business development executive Jobs in Karachi

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international sales executive Jobs in Karachi

international sales executive

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customer support executive Jobs in Karachi

customer support executive

software support executive

AGILE HR

Position Title: Software Support ExecutiveLocation: Tariq Road, KarachiTimings: 10 AM &ndash; 7 PM || Monday to Friday (Alternate Saturdays)Required Qualifications<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).</li><li>1&ndash;3 years of experience in a software support OR customer-facing IT role.</li><li>Strong understanding of software applications, SaaS platforms, and web-based technologies.</li><li>Proficiency in using helpdesk/CRM tools such as Zendesk, Freshdesk, Jira Service Management, or similar.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong analytical and problem-solving skills with a methodical approach to troubleshooting.</li><li>Ability to manage multiple open cases simultaneously and prioritize effectively under pressure.</li><li>High degree of empathy and a client-first mindset.</li></ul>Preferred Qualifications<ul><li>Experience working in a B2B software or tech startup environment.</li><li>Familiarity with APIs, basic SQL queries, or log analysis for advanced troubleshooting.</li><li>Knowledge of ITIL framework or support process best practices.</li><li>Experience with remote desktop tools and screen-sharing software.</li><li>Multilingual communication skills are a plus.</li></ul>Key Responsibilities<ul><li>Respond to client queries via email, phone, and chat in a professional and timely manner, meeting defined SLA targets.</li><li>Diagnose, troubleshoot, and resolve software issues reported by clients, escalating complex cases to the technical or development team where necessary.</li><li>Guide clients through product features, configurations, and best practices to maximize the value of solutions.</li><li>Log, track, and manage support tickets through the CRM/helpdesk system, maintaining accurate records of all interactions and resolutions.</li><li>Collaborate with the product and engineering teams to communicate recurring client issues and contribute to product improvement.</li><li>Conduct client onboarding sessions and software walkthroughs for new users.</li><li>Create and maintain knowledge base articles, FAQs, and support documentation.</li><li>Monitor client accounts proactively to identify potential issues before they impact the client experience.</li><li>Gather client feedback and relay insights to the product and account management teams.</li><li>Meet individual and team performance KPIs including customer satisfaction scores, first-contact resolution rate, and response times.</li></ul>Pay: Rs100,000.00 - Rs125,000.00 per monthWork Location: In person

Software Support Executive

Efrotech Private Limited

1. Job Description:&middot; Check and analyze ticket priorities, and respond accordingly.&middot; Resolve client issues within the given SLA.&middot; Provide customers with step-by-step guidance by troubleshooting issues, asking targeted questions, and providing prompt responses to resolve the ticket.&middot; If there is a bug in the application, forward the ticket to the development team.&middot; Provide all necessary information regarding the development ticket to the developer.&middot; If there is a new custom request, close the ticket after informing the client, and forward the client&rsquo;s requirement to the implementation &amp; Sales team via email.&middot; Investigate the root causes of issues/bugs to fix them permanently before deployment at the customer&rsquo;s end.&middot; Follow up on development related tickets with the development team and update the response on ticket accordingly.&middot; Responsible for conducting training sessions for team members and new joiners.2. Job Specification:&middot; Bachelor&rsquo;s Degree in BSIT/BSCS/ BSSE or relevant certification.&middot; Candidate must have minimum 02+ years of experience in the relevant field&middot; Excellent analytical and problem-solving skills.&middot; Exceptional ability to prioritize and diagnose problems.&middot; Good interpersonal skillsWork Location: In person

Get Multi Solution

IT Junior Executive (Night Shift only)We are looking for a motivated IT Junior Executive to join our team.Requirements:<ul><li>Previous experience in a software house or call center is mandatory</li><li>Basic knowledge of IT support, networking, and troubleshooting</li><li>Strong problem-solving skills</li><li>Good communication and coordination abilities</li><li>Ability to work in a fast-paced environment</li></ul>Job Responsibilities:<ul><li>Provide basic IT support to staff</li><li>Troubleshoot hardware, software, and network issues</li><li>Assist in system maintenance and updates</li><li>Coordinate with senior IT team when required</li></ul>Salary:<ul><li>Market competitive (based on experience)</li></ul>Location:<ul><li>Onsite</li></ul>Short Version (for WhatsApp/Quick Post): Hiring IT Junior Executive (Onsite) ✔ Experience in software house or call center required ✔ Basic IT support &amp; troubleshooting skills Market competitive salaryIf you're interested, share your resume now!Work Location: In person

Junior IT Executive

XauZit (Pvt) Ltd

We&rsquo;re Hiring: Sales Executive &ndash; Software SolutionsAre you a motivated sales professional with a passion for technology? We&rsquo;re looking for a Sales Executive to drive business growth by promoting and selling our software solutions to companies across various industries.Key Responsibilities:<ul><li>Identify and develop new business opportunities</li><li>Build and maintain strong client relationships</li><li>Present and demonstrate software solutions to potential customers</li><li>Achieve monthly and quarterly sales targets</li><li>Coordinate with internal teams to ensure client satisfaction</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field</li><li>2&ndash;4 years of experience in sales (software/IT/ERP preferred)</li><li>Strong communication and negotiation skills</li><li>Tech-savvy with the ability to understand digital solutions</li><li>Self-motivated, target-driven, and confident personality</li><li>Willingness to travel for client meetings</li></ul>Preferred (Nice to Have):<ul><li>Experience in SaaS or software sales</li><li>Familiarity with CRM tools</li><li>Understanding of business processes across industries</li></ul>Job Type: Full-time Work Location: In-person (Karachi)How to Apply: Send your CV to ehtisham.aziz@matechco.com with the subject line: Sales Executive &ndash; KarachiWork Location: In person

Sales Executive

Kifayat Publishers

ROLE OVERVIEWThe Personal Assistant (PA) will provide high-level administrative and organizational support to the Director of Kifayat Publishers. This role requires exceptional discretion, strong communication skills, and the ability to manage a busy executive schedule while handling sensitive business information with professionalism.KEY RESPONSIBILITIES<ul><li>Manage the Director's calendar, schedule meetings, appointments, and travel arrangements.</li><li>Screen and manage incoming calls, emails, and correspondence on behalf of the Director.</li><li>Prepare and proofread letters, memos, presentations, reports, and executive communications.</li><li>Maintain organized filing systems (physical and digital) for executive documents and contracts.</li><li>Coordinate with department heads and external stakeholders on behalf of the Director.</li><li>Take minutes of meetings and follow up on action items assigned by the Director.</li><li>Handle confidential business matters with complete discretion and professionalism.</li><li>Assist in preparing for board meetings, senior management reviews, and stakeholder presentations.</li><li>Manage petty cash, expense claims, and reimbursements for the executive office.</li><li>Handle ad-hoc tasks and personal administrative requests from the Director as required.</li></ul>REQUIREMENTS<ul><li>Bachelor's degree in Mass Communication, English, or equivalent.</li><li>Minimum 3 years of experience as a Personal Assistant, Executive Secretary, or Administrative Assistant.</li><li>Prior experience supporting C-suite executives in a corporate or publishing environment is preferred.</li><li>Excellent proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and Graphic design software</li><li>Strong verbal and written communication skills in both English and Urdu.</li></ul>KEY SKILLS<ul><li>Exceptional organizational and time-management skills.</li><li>High level of discretion and ability to handle confidential information.</li><li>Professional demeanour, polished communication, and presentation.</li><li>Proactive problem-solving and ability to anticipate needs.</li><li>Ability to multitask and prioritize in a fast-paced executive environment.</li><li>Drafting and proofreading proficiency in English.</li></ul>Work Location: In person

Assistant to Director

Chishti Box Factory (Pvt) Ltd

Raw Material &amp; Inventory Executive (Paper Reels)Department: Inventory ManagementLocation: D-41, SITE,Super Highway, Phase 1, Karachi, PKReporting To: Factory Manager / Operations HeadJob Summary:The Raw Material &amp; Inventory Executive will be responsible for managing the complete record and movement of paper reels and other inventory used in carton production across all three manufacturing units. The role includes inwarding new reels, inter-factory transfers, usage tracking, and maintaining digital records to ensure transparency, accuracy, and timely reporting of inventory data.Key Responsibilities:1. Paper Reel Management<ul><li>Record and verify all incoming paper reels from suppliers upon arrival.</li><li>Prepare and issue gate passes for reels transferred between warehouses or factories.</li><li>Ensure each reel is tagged, logged, and entered in the software system with accurate grammage, width, and reel number.</li><li>Monitor reel consumption at production floors and update usage data daily.</li></ul>2. Software Entry &amp; Record Keeping<ul><li>Enter all inward, transfer, and consumption data into the inventory management software.</li><li>Maintain real-time digital records of all raw material stock levels.</li><li>Ensure data accuracy and traceability for each reel (batch-wise, supplier-wise).</li></ul>3. Inter-factory Coordination<ul><li>Manage and track movement of reels between three factory locations.</li><li>Reconcile stock balances between units weekly and report discrepancies.</li><li>Maintain proper documentation for every reel transfer (inward/outward slips, GRNs, delivery notes, etc.).</li></ul>4. Monthly Reporting<ul><li>Prepare monthly stock and consumption reports for paper reels and other materials.</li><li>Highlight slow-moving, excess, or missing reels.</li><li>Support management in monthly cost and wastage analysis.</li></ul>5. General Inventory Management<ul><li>Assist in tracking other consumables (glue, stitching wire, tape, etc.) used in production.</li><li>Maintain minimum stock levels and alert procurement for replenishment when needed.</li><li>Support physical stock audits and ensure data reconciliation.</li></ul>Skills &amp; Competencies:<ul><li>Strong data entry and record-keeping skills.</li><li>Knowledge of Excel, ERP, or inventory management software.</li><li>Basic understanding of corrugated paper grades, grammage, and reel specifications.</li><li>Accuracy, attention to detail, and integrity in handling inventory.</li><li>Strong coordination and communication skills with factory and accounts teams.</li></ul>Qualifications:<ul><li>Minimum Intermediate or Bachelor&rsquo;s degree in Commerce, Supply Chain, or related field.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Inventory Executive

Raw Material & Inventory Executive

Explore 1753+ Software support executive in Karachi this May. Find roles across top companies and apply now to boost your career.

1753 software support executive jobs In Karachi

Software Support Executive

Software Support Executive

Junior IT Executive

Sales Executive

Assistant to Director

Inventory Executive

Raw Material & Inventory Executive