customer service representative

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customer service specialist Jobs in Cairo

customer service specialist

assistant manager, sales operations & support Jobs in Cairo

technical support agent

The Address Investments

<div>
 
 
 Company Description
 
 
 
 The Address Investments is a leading real estate company in Egypt and the Middle East, known for its dedication to fostering a healthy real estate market. The company prides itself on offering a variety of developments to match clients' budgets, turning real estate dreams and investments into reality. We are known for our high-quality service and unique client-focused approach, offering multiple project options to meet customer needs. Our team is recognized for its expertise and strong collaboration, ensuring clients feel comfortable and well-supported.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Sales Real Estate Agent based in Cairo. The Sales Real Estate Agent will be responsible for guiding clients through buying and selling properties, providing expert advice on market conditions, and ensuring the best deals tailored to clients' needs. Day-to-day tasks include meeting with clients, conducting property tours, negotiating contracts, and maintaining a comprehensive understanding of the local real estate market. Fresh graduates are welcome to apply and will receive comprehensive training and support.
 
 
 
 
 
 
 Qualifications
 
 
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 NO EXPERIENCE NEEDED
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 Customer Service and Sales skills
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 Knowledge of Real Estate and Real Property regulations
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 Strong communication and negotiation skills
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 Ability to work collaboratively in a team-oriented environment
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 Prior experience in real estate is a plus but not required
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 Bachelor's degree in Business, Marketing, or related field is advantageous
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 </ul>
 
 
 
</div>

Salesperson (No Experience Needed)

World Health Organization

<div>
 
 Contractual Arrangement
 
 
 
 External consultant
 
 
 
 Contract Duration (Years, Months, Days)
 
 
 
 05 months
 
 
 
 Job Posting
 
 
 
 Jul 30, 2026, 1:03:34 PM
 
 
 
 Closing Date
 
 
 
 Aug 14, 2026, 11:59:00 PM
 
 
 
 Primary Location
 
 
 
 Egypt-Cairo
 
 
 
 Organization
 
 
 
 
 EM/WHE WHO Health Emergencies Programme (WHE)
 
 
 
 
 Schedule
 
 
 
 Full-time
 
 IMPORTANT NOTICE:
 
 Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.
 
 
 
 Area Of Expertise
 
 
 
 PHI Tool Development
 
 
 Purpose of consultancy
 
 
 The purpose of this consultancy is to support the continued implementation of the Public Health Intelligence (PHI) initiative in the Eastern Mediterranean Region. The consultant will support follow‑up activities from Phase 1 of the PHI project, operationalize the regional PHI Community of Practice, and facilitate the expansion of PHI implementation to additional countries, including deployment of Epidemic Intelligence from Open Sources (EIOS).
 
 
 Background
 
 
 Following the successful completion of Phase 1 of the PHI initiative and the PHI Regional Engagement Meeting, Member States expressed interest in maintaining technical collaboration and knowledge exchange on PHI implementation. Phase 1 supported the operationalization of PHI approaches and the deployment of EIOS in several countries, including Egypt, Jordan, Lebanon, and Djibouti. To build on this progress, it was recommended to establish a regional PHI Community of Practice to facilitate structured peer exchange, support implementation in Phase 1 countries, and expand PHI activities to additional countries. This consultancy will support consolidation of the PHI workstream, ensure continuity of technical support, and assist with expansion of PHI implementation.
 
 
 Deliverables
 
 
 Output 1: Support and enhance the Regional Public Health Intelligence (PHI) Community of Practice
 
 
 Deliverable 1.1: Update and implement a simple workplan for the PHI Community of Practice, including priority topics and planned engagements.
 
 
 Deliverable 1.2: Organize regular virtual sessions with PHI focal points to exchange updates, challenges, and good practices.
 
 
 Deliverable 1.3: Develop short summary notes after key sessions, including agreed actions and next steps.
 
 
 Output 2: Provide continued technical guidance to PHI implementation in Phase 1 countries and facilitate its gradual expansion to additional countries.
 
 
 Deliverable 2.1: Provide continued technical follow-up to Phase 1 countries on PHI implementation and use of EIOS.
 
 
 Deliverable 2.2: Provide technical guidance for the orientation, ePHEM training, and initial implementation steps for additional countries interested in PHI and EIOS.
 
 
 Deliverable 2.3: Ensure proper documentation of the progress, key achievements, challenges, and practical recommendations to guide further PHI scale-up.
 
 
 Output 3: Facilitate partnership coordination and stakeholder engagement for PHI implementation.
 
 
 Deliverable 3.1: Develop and update partnership documents, workplans, and simple coordination materials related to PHI.
 
 
 Deliverable 3.2: Coordinate and ensure documentation of engagement meetings with key partners and stakeholders.
 
 
 Deliverable 3.3: Coordinate preparation for regional or country-level PHI engagement activities, including agendas, meeting materials, and brief outcome notes.
 
 
 
 Qualifications, Experience, Skills And Languages
 
 
 
 
 Educational Qualifications:
 
 
 
 Advanced university degree (Master&rsquo;s level or above) in Health Science, Public Health, Epidemiology, or related field.
 
 
 
 Experience
 
 
 
 5 to 10 years of professional experience in public health, epidemiology, with specific expertise in disease surveillance systems.
 
 
 Demonstrated experience in implementing or managing health surveillance systems in humanitarian or resource-limited settings.
 
 
 Previous experience working with the United Nations system or other international organizations, including assignments outside the candidate&rsquo;s home country.
 
 
 
 Skills/Knowledge
 
 
 
 Strong knowledge of PHI, disease surveillance frameworks, and familiarity with WHO guidelines for public health emergencies.
 
 
 Skilled in stakeholder engagement, conducting needs assessments, and integrating user feedback into digital health solutions.
 
 
 Technical writing skills, particularly in documenting technical specifications and user guides.
 
 
 
 Languages And Level Required (Basic/Intermediate/Expert)
 
 
 
 Proficiency in English (Read - Write - Speak: Expert level) is required for effective communication, report writing, and training delivery.
 
 
 Proficiency in Arabic (Read - Write - Speak: Intermediate or higher) is desirable due to the potential regional application of EWARN systems in humanitarian settings.
 
 
 Location
 
 
 The consultant is expected to work remotely (off site).
 
 
 Travel
 
 
 The Consultant is not expected to travel.
 
 
 
 Remuneration And Budget (travel Costs Are Excluded)
 
 
 
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 Remuneration: Band level B
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 Expected duration of contract: 5 months
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 This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
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 Only candidates under serious consideration will be contacted.
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 A written test may be used as a form of screening.
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 If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
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 For information on WHO's operations please visit: http://www.who.int.
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 The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
 
 
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 </ul>
 The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
 
 
 Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
 
 
 <ul>
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 An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
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 WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
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 WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
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 Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
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 WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
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 Please note that WHO&rsquo;s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
 
 
 </li>
 </ul>
 In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click the link for detailed guidance on completing job applications: Instructions for candidates.
</div>

PHI Tool Development Consultant

Confidential

<div>
 
 
 
 Role Objectives:
 
 
 
 
 
 
 
 The IT Infrastructure Lead is responsible for overseeing the implementation, maintenance, and continuous improvement of Breadfast's IT infrastructure to ensure secure, reliable, and scalable technology environments. The role provides technical leadership across on-premises and cloud infrastructure, supports cybersecurity and business continuity initiatives, establishes infrastructure standards, and collaborates with internal stakeholders and vendors to ensure high system availability and operational excellence.
 
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 
 
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 Oversee network and systems infrastructure across the firm including configuration, implementation, maintenance, and monitoring.
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 Coordinate implementation and monitoring of cybersecurity across the infrastructure
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 Coordinate implementation and maintenance of the technology components of business continuity and disaster recovery plans.
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 Provide leadership and guidance to support on-prem and cloud hybrid infrastructure.
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 Contribute to the development and adoption of infrastructure standards and procedures applicable to technology infrastructure.
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 Provide management and expert-level guidance to technology infrastructure team members.
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 Provide expert-level hands-on assistance as necessary with administration or maintenance of systems and infrastructure.
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 Coordinate vendor, hardware and software selection and renewals for technology infrastructure
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 Support in determining current and future infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth.
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 </ul>
 
 
 
 
 
 
 Required Education, Knowledge, And Skills:
 
 
 
 
 
 
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 Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
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 5&ndash;7 years of experience in IT Infrastructure, Systems Administration, or Network Engineering, with at least 2 years in a senior or lead technical role.
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 Strong experience managing hybrid infrastructure environments (on-premises and cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform).
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 Experienced in Data-Center management and maintenance procedures.
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 Administration (Azure, AD, Linux, AWS, etc.) and network administration (TCP/IP, DNS, firewalls, VPN, etc.)
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 Strong understanding of networking concepts, including LAN/WAN, VPN, routing, switching, firewalls, DNS, DHCP, and load balancing.
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 Demonstrated familiarity with productivity tools such as project planning tools and Excel.
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 Ability to juggle multiple priorities in a fast-paced environment.
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 Meticulous attention to detail in all aspects of work including communication, execution, and results.
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 </ul>
 
 
</div>

IT Infrastructure Lead

Kasrawy Group Careers

<div>
 Department:
 
 
 People &amp; Culture
 
 
 Job Location:
 
 
 Kasrawy for the Automobile Industry "KAI" Industrial Zone, October, Giza
 
 
 For interested candidates, kindly send your CV to: Abanoub.Morris@KasrawyGroup.com
 
 
 Mention the job title in the subject.
 
 
 Job Description:
 
 
 Manage end-to-end recruitment processes across multiple departments
 
 
 Source, screen, and interview candidates for technical and non-technical roles
 
 
 Build talent pipelines for manufacturing and operational positions
 
 
 Coordinate with hiring managers to support workforce planning
 
 
 Manage recruitment channels, employer branding activities, and hiring KPIs
 
 
 Support onboarding and recruitment process improvement initiatives
 
 
 Job Requirements
 
 
 Bachelor's degree in Business Administration, or related field
 
 
 3-5 years of relevant HR experience
 
 
 
 Experience In Manufacturing Or Industrial Sectors Is Preferred
 
 
 
 Strong communication, organizational, and stakeholder management skills
 
 
 Good English proficiency
 
 
 Ability to work in a fast-paced environment
 
 
 Benefits:
 
 
 Attractive salary.
 
 
 Monthly Incentive.
 
 
 Profit Share.
 
 
 Reward in Occasions.
 
 
 Medical and Life insurance.
 
 
 Transportation.
 
 
 Mobile Line.
 
 
 Training Programs.
 
 
 Career path.
 
 
 Kasrawy Group: Driving Excellence Since the 1970s Automotive Leadership As a main dealer for global automotive brands such as NISSAN, AVATR, AITO, Citro&euml;n, JETOUR, JAC, GOLDEN DRAGON, and IVECO in Egypt and JETOUR, and SOUEAST in Libya, Kasrawy Group operates an extensive network of over 20 service centres and showrooms across Cairo. Our commitment quality and customer satisfaction set us apart in the industry.
 
 
 Pioneering Local Production, we proudly lead in local vehicle assembly, achieving over 45% Egyptian Production for GOLDEN DRAGON, JETOUR and JAC vehicles. With an annual production capacity of up to 10,000 vehicles, we are expanding our reach by exporting locally assembled cars beyond Egypt, contributing to the national economy and showcasing Egyptian manufacturing capabilities.
 
 
 Expanding Horizons in Real Estate Kasrawy Group's influence extends beyond the automotive industry. We own and manage prominent commercial properties in Cairo, including RIVULET Twin Towers Mall El Sheikh Zayed, enhancing urban lifestyles with modern retail and business spaces.
 
 
 Why Join Kasrawy Group?
 
 
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 Be part of a dynamic, growth-driven company with a rich history of success.
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 Work with leading global brands and innovative local projects.
 </li>
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 Contribute to transformative projects in both the automotive and real estate sectors.
 </li>
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 Grow your career in a supportive, forward-thinking environment.
 
 </li>
 </ul>
</div>

Senior Talent Acquisition Specialist

Nexus Analytica

Senior Full-Stack Software Engineer (7+ Years Experience) Location: El Sherouk, Cairo, Egypt (Full-time, On-site)Employment Type: Full-time  About Nexus Analytica Nexus Analytica is a technology company specializing in advanced software solutions for the energy sector. We develop innovative digital platforms that help utilities, governments, and renewable energy developers monitor, analyze, forecast, and optimize energy systems. Our software platforms, provide state-of-the-art analytics and operational intelligence for renewable energy assets, battery energy storage systems (BESS), smart meters, electric vehicle charging infrastructure, and power grids. With a strong focus on innovation, data science, and software engineering, Nexus Analytica is driving the digital transformation of the global energy industry through scalable, secure, and intelligent solutions.  About the Role We are looking for a highly skilled Senior Full-Stack Software Engineer with 7+ years of professional software development experience to join our engineering team. You will be responsible for designing, developing, and maintaining scalable enterprise software solutions while contributing to architectural decisions, mentoring junior developers, and ensuring high software quality standards.This role is ideal for someone who enjoys solving complex technical challenges, building modern web applications, and working across the entire software stack.  Key Responsibilities <ul><li>Design, develop, and maintain scalable web applications from frontend to backend.</li><li>Translate business requirements into robust technical solutions.</li><li>Design clean, maintainable, and reusable software architectures.</li><li>Develop RESTful APIs and backend services.</li><li>Build responsive, high-performance frontend applications.</li><li>Optimize application performance, security, scalability, and reliability.</li><li>Participate in architecture discussions and technical decision-making.</li><li>Perform code reviews and maintain coding standards.</li><li>Write unit, integration, and end-to-end tests.</li><li>Troubleshoot production issues and resolve complex bugs.</li><li>Collaborate closely with UI/UX designers, QA engineers, DevOps engineers, and product owners.</li><li>Mentor junior and mid-level developers.</li><li>Participate in Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement.</li><li>Contribute to CI/CD pipelines and deployment automation.</li><li>Produce technical documentation where necessary.</li></ul>  Minimum Qualifications <ul><li>Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related field.</li><li>7+ years of professional experience in software development.</li><li>Proven experience delivering enterprise-grade web applications.</li><li>Strong understanding of software engineering principles and design patterns.</li><li>Experience working in Agile/Scrum environments.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong written and verbal English communication skills.</li></ul>  Required Technical Skills <ul><li>Backend</li><li>Python</li><li>Django</li><li>Django REST Framework</li><li>REST API design</li><li>Authentication (OAuth2, JWT)</li><li>Microservices architecture</li><li>Celery</li><li>Background job processing</li></ul>  Frontend <ul><li>React</li><li>TypeScript</li><li>JavaScript (ES6+)</li><li>HTML5</li><li>CSS3</li><li>Responsive web design</li><li>State management (Redux, Context API, Zustand, or similar)</li></ul>  Databases <ul><li>PostgreSQL</li><li>MySQL</li><li>Query optimization</li><li>Database design</li><li>ORM experience</li></ul>  Cloud &amp; DevOps <ul><li>Docker</li><li>Docker Compose</li><li>Kubernetes (preferred)</li><li>Azure, AWS, or Google Cloud</li><li>GitHub Actions / Azure DevOps</li><li>CI/CD pipelines</li><li>Linux</li></ul>  Version Control <ul><li>Git</li><li>GitHub</li><li>Git Flow</li></ul>  Software Architecture <ul><li>SOLID principles</li><li>Clean Architecture</li><li>Domain-Driven Design (preferred)</li><li>Design Patterns</li><li>Dependency Injection</li></ul>  Testing <ul><li>Unit Testing</li><li>Integration Testing</li><li>End-to-End Testing</li><li>PyTest</li><li>Jest</li><li>React Testing Library</li></ul>  Security <ul><li>OWASP Top 10</li><li>Secure coding practices</li><li>Authentication and authorization</li><li>API security</li><li>Data protection best practices</li></ul>  Preferred Qualifications <ul><li>Experience with data visualization libraries.</li><li>Experience building analytics or monitoring platforms.</li><li>Experience with real-time systems using WebSockets.</li><li>Knowledge of message brokers (RabbitMQ, Kafka, Redis Streams).</li><li>Experience integrating third-party APIs.</li><li>Experience with GIS or mapping frameworks is an advantage.</li><li>Experience in energy, utilities, IoT, smart grid, or industrial software is a strong plus.</li></ul>  Soft Skills <ul><li>Strong ownership mentality.</li><li>Excellent communication skills.</li><li>Ability to mentor and support junior engineers.</li><li>Strong attention to detail.</li><li>Excellent debugging and troubleshooting abilities.</li><li>Ability to work independently while collaborating effectively within a team.</li><li>Strong time management and prioritization skills.</li><li>Continuous learning mindset.</li></ul>  What Success Looks Like <ul><li>Deliver high-quality software on schedule.</li><li>Produce clean, maintainable, and well-tested code.</li><li>Improve system performance, reliability, and scalability.</li><li>Contribute to technical architecture and engineering best practices.</li><li>Help grow the engineering team through mentoring and knowledge sharing.</li><li>Take ownership of features from design through deployment and maintenance.</li></ul>  Nice-to-Have Experience <ul><li>Azure Services</li><li>Kubernetes</li><li>Redis</li><li>Elasticsearch</li><li>RabbitMQ</li><li>Grafana</li><li>Prometheus</li><li>Nginx</li><li>Terraform</li><li>Infrastructure as Code</li><li>OpenAPI / Swagger</li><li>WebSockets</li><li>SignalR</li><li>OAuth2 / OpenID Connect</li><li>OIDC/Entra ID integrations</li></ul>  Why Join Us? You will work on cutting-edge enterprise software used in the digital transformation of the energy sector, including renewable energy, battery energy storage systems (BESS), electric vehicles, smart metering, and grid digitalization. You'll collaborate with a multidisciplinary team to build scalable, high-impact software products that support utilities, governments, and energy developers across multiple countries.

Senior Fullstack Developer (React + Python Django)

Monks

<div>
 Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
 
 
 
 About The Role
 
 
 
 As a Data Analyst at Monks, you will work on designing, implementing, and maintaining robust data foundations that enable our clients to better understand marketing and product performance. You will help ensure that tracking, measurement, and analytics setups are accurate, scalable, and reliable, using tools such as Google Tag Manager, Google Analytics 4, Amplitude, Adobe Customer Journey Analytics, Adobe Launch, Piano Analytics, Firebase, and GCP. You will also be at the forefront of AI-driven innovation, helping to develop AI-powered automations and workflows that make data more accessible, actionable, and ready to support advanced analytics and machine learning initiatives.
 
 
 You should have a strong foundation in data literacy and the ability to translate technical requirements into practical business insights. Ideally, you have experience working with marketing, product, or digital analytics data, along with a solid understanding of data collection, tagging, measurement frameworks, data quality, and cloud technologies. While the role mainly focuses on analytics and data foundations, it also offers opportunities to contribute to AI automation, data engineering, and machine learning enablement projects.
 
 
 This role spans across the EMEA and MENA regions and involves close collaboration with our Analytics, Strategy, and Solutions Engineering teams. We offer a dynamic and challenging work environment at the forefront of AI-driven innovation in marketing. If you're passionate about pushing the boundaries of what&rsquo;s possible, we encourage you to apply!
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Translate business requirements into technical requirements (measurement plans) and follow through with project execution
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 Implement Analytics and/or Marketing tags through any given tag management tool (Google Tag Manager)
 </li>
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 Collaborate across client&rsquo;s global teams on the execution of analytics projects
 </li>
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 Ensure accountability across project teams delivering quality and timeliness and work to exceed baseline-level content and deadlines across defined scopes of work as well as new opportunities
 </li>
 <li>
 Support the Monks Data Team to improve service delivery capabilities and identify project growth opportunities
 </li>
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 Eager to develop and build AI automations in the analytics space
 </li>
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 Write simple SQL queries in cloud platforms to extract insights from large datasets
 </li>
 <li>
 Communicate basic technical concepts and results to both technical and non-technical stakeholders, including clients.
 
 
 
 </li>
 </ul>
 
 About You
 
 
 
 
 The essentials:
 
 
 
 
 <ul>
 <li>
 Bachelor's or Master's in a quantitative subject such as Computer Science or a related field.
 </li>
 <li>
 1+ years of working experience in data analytics or a related field.
 </li>
 <li>
 A good understanding of Google BigQuery is beneficial.
 </li>
 <li>
 Fluent English communication and written skills.
 </li>
 <li>
 Strong analytical and problem-solving skills with the ability to work independently and in a team environment.
 </li>
 <li>
 Strong data analysis abilities (knowledge of Python/JavaScript very beneficial)
 </li>
 <li>
 Strong analytical and consulting skills, rooted in the ability to draw and communicate insights from multiple data points
 </li>
 <li>
 Excellent consultative approach to developing and managing business relationships
 </li>
 <li>
 Ambition to perform unprecedented tasks and obtain new skills, be comfortable with uncertainty and adapt to a rapidly changing environment
 </li>
 <li>
 Ability and desire to scale knowledge and learning to other junior (and at times senior) team members
 
 
 
 </li>
 </ul>
 
 Not a Must, But a Plus
 
 
 
 
 <ul>
 <li>
 Bachelor's or Master's Degree in Computer Science.
 </li>
 <li>
 Previous agency or consultancy experience is a plus.
 </li>
 <li>
 GA4 Certification.
 </li>
 <li>
 Experience with marketing analytics tools and data (e.g. Google Analytics, Adobe Analytics).
 </li>
 <li>
 Familiarity with social data and AI tools (e.g. Instagram, Facebook, TikTok, ChatGPT, Claude, Gemini, etc).
 </li>
 <li>
 Knowledge of digital advertising industry practices and client verticals (retail, finance, etc.) is a plus.
 </li>
 <li>
 Experience with Data Studio or any visualisation tool
 
 
 
 </li>
 </ul>
 
 At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.
 
 
 
 
 About Monks
 
 
 
 Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
 
 
 Monks was named a Contender in The Forrester Wave&trade;: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger&rsquo;s Programmatic Power Players list every year (2020-24). Named Adweek&rsquo;s first AI Agency of the Year (2023) and The One Show&rsquo;s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group&rsquo;s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato&rsquo;s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
 
 
 We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents&mdash;and resonates with&mdash;the world around us.
 
 
</div>

Data Analyst

<h3>Lead Backend Developer (Python/Django)</h3>Location: Cairo/Giza, Egypt (Full-time On-site) Experience: 7+ years of professional software development experience Employment Type: Full-time<h2> </h2><h2>About Nexus Analytica</h2>Nexus Analytica is a technology company specializing in digital transformation for the energy sector. We develop advanced software platforms that combine data analytics, artificial intelligence, and modern software engineering to help utilities, renewable energy developers, and governments manage increasingly complex energy systems.Our flagship platform, NexusGRID™, integrates data from renewable energy plants, battery energy storage systems (BESS), smart meters, electric vehicle charging infrastructure, and other grid-connected assets to provide real-time monitoring, forecasting, analytics, and intelligent operational decision support.<h2> </h2><h2>About the Role</h2>We are looking for an experienced Senior/Lead Backend Developer to lead the design, development, and evolution of the backend architecture powering NexusGRID. You will play a key role in building highly scalable, secure, and high-performance backend services capable of processing millions of telemetry records from energy assets while maintaining exceptional reliability and performance.You will work closely with frontend developers, data scientists, DevOps engineers, QA engineers, and product stakeholders to deliver enterprise-grade software used by utilities and energy companies worldwide.This role is ideal for someone who enjoys solving complex engineering challenges, mentoring developers, and shaping the technical direction of a growing software platform.<h2> </h2><h2>Key Responsibilities</h2><ul><li>Lead the architecture, design, and implementation of backend services.</li><li>Design scalable REST APIs and backend microservices.</li><li>Build reliable, secure, and high-performance distributed systems.</li><li>Develop and maintain enterprise-grade Django applications.</li><li>Optimize database performance and data models.</li><li>Design asynchronous processing pipelines using Celery or equivalent technologies.</li><li>Implement event-driven architectures where appropriate.</li><li>Ensure code quality through code reviews, automated testing, and CI/CD pipelines.</li><li>Collaborate with DevOps engineers to improve deployment and infrastructure automation.</li><li>Work closely with frontend teams to define API contracts.</li><li>Collaborate with data scientists to productionize machine learning and forecasting models.</li><li>Mentor junior and mid-level developers through technical guidance and code reviews.</li><li>Participate in architectural decisions and technology selection.</li><li>Troubleshoot production issues and drive root cause analysis.</li><li>Contribute to engineering standards, documentation, and development best practices.</li></ul><h2> </h2><h2>Required Qualifications</h2><ul><li>Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.</li><li>7+ years of professional backend software development experience.</li><li>Extensive experience with Python.</li><li>Strong professional experience with Django, or equivalent enterprise backend frameworks (such as FastAPI, Flask, Spring Boot, ASP.NET Core, or Node.js/NestJS), with the ability to quickly adapt to Django if not already proficient.</li><li>Strong experience designing RESTful APIs.</li><li>Deep understanding of object-oriented programming and software design principles.</li><li>Strong knowledge of relational databases such as PostgreSQL or MySQL.</li><li>Experience with ORM technologies.</li><li>Experience building scalable backend architectures.</li><li>Strong understanding of authentication and authorization (JWT, OAuth2, OpenID Connect).</li><li>Experience working with Docker.</li><li>Experience using Git in collaborative development environments.</li><li>Experience with automated testing and CI/CD pipelines.</li><li>Strong debugging and performance optimization skills.</li></ul><h2> </h2><h2>Preferred Qualifications</h2>Experience with one or more of the following is highly desirable:<ul><li>Django REST Framework</li><li>Celery</li><li>Redis</li><li>RabbitMQ or Kafka</li><li>WebSockets</li><li>GraphQL</li><li>Azure, AWS, or Google Cloud Platform</li><li>Kubernetes</li><li>Elasticsearch / OpenSearch</li><li>TimescaleDB</li><li>Prometheus &amp; Grafana</li><li>Nginx</li><li>Linux server administration</li><li>Distributed systems</li><li>Event-driven architectures</li><li>High-volume data processing</li><li>IoT platforms</li><li>Time-series databases</li></ul><h2> </h2><h2>Nice to Have</h2><ul><li>Experience developing enterprise SaaS products.</li><li>Experience in the energy, utilities, IoT, or smart grid sectors.</li><li>Experience working with telemetry or real-time data systems.</li><li>Familiarity with protocols such as MQTT or DLMS/COSEM.</li><li>Experience integrating third-party APIs and industrial systems.</li><li>Exposure to AI or machine learning deployment workflows.</li><li>Experience leading agile software teams.</li></ul><h2> </h2><h2>What We Look For</h2><ul><li>Strong technical leadership skills.</li><li>Excellent problem-solving abilities.</li><li>Passion for writing clean, maintainable, and testable code.</li><li>Ownership mentality and attention to detail.</li><li>Excellent communication and collaboration skills.</li><li>Ability to mentor and inspire other developers.</li><li>Comfortable working in a fast-paced, product-focused environment.</li><li>Continuous learner with a passion for modern software engineering.</li></ul><h2> </h2><h2>What We Offer</h2><ul><li>Competitive salary package.</li><li>Opportunity to work on cutting-edge energy technology.</li><li>Exposure to large-scale international projects.</li><li>Collaborative and highly technical engineering environment.</li><li>Career growth and leadership opportunities.</li><li>Modern development tools and workflows.</li><li>Flexible working arrangements.</li><li>Professional training and certification support.</li><li>Opportunity to make a real-world impact on the future of sustainable energy.</li></ul><h2> </h2><h2>Technologies We Use</h2><ul><li>Python</li><li>Django &amp; Django REST Framework</li><li>PostgreSQL</li><li>Redis</li><li>Celery</li><li>Docker</li><li>GitHub &amp; GitHub Actions</li><li>Azure Cloud</li><li>REST APIs</li><li>React (Frontend)</li><li>TypeScript</li><li>Linux</li><li>CI/CD pipelines</li></ul>

Senior Backend Developer (Python Django)

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