customer support representative Jobs in Karachi

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customer support executive

it officer / admin

technical support officer

Amyra Travel and Tours

IT Support Officer &ndash; Amyra Travel &amp; ToursLocation: [Add city or specify if remote/hybrid] Job Type: Full-TimeAbout the Role Amyra Travel &amp; Tours is seeking a reliable and customer-focused IT Support Officer to join our growing team. In this role, you&rsquo;ll be the first point of contact for all technical issues, ensuring smooth and efficient IT operations across the organization.Key Responsibilities&middot; Provide first- and second-level technical support for hardware, software, and network issues.&middot; Diagnose and troubleshoot system errors, connectivity problems, and user account issues.&middot; Install, configure, and maintain operating systems, applications, and company devices.&middot; Manage IT assets and maintain accurate documentation of systems and support requests.&middot; Collaborate with other IT staff to implement updates, upgrades, and security measures.&middot; Ensure timely response and resolution of tickets through the helpdesk system.Requirements&middot; 1&ndash;3 years of proven experience in an IT Support or Helpdesk role.&middot; Strong knowledge of Windows and/or macOS environments, Microsoft 365, and networking fundamentals.&middot; Experience with Active Directory, ticketing systems, and remote support tools.&middot; Excellent problem-solving skills and attention to detail.&middot; Strong communication and interpersonal skills.How to Apply Send your resume to career@amyratravels.com or WhatsApp 0336-1111874 with the subject line: &ldquo;IT Support Officer Application&rdquo;Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Tour Executive

Mamji Hospital

Job Title: IT Support OfficerLocation: Mamji Hospital, Karachi Job Type: Full-Time Department: Information Technology (IT)Job Responsibilities:<ul><li>Provide first-level technical support to hospital staff for hardware, software, network, and system-related issues.</li><li>Install, configure, and maintain computer systems, printers, and hospital management software.</li><li>Monitor network performance and ensure reliable internet connectivity and data backup.</li><li>Maintain and troubleshoot servers, biometric devices, CCTV systems, and other IT equipment.</li><li>Manage user accounts, passwords, and access permissions in coordination with system administrators.</li><li>Document technical issues and solutions, and escalate complex problems when necessary.</li><li>Ensure data security protocols are followed and assist in IT audits or compliance checks.</li><li>Provide support during software upgrades, system integrations, or hospital-wide digital initiatives.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>1&ndash;3 years of experience in an IT support role (experience in healthcare or hospital settings is a plus).</li><li>Strong knowledge of Windows OS, MS Office, networking, and IT troubleshooting.</li><li>Familiarity with hospital management systems (HMS) and basic server management preferred.</li><li>Good communication skills and the ability to work under pressure.</li><li>Strong problem-solving skills and a service-oriented mindset.</li></ul>Job Type: Full-timeWork Location: In person

IT Support Officer

Real Versatile Technologies

Job Overview:We are seeking a highly organized and multitasking IT Officer/Admin to support our technical and administrative functions. The ideal candidate will be experienced in both IT and office administration, capable of handling diverse responsibilities.JOB RESPONSIBILITIES:<ul><li>Hands-on experience in LAN / WAN Infrastructure.</li><li>Installing/troubleshooting new hardware (servers, printers, computer workstations, etc.)</li><li>Installation and troubleshooting of CCTV / NVR / DVR.</li><li>Look after the general office management and manage the Office Supplies stocks.</li><li>Ensure data backups, antivirus updates, and system security protocols are followed.</li><li>Dealing with various vendors based on the requirements and needs.</li><li>Manage office supplies and equipment, ensuring availability and proper maintenance.</li><li>Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.</li></ul>Update and maintain computer inventory and surplus equipment.<ul><li>Support HR in coordinating admin tasks.</li></ul>Skill Required:<ul><li>Strong knowledge of Windows, Mac and Linux operating systems, including system installation, configuration, and administration.</li><li>Proficiency in managing and troubleshooting network infrastructure, including TCP/IP, VLANs, routing, and VPN technologies.</li><li>In-depth knowledge of security principles and best practices, including firewalls, intrusion detection systems, and access controls.</li><li>Familiarity with backup and disaster recovery methodologies and tools.</li><li>Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.</li><li>Strong communication and interpersonal skills, with the ability to work effectively in a team environment and collaborate with colleagues from various disciplines.</li><li>Proven ability to manage multiple tasks and prioritize effectively in a dynamic and fast-paced environment.</li><li>Strong attention to detail and a commitment to delivering high-quality work.</li><li>Flexibility to work outside regular business hours when necessary for system maintenance and emergencies.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Are you able to come to Gulshan-e-Iqbal block 13 for the job?</li><li>Are you ready to join us on 3pm-12am shift timing?</li><li>What is your current package?</li><li>What is your expected package?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>I.T network support: 1 year (Required)</li><li>installing and troubleshooting software : 1 year (Required)</li><li>installing and troubleshooting hardware: 1 year (Required)</li></ul>License/Certification:<ul><li> CCNA certification (Required)</li></ul>Work Location: In person

IT Officer / Admin

Carlcare Services Pvt Ltd

Management Trainee Officer (MTO) - Technical Support UnitAre you a dynamic, technically inclined graduate ready to launch your career in the fast-paced Mobile Industry? Our After-Sales Service Department is looking for enthusiastic individuals to join our Technical Support Unit as Management Trainee Officers (MTOs). This is an intensive, hands-on internship designed to transition into a full-time role based on performance.What You Will Do:As an MTO in the Technical Support Unit, you will be deeply involved in the day-to-day operations of our after-sales service. Your responsibilities will include:Technical Troubleshooting: Learning to diagnose, troubleshoot, and resolve complex mobile device hardware and software issues.Process Improvement: Assisting in analyzing service data, identifying recurring technical issues, and proposing actionable improvements to the repair and support process.Reporting &amp; Documentation: Maintaining accurate records of technical faults, repair actions, and service quality metrics.Customer Interaction: Supporting senior technical staff in handling escalated customer queries and providing clear, professional technical explanations.What We Are Looking For:We are seeking candidates who possess the following:Education:A recent university graduate with a Bachelor of Engineering (BE) or a Diploma of Associate Engineer (DAE) in Electronics, Electrical, Telecommunication, or a related technical field.OR a graduate from a reputable technical institute having completed a certified Mobile Repairing Course.Mindset: A strong analytical mindset with a genuine passion for technology and problem-solving.Communication: Average to good English communication skills (both written and verbal) to articulate technical issues clearly and professionally.Attitude: A proactive team player with a willingness to learn, adapt quickly, and contribute positively to a fast-paced work environment.Experience: Looking for an internship opportunity to gain practical industry experience.Why Join Us?Career Pathway: A structured internship program with the clear objective of converting high-performing MTOs into permanent employees.Hands-on Experience: Work directly with cutting-edge mobile technology and learn from industry experts.Professional Growth: Opportunities for continuous training and development in advanced technical support and customer service methodologies.Location: Karachi (Korangi Industrial Area)Ready to start your technical career? Apply now! Please submit your CV and a brief cover letter explaining why you are the ideal candidate for this MTO position.Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Management Trainee Officer (MTO) - Technical Support Unit

Patel Group

IT Support Officer &ndash; Real EstateQualification: Intermediate/GraduateExperience: 6 months to 2 years of experience in handling daily routine user complaints, basic IT &amp; Networking, CCTV related roles.Requirement: We are looking for a Basic IT Support Officer who can provide daily routine support to our team members regarding Internet, Windows Systems, Laptops, Mobiles, Printers, Networking, Wifi Routers/Access points etc. Basic knowledge of use of Social Media Platforms like Facebook, Instagram, Tiktok etc.Core Job Responsibilities:<ul><li>- Provide basic IT support and troubleshooting for hardware and software issues.</li><li>- Assist employees with system access, software installations, and setup.</li><li>- Maintain and update company systems and documentation.</li><li>- Support IT projects and initiatives as required.</li><li>- IT certification, Digital Marketing or Social Media relevant course will be a plus.</li></ul>Location: Near Gulshan-E-Maymar Mor.Residents Near Gulshan-E-Maymar will be preferred.Interested in joining us? Send your resume to hr@patelgroup.com.pk with Subject &quot;IT Support Officer&quot;Job Type: Full-timePay: Rs25,000.00 - Rs45,000.00 per monthWork Location: In person

IT Support Officer – Real Estate

Orient Energy System

Position: Management Trainee Officer (MTO) &ndash; ITWe are looking for a female Management Trainee Officer (MTO) &ndash; IT in Orient Energy Systems.Key Responsibilities<ul><li>Support the IT team in network monitoring, maintenance, and troubleshooting.</li><li>Assist in preparing, updating, and organizing ERP-related documentation.</li><li>Manage IT helpdesk tasks, including logging, tracking, and resolving user queries.</li><li>Coordinate with IT staff for system updates, user support, and technical activities.</li><li>Learn and adhere to organizational IT policies, standards, and best practices.</li></ul>Requirements<ul><li>Fresh graduate in Computer Science, Information Technology, or a related discipline.</li><li>Basic understanding of networking concepts and ERP systems.</li><li>Strong communication, coordination, and problem-solving skills.</li><li>Proactive, detail-oriented, and able to manage multiple tasks in a team environment.</li></ul>Learning &amp; Growth Opportunities<ul><li>Hands-on experience in network operations and troubleshooting.</li><li>Exposure to ERP systems documentation and workflow understanding.</li><li>Practical training in IT service management and helpdesk tools.</li><li>Mentorship and guidance from experienced IT professionals.</li></ul>How to ApplyInterested candidates are encouraged to send their updated resume to Aiman.rashid@orient-power.com with Subject Line: Application for MTO &ndash; IT (Female).Job Type: Full-timeWork Location: In person

Management Trainee Officer

Services Company, Korangi

We are looking for IT Officer for our automobile manufacturing organization located in Bin Qasim Town.An incumbent should be graduate in computer sciences with 3-5 years of relevant experience in manufacturing environment.Job Description<ul><li>Provide technical support and troubleshooting for hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, software applications, and peripheral devices.</li><li>Diagnose and resolve technical issues via phone, email, remote assistance, or in person.</li><li>Collaborate with other departments to resolve complex technical problems.</li><li>Ensure security measures are implemented and maintained to protect company data and systems.</li><li>Perform routine maintenance tasks, such as system updates, backups, and patches.</li><li>Document support processes, procedures, and solutions for knowledge sharing and future reference.</li></ul>Qualifications:<ul><li>Proven experience in a technical support role, preferably in a manufacturing environment.</li><li>Strong knowledge of computer hardware, operating systems (Windows, macOS, Linux), and software applications.</li><li>Familiarity with networking concepts, protocols, and troubleshooting techniques.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Ability to communicate technical information effectively to non-technical users.</li><li>Customer-oriented attitude with a focus on delivering high-quality support.</li><li>The ideal candidate should have an understanding and familiarity with SAP.</li></ul>Job Type: Full-timeWork Location: In person

Senior IT Executive

Explore 1438+ Technical support officer in Karachi this October. Find roles across top companies and apply now to boost your career.