administrative professional (remote) - operations & office support

channel sales manager

store manager

Apparel Group

<div>
 
 Position Objective
 
 
 
 Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.
 
 
 
 Financial
 
 
 
 Key Responsibility:
 
 
 <ul>
 <li>
 To drive the store team to achieve the store target and store KPIs.
 </li>
 <li>
 To ensure store shrinkage to be less than 0.2% of the cost of sale.
 
 
 </li>
 </ul>
 
 Process
 
 
 
 <ul>
 <li>
 To conduct regular financial and stock audits.
 </li>
 <li>
 To regularly update track and communicate the store dashboard.
 </li>
 <li>
 To maintain the VM standards in the store.
 </li>
 <li>
 To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management)
 </li>
 <li>
 Oversee day-to-day store operations, including opening and closing procedures.
 </li>
 <li>
 Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
 </li>
 <li>
 Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
 </li>
 <li>
 Implement and enforce company policies and procedures to ensure compliance.
 </li>
 <li>
 Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
 </li>
 <li>
 Develop and implement action plans based on performance metrics to drive results.
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise.
 </li>
 <li>
 Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees.
 </li>
 <li>
 Recruit, train, and develop a high-performing sales team.
 </li>
 <li>
 Monitor and manage store expenses, budgets, and financial goals.
 
 
 </li>
 </ul>
 
 Customer
 
 
 
 <ul>
 <li>
 To drive the store team to achieve club apparel, NPS and DSES goals.
 </li>
 <li>
 To maintain a relationship with the mall management.
 </li>
 <li>
 To effectively communicate with the office back-end team regarding store-related activities.
 </li>
 <li>
 Address customer inquiries and concerns promptly, striving to exceed customer expectations.
 </li>
 <li>
 To manage people in regards with performance and conduct of store employees.
 
 
 </li>
 </ul>
 
 Learning
 
 
 
 <ul>
 <li>
 To constantly upgrade the skills of self and team and create a pipeline of future store managers
 </li>
 <li>
 Identifying the learning gaps of the team and creating a process to address the same.
 </li>
 <li>
 Conduct training sessions for new hires and ongoing product knowledge sessions for the team.
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Store Manager

Amazon

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 Key job responsibilities
 
 
 We're seeking a Team lead for UFG UTR operations in KSA. In this role, you will be responsible for:
 
 
 Managing, On a Daily Basis, End To End UTR Operations For Either One Large Site Or a Combination Of Small Sites, Supervising Store Operations
 
 
 Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.
 
 
 Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.
 
 
 Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
 
 
 Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
 
 
 Stand-in for Area Manager.
 
 
 
 Basic Qualifications
 
 
 
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 
 
 Strong communication skills (written and verbal).
 
 
 Proficiency in MS Excel.
 
 
 Ability travel to different stores within KSA.
 
 
 
 Preferred Qualifications
 
 
 
 A self-motivated person with the ability to motivate the associates/team members.
 
 
 Strong execution skills, action oriented, go getter.
 
 
 Resourceful to identify the way to get things done using limited resources.
 
 
 Ability to work under pressure situations.
 
 
 Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
 
 
 Good people management skills.
 
 
 Good analytical and problem solving skills.
 
 
 1-3 yrs of experience in managing a process and people as a lead.
 
 
 Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch - J02
 
 
 Job ID: A3079888
</div>

Operations Executive, Amazon Now, UFG

Saudi Global Ports

<div>
 
 
 Location: Dammam.
 
 
 
 
 Job title: Commercial Executive.
 
 
 
 
 Department: Commercial.
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 
 Support the Commercial Manager to coordinate and works closely with various departments to resolve contractual and commercial issues and claims. Maintain relation between business partners. Keep in touch with Shippers / Consignees brokers / Transporters and insurance company and claims.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Work distribution &amp; supervise internal and external departments.
 </li>
 <li>
 Organizing, planning and implementing strategy.
 </li>
 <li>
 Managed projects understand the importance of delegation.
 </li>
 <li>
 Monitor daily / weekly / monthly work plan of employees.
 </li>
 <li>
 Follow up instruction on daily basis.
 </li>
 <li>
 Documentations of claims statistics and coordination with lines brokers transporters under supervision of Sr. Officer and Asst. Manager.
 </li>
 <li>
 Accountable job responsibilities and achieving goals.
 </li>
 <li>
 Obey company&rsquo;s policies, when necessary.
 </li>
 <li>
 Follow up claims and complaints and update weekly and monthly basis.
 </li>
 <li>
 Government relation and authorities and update social on daily to management.
 </li>
 <li>
 Being connected through strong social network sites and monitor closely.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Experience &amp; Qualifications:
 
 
 
 
 
 <ul>
 <li>
 A Bachelor's degree or an associate degree.
 </li>
 <li>
 Minimum of 1-3 years&rsquo; and above experience in industry.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Skills:
 
 
 
 
 
 <ul>
 <li>
 Proficient in Microsoft applications (MS Office, MS Word, MS Excel, MS PowerPoint).
 </li>
 <li>
 
 Mandarin Language Skill.
 
 </li>
 <li>
 Know how to drive vehicle flexibility and a talent for negotiation.
 </li>
 <li>
 Fluent in speaking/writing English.
 </li>
 <li>
 Ability to recommend initiative and lead employees.
 </li>
 <li>
 Great attention to detail with resolve to follow through on all tasks.
 </li>
 <li>
 Highly organized and able to multitask.
 </li>
 <li>
 Excellent team-player mindset with ability to skills and delegate jobs effectively.
 </li>
 <li>
 Skilled in conflict resolution with strong customer service focus.
 </li>
 <li>
 Must have commercial and social network.
 </li>
 <li>
 Good operational experience.
 </li>
 <li>
 Have good relations/Network in local industries.
 </li>
 <li>
 Social involvement locally is beneficiary for company.
 </li>
 <li>
 Good command on TOS and SOP/Work flow.
 </li>
 <li>
 Good experience in customer care.
 </li>
 <li>
 Must know the local working culture and good relations in local market.
 </li>
 </ul>
</div>

Commercial Executive

alfanar

<div>
 Job description:
 
 
 Job Purpose
 
 This Position exists to perform project civil Quality Control and Quality assurance activities efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.
 
 Key Accountability Areas
 
 Project Quality Plan &amp; Alfanar Quality Management System
 
 
 1.&nbsp;QMS implementation Project Quality Inspection, Quality related activities and its coordination to Client / consultant and vendors Inspections.
 
 2.&nbsp;Maintain system manuals, international &amp; national standards, client specs, Technical data sheets &amp; handbooks, product-range &amp; component catalogues, copy of ITP and all relevant documents related to inspections.
 
 3.&nbsp;Verify and assure accreditation, certifications, approvals and accolades along with profiles of vendors, external / third party or independent agencies.
 
 4.&nbsp;Maintain quality records such as logbook of the work performed, QA/QC Weekly report, Internal inspection report, Non-Conformance report (NCR).&nbsp;
 
 5.&nbsp;Preparation of quality related documents like ITP, MOS, Checklist PQI, QA/QC weekly report.
 
 6.&nbsp;Implementation of ALFANAR LESSON LEARNT PROGRAME. The impact, it reduces many punch points those must be appeared during handover the project.
 
 7.&nbsp;Ensure and act for Customer Satisfactions
 
 &nbsp;&nbsp;&nbsp;&nbsp;
 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitoring &amp; Inspections
 
 1.&nbsp;Ensures that works are carried out as per PTS, IFC drawing and approved method statement.
 
 2.&nbsp;Ensures that work is correctly prepared prior to any inspection.
 
 3.&nbsp;Conforms that, the works are properly inspected at the required stages as stated in ITP or as required by client.
 
 4.&nbsp;Ensures that all material and equipment to be purchased and incorporated into the permanent installation of project are in compliance with the contract, plan, PTS and standard.
 
 5.&nbsp;Ensures that required test are performed and verify its compliance against requirement.
 
 6.&nbsp;Site installation inspection, material receiving inspection and report to the concerned authority. Control and monitoring inspection and test requirement and data with respect to project PTS
 
 7.&nbsp;Assuring the maintenance and calibration of inspection testing equipment.
 
 8.&nbsp;Carry out inspections and testing as per plan.
 
 9.&nbsp;Preparation of Checklists and RFI&rsquo;S of all work for Consultant approval, &amp; Inspections.
 
 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordination
 
 1.&nbsp;Coordination with Execution Team, Project Management, Client and Consultant to deal QC related matters.
 
 2.&nbsp;Coordinate with independent testing laboratory for material testing, follow up for test reports and submit to consultant.
 
 3.&nbsp;Quality Reporting to TQM Department
 
 
 Site QA/QC Reporting
 
 4.&nbsp;Report quality related matters to Project Manager to taking necessary action and reports to TQM Manager for information.
 
 5.&nbsp;Obtain and verify the quality record and maintain it in a traceable, easy retrievable and safe manner. Also maintaining proper log for the QC documents.
 
 6.&nbsp;Verification of test results, reporting and recommendation to Project Manager for necessary actions
 
 Role Accountability
 
 HR Proficiency:
 
 &bull;Training of sub-ordinates and forming a team to get the work effectively achieved.
 
 &bull;Provide leadership, coaching, and direction to subordinates in all aspects of their work.
 
 &bull;Delegate sub-ordinates in each respective assignment.
 
 &bull;Ensures fair distribution of tasks to maintain morale, motivation of subordinates.
 
 Delivery:
 
 &bull;Perform the planned activities to meet the operational and development targets as per delivery schedules.
 
 &bull;Utilize resources effectively to achieve objectives within efficient cost and time.
 
 &bull;Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
 
 Problem-Solving:
 
 &bull;Resolve any related problems arise and escalate any complex operational issues.
 
 Quality:
 
 &bull;Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.&nbsp;&nbsp;
 
 Business Process Improvement (Effectiveness):
 
 &bull;Coordinate well-defined written systems, policies, procedures, and seeking automations opportunities as much as possible.
 
 Compliance:&nbsp;&nbsp;
 
 &bull;Comply to related policy &amp; procedures and work instructions.
 
 Health &amp; Safety:
 
 &bull;Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
 
 Academic Qualification Bachelor Degree in Civil EngineeringWork Experience 5 to 10 YearsTechnical / Functional Competencies Work under pressurMS OfficeTeamworkTime ManagementWell OrganizedCommunicationCreativityInitiativeRisk AssessmentAnalytical thinkingTroubleshootingDetails OrientedReport writing
 
 
 Profile description:
 
 
 
 Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.
 
 
 &nbsp;
 
 
 The hub of alfanar&rsquo;s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.
 
 
 &nbsp;
 
 
 alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.
 
 
 &nbsp;
 
 
 For more information about alfanar, please visit alfanar.com
 
</div>

ENGINEER, QA / QC CIVIL

Future Pipe Industries

<div>
 
 
 JOB PURPOSE
 
 
 
 We are looking for a driven and experienced General Manager Operations to lead our manufacturing operations in Dammam, Saudi Arabia, ensuring full compliance with FPI standards and local regulations &mdash; with a relentless focus on Health, Safety &amp; Environment, operational excellence, people development, and business performance.
 
 
 While we welcome applicants from diverse backgrounds, Saudi National candidates are preferred for this position.
 
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 
 
 
 
 
 Manufacturing &amp; Operations
 
 
 <ul>
 <li>
 Oversee local procurement, HSE, manufacturing, logistics/warehousing, and QC/QA across all assigned sites.
 </li>
 <li>
 Ensure production activities meet agreed quality, efficiency, and delivery standards.
 </li>
 <li>
 Control site resources &mdash; labor, materials, and equipment &mdash; efficiently to minimize manufacturing costs.
 </li>
 <li>
 Ensure continuous improvement activities are well-defined and actively in place at each site.
 </li>
 <li>
 Maintain reject and scrap levels in alignment with group standards.
 </li>
 </ul>
 
 
 
 
 
 Maintenance
 
 
 <ul>
 <li>
 Ensure preventive and corrective maintenance systems are in place to minimize downtime and optimize machine efficiency and factory output.
 </li>
 </ul>
 
 
 
 
 
 Budgeting &amp; Cost Control
 
 
 <ul>
 <li>
 Ensure budget targets for each site are achieved; define and implement corrective action plans where performance falls short.
 </li>
 <li>
 Develop CapEx plans for each site to meet the strategic needs of the business.
 </li>
 <li>
 Identify and fully implement cost-saving and cost-control initiatives.
 </li>
 <li>
 Ensure P&amp;C policies applicable to Operations are properly implemented, including performance management, succession planning, and people development.
 </li>
 </ul>
 
 
 
 
 
 Quality Control
 
 
 <ul>
 <li>
 Ensure all sold products meet required quality standards.
 </li>
 <li>
 Drive RFT (Right First Time) performance to meet or exceed group standards.
 </li>
 <li>
 Minimize scrap and reject materials; ensure any that occur are properly flagged and disposed of per group policies.
 </li>
 </ul>
 
 
 
 
 
 P&amp;L Responsibility
 
 
 <ul>
 <li>
 Hold full financial responsibility for the assigned unit, including ownership of the Profit &amp; Loss (P&amp;L) statement.
 </li>
 <li>
 Meet revenue targets, optimize Net Profit, manage operational costs, and report to senior management.
 </li>
 <li>
 Attend customer meetings to communicate production schedules, address delays, and manage quality-related concerns.
 </li>
 <li>
 Present mitigation plans, build client confidence through transparency, and manage expectations effectively.
 </li>
 <li>
 Collaborate closely with Sales, Planning, and Production teams to align operational capabilities with market demands.
 </li>
 <li>
 Ensure cross-functional alignment across Operations, Sales, Supply Chain, HSE, P&amp;C, Finance, Business Development, Planning, Scheduling, and Projects.
 </li>
 </ul>
 
 
 
 
 
 Health, Safety &amp; Environment
 
 
 <ul>
 <li>
 Build a strong safety culture by ensuring all staff comply with HSE policies and procedures.
 </li>
 <li>
 Drive 5S housekeeping and HSE performance across all sites under your control.
 </li>
 <li>
 Comply with all safety, quality, and environmental control procedures and instructions.
 </li>
 <li>
 Promptly report and investigate unsafe acts, incidents, or safety violations; ensure corrective actions are identified and implemented.
 </li>
 </ul>
 
 
 
 
 
 Span of Communication
 
 
 
 
 Internal:
 
 Plant Managers, Production Managers, CTO, Sales, AVE, Bids &amp; Proposals, Finance, People &amp; Culture, Legal.
 
 
 
 External:
 
 Clients, End Users, Contractors, Consultants, Works Council, Labor Unions, Banks.
 
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain, Engineering, or equivalent.
 </li>
 <li>
 Minimum 5 years of proven track record managing a large manufacturing site.
 </li>
 <li>
 Six Sigma experience (Green Belt or above preferred).
 </li>
 <li>
 Fluent in English &mdash; spoken and written.
 </li>
 </ul>
 
 
 
 
 
 Preferred Experience
 
 
 <ul>
 <li>
 10+ years of total experience in supply chain management and operations roles; chemical industry background preferred.
 </li>
 <li>
 Experience working in a global matrix organization with multiple reporting lines.
 </li>
 </ul>
 
 
 
 
 
 Job-Specific Skills
 
 
 <ul>
 <li>
 Strong ability to write and/or review financial statements.
 </li>
 <li>
 Process-driven with strong analytical skills.
 </li>
 <li>
 Deep commitment to safety and HSE compliance.
 </li>
 <li>
 Strong background in decision support and business intelligence.
 </li>
 <li>
 Proficient in relevant systems and technical tools.
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Leadership development and people empowerment.
 </li>
 <li>
 Strategic alignment and execution.
 </li>
 <li>
 Building and developing high-performance teams.
 </li>
 <li>
 Implementing change management strategies.
 </li>
 <li>
 Strategic decision-making in complex, multi-site environments.
 </li>
 <li>
 Advanced AI knowledge
 </li>
 </ul>
 
 
</div>

General Manager - Operations

Lucy Group Ltd

<div>
 ﻿ J o b P u r p o s e:
 
 
 A Plant Maintenance Technician is responsible for ensuring the efficient operation of machinery and equipment within a plant. This role involves performing regular maintenance, troubleshooting equipment malfunctions, and repairing components to minimize downtime and ensure a safe working environment.
 
 
 K e y R e s p o n s i b i l i t i e s:
 
 
 Preventive Maintenance: Perform routine maintenance on plant equipment to prevent unexpected breakdowns.
 
 
 Troubleshooting and Repairs: Diagnose and repair mechanical, electrical, and pneumatic systems.
 
 
 Equipment Operation: Ensure the proper operation of machinery and mechanical equipment by completing preventive maintenance requirements.
 
 
 Safety Compliance: Adhere to all safety standards and regulations, including LIMS guidelines,
 
 
 Documentation: Maintain accurate records of maintenance activities and equipment performance,
 
 
 K e y A c c o u n t a b i l i t i e s
 
 
 Machinery, Equipment &amp; Utilities Repairs and Maintenance
 
 
 TRUMPF Laser / Punching / Bending Machine Maintenance CNC maintenance.
 
 
 PLC Based systems, VFDS/ C02 / Stud welding Machines.
 
 
 Powder Paint Plant, Shot Blast machine maintenance
 
 
 Utility Maintenance &mdash; Compressor, Electric Stackers, and Highspeed shutters.
 
 
 Working With Maintenance Team to perform all departmental related activities on day-to-day basis
 
 
 Projects &mdash; Continuous improvements, Modifications
 
 
 Machinery and Equipment Service and Maintenance
 
 
 Attending Breakdown calls and periodic Maintenance
 
 
 Doing Routine Maintenance as scheduled
 
 
 Maintenance activity job report generation
 
 
 Service records keeping
 
 
 Team work in Cost control and continuous improvement activity and implementation
 
 
 H&amp;S and Environmental related work implementation
 
 
 Working independently and with Maintenance Team members
 
 
 Making Effective communication about plant related issues to the Engineers
 
 
 Coordinating with all departments to carry out day to day shop floor activity
 
 
 Meeting the departmental KPl's
 
 
 Maintaining the system in good condition by following the schedules
 
 
 Effective preventive maintenance to avoid downtime without compromising HSE requirements.
 
 
 
 Performance Indicators
 
 
 
 Machine up time team KPI &mdash; 98% and above
 
 
 Zero accidents at work place
 
 
 All departmental KPl's
 
 
 J o b C o n t e x t
 
 
 
 The Position Is Responsible To
 
 
 
 All the above mentioned under KEY RESPONSIBILITIES
 
 
 Should contribute for the growth of the company in totality and the role is based in Lucy KSA
 
 
 To undertake any other duties and responsibilities as required / instructed by line manager.
 
 
 Health &amp; Safety &mdash; adherence to all Company Health &amp; Safety Policies, Procedures and Safe Working Practices
 
 
 Q u a l i f i c a t i o n s, E x p e r i e n c e&amp; S k i l l s
 
 
 M i n i m u m Q u a l i f i c a t i o n:
 
 
 Diploma Electrical &amp; Electronics with good working knowledge in sheet metal fabrication machinery,
 
 
 M i n i m u m E x p e r i e n c e:
 
 
 5-7 years' experience in maintenance department. Preferably in sheet metal manufacturing industry.
 
 
 Good exposure to industrial maintenance in Gulf region
 
 
 J o b- S p e c i f i c S k i l l s:
 
 
 
 As Mentioned In The Job Purpose And Key Accountabilities
 
 
 
 B e h a v i o u r a l C o m p e t e n c i e s:
 
 
 Teamwork and communication. Self-motivating. Active coordination with the team, TL &amp; superiors.
</div>

CNC Maintenance Technician

Worldpanel

<div>
 
 
 Location: Dammam, Saudi Arabia
 
 
 
 At Worldpanel by Numerator, we believe tomorrow&rsquo;s success starts with today&rsquo;s market intelligence. We empower the world&rsquo;s leading brands and retailers with unmatched insights into consumer behaviour and the influencers that drive it.
 
 
 
 
 
 
 Numerator
 
 , a data and tech company serving the North American market research space, has combined with
 
 Worldpanel
 
 , to create a new global consumer data company. This new company forms a powerhouse of technology enabled consumer insights from nearly five billion consumers worldwide, driving innovation and strategic solutions for thousands of customers.
 
 
 
 
 
 Join us in this groundbreaking venture and be part of a team that shapes the future of market research.
 
 
 
 
 
 
 Role's Mission
 
 
 
 We are seeking a proactive and diligent Project Manager to lead and manage end-to-end panel-based research projects. This rolinvolves coordinating fieldwork execution, managing recruitment efforts, coordinating with internal groups and outside suppliers, and ensuring high-quality data collection and Panelist engagement. The ide al candidate will have strong project management skills, experience in panel or market research operations, and a collaborative mindset to drive the successful execution of studies on time and within budget.
 
 
 
 
 
 
 Reasonable Adjustments
 
 
 
 Worldpanel by Numerator is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Project Planning &amp; Partner Engagement
 
 
 <ul>
 <li>
 Identify potential fieldwork or recruitment partners and negotiate costs and pricing for projects.
 </li>
 <li>
 Source and prioritize resources internally and externally to complete fieldwork efficiently.
 </li>
 <li>
 Engage and manage external agencies for recruitment and data collection as needed.
 </li>
 <li>
 Schedule kick-off and ongoing project meetings to align teams on timelines, roles, and study specifications.
 </li>
 </ul>
 
 
 Fieldwork Management &amp; Quality Control
 
 
 <ul>
 <li>
 Supervise the execution of fieldwork and be responsible for the timely distribution of incentives to Panelists.
 </li>
 <li>
 Monitor field progress, track data quality, and ensure that quota requirements are met.
 </li>
 <li>
 Conduct quality control checks and perform accompanied panel visits when necessary.
 </li>
 <li>
 Ensure that all aspects of the project run according to agreed timelines, specifications, and budgets.
 </li>
 </ul>
 
 
 Team &amp; Stakeholder Coordination
 
 
 <ul>
 <li>
 Effectively manage a supporting team of Panel Management Executives
 </li>
 <li>
 Maintain regular engagement with the support team and external interviewers to ensure operational efficiency.
 </li>
 <li>
 Communicate key updates, project status, and risks to internal stakeholders and senior management.
 </li>
 <li>
 Address and resolve queries from client service and internal teams in a professional and timely manner.
 </li>
 </ul>
 
 
 Reporting &amp; Documentation
 
 
 <ul>
 <li>
 Prepare status reports and dashboards tracking field progress, Panelist collaboration, and project sustainability.
 </li>
 <li>
 Ensure all project documentation, timelines, and communications are up to date and shared with relevant stakeholders.
 </li>
 <li>
 Collect feedback from stakeholders and implement process improvements where possible.
 </li>
 </ul>
 
 
 Support &amp; Development
 
 
 <ul>
 <li>
 Attend and contribute to internal training sessions focused on project execution and market research best practices.
 </li>
 <li>
 Support senior managers and cross-functional teams with project-related needs or initiatives.
 </li>
 <li>
 Take ownership of delegated tasks and follow through with high levels of accountability.
 </li>
 <li>
 Contribute ideas and initiatives to improve business outcomes and team performance.
 </li>
 </ul>
 
 
 
 
 
 Key Capabilities
 
 
 
 
 Your background will ideally look like this&hellip;
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent
 </li>
 <li>
 3+ years of experience in project management, market research, or panel operations.
 </li>
 <li>
 Strong organizational skills with the ability to multitask and manage complex projects.
 </li>
 <li>
 Excellent communication and social skills to work with diverse teams and external vendors.
 </li>
 <li>
 Analytical mentality with attention to detail and a focus on delivering high-quality results.
 </li>
 <li>
 Proficient in Microsoft Office tools (Excel, PowerPoint, Word); research or panel management software knowledge is an advantage.
 </li>
 <li>
 Ability to work independently, make data-driven decisions, and thrive in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Remote work arrangement, complemented by occasional on‑site/field visits to households
 </li>
 <li>
 A dynamic and collaborative work environment
 </li>
 <li>
 Opportunities to work on impactful, multi-market research projects
 </li>
 <li>
 Ongoing learning and development support
 </li>
 <li>
 A chance to be part of a growing and innovative research operations team
 </li>
 </ul>
 
 
</div>

Panel Team Leader

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