customer success specialist Jobs in Lahore

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system support specialist

PremierBPO

<div></div><div><div><div><div><div><div><p>We are seeking an IT Support Specialist with solid technological base and excellent communication skills. This role is responsible for providing technical support, troubleshooting, and maintenance of hardware, software, networks, and cloud systems. The IT Support Specialist will ensure seamless IT operations, manage helpdesk tickets, and support users across the organization.</p>
</div><div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2></div><div><ul>
<li>Respond to and resolve IT helpdesk tickets related to hardware, software, and network issues.</li>
<li>Provide technical assistance and support for Microsoft 365 (Office 365) applications and user accounts.</li>
<li>Troubleshoot VPN access, and remote desktop issues.</li>
<li>Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment.</li>
<li>Assist in maintaining and monitoring cloud environments such as AWS or Azure.</li>
<li>Ensure system security through access controls, backups, and regular software updates.</li>
<li>Collaborate with vendors and other IT team members for advanced troubleshooting or procurement needs.</li>
<li>Document technical issues, resolutions, and standard operating procedures.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><div><ul>
<li>Bachelor's degree in computer science.</li>
<li>2+ years of experience in IT support, helpdesk, or technical support role.</li>
<li>Hands-on experience with Microsoft 365, Active Directory, and Windows operating systems.</li>
<li>Knowledge of cloud services such as AWS or Azure and VPN configuration.</li>
<li>Understanding of network protocols, routers, switches, and firewalls (basic level).</li>
<li>Strong problem-solving and communication skills.</li>
<li>Handson with ticketing systems (e.g., Zendesk, ManageEngine ITMS).</li>
<li>Any relevant Vendor Certification will be a plus.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Certifications</b></h2></div><div><p>
Relevant Certifications like below will be a plus:</p>
<ul>
<li>Microsoft 365 Certified: Fundamentals (MS-900, AZ-900)</li>
<li>Microsoft Certified: Azure Administrator Associate (AZ-104)</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Soft Skills</b></h2></div><div><ul>
<li>Good English communication skills.</li>
<li>Ability to work as a team player.</li>
<li>Continuous learner with a growth mindset.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Location &amp; Reporting</b></h2></div><div><ul>
<li>Location: Pakistan (On-Site)</li>
<li>Reports To: IT Manager</li>
</ul></div><div><h2 class="jobSectionHeader"><b>What We Offer</b></h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job training</li>
<li>Medical Coverage (IPD)</li>
<li>Life Insurance</li>
<li>Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
</div><div><p><b>Location: </b>NASTP, Lahore</p></div></div></div></div></div></div><div></div>

IT Support Specialist

Premier NX

<div>
 Position Summary:
 <br/>
 <br/>
 We are seeking an IT Support Specialist with solid technological base and excellent communication skills. This role is responsible for providing technical support, troubleshooting, and maintenance of hardware, software, networks, and cloud systems. The IT Support Specialist will ensure seamless IT operations, manage helpdesk tickets, and support users across the organization.
 <br/>
 <br/>
 Key Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Respond to and resolve IT helpdesk tickets related to hardware, software, and network issues.
  </li>
  <li>
   Provide technical assistance and support for Microsoft 365 (Office 365) applications and user accounts.
  </li>
  <li>
   Troubleshoot VPN access, and remote desktop issues.
  </li>
  <li>
   Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment.
  </li>
  <li>
   Assist in maintaining and monitoring cloud environments such as AWS or Azure.
  </li>
  <li>
   Ensure system security through access controls, backups, and regular software updates.
  </li>
  <li>
   Collaborate with vendors and other IT team members for advanced troubleshooting or procurement needs.
  </li>
  <li>
   Document technical issues, resolutions, and standard operating procedures.
  </li>
  <li>
   Bachelors degree in computer science.
  </li>
  <li>
   2+ years of experience in IT support, helpdesk, or technical support role.
  </li>
  <li>
   Hands-on experience with Microsoft 365, Active Directory, and Windows operating systems.
  </li>
  <li>
   Knowledge of cloud services such as AWS or Azure and VPN configuration.
  </li>
  <li>
   Understanding of network protocols, routers, switches, and firewalls (basic level).
  </li>
  <li>
   Strong problem-solving and communication skills.
  </li>
  <li>
   Handson with ticketing systems (e.g., Zendesk, ManageEngine ITMS).
  </li>
  <li>
   Any relevant Vendor Certification will be a plus.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 Certifications:
 <br/>
 <br/>
 Relevant Certifications like below will be a plus:
 <br/>
 <br/>
 <ul>
  <li>
   Microsoft 365 Certified: Fundamentals (MS-900, AZ-900)
  </li>
  <li>
   Microsoft Certified: Azure Administrator Associate (AZ-104)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Soft Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Good English communication skills.
  </li>
  <li>
   Ability to work as a team player.
  </li>
  <li>
   Continuous learner with a growth mindset.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Location &amp; Reporting:
 <br/>
 <br/>
 Location: NASTP, Cantt Lahore.
 <br/>
 <br/>
 Reports To: IT Manager
 <br/>
 <br/>
 What we offer:
 <br/>
 <br/>
 <ul>
  <li>
   Market-competitive salary
  </li>
  <li>
   Career growth opportunities
  </li>
  <li>
   Learning &amp; development programs
  </li>
  <li>
   On-the-job training
  </li>
  <li>
   Medical Coverage (IPD)
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Old Age Benefits (EOBI)
  </li>
  <li>
   Employee engagement &amp; wellness initiatives
   <br/>
  </li>
 </ul>
</div>


Magnatec Systems Private Limited

<p>Magnatec Systems Private Limited is seeking an experienced and dedicated <b>IT Support Executive</b> to ensure the smooth and secure operation of our company&rsquo;s IT infrastructure. The ideal candidate must have hands-on experience in <b>both system and network support</b>, with strong expertise in managing <b>servers, networks, and firewalls</b>.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide comprehensive <b>technical support</b> for hardware, software, and networking issues across the organization.</li><li>Manage, maintain, and troubleshoot <b>servers, network devices, and firewalls</b> to ensure optimal system performance.</li><li>Monitor system performance, perform regular maintenance, and apply updates to ensure data security and uptime.</li><li>Configure, install, and upgrade operating systems, applications, and network equipment.</li><li>Ensure <b>network connectivity</b> throughout the company&rsquo;s LAN/WAN infrastructure in line with technical requirements.</li><li>Diagnose and resolve <b>technical issues</b> reported by end-users in a timely and professional manner.</li><li>Collaborate with internal teams to <b>implement IT policies, security protocols, and backup strategies</b>.</li><li>Maintain documentation of system configurations, updates, and troubleshooting procedures.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in <b>Information Technology, Computer Science, or a related field</b>.</li><li><b>3+ years of experience</b> in system and network support roles.</li><li>Strong expertise in <b>server management, network configuration, and firewall administration</b>.</li><li>Good understanding of <b>data security, backup systems, and IT infrastructure monitoring tools</b>.</li><li>Excellent <b>problem-solving, communication, and troubleshooting skills</b>.</li><li>Ability to work independently and manage multiple technical priorities effectively.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

IT Support Executive

EdSavvy Solutions

<p><b>EdSavvy Solutions</b> is actively hiring experienced resource in <b>IT department</b>.</p><p>&#9726; <b>System Support/IT Support Engineer</b> (6 months experience required)</p><p>Location: Near UCP, Lahore<br/>Shift Timings: 6 PM &ndash; 3 AM</p><p>Interested candidates can share their CVs at<br/><b>Email: hr@edsavvysolutions.com</b></p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs55,000.00 per month</p><p>Work Location: In person</p>

IT/ System Support

Fazmec snc

<p>Mekex Innovation/Fazmec snc is an engineering company specialized in the supply of complete mechanical projects made according to customer specifications. The uniqueness of our work is based on the integration between engineering and mechanical design; Our team is able to follow every phase of development of a mechanical project, from preliminary studies, to workshop drawings, up to documentation related to new products.</p><p>Job Description: We are looking for a <b>Technical &amp; Digital Support Assistant</b> to manage IT systems, digital tools, and workflow automation in our Pakistan office, ensuring smooth day-to-day technical operations and seamless collaboration with our Italy headquarters.</p><p><b>Key Responsibilities</b></p><p><b>Hardware &amp; System Support</b></p><ul><li>Purchase, set up, and maintain computers, peripherals, and accessories.</li><li>Handle system upgrades, antivirus updates, and hardware troubleshooting.</li><li>Maintain an updated inventory of all company hardware and configurations.</li><li>Liaise with vendors for repairs, warranties, and new purchases.</li></ul><p><b>Software &amp; Tool Management</b></p><ul><li>Search, test, and evaluate open-source or licensed software for engineering use.</li><li>Install and configure software tools (SolidWorks, Inventor, CAD utilities, etc.).</li><li>Troubleshoot installation or performance issues.</li><li>Maintain documentation for installations, versions, and licenses.</li></ul><p><b>Microsoft 365 &amp; Power Automate</b></p><ul><li>Manage user accounts, passwords, and permissions.</li><li>Support daily collaboration through SharePoint, OneDrive, and Teams.</li><li>Develop simple <b>Power Automate workflows</b> to automate internal tasks (notifications, file handling, approvals, etc.).</li><li>Maintain a record of active automation flows and coordinate updates with the Italy team.</li></ul><p><b>Website &amp; Digital Support</b></p><ul><li>Update company website content (text, images, team updates, job posts, etc.).</li><li>Coordinate with the Italy team or external developers for website changes or improvements.</li><li>Ensure company contact, portfolio, and project pages remain current.</li><li>Support basic LinkedIn or digital posting tasks when required.</li></ul><p><b>Operations &amp; Coordination Support</b></p><ul><li>Assist in procurement of software, hardware, and online tools.</li><li>Maintain organized digital records of purchases, renewals, and warranties.</li><li>Help with new employee onboarding (system setup, email, and software access).</li><li>Maintain structure and naming consistency on shared drives and SharePoint.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or a related field.</li><li>1&ndash;3 years of experience in IT or technical/digital support.</li><li>Strong understanding of Windows OS, installations, and troubleshooting.</li><li>Ability to find and evaluate open-source software solutions.</li><li>Basic understanding of website management (e.g., WordPress or CMS).</li><li>Good English communication and documentation skills.</li><li>Eagerness to learn <b>Microsoft Power Automate</b> for workflow automation.</li></ul><p><b>Preferred Skills:</b></p><ul><li>Experience with Hardware, Microsoft 365 Admin Center, SharePoint, or Power Automate.</li><li>Familiarity with CAD environments or license management.</li><li>Basic knowledge of HTML or content updates in WordPress.</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Lahore Johar Town: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location: In person</p>

TECHNOTECH SOLUTIONS

<p><b>Billing Specialist &ndash; Night Shift (US Clients) | TechnoTech Solutions &ndash; Gulberg, Lahore</b></p><p><b>Location:</b> Gulberg, Lahore<br/><b>Shift:</b> Night (7:00 PM &ndash; 4:00 AM PKT, Monday to Friday)<br/><b>Salary:</b> Up to PKR 70,000 (Fixed)</p><p><b>About Us:</b></p><p>TechnoTech Solutions is a Lahore-based technology company providing top-quality support and services to our US clients and partners. We are looking for a skilled <b>Billing Specialist</b> to join our team who can communicate fluently with our US-based clients and resellers, manage billing operations, and maintain accurate financial data in Odoo.</p><p><b>Key Responsibilities:</b></p><ul><li>Communicate with US clients and resellers regarding monthly invoices, payment updates, and billing inquiries.</li><li>Process billing adjustments, manage payment methods, and ensure timely follow-ups.</li><li>Maintain accurate and organized billing data in the <b>Odoo</b> system.</li><li>Collaborate with internal teams to resolve discrepancies or client concerns.</li><li>Ensure billing processes align with company policies and client requirements.</li></ul><p><b>Requirements:</b></p><ul><li>Excellent <b>English communication skills</b> (spoken and written).</li><li>Prior experience in <b>billing, accounts, or customer communication</b> roles (preferably for US clients).</li><li>Familiarity with <b>Odoo</b> or other ERP systems is a plus.</li><li>Strong attention to detail, organizational, and analytical skills.</li><li>Comfortable working the <b>night shift (aligned with EST time zone)</b>.</li></ul><p><b>Why Join Us:</b></p><ul><li>Competitive fixed salary (up to PKR 70,000).</li><li>Professional work environment.</li><li>Opportunity to work with international clients.</li></ul><p><b>To Apply:</b></p><p>Send your resume to hr@ippbx.com</p><p>contact no:+923180296612</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Billing Specialist – Night Shift (US Clients) | TechnoTech Solutions – Gulberg, Lahore

IGarner System

<p><b>ob Title:</b> Credentialing Specialist</p><p><b>Company:</b> Cyber System<br/><b>Location:</b> Mozang, 03 Fane Road, Lahore<br/><b>Timings:</b> 6:00 PM to 3:00 AM (Saturday &amp; Sunday Off)</p><p><b>Job Description:</b><br/>We are looking for a <b>Credentialing Specialist</b> to join our team at Cyber System. The ideal candidate will be responsible for managing the credentialing and re-credentialing process for healthcare providers, ensuring compliance with all regulatory and client requirements.</p><p><b>Key Responsibilities:</b></p><ul><li>Complete initial credentialing and re-credentialing applications for providers.</li><li>Verify licenses, certifications, education, training, and work history.</li><li>Maintain accurate and up-to-date provider files.</li><li>Communicate with insurance companies, healthcare facilities, and providers.</li><li>Track expirations of credentials and ensure timely renewals.</li><li>Prepare and submit reports as required.</li><li>Coordinate with internal teams to resolve credentialing-related issues.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree preferred.</li><li>Prior experience in <b>medical credentialing</b> or <b>healthcare administration</b> is a plus.</li><li>Strong attention to detail and organizational skills.</li><li>Excellent communication skills (both written and verbal).</li><li>Proficiency in MS Office and credentialing software tools.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary package</li><li>Weekend off (Saturday &amp; Sunday)</li><li>Growth opportunities in a professional environment</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Credentialing Specialist

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1418 system support specialist jobs IN Lahore

IT Support Specialist

IT Support Specialist

IT Support Executive

IT/ System Support

IT Support Specialist

Billing Specialist – Night Shift (US Clients) | TechnoTech Solutions – Gulberg, Lahore

Credentialing Specialist