customer support specialist Jobs in Lahore

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helpdesk support specialist/junior systems administrator Jobs in Lahore

helpdesk support specialist/junior systems administrator

systems support officer

Safoora Publication

Job Description: We are looking for a dedicated and skilled Hardware Support Officer to join our IT department at Unique Group of Institutions located in Lahore. This role will primarily focus on providing technical support for IT equipment and CCTV systems, ensuring all hardware functions are running smoothly and efficiently.Key Responsibilities:<ul><li>Provide support and troubleshooting for IT hardware equipment.</li><li>Ensure proper installation, maintenance, and repair of computer systems, peripherals, and other hardware.</li><li>Monitor and maintain CCTV systems to ensure continuous surveillance and functionality.</li><li>Respond to and resolve hardware-related issues in a timely manner.</li><li>Maintain inventory of hardware assets and ensure proper documentation.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor's Degree in Computer Science, IT, or a related field from a reputable university.</li><li>Minimum of 2 years of experience in hardware support or related roles.</li><li>Hands-on experience with IT equipment and CCTV systems.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li></ul>If you are passionate about hardware support and enjoy working with a variety of IT systems, we encourage you to apply!Job Type: Full-timeWork Location: In person

Hardware Support Officer

Nexus92

Company: Nexus92Location: D2 Block, Johar Town, LahoreExperience Required: 1+ YearWorking Hours: Monday to Saturday, 9:00 AM &ndash; 7:00 PMAbout Nexus92:Nexus92 is a dynamic co-working space that brings together diverse businesses, startups, and professionals in a collaborative environment. We&rsquo;re looking for an energetic and proactive IT Support Officer who can efficiently manage day-to-day technical support tasks and ensure smooth IT operations across the workspace.Key Responsibilities:<ul><li>Provide first-level technical support to end-users for hardware, software, and networking issues.</li><li>Diagnose and troubleshoot system or network problems, ensuring timely resolution.</li><li>Assist in the installation, configuration, and maintenance of computer systems, applications, and peripherals.</li><li>Support network monitoring, internet connectivity, and basic server maintenance.</li><li>Help with user account setups, access rights, and permissions.</li><li>Maintain accurate records of IT assets, licenses, and issue logs.</li><li>Coordinate with vendors and service providers for IT-related needs.</li><li>Ensure the proper functioning of routers, switches, printers, and backup systems.</li></ul>Required Skills:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Minimum 1 year of experience in IT support or technical assistance.</li><li>Good understanding of Windows and macOS environments.</li><li>Basic knowledge of networking concepts (LAN/WAN, IP configuration, routers, switches, firewalls).</li><li>Familiarity with Active Directory, Office 365, and standard enterprise tools.</li><li>Strong problem-solving and communication skills.</li><li>Ability to work in a fast-paced and collaborative environment.</li></ul>Why join Nexus92:<ul><li>Opportunity to work in a vibrant and collaborative co-working environment.</li><li>Exposure to modern technologies and diverse operational challenges.</li><li>Supportive and growth-oriented workplace culture.</li></ul>To Apply: Interested candidates can send their resumes to careers@nexus92.comJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

IT Support Officer

ACE Money Transfer

<div>
 
 About Us:
 
 
 
 We are a dynamic and fast-growing financial technology group headquartered in Manchester, United Kingdom, with an established presence across the UK, Europe, Canada, Australia, Pakistan, and Bangladesh. Our group, encompassing ACE Money Transfer and ACE Union, operates across two regulated verticals: Electronic Money Services (EMI) and Cross-Border Remittances.
 
 
 Through our digital platforms, including mobile apps, web portals, and APIs, we deliver a comprehensive range of regulated financial services. These include digital payments, e-wallets, electronic money issuance, prepaid cards, mobile top-ups, bill payments, and international money transfers, designed to serve both individual and business customers in over 100 countries. By leveraging cutting-edge technologies such as AI for fraud detection, automation for seamless transactions, and partnerships with global leaders like Mastercard, we provide secure, user-friendly, and accessible financial solutions that adapt to the evolving needs of a global customer base.
 
 
 As we scale our EMI and remittance operations amid 2025's fintech landscape&mdash;marked by real-time payments, embedded finance, blockchain integration, and sustainability initiatives&mdash;we are building a leadership team to drive innovation, regulatory compliance, and excellence across our dual-regulated ecosystem.
 
 
 
 Job Summary:
 
 
 
 We are looking for a motivated and detail-oriented
 
 IT Support Officer
 
 to join our IT team. The ideal candidate will assist in providing technical support, troubleshooting hardware and software issues, maintaining IT systems, and ensuring smooth daily operations. This position offers an excellent opportunity to gain hands-on experience in a professional IT environment and develop technical and problem-solving skills.
 
 
 
 Key Responsibilities:
 
 
 
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 Provide first-level technical support to end-users via in-person, email, or remote tools
 </li>
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 Diagnose, troubleshoot, and resolve hardware, software, and network-related issues
 </li>
 <li>
 Assist in the setup, configuration, and maintenance of desktops, laptops, printers, and other peripherals
 </li>
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 Support user account management, password resets, and access requests through Active Directory or similar systems
 </li>
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 Install and update software applications as per company policies
 </li>
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 Assist with network troubleshooting and connectivity support (LAN/Wi-Fi)
 </li>
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 Ensure compliance with IT policies, procedures, and security standards
 
 
 </li>
 </ul>
 
 Required Skills &amp; Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field
 </li>
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 Basic knowledge of Windows and macOS operating systems
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 Familiarity with networking fundamentals (LAN, IP addressing, routers, switches)
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 Understanding of Microsoft 365, Active Directory, and basic IT security concepts
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 Strong problem-solving and communication skills
 </li>
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 Ability to work collaboratively in a fast-paced environment
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 <li>
 Willingness to learn new technologies and take initiative in problem-solving
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
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</div>

Lanop Consultants Pvt Ltd

We are looking for a competent female IT Support Officer to manage day-to-day IT operations, maintain systems, support internal users, and oversee essential IT applications including Microsoft Dynamics 365 and CRM. The candidate should be versatile and capable of handling a broad range of IT responsibilities.Duties and Responsibilities:Microsoft 365 Administration: Manage user lifecycle (onboarding, offboarding, role changes) within Microsoft 365.Assign, monitor, and optimize Microsoft 365 licenses. Enforce Conditional Access, MFA, and security compliance across all users. Regularly monitor Secure Score and implement recommendations.SharePoint &amp; Teams Management: Manage SharePoint sites: structure, permissions, access governance. Create and manage new SharePoint communication and team sites as needed. Maintain Microsoft Teams hygiene (archiving, security, guest access policies).Device Management via Intune Enroll, configure, and monitor all company devices via Microsoft Intune. Ensure device compliance policies are applied and maintained. Implement remote wipe, device reset, and lost device protocols.Security &amp; Compliance: Administer and update retention policies, sensitivity labels, and DLP (Data Loss Prevention) rules. Monitor security dashboards and respond to risk alerts (sign-ins, devices, compliance breaches).Coordinate periodic security audits and assist in preparing for compliance reviews.Automation &amp; Process Improvement: Build and maintain Power Automate flows to streamline IT processes (e.g., onboarding approvals, automated notifications).Create and update IT SOPs (Standard Operating Procedures) for recurring tasks. Propose and implement automation projects to reduce manual admin work.IT Projects &amp; Strategic Improvements Lead small-to-medium scale internal IT improvement projects (e.g., SharePoint restructuring, backup policy updates).Participate in IT strategy meetings and contribute actionable improvement plans. Identify opportunities for cost optimization (licensing, subscriptions, vendor contracts).End-User Support and Training: Act as primary IT support contact for users (first and second-line support).Deliver occasional internal training sessions (e.g., SharePoint best practices, cybersecurity awareness).Backup &amp; Disaster Recovery: Manage and test data backup procedures for Microsoft 365 (OneDrive, SharePoint, Exchange).Maintain and periodically test Disaster Recovery Plans and Business Continuity Plans.Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, Software Engineering, or related field</li><li>Practical knowledge of Microsoft Dynamics 365 and CRM platforms</li><li>Basic understanding of networking (LAN/WiFi), hardware, and troubleshooting</li><li>Strong communication, problem-solving, and multitasking abilities</li><li>Professional attitude and ability to work independently</li></ul>Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

IT Support Officer (Female)

Halo Tuition Academy

Job Overview The Maintenance Support Officer provides essential administrative support to ensure that RHL&rsquo;s over 90 supported housing HMO and self-contained properties are maintained to the highest standards of safety, compliance and quality.The postholder coordinates maintenance requests, manages contractors and service records, maintains compliance documentation and supports the Contract and Compliance Officer and Maintenance Supervisor with the delivery of repairs, inspections and property-related compliance.This role acts as the central link between housing support staff, maintenance teams, contractors, and senior management ensuring that maintenance and property compliance activities run smoothly, efficiently and lawfully.Duties1. Manage the maintenance helpdesk and assign repair tasks to internal staff or contractors.2. Track progress of all jobs and ensure timely completion in line with RHL&rsquo;s service standards.3. Maintain accurate records of maintenance requests, costs and outcomes.4. Escalate urgent property issues or health and safety concerns to management promptly.5. Liaise with approved contractors to arrange quotes, schedule work and confirm completion if required.6. Maintain and update contractor contact lists and performance records.7. Raise and process purchase orders and invoices in coordination with Finance.8. Support tendering processes and maintain documentation for procurement audits.9. Monitor compliance of contractors with health and safety and insurance requirements.10. Act as a central contact point for property-related queries from housing, support and finance teams.11. Support preparation of reports, dashboards and management summaries.12. Assist with scheduling meetings, audits and external inspections.13. Promote effective communication between maintenance, compliance and support teams to ensure coordinated service delivery.Experience Required: 1. Excellent telephone manner2. With at least 2 years&rsquo; experience in an administrative role; or with 1 year or more experience in a similar role.3. Good knowledge and understanding about needs of individuals with mental health conditions and learning disabilities4. Able to think logically and follow set procedures and processes.5. Process oriented and organized with the ability to multi-task and work to tight deadlines.Special attributes/skills required1. Good verbal and written communication skills2. Good literacy and numeracy skills3. IT competent in the use of excel, PowerPoint and word4. Able to work on own Initiative and with minimum supervision5. Confident, self-starter with flexible approach6. Ability to adapt to change7. Good Time management8. Organisational SkillsEducation : GraduationShift Timings: 01:00 pm-10:00 pm (Mon-Fri)Job Location: Gulberg III, Lahore'Job Type: On-siteJob Type: Full-timeJob Type: Full-time (Onsite)Job Location: Halo Informatics Pvt Ltd, Plot No, 12, Block J Gulberg III, Lahore, 54000Job Type: Full-timeJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Maintenance Support Officer

Basic Job Duties:1. Overseeing the timely and effective end-to-end compliance and auditing of all Service User Progress reports (SUPR)2. Ensuring that accurate records are maintained according to Standards to ensure efficiency in the business.3. Implementing and enforcing quality management and improvement systems.4. Ensuring daily audits for SUPRs and other Operational KPIs.5. Maintaining effective and accurate control of Work Trackers and updated eOps.6. Supporting the management team in achieving excellent CQC inspections.7. Overseeing the processing of SUPRS.8. Raising the MAL Actions for each manager.9. Monthly Analysis of SUPRs and finding out the repeat Offenders.10. Promoting a continual improvement culture at all times.11. Keeping abreast and up to date with law, best practice and company policies and ensuring that this is effectively communicated to the management and staff teams.In addition to specific responsibilities, the role will also be responsible for ensuring:1. Full compliance with company&rsquo;s vision, values, policies and procedures2. The maintenance of confidentiality of all information unless otherwise permitted by management3. Compliance with legislation and GSCC Code of Conduct as reflected in company procedures4. Undergo training and professional development as directed by the company5. Work in a manner that promotes team work and a collegial environment6. Active and positive promotion of the company&rsquo;s image and brandOther duties that may be assigned by managementPrevious experienceExperience in MedicationGood English communication skillsEducation Allied Health professionalShift Timings: 12:00 pm-09:00 pm (Mon-Fri)Job Location: Gulberg III, Lahore'Job Type: On-siteJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

SPRA Support Officer

DURA POLYMER INDUSTRIES

Job Title: Administrative OfficerJob Summary: The Administrative Officer manages daily office operations, ensuring smooth administrative, clerical, and support functions. They handle correspondence, maintain records, manage supplies, support HR and finance activities, and assist management with coordination and reporting.Key Responsibilities:<ul><li>Oversee office operations and administrative tasks.</li><li>Maintain filing systems, records, and correspondence.</li><li>Manage procurement, inventory, and vendor coordination.</li><li>Support HR functions such as attendance and onboarding.</li><li>Assist with budgeting, expense tracking, and reports.</li><li>Organize meetings, travel, and office events.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration or related field.</li><li>1+ years of administrative experience.</li><li>Strong organizational and communication skills.</li><li>Proficient in MS Office and office management tools.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Admin Officer

Explore 1829+ Systems support officer in Lahore this December. Find roles across top companies and apply now to boost your career.

1829 systems support officer jobs IN Lahore

Hardware Support Officer

IT Support Officer

IT Support Officer

IT Support Officer (Female)

Maintenance Support Officer

SPRA Support Officer

Admin Officer