consultant

product technical analyst

senior consultant

solutions engineer

technical director

technical consultant

Searches @ Wenham Carter

<div>
 <p>
  A global market leader in enterprise cloud workflows is growing its specialist team in the Middle East and is looking for a Principal Technical Consultant to lead complex CRM and Field Service transformation programmes with some of the world&rsquo;s largest organisations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you are a hands-on technical expert who can also operate as a trusted adviser to senior stakeholders, this could be a great next step.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The opportunity
 </p>
 <p>
  In this role, you will:
 </p>
 <ul>
  <li>
   Act as the primary technical lead on major CRM and Field Service projects, owning solution design and technical delivery
  </li>
  <li>
   Translate business requirements into scalable architecture and configurations across Customer Service and Field Service workflows
  </li>
  <li>
   Lead technical onboarding, assess existing platforms and processes, and shape best-practice roadmaps for clients
  </li>
  <li>
   Build and configure workflows, integrations and automations using modern web technologies (APIs, REST, JavaScript, HTML/CSS, SSO, middleware, etc.)
  </li>
  <li>
   Serve as an escalation point for complex technical issues, removing roadblocks and driving successful outcomes
  </li>
  <li>
   Mentor and coach developers and consultants, raising the overall technical bar across the team
  </li>
  <li>
   Partner closely with pre-sales to scope complex engagements and shape compelling technical solutions
  </li>
  <li>
   Contribute to thought leadership content such as webinars, whitepapers and community activity on CRM / Field Service best practice
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  What you bring
 </p>
 <ul>
  <li>
   8+ years&rsquo; experience in consulting, configuration and implementation of complex enterprise technologies
  </li>
  <li>
   Deep expertise in Customer Service Management and Field Service Management domains, with a strong grasp of industry-specific workflows, use cases and compliance needs
  </li>
  <li>
   Proven experience designing end-to-end technical architectures and integration strategies in large, complex environments
  </li>
  <li>
   Strong hands-on skills across web and SaaS technologies (XML, HTML, JavaScript, web services, APIs, SSO, etc.)
  </li>
  <li>
   Experience leveraging AI or automation to improve workflows, decision-making and operational efficiency
  </li>
  <li>
   Ability to influence senior stakeholders, simplify complex technical topics and make clear recommendations
  </li>
  <li>
   Relevant certifications in major enterprise workflow / CRM / field service platforms at implementation or architect level (or the ability to achieve these quickly)
  </li>
  <li>
   Fluency in
   <strong>
    Arabic and English
   </strong>
   is essential
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Why join
 </p>
 <ul>
  <li>
   Work with a true global leader in digital workflows and AI-powered automation
  </li>
  <li>
   Lead high-impact transformation programmes with major enterprises in the region
  </li>
  <li>
   Operate in a senior, visible role with strong influence on both customers and internal product teams
  </li>
  <li>
   Join a collaborative, expert team with genuine opportunities for progression towards technical architecture leadership
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Interested?
 </p>
 <p>
  If this sounds like you, please apply with a copy of your CV and we will get back to you with feedback and next steps.
 </p>
</div>


Principal Technical Consultant – CRM & Field Service

ServiceNow

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><br>
The Senior Technical Consultant for <b>CRM &amp; Industry Workflows</b> is a technical responsible for guiding clients through the implementation of ServiceNow&rsquo;s <b>Customer Service Management (CSM), </b><b>Field Service Management (FSM)</b></p><p>
This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The successful candidate will possess deep expertise in field service management, coupled with a strong understanding of customer service workflows, to solve complex client challenges and advocate for customer needs within ServiceNow.</p><p><b>
Key Responsibilities</b></p><p>
Project Delivery</p><ul><li><p>
Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions.</p></li><li><p>
Oversee technical delivery, ensuring alignment with client requirements and ServiceNow best practices for CSM and FSM implementations.</p></li><li><p>
Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments.</p></li><li><p>
Lead technical onboarding with clients, assessing existing processes and platform configurations to tailor solutions effectively.</p></li><li><p>
Perform hands on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities; Flow Designer, REST, JavaScript, HTML, CSS, SSO, Mid-servers, and more.</p></li><li><p>
Serve as an escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges.</p></li><li><p>
Mentor and guide developers and consultants on best practices in technical design and field service management workflows.</p></li></ul><p></p><p><br>
Pre-Sales Support</p><ul><li><p>
Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on CSM/FSM.</p></li><li><p>
Demonstrate thought leadership by contributing to webinars, whitepapers, and community groups, highlighting expertise in field service management.</p></li></ul><p></p><p><br>
Product Collaboration</p><ul><li><p>
Engage with ServiceNow product teams to provide feedback and insights on new features, capabilities, and best practices.</p></li><li><p>
Participate in go-to-market strategies for new service offerings, ensuring alignment with field service management trends and customer needs.</p></li></ul><p></p><b><br>
Qualifications</b><p><br>
In order to be successful in this role, we need someone who has:</p><p><b>
Experience:</b></p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
A minimum of 8 years in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps</li></ul><p><b>
Customer Service Management Expertise:</b> Proven track record in designing and implementing CSM solutions, with a solid understanding of industry-specific workflows, use cases, compliance requirements, and best practices.</p><p><b>
Industry:</b> Financial Services</p><p><b>
Domains:</b> Customer Service Management, Field Service Management</p><p><b>
Leadership Skills:</b> Ability to influence senior leaders and stakeholders, providing clear recommendations that address business and technical challenges in field service contexts.</p><p><b>
Technical Skills:</b> Proficiency in creating architectural designs, solution presentations, and integration strategies, particularly within TSOM environments. Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies</p><p><b>
Certifications: </b>Must hold or be able to achieve within the first 90 days ServiceNow certifications for Customer Service Management and Field Service Management Implementation Specialist, and Certified Technical Architect within the first year.</p><p><b>
Languages:</b> Fluency in <b>Arabic</b> and <b>English</b> essential</p><p>
Required Certifications</p><p>
Mandatory:</p><ul><li><p>
Certified System Administrator</p></li><li><p>
Certified Implementation Specialist &ndash; CSM, FSM (within 90 days)</p></li><li><p>
Certified Technical Architect (within first year)</p></li></ul><p>
When not having ServiceNow experience, then similar certification and experience for example with Salesforce:</p><ul><li><p>
Salesforce Service Cloud Consultant</p></li><li><p>
Salesforce CTA</p></li><li><p>
Salesforce Field Service Lightning</p></li></ul><p>
This role is ideal for a technical expert passionate about driving field service transformation and customer service excellence through innovative ServiceNow solutions.</p><b><br>
Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Principal Technical Consultant - CRM & Industry Workflows

Innovative Solutions SA

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Innovative Solutions (IS) is a leading pure-player Cybersecurity company in the GCC, established in 2003 and headquartered in Riyadh, with a presence in Al Khobar, Jeddah, Dubai, and Abu Dhabi. Our Cybersecurity Solutions and Services encompass Advisory Services, Technical Assurance, Solution Deployment, Professional Services, and Managed Security Services.
 <br/>
 <br/>
 Innovative Solutions is committed to its Mission to "Bring Trust to Cyberspace" to ensure "
 <strong>
  Your Business, Secured!
 </strong>
 ."
 <br/>
 <br/>
 <strong>
  Role Description
  <br/>
  <br/>
 </strong>
 The Senior Technical Consultant will lead the Integrated Network Defense Department, overseeing the design, implementation, and continuous improvement of secure network architecture across the organization. This role ensures the seamless integration of cybersecurity controls (WAF, FW, EDR, IPS, PAM) with core network functions (routing, switching, load balancing, SD-WAN). The consultant provides expert guidance on security strategies, drives technology modernization, and ensures the resilience, availability, and integrity of the ministry's network and security infrastructure.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Leadership &amp; Strategy
  </li>
  <li>
   Establish and lead the Integrated Network Defense Department, including vision, roadmap, and operating model
  </li>
  <li>
   Develop and maintain unified network and security architecture aligned with organizational goals and regulatory frameworks
  </li>
  <li>
   Lead modernization initiatives, including Zero Trust, SASE, XDR, and network segmentation
  </li>
  <li>
   Provide advisory to senior management on strategic investments, technology refresh, and managed security services adoption
  </li>
  <li>
   Network &amp; Security Architecture
  </li>
  <li>
   Design and oversee enterprise-level architecture that integrates routing, switching, firewalling, WAF, EDR, IPS, NAC, VPN, IAM, and cloud security
  </li>
  <li>
   Ensure architecture scalability and resilience across HQ, branches, data centers, and cloud environments
  </li>
  <li>
   Define and enforce network security baselines, standards, and hardening guidelines
  </li>
  <li>
   Lead the evaluation and selection of next-generation technologies and vendors
  </li>
  <li>
   Operations &amp; Governance
  </li>
  <li>
   Ensure continuous and secure operation of the network and security stack, including performance optimization and incident response alignment
  </li>
  <li>
   Oversee configuration management, change control, and lifecycle management for network and security assets
  </li>
  <li>
   Collaborate with SOC, NOC, Threat Intelligence, and other cybersecurity teams to create a unified defense approach
  </li>
  <li>
   Establish KPIs, SLAs, dashboards, and reporting mechanisms for operational visibility and decision making
  </li>
  <li>
   Technical Expertise &amp; Support
  </li>
  <li>
   Act as the escalation point for complex networking and security issues
  </li>
  <li>
   Provide architecture reviews, solution designs, PoCs, and troubleshooting leadership
  </li>
  <li>
   Mentor junior engineers and guide knowledge-transfer activities with vendors and managed service providers
  </li>
  <li>
   Compliance &amp; Risk Management
  </li>
  <li>
   Ensure adherence to national cybersecurity frameworks (e.g., NCA, SAMA CSF) and global best practices (ISO 27001, NIST 800-53, CIS)
  </li>
  <li>
   Conduct risk assessments, gap analyses, and compliance audits on network and security controls
  </li>
  <li>
   Define mitigation plans for vulnerabilities, misconfigurations, or architectural risks
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <strong>
  Requirements (Experience &amp; Skills)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10+ years of technical experience in network and cybersecurity domains
  </li>
  <li>
   Proven experience leading teams or departments responsible for routing, switching, firewalls, WAF, EDR, IPS, and related security controls
  </li>
  <li>
   Strong background in designing enterprise architectures across on-prem, hybrid, and cloud environments
  </li>
  <li>
   Hands-on expertise with Cisco, Palo Alto, Fortinet, F5, Splunk, Elastic, and similar platforms
  </li>
  <li>
   Experience with Zero Trust implementation, micro-segmentation, and secure access frameworks
  </li>
  <li>
   Familiarity with government, enterprise, or critical infrastructure environments
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advanced knowledge of routing protocols (OSPF, BGP), switching, SD-WAN, DNS/DHCP/IPAM
  </li>
  <li>
   Strong skills in firewalling, WAF, EDR/XDR, IPS, proxy, NAC, VPN, IAM/PAM
  </li>
  <li>
   Experience with load balancers, reverse proxies, and traffic engineering
  </li>
  <li>
   Understanding of cloud security (Azure/AWS), microservices architecture, and API security
  </li>
  <li>
   Strong analytical, documentation, and architecture diagramming skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Soft Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong leadership and communication capabilities
  </li>
  <li>
   Ability to influence stakeholders and drive cross-functional collaboration
  </li>
  <li>
   Excellent problem-solving and crisis management abilities
  </li>
  <li>
   Strategic mindset with ability to translate complex technical issues to business terms
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Certifications (Preferred)
  <br/>
  <br/>
 </strong>
 <strong>
  Network Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   CCNP / CCIE (Routing &amp; Switching or Security)
  </li>
  <li>
   JNCIP / JNCIE
  </li>
  <li>
   F5 Certified Technology Specialist (CTS)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Security Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   CISSP
  </li>
  <li>
   CISM
  </li>
  <li>
   GIAC (GSEC, GCIA, GCED, GCIH)
  </li>
  <li>
   Palo Alto PCNSE / Fortinet NSE4-NSE7
  </li>
  <li>
   AWS/Azure Security Specialty (for hybrid/cloud environments)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Architecture &amp; Governance Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   TOGAF
  </li>
  <li>
   ITIL v4
  </li>
 </ul>
</div>


Sr. Technical Consultant - Integrated Network Defense Division

Innovative Solutions

<div><h3 class="jobSectionHeader"><b>Company Description</b></h3><p>
Innovative Solutions (IS) is a leading pure-player Cybersecurity company in the GCC, established in 2003 and headquartered in Riyadh, with a presence in Al Khobar, Jeddah, Dubai, and Abu Dhabi. Our Cybersecurity Solutions and Services encompass Advisory Services, Technical Assurance, Solution Deployment, Professional Services, and Managed Security Services.</p><p>
Innovative Solutions is committed to its Mission to &ldquo;Bring Trust to Cyberspace&rdquo; to ensure &ldquo;<b>Your Business, Secured!</b>.&rdquo;</p><h3 class="jobSectionHeader"><b>
Role Description</b></h3><p><br>
The Senior Technical Consultant will lead the Integrated Network Defense Department, overseeing the design, implementation, and continuous improvement of secure network architecture across the organization. This role ensures the seamless integration of cybersecurity controls (WAF, FW, EDR, IPS, PAM) with core network functions (routing, switching, load balancing, SD-WAN). The consultant provides expert guidance on security strategies, drives technology modernization, and ensures the resilience, availability, and integrity of the ministry&rsquo;s network and security infrastructure.</p><p></p><p><b>
Key Responsibilities</b></p><p><b>
1. Leadership &amp; Strategy</b></p><ul>
<li>
Establish and lead the Integrated Network Defense Department, including vision, roadmap, and operating model.</li>
<li>Develop and maintain unified network and security architecture aligned with organizational goals and regulatory frameworks.</li>
<li>Lead modernization initiatives, including Zero Trust, SASE, XDR, and network segmentation.</li>
<li>Provide advisory to senior management on strategic investments, technology refresh, and managed security services adoption.</li>
</ul><p><b>
2. Network &amp; Security Architecture</b></p><ul>
<li>
Design and oversee enterprise-level architecture that integrates routing, switching, firewalling, WAF, EDR, IPS, NAC, VPN, IAM, and cloud security.</li>
<li>Ensure architecture scalability and resilience across HQ, branches, data centers, and cloud environments.</li>
<li>Define and enforce network security baselines, standards, and hardening guidelines.</li>
<li>Lead the evaluation and selection of next-generation technologies and vendors.</li>
</ul><p><b>
3. Operations &amp; Governance</b></p><ul>
<li>
Ensure continuous and secure operation of the network and security stack, including performance optimization and incident response alignment.</li>
<li>Oversee configuration management, change control, and lifecycle management for network and security assets.</li>
<li>Collaborate with SOC, NOC, Threat Intelligence, and other cybersecurity teams to create a unified defense approach.</li>
<li>Establish KPIs, SLAs, dashboards, and reporting mechanisms for operational visibility and decision making.</li>
</ul><p><b>
4. Technical Expertise &amp; Support</b></p><ul>
<li>
Act as the escalation point for complex networking and security issues.</li>
<li>Provide architecture reviews, solution designs, PoCs, and troubleshooting leadership.</li>
<li>Mentor junior engineers and guide knowledge-transfer activities with vendors and managed service providers.</li>
</ul><p><b>
5. Compliance &amp; Risk Management</b></p><ul>
<li>
Ensure adherence to national cybersecurity frameworks (e.g., NCA, SAMA CSF) and global best practices (ISO 27001, NIST 800-53, CIS).</li>
<li>Conduct risk assessments, gap analyses, and compliance audits on network and security controls.</li>
<li>Define mitigation plans for vulnerabilities, misconfigurations, or architectural risks.</li>
</ul><p>
</p><p><b>Requirements (Experience &amp; Skills)</b></p><p><b>
Experience</b></p><ul>
<li>
10+ years of technical experience in network and cybersecurity domains.</li>
<li>Proven experience leading teams or departments responsible for routing, switching, firewalls, WAF, EDR, IPS, and related security controls.</li>
<li>Strong background in designing enterprise architectures across on-prem, hybrid, and cloud environments.</li>
<li>Hands-on expertise with Cisco, Palo Alto, Fortinet, F5, Splunk, Elastic, and similar platforms.</li>
<li>Experience with Zero Trust implementation, micro-segmentation, and secure access frameworks.</li>
<li>Familiarity with government, enterprise, or critical infrastructure environments.</li>
</ul><p><b>
Technical Skills</b></p><ul>
<li>
Advanced knowledge of routing protocols (OSPF, BGP), switching, SD-WAN, DNS/DHCP/IPAM.</li>
<li>Strong skills in firewalling, WAF, EDR/XDR, IPS, proxy, NAC, VPN, IAM/PAM.</li>
<li>Experience with load balancers, reverse proxies, and traffic engineering.</li>
<li>Understanding of cloud security (Azure/AWS), microservices architecture, and API security.</li>
<li>Strong analytical, documentation, and architecture diagramming skills.</li>
</ul><p><b>
Soft Skills</b></p><ul>
<li>
Strong leadership and communication capabilities.</li>
<li>Ability to influence stakeholders and drive cross-functional collaboration.</li>
<li>Excellent problem-solving and crisis management abilities.</li>
<li>Strategic mindset with ability to translate complex technical issues to business terms.</li></ul><p></p><p><b><br>
Certifications (Preferred)</b></p><p><b>
Network Certifications</b></p><ul>
<li>
CCNP / CCIE (Routing &amp; Switching or Security)</li>
<li>JNCIP / JNCIE</li>
<li>F5 Certified Technology Specialist (CTS)</li>
</ul><p><b>
Security Certifications</b></p><ul>
<li>
CISSP</li>
<li>CISM</li>
<li>GIAC (GSEC, GCIA, GCED, GCIH)</li>
<li>Palo Alto PCNSE / Fortinet NSE4&ndash;NSE7</li>
<li>AWS/Azure Security Specialty (for hybrid/cloud environments)</li>
</ul><p><b>
Architecture &amp; Governance Certifications</b></p><ul>
<li>
TOGAF</li>
<li>ITIL v4</li></ul></div>

Rothoblaas

<p></p><div><div><div><div>Technical Consultant (F/M/Other), Riyadh</div><div></div><div><br>
Riyadh | Freelancer</div><div></div><div><b><br>
OUR COMMITTMENT:</b></div><ul><li>
Flexible work arrangements.</li><li>
A fixed monthly salary plus quarterly sales bonus.</li><li>
Company car, cell phone and computer.</li><li>
Tailored onboarding and training program.</li><li>
Creating a vibrant work culture through dynamic team events.</li></ul><div></div><div><b><br>
IF YOU ARE:</b></div><ul><li>
A road runner, equipped with a valid driver's license and a willingness to travel, ready to hit the road and connect with potential clients in your area.</li><li>
 Adaptable and dynamic, able to thrive in a rapidly changing business.</li><li>
A technical geek, possibly with a background in construction.</li><li>
A sales dynamo with a proven track record, good at negotiation and organization, and thriving on interaction and communication.</li><li>
A good English speaker.</li></ul><div></div><div><b><br>
IF YOU WANT TO:</b></div><ul><li>
Network, network, network, by attending industry events and trade shows to expand the client base and stay updated on industry trends and advancements.</li><li>
Engage clients by organizing and leading visits, brilliant company presentations and enlightening training sessions.</li><li>
Be at the forefront of an expanding business by developing relationships with potential customers, from architects to carpenters, retailers, and safety specialists.</li><li>
Offer expert technical advice on innovative products for timber construction, passive house buildings and safety systems.</li></ul><div></div><div><b><br>
THEN WE ARE JUST LOOKING FOR YOU!</b></div><div></div><div><br>
Rothoblaas is a global company with roots in the Italian Alps. We develop, manufacture, and distribute innovative solutions for timber construction and fall protection systems in over 80 countries. We call ourselves &quot;Rebels at work&quot;, we think creatively, we thrive on innovation.</div><div>
Alpine heart, international spirit. This is what sets us apart.</div><div></div><div><br>
Do you feel like a &ldquo;Rebel at work&rdquo; already? Send us your application!</div></div></div></div><div></div>

Technical Commercial Consultant, (F/M/Other), Riyadh

State Street

<div><div>Who we are looking for</div><div><div><div><div><div><div><div><div><div><div>
Charles River are looking to expand their established Implementation Services Team. The Consultant is responsible for all aspects of implementation for the Charles River IMS. They will need to become a product expert in a short amount of time and remain up-to-date as product and industry changes require. A Consultant needs to manage the competing demands of the clients to whom the he or she is assigned, operating administratively as well as hands-on. In depth training will be provided at our London office (5 weeks).</div><div>
The ideal candidate will have a mixture of asset management/business knowledge, business analysis, project experience, relationship management and implementation experience. They will be comfortable running a large and complex implementation project, dealing with all the associated issues, either individually or as part of a larger team.</div><div></div><div>
Why this role is important to us</div><div>
The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019.</div><div>
Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.</div><div></div><div>
What you will be responsible for</div><div>
As Senior Consultant - Implementation Services you will be responsible for:</div><ul><li><div>
Day to day management of an implementation project from a CRD perspective</div></li><li><div>
Interpreting workflow analysis documents and the conversion of these documents into specifications for CR IMS configuration to ensure Best Practice delivery</div></li><li><div>
Providing on-going communication and evaluation of project status to the client and Charles River Project Manager</div></li><li><div>
Providing a single point of contact for a Client during the Implementation project.</div></li><li><div>
Undertaking the daily execution of the project plan steps</div></li><li><div>
Ensuring that the Client&rsquo;s needs are understood and documented</div></li><li><div>
Providing proactive leadership in a Client&rsquo;s utilization of CRD products and services</div></li><li><div>
Facilitating conference calls &amp; meetings with other consultants and product experts</div></li><li><div>
Communicating pertinent information on upgrades and major releases</div></li><li><div>
Managing training and consulting resource requests</div></li><li><div>
Monitoring and assisting with the issue escalation process</div></li><li><div>
Responding to additional product requests</div></li><li><div>
Managing the co-ordination of work undertaken by CRD&rsquo;s representatives in other locations for the implementation</div></li><li><div>
Maintain a general awareness of industry changes/trends</div></li><li><div>
The role involves extensive travel and can involve spending up to 5 days per week on a client site within the EMEA region.</div></li></ul><div></div><div>
What we value</div><ul><li><div>
Extensive experience in a similar role implementing financial systems.</div></li><li><div>
Strong Front Office experience (order management, dealing with Fund Managers/Traders)</div></li><li><div>
Applications experience with Charles River Investment Management System or Equivalent (competitor)</div></li><li><div>
Good Investment Management and market instrument knowledge &ndash; Front Office workflows; Fixed Income/derivatives, Equity, Compliance, IBOR, PMA, Ex-Ante and Ex-Post Risk and Scenario Analysis</div></li><li><div>
A specific previous area of focus e.g. Risk systems, IBOR, Scenario Analysis is desirable</div></li></ul><div></div><div>
Education &amp; Preferred Qualifications</div><ul><li><div>
Fluency in a second European Language is highly desirable</div></li><li><div>
University degree &ndash; ideally in a Finance or Technology discipline.</div></li></ul><div></div><div>
Additional requirements</div><ul><li><div>
Have superior client facing skills</div></li><li><div>
Some technical knowledge, ideally SQL</div></li><li><div>
Experience dealing with users or clients from either a technical or business area</div></li><li><div>
Comfortable making presentations covering business, technical or sales</div></li><li><div>
Experience managing/coordinating projects and a demonstrable understanding of the project life-cycle.</div></li></ul><div></div><div>
About State Street</div><div>
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we&rsquo;re making our mark on the financial services industry. For more than two centuries, we&rsquo;ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data &amp; analytics, investment research &amp; trading and investment management to institutional clients.</div><div></div><div>
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You&rsquo;ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.</div><div></div><div>
Inclusion, Diversity and Social Responsibility. We truly believe our employees&rsquo; diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.</div><div>
State Street is an equal opportunity and affirmative action employer.</div><div>
Discover more at StateStreet.com/careers</div></div></div></div></div></div></div></div></div></div><div></div><div>
About State Street</div><div></div><div>
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.</div><div></div><div>
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you&rsquo;ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.</div><div></div><div>
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.</div><div></div><div>
Discover more information on jobs at <div>StateStreet.com/careers</div></div><div></div><div>
Read our <div>CEO Statement</div></div></div>

Senior Technical Consultant, Implementation Services, Charles River Development, Assistant Vice President

ICS Intelligence

<p>Role: Oracle EBS Consultant (Techno-Functional / Functional / Technical)</p><p>Location: onsite</p><p>Experience: 8 &ndash;12+ years</p><p>Employment Type: Full-time</p><p>Job Summary</p><p>The Oracle EBS Consultant will be responsible for implementing, supporting, and enhancing Oracle E-Business Suite (EBS) modules. The role involves requirement gathering, solution design, configuration, customization support, testing, and end-user assistance across business functions.</p><p>Key Responsibilities</p><p>Functional Responsibilities</p><p>* Work with business users to gather requirements and translate them into functional specifications.</p><p>* Configure Oracle EBS modules (e.g., Finance, SCM, HRMS, Projects, Manufacturing).</p><p>* Perform setups, testing, documentation, and user training.</p><p>* Support month-end/quarter-end/year-end activities.</p><p>* Troubleshoot functional issues and coordinate with technical teams for fixes.</p><p>* Prepare MD050 / MD070 documents.</p><p>Technical Responsibilities (for Technical or Techno-Functional roles)</p><p>* Develop and customize Oracle EBS components (Reports, Interfaces, Conversions, Extensions, Workflows).</p><p>* Use Oracle tools: PL/SQL, Forms, Reports, Oracle Workflow, OAF, BI Publisher.</p><p>* Create RICEFW components as per business requirements.</p><p>* Handle performance tuning and data migration activities.</p><p>* Work closely with DBAs on patching, cloning, and upgrades.</p><p>Required Skills</p><p>* Hands-on experience in Oracle E-Business Suite R12.x (12.1.3 / 12.2.x).</p><p>* Strong understanding of key modules such as:</p><p>* Finance: AP, AR, GL, FA, CM</p><p>* SCM: PO, OM, INV, WMS, ASCP</p><p>* HRMS/Payroll</p><p>* Good knowledge of Oracle SQL/PLSQL (for Technical or Techno-Functional roles).</p><p>* Experience with EBS upgrades, patching, and support.</p><p>* Strong problem-solving and analytical skills.</p><p>* Excellent communication and client-handling skills.</p><p>Good to Have</p><p>* Experience in Oracle Cloud/Fusion migration projects.</p><p>* Familiarity with Oracle AIM or OUM methodologies.</p><p>* Knowledge of APIs, Web ADI, SOA integrations.</p><p>* Certifications in Oracle EBS or Oracle Cloud.</p><p>Education</p><p>* Bachelor&rsquo;s/Master&rsquo;s degree in Computer Science, IT, Engineering, or related field.</p><p>Job Type: Full-time</p>

Oracle EBS Consultant

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Senior Technical Consultant, Implementation Services, Charles River Development, Assistant Vice President

Oracle EBS Consultant