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customer success executive Jobs in Karachi

customer success executive

software support executive

Nedo Pakistan

Introduction:NEDO Pakistan provides Software, Hardware and Product Development Solutions Services to the high profile clients ranging from R&amp;D organizations, OEMs, Industrial Organizations, Telecom Operators of Pakistan and Government Institutions for last 25 years with the continued support of our valued suppliers around the country. For further details on our Products, and other information, you may please visit our website www.nedogroup.com and www.Nedopakistan.com. We are having head office at Karachi and branch offices in Lahore and Islamabad.Currently we are looking for the post of &ldquo;Software Support Executive&rdquo; for our TMS Division (Karachi).Job Description<ul><li>Responsible for Installation, Configuration and Support of Software Products. Troubleshooting on site as well as managing online support.</li><li>Responsible for Installation, Configuration and Support of Software Products</li><li>Troubleshooting on site as well as managing online support.</li><li>Testing and Deploying Applications.</li><li>Deploying SQL Databases as well as managing Backup, Restore and Data Migration.</li><li>Giving Product Demonstrations and Presentations.</li><li>Complete all tasks in a timely manner</li></ul>Requirement:Must have own bikeMinimum Education:BS or B.com with computer short coursesMinimum Experience:6 months to 1 year.Timings: Mon-Fri (09:00 AM - 06:00 PM)Alternate Saturday (09:00 AM - 05:00 PM)Skills:Strong Knowledge Of SQL Database Software Development Tools Software AnalysisJob DetailsIndustry:Importers / Distributors/ExportersFunctional Area:Software &amp; Web DevelopmentJob Shift:General Shift (Day)Job Location:Shahrah e Faisal, KarachiGender:MaleJob Type: Full-timeWork Location: In person

Software Support Executive

Introduction:NEDO Pakistan provides Software, Hardware and Product Development Solutions Services to the high profile clients ranging from R&amp;D organizations, OEMs, Industrial Organizations, Telecom Operators of Pakistan and Government Institutions for last 25 years with the continued support of our valued suppliers around the country. For further details on our Products, and other information, you may please visit our website www.nedogroup.com and www.Nedopakistan.com. We are having head office at Karachi and branch offices in Lahore and Islamabad.Currently we are looking for the post of &ldquo;Software Support Executive&rdquo; for our TMS Division (Karachi).Job Description<ul><li>Responsible for Installation, Configuration and Support of Software Products. Troubleshooting on site as well as managing online support.</li><li>Responsible for Installation, Configuration and Support of Software Products</li><li>Troubleshooting on site as well as managing online support.</li><li>Testing and Deploying Applications.</li><li>Deploying SQL Databases as well as managing Backup, Restore and Data Migration.</li><li>Giving Product Demonstrations and Presentations.</li><li>Complete all tasks in a timely manner</li></ul>Requirement:Must have own bikeMinimum Education:BS or B.com with computer short coursesMinimum Experience:6 months to 1 year.Timings:Mon-Fri (09:00 AM - 06:00 PM)Alternate Saturday (09:00 AM - 05:00 PM)Skills:Strong Knowledge Of SQL Database Software Development Tools Software AnalysisJob DetailsIndustry:Importers / Distributors/ExportersFunctional Area:Software &amp; Web DevelopmentJob Location:Shahrah e Faisal, KarachiGender:MaleJob Type: Full-timeWork Location: In person

Software Support Executive - Male

TechnoSys

Job Description:The HR Software Support Executive is responsible for providing functional and technical support to clients using the HR and Payroll modules of the ERP system. This role ensures smooth operations of HR processes by resolving user issues, providing training, and coordinating with the development team for enhancements and bug fixes.Key Responsibilities:1- Client Support &amp; Issue Resolution:<ul><li>Provide first-line support for HR, Payroll, Attendance, Leave, and Employee Management modules.</li><li>Troubleshoot functional and technical issues reported by clients and ensure timely resolution.</li><li>Log, track, and monitor support tickets until closure.</li><li>Escalate unresolved issues to higher-level technical teams when necessary.</li></ul>2. System Configuration &amp; Maintenance:<ul><li>Assist clients in setting up and configuring HR-related modules as per organizational policies.</li><li>Support data uploads, employee information updates, and report generation.</li><li>Verify system outputs such as salary slips, attendance reports, and tax deductions.</li></ul>3. Client Training &amp; Implementation Support:<ul><li>Conduct user training sessions for HR teams and end-users to ensure smooth usage of the software.</li><li>Provide post-implementation support and guidance during new client onboarding.</li></ul>4. Documentation &amp; Reporting:<ul><li>Maintain detailed records of client issues, solutions provided, and system updates.</li><li>Prepare periodic reports on client feedback, support performance, and recurring issues.</li></ul>5. Coordination &amp; Continuous Improvement:<ul><li>Coordinate with the development and QA teams to communicate client feedback and suggest product improvements.</li><li>Identify areas where clients can optimize system usage for better HR efficiency.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Human Resource Management, Computer Science, or a related field.</li><li>1&ndash;3 years of experience in ERP or HRMS software support.</li><li>Good understanding of HR processes such as recruitment, payroll, attendance, performance management, and employee records.</li><li>Basic knowledge of databases (SQL) and software troubleshooting.</li><li>Strong communication, problem-solving, and customer service skills.</li></ul>Details:<ul><li>Timings: 9 AM - 6 PM</li><li>Mon - Fri ( Full time onsite job )</li></ul>Job Type: Full-timeWork Location: In person

Software Support Executive ( HR )

Climax Software Solutions

Software Support Executive (Night Shift)Office Automation Services We Need More Brains on the Line!Can you explain tech to someone&rsquo;s grandma and a CEO without breaking a sweat? Can you turn confusion into clarity and tackle ERP issues like a seasoned pro? If yes, you might be exactly who we&rsquo;re looking for.At Office Automation Services,we&rsquo;re searching for a Software Support Executive who&rsquo;s quick on their feet, patient in their approach, and passionate about making technology feel simple, friendly, and accessible.What We&rsquo;re Looking For<ul><li>Fluent English &mdash; exceptional spoken and written communication</li><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>2+ years of experience supporting or implementing ERP systems</li><li>Strong troubleshooting skills and a love for solving technical problems</li><li>A calm, approachable personality with the ability to simplify complex concepts</li><li>A tech-savvy mindset &mdash; quicker than hitting Ctrl + Z</li></ul>What You&rsquo;ll Be Doing<ul><li>Providing top-tier ERP support to end-users &mdash; resolving bugs, glitches, and the occasional digital mystery</li><li>Training and guiding clients (and sometimes teammates!) on ERP features, workflows, and best practices</li><li>Responding quickly, communicating clearly, and resolving issues with a friendly, human touch</li><li>Becoming the trusted go-to expert who turns user frustration into confidence</li></ul>Why This Role MattersThis isn&rsquo;t just another support job &mdash; it&rsquo;s your opportunity to be the driving force behind our ERP success. Your expertise will directly influence client satisfaction, business productivity, and overall system performance.Ready to Let Your Brilliance Shine?If you're ready to make an impact and bring clarity to the world of ERP, we&rsquo;d love to have you on our team.Apply now and bring your talent where it truly counts.Job Details<ul><li>Job Type: Full-time</li><li>Shift: Night Shift</li><li>Work Location: In person</li><li>Location Requirement:</li></ul>Must be able to reliably commute to Karachi or be planning to relocate before starting.Education<ul><li>Bachelor&rsquo;s degree (Preferred)</li></ul>Job Type: Full-timePay: Rs90.00 - Rs100.00 per monthWork Location: In person

Customer Support Executive ( Night Shift )

We Need More Brains on the Line!Position: Software Support Executive (Day Shift) Company: Office Automation ServicesCan you explain complex tech to someone&rsquo;s grandma and the CEO &mdash; without breaking a sweat? If you&rsquo;re nodding, we&rsquo;re already impressed.We&rsquo;re searching for a Software Support Executive who can transform client confusion into clarity, troubleshoot ERP issues like a tech ninja, and maybe drop a clever pun or two along the way.What We&rsquo;re Looking For<ul><li>Fluent English &mdash; spoken and written like a pro</li><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>2+ years of experience supporting and implementing ERP systems</li><li>A tech-savvy problem solver who&rsquo;s faster than hitting Ctrl + Z</li><li>Patient, approachable, and passionate about making technology simple and accessible</li></ul>What You&rsquo;ll Be Doing<ul><li>Delivering top-tier ERP support to end-users &mdash; troubleshooting bugs, glitches, and the occasional digital mystery</li><li>Training and guiding clients (and teammates!) on ERP features and best practices</li><li>Responding quickly, solving effectively &mdash; always with a human touch</li><li>Becoming the go-to expert who turns frustration into confidence</li></ul>Why This Role MattersThis isn&rsquo;t just tech support &mdash; it&rsquo;s your chance to be the brains behind our ERP success and make a real impact every single day. You&rsquo;ll help shape how our clients work, grow, and experience our solutions.Ready to Let Your Brilliance Shine?Apply now and bring your talent where it counts.Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Support Executive (Day-Shift)

Software Support Executive (Day Shift)Office Automation Services Need More Brains on the Line!Can you explain complex tech so clearly that both someone&rsquo;s grandma and the CEO walk away smiling? If you just nodded &mdash; we already like you.We&rsquo;re looking for a Software Support Executive who can turn confusion into clarity, take on ERP challenges with confidence, and maybe drop a well-timed pun while doing it. If you're tech-savvy, patient, and passionate about making technology easy for everyone, this role is for you.What We&rsquo;re Looking For<ul><li>Excellent English communication skills &mdash; spoken and written</li><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>2+ years of experience supporting or implementing ERP systems</li><li>A quick-thinking problem solver (faster than hitting Ctrl + Z)</li><li>Patient, friendly, and dedicated to simplifying technology for end-users</li></ul>What You&rsquo;ll Be Doing<ul><li>Delivering top-tier ERP support to end-users &mdash; troubleshooting bugs, glitches, and the occasional digital mystery</li><li>Training and guiding clients (and sometimes teammates!) on ERP features, workflows, and best practices</li><li>Responding quickly, solving effectively, and keeping every interaction warm and human</li><li>Becoming the trusted go-to expert who confidently turns user frustration into understanding</li></ul>Why This Role MattersThis isn&rsquo;t just tech support &mdash; it&rsquo;s your opportunity to be the brainpower behind our ERP success. Every day, your expertise will help clients work smarter, faster, and with confidence.Ready to Let Your Brilliance Shine?If you're ready to make a meaningful impact and bring clarity where it counts, we&rsquo;d love to hear from you. Apply now and put your talent to work.Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

TECHNOSYS 

The Accounts &amp; Finance Software Support Executive will provide technical and functional support to clients using our finance and accounting modules. This role ensures smooth software operations, resolves user issues, and guides clients on best practices related to financial workflows. The ideal candidate should have strong accounting knowledge and hands-on experience with finance-related software.Key Responsibilities<ul><li>Provide first-level and second-level support for accounting and finance modules of the software.</li><li>Troubleshoot issues related to accounts, financial entries, reports, and system errors.</li><li>Guide users on correct accounting practices within the software (Chart of Accounts, Journals, Payables, Receivables, etc.).</li><li>Assist clients in resolving issues related to vouchers, ledgers, bank reconciliation, payroll entries, and financial reports.</li><li>Coordinate with the development team for bugs, enhancements, or complex technical issues.</li><li>Conduct user training sessions on accounting modules and new features.</li><li>Document user issues, resolutions, and maintain support logs.</li><li>Test new features, financial workflows, and updates before deployment.</li><li>Ensure timely follow-ups and closure of assigned support tickets.</li><li>Help clients understand best practices for month-end and year-end financial closings.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or related field.</li><li>Strong knowledge of accounting principles (e.g., ledgers, journals, trial balance, P&amp;L, balance sheet).</li><li>Experience working with ERP systems or accounting software.</li><li>Good analytical and problem-solving skills.</li><li>Strong communication skills and ability to explain technical concepts to non-technical users.</li></ul>Timings : 9 AM - 6PM Onsite 5 working daysJob Type: Full-timePay: Rs75,000.00 - Rs90,000.00 per monthWork Location: In person

Functional Consultant - Accounts and Finance

Explore 2190+ Software support executive in Karachi this December. Find roles across top companies and apply now to boost your career.

2190 software support executive jobs IN Karachi

Software Support Executive

Software Support Executive - Male

Software Support Executive ( HR )

Customer Support Executive ( Night Shift )

Customer Support Executive (Day-Shift)

Customer Support Executive (Day-Shift)

Functional Consultant - Accounts and Finance