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Nextech Packages Pvt. Ltd

Job Title: Software Support Officer Location: TradeUnleashed, Gulberg II, Lahore Job Type: Full-TimeNote: immediate joiners are given preferenceAbout Us: TradeUnleashed is a fast-growing technology-driven company providing retail and supply chain solutions. We are looking for a proactive and skilled Software Support Officer to join our team and provide technical and functional support for our ERP and retail systems.Key Responsibilities:<ul><li>Provide day-to-day software and ERP support to end users.</li><li>Troubleshoot and resolve system or process-related issues efficiently.</li><li>Coordinate with the technical team to ensure smooth software operations.</li><li>Support Omni, Supply Chain, and Retail modules.</li><li>Document support activities and ensure timely follow-ups.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field (BBA-IT / BSCS preferred).</li><li>1&ndash;2 years of experience in software or ERP support (fresh graduates with strong knowledge may also apply).</li><li>Hands-on knowledge of Omni, Supply Chain, and Retail systems.</li><li>Strong problem-solving and communication skills.</li><li>Ability to work under pressure and manage multiple tasks.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional growth opportunities.</li><li>Dynamic and supportive work environment.</li></ul>Location: TradeUnleashed, One-R, MM Alam Road, Gulberg II, Lahore To Apply: Send your CV to hr@tradeunleashed.com with the subject line &ldquo;Software Support Officer &ndash; Application&rdquo;.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Software Support Officer

Chahyay.com

Job Title: IT Support Officer Job Summary: The IT Support Officer is responsible for providing technical support to staff, troubleshooting hardware and software issues, and ensuring smooth IT operations across the organization. This role supports day-to-day IT needs and helps maintain the organization's IT infrastructure.Key Responsibilities:<ul><li>Position Summary:</li></ul>The IT Support Officer is responsible for ensuring the efficient operation, maintenance, and security of the organization&rsquo;s IT systems and infrastructure. This role provides day-to-day technical support to employees, manages hardware and software installations, and resolves IT-related issues promptly to minimize downtime and enhance user productivity. The position also assists in implementing IT policies, managing system updates, and coordinating with vendors to ensure smooth technology operations across the office.Key Responsibilities:Technical Support &amp; Troubleshooting<ul><li>Serve as the first point of contact for all IT-related queries, providing technical support to staff in person, via phone, or remotely.</li><li>Diagnose and resolve hardware, software, and network issues in a timely manner.</li><li>Maintain detailed records of technical issues and resolutions to identify recurring problems and improve response efficiency.</li><li>Provide technical guidance and basic IT training to end-users when needed.</li></ul>System &amp; Network Management<ul><li>Install, configure, and maintain desktop and laptop computers, printers, scanners, projectors, and other peripherals.</li><li>Manage user accounts, permissions, email configurations, and security access in accordance with company policies.</li><li>Monitor and maintain network connectivity, Wi-Fi performance, and system backups.</li><li>Assist in the maintenance and troubleshooting of servers, routers, switches, and other networking equipment.</li></ul>Asset &amp; Inventory Management<ul><li>Maintain an updated inventory of IT assets, including equipment allocation, software licenses, and warranty details.</li><li>Ensure timely repair, replacement, or disposal of IT hardware as per company procedures.</li><li>Assist in procurement processes by evaluating IT equipment and service requirements.</li></ul>Security &amp; Compliance<ul><li>Support implementation of IT security protocols, antivirus updates, and data protection measures.</li><li>Report and escalate any security breaches or vulnerabilities to the IT Manager immediately.</li><li>Ensure compliance with corporate IT policies and standards.</li></ul>Job Type: Full-timePay: Up to Rs150,000.00 per monthWork Location: In person

IT Support Officer

Dot Print PVT Limited

We need IT Support Officer who will be responsible for providing technical support, troubleshooting IT issues, surveillance system and ensuring the smooth operation of IT systems within the organization.Responsibilities:&middot; Provide technical support to end-users for hardware, software, and networking issues.&middot; Install, configure, and maintain computer systems and software.&middot; Help maintain and troubleshoot network connections, including Wi-Fi, VPN, Firewall, and LAN setups.&middot; CCTV/ IP cameras DVR/ NVR Installation.&middot; Hands-on experience on Free NAS/ True Nas. Network security &amp; Networking Designing &amp; cabling.&middot; Manage user accounts, permissions, and access rights.&middot; Monitor IT systems to ensure data security, backup and recovery.&middot; Assist in the implementation of IT projects and initiatives.&middot; Document IT procedures and configurations.&middot; Stay up-to-date with technological advancements and recommend upgrades or new systems as needed.&middot; Provide training and technical guidance to users as required.&middot; Collaborate with external vendors for IT- related services and support.Requirements:&middot; Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.&middot; Minimum of 3 -4 Years of experience in IT support or a similar role.&middot; Proficient in troubleshooting hardware, software and network issues.&middot; Experience in CCTV installation. (NVR/DVR/PSS)&middot; Knowledge of operating systems, networking protocols, and cybersecurity best practices.&middot; Strong Analytical and problem-solving skills.&middot; Excellent communication and interpersonal abilities.&middot; Ability to work well in a team environment.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Zenith Associates

We are looking for a skilled and proactive IT Support Officer with hands-on experience in networking, CCTV systems, software and hardware support, and vendor management. The ideal candidate will be responsible for maintaining the company&rsquo;s IT infrastructure, ensuring smooth operations, and providing timely support to end-users. &#11835; Key Responsibilities: 	&bull;	Network Management: 	&bull;	Monitor, troubleshoot, and maintain LAN/WAN infrastructure. 	&bull;	Configure routers, switches, and firewalls. 	&bull;	Ensure network security and uptime. 	&bull;	CCTV Surveillance Systems: 	&bull;	Install, configure, and maintain CCTV cameras and NVR/DVR systems. 	&bull;	Troubleshoot connectivity and performance issues. 	&bull;	Coordinate with vendors for CCTV system upgrades or repairs. 	&bull;	Software &amp; Hardware Support: 	&bull;	Provide technical support for desktops, laptops, printers, and other IT peripherals. 	&bull;	Install, configure, and update operating systems and software applications. 	&bull;	Diagnose and resolve system and hardware-related issues. 	&bull;	Procurement &amp; Vendor Coordination: 	&bull;	Identify IT equipment needs and prepare purchase requests. 	&bull;	Liaise with vendors and suppliers for quotations, deliveries, and maintenance contracts. 	&bull;	Evaluate vendor performance and maintain records of IT assets and purchases. 	&bull;	General IT Administration: 	&bull;	Maintain documentation for network setups, IT policies, and configurations. 	&bull;	Ensure data backup, antivirus protection, and software licensing compliance. 	&bull;	Support internal teams with any IT-related requirements. &#11835; Requirements: 	&bull;	Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or a related field. 	&bull;	2&ndash;3 years of proven experience in IT support or similar role. 	&bull;	Strong understanding of networking concepts and troubleshooting. 	&bull;	Experience in managing and maintaining CCTV systems. 	&bull;	Hands-on experience with both hardware and software troubleshooting. 	&bull;	Excellent communication and problem-solving skills. 	&bull;	Ability to work independently and manage multiple tasks simultaneously.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Milele

<div>
 The IT Support Officer will be responsible for providing comprehensive technical assistance across the organization, ensuring the seamless operation of IT systems, hardware, software, and networks. This role involves troubleshooting, system maintenance, user support, and managing IT resources to maintain efficiency and reliability in day-to-day operations.
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Network Support and Management
 
 
 
 <ul>
 <li>
 Maintain and monitor LAN/WAN connectivity, routers, switches, and firewalls.
 </li>
 <li>
 Troubleshoot network issues and ensure minimal downtime.
 </li>
 <li>
 Support and manage Wi-Fi infrastructure across offices.
 
 
 
 </li>
 </ul>
 
 2. Hardware Support
 
 
 
 <ul>
 <li>
 Install, configure, and maintain desktops, laptops, printers, and peripherals.
 </li>
 <li>
 Diagnose and resolve hardware malfunctions in a timely manner.
 </li>
 <li>
 Coordinate with vendors for repairs and warranty claims.
 
 
 
 </li>
 </ul>
 
 3. Software and OS Installations
 
 
 
 <ul>
 <li>
 Install and configure operating systems (Windows, macOS, Linux as applicable).
 </li>
 <li>
 Manage updates, licenses, and software deployments.
 </li>
 <li>
 Support installation and maintenance of business applications.
 
 
 
 </li>
 </ul>
 
 4. Technical Support
 
 
 
 <ul>
 <li>
 Provide first and second-level support to end-users for IT-related issues.
 </li>
 <li>
 Respond to service requests via ticketing system, email, or calls.
 </li>
 <li>
 Escalate unresolved issues to higher-level support when necessary.
 
 
 
 </li>
 </ul>
 
 5. Inventory Management
 
 
 
 <ul>
 <li>
 Maintain up-to-date IT asset records, including hardware and software inventory.
 </li>
 <li>
 Track issuance and return of IT equipment.
 </li>
 <li>
 Conduct periodic audits to ensure accuracy.
 
 
 
 </li>
 </ul>
 
 6. Data Backups and Security
 
 
 
 <ul>
 <li>
 Ensure regular system and data backups.
 </li>
 <li>
 Support implementation of cybersecurity measures.
 </li>
 <li>
 Coordinate with IT management for data recovery and disaster recovery processes.
 
 
 
 </li>
 </ul>
 
 7. Microsoft 365 Management
 
 
 
 <ul>
 <li>
 Administer and support M365 environment (Outlook, Teams, SharePoint, OneDrive).
 </li>
 <li>
 Manage user accounts, permissions, and licenses.
 </li>
 <li>
 Provide training and support for M365 tools.
 
 
 
 </li>
 </ul>
 
 8. Email Setup and Management
 
 
 
 <ul>
 <li>
 Configure email accounts and troubleshoot issues across devices.
 </li>
 <li>
 Maintain email security, spam filters, and distribution lists.
 
 
 
 </li>
 </ul>
 
 9. Technical Evaluation
 
 
 
 <ul>
 <li>
 Evaluate new IT equipment and software solutions.
 </li>
 <li>
 Provide recommendations for technology upgrades and improvements.
 
 
 
 </li>
 </ul>
 
 10. Troubleshooting and Maintenance
 
 
 
 <ul>
 <li>
 Diagnose and resolve IT incidents and system errors.
 </li>
 <li>
 Perform regular maintenance and updates to ensure systems are optimized.
 
 
 
 </li>
 </ul>
 
 11. Wi-Fi Management
 
 
 
 <ul>
 <li>
 Oversee configuration and maintenance of wireless networks.
 </li>
 <li>
 Monitor performance and security of Wi-Fi access points.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills:
 
 
 
 <ul>
 <li>
 Bachelors degree in Computer Science, Information Technology, or related field.
 </li>
 <li>
 2 to 4 years of experience in IT support or a similar role.
 </li>
 <li>
 Strong knowledge of networking, hardware, and operating systems.
 </li>
 <li>
 Experience with M365 administration and email systems.
 </li>
 <li>
 Excellent problem-solving, analytical, and communication skills.
 </li>
 <li>
 Ability to prioritize and manage multiple tasks efficiently.
 
 
 
 </li>
 </ul>
 
 Preferred Certifications (Optional):
 
 
 
 <ul>
 <li>
 CompTIA A+ / Network+
 </li>
 <li>
 Microsoft Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 ITIL Foundation Certification
 
 </li>
 </ul>
</div>

Milele Motors FZE

<div>The IT Support Officer will be responsible for providing comprehensive technical assistance across the organization, ensuring the seamless operation of IT systems, hardware, software, and networks. This role involves troubleshooting, system maintenance, user support, and managing IT resources to maintain efficiency and reliability in day-to-day operations.<h3 class="jobSectionHeader">
Key Responsibilities:</h3>
1. Network Support and Management<ul><li>
Maintain and monitor LAN/WAN connectivity, routers, switches, and firewalls.</li><li>
Troubleshoot network issues and ensure minimal downtime.</li><li>
Support and manage Wi-Fi infrastructure across offices.</li></ul>
2. Hardware Support<ul><li>
Install, configure, and maintain desktops, laptops, printers, and peripherals.</li><li>
Diagnose and resolve hardware malfunctions in a timely manner.</li><li>
Coordinate with vendors for repairs and warranty claims.</li></ul>
3. Software and OS Installations<ul><li>
Install and configure operating systems (Windows, macOS, Linux as applicable).</li><li>
Manage updates, licenses, and software deployments.</li><li>
Support installation and maintenance of business applications.</li></ul>
4. Technical Support<ul><li>
Provide first and second-level support to end-users for IT-related issues.</li><li>
Respond to service requests via ticketing system, email, or calls.</li><li>
Escalate unresolved issues to higher-level support when necessary.</li></ul>
5. Inventory Management<ul><li>
Maintain up-to-date IT asset records, including hardware and software inventory.</li><li>
Track issuance and return of IT equipment.</li><li>
Conduct periodic audits to ensure accuracy.</li></ul>
6. Data Backups and Security<ul><li>
Ensure regular system and data backups.</li><li>
Support implementation of cybersecurity measures.</li><li>
Coordinate with IT management for data recovery and disaster recovery processes.</li></ul>
7. Microsoft 365 Management<ul><li>
Administer and support M365 environment (Outlook, Teams, SharePoint, OneDrive).</li><li>
Manage user accounts, permissions, and licenses.</li><li>
Provide training and support for M365 tools.</li></ul>
8. Email Setup and Management<ul><li>
Configure email accounts and troubleshoot issues across devices.</li><li>
Maintain email security, spam filters, and distribution lists.</li></ul>
9. Technical Evaluation<ul><li>
Evaluate new IT equipment and software solutions.</li><li>
Provide recommendations for technology upgrades and improvements.</li></ul>
10. Troubleshooting and Maintenance<ul><li>
Diagnose and resolve IT incidents and system errors.</li><li>
Perform regular maintenance and updates to ensure systems are optimized.</li></ul>
11. Wi-Fi Management<ul><li>
Oversee configuration and maintenance of wireless networks.</li><li>
Monitor performance and security of Wi-Fi access points.</li></ul><h3 class="jobSectionHeader">
Qualifications &amp; Skills:</h3><ul><li>
Bachelors degree in Computer Science, Information Technology, or related field.</li><li>
2 to 4 years of experience in IT support or a similar role.</li><li>
Strong knowledge of networking, hardware, and operating systems.</li><li>
Experience with M365 administration and email systems.</li><li>
Excellent problem-solving, analytical, and communication skills.</li><li>
Ability to prioritize and manage multiple tasks efficiently.</li></ul><h3 class="jobSectionHeader">
Preferred Certifications (Optional):</h3><ul><li>
CompTIA A+ / Network+</li><li>
Microsoft Certified: Modern Desktop Administrator Associate</li><li>
ITIL Foundation Certification</li></ul></div>

CureMD

<div>
 
 Job Overview:
 
 
 
 As a vital part of CureMD&rsquo;s IT team, the Associate IT Support Officer will play a key role in providing technical assistance and ensuring smooth IT operations. Acting as the first line of support, this role is responsible for troubleshooting issues, maintaining system functionality, and ensuring a seamless user experience across the organization.
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Provide timely technical support to end-users for hardware, software, and network-related issues.
 </li>
 <li>
 Install, configure, and troubleshoot Windows and macOS operating systems.
 </li>
 <li>
 Assist in the administration and maintenance of CureMD&rsquo;s LAN, WAN, and wireless network infrastructure.
 </li>
 <li>
 Collaborate with IT teams to resolve escalated technical issues and ensure seamless operations.
 </li>
 <li>
 Monitor system performance and configurations to maintain network security and stability.
 </li>
 <li>
 Identify areas for process improvement and contribute to IT workflow enhancements.
 </li>
 <li>
 Assist in hardware procurement and maintain an accurate IT asset inventory through the designated software portal.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 Strong problem-solving and troubleshooting skills with a customer-focused mindset.
 </li>
 <li>
 Basic understanding of networking fundamentals, Windows, and macOS environments.
 </li>
 <li>
 Familiarity with LAN, WAN, wireless networking, and IT security best practices.
 </li>
 <li>
 Ability to work effectively in a team-oriented IT support environment.
 </li>
 <li>
 Strong communication and interpersonal skills to assist end-users and collaborate with IT teams.
 
 
 </li>
 </ul>
 
 Compensation and Benefits:
 
 
 
 
 💰
 
 
 Financial:
 
 
 
 <ul>
 <li>
 Competitive salary and bi-annual bonus.
 </li>
 <li>
 Fast track and uncapped career growth for high performers.
 </li>
 <li>
 Company-sponsored vehicle financing (car and bike).
 </li>
 <li>
 Interest-free loans.
 </li>
 <li>
 Provident Fund: CureMD matches up to 8% of your base salary.
 
 
 </li>
 </ul>
 
 🏥
 
 
 Health and Wellness:
 
 
 
 <ul>
 <li>
 In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.
 </li>
 <li>
 Hospital treatment monitoring by company doctors.
 </li>
 <li>
 Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).
 </li>
 <li>
 Exclusive health benefits and discounts at top class clinics and labs.
 
 
 </li>
 </ul>
 
 🤝🏻
 
 
 Supportive Workplace:
 
 
 
 <ul>
 <li>
 Pick-up and drop-off services for female employees.
 </li>
 <li>
 In-house daycare facility.
 </li>
 <li>
 In-house gym and recreational area to unwind.
 
 
 </li>
 </ul>
 
 📚
 
 
 Continued Learning:
 
 
 
 <ul>
 <li>
 Company-sponsored trainings, workshops, development programs and retreats.
 </li>
 <li>
 Paid specialized trainings/certifications.
 
 
 </li>
 </ul>
 
 The Difference You&rsquo;ll Make:
 
 
 
 At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives.
 
 Together, let&rsquo;s save lives.
 
</div>

Associate IT Support Officer

Explore 1907+ Systems support officer in Lahore this November. Find roles across top companies and apply now to boost your career.

1907 systems support officer jobs IN Lahore

Software Support Officer

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IT Support Officer

IT Support Officer

IT Support Officer

Associate IT Support Officer