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systems support officer

Nextech Packages Pvt. Ltd

<p><b>Job Title:</b> Software Support Officer<br/><b>Location:</b> TradeUnleashed, Gulberg II, Lahore<br/><b>Job Type:</b> Full-Time</p><p><b>Note:</b> immediate joiners are given preference</p><p><b>About Us:</b><br/>TradeUnleashed is a fast-growing technology-driven company providing retail and supply chain solutions. We are looking for a proactive and skilled <b>Software Support Officer</b> to join our team and provide technical and functional support for our ERP and retail systems.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide day-to-day software and ERP support to end users.</li><li>Troubleshoot and resolve system or process-related issues efficiently.</li><li>Coordinate with the technical team to ensure smooth software operations.</li><li>Support Omni, Supply Chain, and Retail modules.</li><li>Document support activities and ensure timely follow-ups.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field (BBA-IT / BSCS preferred).</li><li>1&ndash;2 years of experience in software or ERP support (fresh graduates with strong knowledge may also apply).</li><li>Hands-on knowledge of <b>Omni, Supply Chain, and Retail</b> systems.</li><li>Strong problem-solving and communication skills.</li><li>Ability to work under pressure and manage multiple tasks.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary package.</li><li>Professional growth opportunities.</li><li>Dynamic and supportive work environment.</li></ul><p><b>Location:</b> TradeUnleashed, One-R, MM Alam Road, Gulberg II, Lahore<br/><b>To Apply:</b> Send your CV to <b>hr@tradeunleashed.com</b> with the subject line <i>&ldquo;Software Support Officer &ndash; Application&rdquo;</i>.</p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

Software Support Officer

Zenith Associates

<p>We are looking for a skilled and proactive IT Support Officer with hands-on experience in networking, CCTV systems, software and hardware support, and vendor management. The ideal candidate will be responsible for maintaining the company&rsquo;s IT infrastructure, ensuring smooth operations, and providing timely support to end-users. &#11835; Key Responsibilities: 	&bull;	Network Management: 	&bull;	Monitor, troubleshoot, and maintain LAN/WAN infrastructure. 	&bull;	Configure routers, switches, and firewalls. 	&bull;	Ensure network security and uptime. 	&bull;	CCTV Surveillance Systems: 	&bull;	Install, configure, and maintain CCTV cameras and NVR/DVR systems. 	&bull;	Troubleshoot connectivity and performance issues. 	&bull;	Coordinate with vendors for CCTV system upgrades or repairs. 	&bull;	Software &amp; Hardware Support: 	&bull;	Provide technical support for desktops, laptops, printers, and other IT peripherals. 	&bull;	Install, configure, and update operating systems and software applications. 	&bull;	Diagnose and resolve system and hardware-related issues. 	&bull;	Procurement &amp; Vendor Coordination: 	&bull;	Identify IT equipment needs and prepare purchase requests. 	&bull;	Liaise with vendors and suppliers for quotations, deliveries, and maintenance contracts. 	&bull;	Evaluate vendor performance and maintain records of IT assets and purchases. 	&bull;	General IT Administration: 	&bull;	Maintain documentation for network setups, IT policies, and configurations. 	&bull;	Ensure data backup, antivirus protection, and software licensing compliance. 	&bull;	Support internal teams with any IT-related requirements. &#11835; Requirements: 	&bull;	Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or a related field. 	&bull;	2&ndash;3 years of proven experience in IT support or similar role. 	&bull;	Strong understanding of networking concepts and troubleshooting. 	&bull;	Experience in managing and maintaining CCTV systems. 	&bull;	Hands-on experience with both hardware and software troubleshooting. 	&bull;	Excellent communication and problem-solving skills. 	&bull;	Ability to work independently and manage multiple tasks simultaneously.</p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

IT Support Officer

CureMD

<div><div>Job Overview:</div><div></div><div>
As a vital part of CureMD&rsquo;s IT team, the Associate IT Support Officer will play a key role in providing technical assistance and ensuring smooth IT operations. Acting as the first line of support, this role is responsible for troubleshooting issues, maintaining system functionality, and ensuring a seamless user experience across the organization.</div><div><br>
Job Responsibilities:</div><div></div><ul><li><div>
Provide timely technical support to end-users for hardware, software, and network-related issues.</div></li><li><div>
Install, configure, and troubleshoot Windows and macOS operating systems.</div></li><li><div>
Assist in the administration and maintenance of CureMD&rsquo;s LAN, WAN, and wireless network infrastructure.</div></li><li><div>
Collaborate with IT teams to resolve escalated technical issues and ensure seamless operations.</div></li><li><div>
Monitor system performance and configurations to maintain network security and stability.</div></li><li><div>
Identify areas for process improvement and contribute to IT workflow enhancements.</div></li><li><div>
Assist in hardware procurement and maintain an accurate IT asset inventory through the designated software portal.</div></li></ul><div></div><div>
Qualifications:</div><div></div><ul><li><div>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</div></li><li><div>
Strong problem-solving and troubleshooting skills with a customer-focused mindset.</div></li><li><div>
Basic understanding of networking fundamentals, Windows, and macOS environments.</div></li><li><div>
Familiarity with LAN, WAN, wireless networking, and IT security best practices.</div></li><li><div>
Ability to work effectively in a team-oriented IT support environment.</div></li><li><div>
Strong communication and interpersonal skills to assist end-users and collaborate with IT teams.</div></li></ul><div></div><div>
Compensation and Benefits:<br>
<br>
   Financial:</div><ul><li><div>
Competitive salary and bi-annual bonus.</div></li><li><div>
Fast track and uncapped career growth for high performers.</div></li><li><div>
Company-sponsored vehicle financing (car and bike).</div></li><li><div>
Interest-free loans.</div></li><li><div>
Provident Fund: CureMD matches up to 8% of your base salary.</div></li></ul><div><br>
   Health and Wellness:</div><ul><li><div>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</div></li><li><div>
Hospital treatment monitoring by company doctors.</div></li><li><div>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).</div></li><li><div>
Exclusive health benefits and discounts at top class clinics and labs.</div></li></ul><div></div><div>
     Supportive Workplace:</div><ul><li><div>
Pick-up and drop-off services for female employees.</div></li><li><div>
In-house daycare facility.</div></li><li><div>
In-house gym and recreational area to unwind.</div></li></ul><div></div><div>
   Continued Learning:</div><ul><li><div>
Company-sponsored trainings, workshops, development programs and retreats.</div></li><li><div>
Paid specialized trainings/certifications.</div></li></ul><div></div><div>
The Difference You&rsquo;ll Make:</div><div></div><div>
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div></div>

Associate IT Support Officer

Gosafe System Pvt. Ltd.

<ul><li>We are looking for a Technical Support Engineer for vehicle tracking system to provide enterprise-level assistance to our customers (Tracking companies).</li><li>Taking ownership of customer issues reported and seeing problems through to resolution.</li><li>Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.</li><li>Resolve software and hardware problems and help our customers install applications and programs.</li><li>Resolving issues using remote desktop connections to provide immediate support.</li><li>Diagnose and troubleshoot technical issues, including account setup.</li><li>Ask customers targeted questions to quickly understand the root of the problem.</li><li>Talk clients through a series of actions, either via phone, email or chat, until they&rsquo;ve solved a technical issue.</li><li>Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)</li><li>Provide prompt and accurate feedback to customers.</li><li>Refer to internal database or external resources to provide accurate tech solutions.</li><li>Ensure all issues are properly logged.</li><li>Prioritize and manage several open issues at one time.</li><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting.</li><li>Prepare accurate and timely reports.</li></ul><p><b>Requirements:</b></p><ul><li>Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role</li><li>Hands-on experience with tracking software and tracking devices will be a plus</li><li>Good understanding of computer systems, mobile devices and other tech products</li><li>Ability to diagnose and troubleshoot basic technical issues</li><li>Familiarity with remote desktop applications</li><li>Excellent problem-solving and communication skills</li><li>Ability to provide step-by-step technical help, both written and verbal</li><li>BS degree in Information Technology, Computer Science or relevant field</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs45,000.00 per month</p><p>Work Location: In person</p>

Software Support Officer-IT

Programmers Force

<p><b>Key Responsibilities</b></p><ul><li>Serve as the first point of contact for international clients via email, chat, or ticketing systems.</li><li>Provide professional assistance in resolving client queries and issues</li><li>Log, track, and monitor client issues to ensure timely resolutions within defined SLAs.</li><li>Collaborate with the Product Support and Technical teams to escalate and resolve complex issues.</li><li>Maintain detailed case documentation and update clients on issue status.</li><li>Identify recurring issues and communicate insights to improve client experience.</li><li>Ensure smooth onboarding and product usage guidance for new clients.</li><li>Uphold excellent communication standards and maintain a customer-first approach at all times.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Business, or a related field.</li><li>0&ndash;2 years of experience in Customer / Client Support</li><li>Excellent English communication skills (both written and spoken).</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Support Operations Executive

FineXcloud

<p><b>Job Summary:</b></p><p>We are seeking a knowledgeable and proactive <b>IT Officer</b> to manage, maintain, and improve our organization's IT infrastructure. The IT Officer will be responsible for ensuring the smooth functioning of hardware, software, networks, and security systems while providing technical support to staff and ensuring data integrity.</p><p><b>Key Responsibilities:</b></p><ul><li>Install, configure, and maintain hardware, software, systems, networks, printers, and scanners.</li><li>Monitor and maintain computer systems and networks (LAN/WAN).</li><li>Respond to technical support requests in a timely and effective manner.</li><li>Diagnose and resolve hardware or software faults.</li><li>Set up user accounts, permissions, and passwords.</li><li>Maintain data backups and disaster recovery plans.</li><li>Ensure security through firewalls, antivirus, and access controls.</li><li>Coordinate with vendors and service providers for system repairs and upgrades.</li><li>Maintain inventory of IT assets (hardware, software licenses, etc.).</li><li>Document technical issues and solutions for future reference.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor's degree in computer science, information technology, or a related field.</li><li>1&ndash;3 years of experience in IT support, systems management, or a similar role.</li><li>Hands-on experience with routers, switches, firewalls, and access points.</li><li>Knowledge of IT security protocols and practices.</li><li>Ability to diagnose and solve hardware/software/network issues.</li><li>Ability to work independently and under pressure.</li></ul><p>Apply at: jobs@finexcloud.com</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

IT Officer

GCS (Pvt). Limited

<p><b>About the Role:</b><br/>We are looking for a <b>motivated and detail-oriented Assistant Admin Officer</b> to join our team. This is an <b>entry-level position</b> suitable for candidates with <b>6 months to 1 year of relevant experience</b> in administration or office support.</p><p><b>Key Responsibilities:</b></p><ul><li>Assist in daily administrative and operational tasks.</li><li>Maintain office records, documentation, and filing systems.</li><li>Support in procurement, inventory management, and logistics coordination.</li><li>Handle correspondence, courier, and office supplies.</li><li>Coordinate with departments for routine administrative needs.</li><li>Provide general assistance to the Admin Officer and management team.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li><li><b>6 months to 1 year of experience</b> in administration or related work.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Strong communication, organizational, and coordination skills.</li><li>Ability to work responsibly in a team-oriented environment.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary package.</li><li>Professional work environment with growth opportunities.</li><li>Supportive and learning-oriented culture.</li></ul><p><b>Apply Now:</b> Send your CV to <b>hr.gcslahore@gmail.com</b> with the subject line <i>&ldquo;Application for Assistant Admin Officer&rdquo;</i>.</p><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

Assistant Admin Officer

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