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senior software engineer, full-stack (chat)

staff software engineer

AbbVie

<div><b>Company Description</b><p><br>
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><b><br>
Job Description</b><p><br>
At AbbVie, one of the largest pharmaceutical companies in the world. Our iconic brands include Botox, CoolSculpting, Juv&eacute;derm, and more. The medical aesthetics business is ripe for rapid growth and disruption, and we are looking for an experienced Staff Engineer to add to our high-performing team to do just that.</p><p>
Our team has successfully launched a new and innovative technology platform, Allē, which serves millions of consumers, tens of thousands of aesthetics providers, and thousands of colleagues throughout the US. Since its launch in November 2020, Allē has delivered curated promotions, personalized experiences, and millions of consumers use it as part of their beauty journey. Now, we are looking for a Staff Engineer as we prepare to launch a new array of game-changing technologies on our successfully adopted platform.</p><p>
We're looking for a Staff Engineer interested in working within a startup-oriented environment while having the backing of a very large company. If that's you, please read on.<br>
As the Staff Engineer, you will report to the Software Engineering Manager and continuously collaborate with key stakeholders across the business to solve the most critical technical problems.</p><p>
You Will</p><ul><li><p>
Champion code quality, reusability, scalability security and strategic software architecture decisions</p></li><li><p>
Mentor software engineers utilizing code reviews, proven design patterns and your experience building large scale platform tooling</p></li><li><p>
Collaborate with Product, Project, and Engineering Management to take small ideas or concepts and turn them into high fidelity technical game plans and achieve the products and business goals</p></li><li><p>
Care about who you work with and how work is done. We hire carefully and the entire team is given the opportunity to take part in evaluating potential hires</p></li><li><p>
Relate to our core values and would like to contribute to a positive working environment and culture</p></li><li><p>
Drive the exploration and evaluation of AI-powered tools and technologies to enhance software engineering practice</p></li></ul><b><br>
Qualifications</b><ul><li><p><br>
Bachelor's Degree required</p></li><li><p>
At least 10+ years as a Full Stack Software Engineer</p></li><li><p>
Adept at drafting, validating and implementing software systems architecture using modern development and deployment technologies and can speak thoroughly to their tradeoffs.</p></li><li><p>
Experience organizing and prioritizing tasks with Product and Project Management for a team of 4+ Engineers</p></li><li>
Strong Experience with TypeScript/JavaScript, NestJS, Node.js</li><li>
Experience working with React, and React Native (bonus)</li><li><p>
Strong familiarity with data structures, algorithms and design patterns</p></li><li><p>
Proponent of code testing and familiar with the common frameworks for unit, integration and functional tests</p></li><li>
Expertise in PostgreSQL, including schema design, query optimization, and replication.</li><li>
Deep understanding of data modeling, ETL/ELT frameworks, and event-driven architecture.</li><li>
Experience with Kafka, Terraform, and AWS services.</li><li>
Proven success operating and scaling production systems with high reliability and observability.</li></ul><br>
<b>
Additional Information</b><p><br>
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
</p><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at thetime of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future.
</p></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
</p></li><li><p>This job is eligible to participate in our short-term incentive programs.
</p></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of anybonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's soleand absolute discretion unless and until paid and may be modified at the Company&rsquo;s sole and absolute discretion, consistent with applicable law.<br>
</p><p></p><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.</p><p>
US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><p>
US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><p>
https://www.abbvie.com/join-us/reasonable-accommodations.html</p></div>

Staff Software Engineer

SoFi

<div><div><p><b>Employee Applicant Privacy Notice</b></p>
<p><b>
Who we are:</b></p>
<div>
<p>Shape a brighter financial future with us.</p>
<p>
Together with our members, we're changing the way people think about and interact with personal finance.</p>
<p>
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. <b>Join us to invest in yourself, your career, and the financial world.</b></p>
</div></div><p><b>
The Role</b></p>
<p>
We are seeking a <i>Staff Software Engineer to join the Chat </i>engineering team at SoFi. This team will play a pivotal role in supporting our members' financial journeys by developing an intelligent, conversational AI-powered chat interface. This system will help streamline support queries from members and provide personalized financial insights and guidance. Chat is a critical component of how members interact with SoFi and building it will require a thoughtful approach to UI and product experience.
</p><p>The ideal candidate is collaborative, product-minded, and pragmatic, with a strong sense of ownership and accountability for the quality of both the code and finished product. At SoFi, we pride ourselves on the collaboration between Product, Design and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, deploying and continual improvement and evolution. We also pride ourselves on a philosophy of continuous learning, and you should likewise be committed to furthering your own career growth as well as to providing mentorship for your fellow team members.</p>
<p><b>
What you'll do</b></p>
<ul>
<li>Drive technical architecture, design decisions and cross-functional discussions for the product</li>
<li>Deliver highly available and scalable services in a production environment</li>
<li>Lead the design, development and testing of systems</li>
<li>Lead code and system design reviews</li>
<li>Help translate product requirements into user stories and technical solutions</li>
<li>Mentor other engineers, support the technical culture, and help grow the team</li>
<li>Generate ideas for new initiatives and technologies</li>
<li>Communicate with project leads, product managers and other software developers</li>
<li>Consistently demonstrate extremely high levels of technical knowledge, ingenuity, and creativity. Develop and apply advanced technologies, engineering principles, theories, and concepts. Broad knowledge about the design and operation of systems outside of specialty</li>
<li>Take initiative and produce timely results in a fast-paced and sometimes ambiguous environment</li>
</ul>
<p><b>What you'll need</b></p>
<ul>
<li>Bachelor's Degree, ideally in a technical field, but we understand great engineers come from all sorts of different backgrounds and also consider relevant work experience</li>
<li>6+ years programming experience, ideally on a modern stack</li>
<li>Our core stack is Kotlin / Spring / PostgreSQL, and we run on Kubernetes in a service oriented architecture with over 100 services in production.</li>
<li><ul><li>You should have 4+ years Java or Kotlin programming experience</li>
<li>You should have a strong understanding of relational databases and ORMs</li>
<li>You should have worked on a SOA or microservice-based application</li>
</ul></li><li>Experience working with asynchronous systems and event based systems (queues, streams)</li>
<li>Strong sense of ownership; driving a project from inception to completion</li>
<li>Pragmatic approach towards handling tech debt versus shipping new features</li>
<li>Experience working in a collaborative coding environment, refining designs together, working through code reviews and managing pull requests</li></ul><br>
<p></p>
<p><b>
Nice to have</b></p>
<ul>
<li>Experience working with applications that leverage Large Language Models (LLMs), such as integrating LLMs, designing prompts, or exploring their practical applications.</li>
<li>Experience working with various emerging LLM technologies, including Retrieval-Augmented Generation (RAG), prompt engineering, or AI agents.</li>
<li>Experience with Natural Language Processing (NLP) or conversational AI, including building chatbots, virtual assistants, or similar systems</li>
<li>Experience scaling highly available, mission critical systems</li>
<li>Full-stack experience across Backend and Front-end (javascript/typescript, react)</li>
<li>Experience working with authentication and authorization systems</li>
</ul><div><div><b>Compensation and Benefits</b></div>
<div>The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.</div>
<div></div>
<div>To view all of our comprehensive and competitive benefits, visit our <b>Benefits at SoFi</b><b> </b>page!</div>
<h5 class="jobSectionHeader">SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.</h5>
<h5 class="jobSectionHeader">The Company hires the best qualified candidate for the job, without regard to protected characteristics.</h5>
<h5 class="jobSectionHeader">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</h5>
<h5 class="jobSectionHeader">New York applicants: Notice of Employee Rights</h5>
<h5 class="jobSectionHeader">SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email <b>accommodations@sofi.com.</b></h5>
<h5 class="jobSectionHeader">Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.</h5>
<div><b>Internal Employees</b></div>
<div>If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.</div></div></div>

Staff Software Engineer, Chat

Plaid

<div><div><div>We believe that the way people interact with their finances will drastically improve in the next few years. We&rsquo;re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid&rsquo;s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.</div><div></div><div><br>
AI and intelligent systems are driving the fifth paradigm shift, following previous technological revolutions like mainframes, personal computers, the internet, and mobile devices. We believe, in the foreseeable future, AI will revolutionize the FinTech industry - from how consumers understand and manage their finances, to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape.</div><div></div><div><b><br>
Plaid in the FinTech AI Ecosystem</b></div><div>
Plaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this evolving ecosystem.</div><div></div><div><br>
We believe consumers should be able to understand and manage their financial life through conversational AI interfaces using natural language. We believe consumers should have peace of mind with a trustworthy consent and authorization manager when agents shop for them. We believe identity verification and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on.</div><div>
The most important AI companies, major fintechs, and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build.</div><div></div><div><b><br>
Plaid&rsquo;s AI-powered Experiences for Customers</b></div><div>
The explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience.</div><div></div><div><br>
Our early experiments in building AI agents for customer experience are paying off with huge business value. For example, our homegrown AI-powered customer support agents resolve a significant proportion of customer questions and issues within seconds, which would otherwise have required humans hours to work on.</div><div>
This is just the beginning and there is so much more we could do.</div><div></div><div><b><br>
The AI Applications Team</b></div><div>
You will have the opportunity to join as one of the founding members of this newly formed team that is dedicated to consolidating and rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid&rsquo;s transformation into an AI-first company.</div><div></div><div><br>
In this role you will lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include:</div><div>
- Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond</div><ul><li>Redefine how Plaid&rsquo;s consumer link experience embed into conversational interfaces in the most seamless way</li></ul><div>
Architect the trust layer for the future of agentic commerce that will become the industry standard</div><div></div><div><br>
Additionally you will be expected to scale and extend our existing successful bets on AI-powered customer experience; examples include:</div><div>
- Make the next step-function improvement in our homegrown customer support agent - land our multi-turn and multi-agent system that powers a truly delightful experience for our customers; define how to scalably run offline evaluation for complex multi-turn open-ended tasks; research and prototype how Human-In-The-Loop - Reinforcement Learning (RLHF) can power an insights flywheel; pioneer the architecture for customer-specific long-term memory, etc.</div><div>
- Extend our agentic system to support other critical parts of the customer journey, starting with areas with the highest ROI - top-of-funnel product recommendation, customer onboarding and risk diligence, customer activation and assistance for faster productionization, as well as upselling and cross-selling of Plaid products</div><div></div><div><br>
You will have a front row seat to all the latest industry developments. Over time, with the skills and experience you develop and hone on this team, you can become an influential voice in defining where AI &lt;&gt; Fintech will be heading longer term.</div></div>
<div><div><h3 class="jobSectionHeader"><b>Responsibilities</b></h3><ul><li><ul><li>
Work with other AI engineers, software engineers and machine learning engineers to architect, design and implement GenAI-powered products and features</li><li>
Collaborate across functions to understand user needs, propose and implement AI-powered solutions where they&rsquo;re expected to have the highest impact</li><li>
Design and execute rapid experiments to push the boundaries on potential business impact from emerging AI capabilities, with a focus on minimal viable testing approaches</li><li>
Balance creative exploration of possibilities with rigorous evaluation of technical feasibility, product potential and business impact</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Requirements</b></h3><ul><li><ul><li>
Strong SWE fundamentals (system design, APIs, etc.)</li><li>
Hands-on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to:</li><li>
Prompt engineering</li><li>
Fine-tuning</li><li>
Retrieval augmented generation (RAG)</li><li>
Semantic search - vector database and embedding models</li><li>
Agent orchestration framework</li><li>
Evaluation and monitoring framework of open-ended tasks</li><li>
Streaming and SSE</li><li>
Common UX and design patterns for GenAI-powered products</li><br>
<div></div><li>
Strong debugging and monitoring experience for production systems</li><li>
Ability to deeply understand customer and user needs through user research and rapid experimentation - be your own technical PM</li><li>
Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 -&gt;1 projects</li><li>
Extremely curious and passionate about working in GenAI applications space</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Nice-to-Haves</b></h3><ul><li><ul><li>
Experience training and/or serving ML models in production, or fine-tuning LLMs for domain-specific use cases</li><li>
Comfortable operating in privacy/PII-sensitive environments and applying compliance mitigations</li></ul></li></ul></div></div>
<div><div>$202,800 - $330,000 a year</div><div>
The target base salary for this position ranges from $202,800/year to $330,000/year. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.</div></div>
<div><div>Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!</div><div></div><div><br>
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected].</div></div></div><div></div>

Staff Software Engineer - AI

Mariana Minerals

<div>
 <strong>
  About Mariana Minerals
  <br/>
  <br/>
 </strong>
 Mariana Minerals is a software-first, vertically integrated minerals company on a mission to supply the
 <strong>
  critical minerals powering modern energy, AI, and defense technologies
 </strong>
 .
 <br/>
 <br/>
 We&rsquo;re reimagining how minerals are sourced, refined, and optimized by combining deep industrial expertise with
 <strong>
  software, automation, and data-driven decision-making
 </strong>
 . Join us as we build the future of responsible mineral sourcing and supply.
 <br/>
 <br/>
 <strong>
  <strong>
   Role Overview
   <br/>
   <br/>
  </strong>
 </strong>
 Mariana Minerals is looking for a highly motivated Lead Process Engineer to work on building the critical minerals supply chain to support the world&rsquo;s energy transition.
 <br/>
 <br/>
 As the Lead Process Engineer at Mariana Minerals, you will lead the development and deployment of first-of-its-kind chemical refining processes, while also playing a critical role in the development of software for capital project execution and automated plant optimization. Responsibilities will include leading equipment scopes from concept through to design, installation, commissioning, ramp, and handover to the operations team, identifying and evaluating new project opportunities for North American mineral refining, and supporting the buildout and leading an in-house process engineering team.
 <br/>
 <br/>
 <strong>
  <strong>
   What You&rsquo;ll Do
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Lead equipment scopes from concept and modeling validation, through procurement, engineering, fabrication, installation, commissioning, and ramp
  </li>
  <li>
   Manage external equipment providers, technology licensors, and engineering companies to deliver fully integrated and functional mineral refining scopes
  </li>
  <li>
   Drive cross-functional teams of lab technicians, pilot plant engineers, process engineers, and project engineers to lead the technical equipment scale-up and de-risk the commercialization of novel mineral refining processes
  </li>
  <li>
   Support the hiring, mentorship, and day-to-day management of junior process engineers
  </li>
  <li>
   Develop technoeconomic models of new project opportunities, acquisition targets, and new technologies to inform business development
  </li>
  <li>
   Prepare and present bankable engineering deliverables to support project financing partners due diligence reviews
  </li>
  <li>
   Identify, evaluate, and implement engineering solutions to optimize extraction, purification, and recovery processes under varying chemistry, feedstock qualities, and operating conditions
  </li>
  <li>
   Collaborate deeply with R&amp;D, lab staff, pilot-plant engineers, and operations teams to translate bench-scale insights into robust and scalable flowsheets
  </li>
  <li>
   Identify, evaluate, and implement process engineering and project management software tools
  </li>
  <li>
   Identify and support opportunities for the software and machine learning teams to automate capital project execution workflows and develop advanced plant control algorithms
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   What You&rsquo;ll Bring
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   10+ years of engineering experience in industrial, chemical, mineral processing, or similar process-intensive environments
  </li>
  <li>
   Strong understanding of engineering fundamentals and demonstrated ability to leverage the understanding to solve challenging problems
  </li>
  <li>
   Strong foundation in chemical engineering, metallurgical engineering, or process engineering, with demonstrated ability to apply engineering fundamentals to complex hydrometallurgical systems
  </li>
  <li>
   Experience with equipment engineering and design. Including but not limited to:
  </li>
  <li>
   Brownfield modifications and upgrades of process equipment (e.g., leach tanks, reactors, filtration systems, solvent extraction circuits)
  </li>
  <li>
   Greenfield design of hydrometallurgical unit operations and integrated circuits
  </li>
  <li>
   Troubleshooting, evaluation, and optimization of operating hydrometallurgical or chemical-process equipment
  </li>
  <li>
   Experience with the following industries and/or production environments:
  </li>
  <li>
   Hydrometallurgical mineral processing or metal refining
  </li>
  <li>
   Lithium processing and refining
  </li>
  <li>
   Large-scale mining, critical-minerals processing, or battery-materials production
  </li>
  <li>
   Industrial chemical manufacturing with complex aqueous/chemical reaction systems
  </li>
  <li>
   Engineering, procurement, and construction (EPC/EPCM) firms supporting mining and mineral processing industry projects
  </li>
  <li>
   Experience with direct or indirect leadership of engineers and technicians
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Why This Role
   <br/>
   <br/>
  </strong>
 </strong>
 Mining is one of the most operationally complex industries on earth&mdash;and one of the least digitized. Most mines run on disconnected systems, tribal knowledge, and decisions made by feel rather than data.
 <br/>
 <br/>
 At Mariana, you'll build the software that changes this. You'll work on autonomous haul trucks, integrated mine planning, and optimization systems that treat the entire mine as a single coordinated operation. If you want to work on hard problems with real-world stakes, this is it.
 <br/>
 <br/>
 <strong>
  <strong>
   What It's Like to Work Here
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Extreme Ownership
 </strong>
 &ndash; We take full responsibility for outcomes and drive relentlessly toward solutions.
 <br/>
 <br/>
 <strong>
  Engineer Out, Then Automate
 </strong>
 &ndash; We simplify and optimize before we scale.
 <br/>
 <br/>
 <strong>
  Share Your Legos
 </strong>
 &ndash; We collaborate openly, share knowledge freely, and help each other build better solutions.
 <br/>
 <br/>
 <em>
  Mariana is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
  <br/>
  <br/>
 </em>
 Compensation Range: $150K - $210K
 <br/>
 <br/>
</div>


Lead Process Engineer

Cooperidge Consulting Firm

<div>
 <strong>
  Cooperidge Consulting Firm
 </strong>
 is seeking an
 <strong>
  AI Agent Software Engineer
 </strong>
 on behalf of a
 <strong>
  top AI-driven technology client
 </strong>
 building next-generation autonomous customer experience systems across industries including finance, healthcare, and travel.
 <br/>
 <br/>
 This role offers the opportunity to build production-grade AI agents that autonomously handle complex, real-world customer interactions traditionally managed by human support teams. The engineer in this role will own features end-to-end&mdash;from concept and design through deployment and iteration&mdash;while collaborating closely with product, operations, and customer-facing teams.
 <br/>
 <br/>
 The ideal candidate is a strong software engineer with curiosity about AI systems, a bias toward ownership, and a desire to build reliable, transparent, and scalable agent-based platforms.
 <br/>
 <br/>
 <strong>
  In This Role, You Will
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design and build AI-driven voice and chat agents that deliver high accuracy, efficiency, and customer satisfaction
  </li>
  <li>
   Translate natural language instructions into structured, auditable workflows using a proprietary agent logic framework
  </li>
  <li>
   Own full-cycle development from system design through deployment and continuous improvement
  </li>
  <li>
   Analyze agent performance data to identify trends and drive behavioral and platform-level improvements
  </li>
  <li>
   Experiment with and integrate modern voice and language models, tuning for enterprise reliability, latency, and scale
  </li>
  <li>
   Use real-time observability and tracing tools to understand, debug, and improve agent decision-making
  </li>
  <li>
   Collaborate cross-functionally with product managers, customer teams, and operations partners to solve real business problems
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of professional software engineering experience working on production systems with real users
  </li>
  <li>
   Strong proficiency in Python and TypeScript, including asynchronous programming and error handling
  </li>
  <li>
   Solid debugging and troubleshooting skills using logs, profilers, and raw data analysis
  </li>
  <li>
   Strong computer science fundamentals (language background flexible)
  </li>
  <li>
   Proactive mindset with curiosity around how AI agents reason, fail, and improve
  </li>
  <li>
   Willingness to learn&mdash;prior AI experience is not required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice to Have:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Exposure to multimodal AI systems or voice interface development
  </li>
  <li>
   Experience with enterprise customer experience or conversational automation platforms
  </li>
  <li>
   Interest in tools that improve agent transparency through testing, visualization, and simulation
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Full-time roles offering overtime and weekend work opportunities
  </li>
  <li>
   Competitive hourly wages plus potential quarterly bonuses
  </li>
  <li>
   Comprehensive health, vision, and dental insurance plans
  </li>
  <li>
   Life insurance coverage
  </li>
  <li>
   401(k) retirement plan with company matching contributions
  </li>
  <li>
   Paid time off including vacation, sick leave, and holidays
  </li>
  <li>
   Opportunities for career growth and advancement
  </li>
  <li>
   Employee discount programs and perks
  </li>
 </ul>
</div>


AI Agent Software Engineer

Office Hours

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Office Hours is a consulting platform and marketplace that helps people earn by sharing what they know. Experts create profiles, set their rate, and receive consulting or survey opportunities based on their professional expertise. Companies and organizations can quickly search the marketplace to find and learn from thousands of advisors on demand.
 <br/>
 <br/>
 <strong>
  What We Believe
  <br/>
  <br/>
 </strong>
 Human knowledge is one of the world&rsquo;s most valuable assets. Yet most of it remains locked in people&rsquo;s heads, inaccessible and underutilized. Our mission is to unlock that knowledge by building tools for the knowledge-sharing economy, so anyone can realize the value of what they know.
 <br/>
 <br/>
 We are headquartered in San Francisco and backed by top marketplace and business operators like Saar Gur, Marco Zappacosta, Lenny Rachitsky, Jackson Gates, and Aaron Levie. Our customers include the fastest-growing digital health companies, software startups, venture capital firms, and leading consulting firms.
 <br/>
 <br/>
 The role
 <br/>
 <br/>
 On the surface, Office Hours feels simple: search, match, connect, and pay. Behind the scenes, the platform is powered by a complex system spanning discovery, recommendations, data pipelines, logistics, payments, compliance, and performance.
 <br/>
 <br/>
 We&rsquo;ve built the full stack in-house, from expert profiles and search experiences to workflow tools and integrations that power scheduling, compliance, and payments, all connected through an evolving knowledge graph.
 <br/>
 <br/>
 We&rsquo;re looking for a Full Stack Software Engineer who enjoys building end-to-end product experiences and wants to grow alongside a fast-moving team. This role is ideal for a strong product-minded engineer who likes collaborating closely with design and product, learning by shipping, and taking ownership of real user problems.
 <br/>
 <br/>
 What you'll do
 <br/>
 <br/>
 <ul>
  <li>
   Build and ship end-to-end product features across the front end and back end, from early discovery through production release
  </li>
  <li>
   Collaborate closely with design, product, and engineering partners to deliver thoughtful, polished user experiences
  </li>
  <li>
   Design, implement, and improve scalable, reliable services and APIs with a focus on clarity, performance, and maintainability
  </li>
  <li>
   Write high-quality, well-tested code, participate in code reviews, and contribute to strong development practices
  </li>
  <li>
   Experiment with new tools and workflows, including AI-powered capabilities, and iterate based on real-world feedback
   <br/>
   <br/>
  </li>
 </ul>
 What we're looking for
 <br/>
 <br/>
 <ul>
  <li>
   3+ years of professional software engineering experience
  </li>
  <li>
   Experience shipping production features in a modern web application
  </li>
  <li>
   Comfort working across the stack, or strong interest in becoming a full-stack engineer
  </li>
  <li>
   Ability to translate product and user needs into practical technical solutions
  </li>
  <li>
   A proactive mindset and comfort working in a fast-paced, evolving environment
   <br/>
   <br/>
  </li>
 </ul>
 Our tech stack
 <br/>
 <br/>
 <ul>
  <li>
   Back end: Node.js, Typescript, MongoDB &amp; Postgres, OpenSearch, Temporal
  </li>
  <li>
   Front end: React, Next.js, Tailwind, shadcn
  </li>
  <li>
   Infrastructure: AWS (CDK &amp; Terraform), Kubernetes, Docker, Datadog &amp; Sentry
  </li>
  <li>
   Workflow: GitHub, Slack, Notion, Figma, PostHog, Metabase
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary and equity
  </li>
  <li>
   Medical, dental, and vision coverage
  </li>
  <li>
   Wellness and fitness stipend
  </li>
  <li>
   Flexible vacation and company holidays
  </li>
  <li>
   Regular company retreats (Tahoe, Mendocino, Mexico City, San Diego, Park City)
  </li>
  <li>
   Parent-friendly policies, remote flexibility, and paid family leave
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay Transparency Notice
  <br/>
  <br/>
 </strong>
 Full-time offers include base salary, equity, and benefits.
 <br/>
 <br/>
 <strong>
  Pay range:
 </strong>
 $130,000&ndash;$155,000, based on seniority and relevant experience.
 <br/>
 <br/>
</div>


Software Engineer, Full Stack

JKZ LLP

<div><p><b>Exemption Status</b>: Non-Exempt</p>
<p><b>Remote Options/Office Hours</b>: On-Site</p>
<p><b>Classification</b>: Administrative Support</p>
<p><b>Summary of Position</b>:</p>
<p>The Technology Services Coordinator is based in San Francisco and serves as the on-site point of contact for all technology-related needs, ensuring a smooth and efficient experience for JKZ personnel. This role works closely with the firm's managed service provider (MSP) to coordinate system support, troubleshoot day-to-day issues, and maintain technology standards and compliance across the firm's offices in San Francisco, San Diego and Santa Cruz. The Technology Services Coordinator will assist with onboarding, offboarding, device setup, software updates, and firmwide technology projects under the direction of the Executive Director and MSP.</p>
<p>JKZ employees are expected to &ldquo;Think Outside the Box,&rdquo; applying creativity, sound judgment, and initiative to deliver thoughtful solutions and exceptional client service. The Technology Services Coordinator is expected to model and uphold JKZ's mission, vision, and values in all professional interactions and to consistently produce work that meets or exceeds the JKZ Standard.</p>
<p><b>Direct Reports</b>: n/a</p>
<p><b>Essential Duties and Responsibilities, including but not limited to</b>:</p>
<p><b>1. IT Support &amp; End-User Services</b></p>
<ul><li>Provide first-level technical support to attorneys and staff, including hardware, software, printing, and connectivity issues.</li></ul>
<ul><li>Support conference room and audiovisual (AV) technology, ensuring equipment functions properly for meetings and client calls.</li></ul>
<ul><li>Maintain clear communication with internal staff to ensure timely resolution of IT matters.</li></ul><br>
<p><b>2. Onboarding, Offboarding &amp; User Access</b></p>
<ul><li>Facilitate new-hire IT onboarding, including workstation setup, account creation, and software configuration.</li><li>Manage the offboarding process for departing employees, ensuring secure and efficient handling of accounts, devices, and data.</li></ul>
<p><b>3. Systems, Infrastructure &amp; Vendor Coordination</b></p>
<ul><li>Serve as the on-site liaison between JKZ LLP and MSP, coordinating IT tickets, follow-ups, and project implementation.</li></ul>
<ul><li>Partner with MSP to monitor network and server health, identifying and escalating performance or access issues.</li></ul>
<ul><li>Maintain clear communication between internal stakeholders and external vendors to ensure effective IT support and project delivery.</li></ul>
<p><b>4. Equipment, Software &amp; Asset Management</b></p>
<ul><li>Manage and maintain all IT equipment and participate in evaluating and implementing equipment upgrades.</li></ul>
<ul><li>Assist with software installations, updates, and license tracking across firm systems, ensuring proper testing prior to firmwide deployment.</li></ul>
<ul><li>Maintain documentation of IT assets, authorized passwords, and system configurations in coordination with MSP.</li></ul>
<p><b>5. Security, Compliance &amp; Firmwide Technology Initiatives</b></p>
<ul><li>Assist with system audits and compliance requirements, including security protocols, multi-factor authentication (MFA), encryption, and backup procedures.</li></ul>
<ul><li>Support firmwide rollouts of new software, system updates, and technology process changes.</li></ul>
<ul><li>Collaborate with JKZ management and staff to assess technology needs and propose, implement, and improve technology solutions.</li></ul>
<p>The Technology Services Coordinator will have other tasks as assigned.</p>
<p><b>Knowledge, Experience and Skills Requirements:</b></p>
<p>To perform this job successfully, an individual must be able to satisfactorily perform all essential duties. The requirements listed below are representative of the knowledge, skill, and physical and mental abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<p><b>1. Mental Demands</b></p>
<ul><li>Ability to manage multiple tasks simultaneously and respond effectively to time-sensitive technology issues in a fast-paced professional environment.</li></ul>
<ul><li>Sustained mental concentration required for troubleshooting technical problems, diagnosing system issues, and following detailed procedures.</li></ul>
<ul><li>Capacity to exercise sound judgment, prioritize competing requests, and adapt to changing priorities.</li></ul>
<p><b>2. Physical Demands</b></p>
<ul><li>Regular use of computers, keyboards, monitors, mobile devices, and other office equipment for extended periods.</li></ul>
<ul><li>Ability to sit for prolonged periods, with frequent standing, walking, bending, reaching, and crouching as needed.</li></ul>
<ul><li>Manual dexterity sufficient to install, connect, and troubleshoot IT hardware and cabling.</li></ul>
<ul><li>Ability to lift, carry, and move IT equipment such as laptops, monitors, printers, and peripherals, generally weighing up to approximately 25&ndash;40 pounds.</li></ul>
<ul><li>Ability to access workstations, under-desk cabling, and server or network equipment as required.</li></ul>
<ul><li>Occasional travel between firm offices or to vendor locations.</li></ul>
<ul><li>Ability to work occasional extended or flexible hours to support system upgrades, maintenance, or urgent technology needs.</li></ul>
<p><b>3. Education and Experience</b></p>
<ul><li>Associate degree or technical certification in Information Technology preferred.</li></ul>
<ul><li>Minimum two (2) years of experience in IT support or a similar technical role.</li></ul>
<ul><li>Law firm or professional services experience a plus.</li></ul>
<ul><li>Experience working with managed service providers preferred.</li></ul>
<p><b>4. Knowledge, Skills &amp; Abilities</b></p>
<ul><li>Strong technical troubleshooting skills and customer-service orientation.</li></ul>
<ul><li>Familiarity with Microsoft 365, Windows environments, and common business applications.</li></ul>
<ul><li>Excellent communication and follow-up skills with both technical and non-technical audiences.</li></ul>
<ul><li>Highly organized with strong attention to detail.</li></ul>
<ul><li>Ability to maintain confidentiality and handle sensitive data responsibly.</li></ul>
<ul><li>Positive, professional demeanor and willingness to assist others.</li></ul>
<p><b>Additional Information</b><b>:</b></p>
<p>This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. JKZ LLP is an equal opportunity employer committed to creating an inclusive and diverse workforce. We comply with the ADA and other applicable laws and consider reasonable accommodations to qualified individuals with disabilities that may be necessary for individuals to perform essential functions.</p></div>

Technology Services Coordinator

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