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Mindware

<div>
 Date: Feb 20, 2026
 
 
 Location:
 
 
 Cairo, EG
 
 
 Company: Mindware FZ-LLC (EGY)
 
 
 Req ID: 3086
 
 
 
 Job Title
 
 
 
 Technical Support Engineer
 
 
 
 Job Scope
 
 
 
 The Technical Support Engineer is responsible to provide high-quality technical assistance to customers and internal teams. The ideal candidate has solid troubleshooting skills, strong communication abilities, and a customer-focused mindset, responsible for diagnosing issues, resolving technical problems, and ensuring smooth system operations.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide Level 1 and Level 2 technical support (remote and on-site if required).
 </li>
 <li>
 Troubleshoot hardware, software, and network-related issues.
 </li>
 <li>
 Install, configure, and maintain IT systems and applications.
 </li>
 <li>
 Monitor system performance and ensure availability.
 </li>
 <li>
 Escalate complex issues to senior engineers or vendors when necessary.
 </li>
 <li>
 Document incidents, solutions, and technical procedures.
 </li>
 <li>
 Support system upgrades, patches, and maintenance activities.
 </li>
 <li>
 Assist in implementation and deployment projects.
 </li>
 <li>
 Ensure SLA compliance and timely issue resolution.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in technical support or IT operations.
 </li>
 <li>
 Good understanding of:
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
 </li>
 <li>
 Active Directory and user management
 </li>
 <li>
 Basic virtualization concepts (VMware / Hyper-V is a plus)
 </li>
 <li>
 Backup and security best practices
 </li>
 <li>
 Experience with ticketing systems.
 </li>
 <li>
 Basic knowledge of cloud platforms (Azure / AWS is a plus)
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Science or any other related field
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience
 
 
</div>

Technical Support Engineer

Concentrix

<div>
 
 A Technical Advisor provides exceptional technical assistance and customer service to our clients. You will be responsible for diagnosing and resolving technical issues, answering inquiries, and ensuring customer satisfaction via Chat, you will act as a liaison between customers and internal teams, escalating complex issues as needed.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 Provide timely and accurate technical support to customers via chat, and other communication channels.
 
 
 Diagnose and troubleshoot technical issues related to our products and services.
 
 
 Guide customers through problem-solving processes, providing clear and concise instructions.
 
 
 Maintain a thorough understanding of our products and services, as well as industry best practices.
 
 
 Provide feedback to product development and support teams regarding common customer issues.
 
 
 
 
 
 
 Requirements:
 
 
 
 
 Strong verbal and written communication skills in English (B2-C1)
 
 
 Ready to start immediately.
 
 
 Strong problem-solving and analytical skills.
 
 
 Ability to multitask and prioritize tasks effectively.
 
 
 Familiarity with CRM tools and knowledge management systems.
 
 
 Technical troubleshooting experience, with the ability to diagnose and resolve issues independently.
 
 
 
 
 
 
 Benefits:
 
 
 
 
 Competitive salary and package.
 
 
 Opportunities for professional development and getting promoted after 6 months.
 
 
 Social &amp; Medical insurance.
 
 
 Transportation Provided.
 
 
 
</div>

Technical Support Specialist (Chat & Email)

Capgemini

<div>
 
 About Capgemini
 
 
 
 Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of &euro;22.1 billion.
 
 
 
 Job Description
 
 
 
 As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Services.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Resolve issues while working closely with multi-functional teams
 </li>
 <li>
 Provide with Senior Engineers and escalation points to engage Engineering resources and internal stakeholders.
 </li>
 <li>
 Determine priority levels while negotiating and setting expectations with customers
 </li>
 <li>
 Ensure the customer is communicated with in a timely manner and treated with the highest degree of respect
 </li>
 <li>
 Drive excellence through quality closures and proper escalation of issues
 </li>
 <li>
 Take ownership of customer success and satisfaction.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in a relevant field.
 </li>
 <li>
 Fluent in Portuguese (written and spoken) and proficient in English.
 </li>
 <li>
 Certification as a Red Hat Certified System Administrator (RHCSA).
 </li>
 <li>
 First-rate interpersonal skills, phone etiquette and work ethic.
 </li>
 <li>
 Ability to work under pressure with calmness and composure.
 </li>
 </ul>
</div>

Technical Support Engineer (Portuguese Speaking)

Integrant, Inc.

<div>
 
 
 Integrant Inc
 
 is hiring a passionate "Senior Lead Software Engineer - .Net Full Stack". This role is the technical backbone of the project &mdash; owning architecture, engineering standards, and technical quality while partnering with the Technical Project Lead on delivery. Top candidates will demonstrate deep technical expertise across modern .NET, cloud, AI, and distributed systems, with the ability to elevate their team's skills and drive engineering excellence.
 
 
 Duties &amp; Responsibilities:
 
 
 
 Architecture &amp; System Design
 
 
 <ul>
 <li>
 Own and approve system architecture, design specifications, and technical direction.
 </li>
 <li>
 Define bounded contexts and map context relationships using DDD patterns (Shared Kernel, Customer-Supplier, Anti-Corruption Layers).
 </li>
 <li>
 Design event-driven systems: model domain events, implement async event processing, ensure event idempotency, and handle eventual consistency.
 </li>
 <li>
 Design microservices communication strategies (sync/async), API gateways, database-per-service patterns, and distributed transaction handling.
 </li>
 <li>
 Design distributed caching strategies including cache-aside, write-through, and cache invalidation/coherency patterns.
 </li>
 <li>
 Design comprehensive testing strategies: contract testing, integration testing, end-to-end testing, and test data management.
 </li>
 </ul>
 
 
 AI &amp; Agents
 
 
 <ul>
 <li>
 Design and implement multi-agent systems where agents collaborate using coordination frameworks or shared context for complex workflows.
 </li>
 <li>
 Implement operational patterns for multi-agent reliability: retry logic, branching/conditional logic, fallback strategies, and long-running task management.
 </li>
 <li>
 Establish agent evaluation frameworks &mdash; log agent actions, track errors/latency/success rates, and drive continuous improvement through feedback loops.
 </li>
 </ul>
 
 
 Cloud &amp; Serverless
 
 
 <ul>
 <li>
 Implement advanced caching solutions using Redis/Azure Cache (strings, hashes, lists, sets, sorted sets, pub/sub).
 </li>
 <li>
 Design complex serverless orchestration: function chaining, fan-out/fan-in workflows, connection pooling, and scalability optimization.
 </li>
 <li>
 Design API gateway policies: request/response pipelines, hierarchical policy scopes (global, API, endpoint), authentication/authorization mechanisms, and transformation/caching policies.
 </li>
 </ul>
 
 
 Database
 
 
 <ul>
 <li>
 Design and implement database replication (master-slave) and high availability/failover strategies.
 </li>
 </ul>
 
 
 DevOps
 
 
 <ul>
 <li>
 Design multi-container applications using Docker Compose, manage volumes for data persistence, configure container networking, port mapping, and environment variables.
 </li>
 <li>
 Drive CI/CD pipeline practices and source control workflows across the team.
 </li>
 </ul>
 
 
 Security
 
 
 <ul>
 <li>
 Secure AI API keys and model endpoints: key rotation, rate limiting, endpoint authentication, TLS, usage monitoring, cost controls, and IP allow listing.
 </li>
 <li>
 Design agent authentication and authorization: agent identity management, service-to-service auth, credential rotation, and inter-agent communication security.
 </li>
 <li>
 Understand and apply vulnerability scanning approaches (SAST, DAST, SCA) and tools (SonarQube, Snyk).
 </li>
 </ul>
 
 
 Engineering Standards &amp; Quality
 
 
 <ul>
 <li>
 Enforce sound software engineering practices: iterative development, code reviews, unit testing, integration testing, and automation testing.
 </li>
 <li>
 Review and sign-off on functional and technical specifications; monitor deliverables vs. specifications and provide corrective actions.
 </li>
 <li>
 Champion best practices in design patterns, SOLID principles, and clean architecture.
 </li>
 </ul>
 
 
 Team Growth &amp; Mentorship
 
 
 <ul>
 <li>
 Mentor and train team members on software design, design patterns, SOLID principles, and emerging technologies.
 </li>
 <li>
 Conduct code reviews that are educational &mdash; raise the engineering bar for the whole team.
 </li>
 <li>
 Assess team capabilities and advise the Technical Project Lead on task assignments based on technical strengths.
 </li>
 </ul>
 
 
 Collaboration with Technical Project Lead
 
 
 <ul>
 <li>
 Provide technical feasibility assessments and effort estimates for scope reviews and change requests.
 </li>
 <li>
 Supply technical input for risk assessments, status reports, and delivery decisions.
 </li>
 <li>
 Support client-facing technical discussions and demos when deep technical context is needed.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 9+ years of experience in software engineering.
 </li>
 <li>
 2+ years as a Lead Software Engineer with hands-on technical leadership of cross-functional teams.
 </li>
 <li>
 Strong hands-on experience with .NET Core, C#, and the modern .NET ecosystem.
 </li>
 <li>
 Proficient with frontend technologies (Angular or React).
 </li>
 <li>
 Hands-on experience with software architecture: DDD, Event-Driven Architecture, microservices, and distributed systems.
 </li>
 <li>
 Experience designing and implementing multi-agent AI systems and agent observability.
 </li>
 <li>
 Hands-on with cloud platforms (Azure and/or AWS) including serverless, caching, and API management services.
 </li>
 <li>
 Experience with database replication, high availability, and failover strategies.
 </li>
 <li>
 Hands-on with DevOps tools: CI/CD, source control, Docker, Docker Compose, and Kubernetes.
 </li>
 <li>
 Understanding of security practices: vulnerability scanning (SAST/DAST/SCA), AI endpoint security, and agent authentication.
 </li>
 <li>
 Agile methodology experience.
 </li>
 <li>
 Strong client engagement skills &mdash; this role requires regular interaction with US clients.
 </li>
 <li>
 Self-learner who stays current with software development trends.
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Salary paid in USD
 </li>
 <li>
 Six-month career advancing opportunities
 </li>
 <li>
 Supportive and friendly work environment
 </li>
 <li>
 Premium medical insurance [employee +family]
 </li>
 <li>
 English language development courses
 </li>
 <li>
 Interest-free loans paid over 2.5 years
 </li>
 <li>
 Technical development courses
 </li>
 <li>
 Planned overtime program (POP)
 </li>
 <li>
 Employment referral program
 </li>
 <li>
 Premium location in Maadi and Nasr City
 </li>
 <li>
 Social insurance
 </li>
 </ul>
 
 
</div>

Senior Lead Software Engineer - .Net Full Stack

<div>
 
 Concentrix Alexandria is Hiring fluent English and French and German Speakers
 
 
 Apply through the link or text me on 01080017647
 
 
 
 
 
 
 Salary 20k + gross for Englis
 
 
 hSalary 30K+ gross for Frenc
 
 
 hSalary 40K+ gross for Germa
 
 
 
 
 
 n
 
 Work Location Smouha Fawzy Moaz Street - Matajer Ma
 
 
 
 
 
 ll
 
 Detai
 
 
 ls:- Transportation provided 24/7 ( door to door for girls from 9 PM to 6
 
 
 Am)- Social and medical insurance (Fully Cover
 
 
 ed)- Paid Training and overt
 
 
 ime- All Shifts are rotational 2 days off per week NO FIXED SHIFTS OR FROM H
 
 
 
 
 OME
</div>

Customer Service Representative

KMT for Industrial Services

<div>
 
 🔥 We&rsquo;re Hiring: Senior Sales Engineer &ndash; Oil &amp; Gas 🔥
 
 
 
 
 
 KMT for Industrial Services, the trusted agent of Rockwell Automation solutions and products in Egypt, is seeking a talented Senior Sales Engineer to join our team.
 
 
 We deliver cutting-edge automation solutions and services that empower factories and industrial sectors &mdash; with a special focus on the oil &amp; gas industry.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Identify and develop new business opportunities in the oil &amp; gas sector.
 </li>
 <li>
 Promote and sell Rockwell Automation products and solutions.
 </li>
 <li>
 Build strong relationships with clients, ensuring technical and commercial support.
 </li>
 <li>
 Achieve sales targets and contribute to business growth.
 </li>
 <li>
 Work closely with engineering and project teams to deliver tailored solutions.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electrical Power or Mechatronics Engineering.
 </li>
 <li>
 5+ years of sales experience in oil &amp; gas, industrial automation, or related fields.
 </li>
 <li>
 Strong technical knowledge in automation solutions.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Fluency in English is a must.
 </li>
 </ul>
 
 
 
 
 📍 Location: Maadi, Cairo, Egypt
 
 
 At KMT, you&rsquo;ll be part of a team driving Egypt&rsquo;s industrial future with Rockwell Automation technology.
 
 
 
 
 
 👉 Apply now by sending your CV via LinkedIn Or via email hr@kmt4is-eg.com with subject line: Senior Sales Engineer &ndash; Oil &amp; Gas.
 
 
 
 
</div>

Senior Sales Engineer (Oil & Gas)

NorthBay Solutions

<div>
 
 Senior Data Scientist &ndash; GenAI
 
 
 
 Experience:
 
 5&ndash;7 Years
 
 
 Location:
 
 Cairo, Egypt (Onsite)
 
 
 Employment Type:
 
 Full-Time
 
 
 About the Role
 
 
 NorthBay Solutions is seeking a
 
 Senior Data Scientist
 
 with strong expertise in
 
 GenAI and AI/ML
 
 . The candidate will build, fine-tune, and deploy AI/ML models, integrate them with enterprise systems, and support AI initiatives on cloud and hybrid infrastructures.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Build, fine-tune, and deploy
 
 Large Language Models (LLMs)
 
 including LLAMA, Mistral, and GPT
 </li>
 <li>
 Implement
 
 Agentic AI
 
 , multi-agent systems, and RAG workflows
 </li>
 <li>
 Design, develop, and deploy
 
 AI/ML models
 
 integrated with enterprise systems
 </li>
 <li>
 Work with
 
 vector databases
 
 , LangChain, Langraph, and other GenAI toolchains
 </li>
 <li>
 Apply
 
 advanced prompt engineering
 
 and Chain-of-Thought techniques
 </li>
 <li>
 Deploy AI/ML models on
 
 cloud platforms
 
 (AWS, Azure, GCP) and maintain production pipelines
 </li>
 <li>
 Contribute to
 
 CI/CD pipelines
 
 and
 
 DevOps practices
 
 for AI/ML solutions
 </li>
 </ul>
 
 Technical Requirements
 
 <ul>
 <li>
 
 GenAI &amp; AI/ML Skills:
 
 2&ndash;3 years hands-on experience with LLMs and GenAI applications
 </li>
 <li>
 
 Programming &amp; ML Frameworks:
 
 Proficient in Python, TensorFlow, PyTorch
 </li>
 <li>
 
 Data &amp; Database Skills:
 
 SQL (PostgreSQL/MySQL) and NoSQL (MongoDB)
 </li>
 <li>
 
 API &amp; Integration:
 
 Experience with RESTful APIs, microservices, and model integration
 </li>
 <li>
 
 Cloud &amp; Deployment:
 
 Hands-on experience with AWS SageMaker, Lambda, Azure ML, or equivalent
 </li>
 </ul>
 
 Preferred Qualifications
 
 <ul>
 <li>
 Cloud certifications (AWS, Azure, or GCP)
 </li>
 <li>
 Agile/Scrum experience
 </li>
 <li>
 Strong communication skills to bridge technical and business stakeholders
 </li>
 </ul>
</div>

Senior Data Scientist – GenAI

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