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Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 As a Store Manager for Lacoste in Villaggio Mall, you will be responsible for driving the store business. You will work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and store processes. Your responsibilities will include the following:
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.
 </li>
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 Define, execute and monitor the store action plan to achieve sales targets and KPIs.
 </li>
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 Manage the customer database to build strong relationship with customers and create future potential selling opportunities.
 </li>
 <li>
 Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
 </li>
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 Leverage all type of point of sales online and offline.
 </li>
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 Provide a clear vision to the team about the business and store&rsquo;s vision and key directions.
 </li>
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 Identify, recruit, develop and retain strong talents.
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
 </li>
 <li>
 Act as a coach for the team members and promote growth mindset by leveraging the Group&rsquo;s available learning tools and platforms an constantly monitor the team&rsquo;s development plans and professional growth.
 </li>
 <li>
 Ensure performance improvement plans are discussed and documented in a transparent manner.
 </li>
 <li>
 Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand&rsquo;s ecommerce business including different activities, offerings, activations, etc.
 </li>
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 Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.
 </li>
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 Ensure all sales and operational policies and procedures are followed and maintained in the store.
 </li>
 <li>
 Ensure e-commerce orders are prepared and processed within the set SLAs in terms of me and quality and no fulfillment action is pending in the store.
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
 </li>
 <li>
 Ensure all operating standards are followed from stock replenishment to organizing displays as per the brand&rsquo;s VM guidelines.
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
 </li>
 <li>
 Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 You have a proven experience in store or retail management (luxury or premium retail is a plus).
 </li>
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 You are self-motivated and have the ability to drive results and people development.
 </li>
 <li>
 Your possess strong leadership skills.
 </li>
 <li>
 You possess a commercial acumen with a customer-first mindset.
 </li>
 <li>
 You have a solid understanding of reading and acting on store data/metrics.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Store Manager - Lacoste, Villagio Mall

Hundred Coffee

Requirements:<ul><li>Proven experience as a Branch Manager or similar leadership role in F&amp;B or hospitality</li><li>Strong knowledge of specialty coffee and restaurant operations</li><li>Excellent leadership, communication, and organizational skills</li><li>Ability to manage budgets, analyze performance metrics, and drive results</li><li>Customer-focused mindset with a passion for quality and service</li><li>Flexibility to work shifts, weekends, and holidays as needed</li><li>Fluency in English; additional languages are a plus</li><li>MUST HAVE AN EXPERIENCE IN POS &amp; ERP</li></ul>Key Responsibilities:<ul><li>Oversee all aspects of branch operations including staff management, customer service, inventory, and sales</li><li>Lead, train, and motivate a team to deliver top-tier hospitality and product quality</li><li>Ensure smooth daily operations and resolve any issues promptly</li><li>Monitor financial performance and implement strategies to meet sales and cost targets</li><li>Maintain high standards of cleanliness, safety, and compliance with health regulations</li><li>Collaborate with marketing and head office teams to execute promotions and initiatives</li><li>Manage supplier relationships and ensure timely stock replenishment</li><li>Foster a positive and productive work environment</li></ul>Job Types: Full-time, PermanentPay: QAR3,500.00 - QAR4,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Supervisory / Managerial: 3 years (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Store Manager for Specialty Coffee Shop & Restaurant

Sephora

<div>Job ID: 197205 
Location Name: [[filter8]] 
Address: [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA) 
Job Type: Full Time 
Position Type (Regular/Temporary): Regular 
Job Function: [[filter14]] 
Is This Position Eligible for Remote? : [[req_remoteeligible]] 
MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets. 
Responsibilities
Client Experience<ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul> 
Sales
<ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul> 
Business<ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul> 
People<ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul> 
Know How<ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul> 
Relationships 
Internal Relationships<ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul> 
External Relationships<ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul> 
Job Holder Profile<div> 
</div>Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul> 
Languages<ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul> 
Competencies<ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul>
.</div>

Store Director

Metromet Contracting WLL

Responsible for overseeing the day-to-day operations of a warehouse or distribution center. The role will involve managing the storage, inventory, and distribution of assets to various branch offices based on the requests.The scope of work shall not be limited to the below:<ul><li>Inventory Management</li><li>Staff Management</li><li>Receiving and Shipping Goods</li><li>Warehouse Organization and Layout</li><li>Safety and Compliance</li><li>Technology and Systems Management</li><li>Customer Service</li><li>Budgeting and Cost Control</li><li>Reporting and Communication</li></ul>Candidates immediately available in Qatar and having a QID with NOC for visa transfer to apply.?Job Types: Full-time, Permanent, Contract Contract length: 12 monthsPay: QAR6,000.00 - QAR10,000.00 per monthApplication Question(s):<ul><li>Are you an immediate candidate available in Qatar having a QID with NOC?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Warehouse Management/Store Manager: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Application Deadline: 24/08/2025 Expected Start Date: 15/09/2025

Warehouse Manager

Candidzone

Shop Manager (Ice Cream &amp; Fruits &amp; Vegetables Shop)Key Responsibilities:<ul><li>Supervise the daily operations of both shops to ensure efficiency and high service standards.</li><li>Handles staff management, sales targets, budgeting, inventory, and strategic decisions.</li><li>Manage a team of 7 staff members across both locations, including scheduling, attendance, and task allocation.</li><li>Monitor inventory levels and ensure timely replenishment of perishable items.</li><li>Maintain hygiene, cleanliness, and proper storage standards for food safety and quality.</li><li>Coordinate staff shifts and manpower for daily operations and special events.</li><li>Handle customer inquiries, feedback, and complaints professionally.</li><li>Ensure pricing, product displays, and promotional materials are up to date.</li><li>Train and guide staff in customer service, hygiene, and shop procedures.</li><li>Track sales, prepare daily reports, and submit operational updates to management.</li></ul>Requirements:<ul><li>Will handle two shops with 7 team member</li><li>Supervise the staff and store for day to day operation</li><li>Coordinate and schedule the staff for events.</li><li>Minimum 2-3 years with perishable shop experience.</li></ul>Apply now :- Email id c.caren@candidzone.netWhatsapp Caren +97430662111Job Types: Full-time, Permanent

Hiring Now:- Shop Manager (Ice Cream & Fruits & Vegetables Shop)

Margin Plus Management

Job Title: ManagerLocation: OOP Icecreamary &ndash; QatarEmployment Type: Full-timeJob Summary:We are seeking a motivated, customer-focused Ice Cream Shop Manager to oversee daily operations and lead a team in delivering excellent service. The ideal candidate will have a passion for hospitality, strong leadership skills, and experience in food service or retail management.Key Responsibilities:Oversee daily store operations, including opening and closing procedures.Ensure cleanliness, organization, and safety standards are maintained.Manage inventory and place orders to ensure product availability.Recruit, train, schedule, and supervise staff.Foster a positive team environment with clear expectations and ongoing feedback.Monitor employee performance and enforce company policies.Deliver exceptional customer experiences.Resolve customer complaints professionally and promptly.Ensure staff provide friendly and efficient service.Monitor daily sales and work to achieve revenue targets.Suggest promotions or events to attract customers.Keep displays and product offerings appealing and up-to-date.Maintain accurate records of sales, inventory, and staff hours.Prepare weekly reports for upper management or owners.Ensure compliance with health and safety regulations.Qualifications &amp; Skills :High school diploma or equivalent (Associate&rsquo;s or Bachelor&rsquo;s degree is a plus)2+ years of experience in food service, hospitality, or retail managementStrong leadership and organizational skillsExcellent communication and customer service skillsAbility to work flexible hours, including evenings, weekends, and holidaysBasic computer skills (POS systems, inventory software, email)Passion for ice cream and customer happinessHands-on, &ldquo;lead by example&rdquo; work ethicAbility to thrive in a fast-paced, fun environmentJob Type: Full-time

Manager for Ice Cream Shop

Rizan Jewellery Qatar

Job descriptionWe are seeking a motivated and ambitious Store front Sales Executive (F) experienced in Gold Jewellery industry to join our Retail Jewellery division located in Qatar.Job Requirements:<ul><li>Experience in the Jewellery industry.</li><li>Excellent communication and interpersonal skills.</li><li>Self-motivated, target-driven, and able to work independently and as part of a team.</li><li>Knowledge of jewellery products, trends, and market dynamics.</li><li>Ability to quickly learn about our jewellery products and convey their features to clients.</li><li>A passion for sales and building strong client relationships.</li><li>Any degree or equivalent qualification.</li></ul>Key Responsibilities:Customer Assistance:<ul><li>Greet and welcome customers as they enter the store.</li><li>Listen to customers' needs and provide personalized product recommendations.</li><li>Handle customer complaints or concerns professionally and resolve them to their satisfaction.</li></ul>Product Knowledge:<ul><li>Acquire a deep understanding of the products available in the store.</li><li>Stay updated on stocks and pricing.</li></ul>Sales and Promotion:<ul><li>Actively engaged in selling products to meet or exceed sales targets.</li><li>Promote ongoing store promotions, discounts, and special offers.</li></ul>Customer Engagement:<ul><li>Build and maintain strong customer relationships.</li><li>Collect customer feedback and suggestions for improvement.</li></ul>Compliance and Policies:<ul><li>Adhere to company policies.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Qatar: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>sales: 1 year (Required)</li></ul>Location:<ul><li>Qatar (Required)</li></ul>Job Type: Full-timePay: QAR2,000.00 - QAR3,500.00 per monthExperience:<ul><li>Retail or jewellery: 1 year (Preferred)</li></ul>

Retail Jewellery Store Front admin cum Sales Executive

Explore 724+ Store manager in Doha this September. Find roles across top companies and apply now to boost your career.