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store manager

Al Siddiqi Holding

We are looking for an experienced Store Manager to lead one of our sports brand store. The ideal candidate must have strong retail management experience, excellent leadership skills, and be fluent in Arabic in order to communicate effectively with customers and the team.Key Responsibilities<ul><li>Oversee daily store operations, ensuring smooth and efficient performance.</li><li>Lead, motivate, and manage the sales team to achieve sales targets and deliver excellent customer service.</li><li>Monitor KPIs (sales, conversion, UPT, ATV) and implement action plans to maximize performance.</li><li>Ensure proper implementation of visual merchandising and brand guidelines.</li><li>Manage inventory control, stock replenishment, and loss prevention.</li><li>Train, coach, and develop team members to build strong retail talent.</li><li>Handle customer complaints professionally and ensure high levels of customer satisfaction.</li><li>Prepare reports and communicate regularly with head office management.</li></ul>Requirements<ul><li>Minimum 3&ndash;5 years of retail management experience, preferably in sports brand</li><li>Fluency in Arabic (spoken and written) is mandatory.</li><li>Strong leadership and people management skills.</li><li>Proven track record of achieving sales targets and driving store performance.</li><li>Good understanding of retail KPIs and operational excellence.</li><li>Excellent communication and organizational skills.</li><li>Passion for fashion, styling, and customer engagement.</li><li>Flexibility to work retail hours, weekends, and holidays.</li></ul>Job Type: Full-timePay: From QAR7,000.00 per monthExperience:<ul><li>management : 1 year (Required)</li></ul>

Store Manager for a sports brand (Arabic speaking)

SEPHORA

<div>
 At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
 
 
 Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
 
 
 With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
 
 
 
 You will excel and enjoy this position if you are ready to actively handle the following missions :
 
 
 
 
 Client Experience
 
 
 
 <ul>
 <li>
 Embody Sephora Attitude and set an example in front of the team.
 </li>
 <li>
 Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
 </li>
 <li>
 Provide extensive coaching and training to assist the team in meeting all operational KPI&rsquo;s.
 </li>
 <li>
 Take over floor leadership segments and ensure the floor is always managed and covered.
 </li>
 <li>
 Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.
 </li>
 <li>
 Inspire the team to use digital tools to deliver a customized service.
 </li>
 <li>
 Maintain and enforcing quality customer service and resolving customer service complaints.
 </li>
 <li>
 Ensure stock levels and merchandising are accurate and consistent to avoid an OOS situation for the customer.
 
 
 </li>
 </ul>
 
 Sales
 
 
 
 <ul>
 <li>
 Inspire the team in achieving operational KPI&rsquo;s and educate them on how operational KPIs will contribute towards commercial KPIs - create improvement plans to drive them.
 </li>
 <li>
 Reinforce sales policies and techniques established at the Sephora University with all team members.
 </li>
 <li>
 Ensure adequate stock to drive the sales target among selective, exclusive and Sephora Collection.
 </li>
 <li>
 Ensure adequate beauty tools to achieve the desired market share for services.
 </li>
 <li>
 Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
 </li>
 <li>
 Create disruptive internal competitions to motivate the team and boost the achievements.
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 <ul>
 <li>
 Apply the policies and procedures referring to products, testers, prices, merchandising, other partners (shareholders, helpers, security), etc. according to Sephora standards.
 </li>
 <li>
 Contribute to the shop&rsquo;s projection of an excellent image through cleanliness and product restocking.
 </li>
 <li>
 Together with Customer Experience Manager and Store Director, encourage the
 
 
 </li>
 </ul>
 team to apply and follow established policies and procedures regarding store operations.
 
 
 <ul>
 <li>
 Elevate Cash Leaders to implement Sephora Attitude while making sure that operational tasks are aligned such as SBP, Mobile POS, Gift Wrapping, and engraving. Ensuring the BTG area is always kept well and merchandised as per Sephora standards.
 </li>
 <li>
 Implementing all the tools at POS.
 </li>
 <li>
 Adhere to Return items policy in accordance with audit procedure.
 </li>
 <li>
 PLVs and supply for the cash counter must be maintained weekly.
 </li>
 <li>
 Coordinate the excess stock to Supply Chain team.
 </li>
 <li>
 Cash operations should be executed as per Sephorapedia, while making sure that closing/opening procedures are in place and that discrepancies are reported.
 </li>
 <li>
 Ensure that cameras, cash detector, security tag, and sensormatic machines are working in all areas.
 </li>
 <li>
 Comply with company audit procedure.
 </li>
 <li>
 Shop floor, storage room, and shared drive all must be maintained as per Sephorapedia and BOM guidelines.
 </li>
 <li>
 Control and achieve stock variance tolerance.
 </li>
 <li>
 Daily/weekly/monthly/ and animation/maintenance checklists are maintained.
 </li>
 <li>
 Oversee Supplier invoices documentation.
 </li>
 <li>
 Inventory control reports maintenance on a weekly/monthly basis.
 </li>
 <li>
 All legal documentations must be available in store for random checks.
 </li>
 <li>
 Organizing all the physical documents related to cash audit counting 6 months.
 </li>
 <li>
 Coordinate with Category Managers and Supply Chain team to ensure stock levels are controlled.
 </li>
 <li>
 Inventory and stock management procedures must be maintained accurately.
 </li>
 <li>
 Manage a defined process in the storeroom for all returns/credits/transfers in accordance with Sephorapedia and audit guidelines.
 </li>
 <li>
 Maintain the storeroom and the allocation of space for stock as per the BOM.
 </li>
 <li>
 Liaise with Supply Chain to follow up on stock and deadlines whenever required.
 </li>
 <li>
 Maintain weekly report on negative stock counts.
 </li>
 <li>
 Ensure that core operations on SIM are organized as per business requirements and supplier invoices.
 
 
 </li>
 </ul>
 
 People
 
 
 
 <ul>
 <li>
 Inspire the team on business strategy, vision and relevant information through animate briefings, coaching and training.
 </li>
 <li>
 Increase the team confidence and motivation by praise and feedback for their performance. appreciate, recognize and celebrate each success.
 </li>
 <li>
 Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Store Director.
 </li>
 <li>
 Ensure the team is attending training and follow-up is done after the training is attended.
 </li>
 <li>
 Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.
 </li>
 <li>
 Ensure an addictive beauty experience through performing monthly assessments.
 </li>
 <li>
 Facilitate team monthly meetings to analyze and discuss their performance.
 </li>
 <li>
 Be responsible for the PCR and PIP process of the entire assigned team.
 </li>
 <li>
 Oversee the annual leave of the team and liaise with the Store Director for final validation according to business needs.
 </li>
 <li>
 Train existing and new team members on emergency situations (evacuation/safety).
 
 
 </li>
 </ul>
 
 Business
 
 
 
 <ul>
 <li>
 Provide support to the Store Director with knowledge of the market conditions, competition, client need, etc.
 </li>
 <li>
 Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.
 </li>
 <li>
 Put in place action plans to boost business and maximize product performance, leveraging stock management knowledge.
 </li>
 <li>
 Ensure Security, Cleaning team, and Contractors are aligned with Sephora guidelines.
 </li>
 <li>
 Maintain a safe working environment for clients and team members.
 </li>
 <li>
 Identify and analyze Key Performance Indicators such as Conversion rate, Average Basket, Market Share, etc. and propose action plans accordingly.
 </li>
 <li>
 Contribute to all relevant business reports.
 </li>
 <li>
 Network with other stores and head office departments and take on area responsibilities.
 
 
 </li>
 </ul>
 
 Store Operations
 
 
 
 <ul>
 <li>
 Ensure the maintenance of store, common areas and stock is as per Sephora requirement.
 </li>
 <li>
 Ensure that the store is checked regularly and if any maintenance needed, reaction is prompt and effective.
 </li>
 <li>
 All window installations, podiums, pop ups and animation permits must be requested and installed on time, while meeting the requirements set.
 </li>
 <li>
 Beauty Hub screens and visuals must be updated as per Marketing team requirements.
 </li>
 <li>
 Maintain a good relationship with all external contractor and counterparts.
 </li>
 <li>
 Organizing the back office as per new &ldquo;BOM&rdquo; guidelines.
 
 
 </li>
 </ul>
 
 Relationships
 
 
 
 
 Internal Relationships:
 
 Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.
 
 
 
 External Relationships:
 
 Suppliers, Brand promoters/managers/trainers, Security, Cleaning team and Contractors.
 
 
 
 
 Do not hesitate to apply if you have&hellip; or if you are &hellip;
 
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in team and people management.
 </li>
 <li>
 Minimum 5 to 6 years&rsquo; experience in operations.
 </li>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 Intermediate product knowledge.
 </li>
 <li>
 Advanced knowledge in health and safety procedures.
 </li>
 <li>
 Advanced knowledge in operations.
 </li>
 <li>
 Programming knowledge and Oracle BI &amp; SIM knowledge is a plus.
 </li>
 <li>
 English &ndash; Advanced level, Arabic is a plus.
 </li>
 <li>
 Proficient in MS office.
 </li>
 <li>
 Knowledge of cash management principles and/or procedures.
 </li>
 <li>
 Problem solving and decision-making abilities.
 </li>
 <li>
 Ability to develop and manage teams and people.
 </li>
 <li>
 Organized, structured and process oriented.
 
 
 </li>
 </ul>
 
 Here, You Will Find
 
 
 
 <ul>
 <li>
 Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
 </li>
 <li>
 Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead
 </li>
 <li>
 Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
 </li>
 </ul>
</div>

Store Operations Manager

Sephora

<div>Job ID: 197205 
Location Name: [[filter8]] 
Address: [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA) 
Job Type: Full Time 
Position Type (Regular/Temporary): Regular 
Job Function: [[filter14]] 
Is This Position Eligible for Remote? : [[req_remoteeligible]] 
MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets. 
Responsibilities
Client Experience<ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul> 
Sales
<ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul> 
Business<ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul> 
People<ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul> 
Know How<ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul> 
Relationships 
Internal Relationships<ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul> 
External Relationships<ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul> 
Job Holder Profile<div> 
</div>Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul> 
Languages<ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul> 
Competencies<ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul>
.</div>

Store Director

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
When you think of food delivery in the MENA region, we&rsquo;d be pretty surprised if talabat didn&rsquo;t pop into your mind first! Since delivering our first order in Kuwait in 2004, we&rsquo;ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
As Talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart
We&rsquo;re looking for a Assistant Store Supervisor to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<ul><li>
Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders</li><li>
Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)</li><li>
Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment</li><li>
Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule</li><li>
Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP</li><li>
Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP</li><li>
Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.</li></ul> 
Qualifications<ul><li> 
You have at least 3-5 years of experience in supermarket or restaurant</li><li>
You are someone energized by the unknown and look forward to learning each day on the job.</li><li>
Good communication skills, and always like to be hands-on with several tools.</li><li>
Additionally, you have robust interpersonal and intercultural skills.</li><li>
Language skills: Fluent English and Arabic would be highly advantageous.</li><li>
Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages</li><li>
Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift</li><li>
Discussing with the Store supervisor all issues/problems and propose solutions</li></ul></div>

Assistant Store Supervisor

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
<ul><li>
Responsible for the operations of the store end to -end operation: Staffing &amp; scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standards</li><li>
Coordinating and supervising store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)</li><li>
Ensure efficient utilization of pickers with multi tasking role in order to optimize UTRs</li><li>
Ordering / Store replenishment: Ensure proper stock in stores (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment</li><li>
Inventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory</li><li>
Inbound receiving: Accurate receiving of orders as per policies &amp; SOP</li><li>
Outbound: Efficient and accurate picking and packing of customer orders, as per SOP</li><li>
Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits.</li><li>
To supervise assigned store, ensure profitability, provide good service and ensure development of employees</li><li>
Managing store personnel ensuring effective use of resources and meeting service level standards</li><li>
Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operations</li><li>
Ensuring implementation of actions pertinent to store-related shrinkages</li><li>
Ensuring that equipment, infrastructure, etc. in stores are used properly and, at all times, maintained in good condition</li><li>
Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally</li><li>
Discussing with the Ops manager stores' issues/problems and propose solutions</li><li>
Supervise all the maintenance internal activities and / third party suppliers.</li>
Ensuring appropriate and safe use of material handling equipment 
<li>
</li></ul> 
 
Qualifications<ul><li> 
You have at least 5-7 years of experience in supermarket or restaurant</li><li>
You are someone energized by the unknown and look forward to learning each day on the job.</li><li>
Good communication skills, and always like to be hands-on with several tools.</li><li>
Additionally, you have robust interpersonal and intercultural skills.</li><li>
Language skills: Fluent English and Arabic would be highly advantageous.</li></ul></div>

Store Supervisor

Shorocci trading

JOB DESCRIPTIONJob Title: Sales Executive &ndash; Retail Clothing &amp; ApparelCompany Name: Shorocci TradingLocation: Tawar Mall, QatarJob Summary:The Sales Executive is responsible for managing the retail shop operations on a daily basis, ensuring excellent customer service, achieving sales targets, and maintaining a clean, organized, and well-presented store. The role requires handling all aspects of shop operations, including sales, cash handling, POS operation, stock monitoring, cleaning, and garment care.Key Responsibilities:<ul><li>Manage daily retail shop operations independently</li><li>Welcome customers and provide professional customer service</li><li>Perform all sales activities, including product promotion and upselling</li><li>Operate the POS system, including billing, refunds, and daily sales reports</li><li>Handle cash transactions, count cash accurately, and balance daily cash</li><li>Deal professionally with ATM/card payment machines</li><li>Monitor, control, and update stock inventory regularly</li><li>Receive new stock and ensure proper checking and storage</li><li>Fold, iron, and arrange clothing items to maintain store presentation</li><li>Arrange merchandise displays according to company standards</li><li>Maintain full cleanliness of the shop, including floors, shelves, fitting rooms, and displays</li><li>Prevent stock loss and report any discrepancies immediately</li><li>Follow company policies, procedures, and retail guidelines</li><li>Perform any additional duties assigned by management</li></ul>Working Hours:<ul><li>Saturday to Friday : 10:00 AM &ndash; 10:00 PM .</li></ul>Friday: 2:00 PM &ndash; 11:00 PMRamadan Time:Week days from 10:00 AM - 3:00 PMthen from 7:00 PM -12:00 AMFriday: from 1:00 PM - 12:00 AM<ul><li>No day off</li></ul>Job Requirements &amp; Qualifications:<ul><li>Previous experience in retail clothing and apparel sales is preferred</li><li>Strong knowledge of cash handling and cash counting</li><li>Experience dealing with ATM/card payment systems</li><li>POS system knowledge is mandatory</li><li>English speaking: Required</li><li>Arabic language: Advanced level</li><li>Ability to work long hours and manage the shop independently</li><li>Physically fit to perform cleaning, ironing, folding, and stock handling</li><li>Honest, reliable, well-organized, and customer-oriented</li></ul>Reporting To:Company ManagementJob Type: Full-timePay: QAR4,500.00 - QAR5,000.00 per month

Sales Executive – Retail Clothing & Apparel

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Sales Associate will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelines.
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience Preferred, Fresh grads can apply
 </li>
 <li>
 Excellent Communication &amp; Customer Service Skills
 </li>
 <li>
 Fluent English
 </li>
 </ul>
 
 
</div>

Sales Associate

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