it support specialist

it support officer

service desk technician

technical support associate

Era Projects

Job Description:We are seeking a proactive and knowledgeable Technical Support Associate to join our team in Bahrain. The ideal candidate must be locally available and ready to join immediately, with hands-on experience in providing technical assistance and resolving IT-related issues.Key Responsibilities:<ul><li>Provide first-level technical support to users via phone, email, or in person</li><li>Troubleshoot hardware, software, and network-related issues</li><li>Install, configure, and maintain desktops, laptops, printers, and peripherals</li><li>Support operating systems (Windows/Mac) and common business applications</li><li>Assist with user account setup, password resets, and access management</li><li>Monitor and respond to IT support tickets in a timely manner</li><li>Escalate complex technical issues to senior support teams when required</li><li>Maintain accurate records of issues, solutions, and system updates</li><li>Ensure high levels of customer service and user satisfaction</li></ul>Requirements:<ul><li>Proven experience as a Technical Support Associate or similar IT support role</li><li>Strong knowledge of computer systems, hardware, and software troubleshooting</li><li>Basic understanding of networking concepts (LAN/WAN, TCP/IP, Wi-Fi)</li><li>Familiarity with Active Directory, Office 365, and remote support tools</li><li>Excellent problem-solving and communication skills</li><li>Ability to prioritize tasks and work under pressure</li><li>Must be currently residing in Bahrain</li><li>Available for immediate joining</li></ul>Preferred Qualifications:<ul><li>Diploma or Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>Certifications such as CompTIA A+, ITIL, or Microsoft certifications are an advantage</li><li>Experience with helpdesk/ticketing systems</li><li>Basic knowledge of cybersecurity practices</li></ul>Job Type: PermanentWork Location: In person

TECHNICAL SUPPORT ASSOCIATE

Nalco Water, An Ecolab Company

<div>
 Nalco Champion, an Ecolab Company, has an immediate need for a
 
 District Representative
 
 in our Energy Services group.If you are a passionate sales professional with a proven track record of success in technical sales we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary, bonus structure and benefits. You will be primarily responsible for revenue and profit growth of Nalco Champion programs and services in targeted accounts within the Oil and Gas industries. You will be required to take a consultative sales approach with a primary emphasis on strong account leadership skills and retention of strategic Nalco Champion accounts. In addition, you must build long-term relationships with a large customer base by understanding their key business drivers, executing system assurance programs, and selling new technologies.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 Flexible, independent work environment where you will manage a monthly schedule
 </li>
 <li>
 Access to best in class resources, tools, and technology
 </li>
 <li>
 Grow your income as you drive growth
 </li>
 <li>
 Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
 </li>
 <li>
 Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more
 
 
 </li>
 </ul>
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Work closely with current and new customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within assigned territory.
 </li>
 <li>
 Develop strong relationships with key stakeholders in current and new customers, including plant or facility executives.
 </li>
 <li>
 Generate and execute sales plans in assigned customer base and new customer accounts to meet defined territory profit increase goals.
 </li>
 <li>
 Provide technical support to customers; identifying and resolving customer complaints, escalating as required.
 </li>
 <li>
 Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
 </li>
 <li>
 Actively sell and support Nalco Champion innovations and technology in assigned customers to promote long-term business relationships with Nalco Champion.
 </li>
 <li>
 Possible travel within assigned sales territory
 
 
 </li>
 </ul>
 
 Position Details
 
 
 
 <ul>
 <li>
 Candidate must reside in: Bahrain
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 <ul>
 <li>
 Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.)
 </li>
 <li>
 Candidate must have experience in process/water application in refineries. (5 - 10 years)
 </li>
 <li>
 Experience in Desalters, CDU, VDUs, steam boilers, cooling systems, and process refinery is a must.
 </li>
 <li>
 1+years of successful technical sales or field sales support experience
 </li>
 <li>
 1+ years of experience directly related to well service stimulation business preferred
 </li>
 <li>
 Experience in oil and gas industry preferred
 </li>
 <li>
 Previous Refinery/Petrochemical experience
 </li>
 <li>
 Water treatment or specialty chemical industry experience
 </li>
 <li>
 Working knowledge of boilers, cooling towers, and wastewater treatment systems
 </li>
 <li>
 High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)
 </li>
 <li>
 History of working in a field that required autonomy and self-motivation
 </li>
 <li>
 Prior experience that required excellent communication skills
 </li>
 <li>
 Prior experience that required excellent organizational skills
 </li>
 <li>
 Account leadership experience that includes calling on multilevel plant or facilities management to accomplish company goals
 </li>
 <li>
 Prior experience that demonstrates a strong work ethic and ability to multitask
 
 
 </li>
 </ul>
 
 About Nalco Champion
 
 
 
 Discover how Nalco Champion helps fuel 550 million vehicles globally. Ecolab&rsquo;s Energy Services business, Nalco Champion, provides specialty chemistry programs and related services for upstream, midstream and downstream oil and gas operations looking to maximize production, protect assets and reduce operating costs and environmental impact. Through on-site problem solving and innovative technologies, our team provides solutions that help energy customers overcome complex challenges in the world&rsquo;s toughest energy frontiers.
 
 
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

District Representative III - ES

Deeko Bahrain WLL

Roles and Responsibilities:Institute Corporate Governance practices at Group Level.To provide independent and consulting activity designed to add value and improve organization's operations.To help the organization accomplish its objectives by bringing a systematic disciplined approach to evaluate and improve the effective governance processes.To ensure reliability and accuracy of the audit processes, to report the compliance to all policies and procedures including delegation of authority, periodic reporting of misappropriation and/or misuse of funds and assets, i.e. any fraudulent risk/activities whether at group, subsidiary or associate level.Perform regular verifications of system process and other required documents to ensure approved procedures are followed and adhere Management to determine where to focus based on the internal audit efforts.Develop an annual audit plan to cover all activities of the Group holding company and all its Subsidiary and Associate Companies.Submit reports to Managing Director on the system weaknesses and corrective measures.Qualifications:MaleBachelor's Degree in Commerce/Finance/Auditing from reputed UniversityMinimum of 1-2 years audit experience or Fresh Graduate is also welcome to applyInternal audit experience in Manufacturing organization (added advantage)Communication skills included report writing and presentationAbility to identify systems/controlsSound Knowledge in factory efficiency and performance measuresCertification of IT competency (added advantage)Work Timing: Saturdays until Wednesday 8am-5pm and Thursdays is 8am-1:30pmJob Type: Full-time

Auditor (Bahraini)

Prosupport Services Company Limited

<div>
 
 The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 
 
 Tasks
 
 <ul>
 
 <li>
 Provide technical support to users on hardware, software, network, and application issues.
 </li>
 
 <li>
 Respond to IT support requests and resolve issues in a timely and professional manner.
 </li>
 
 <li>
 Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
 </li>
 
 <li>
 Set up user accounts, email access, and system permissions.
 </li>
 
 <li>
 Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
 </li>
 
 <li>
 Perform routine system checks, updates, and backups.
 </li>
 
 <li>
 Assist in managing antivirus, security patches, and access controls.
 </li>
 
 <li>
 Support troubleshooting of network, email, and connectivity issues.
 </li>
 
 <li>
 Maintain an inventory of IT equipment and software licenses.
 </li>
 
 <li>
 Document IT procedures, system configurations, and troubleshooting guides.
 </li>
 
 <li>
 Ensure proper handling, storage, and maintenance of IT assets.
 </li>
 
 <li>
 Support implementation of IT security policies and best practices.
 </li>
 
 <li>
 Ensure compliance with company IT policies and data protection requirements.
 </li>
 
 <li>
 Assist with audits and system reviews where required.
 </li>
 
 <li>
 Work closely with vendors and service providers for repairs and upgrades.
 </li>
 
 <li>
 Support system upgrades, new software rollouts, and IT projects.
 </li>
 
 <li>
 Provide basic user training on IT systems and applications.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 
 <li>
 Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
 </li>
 
 <li>
 Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
 </li>
 
 <li>
 Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
 </li>
 
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 
 <li>
 Good knowledge of computer hardware, software, and networks.
 </li>
 
 <li>
 Ability to communicate technical issues clearly to non-technical users.
 </li>
 
 <li>
 Good time management and ability to handle multiple tasks.
 </li>
 
 </ul>
 
 
 Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 
</div>

IT SUPPORT OFFICER

AJM Kooheji Group

Job SummaryCandidate will be responsible for the installation, maintenance, and support of home automation systems, ensuring they operate efficiently and effectively. This role requires technical expertise, exceptional customer service skills, and the ability to work independently in various environments.Key ResponsibilitiesInstallation &amp; Setup:&middot; Install and configure home automation systems, including lighting, security, HVAC, and entertainment systems.&middot; Ensure all equipment is functioning properly and meets customer specifications.Maintenance &amp; Troubleshooting:&middot; Conduct regular maintenance and diagnostics on installed systems to ensure optimal performance.&middot; Troubleshoot and resolve technical issues promptly, providing solutions to customers.Customer Support:&middot; Provide exceptional customer service by addressing client inquiries and concerns regarding home automation systems.&middot; Educate customers on system operation and features to enhance their user experience.System Upgrades:&middot; Assist with software updates and upgrades for existing home automation systems.&middot; Recommend improvements or enhancements to current systems based on customer needs.Documentation:&middot; Maintain accurate records of installations, service calls, and customer interactions.&middot; Provide detailed reports on system performance and any issues resolved.Collaboration:&middot; Work closely with sales and project management teams to ensure customer requirements and specifications are met.&middot; Participate in team meetings and training sessions to stay updated on the latest technologies and industry trends.Requirements<ul><li>High school diploma or equivalent; technical certification in electronics, telecommunications, or a related field is preferred.</li></ul>Work ExperienceTechnical Experience:<ul><li>2-5 years of experience in home automation, electrical work, or a related technical field, demonstrating hands-on expertise in installation and maintenance.</li></ul>Systems Knowledge:<ul><li>Familiarity with various home automation systems and technologies, such as smart lighting, security systems, HVAC controls, and entertainment systems.</li></ul>Installation Skills:<ul><li>Proven experience in the installation and configuration of home automation devices and software, ensuring proper functionality and integration.</li></ul>Troubleshooting Experience:<ul><li>Demonstrated ability to diagnose and troubleshoot technical issues effectively, with a proactive approach to resolving problems.</li></ul>Certifications (Preferred):<ul><li>Relevant technical certifications or training in electronics, home automation systems, or similar areas is advantageous.</li></ul>Job Type: Full-timeWork Location: In person

Home Appliance Technician

Klystron Global

Job SummaryWe are looking for a dynamic and detail-oriented IT Project Coordinator / Business Analyst with 4&ndash;5 years of experience to support the delivery of IT and digital transformation projects, including self-service kiosk solutions and integrated systems.The ideal candidate will act as a bridge between business stakeholders and technical teams, with strong experience in requirement gathering, API integrations, and system testing. This role requires hands-on involvement in project coordination, documentation, and validation of technical solutions.Key ResponsibilitiesBusiness Analysis<ul><li>Gather, analyze, and document business and functional requirements</li><li>Prepare BRD, SRS, use cases, and process workflows</li><li>Perform gap analysis and propose optimized solutions</li><li>Translate business needs into clear technical requirements</li></ul>Project Coordination<ul><li>Coordinate with development, QA, UI/UX, and external vendors</li><li>Track project timelines, milestones, and deliverables</li><li>Conduct regular project status meetings and follow-ups</li><li>Ensure smooth communication across all stakeholders</li></ul>API Integration &amp; Testing<ul><li>Understand and document API requirements and integration flows</li><li>Collaborate with developers on RESTful API integrations</li><li>Perform API testing using tools like Postman</li><li>Validate request/response structures, authentication, and error handling</li><li>Troubleshoot integration issues and coordinate fixes with technical teams</li></ul>System Implementation &amp; Testing<ul><li>Support system implementation and configuration activities</li><li>Plan and execute UAT (User Acceptance Testing) with business users</li><li>Prepare test cases, test scenarios, and validation reports</li><li>Ensure all business requirements are met before go-live</li></ul>Stakeholder Management<ul><li>Act as a liaison between business users and technical teams</li><li>Communicate project progress, risks, and issues clearly</li><li>Ensure alignment between delivered solutions and business expectations</li></ul>Self-Service Kiosk Solutions<ul><li>Work on projects involving self-service kiosks across industries (banking, healthcare, government, retail, etc.)</li><li>Gather functional requirements for kiosk workflows (e.g., onboarding, transactions, service requests)</li><li>Coordinate hardware and software integration requirements</li></ul>Quality &amp; Process Improvement<ul><li>Identify areas for process optimization and system enhancements</li><li>Ensure proper documentation and version control of project artifacts</li><li>Support issue tracking and resolution during implementation</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>4&ndash;5 years of experience in IT Project Coordination / Business Analysis</li><li>Strong understanding of SDLC and project delivery lifecycle</li><li>Hands-on experience with API concepts (REST, JSON, authentication)</li><li>Experience in API testing using Postman or similar tools</li><li>Strong documentation skills (BRD, SRS, workflows)</li><li>Excellent communication and stakeholder management skills</li></ul>Preferred Skills<ul><li>Experience in digital transformation or kiosk-based solutions</li><li>Familiarity with Agile/Scrum methodologies</li><li>Basic knowledge of SQL, integrations, or middleware systems</li><li>Exposure to UI/UX concepts and user journey mapping</li></ul>Key Competencies<ul><li>Analytical thinking</li><li>Problem-solving ability</li><li>Attention to detail</li><li>Strong coordination and organizational skills</li><li>Ability to manage multiple projects simultaneously</li></ul>What We Offer<ul><li>Opportunity to work on innovative digital and kiosk-based solutions</li><li>Exposure to multi-industry projects</li><li>Collaborative and fast-paced work environment</li><li>Career growth and learning opportunities</li></ul>Job Types: Full-time, PermanentPay: BD400.000 - BD600.000 per monthWork Location: In person

IT Project Coordinator / Business Analyst

Job DescriptionWe are looking for a highly skilled ELV (Extra Low Voltage) Specialist who is currently based in Bahrain and available for immediate joining. The ideal candidate should have strong experience in the design, installation, testing, and maintenance of ELV systems across residential, commercial, and industrial projects.Key Responsibilities<ul><li>Design, install, configure, and maintain ELV systems including CCTV, access control, structured cabling, fire alarm, public address (PA), and building management systems (BMS)</li><li>Review and interpret technical drawings, specifications, and BOQs</li><li>Perform system testing, commissioning, and troubleshooting</li><li>Coordinate with project managers, engineers, and contractors on-site</li><li>Ensure all work complies with local regulations, safety standards, and project requirements</li><li>Prepare technical documentation, reports, and as-built drawings</li><li>Provide technical support and guidance to clients and team members</li><li>Monitor project timelines and ensure timely delivery</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Electrical/Electronics Engineering or related field</li><li>Proven experience as an ELV Specialist (3&ndash;6+ years preferred)</li><li>Strong knowledge of ELV systems such as CCTV, access control, fire alarm, PA/BGM, SMATV, and networking</li><li>Familiarity with system integration and low-current systems</li><li>Ability to troubleshoot and resolve technical issues efficiently</li><li>Good communication and coordination skills</li><li>Must be locally available in Bahrain</li><li>Valid Bahrain driving license is an advantage</li><li>Immediate joiners will be given priority</li></ul>Preferred Skills<ul><li>Experience with reputed ELV brands and systems</li><li>Knowledge of AutoCAD and technical design tools</li><li>Strong project management and multitasking abilities</li><li>Understanding of IT networking and system integration</li></ul>Job Types: Full-time, PermanentWork Location: In person

ELV SPECIALIST

Explore 148+ Technical support associate in Manama this April. Find roles across top companies and apply now to boost your career.