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technical project manager Jobs in Karachi

technical project manager

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customer sevice - team lead Jobs in Karachi

customer sevice - team lead

team lead

Strugbits (PVT.) LTD

We are a growing software house specializing in website development and digital solutions, and we are looking for an experienced Sales Team Lead to manage and grow our sales team.Responsibilities:<ul><li>Lead, mentor, and manage the sales team to achieve monthly and quarterly targets.</li><li>Develop and execute sales strategies for website development and software services.</li><li>Identify new business opportunities and generate high-quality leads.</li><li>Handle key client discussions, proposals, and negotiations.</li><li>Coordinate with the technical and project teams to ensure accurate project scoping.</li><li>Monitor team performance, provide regular feedback, and conduct training sessions.</li><li>Maintain strong relationships with existing clients and ensure client satisfaction.</li><li>Prepare sales reports and forecasts for management.</li></ul>Requirements:<ul><li>Proven experience as a Sales Team Lead or Senior Sales Executive in a software house.</li><li>Strong understanding of website development services and digital solutions.</li><li>Excellent communication, leadership, and negotiation skills.</li><li>Ability to meet targets and work in a fast-paced environment.</li><li>Experience with international clients is a plus.</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs180,000.00 per monthExperience:<ul><li>International Sales: 4 years (Required)</li></ul>Work Location: In person

Sales Team Lead

Waada Digital Pvt Ltd

Waada is seeking a dynamic Team Lead &ndash; Customer Experience (CX) to guide and inspire our Customer Experience team. If you are empathetic, analytical, and results-driven with strong expertise in call center operations, we would love to meet you!Key Responsibilities:<ul><li>Lead, coach, and motivate CX agents to achieve performance goals.</li><li>Monitor key metrics: AHT, CSAT, FCR, NPS.</li><li>Handle escalations and ensure high service quality.</li><li>Prepare and maintain performance reports and dashboards (Excel).</li><li>Collaborate with QA &amp; Training teams for continuous improvement.</li><li>Ensure compliance with tools and processes (CRM, VICI Dialer).</li></ul>Requirements:<ul><li>2&ndash;3 years of experience in a CX/Call Center leadership role.</li><li>Strong communication skills in Urdu &amp; English.</li><li>Proficiency in Advanced Excel.</li><li>Hands-on experience with CRM &amp; ticketing systems.</li><li>Experience in banking or insurance industry preferred.</li></ul>Job Type: Full-timeWork Location: In person

Customer Sevice - Team Lead

TALENT EXPERTZ HR Solutions

We TALENT EXPERTZ recuritment consultants are partnering with a well-established Vintage Apparel company in Karachi for their new Call Center department.About the Client CompanyThe company is a well-established vintage apparel business based in Karachi, serving retailers and customers across Europe and the UK. With export operations managed internationally, the company is now launching a new Call Center department as part of its growth strategy to enhance customer experience, sales conversions, and operational excellence.Position: Team Lead- Operations &amp; QualityRole OverviewWe are looking for an experienced Team Lead to manage and oversee the daily operations of both inbound and outbound teams. This role combines supervision, quality assurance, and compliance oversight to ensure smooth operations, high customer satisfaction, and adherence to company policies.Job Description:Key Responsibilities<ul><li>Supervise inbound and outbound call center teams, ensuring smooth daily operations.</li><li>Train, coach, and mentor agents to improve performance and achieve KPIs.</li><li>Monitor call quality, accuracy, and compliance with company standards.</li><li>Handle escalated customer calls, complaints, and operational issues.</li><li>Ensure adherence to regulatory, data privacy, and company compliance policies.</li><li>Conduct audits, identify process gaps, and recommend improvements.</li><li>Manage shift schedules, attendance, and optimal resource allocation.</li><li>Analyze performance trends and provide feedback to management for decision-making.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum Bachelor&rsquo;s degree</li><li>Proven experience in call center operations or team leadership.</li><li>Strong knowledge of QA and compliance processes.</li><li>Excellent communication and coaching skills.</li><li>Ability to handle escalations professionally and make quick decisions.</li><li>Organized, detail-oriented, and able to multitask in a fast-paced environment.</li></ul>What We Offer<ul><li>Long-term role with job stability</li><li>Company-provided transport facility</li><li>Defined career growth and internal promotion opportunities</li></ul>Location: Bath Island, Clifton, KarachiTiming: 12:00 PM &ndash; 8:00 PMSalary: Market competitveWork days: 5 daysIf you are fluent in English and have experience managing a call center at operations, quality, and compliance levels while driving overall business performance through marketing initiatives, we encourage you to apply for this senior role. Only shortlisted candidates will be contacted.Job Type: Full-timePay: Up to Rs350,000.00 per monthWork Location: In personApplication Deadline: 25/12/2025 Expected Start Date: 15/01/2026

Team Lead _Operations & Quality

Digitaurus Tech

We&rsquo;re Hiring: Development Team LeadDigitaurus Tech is looking for an experienced Development Team Lead to lead our web and application development team. The ideal candidate will be responsible for managing developers, ensuring high-quality delivery, and aligning technical execution with business goals.Key ResponsibilitiesMust have hands on expertise in codingLead, mentor, and manage the development team (web &amp; app)Plan, assign, and oversee daily development tasks and sprintsEnsure timely delivery of projects with quality standardsReview code, architecture, and technical solutionsCollaborate with Project Managers, Sales, and QA teamsIdentify technical risks and provide effective solutionsMaintain documentation and follow best development practicesRequirements3&ndash;5 years of experience in a software houseStrong hands-on experience in PHP/Laravel, Vue Js, Custom, WordPress, Shopify and modern web technologiesProven experience as a Team Lead or Senior DeveloperStrong understanding of development lifecycles and project workflowsExcellent problem-solving, leadership, and communication skillsAbility to work in a fast-paced, target-driven environmentJob DetailsLocation: Shahrah-e-Faisal, KarachiTimings: 09:00 PM &ndash; 06:00 AM (Mon&ndash;Fri) | Night ShiftEmployment Type: Full-time | On-siteApply NowJob Type: Full-timePay: Rs150,000.00 per monthApplication Question(s):<ul><li>Which technologies do you have expertise in?</li></ul>Work Location: In person

Development Team Lead - Night Shift

Orbhex

We&rsquo;re Hiring: Sales Team Lead - Medical BillingCompany OverviewOrbhex is a dynamic IT company specializing in Web &amp; App Development, Software Solutions, Inbound/Outbound Sales, Customer Service, Outsourcing, Marketing, Social Media Management, International Taxation, Medical Billing, and Workers' Compensation. We leverage technology to deliver innovative, efficient, and scalable solutions for clients around the globe.Position Overview:We are hiring a dynamic and target-oriented Sales Team Lead for our US Medical Billing services. The ideal candidate must have hands-on experience in Medical Billing / RCM sales and strong leadership skills to manage and grow a high-performing sales team in Pakistan catering to US healthcare providers.Location: Onsite Job Type: Full-Time Shift: Night Shift (Monday to Friday, 8:00 PM &ndash; 5:00 AM) Salary: PKR 120,000 &ndash; 200,000/month Work Location: II Chundrigar Road, Near Tower (Karachi)Key Responsibilities<ul><li>Lead &amp; manage a team of Medical Billing Sales Executives</li><li>Drive sales for US Medical Billing, RCM, AR &amp; Credentialing services</li><li>Set daily, weekly &amp; monthly sales targets and ensure achievement</li><li>Handle escalated leads and close high-value US clients</li><li>Train, mentor &amp; monitor team performance</li><li>Maintain sales pipeline and update CRM</li><li>Prepare daily &amp; monthly sales performance reports</li><li>Coordinate with billing &amp; operations teams for smooth client onboarding</li><li>Ensure team discipline, motivation &amp; performance growth</li></ul>Required Skills &amp; Experience:<ul><li>3&ndash;6 years experience in Medical Billing / RCM Sales</li><li>1&ndash;2 years experience as Sales Team Lead or Senior Sales Executive</li><li>Strong knowledge of US Medical Billing &amp; Revenue Cycle Management</li><li>Excellent spoken &amp; written English</li><li>Experience dealing with US doctors, clinics &amp; healthcare practices</li><li>Strong closing, negotiation &amp; objection handling skills</li><li>Ability to work in US Night Shift</li><li>Target-driven and leadership mindset</li></ul>Perks &amp; Benefits:<ul><li>Opportunity to work with a dynamic, growing team</li><li>Hands-on experience with latest tools and technologies</li><li>Supportive work culture with room for growth</li><li>Competitive salary package</li><li>Health Insurance</li><li>Life Insurance</li><li>OPD</li><li>Advance Salary</li><li>Loan Facility</li><li>Transportation (Depends on area)</li><li>Professional growth opportunities</li><li>Supportive and collaborative work environment</li></ul>Apply Now! Send your resume to hr@orbhex.com or WhatsApp 03323123108 Let&rsquo;s power up together!Job Type: Full-timePay: Rs120,000.00 - Rs200,000.00 per monthExperience:<ul><li>MB Sales: 3 years (Preferred)</li></ul>Work Location: In person

Sales Team Lead - Medical Billing

INNOVATIVE PRIVATE LIMITED

Key Responsibilities<ul><li>Lead L1&ndash;L3 software support operations.</li><li>Oversee incident handling, root cause analysis, and issue resolution.</li><li>Coordinate with development on complex issues, releases, and patches.</li><li>Maintain support documentation, SOPs, and knowledge base.</li><li>Ensure compliance with security, audit, and change policies.</li><li>Plan and execute client software implementation projects.</li><li>Manage requirements, UAT, go-live, and post-deployment support.</li><li>Serve as primary client escalation and relationship manager.</li><li>Collaborate on new business opportunities and service improvements.</li><li>Mentor and develop team members, driving performance and excellence.</li><li>Desired Competencies:</li><li>Expertise in software support operations and implementation projects.</li><li>Proficient in SQL, application servers, and enterprise software.</li><li>Skilled in Agile and Waterfall project management methodologies.</li><li>Strong analytical, problem-solving, and decision-making abilities.</li><li>Excellent communication, client management, and leadership skills.</li><li>Solid understanding of ITIL and incident/change management processes.</li></ul>EducationBachelor&rsquo;s or Master&rsquo;s in Computer Science, Software Engineering, or a related field.Experience7&ndash;8 years, with 1&ndash;2 years in a leadership role. Understanding of networking concepts and security best practices.Location: KarachiJob Type: Full-timeWork Location: In person

Team Lead - Value added Support

Mywater

Team Lead &ndash; Supply Chain ManagementLocation: Karachi Job Type: Full-TimeAbout the Role:We are looking for a sharp, efficient, and highly organized Supply Chain Management Team Lead to oversee and streamline end-to-end supply chain operations. The ideal candidate must be proactive, ensuring smooth procurement, inventory, logistics, and vendor management processes.Key Responsibilities:<ul><li>Lead and supervise the supply chain team to ensure timely execution of daily tasks.</li><li>Manage procurement cycles, purchase orders, and vendor relationships.</li><li>Monitor inventory levels and ensure adequate stock availability across all departments.</li><li>Coordinate with internal teams (HR, Operations, Production, Admin, Finance) for smooth supply flow.</li><li>Optimize supply chain processes to improve efficiency and reduce operational costs.</li><li>Ensure timely delivery of materials, equipment, and supplies.</li><li>Track shipments and resolve logistics issues promptly.</li><li>Maintain accurate records of purchases, deliveries, and stock usage.</li><li>Forecast supply needs based on hiring, production plans, and operational requirements.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Business Administration or related field.</li><li>Minimum 2-3 years of experience in supply chain or procurement.</li><li>Excellent communication and vendor negotiation skills.</li><li>Proficiency in MS Excel and supply chain software.</li><li>Sharp attention to detail with a high level of efficiency and accountability.</li><li>Leadership qualities and ability to supervise a team effectively.</li></ul>What We Are Looking For:A candidate who is:<ul><li>Sharp, quick, and efficient</li><li>Able to lead with confidence</li><li>Proactive in identifying problems and implementing solutions</li></ul>Salary: Market CompetitiveJob Type: Full-timeWork Location: In person

Team Lead- Supply Chain Management

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