Certified Sales Professional
 </li>
 <li>
 VMware Technical Sales Professional
 
 (VTSP)
 
 </li>
 <li>
 Cisco Certified Specialist &ndash; Enterprise Sales
 
 (CCS-ES)
 
 </li>
 <li>
 HP Sales Certified &ndash; Enterprise Solutions
 </li>
 </ul>
 
 
 Awareness of Industry Standards &amp; Frameworks:
 
 
 
 Expected familiarity with enterprise IT standards and frameworks commonly used to guide solution design, governance, and secure delivery, such as:
 
 <ul>
 <li>
 ISO/IEC 27001 Information Security Management
 </li>
 <li>
 ISO/IEC 20000 IT Service Management
 </li>
 <li>
 ITIL Framework
 </li>
 <li>
 NIST Cybersecurity Framework
 </li>
 <li>
 COBIT
 </li>
 <li>
 PCI DSS
 </li>
 <li>
 IEEE Standards
 </li>
 <li>
 Uptime Institute Tier Standards.
 </li>
 </ul>
</div>

Enterprise Account Manager - Sales & Customer Success

Mobilink Bank

<div>
 
 
 Reports To:
 
 Manager Cloud Operations
 
 
 
 Job Grade:
 
 AVP
 
 
 
 Total Positions:
 
 01
 
 
 
 Location:
 
 Head Office
 
 
 
 
 
 What is
 
 Manager Platform Maintenance &amp; Patching
 
 -MMBL?
 
 
 As a Manager Platform Maintenance &amp; Patching, you will be responsible for managing enterprise patch management operations across the Bank&rsquo;s Linux and Windows infrastructure environments. This role ensures the timely deployment of security updates, maintains system stability, and ensures compliance with organizational security policies across on-premises and hybrid environments.
 
 
 You will oversee the complete patch lifecycle, including planning, testing, scheduling, deployment, monitoring, and reporting of security patches across enterprise servers and workstations. The role requires strong expertise in Linux and Windows operating systems, automation tools, patch management platforms, and security compliance frameworks.
 
 
 The specialist will collaborate closely with infrastructure, security, network, database, and application teams to ensure minimal disruption during patch cycles while maintaining a secure and compliant technology environment.
 
 
 
 
 
 What
 
 Manager Platform Maintenance &amp; Patching d
 
 oes at MMBL?
 
 <ul>
 <li>
 Manage the end-to-end patch lifecycle for enterprise infrastructure including Linux servers, Windows servers, and end-user workstations
 </li>
 <li>
 Plan, schedule, and deploy security patches and system updates during approved maintenance windows following change management processes
 </li>
 <li>
 Perform pre-deployment testing in staging environments to assess impact on production systems
 </li>
 <li>
 Conduct post-deployment validation to ensure system stability and successful patch installation
 </li>
 <li>
 Manage patching operations for 300+ Linux servers running enterprise distributions such as Oracle Linux, Red Hat Enterprise Linux, or similar
 </li>
 <li>
 Manage patching operations for 1500+ Windows servers (2016/2019/2022) and Windows workstations across distributed environments
 </li>
 <li>
 Administer and optimize enterprise patch management tools including Microsoft Endpoint Configuration Manager, Windows Server Update Services (WSUS), and Azure Update Manager
 </li>
 <li>
 Manage Linux package repositories using YUM and DNF package management systems
 </li>
 <li>
 Execute kernel updates, system updates, and critical package upgrades across Linux environments with proper reboot planning
 </li>
 <li>
 Develop and maintain automation workflows using Ansible to ensure consistent patch deployment
 </li>
 <li>
 Create automation scripts using Bash, Python, and PowerShell to streamline patch operations and reporting
 </li>
 <li>
 Monitor vulnerability scans and security advisories to prioritize patch remediation based on risk levels and CVSS scores
 </li>
 <li>
 Generate patch compliance, system inventory, and remediation reports for management and security teams
 </li>
 <li>
 Collaborate with security teams to ensure compliance with CIS benchmarks and internal security policies
 </li>
 <li>
 Troubleshoot patch deployment failures, dependency conflicts, and post-patch system or application issues
 </li>
 <li>
 Participate in Change Advisory Board (CAB) meetings to present patching plans and coordinate maintenance schedules
 </li>
 <li>
 Maintain operational documentation including patch runbooks, SOPs, and troubleshooting guides
 </li>
 <li>
 Continuously improve patch management processes through automation and industry best practices.
 </li>
 </ul>
 
 
 
 
 What are we looking for and what does It take to be a
 
 Manager Platform Maintenance &amp; Patching - MMBL
 
 ?
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field
 </li>
 <li>
 5+ years of experience in enterprise Windows patch management
 </li>
 <li>
 3+ years of experience in Linux system administration with patch management responsibilities
 </li>
 <li>
 Strong hands-on experience with Windows Server environments (2016&ndash;2022) and Windows 10/11 clients
 </li>
 <li>
 Expertise in enterprise Linux distributions such as Oracle Linux, RHEL, or CentOS
 </li>
 <li>
 Hands-on experience with Microsoft Endpoint Configuration Manager (SCCM) and Windows Server Update Services (WSUS)
 </li>
 <li>
 Experience working with automation and configuration management tools such as Ansible
 </li>
 <li>
 Strong scripting skills in PowerShell, Bash, and Python
 </li>
 <li>
 Experience supporting large-scale enterprise environments with hundreds or thousands of servers
 </li>
 <li>
 Good understanding of ITIL processes, especially Change Management and Release Management
 </li>
 </ul>
 
 
 
 
 
 Essential Skills:
 
 
 <ul>
 <li>
 Strong troubleshooting and root cause analysis capabilities
 </li>
 <li>
 Ability to manage patch operations in SLA-driven enterprise environments
 </li>
 <li>
 Excellent documentation, reporting, and compliance management skills
 </li>
 <li>
 Strong coordination skills to work across multiple infrastructure and security teams
 </li>
 <li>
 Effective communication and stakeholder management abilities
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
 
 
</div>

Manager Platform Maintenance & Patching

IT Devices Online

Job DescriptionProcurement SpecialistAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes.About the RoleWe are seeking an experienced Procurement Specialist with deep expertise in the IT industry, focusing on sourcing and purchasing IT hardware, software, and services across the United States and Canada. The ideal candidate will have a strong understanding of regional vendor ecosystems, pricing models, import/export regulations, and contract negotiations in the IT procurement space.Key Responsibilities<ul><li>Procurement Operations:</li></ul>Source, evaluate, and purchase IT equipment, software licenses, cloud services, and related technology products.Manage the end-to-end procurement cycle including RFQs, RFPs, purchase orders, vendor selection, and payment terms.<ul><li>Vendor Management:</li></ul>Develop and maintain relationships with suppliers, OEMs, and distributors in the U.S. and Canada.Negotiate contracts, pricing, SLAs, and delivery terms to optimize value and ensure compliance.<ul><li>Market Intelligence:</li></ul>Monitor pricing trends, product lifecycles, and supply chain disruptions in North America.Provide insights on cost-saving opportunities and alternative sourcing strategies.<ul><li>Compliance &amp; Documentation:</li></ul>Ensure all procurement activities comply with internal policies and external regulatory requirements in both U.S. and Canadian jurisdictions.Maintain accurate and organized procurement records, contracts, and vendor performance reports.<ul><li>Collaboration:</li></ul>Work closely with IT, Finance, Legal, and Operations teams to align procurement strategies with business needs.Support budgeting and forecasting efforts by providing cost analysis and vendor performance data.Qualifications&middot; Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Information Technology, or a related field.&middot; 2+ years of relevant procurement experience in the IT industry with a focus on U.S. and Canadian markets.&middot; Knowledge of IT product categories (hardware, software, SaaS, cloud services).&middot; Proven track record in contract negotiation and vendor management.&middot; Familiarity with procurement platforms and ERP systems (e.g., SAP, Oracle, Coupa).&middot; Understanding of cross-border trade practices, and local tax implications.&middot; Excellent communication, analytical, and organizational skills.What We Offer<ul><li>Competitive salary + handsome commission.</li><li>Health Insurance</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Timings: 6:00 PM to 3:00 AM / 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM Pakistan timeJob Type: Full-timePay: Up to Rs150,000.00 per monthApplication Question(s):<ul><li>Do you agree with Full-time Remote Job Night Shift?</li></ul>Experience:<ul><li>IT Industry in US Market: 4 years (Required)</li><li>Procurement in US Market: 3 years (Required)</li><li>Vendor Management: 4 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: Remote

Procurement Specialist (US Market Experience)

Adam Smith International

<div>Data &amp; Financial Modelling Specialist - SEZs Phase-Out Implementation Plan
Background
The Revenue Mobilisation, Investment and Trade (REMIT) Programme, funded by the UK&rsquo;s Foreign, Commonwealth &amp; Development Office (FCDO) and implemented by Adam Smith International (ASI), provides technical assistance to the Government of Pakistan to improve the business environment, attract investment, and support sustainable economic growth.
Pakistan&rsquo;s Special Economic Zones (SEZs) programme involves multiple layers of fiscal incentives, infrastructure investments, and contractual commitments across federal and provincial jurisdictions. However, fragmented and incomplete financial and operational data, combined with limited analytical consolidation, has constrained the Government&rsquo;s ability to accurately assess fiscal exposure, incentive effectiveness, and reform options.
As part of the IMF-mandated SEZ Phase-Out Implementation Plan, the Government of Pakistan is required to undertake rigorous fiscal costing, calibration analysis, and scenario modelling to support the transition from profit-based incentives to cost- and performance-based incentive frameworks. This requires robust data consolidation, validation, and modelling capacity. In this context, REMIT seeks to engage a Data &amp; Financial Modelling Specialist to provide specialised technical expertise in data management, fiscal modelling, and analytical support across Phase A (Planning and Assessment) of the IMF mandated SEZ phase out Implementation plan. 
Job Summary
The objective of the assignment is to provide technical expertise to support the Government of Pakistan in data consolidation, fiscal modelling, and quantitative analysis underpinning the SEZ Phase-Out Implementation Plan, with a focus on Phase A (Planning and Assessment) of the IMF-mandated reform programme.
The Data &amp; Financial Modelling Specialist will support the Board of Investment (BoI) and the Special Investment Facilitation Council (SIFC) by leading the collection, validation, consolidation, and analysis of financial and operational data from SEZ developers, zone authorities, and enterprises. The role will focus on developing fiscal exposure matrices, incentive costing models, and scenario-based calibration tools to inform evidence-based policy decisions.
The Specialist will work closely with the SEZ Policy &amp; Governance Lead, Fiscal &amp; Incentives Expert, Senior Economist, and Legal &amp; Contractual Expert to ensure analytical consistency across fiscal, legal, and policy reform components. 
Duties and Responsibilities
The Data &amp; Financial Modelling Specialist will be responsible for providing quantitative and analytical support for the SEZ Phase-Out Implementation Plan. Key duties and responsibilities include:<ul><li>Design and manage a structured data collection framework for financial and operational information from SEZ authorities, developers, and enterprises.</li><li>Collect, validate, clean, and consolidate large datasets related to incentives, land, infrastructure costs, enterprise operations, and fiscal expenditures.</li><li>Establish and maintain a centralised analytical data repository to support fiscal, legal, and policy analysis under the assignment.</li><li>Develop fiscal exposure matrices capturing direct and indirect costs of SEZs, including tax incentives, infrastructure investments, utilities, and administrative expenditures.</li><li>Build and apply financial and fiscal models to estimate current and projected fiscal impacts of SEZ incentive regimes under different reform scenarios.</li><li>Support calibration analysis by developing scenario-based models to test alternative cost- and performance-based incentive structures at enterprise and developer levels.</li><li>Provide quantitative inputs to the fiscal cost analysis, Concept Note, and other analytical deliverables, ensuring internal consistency and robustness.</li><li>Support IMF-related technical engagements by preparing data tables, modelling outputs, and analytical annexes responding to IMF information requirements.</li><li>Contribute to the design and assessment of a pilot SEZ, including modelling fiscal impacts and monitoring indicators for piloted incentive structures.</li><li>Provide technical quality assurance for data and modelling outputs, ensuring transparency of assumptions, replicability of results, and alignment with TOR objectives.</li><li>Work closely with the REMIT team and other experts to translate quantitative findings into policy-relevant insights and decision-ready outputs.</li></ul> 
Qualifications and Experience<ul><li>Advanced degree (Master&rsquo;s or higher) in Economics, Finance, Statistics, or a closely related quantitative discipline.</li><li>Minimum 10 years of professional experience in financial modelling, fiscal analysis, data analytics, or quantitative policy analysis.</li><li>Demonstrated experience in consolidating, validating, and analysing large and complex datasets, preferably in a public sector or policy reform context.</li><li>Proven expertise in developing fiscal costing models, scenario analyses, and exposure matrices to support policy decision-making.</li><li>Strong proficiency in quantitative and analytical tools and modelling techniques (e.g. Excel-based models, statistical software, or equivalent).</li><li>Experience supporting incentive reform, public finance analysis, or investment policy reforms is highly desirable.</li><li>Familiarity with IMF-supported reform programmes and associated data and modelling requirements is an advantage.</li><li>Ability to clearly document assumptions, methodologies, and results to support transparency and stakeholder confidence.</li><li>Experience working within multidisciplinary technical teams and supporting stakeholder consultations with data-driven insights.</li><li>Strong analytical, problem-solving, and reporting skills, with the ability to deliver under tight timelines.</li></ul>
Reporting line<ul><li>The Data &amp; Financial Modelling Specialist will work closely with REMIT team and will report to REMIT Team Lead and Investment Climate Lead. The assignment will require close engagement with key governments stakeholders along with presentation and review of deliverables by REMIT team, FCDO and other key stakeholders.</li></ul>
Closing Date: 18 March 2026</div>

Data & Financial Modelling Specialist - REMIT Programme

Arwen Tech

<div>
 Posted on Feb 23, 2026
 
 
 Title
 
 
 Business Consultant / Senior Business Consultant &ndash; Infra &amp; Special Projects
 
 
 Apply before
 
 
 Mar 31, 2026
 
 
 City
 
 
 Islamabad
 
 
 
 Responsibilities
 
 
 
 Summary of Job Profile:
 
 
 Lead nationwide presales, solution architecture, sales support, and strategic special projects focused on Infrastructure and Cloud solutions. This role drives sales success by designing competitive solutions, supporting sales teams, and managing customer and OEM engagements. The position focuses on solution strategy and presales outcomes without responsibility for Solution delivery and P&amp;L
 
 
 
 Essential Duties &amp; Responsibilities
 
 
 
 Sales &amp; Business Growth
 
 
 <ul>
 <li>
 Lead presales and sales support activities nationwide for infrastructure and cloud solutions, achieving assigned sales targets.
 </li>
 <li>
 Achieve Sales quotas assigned on a quarter to quarter basis
 </li>
 <li>
 Work closely with Sales and Account Managers to identify opportunities and create winning proposals, BOQs, and RFP responses.
 </li>
 <li>
 Manage OEM and distributor relationships related to deal registration, pricing, and solution positioning.
 
 
 </li>
 </ul>
 Presales &amp; Solution Architecture
 
 
 <ul>
 <li>
 Provide leadership for nationwide presales across compute, storage, virtualization, and cloud technologies and any special projects assigned from time to time.
 </li>
 <li>
 Conduct requirements gathering, workshops, and technical scoping.
 </li>
 <li>
 Develop innovative, customer-focused solutions.
 </li>
 <li>
 Mentor regional presales teams and Solution Architects.
 </li>
 <li>
 Maintain standardized design artefacts such as templates, diagrams, sizing sheets, and solution documents.
 
 
 </li>
 </ul>
 Special Projects &amp; Innovation
 
 
 <ul>
 <li>
 Lead cross-functional initiatives related to infrastructure modernization, cloud adoption, and emerging technologies like AI-ready infrastructure and hybrid cloud.
 </li>
 <li>
 Support leadership in evaluating new products and strategic growth areas.
 </li>
 <li>
 Customer &amp; OEM Engagement
 </li>
 <li>
 Represent Arwen Tech in customer sessions, pre-bid meetings, seminars, and industry events.
 </li>
 <li>
 Act as senior technical consultant for key enterprise, public sector, telecom, and FSI customers.
 </li>
 <li>
 Build strong relationships with OEMs and distributors (Dell, HPE, Lenovo, VMware, Nutanix, Huawei, H3C, Schneider Electric, etc.).
 
 
 </li>
 </ul>
 Customer &amp; OEM Engagement
 
 
 <ul>
 <li>
 Represent Arwen Tech in customer sessions, pre-bid meetings, seminars, and industry events.
 </li>
 <li>
 Act as senior technical consultant for key enterprise, public sector, telecom, and FSI customers.
 </li>
 <li>
 Build strong relationships with OEMs and distributors (Dell, HPE, Lenovo, VMware, Nutanix, Huawei, H3C, Schneider Electric, etc.).
 
 
 </li>
 </ul>
 Internal Coordination &amp; Governance
 
 
 <ul>
 <li>
 Advise senior leadership on portfolio enhancement, GTM strategies, and modernization opportunities.
 </li>
 <li>
 Develop unique, customer-centric solution approaches to enhance Arwen&rsquo;s competitive positioning.
 </li>
 <li>
 Evaluate and recommend new technologies including HCI, private/hybrid cloud, softwaredefined infrastructure, and emerging platforms.
 </li>
 <li>
 Work cohesively with internal Account Management, Strategy, Engineering, and Operations teams for solution alignment and customer strategy.
 </li>
 <li>
 Handover designed solutions to Delivery/PMO with complete documentation and clarity, without being responsible for delivery execution.
 </li>
 <li>
 Participate in IKO/EKO meetings with customers to support knowledge transfer, as he/she was engaged throughout the presales journey.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Knowledge, Skills, Abilities (KSA&rsquo;s) required to successfully perform the job:
 
 
 <ul>
 <li>
 Strong knowledge of compute, storage, virtualization, and backup technologies.
 </li>
 <li>
 Expertise in SAN/NAS/Object storage architectures and cloud integration models.
 </li>
 <li>
 Capable of designing hybrid/multi-cloud architectures (Azure, AWS, GCP).
 </li>
 <li>
 Understanding of data center components, power/cooling basics, racks, and infrastructure dependencies.
 </li>
 <li>
 Strong commercial &amp; technical acumen in developing competitive infrastructure solutions.
 </li>
 <li>
 Excellent communication, presentation, and stakeholder management skills.
 </li>
 <li>
 Ability to lead presales activities, guide solution architecture, and support nationwide teams.
 </li>
 <li>
 Strong analytical, critical thinking, and creative problem-solving abilities.
 </li>
 <li>
 Ability to manage multiple proposals, customer engagements, and special projects simultaneously.
 
 
 </li>
 </ul>
 
 Education, Experience, Licensure, Certification Required For The Position
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, IT, Engineering or related field (Master&rsquo;s preferred).
 </li>
 <li>
 15+ years of experience in infrastructure, virtualization, cloud, presales, or solution architecture roles.
 </li>
 <li>
 Certifications Preferred: CCNA/CCNP, VMware VCP, Azure/AWS/GCP, Nutanix, Dell, HPE, H3C, or equivalent infrastructure certifications
 </li>
 <li>
 Experience in sales consulting with emphasis on pre-sales and solution architecture for infrastructure and cloud.
 
 
 </li>
 </ul>
 
 Competencies Required To Successfully Perform The Job
 
 
 
 Technical Competencies
 
 
 Behavioral/General Competencies
 
 
 <ul>
 <li>
 Compute, virtualization, and container technologies
 </li>
 <li>
 SAN/NAS/Object storage
 </li>
 <li>
 Backup and DR architectures
 </li>
 <li>
 Cloud platforms &amp; hybrid integration
 </li>
 <li>
 Data center infrastructure fundamentals
 </li>
 <li>
 Presales &amp; solution architecture methodologies
 
 
 </li>
 </ul>
 Ownership and accountability for solution and sales outcomes
 
 
 Strong organizational and time management skills.
 
 
 Ability to work under pressure and prioritize effectively.
 
 
 Excellent interpersonal communication and collaboration.
 
 
 Adaptability to evolving technologies and market trends.
 
 
 Leadership with mentoring and conflict resolution skills
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Excellent Salary
 </li>
 <li>
 Fuel Allowance
 </li>
 <li>
 Internet Allowance
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Annual Leaves
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 EOBI
 </li>
 <li>
 Annual Bonus
 </li>
 </ul>
</div>

Business Consultant / Senior Business Consultant – Infra & Special Projects

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