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technical support representative part time

CGS Group

<div>Respond to customers' requests for IT technical services, answering questions on the function and use of products within a call center environment. This is a call center, IT help desk position. To be considered, you must have strong technical knowledge of PCs along with critical thinking and troubleshooting skills. 
Position Detail:
 
Screen and handle calls as appropriate. 
Type and enter information into a database while a customer is speaking. 
Recognize research, isolate, and resolve information system problems. 
Recognize customer problems that should be escalated to the next level for resolution following established protocols. 
Demonstrate quality communication skills and exhibit a high level of professionalism with extreme sensitivity to customer satisfaction. 
Maintain appropriate records and prepare reports as required. 
Performs other duties and tasks as assigned by the Team Lead.

Qualifications:
 
 
High School Diploma or the equivalent. 
Experience working in technical support and/or education in IT. 
Experience using and supporting iOS, Android, Microsoft Windows 7, Windows 10, Microsoft Office 2010 - 2013, hardware, local and network printers, Outlook, Outlook 365, Cisco VPN, and antivirus. 
Experience troubleshooting wireless connections. 
Advanced knowledge of Networking. 
Ability to utilize various databases consecutively with good typing skills. 
A+, Net+ or Help Desk Tech Certification is a plus but not required. 
Call center experience is a plus.</div>

Technical Support Representative PART - TIME

Polaris Pharmacy Services

<div>WHO WE ARE 
At Polaris Pharmacy Services, we&rsquo;re more than a pharmacy &mdash; we&rsquo;re a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we&rsquo;re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.
Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job &mdash; we provide competitive pay, robust benefits, and genuine opportunities for career advancement.
If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.<h1 class="jobSectionHeader">
Job Summary:</h1>
The Order Entry Technician is responsible for entering prescriptions and refills into the pharmacy system with both speed and accuracy. These technicians must be responsive and courteous when addressing customer needs. Successful technicians are dedicated to meeting the expectations and requirements of internal and external customers, understanding customer information, and using it to improve the products and services they deliver. Their responsibilities include entering new and refill prescriptions, resolving customer questions and requests, contributing to continuous improvement, complying with safety policies, and adhering to applicable government regulations, including HIPPA.
SCHEDULE: 3:30pm - 12:00am with rotating weekends
Duties/Responsibilities:<ul><li>
Enter new and refill prescriptions into the pharmacy system.</li><li>
Address and respond to customer inquiries and requests.</li><li>
Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures.</li><li>
Comply with government and department policies regarding safety, attendance, and dress code.</li><li>
Follow all applicable government regulations, including HIPPA.</li><li>
Ensure safety policy and procedures are consistently adhered to and practiced.</li><li>
Other duties as assigned; Job duties may vary depending on business needs.
</li></ul>QUALIFICATIONS/COMPETENCIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<h2 class="jobSectionHeader">Required Skills/Abilities:
</h2><ul><li>Knowledge of brand name/generic medications</li><li>
Experience with alpha-numeric data entry.</li><li>
Must have a basic understanding and ability to read and correct key prescriptions.</li><li>
Basic math computation skills</li><li>
Knowledge of SIG codes</li><li>
Proficient in Microsoft Excel, Word, and Outlook required.</li><li>
Able to read, write, speak, and understand the English language.</li><li>
Able to work at a moderate speed.
</li><li>Good organization/Attention to detail</li></ul>
EDUCATION and/or EXPERIENCE:
<ul><li>High School diploma or equivalent required</li><li>
Pharmacy technician licenses/certifications required by state regulations and state of practice.
</li><li>Minimum of one (1) year working as a pharmacy technician (long-term care pharmacy preferred)</li></ul>
PHYSICAL DEMANDS
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:<ul><li>
May sit or stand seven (7) to ten (10) hours per day</li><li>
The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walk</li><li>
May be necessary to work extended hours as needed</li><li>
May lift and/or move up to 30 pounds</li><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role</li></ul>
HOLIDAY &amp; PTO POLICY<ul><li>
Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.</li><li>
Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.</li><li>
Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.</li></ul>
Please note, because we are a pharmacy most of our locations are open 24-hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.
BENEFITS for full time Employees<ul><li>
Medical, Dental, and Vision insurance</li><li>
401 (k) (available for Part Time &amp; Full Time EEs)</li><li>
Company Paid Life insurance</li><li>
Short-term and Long-term disability insurance</li><li>
Tuition reimbursement</li><li>
Personal Time Off (PTO)</li><li>
Competitive pay with annual performance reviews and merit-based raises</li><li>
Career growth potential</li><li>
Annual on-site voluntary Flu Vaccines</li><li>
Employee referral bonus program</li></ul></div>

Order Entry Technician - 2nd Shift

Allied Universal

<div>
 
 Overview
 
 
 
 Company Overview:
 
 
 Allied Universal&reg; Facility Solutions is a trusted leader in facility services, where rewarding careers meet meaningful impact. By joining our dynamic and collaborative workplace, you become part of a team dedicated to excellence - delivering top-quality janitorial and facility solutions that enhance our customers' environments every day.
 
 
 
 Job Description
 
 
 
 Allied Universal&reg; is hiring a Senior Director of Human Resources. The Senior Director, Human Resources is responsible for providing operational support and management of Human Resources functional activities including succession planning, workforce stabilization, compliance, compensation, benefits, team relations, team member development and employee communications.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Act as a strategic business partner with Presidents, Regional Vice Presidents, and branch staff by understanding their unique client and business objectives, and providing proactive counsel, recommendations, and support to meet their needs. Build strong relationships with all management, understand client expectations and site-specific challenges, and provide advice and solutions to meet business needs while ensuring legal compliance and consistent application of company policies.
 </li>
 <li>
 Create, implement, and monitor the application of all employee processes to ensure compliance with labor laws, state and federal regulations, and sound business practices; conducting training sessions with managers and supervisors, and identify and communicate the need for new/revised policies based on changing business needs and/or legal requirements.
 </li>
 <li>
 Provide technical Human Resources support to branch, field, and sales staff on day-to-day employee and labor relations issues; responsible for advising on proper techniques, forms/documentation, and actions to ensure compliance, lawful conduct, and consistent application of practices, while meeting business/client objectives.
 </li>
 <li>
 Where applicable, ensure Collective Bargaining Agreement compliance, fulfillment of technical requirements, and awareness of Company philosophies regarding union relations; build and maintain strong relationships with union representatives to minimize labor relations issues, conduct supervisor/manager training to strengthen consistent application of policies and procedures, and manage all grievances in a timely and effective manner.
 </li>
 <li>
 Conduct (or lead the activities of) all investigations into discrimination, harassment, wage/hour, or other labor law complaints, ensuring proper documentation, interviewing procedures, and follow up activities are taken. Under the guidance and oversight of the Vice President of Human Resources, act as a representative in legal actions against the company for employment lawsuits.
 </li>
 <li>
 Responsible for various Human Resource projects, either as assigned or self-initiated, including ongoing opportunities for automation, efficiency, accuracy, cost-reduction, and/or improved legal compliance, actively participate in annual strategic planning process to identify such projects, then create and execute plans to ensure on-time completion of deliverables.
 </li>
 <li>
 Management of Human Resource staff to conduct quarterly field audits of branch Human Resources staff operations, internal auditing procedures, and other processes to ensure company standards and legal requirements are being followed (such as I-9 compliance, HRIS and HR record keeping/maintenance, and other similar processes).
 </li>
 <li>
 Identify training and development needs at branch sites for Operations, Human Resources, and Recruiting personnel and develop the technical skills to ensure proper knowledge of applicable laws and regulations, file maintenance, employee relations administration, termination procedures, and accident reporting/investigations/workers' compensation procedures.
 </li>
 <li>
 Identify and implement retention strategies to reduce employee turnover and increase internal employee development and skills
 </li>
 <li>
 Participate in strategic planning sessions, client meetings and other business development meetings, providing insight into implications of decisions and actions on the Human Resources function, and offering solutions to employee related issues affecting the business.
 
 
 </li>
 </ul>
 
 Qualifications (must Have)
 
 
 
 <ul>
 <li>
 Must possess one or more of the following:
 </li>
 <ul>
 <li>
 Bachelor's degree in Human Resources Management, Organizational Behavior, Business, or a related field with six (6) years of human resources business partner experience
 </li>
 <li>
 Associate degree in Human Resources Management, Organizational Behavior, Business, or a related field with eight (8) years of human resources business partner experience
 </li>
 <li>
 High School diploma with ten (10) years of human resources business partner experience
 </li>
 </ul>
 <li>
 Must have prior experience managing HR staff, including hiring, performance management, coaching, and professional development.
 </li>
 <li>
 Prior work experience with employee relations, development, and engagement as well as policy implementation and interpretation
 </li>
 <li>
 Prior experience working in a unionized environment, with direct responsibility for collective bargaining agreement interpretation and labor relations issues.
 </li>
 <li>
 Working knowledge of employment laws and civil rights legislation
 </li>
 <li>
 Ability to handle complex or sensitive situations with professionalism and confidentiality
 </li>
 <li>
 Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
 </li>
 <li>
 Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
 </li>
 <li>
 Able to work independently and be self-directed, but also take direction from all levels of managers within the assigned region, which may result in having to re-prioritize work activities on a regular basis
 </li>
 <li>
 Professional, articulate, and able to use good independent judgment and discretion
 </li>
 <li>
 Proven ability to maintain correspondence, discussions, and materials in strictest confidence
 </li>
 <li>
 Must have the flexibility and ability to travel periodically/regularly, depending on company needs, with some overnight travel
 </li>
 <li>
 Outstanding verbal and written communication skills
 </li>
 <li>
 Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player
 
 </li>
 </ul>
 
 Preferred Qualifications (nice To Have)
 
 
 
 <ul>
 <li>
 Prior work experience with the use of SAP human resources
 </li>
 <li>
 Prior specialized education or experience in human resources and/or employment law
 </li>
 <li>
 Knowledge of Code of Federal Regulation requirements, Occupational Safety &amp; Health Administration (OSHA), Americans with Disabilities Act (ADA), Equal Employment Opportunity Commission (EEOC)
 </li>
 <li>
 Demonstrated ability to facilitate training to include the development of training materials as well as delivery
 </li>
 <li>
 Certificate in HR Management through a University, Professional Human Resources (PHR) certification or higher
 </li>
 <li>
 Prior Human Resources experience in a service industry business
 </li>
 <li>
 Bilingual capability preferred; English/Spanish strongly desired.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Medical, dental, vision, basic life, AD&amp;D, retirement plan and disability insurance
 </li>
 <li>
 Eight paid holidays annually, five sick days, and four personal days
 </li>
 <li>
 Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law
 
 
 </li>
 </ul>
 Closing
 
 
 Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
 
 
 If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
 
 
 Requisition ID
 
 
 2026-1547142
 
 
</div>

Senior Director - Human Resources

Slide Insurance

<div><div>Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.

At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!</div>
What you will be doing: 
<ul>
<li>Maintain document procedures and job aids for all Claims Support tasks.</li>
<li>Maintain team metrics, analyze, and report performance results to Claims leadership.</li>
<li>Monitor the performance of the Claims Support Representatives to ensure all assigned tasks are completed within defined deadlines, provide guidance as needed.</li>
<li>Monitor the processing of all incoming mail and e-mail to ensure proper scanning and/or indexing to the appropriate claim files.</li>
<li>Ensure all claim file requests are processed by the Claims Support staff in an accurate and timely manner.</li>
<li>Provide oversight of all claim reassignments, onboarding, offboarding, and/or team change requests.</li>
<li>Ensure Claims reports and rosters are updated to reflect all changes related to staffing and productivity.</li>
<li>Support and guide Claims Support Representative team with complex task assignments.</li>
<li>Oversee the input of First Notice of Loss Claims in Claims Management System, as needed.</li>
<li>Continuously evaluate, coordinate, and prioritize critical and time sensitive work items for the Claims Support team.</li>
<li>Provide leadership to team members and regularly conduct effective and timely structured Progress and Growth conversations.</li>
<li>Collaborate with Claims Leadership to proactively identify process improvement opportunities and implement effective solutions.</li>
<li>Facilitate a work environment that fosters and supports ethical decision-making and actions by motivating, promoting, and modeling ethical behavior, as well as executing job responsibilities in accordance with Slide's core values and policies.</li>
<li>Performs other duties as assigned.</li>
</ul>
What you have: 
Education, Experience, and Licensing: 
<ul>
<li>Bachelor's degree or an equivalent combination of a High School diploma and pertinent work experience is required.</li>
<li>Minimum 5 years of experience working with diverse types of claims in the Homeowner's Property &amp; Casualty insurance industry required.</li>
<li>Minimum 1 year of people leadership experience required; employees with at least 1 year of service at Slide may also be considered.</li>
<li>Minimum 3 years of experience with Florida insurance laws and Florida good faith claims handling required.</li>
<li>Active Florida 6-20 Resident All Lines Adjuster License is a plus.</li>
<li>Industry designations or certifications a plus.</li>
</ul>
Qualifications/Skills and Competencies: 
<ul>
<li>Strong proficiency in MS Office programs including Excel, Word, etc.</li>
<li>Excellent interpersonal skills with a focus on excellent customer service.</li>
<li>Strong planning and organizational skills.</li>
<li>Demonstrated leadership and managerial skills.</li>
<li>Strong verbal and written communication skills.</li>
<li>Knowledge of property claims practices and legal terminology.</li>
<li>Ability to prioritize, plan and organize responsibilities.</li>
<li>Excels in a fast-paced environment.</li>
<li>Proficiency in a variety of claims-related platforms including but not limited to Xactimate and Guidewire.</li>
<li>Working knowledge to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions.</li>
<li>Strong analytical, organizational, negotiation and communication skills.</li>
<li>Desire to live Slide's Core Values.</li></ul><div> 
What Slide offers to you:

The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.

Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way! 


2023, 2024 &amp; 2025 BEST PLACE TO WORK - Tampa Bay Business Journal

2024 &amp; 2025 TOP WORKPLACE - Tampa Bay Times &amp; USA Today</div></div>

Claims Support Supervisor

Castle Group

<div>Overview:

The Administrative Assistant provides a wide variety of administrative support services for the Condo Association, including support and assistance to the management office.
The Administrative Assistant provides exemplary service in a manner consistent with the Castle Group's values and mission. He or she performs all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service.
Responsibilities:
<div>
Essential Duties and Responsibilities</div><ul><li>
Answers telephones promptly and assists residents with questions and concerns.</li><li>
Tracks resident issues to enable Property Manager to identify major problems or trends.</li><li>
Maintains Association files, mail, binders, and office supply inventory.</li><li>
Attends Board Meetings as requested.</li><li>
Creates/posts newsletters and notices. Assists the manager with updating the website as needed.</li><li>
Maintains homeowner roster, database, mail instructions, and homeowner files.</li><li>
Assists in reviewing leases, if applicable, and processing new owner approval and interview packages.</li><li>
Review receivable reports and assist the property manager in forwarding collection packages to counsel.</li><li>
Inputs/Processes/Closes work orders as required for landscape, maintenance, housekeeping, etc.</li><li>
May be responsible for the processing of Association expense checks.</li><li>
Records miscellaneous income in assigned software.</li><li>
Assists residents with account balance inquiries. Researches discrepancies, processes overpayment refunds, and processes owner credits and charges as instructed by the Property Manager.</li><li>
Process ARCs and assist residents in booking amenity reservations.</li><li>
Assists residents with access control requests (new fob, gate remotes, transponders, etc).</li><li>
In the absence of a Covenants Coordinator, conduct the following:</li><li>
Inspect the community on a recurring schedule as determined by the Association. Update all inspection data into the assigned compliance system, including issuing and closing out with consistent enforcement, ensuring completion</li><li>
Upload violations to the Production folder for mail-outs daily.</li><li>
Respond to resident inquiries with the information necessary to correct the violation in a timely manner.</li><li>
Ensures all safety precautions and procedures are followed while performing duties.</li><li>
Performs property inspections and follows up on work orders as needed as directed by the Property Manager</li><li>
Other duties and responsibilities as assigned by the Property Manager.</li></ul>
Qualifications:
<div>
Qualifications</div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<div>
Education and Experience</div><ul><li>
High school diploma or equivalency required.</li><li>
A minimum of One (1) year of administrative support or related work experience is required. Must possess a strong administrative background.</li><li>
Intermediate command of computer hardware/software, specifically Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint, Teams).</li><li>
Position may require valid Driver&rsquo;s License.</li></ul><div></div><div> 
Skills and Abilities</div><ul><li>
Strong customer service, communication, and interpersonal skills.</li><li>
Strong conflict resolution skills with ability to handle and diffuse conflict situations required.</li><li>
Able to work under tight deadlines and use time effectively based on key priorities.</li><li>
Excellent verbal and written communication skills through the ability to communicate, receive, and exchange ideas and information using spoken and written language.</li><li>
Excellent interpersonal and office management skills.</li><li>
Excellent organizational skills and a high attention to detail.</li><li>
Ability to prioritize tasks in a fast-paced environment.</li><li>
Multiple language fluency is desirable and may be required depending on the community&rsquo;s needs.</li><li>
Ability to learn new technology.</li><li>
Ability to act with integrity, professionalism, and confidentiality.</li></ul><div> 
Physical requirements</div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div> 
<div></div><ul><li>
Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations.</li><li>
Ability to lift 30lbs. following appropriate safety procedures.</li><li>
Ability to:</li><li>
Work in a seating sationary position for long periods of time</li><li>
Walk and climb stairs.</li><li>
Handle, grasp, feel objects and equipment.</li><li>
Reach with hands and arms.</li><li>
Extensive use of fingers for typing and visual use of the computer monitor.</li><li>
Repeat various motions with wrists, hands and fingers.</li><li>
Ability to detect auditory and/or visual emergency alarms.</li><li>
Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.</li><li>
Visual ability correctable to 20/20.</li><li>
Ability to respond verbally in an understandable, professional manner in person and over the telephone.</li><li>
May be required to travel for training sessions off-site on an infrequent, ad-hoc basis.</li><li>
May be required to cover for administrative staff at other communities within reasonable distance when needed.</li></ul><div></div><div> 
EQUAL EMPLOYMENT OPPORTUNITY</div><div>
Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.</div><div></div><div> 
DISCLAIMER</div><div>
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.</div></div><div></div>

Administrative Assistant- Condo

GEICO

<div>
 
 At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
 
 
 
 
 Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.
 
 
 
 
 When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
 
 
 
 
 What Makes This Opportunity Exciting?
 
 
 
 As a Service Representative at GEICO, you&rsquo;ll do more than answer questions- you&rsquo;ll provide reassurance and solutions that make a difference in customers&rsquo; lives. Whether guiding policyholders through coverage needs, addressing billing inquiries, or educating them on policy options, you&rsquo;ll be a trusted partner in delivering world-class service.
 
 
 <ul>
 <li>
 Customer Interaction: Handle incoming calls and messages from customers, addressing billing questions, making policy changes, and providing recommendations.
 </li>
 <li>
 Problem Resolution: Investigate and resolve customer concerns promptly and efficiently, ensuring a positive customer experience.
 </li>
 <li>
 Product Knowledge: Maintain a thorough understanding of GEICO&rsquo;s insurance products to effectively assist customers and identify opportunities for cross-selling or up-selling.
 </li>
 <li>
 Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction.
 </li>
 <li>
 Workplace Flexibility: After completing a comprehensive 5-month in-office training and orientation, transition to a hybrid work model with the best of both worlds&mdash;spend 80% of your time in the office and 20% working remotely. Plus, take advantage of the GEICO Flex Program, which offers up to four additional weeks of remote work annually for even greater flexibility.
 </li>
 <li>
 Professional Growth: Access GEICO&rsquo;s industry-leading training programs and development opportunities:
 </li>
 <li>
 Licensing and continuing education at no cost to you.
 </li>
 <li>
 Leadership development programs and hundreds of eLearning courses to enhance your skills.
 </li>
 <li>
 Access to GEICO Strive Program, providing associates with tuition assistance and access to high-quality education to advance their career.
 </li>
 <li>
 Incentives and Recognition:
 </li>
 <li>
 Pay Transparency: The starting salary for a Service Representative is between $25.31 per hour/$51,000 annually and $29.28 per hour/$59,000 annually. Many associates see a base salary increase of 10% within their first year as a Service Representative. Top associates can see increases up to 15%!
 </li>
 <li>
 Evening Shift Differentials: Earn a +10% pay differential for eligible shifts.
 </li>
 <li>
 Weekend Shift Differentials: Earn a +20% pay differential for eligible shifts.
 </li>
 <li>
 Additional Perks:
 </li>
 <li>
 Health &amp; Wellness: Comprehensive healthcare and well-being support available on Day 1.
 </li>
 <li>
 401(k) Match: From day one, you&rsquo;ll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Education: High School Diploma required, College Degree (2-4 year) preferred.
 </li>
 <li>
 Experience: Up to 3 years of prior relevant customer facing and/or service experience.
 </li>
 <li>
 Minimum Requirements
 </li>
 <li>
 High School Diploma (or equivalent) and minimum 2 years of customer facing work experience Or
 </li>
 <li>
 Associates Degree and minimum 1 year of customer facing work experience Or
 </li>
 <li>
 Bachelor&rsquo;s Degree and minimum 3 months of customer-facing experience
 </li>
 <li>
 Skills:
 </li>
 <li>
 A passion for providing outstanding customer service.
 </li>
 <li>
 Strong interpersonal, communication, and problem-solving skills.
 </li>
 <li>
 Adaptability and attention to detail in a dynamic environment.
 </li>
 <li>
 Ability to prioritize and multi-task, while navigating through multiple business applications.
 </li>
 <li>
 Computer proficiency, including familiarity with Microsoft Office Suite.
 </li>
 <li>
 Flexibility to work evenings, weekends, and holidays as needed.
 
 
 </li>
 </ul>
 #geico200
 
 
 At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
 
 
 
 The GEICO Pledge
 
 
 
 
 Great Company:
 
 At GEICO, we help our customers through life&rsquo;s twists and turns. Our mission is to protect people when they need it most and we&rsquo;re constantly evolving to stay ahead of their needs.
 
 
 We&rsquo;re an iconic brand that thrives on innovation, exceeding our customers&rsquo; expectations and enabling our collective success. From day one, you&rsquo;ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people&rsquo;s lives.
 
 
 
 Great Careers:
 
 We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career &ndash; and your potential &ndash; in mind. You&rsquo;ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
 
 
 
 Great Culture:
 
 We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
 
 
 As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
 
 
 
 Great Rewards:
 
 We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
 
 
 <ul>
 <li>
 Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family&rsquo;s overall well-being.
 </li>
 <li>
 Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
 </li>
 <li>
 Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
 </li>
 <li>
 Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
 
 
 </li>
 </ul>
 The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
 
 
 GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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Customer Service Representative

CGS Federal (Contact Government Services)

<div>
 eDiscovery Technical Advisor
 
 
 Employment Type: Full-Time, Executive-Level
 
 
 Department: Legal
 
 
 CGS is seeking a dedicated eDiscovery Technical Advisor to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Technical Advisor, you will play a key role in supporting various aspects of the company's portfolio.
 
 
 CGS brings motivated, highly skilled, and creative people together to solve the government&rsquo;s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
 
 Skills and attributes for success:
 
 
 
 <ul>
 <li>
 contractor shall provide expertise in identifying, preserving, collecting, processing, and producing ESI in support of civil and criminal litigation, select FOIA requests, Congressional requests and other inquiries;
 </li>
 <li>
 Contractor shall provide expertise specifically in criminal discovery support to include identifying, preserving, collecting, processing, and producing ESI;
 </li>
 <li>
 Contractor shall serve as the expert technical user of the available electronic discovery applications, which include Enterprise Vault, Discovery Accelerator, Legal Hold Management Tool (LHMT) and the Veritas eDiscovery Platform;
 </li>
 <li>
 Contractor shall work with the litigation team to develop a discovery plan which documents the electronic discovery search parameters (e.g., date range, key words and custodians) for a particular case;
 </li>
 <li>
 Contractor shall use electronic discovery software applications to collect data from various FBI storage locations on FBI IT systems (e.g., MS-Exchange servers, shared drives, desktops, text and instant messages) in accordance with the discovery plan, to support OGC attorneys, paralegal specialists, Information Management Division personnel and case agents who are responsible for responding to pre-trial discovery motions, requests, subpoenas related to civil and criminal matters, congressional inquiries, FOIA requests and other inquiries;
 </li>
 <li>
 Contractor shall analyze search/collection results for data gaps;
 </li>
 <li>
 Contractor shall administer data inputs into an electronic discovery review platform (i.e. eDP), which includes, but is not limited to: creating cases; adding collected source data;
 </li>
 <li>
 handling user access rights; uploading data logs; de-duplicating collected source data; identifying data gaps; merging/verifying data; and assuring electronic discovery production quality in Bates numbering and load file creation;
 </li>
 <li>
 Contractor shall coordinate electronic discovery collection results with FBI units responsible for processing discovery for review/redaction/release;
 </li>
 <li>
 Contractor shall adhere to polices and technical procedures for use of available electronic discovery software applications and provide agency attorneys, paralegals, and other users of the FBI's electronic discovery review platform with training and other technical assistance;
 </li>
 <li>
 Contractor shall provide information and advise on instructions regarding the FBI's process for identifying, preserving, collecting, analyzing, and organizing ESI, including the use of electronic discovery software programs;
 </li>
 <li>
 Contractor shall provide ad hoc support to end users of the electronic discovery review platform repository;
 </li>
 <li>
 Contractor shall document electronic discovery plans and procedures for each individual case;
 </li>
 <li>
 Contractor shall facilitate requests for legal hold implementation, amendment, and/or lift that are submitted by various requesters in LHMT;
 </li>
 <li>
 Contractor shall provide eDiscovery collections on criminal cases
 
 
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 
 <ul>
 <li>
 5 (five) years of eDiscovery/litigation support experience with a focus on client solutions
 </li>
 <li>
 3 (three) years of progressive more responsible experience on major lit support projects
 </li>
 <li>
 2 years in Relativity, beyond document review coding
 </li>
 <li>
 Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders and team players
 </li>
 <li>
 Ability to work in a fast-paced environment and agile work environment
 </li>
 <li>
 Experience and familiarity with eDiscovery Services covering all realms of the EDRM (File to Trial)
 </li>
 <li>
 Must be a U.S. Citizen
 </li>
 <li>
 The ability to obtain a U.S. Government security clearance (active clearance preferred)
 </li>
 <li>
 BS/BA degree or equivalent work experience (JD highly preferred)
 
 
 
 
 
 </li>
 </ul>
 Our Commitment:
 
 
 Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client&rsquo;s specific needs. We are committed to solving the most challenging and dynamic problems.
 
 
 For the past seven years, we&rsquo;ve been growing our government-contracting portfolio, and along the way, we&rsquo;ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
 
 
 Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
 
 We care about our employees. Therefore, we offer a comprehensive benefits package.
 
 
 
 <ul>
 <li>
 Health, Dental, and Vision
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 401k
 </li>
 <li>
 Flexible Spending Account (Health, Dependent Care, and Commuter)
 </li>
 <li>
 Paid Time Off and Observance of State/Federal Holidays
 
 
 
 
 
 </li>
 </ul>
 Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
 
 Join our team and become part of government innovation!
 
 
 Explore additional job opportunities with CGS on our Job Board:
 
 
 https://cgsfederal.com/join-our-team/
 
 
 For more information about CGS please visit: https://www.cgsfederal.com or contact:
 
 
 Phone: +1 (888) 680-5916Email: info@cgsfederal.com
 
 
 #CJ
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

eDiscovery Technical Advisor (Top Secret Clearance Required)

Explore 417+ Technical support representative part time in Tampa this March. Find roles across top companies and apply now to boost your career.