information technology support specialist

technical support engineer

assistant it manager

customer support representative Jobs in Cairo

customer support representative

customer support representative. Jobs in Cairo

customer support representative.

information technology support specialist Jobs in Cairo

technical support technician

<div>
 At
 
 ABB
 
 , we help industries run leaner and cleaner&mdash;and every person here makes that happen. You&rsquo;ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
 
 
 
 This position reports to:
 
 
 
 Export Senior Sales Engineer
 
 
 __
 
 
 
 
 Your Role And Responsibilities
 
 
 
 In this role, you will have the opportunity to create and complete bids, estimations, and quotations based on customer specifications, requirements, or budget to achieve market competitiveness and high margins for the company. Each day, you will maintain and improve the balance between all ABB units and customers in your area of responsibility. You will also showcase your expertise by collecting and collating the information required to prepare proposals, including both technical and cost elements.
 
 
 The work model for the role is: hybrid
 
 
 This role is contributing to the Low Voltage Systems Export Sales department in the Electrification Business in Egypt. This Position reports to the Export Sales Manager.
 
 
 You will be mainly accountable for:
 
 
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 Formulating competitive bids, estimates, and quotations by considering the best available product mix and appropriate technical and commercial aspects for each situation.
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 Creating well-documented tenders in a timely manner and with an appropriate level of detail, including full and accurate costs.
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 Managing the preparation of technical, financial, and, if required, project management aspects of the bid, estimate, and quotation, indicating prices and trading conditions.
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 Ensuring that inputs for editing activities related to bid, estimate, and quotation preparation are provided in a timely manner and in accordance with the established quality procedures.
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 Acquire the technical knowledge for the different products for Low Voltage Systems &amp; products scope.
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 Technical support for to the sales teams, including Guarantee schedules, compliance lists, deviation lists and the exact scope of supply.
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 Collaborate with LBLM, and Product managers to ensure that the product gaps are addressed.
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 Using different offering tools at the level of excellence for the different Low voltage products &amp; systems.
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 Keeping records for all offers with the related costs and discounts history and to be a part of the tendering criteria (Vision ahead).
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 Coordinating with the Engineering departments after order award for accurate scope of supply while doing the handover.
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 Commit and respect the due dates indicated by the different customers during the offer preparation.
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 Always keep consistency with ABB rules, guidelines code of conduct, business ethics, and communications.
 
 
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 </ul>
 
 Qualifications for the role:
 
 
 
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 Bachelor&rsquo;s degree in Electrical Engineering
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 You have 1 - 3 years experience as sales support, bid and proposal or design/engineering for low voltage systems
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 You are engaged in creating and documenting Project bill of materials in line with business &amp; customer requirements and provide quotation and suggestions for possible alternative explaining the benefit to the client (cost/technical/delivery) using different Microsoft applications and other configuration tools.
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 Have established skills for resolution of schedule conflicts, priority changes &ndash; taking the lead for project full ownership in all phases to support all internal &amp; external clients.
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 Possess an enhanced knowledge of different products for LVS scope to offer technical advice and solutions on inquiries from customers/channels/Sales Specialists about LVS products/systems/applications.
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 Good leadership capabilities with a team-oriented attitude.
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 You are at ease communicating in spoken &amp; written English, and preferably French languages.
 
 
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 </ul>
 Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
 
 
 Ready to make an impact?
 
 
 Apply today or visit
 
 https://www.abb.com
 
 to learn more about the impact of our solutions across the globe.
</div>

LVS Export Sales Support Specialist

World Health Organization

<div>
 
 Contractual Arrangement
 
 
 
 External consultant
 
 
 
 Contract Duration (Years, Months, Days)
 
 
 
 05 months
 
 
 
 Job Posting
 
 
 
 Jul 30, 2026, 1:03:34 PM
 
 
 
 Closing Date
 
 
 
 Aug 14, 2026, 11:59:00 PM
 
 
 
 Primary Location
 
 
 
 Egypt-Cairo
 
 
 
 Organization
 
 
 
 
 EM/WHE WHO Health Emergencies Programme (WHE)
 
 
 
 
 Schedule
 
 
 
 Full-time
 
 IMPORTANT NOTICE:
 
 Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.
 
 
 
 Area Of Expertise
 
 
 
 PHI Tool Development
 
 
 Purpose of consultancy
 
 
 The purpose of this consultancy is to support the continued implementation of the Public Health Intelligence (PHI) initiative in the Eastern Mediterranean Region. The consultant will support follow‑up activities from Phase 1 of the PHI project, operationalize the regional PHI Community of Practice, and facilitate the expansion of PHI implementation to additional countries, including deployment of Epidemic Intelligence from Open Sources (EIOS).
 
 
 Background
 
 
 Following the successful completion of Phase 1 of the PHI initiative and the PHI Regional Engagement Meeting, Member States expressed interest in maintaining technical collaboration and knowledge exchange on PHI implementation. Phase 1 supported the operationalization of PHI approaches and the deployment of EIOS in several countries, including Egypt, Jordan, Lebanon, and Djibouti. To build on this progress, it was recommended to establish a regional PHI Community of Practice to facilitate structured peer exchange, support implementation in Phase 1 countries, and expand PHI activities to additional countries. This consultancy will support consolidation of the PHI workstream, ensure continuity of technical support, and assist with expansion of PHI implementation.
 
 
 Deliverables
 
 
 Output 1: Support and enhance the Regional Public Health Intelligence (PHI) Community of Practice
 
 
 Deliverable 1.1: Update and implement a simple workplan for the PHI Community of Practice, including priority topics and planned engagements.
 
 
 Deliverable 1.2: Organize regular virtual sessions with PHI focal points to exchange updates, challenges, and good practices.
 
 
 Deliverable 1.3: Develop short summary notes after key sessions, including agreed actions and next steps.
 
 
 Output 2: Provide continued technical guidance to PHI implementation in Phase 1 countries and facilitate its gradual expansion to additional countries.
 
 
 Deliverable 2.1: Provide continued technical follow-up to Phase 1 countries on PHI implementation and use of EIOS.
 
 
 Deliverable 2.2: Provide technical guidance for the orientation, ePHEM training, and initial implementation steps for additional countries interested in PHI and EIOS.
 
 
 Deliverable 2.3: Ensure proper documentation of the progress, key achievements, challenges, and practical recommendations to guide further PHI scale-up.
 
 
 Output 3: Facilitate partnership coordination and stakeholder engagement for PHI implementation.
 
 
 Deliverable 3.1: Develop and update partnership documents, workplans, and simple coordination materials related to PHI.
 
 
 Deliverable 3.2: Coordinate and ensure documentation of engagement meetings with key partners and stakeholders.
 
 
 Deliverable 3.3: Coordinate preparation for regional or country-level PHI engagement activities, including agendas, meeting materials, and brief outcome notes.
 
 
 
 Qualifications, Experience, Skills And Languages
 
 
 
 
 Educational Qualifications:
 
 
 
 Advanced university degree (Master&rsquo;s level or above) in Health Science, Public Health, Epidemiology, or related field.
 
 
 
 Experience
 
 
 
 5 to 10 years of professional experience in public health, epidemiology, with specific expertise in disease surveillance systems.
 
 
 Demonstrated experience in implementing or managing health surveillance systems in humanitarian or resource-limited settings.
 
 
 Previous experience working with the United Nations system or other international organizations, including assignments outside the candidate&rsquo;s home country.
 
 
 
 Skills/Knowledge
 
 
 
 Strong knowledge of PHI, disease surveillance frameworks, and familiarity with WHO guidelines for public health emergencies.
 
 
 Skilled in stakeholder engagement, conducting needs assessments, and integrating user feedback into digital health solutions.
 
 
 Technical writing skills, particularly in documenting technical specifications and user guides.
 
 
 
 Languages And Level Required (Basic/Intermediate/Expert)
 
 
 
 Proficiency in English (Read - Write - Speak: Expert level) is required for effective communication, report writing, and training delivery.
 
 
 Proficiency in Arabic (Read - Write - Speak: Intermediate or higher) is desirable due to the potential regional application of EWARN systems in humanitarian settings.
 
 
 Location
 
 
 The consultant is expected to work remotely (off site).
 
 
 Travel
 
 
 The Consultant is not expected to travel.
 
 
 
 Remuneration And Budget (travel Costs Are Excluded)
 
 
 
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 Remuneration: Band level B
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 Expected duration of contract: 5 months
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 This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
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 Only candidates under serious consideration will be contacted.
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 A written test may be used as a form of screening.
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 If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
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 For information on WHO's operations please visit: http://www.who.int.
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 The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
 
 
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 The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
 
 
 Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
 
 
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 An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
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 WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
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 WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
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 Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
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 WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
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 Please note that WHO&rsquo;s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
 
 
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 </ul>
 In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click the link for detailed guidance on completing job applications: Instructions for candidates.
</div>

PHI Tool Development Consultant

Confidential

<div>
 
 
 
 Role Objectives:
 
 
 
 
 
 
 
 The IT Infrastructure Lead is responsible for overseeing the implementation, maintenance, and continuous improvement of Breadfast's IT infrastructure to ensure secure, reliable, and scalable technology environments. The role provides technical leadership across on-premises and cloud infrastructure, supports cybersecurity and business continuity initiatives, establishes infrastructure standards, and collaborates with internal stakeholders and vendors to ensure high system availability and operational excellence.
 
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 
 
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 Oversee network and systems infrastructure across the firm including configuration, implementation, maintenance, and monitoring.
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 Coordinate implementation and monitoring of cybersecurity across the infrastructure
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 Coordinate implementation and maintenance of the technology components of business continuity and disaster recovery plans.
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 Provide leadership and guidance to support on-prem and cloud hybrid infrastructure.
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 Contribute to the development and adoption of infrastructure standards and procedures applicable to technology infrastructure.
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 Provide management and expert-level guidance to technology infrastructure team members.
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 Provide expert-level hands-on assistance as necessary with administration or maintenance of systems and infrastructure.
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 Coordinate vendor, hardware and software selection and renewals for technology infrastructure
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 Support in determining current and future infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth.
 </li>
 </ul>
 
 
 
 
 
 
 Required Education, Knowledge, And Skills:
 
 
 
 
 
 
 <ul>
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 Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
 </li>
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 5&ndash;7 years of experience in IT Infrastructure, Systems Administration, or Network Engineering, with at least 2 years in a senior or lead technical role.
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 Strong experience managing hybrid infrastructure environments (on-premises and cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform).
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 Experienced in Data-Center management and maintenance procedures.
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 Administration (Azure, AD, Linux, AWS, etc.) and network administration (TCP/IP, DNS, firewalls, VPN, etc.)
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 Strong understanding of networking concepts, including LAN/WAN, VPN, routing, switching, firewalls, DNS, DHCP, and load balancing.
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 Demonstrated familiarity with productivity tools such as project planning tools and Excel.
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 Ability to juggle multiple priorities in a fast-paced environment.
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 Meticulous attention to detail in all aspects of work including communication, execution, and results.
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 </ul>
 
 
</div>

IT Infrastructure Lead

Valeo

<div>
 Responsibilities Cross-Disciplinary Automation
 
 :
 
 Design and implement AI workflows that bridge the gap between Systems Engineering and downstream disciplines (HW, SW, Mech) to ensure seamless requirements traceability and consistency.
 
 
 Physics-Informed Modeling: Develop and deploy Physics-Informed Machine Learning (PIML) models to accelerate simulations in Mechanics and Electrotechnique.
 
 
 
 AI-Enhanced System Engineering
 
 : Integrate AI-assisted coding, automated unit testing, and bug prediction tools into the software development pipeline in compliance with ASPICE standards.
 
 
 
 Predictive Project Management
 
 : Build predictive analytics dashboards for Technical Project Managers to forecast resource bottlenecks, budget risks, and milestone delays using historical project data.
 
 
 
 Standards &amp; Compliance:
 
 Ensure all AI-automated processes and generated outputs adhere to ISO 26262 (Functional Safety) and ISO/SAE 21434 (Cybersecurity) requirements.
 
 
 
 Toolchain Integration
 
 : Lead the integration of AI agents with existing toolchains, including PLM, ALM (Codebeamer), and MATLAB/Simulink.
 
 
 Key competencies
 
 Technical Skills
 
 
 
 AI and Machine Learning
 
 
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 Generative AI &amp; LLMs
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 Predictive Modeling
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 Computer Vision
 
 
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 Data Engineering and Management
 
 
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 Data Pipeline Construction: Automating the flow of data into AI models.
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 Data Quality Assurance: Cleaning and labeling datasets to ensure the AI isn't learning from "noise."
 
 
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 Process Automation &amp; Integration (MLOps)
 
 
 
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 Workflow Orchestration: Using tools to connect AI outputs to other R&amp;D software (like ELNs or LIMS).
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 Deployment: Ensuring the AI tools are accessible via user-friendly interfaces.
 
 
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 Programming &amp; Scripting
 
 
 
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 Python
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 Javascript / Google Apps Script
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 Google Docs / Sheets functions &amp; automation
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 HTTP rest API's
 
 
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 Tooling &amp; ALM: ( Plus Knowledge)
 
 
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 Codebeamer (Requirement Management Tool)
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 Google Cloud Platform
 
 
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 Automation &amp; Integration concepts
 
 
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 AI &amp; Data Handling:
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 Basic to intermediate experience with AI tools, APIs, or AI agents
 </li>
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 Interest in applying AI to engineering processes
 
 
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 </ul>
 Soft Skills
 
 
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 Strong communication and collaboration skills, including ability to translate technical AI capabilities into tangible benefits for the teams
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 Ability to work autonomously and proactively
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 Analytical mindset with strong problem-solving skills
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 User-oriented mindset (training, support, feedback handling)
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 Time Managment
 
 
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 </ul>
 Nice to Have
 
 
 Experience with requirement traceability or compliance activities
 
 
 Exposure to AI-assisted automation or low-code/no-code platforms
 
 
 Physics-Informed Machine Learning (PIML)
 
 
 Predictive Project Analytics
 
 
 Understanding of system engineering lifecycle and deliverables
 
 
 
 Aware About Automotive Industry And Embedded Systems.
 
 
 
 Years of Experience 2 to 3 years experience in AI &amp; tools development
</div>

System Design Engineer - AI & Automation, LIGHT

Kasrawy Group Careers

<div>
 Department:
 
 
 People &amp; Culture
 
 
 Job Location:
 
 
 Kasrawy for the Automobile Industry "KAI" Industrial Zone, October, Giza
 
 
 For interested candidates, kindly send your CV to: Abanoub.Morris@KasrawyGroup.com
 
 
 Mention the job title in the subject.
 
 
 Job Description:
 
 
 Manage end-to-end recruitment processes across multiple departments
 
 
 Source, screen, and interview candidates for technical and non-technical roles
 
 
 Build talent pipelines for manufacturing and operational positions
 
 
 Coordinate with hiring managers to support workforce planning
 
 
 Manage recruitment channels, employer branding activities, and hiring KPIs
 
 
 Support onboarding and recruitment process improvement initiatives
 
 
 Job Requirements
 
 
 Bachelor's degree in Business Administration, or related field
 
 
 3-5 years of relevant HR experience
 
 
 
 Experience In Manufacturing Or Industrial Sectors Is Preferred
 
 
 
 Strong communication, organizational, and stakeholder management skills
 
 
 Good English proficiency
 
 
 Ability to work in a fast-paced environment
 
 
 Benefits:
 
 
 Attractive salary.
 
 
 Monthly Incentive.
 
 
 Profit Share.
 
 
 Reward in Occasions.
 
 
 Medical and Life insurance.
 
 
 Transportation.
 
 
 Mobile Line.
 
 
 Training Programs.
 
 
 Career path.
 
 
 Kasrawy Group: Driving Excellence Since the 1970s Automotive Leadership As a main dealer for global automotive brands such as NISSAN, AVATR, AITO, Citro&euml;n, JETOUR, JAC, GOLDEN DRAGON, and IVECO in Egypt and JETOUR, and SOUEAST in Libya, Kasrawy Group operates an extensive network of over 20 service centres and showrooms across Cairo. Our commitment quality and customer satisfaction set us apart in the industry.
 
 
 Pioneering Local Production, we proudly lead in local vehicle assembly, achieving over 45% Egyptian Production for GOLDEN DRAGON, JETOUR and JAC vehicles. With an annual production capacity of up to 10,000 vehicles, we are expanding our reach by exporting locally assembled cars beyond Egypt, contributing to the national economy and showcasing Egyptian manufacturing capabilities.
 
 
 Expanding Horizons in Real Estate Kasrawy Group's influence extends beyond the automotive industry. We own and manage prominent commercial properties in Cairo, including RIVULET Twin Towers Mall El Sheikh Zayed, enhancing urban lifestyles with modern retail and business spaces.
 
 
 Why Join Kasrawy Group?
 
 
 <ul>
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 Be part of a dynamic, growth-driven company with a rich history of success.
 </li>
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 Work with leading global brands and innovative local projects.
 </li>
 <li>
 Contribute to transformative projects in both the automotive and real estate sectors.
 </li>
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 Grow your career in a supportive, forward-thinking environment.
 
 </li>
 </ul>
</div>

Senior Talent Acquisition Specialist

Nexus Analytica

Senior Full-Stack Software Engineer (7+ Years Experience) Location: El Sherouk, Cairo, Egypt (Full-time, On-site)Employment Type: Full-time  About Nexus Analytica Nexus Analytica is a technology company specializing in advanced software solutions for the energy sector. We develop innovative digital platforms that help utilities, governments, and renewable energy developers monitor, analyze, forecast, and optimize energy systems. Our software platforms, provide state-of-the-art analytics and operational intelligence for renewable energy assets, battery energy storage systems (BESS), smart meters, electric vehicle charging infrastructure, and power grids. With a strong focus on innovation, data science, and software engineering, Nexus Analytica is driving the digital transformation of the global energy industry through scalable, secure, and intelligent solutions.  About the Role We are looking for a highly skilled Senior Full-Stack Software Engineer with 7+ years of professional software development experience to join our engineering team. You will be responsible for designing, developing, and maintaining scalable enterprise software solutions while contributing to architectural decisions, mentoring junior developers, and ensuring high software quality standards.This role is ideal for someone who enjoys solving complex technical challenges, building modern web applications, and working across the entire software stack.  Key Responsibilities <ul><li>Design, develop, and maintain scalable web applications from frontend to backend.</li><li>Translate business requirements into robust technical solutions.</li><li>Design clean, maintainable, and reusable software architectures.</li><li>Develop RESTful APIs and backend services.</li><li>Build responsive, high-performance frontend applications.</li><li>Optimize application performance, security, scalability, and reliability.</li><li>Participate in architecture discussions and technical decision-making.</li><li>Perform code reviews and maintain coding standards.</li><li>Write unit, integration, and end-to-end tests.</li><li>Troubleshoot production issues and resolve complex bugs.</li><li>Collaborate closely with UI/UX designers, QA engineers, DevOps engineers, and product owners.</li><li>Mentor junior and mid-level developers.</li><li>Participate in Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement.</li><li>Contribute to CI/CD pipelines and deployment automation.</li><li>Produce technical documentation where necessary.</li></ul>  Minimum Qualifications <ul><li>Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related field.</li><li>7+ years of professional experience in software development.</li><li>Proven experience delivering enterprise-grade web applications.</li><li>Strong understanding of software engineering principles and design patterns.</li><li>Experience working in Agile/Scrum environments.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong written and verbal English communication skills.</li></ul>  Required Technical Skills <ul><li>Backend</li><li>Python</li><li>Django</li><li>Django REST Framework</li><li>REST API design</li><li>Authentication (OAuth2, JWT)</li><li>Microservices architecture</li><li>Celery</li><li>Background job processing</li></ul>  Frontend <ul><li>React</li><li>TypeScript</li><li>JavaScript (ES6+)</li><li>HTML5</li><li>CSS3</li><li>Responsive web design</li><li>State management (Redux, Context API, Zustand, or similar)</li></ul>  Databases <ul><li>PostgreSQL</li><li>MySQL</li><li>Query optimization</li><li>Database design</li><li>ORM experience</li></ul>  Cloud &amp; DevOps <ul><li>Docker</li><li>Docker Compose</li><li>Kubernetes (preferred)</li><li>Azure, AWS, or Google Cloud</li><li>GitHub Actions / Azure DevOps</li><li>CI/CD pipelines</li><li>Linux</li></ul>  Version Control <ul><li>Git</li><li>GitHub</li><li>Git Flow</li></ul>  Software Architecture <ul><li>SOLID principles</li><li>Clean Architecture</li><li>Domain-Driven Design (preferred)</li><li>Design Patterns</li><li>Dependency Injection</li></ul>  Testing <ul><li>Unit Testing</li><li>Integration Testing</li><li>End-to-End Testing</li><li>PyTest</li><li>Jest</li><li>React Testing Library</li></ul>  Security <ul><li>OWASP Top 10</li><li>Secure coding practices</li><li>Authentication and authorization</li><li>API security</li><li>Data protection best practices</li></ul>  Preferred Qualifications <ul><li>Experience with data visualization libraries.</li><li>Experience building analytics or monitoring platforms.</li><li>Experience with real-time systems using WebSockets.</li><li>Knowledge of message brokers (RabbitMQ, Kafka, Redis Streams).</li><li>Experience integrating third-party APIs.</li><li>Experience with GIS or mapping frameworks is an advantage.</li><li>Experience in energy, utilities, IoT, smart grid, or industrial software is a strong plus.</li></ul>  Soft Skills <ul><li>Strong ownership mentality.</li><li>Excellent communication skills.</li><li>Ability to mentor and support junior engineers.</li><li>Strong attention to detail.</li><li>Excellent debugging and troubleshooting abilities.</li><li>Ability to work independently while collaborating effectively within a team.</li><li>Strong time management and prioritization skills.</li><li>Continuous learning mindset.</li></ul>  What Success Looks Like <ul><li>Deliver high-quality software on schedule.</li><li>Produce clean, maintainable, and well-tested code.</li><li>Improve system performance, reliability, and scalability.</li><li>Contribute to technical architecture and engineering best practices.</li><li>Help grow the engineering team through mentoring and knowledge sharing.</li><li>Take ownership of features from design through deployment and maintenance.</li></ul>  Nice-to-Have Experience <ul><li>Azure Services</li><li>Kubernetes</li><li>Redis</li><li>Elasticsearch</li><li>RabbitMQ</li><li>Grafana</li><li>Prometheus</li><li>Nginx</li><li>Terraform</li><li>Infrastructure as Code</li><li>OpenAPI / Swagger</li><li>WebSockets</li><li>SignalR</li><li>OAuth2 / OpenID Connect</li><li>OIDC/Entra ID integrations</li></ul>  Why Join Us? You will work on cutting-edge enterprise software used in the digital transformation of the energy sector, including renewable energy, battery energy storage systems (BESS), electric vehicles, smart metering, and grid digitalization. You'll collaborate with a multidisciplinary team to build scalable, high-impact software products that support utilities, governments, and energy developers across multiple countries.

Senior Fullstack Developer (React + Python Django)

United Nations Population Fund (UNFPA)

<div>
 
 Job Description
 
 
 
 
 TERMS OF REFERENCE (to be completed by Hiring Office)
 
 Hiring Office:
 
 
 UNFPA Arab States Regional Office (ASRO) &mdash; Communications Unit
 
 
 Purpose of consultancy:
 
 
 The UNFPA Arab States Regional Office (ASRO) frequently produces digital and print publications requiring fast, high-quality, and brand-compliant visual design. The purpose of this consultancy is to establish non-binding Framework Agreements (Individual Retainer Contracts) with pre-vetted freelance graphic designers to provide high-quality graphic design, visual layout, and Desktop Publishing (DTP) services on an on-demand, as-needed basis across the Arab region. Engagement under this retainer framework enables the office to execute work orders via standardized design briefs without initiating new procurement cycles for individual assignments.
 
 
 Scope of work:
 
 
 
 (Description of services, activities, or outputs)
 
 
 
 When activated via an individual design brief, the retainer holder shall provide high-quality graphic design and layout services. The scope of work encompasses:
 
 
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 Visual identity and brand alignment: Ensuring all creative assets flawlessly follow the UNFPA branding toolkit guidelines.
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 Layout and creative concept development: Submitting three distinct initial cover and layout concept options for review based on the provided design brief.
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 Iterative proof corrections: Executing progressive sub-rounds of text and design corrections in coordination with the communications and technical units until full layout integrity is achieved.
 </li>
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 Structuring and adjusting layouts to account for multilingual requirements: Ensuring correct right-to-left (RTL) formatting logic for Arabic text, and left-to-right (LTR) formatting logic for English and French text, including proper text-flow adjustments across bilingual or trilingual layouts.
 </li>
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 Digital accessibility compliance: Designing all digital products to meet international accessibility standards for persons with disabilities (WCAG 2.1 mapping). This includes embedding proper alternative text (alt-text) tags for images, charts, and maps provided by the technical unit, defining a logical document reading order for screen readers, ensuring high color contrast thresholds, and formatting tagged structural headings within the final PDF asset.
 </li>
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 Sustainable design practices: In line with UN green mandates, prioritizing digital-first, screen-optimized products. If physical printing is requested, files must be structurally optimized for local, recycled-paper printing contexts.
 
 
 
 </li>
 </ul>
 
 Strict prohibition on raw AI asset generation and automated layouts
 
 
 
 The utilization of unedited artificial intelligence image generators, automated layout software, or raw machine-generated design elements (e.g., Midjourney, DALL-E, automated Canva layouts, or generic AI vector wrappers) to execute the required graphic design interventions is strictly prohibited. While professional layout software utilities, digital drawing applications, and standard design tools are necessary for technical and mechanical precision, the final output must completely reflect human analytical judgment, custom visual harmonization, and creative design polish. Submissions that display a reliance on generic templates, robotic visual generation loops, or superficial machine adjustments will be rejected as non-responsive, and final vendor payment will be frozen.
 
 
 Duration and working schedule:
 
 
 
 Duration:
 
 
 
 Initial duration of
 
 11 months
 
 from the date of contract signature. Subject to satisfactory performance assessments and ongoing operational needs, contracts may be considered for renewal following a mandatory
 
 one-month break in service
 
 in full compliance with UNFPA consultancy policy.
 
 
 
 Schedule:
 
 
 
 On-demand retainer basis (as-needed). Turnaround parameters, deadlines, and page counts will be negotiated case-by-case upon issuance of each design brief.
 
 
 Place where services are to be delivered:
 
 
 Remotely
 
 
 Delivery dates and how work will be delivered (
 
 e.g.
 
 electronic, hard copy etc.):
 
 
 Work deliverables will be delivered electronically according to the negotiated project schedules in the individual design briefs. Turnaround parameters, deadlines, and total page counts will be negotiated case-by-case at the time of the specific design brief issuance.
 
 
 Upon completion of each work order, the consultant must submit a complete asset package including:
 
 
 <ul>
 <li>
 Pre-press printable files: High-resolution, print-ready PDFs with crop marks and bleeds.
 </li>
 <li>
 Digital-optimized files: Low-resolution, interactive web-ready PDFs (with hyperlinked tables of contents and URLs) and standalone social media graphics if requested.
 </li>
 <li>
 Open source working files: Complete packaged source files (e.g., Adobe InDesign .indd, Illustrator .ai, Photoshop .psd) including all linked high-resolution imagery and vector assets.
 
 
 
 </li>
 </ul>
 All layout and design work executed under this retainer framework must strictly comply with:
 
 
 <ul>
 <li>
 The UNFPA Global Branding Toolkit (corporate typography, color palettes, logo placement rules, and grid structures). The full toolkit is accessible via this Link: http://unf.pa/brand using this Password: Guidelines2025_Live!
 </li>
 <li>
 The UNFPA Global Brand examples.
 
 
 
 </li>
 </ul>
 Monitoring and progress control, including reporting requirements, periodicity format and deadline:
 
 
 
 Day-to-day art direction:
 
 
 
 The consultant will work under the direct day-to-day creative supervision of the Communications Unit to ensure design quality control.
 
 
 
 Substantive review, and final approval ownership:
 
 
 
 The respective Technical Requesting Unit remains responsible for content accuracy, proofreading text inside the proofs, and granting the final written sign-off and approval on both the final text and design layout before public distribution or printing.
 
 
 
 Performance evaluation and quality assessment:
 
 
 
 Upon completion of each work order, the Communications Unit, and the Requesting Technical Unit, will conduct a formal performance assessment of the deliverables (evaluating criteria such as design quality, visual creativity, brand compliance, speed/adherence to deadlines, and communication responsiveness). Satisfactory evaluation scores are required to process payment clearances and maintain roster eligibility. In cases of repeated poor performance, failure to adhere to branding guidelines, or unsatisfactory layout quality, UNFPA reserves the right to issue a formal warning or immediately terminate the retainer contract without obligation for future work order activations.
 
 
 Supervisory arrangements:
 
 
 The Communications Unit, led by
 
 Samir Aldarabi, Regional Communications Adviser
 
 , will serve as the technical gatekeeper and managing authority for this retainer contract.
 
 
 Expected travel:
 
 
 None. (100% remote assignment).
 
 
 Required expertise, qualifications and competencies, including language requirements:
 
 
 
 Educational requirements:
 
 
 
 <ul>
 <li>
 A First-level university degree (Bachelor&rsquo;s degree) in Graphic Design, Fine Arts, Visual Communications, Digital Media, or a related field.
 </li>
 <li>
 A relevant technical diploma or secondary education combined with two (2) additional years of qualifying professional experience may be accepted in lieu of a university degree.
 
 
 
 </li>
 </ul>
 
 Years of experience:
 
 
 
 <ul>
 <li>
 A minimum of two years of progressively responsible professional experience in graphic design, publication layout, Desktop Publishing (DTP), and corporate brand management.
 </li>
 <li>
 Demonstrated track record producing high-level publications (e.g., annual reports, complex policy briefs, data-dense infographics, and social media visibility asset packs).
 
 
 
 </li>
 </ul>
 
 Technical competencies &amp; software proficiency:
 
 
 
 <ul>
 <li>
 Expert mastery of industry-standard professional software (Adobe Creative Cloud: InDesign, Illustrator, Photoshop, Acrobat Pro).
 </li>
 <li>
 Demonstrated experience in native InDesign file packaging, master page configuration, layer management, and layout grid setup.
 </li>
 <li>
 Proven technical proficiency in formatting right-to-left (RTL) Arabic typography and left-to-right (LTR) English/French typography.
 </li>
 <li>
 Strong technical familiarity with WCAG 2.1 digital accessibility tagging and screen-reader optimization within PDF publications.
 
 
 
 </li>
 </ul>
 
 Language requirements:
 
 
 
 <ul>
 <li>
 Fluency (written and spoken) in English and Arabic is required. Working knowledge of French is an asset.
 
 
 
 </li>
 </ul>
 Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable:
 
 
 
 The Communications Unit and Technical Requesting Unit will make available:
 
 
 
 <ul>
 <li>
 The final copyedited, proofread narrative text file in an editable format (MS Word).
 </li>
 <li>
 All mandatory institutional reference links (UNFPA global branding toolkit, corporate templates, and photo libraries).
 </li>
 <li>
 The design brief, including specific dimensions, layout constraints, or presentation goals required for the final product.
 </li>
 <li>
 The exact, approved text for all mandatory legal disclaimers, funding acknowledgments, or institutional notices.
 
 
 
 </li>
 </ul>
 Other relevant information or special conditions, if any:
 
 
 
 We require the retainer holder to provide:
 
 
 
 <ul>
 <li>
 An assigned, responsive point of contact or rapid communication workflow to coordinate assignments.
 </li>
 <li>
 A clear, structured execution timeline ensuring full adherence to the negotiated design milestones.
 </li>
 <li>
 The complete, multi-asset deliverable package as defined under the specific activities section below.
 
 
 
 </li>
 </ul>
 
 Payment safeguard:
 
 
 
 <ul>
 <li>
 Final consultant payment against an activated Purchase Order (PO) will remain frozen until both the Communications Unit and the technical requesting unit issue a joint technical clearance confirming all assets have been satisfactorily received.
 
 
 
 </li>
 </ul>
 
 Selection and awarding of retainer contracts:
 
 
 
 Because this process aims to select qualified freelance designers for individual retainer contracts, candidates will be evaluated on a Pass/Fail baseline of portfolio quality and technical compliance, with contract awards and task matching dictated by the most competitive financial rates provided. Candidates will be evaluated covering:
 
 
 <ul>
 <li>
 Technical portfolio check
 </li>
 <li>
 Submission of a professional-level portfolio demonstrating advanced creative design capability.
 </li>
 <li>
 Submission of a professional portfolio showcasing corporate layout design (reports, policy briefs, infographics).
 </li>
 <li>
 Demonstrated experience in typography hierarchy, grid layouts, and accessible digital documents.
 </li>
 <li>
 Result: Pass/fail
 </li>
 <li>
 Multilingual and tool proficiency
 </li>
 <li>
 Mastery of industry-standard software (Adobe Creative Suite: InDesign, Illustrator, Photoshop). Candidates must provide one sample packaged native file (InDesign package) or an IDML file accompanied by a PDF showing the hidden layout grid and structural characters to verify professional grid alignment, master page configuration, and clean layer management.
 </li>
 <li>
 Proven capability in formatting right-to-left (RTL) Arabic layouts and left-to-right (LTR) English/French layouts.
 </li>
 <li>
 Result: Pass/fail
 </li>
 <li>
 Financial rate sheet (per-page/product retainer basis)
 </li>
 <li>
 Bidders must submit fixed, standard rates using the financial matrix below. Oncoming work orders will be matched primarily to the lowest-priced available roster member for that product type.
 
 
 
 </li>
 </ul>
 Required financial rate matrix
 
 
 Bidders must outline their flat rates based on the following standard office products. Hourly rates or raw Word-document page counts will not be accepted. All page billing is calculated based on final designed publication pages:
 
 
 
 Product type
 
 
 Unit
 
 
 
 
 Proposed retainer rate
 
 
 
 
 EGP
 
 
 
 Standard report layout (Text, images and basic tables) Per final designed page Highly complex document (Dense data layout with multiple tables, charts, and custom infographics) Per final designed page Complex policy brief (High infographic density) Per final designed page Brochure / leaflet / visibility asset Flat rate per product Social media asset pack (Set of 4 static cards/covers) Flat rate per pack Animated GIF / short motion graphic (Up to 15 seconds) Flat rate per product Social media reel / video edit (Up to 60 seconds with subtitles) Flat rate per product
 
 
 Submission instructions
 
 
 Interested freelance designers must submit:
 
 
 <ul>
 <li>
 A written application containing their CV.
 </li>
 <li>
 A link to their creative portfolio.
 </li>
 <li>
 Their completed Financial Rate Sheet.
 
 
 
 </li>
 </ul>
 
 About UNFPA
 
 
 
 We promote gender equality and empower women, girls and young people to take control of their bodies and their futures.
 
 
 Learn more
 
 
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National Consultancy: Professional Graphic Designer - ASRO

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