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director - product management Jobs in Riyadh

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director - smart city and ict (del 3) Jobs in Riyadh

director - smart city and ict (del 3)

technology director

Tamer Group

<div>
 <p>
  <strong>
   About the Company:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Innovate Consulting &amp; Tech is a leading company in the Saudi market founded more than 25 years ago. We are very focused on providing a unique value proposition to our clients with extended capabilities in supply chain planning and execution, complex system integration, digital services, transformation advisory services, open source software development, Enterprise AI, and Data Management. We are in a growth phase with an aggressive plan to expand our reach to all regions in Saudi Arabia, and a future plan to compete in the GCC market too.
 </p>
 <p>
  We aren't looking for a steady hand; we&rsquo;re looking for a Sales Director who thrives on the hunt. We need a power player with the grit to outpace the market and the strategic depth to dominate the Saudi IT landscape.
 </p>
 <p>
  If you have the commercial edge to win enterprise-scale AI, Data, and Supply Chain deals, come lead the charge!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  To lead and drive the IT services sales strategy at Innovate Consulting &amp; Tech, ensuring sustainable revenue growth, market expansion, and the development of long-term strategic client partnerships. The role oversees the overall sales function, identifies and capitalizes on new business opportunities, and positions the company as a trusted and competitive IT solutions provider in the Saudi market.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Strategic Leadership:
  </em>
 </p>
 <ul>
  <li>
   Develop and execute the annual sales strategy in alignment with the company&rsquo;s business objectives.
  </li>
  <li>
   Define GTM, sales plans, and growth initiatives.
  </li>
  <li>
   Identify new market segments and business opportunities.
  </li>
  <li>
   Contribute to pricing strategies and commercial models.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Business Development
  </em>
 </p>
 <ul>
  <li>
   Create a strong engine for Demand Generation
  </li>
  <li>
   Lead the full sales cycle from prospecting to deal closure.
  </li>
  <li>
   Drive acquisition of new corporate clients
  </li>
  <li>
   Build and maintain strong relationships with key decision-makers.
  </li>
  <li>
   Negotiate high-value contracts and long-term service agreements.
  </li>
  <li>
   Ensure proper handover to delivery/technical teams post-sale.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Sales Management
  </em>
 </p>
 <ul>
  <li>
   Lead, mentor, and manage the sales team after the expansion
  </li>
  <li>
   Set KPIs, monitor performance, and ensure target achievement.
  </li>
  <li>
   Establish a structured pipeline and forecasting process.
  </li>
  <li>
   Ensure CRM discipline and reporting accuracy.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Collaboration &amp; Alignment
  </em>
 </p>
 <ul>
  <li>
   Work closely with technical and operations teams to design tailored IT solutions.
  </li>
  <li>
   Ensure alignment between client expectations and service delivery.
  </li>
  <li>
   Provide market feedback to leadership regarding trends and client needs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Reporting &amp; Performance Monitoring
  </em>
 </p>
 <ul>
  <li>
   Prepare sales forecasts, revenue reports, and pipeline analysis.
  </li>
  <li>
   Monitor budget utilization within the sales function.
  </li>
  <li>
   Track competitor activities and market positioning.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualification &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or related field.
  </li>
  <li>
   10+ years of experience in software/business applications/services sales.
  </li>
  <li>
   Previous experience in selling Tier One ERP licenses or consultancy services.
  </li>
  <li>
   Proven track record in selling IT services/solutions to corporate clients.
  </li>
  <li>
   Expertise in orchestrating high-value sales for Cloud ERP, AI, and System Integration projects.
  </li>
  <li>
   Adept at positioning managed services and leveraging a foundational knowledge of IT infrastructure to deliver comprehensive enterprise solutions.
  </li>
  <li>
   Demonstrated ability to close high-value enterprise deals.
  </li>
  <li>
   Experience in building and managing sales pipelines and forecasting revenue.
  </li>
  <li>
   Strong negotiation, leadership, and stakeholder management skills.
  </li>
 </ul>
</div>


Information Technology Sales Director

Confidential

<div>
 <p>
  <strong>
   Job Title: IT Director
  </strong>
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Information Technology
 </p>
 <p>
  <strong>
   Reports To:
  </strong>
  CEO
 </p>
 <p>
  <strong>
   Location:
  </strong>
  (Riyadh)
 </p>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  The IT Director is responsible for leading the organization&rsquo;s technology strategy, infrastructure, and IT operations. This role ensures that IT systems support business goals, are secure, scalable, and cost-effective, and that technology initiatives drive efficiency and innovation across the organization.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement the overall IT strategy aligned with the company&rsquo;s business objectives.
  </li>
  <li>
   Oversee IT infrastructure, systems, networks, hardware, software, and cloud services.
  </li>
  <li>
   Ensure data security, cybersecurity, disaster recovery, and business continuity plans are in place and effective.
  </li>
  <li>
   Lead, mentor, and manage the IT team, including performance management and skills development.
  </li>
  <li>
   Manage IT budgets, forecasts, vendor contracts, and technology investments.
  </li>
  <li>
   Evaluate and implement new technologies to improve operational efficiency and competitiveness.
  </li>
  <li>
   Ensure compliance with relevant laws, regulations, and IT governance standards.
  </li>
  <li>
   Collaborate with senior management and department heads to understand technology needs.
  </li>
  <li>
   Oversee IT projects, ensuring delivery on time, within scope, and within budget.
  </li>
  <li>
   Establish and maintain IT policies, procedures, and best practices.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in information technology, Computer Science, or a related field (Master&rsquo;s preferred).
  </li>
  <li>
   8&ndash;12 years of progressive IT experience, with at least 3&ndash;5 years in a leadership or management role.
  </li>
  <li>
   Strong knowledge of IT infrastructure, systems architecture, cybersecurity, and enterprise applications.
  </li>
  <li>
   Proven experience in IT strategy, budgeting, and vendor management.
  </li>
  <li>
   Experience with digital transformation, cloud platforms, and modern IT frameworks is a plus.
  </li>
 </ul>
 <p>
  <strong>
   Skills &amp; Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strategic thinking and business alignment
  </li>
  <li>
   Strong leadership and people management skills
  </li>
  <li>
   Excellent problem-solving and decision-making abilities
  </li>
  <li>
   Project and change management expertise
  </li>
  <li>
   Strong communication and stakeholder management skills
  </li>
 </ul>
 <p>
  <strong>
   Key Performance Indicators (KPIs)
  </strong>
 </p>
 <ul>
  <li>
   IT system uptime and performance
  </li>
  <li>
   Cybersecurity and risk management effectiveness
  </li>
  <li>
   Project delivery (time, cost, quality)
  </li>
  <li>
   Budget control and cost optimization
  </li>
  <li>
   User satisfaction with IT services
  </li>
 </ul>
 <p>
 </p>
</div>


Director of Information Technology

Qiddiya | القدية

<div>
 The Director of City IT Operations will lead the development and operational readiness of all IT systems for a 360+ sq km smart city in Saudi Arabia. This includes overseeing smart infrastructure across multiple districts and working with a wide range of stakeholders&mdash;from city planning units to cybersecurity teams and technology vendors.
 <br/>
 <br/>
 Responsibilities cover the full lifecycle of smart systems delivery&mdash;requirements, procurement, implementation, and commissioning. The role also includes establishing an integrated City IT Systems Support Model (L0-L4) to support Day 1 operations and ensure SLA compliance between the City Services IOC and City IT IOC.
 <br/>
 <br/>
 The ideal candidate brings strategic vision, strong technical knowledge, and leadership experience in smart city projects, ideally in the GCC.
 <br/>
 <br/>
 <ul>
  <li>
   Key Responsibilities
  </li>
  <li>
   Strategic Leadership
  </li>
  <li>
   Develop and implement the City IT Operations strategy to drive digital transformation and operational readiness
  </li>
  <li>
   Align IT operations with the city's Master Plan, Smart City vision, and Saudi Vision 2030
  </li>
  <li>
   Lead the design and rollout of an integrated IT Systems Support Model across all city and district smart systems
  </li>
  <li>
   Establish governance frameworks, including SLAs, SOPs, escalation paths, and performance dashboards
  </li>
  <li>
   Develop and manage the annual business plan and budget
  </li>
  <li>
   Acquisition of Smart City Systems
  </li>
  <li>
   Review and approve Smart City Systems RFPs to ensure strategic alignment, stakeholder engagement, and clear business outcomes
  </li>
  <li>
   Ensure compliance with governance, risk, legal, privacy, and security requirements
  </li>
  <li>
   Enforce Qiddiya Technology design and Enterprise Architecture principles
  </li>
  <li>
   Align City technology SLAs with City Operations SLAs and exit strategy provisions that ensures business continuity
  </li>
  <li>
   Negotiate and manage vendor contracts, ensuring adherence to SLAs, KPIs, and timelines
  </li>
  <li>
   City IT Systems Operations and Management
  </li>
  <li>
   Develop and enforce Qiddiya City IT operating standards aligned with QIC Technology Standards; audit compliance regularly
  </li>
  <li>
   Manage City IT requirements, feature priorities, and delivery schedules with Qiddiya IT, ensuring minimal business impact and overseeing UAT
  </li>
  <li>
   Prepare operational briefs for new assets, expansions, and seasonal activities; oversee transition planning for end-of-life products
  </li>
  <li>
   Provide operational input on new systems and integrations across procurement, design, testing, and deployment
  </li>
  <li>
   Evaluate third-party technologies for alignment with strategic goals and seamless integration
  </li>
  <li>
   Support pre-opening onboarding and transition to City IT Operations
  </li>
  <li>
   Oversee daily operations of city-wide IT systems, including ICT infrastructure, IoT/OT systems, and smart city applications
  </li>
  <li>
   Ensure high availability, resilience, and security of all mission-critical systems
  </li>
  <li>
   Drive operational excellence through proactive monitoring, incident prevention, and continuous improvement
  </li>
  <li>
   Enforce data governance across all platforms
  </li>
  <li>
   Support Model Delivery
  </li>
  <li>
   Design, implement, and operationalize a multi-tier CITY IT Integrated L0 to L4 Support Model
  </li>
  <li>
   Recruit, train, and manage cross-functional operational support teams
  </li>
  <li>
   Implement workforce development programs to build local talent capacity
  </li>
  <li>
   Security &amp; Risk Management
  </li>
  <li>
   Actively support the enforcement of robust cybersecurity and data privacy practices across ICT, IoT, and OT layers
  </li>
  <li>
   Ensure compliance with Saudi National Cybersecurity Authority (NCA) regulations and global standards such as ISO 27001
  </li>
  <li>
   Collaborate with the city's Security Operations Center (SOC) for proactive threat detection, incident management, and disaster recovery planning
  </li>
  <li>
   Conduct periodic risk assessments and resilience testing
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Required Qualifications
  </li>
  <li>
   Education
  </li>
  <li>
   Bachelor's degree relevant to Smart Cities or equivalent
  </li>
  <li>
   Master's degree is preferrable to be in one of the following fields :
  </li>
  <li>
   Smart Cities / Urban Informatics
  </li>
  <li>
   Computer Science / Information Systems
  </li>
  <li>
   Cyber-Physical Systems / Cybersecurity
  </li>
  <li>
   Electrical / Electronics / Systems Engineering
  </li>
  <li>
   Certifications (Preferred)
  </li>
  <li>
   Smart Cities Professional Certification (IEEE, GCF, or equivalent)
  </li>
  <li>
   CISSP / CISM / CISA / ITIL
  </li>
  <li>
   Experience
  </li>
  <li>
   Total Experience:12-15 years in IT operations, systems integration, or large-scale ICT program delivery
  </li>
  <li>
   Smart City Domain: 10+ years in smart city, urban infrastructure, or mission-critical ICT projects
  </li>
  <li>
   GCC Region: Preferably 5+ years, with knowledge of local regulations and standards
  </li>
  <li>
   City IT Systems Support Model: Minimum 5 years designing and managing L0-L4 support structures for public infrastructure
  </li>
  <li>
   City/District Smart Systems: Proven track record delivering and operating integrated systems across large-scale urban environments
  </li>
  <li>
   Team Leadership: Experience leading multidisciplinary, cross-organizational teams, including vendor-managed resources
  </li>
  <li>
   Skills &amp; Competencies
  </li>
  <li>
   Fluency in English (mandatory); Arabic proficiency desirable
  </li>
  <li>
   Expertise in smart city technologies, IoT/OT systems, and ICT infrastructure
  </li>
  <li>
   Advanced knowledge of cybersecurity for urban environments
  </li>
  <li>
   Strong leadership, stakeholder engagement, and negotiation skills
  </li>
  <li>
   Exceptional problem-solving and crisis management abilities
  </li>
  <li>
   Familiarity with Saudi Vision 2030, urban innovation frameworks, and local cultural dynamics
  </li>
  <li>
   Location &amp; Travel
  </li>
  <li>
   Location: On-site within the designated city development zone, Saudi Arabia
  </li>
  <li>
   Travel: Periodic travel across city districts and GCC countries as required
  </li>
 </ul>
</div>


Director - Smart City and ICT (DEL 3)

Qiddiya Investment Company

<div><p>The Director of City IT Operations will lead the development and operational readiness of all IT systems for a 360+ sq km smart city in Saudi Arabia. This includes overseeing smart infrastructure across multiple districts and working with a wide range of stakeholders&mdash;from city planning units to cybersecurity teams and technology vendors.</p><p>
 Responsibilities cover the full lifecycle of smart systems delivery&mdash;requirements, procurement, implementation, and commissioning. The role also includes establishing an integrated City IT Systems Support Model (L0&ndash;L4) to support Day 1 operations and ensure SLA compliance between the City Services IOC and City IT IOC.</p><p>
 The ideal candidate brings strategic vision, strong technical knowledge, and leadership experience in smart city projects, ideally in the GCC.</p><p>
1.<b> Key Responsibilities</b></p><p>
a. Strategic Leadership</p><ul><li>
Develop and implement the City IT Operations strategy to drive digital transformation and operational readiness.</li><li>
Align IT operations with the city&rsquo;s Master Plan, Smart City vision, and Saudi Vision 2030.</li><li>
Lead the design and rollout of an integrated IT Systems Support Model across all city and district smart systems.</li><li>
Establish governance frameworks, including SLAs, SOPs, escalation paths, and performance dashboards.</li><li>
Develop and manage the annual business plan and budget.</li></ul><p></p><p><br>
b. Acquisition of Smart City Systems</p><ul><li>
Review and approve Smart City Systems RFPs to ensure strategic alignment, stakeholder engagement, and clear business outcomes.</li><li>
Ensure compliance with governance, risk, legal, privacy, and security requirements.</li><li>
Enforce Qiddiya Technology design and Enterprise Architecture principles.</li><li>
Align City technology SLAs with City Operations SLAs and exit strategy provisions that ensures business continuity</li><li>
Negotiate and manage vendor contracts, ensuring adherence to SLAs, KPIs, and timelines.</li></ul><p></p><p><br>
c. City IT Systems Operations and Management</p><ul><li>
Develop and enforce Qiddiya City IT operating standards aligned with QIC Technology Standards; audit compliance regularly.</li><li>
Manage City IT requirements, feature priorities, and delivery schedules with Qiddiya IT, ensuring minimal business impact and overseeing UAT.</li><li>
Prepare operational briefs for new assets, expansions, and seasonal activities; oversee transition planning for end-of-life products.</li><li>
Provide operational input on new systems and integrations across procurement, design, testing, and deployment.</li><li>
Evaluate third-party technologies for alignment with strategic goals and seamless integration.</li><li>
Support pre-opening onboarding and transition to City IT Operations.</li><li>
Oversee daily operations of city-wide IT systems, including ICT infrastructure, IoT/OT systems, and smart city applications.</li><li>
Ensure high availability, resilience, and security of all mission-critical systems.</li><li>
Drive operational excellence through proactive monitoring, incident prevention, and continuous improvement.</li><li>
Enforce data governance across all platforms.</li></ul><p></p><p><br>
d. Support Model Delivery</p><ul><li>
Design, implement, and operationalize a multi-tier CITY IT Integrated L0 to L4 Support Model</li><li>
Recruit, train, and manage cross-functional operational support teams.</li><li>
Implement workforce development programs to build local talent capacity</li></ul><p></p><p>
e. Security &amp; Risk Management</p><ul><li>
Actively support the enforcement of robust cybersecurity and data privacy practices across ICT, IoT, and OT layers.</li><li>
Ensure compliance with Saudi National Cybersecurity Authority (NCA) regulations and global standards such as ISO 27001.</li><li>
Collaborate with the city&rsquo;s Security Operations Center (SOC) for proactive threat detection, incident management, and disaster recovery planning.</li><li>
Conduct periodic risk assessments and resilience testing.</li></ul><br>
<b>
Requirements</b><p><br>
1. Required Qualifications</p><p>
a. Education</p><ul><li>
Bachelor&rsquo;s degree relevant to Smart Cities or equivalent</li><li>
Master&rsquo;s degree is preferrable to be in one of the following fields :</li></ul><p>
o Smart Cities / Urban Informatics</p><p>
o Computer Science / Information Systems</p><p>
o Cyber-Physical Systems / Cybersecurity</p><p>
o Electrical / Electronics / Systems Engineering</p><p>
b. Certifications (Preferred)</p><ul><li>
Smart Cities Professional Certification (IEEE, GCF, or equivalent)</li><li>
CISSP / CISM / CISA / ITIL</li></ul><p></p><p><br>
2. Experience</p><ul><li>
Total Experience:12&ndash;15 years in IT operations, systems integration, or large-scale ICT program delivery.</li><li>
Smart City Domain: 10+ years in smart city, urban infrastructure, or mission-critical ICT projects.</li><li>
GCC Region: Preferably 5+ years, with knowledge of local regulations and standards.</li><li>
City IT Systems Support Model: Minimum 5 years designing and managing L0&ndash;L4 support structures for public infrastructure.</li><li>
City/District Smart Systems: Proven track record delivering and operating integrated systems across large-scale urban environments.</li><li>
Team Leadership: Experience leading multidisciplinary, cross-organizational teams, including vendor-managed resources.</li></ul><p></p><p><br>
3. Skills &amp; Competencies</p><ul><li>
Fluency in English (mandatory); Arabic proficiency desirable.</li><li>
Expertise in smart city technologies, IoT/OT systems, and ICT infrastructure.</li><li>
Advanced knowledge of cybersecurity for urban environments.</li><li>
Strong leadership, stakeholder engagement, and negotiation skills.</li><li>
Exceptional problem-solving and crisis management abilities.</li><li>
Familiarity with Saudi Vision 2030, urban innovation frameworks, and local cultural dynamics.</li></ul><p></p><p><br>
4. Location &amp; Travel</p><ul><li>
Location: On-site within the designated city development zone, Saudi Arabia.</li><li>
Travel: Periodic travel across city districts and GCC countries as required.</li></ul></div>

<div><div><p>WSP is seeking an experienced Technical Director to provide senior-level technical leadership on a major infrastructure programme in Riyadh. The role requires a strong technical background across large-scale infrastructure projects, with the ability to oversee design, engineering coordination, delivery assurance, and technical governance within a PMCM environment.
</p><p>As the Technical Director, you will act as the technical authority for the programme&mdash;ensuring quality, compliance, integration, and timely delivery of multidisciplinary infrastructure works.</p></div></div>
<br><div><div><ul><li>Provide senior technical leadership across all infrastructure disciplines (roads, utilities, structures, transportation systems, etc.).
</li><li>Serve as the technical authority, ensuring engineering solutions meet project standards, codes, and client requirements.
</li><li>Lead technical reviews and provide strategic recommendations to resolve complex engineering challenges.
</li><li><div>Oversee design management activities, ensuring coordinated, compliant, and constructible designs.
</div></li><li><div>Review consultant and contractor deliverables for quality, completeness, and alignment with programme objectives.
</div></li><li><div>Ensure integration between various design packages, infrastructure interfaces, and adjacent assets.
</div></li><li><div>Support the Project Director and wider PMCM leadership team on technical matters impacting schedule, cost, and quality.
</div></li><li><div>Implement technical governance frameworks, processes, and procedures across all project stages.
</div></li><li><div>Coordinate with construction management teams to ensure design intent is maintained through delivery.
</div></li><li><div>Engage with clients, consultants, contractors, and regulatory authorities to resolve technical issues.
</div></li><li><div>Provide authoritative guidance during technical meetings, workshops, and interface coordination sessions.
</div></li><li><div>Manage technical risk, change control, and decision-making processes.
</div></li><li><div>Ensure all engineering works comply with international standards and Saudi regulatory requirements.
</div></li><li><div>Drive continuous improvement, technical quality assurance, and lessons-learned processes.
</div></li><li><div>Identify and mitigate technical risks throughout design and construction phases.
</div></li><li><div>Mentor multidisciplinary engineering teams and promote technical excellence.
</div></li><li><div>Support resource planning, capability development, and team performance management.
</div></li><li><div>Foster a collaborative, high-performance culture aligned with WSP values.</div></li></ul></div></div>
<br><div><div><ul><li>Bachelor&rsquo;s degree in Civil Engineering or related engineering discipline (Master&rsquo;s preferred).
</li><li>20+ years of experience in large-scale infrastructure projects (roads, utilities, structures, transportation, etc.).
</li><li>Demonstrated experience in senior technical leadership roles within PMCM or PMC environments.
</li><li>Strong knowledge of design management, engineering processes, and construction methodologies.
</li><li>Experience working in the Middle East, preferably Saudi Arabia.
</li><li><div>Strong technical problem-solving and decision-making skills.
</div></li><li><div>Excellent communication and stakeholder management capabilities.
</div></li><li><div>Ability to lead multidisciplinary teams in fast-paced programme environments.
</div></li><li><div>Strong understanding of project governance, risk management, and quality control frameworks.<br>
</div></li></ul><div></div><p>Imagine a better future for you and a better future for us all.
</p><p>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
</p><p>With us, you can. Apply today.</p></div></div>

Technical Director

Confidential Organization

<div>
 <p>
  A leading
  <strong>
   semi-government entity
  </strong>
  in Saudi Arabia&rsquo;s is looking for skilled professionals to join its growing team. Headquartered in
  <strong>
   Riyadh
  </strong>
  , the organization plays a strategic role in supporting economic development initiatives and driving long-term impact across key sectors.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you are looking for a meaningful career with an organization committed to
  <strong>
   sustainability, innovation, and industry excellence
  </strong>
  , this is your opportunity to be part of something impactful.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Apply now and be part of a future-focused organization shaping tomorrow&rsquo;s success.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  To provide strategic leadership for the design, development, and delivery of enterprise technology solutions that enable business transformation, operational efficiency, and digital innovation. The role is responsible for translating business strategy into scalable technology solutions, overseeing solution architecture and delivery, and ensuring alignment with enterprise standards, cybersecurity, and governance frameworks.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Accountabilities:
  </strong>
 </p>
 <ul>
  <li>
   Define and lead the technology solutions strategy in alignment with organizational business objectives and digital transformation roadmap.
  </li>
  <li>
   Oversee the design, architecture, and delivery of enterprise systems, applications, and digital platforms across the organization.
  </li>
  <li>
   Translate business requirements into integrated, scalable, and secure technology solutions.
  </li>
  <li>
   Provide leadership and direction to solution architects, development teams, and technology partners.
  </li>
  <li>
   Ensure technology solutions comply with enterprise architecture, cybersecurity, and data governance standards.
  </li>
  <li>
   Oversee the full solution lifecycle including planning, development, testing, deployment, and optimization.
  </li>
  <li>
   Evaluate, select, and manage technology vendors, system integrators, and solution providers.
  </li>
  <li>
   Drive adoption of emerging technologies to improve service delivery, automation, and customer experience.
  </li>
  <li>
   Establish performance metrics and KPIs to measure solution effectiveness, value realization, and ROI.
  </li>
  <li>
   Partner with senior leadership, business owners, and IT functions to ensure alignment, prioritization, and delivery of strategic initiatives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minimum Qualifications &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in computer science, Information Technology, Software Engineering, or a related field.
  </li>
  <li>
   Minimum 10 years of experience in similar position.
  </li>
 </ul>
</div>


Director Technology Solutions

CNTXT

<div>
 <p>
  <strong>
   Role Scope:
  </strong>
 </p>
 <p>
  The Head of IT leads CNTXT&rsquo;s corporate IT function, ensuring that all technology systems, infrastructure, security, and services support business operations and growth. This role is responsible for IT strategy, governance, operations, vendor management, cybersecurity, and the performance of the IT team. The position requires balancing day-to-day IT operations with long-term planning to maintain CNTXT&rsquo;s position as a cloud-native, SaaS-first organization. This position emphasizes agility, cloud integration, data-driven decision-making, and seamless alignment with business objectives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Leadership
  </strong>
 </p>
 <ul>
  <li>
   Define and implement CNTXT&rsquo;s IT strategy aligned with business and digital transformation goals.
  </li>
  <li>
   Develop IT governance frameworks, security standards, and compliance policies.
  </li>
  <li>
   Drive automation and optimization of CNTXT&rsquo;s SaaS portfolio to improve efficiency and reduce costs.
  </li>
  <li>
   Manage IT budgets, ensuring cost-effective procurement and lifecycle management of hardware, software, and SaaS platforms.
  </li>
 </ul>
 <p>
  <strong>
   IT Operations &amp; Infrastructure
  </strong>
 </p>
 <ul>
  <li>
   Lead IT operations, ensuring reliability of systems, networks, and collaboration tools.
  </li>
  <li>
   Develop and execute the overall IT strategy aligned with the company's digital-first goals, ensuring automation and ERP initiatives support rapid growth, customer experience, and operational efficiency.
  </li>
  <li>
   Identify opportunities for automation to streamline processes (e.g., workflow automation in sales, HR, or Finance) and integrate ERP systems for real-time data visibility.
  </li>
  <li>
   Collaborate with C-suite executives to prioritize IT investments in automation tools and ERP platforms, forecasting ROI and scalability.
  </li>
  <li>
   Oversee service desk operations, ticketing systems, and SLAs to ensure high-quality IT support.
  </li>
  <li>
   Manage onboarding and offboarding of employees, including account provisioning, hardware enablement, and access management.
  </li>
  <li>
   Supervise IT asset management, covering laptops, devices, licenses, WiFi, printers, and meeting room technologies.
  </li>
 </ul>
 <p>
  <strong>
   Cybersecurity &amp; Compliance
  </strong>
 </p>
 <ul>
  <li>
   Establish and lead CNTXT&rsquo;s IT security program, including identity and access management, endpoint protection, and incident response.
  </li>
  <li>
   Ensure compliance with Saudi regulations, internal policies, and client security requirements.
  </li>
  <li>
   Lead IT audits and enforce ITIL-based service management practices.
  </li>
  <li>
   Develop disaster recovery and business continuity plans specific to automation and ERP, minimizing downtime in a 24/7 digital operations model.
  </li>
 </ul>
 <p>
  <strong>
   Team Leadership &amp; Development
  </strong>
 </p>
 <ul>
  <li>
   Build, manage, and mentor the IT team (technicians, operators, engineers).
  </li>
  <li>
   Define KPIs, career paths, and training plans for the team.
  </li>
  <li>
   Foster a culture of accountability, innovation, and continuous improvement.
  </li>
  <li>
   Collaborate with leadership and business units to ensure IT delivers measurable value.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Education:
   </strong>
   Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Technology, or related fields.
  </li>
  <li>
   <strong>
    Experience:
   </strong>
   10+ years in IT leadership roles, with at least 5 years managing IT strategy, operations, and security.
  </li>
  <li>
   <strong>
    Certifications (preferred):
   </strong>
   ITIL, CISSP, CISM, Google Cloud, or other cloud-related certifications.
  </li>
  <li>
   <strong>
    Technical Knowledge:
   </strong>
  </li>
  <li>
   SaaS platforms (Google Workspace, Slack, GitHub, ClickUp, Identity &amp; Access Management)
  </li>
  <li>
   Cloud-native IT environments and automation
  </li>
  <li>
   CI/CD and DevOps practices
  </li>
  <li>
   IT asset management, CMDB, and ticketing systems
  </li>
  <li>
   <strong>
    Skills:
   </strong>
   Strong leadership, vendor management, budgeting, and strategic planning. Excellent communication skills in English (Arabic a plus).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Strategic thinker who can align IT with CNTXT&rsquo;s corporate objectives.
  </li>
  <li>
   Proven ability to lead IT transformations and cloud adoption.
  </li>
  <li>
   Strong problem-solving and decision-making skills.
  </li>
  <li>
   Ability to influence at executive level and manage cross-functional stakeholders.
  </li>
 </ul>
 <p>
 </p>
</div>


Head of Information Technology

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