customer support representative Jobs in Karachi

customer support representative

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customer support executive Jobs in Karachi

customer support executive

it support engineer

it support executive

technical support technician

Amtech Systems Pakistan

We at Amtech Systems the largest video conferencing and AV company in Pakistan are looking for filed IT technicians to install, help with demos and provide support to staff in KarachiWe are seeking a skilled and proactive IT Technician based in Karachi who is willing and able to travel outside the city when required. The ideal candidate will be responsible for providing technical support, maintaining hardware/software systems, and ensuring smooth IT operations at both in-office and remote locations.Key Responsibilities:<ul><li>Install, configure, and troubleshoot hardware (computers, printers, routers, etc.) and software applications.</li><li>Provide technical support to staff on-site and remotely.</li><li>Maintain network infrastructure, cabling, and wireless connectivity.</li><li>Handle data backups, system updates, and antivirus/firewall configurations.</li><li>Set up new workstations, user accounts, and access permissions.</li><li>Travel to external sites for system installation, maintenance, or troubleshooting.</li><li>Maintain accurate documentation of IT assets, configurations, and issues.</li><li>Coordinate with vendors for equipment procurement and servicing.</li></ul>Requirements:<ul><li>Proven experience as an IT Technician or similar role.</li><li>Strong knowledge of Windows OS, MS Office, networking basics, and system security.</li><li>Experience with routers, switches, CCTV systems, and remote support tools.</li><li>Ability to diagnose and resolve basic technical issues independently.</li><li>Excellent communication and customer service skills.</li><li>Must be flexible to travel outside Lahore (locally or internationally if required).</li><li>Own transport preferred (optional, depending on company policy).</li></ul>Benefits:<ul><li>Competitive salary</li><li>Travel allowance</li><li>Medical coverage</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Last Salary Drawn</li></ul>Experience:<ul><li>IT Support: 2 years (Required)</li></ul>

IT Technician

Ezmodex marketing Solutions

We are looking for a reliable, and motivated IT technician to join our team and manage day-to-day IT tasks, support hardware/software issues, and assist in maintaining our systems.Responsibilities:<ul><li>Provide technical support to internal teams</li><li>Troubleshoot hardware and software issues</li><li>Install and configure computer systems, networks, and printers</li><li>Ensure timely maintenance and updates</li><li>Assist in data backup and security tasks</li></ul>Requirements:<ul><li>Basic knowledge of IT systems, networking, and troubleshooting</li><li>Degree/diploma in Computer Science or related field (or equivalent experience)</li></ul>Perks:<ul><li>Supportive and growth-oriented environment</li><li>Opportunity to gain hands-on experience and grow with the company</li><li>Performance-based incentives</li></ul>Apply on Whatsapp ( 0328-0231177)location Block H north nazimabadJob Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Work Location: In person

IT Specialist

Logix Solutions

Job description:Job Title: Technical Support Engineer &ndash; Office-Based Location: Karachi, PakistanAbout the Role: Logix Solutions is hiring a Technical Support Engineer-Fresh for our valued client in the solar energy sector where you will be responsible for assisting customers and solar installers over the phone with issues related to Solar Inverters and Lithium Batteries. Freshers are encouraged to applyKey Responsibilities:<ul><li>Provide technical assistance to end-customers and solar installers via phone regarding product settings, faults, and installations.</li><li>Redirect customers to their nearest service center when necessary.</li><li>Apply knowledge of Electrical and Electronics systems to troubleshoot and resolve technical inquiries.</li><li>Maintain accurate records of all service and support activities.</li><li>Contribute to the development and improvement of product documentation and manuals.</li><li>Support R&amp;D teams by helping manage and document physical complaints of products received at the Head Office.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Electronics, Electrical Engineering, or a related field.</li><li>0-6 months of experience</li><li>freshers are encouraged to apply.</li><li>Excellent communication and interpersonal skills.</li><li>Background in Power Electronics or Solar Inverters is a plus (not mandatory).</li></ul>Skills &amp; Attributes:<ul><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to manage, track, and resolve customer complaints effectively.</li><li>Customer-oriented mindset and good people-handling skills.</li></ul>What We Offer:<ul><li>On-the-Job Training</li><li>Career Growth and Development Opportunities (based on performance)</li><li>Market-Competitive Salary: PKR 45,000 &ndash; 50,000</li><li>Start Date: As Soon As Possible</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Technical Support Engineer Fresh

Connect Communications

Position: Technical Support Engineer Location: Karachi Company: Leading ISP Company Job Type: Full-time Experience Required: Fresh to 1 Year Education: Bachelor&rsquo;s Degree in Telecom/BSCS/Electronics/ IT, or related field Certifications: CCNA (mandatory)Job Responsibilities:<ul><li>Provide L1/L2 technical support to customers for internet connectivity and network-related issues.</li><li>Troubleshoot hardware, software, and network issues remotely and on-site if needed.</li><li>Configure and maintain routers, switches, firewalls, and other networking equipment.</li><li>Escalate unresolved issues to higher-level support or engineering teams for further assistance.</li><li>Monitor network performance and ensure system availability and reliability.</li><li>Maintain documentation of issues, solutions, and processes.</li><li>Coordinate with field teams and other departments for swift issue resolution.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Telecom/BSCS/Electronics/ IT, or related field.</li><li>CCNA certification is mandatory.</li><li>Fresh to 1 year of experience in a technical support or NOC role in the ISP or telecom sector.</li><li>Hands-on experience with routers, switches, and troubleshooting tools.</li><li>Good understanding of TCP/IP, DHCP, DNS, and WAN/LAN technologies.</li><li>Strong problem-solving skills and customer-oriented attitude.</li><li>Excellent communication skills (verbal and written).</li></ul>Job timings / Place of work:<ul><li>Full Time (Rotational Shifts)</li><li>Onsite ( Karachi-based )</li></ul>Salary &amp; Perks:The Company offers competitive and attractive salary packages and a significant number of fringe benefits e.g., Provident Fund, comprehensive health insurance, life insurance, yearly performance-based increments, etc.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Technical Support Engineer

Solutionix Global Services

Job Summary We are seeking a skilled Desktop Support Technician to provide comprehensive IT support within our organization. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing computer systems, and ensuring seamless operation of our IT infrastructure. This role requires excellent customer service skills, technical expertise, and the ability to communicate effectively with users at all levels. The Desktop Support Technician will play a critical role in maintaining the efficiency and security of our computer systems across various operating environments including Windows, macOS, and Linux.Responsibilities<ul><li>Provide technical support and troubleshooting for desktop computers, laptops, mobile devices, and peripherals.</li><li>Resolve software issues related to operating systems, applications (including Microsoft Office), and network connectivity.</li><li>Manage computer hardware installations, upgrades, and repairs to ensure optimal performance.</li><li>Assist users with VPN configurations, firewall settings, DNS issues, and TCP/IP network problems.</li><li>Support Active Directory management, user account setup, permissions, and password resets.</li><li>Utilize SCCM, BMC Remedy, ServiceNow, and Jira for ticketing, asset management, and issue tracking.</li><li>Maintain IT infrastructure components such as LAN/WAN networks, network administration tasks, and server environments including Windows Server and Linux systems.</li><li>Configure and support network devices including switches, routers, and firewalls to ensure secure connectivity.</li><li>Support remote access solutions and help desk operations to deliver prompt customer service.</li><li>Document technical procedures and maintain accurate records of support activities.</li><li>Collaborate with IT team members to implement system upgrades and security patches.</li></ul>Qualifications<ul><li>Proven experience in desktop support or IT support roles with strong troubleshooting skills.</li><li>Proficiency in operating systems including Windows (Windows 10/11), macOS, and Linux distributions.</li><li>Knowledge of computer networking concepts such as TCP/IP, DNS, LAN/WAN configuration, VPNs, firewalls, and network security best practices.</li><li>Familiarity with Microsoft Office Suite and other common productivity tools.</li><li>Experience with Active Directory management and Windows Server environments is preferred.</li><li>Hands-on experience with SCCM, BMC Remedy, ServiceNow, Jira or similar ticketing systems.</li><li>Strong analysis skills with the ability to diagnose complex technical issues quickly.</li><li>Excellent communication skills to effectively assist users at all skill levels.</li><li>Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.</li><li>Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus. This position offers an opportunity to work within a dynamic team dedicated to maintaining high-quality IT services while supporting organizational growth through innovative technology solutions.</li></ul>Job Type: Full-timePay: Rs60,000.00 per month

Karachi, Pakistan - Desktop support Engineer -L2

Shaan Technologies

Job Description: Maintenance TechnicianLocation: Shaan Tech, EPZA Landhi Industrial Area, KarachiAbout the RoleWe&rsquo;re looking for a Maintenance Technician who&rsquo;s comfortable working with industrial machines and has the skills to keep them running without fuss. This isn&rsquo;t a highly academic role &mdash; what matters most is hands-on experience and a solid technical/mechanical diploma background.Key Responsibilities<ul><li>Carry out routine maintenance and repairs on shop-floor machines.</li><li>Troubleshoot mechanical and electrical issues quickly to avoid downtime.</li><li>Work with CNC machines, manual lathes, and other industrial equipment..</li><li>Support installation and adjustments of new machinery.</li><li>Maintain tools, equipment, and ensure safety standards are followed.</li></ul>Skills &amp; Requirements<ul><li>Diploma in Mechanical / Electrical / Technical trades.</li><li>2&ndash;3 years of industrial hands-on experience (manufacturing/production environment preferred).</li><li>Familiarity with CNC machines and manual lathes.</li><li>Problem-solving attitude, willingness to work in shifts, and ability to handle practical challenges on the floor.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Maintenance Technician

Limton Group of Companies

Limton Group of Companies is currently hiring for IT SupportJob Type: Full-timeQualification RequirementsIntermediate / Diploma /Certifications will be preferredExperience RequirementsAt least 1 year experience in IT support.Responsibilities:Primary Job responsibilities are to maintain:- Installation of OS, Office &amp; other softwares- PC Assembling, Maintenance, Repair &amp; Support- Resolution of day to day problems of end user- Printer issues- Network troubleshooting- IT Inventory Management- UPS Monitoring / Maintenance- CCTV / DVR troubleshooting- AntiVirus UpdatesTravelingOutstation Travelling Not required. However sometimes travelling may require to support Limton other offices &amp; clients (if required)Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

IT Support

Explore 1617+ Technical support technician in Karachi this December. Find roles across top companies and apply now to boost your career.