customer service representative telecom account

[ito] (gsd) workday functional specialist (benefits module, bangkok/indian/malaysia-based, relocation provided)

[ito] (gsd) workday specialist - payroll module (bangkok/indian/malaysia-based, relocation provided)

customer service representative Jobs in Alexandria

customer service representative

customer service agent Jobs in Alexandria

customer service agent

customer service executive Jobs in Alexandria

customer service executive

customer service representative telecom account Jobs in Alexandria

medical sales representative Jobs in Alexandria

medical sales representative

tele sales

LinguaTech Academy

موظف / موظفة تلي سيلزالموقع: الإسكندرية، مصر نوع الوظيفة: دوام كامل نظام العمل: من مقر الشركة (Onsite)نبذة عن الوظيفةنبحث عن موظفين تلي سيلز لديهم مهارات تواصل قوية وقدرة على الإقناع والانضمام إلى فريقنا في الإسكندرية. سيكون المرشح مسؤولاً عن التواصل مع العملاء المحتملين، متابعة العملاء، شرح الخدمات، وتحويل الاستفسارات إلى مبيعات ناجحة.إذا كنت تمتلك روح المبيعات وتحب العمل بالأهداف، يسعدنا انضمامك لفريقنا.المسؤوليات الرئيسية<ul><li>التواصل مع العملاء الحاليين والمحتملين عبر الهاتف</li><li>متابعة العملاء والرد على الاستفسارات بشكل سريع واحترافي</li><li>شرح خدمات الشركة بصورة واضحة ومقنعة</li><li>فهم احتياجات العميل وتقديم الحل المناسب</li><li>التعامل مع الاعتراضات وإتمام عمليات البيع</li><li>تسجيل بيانات العملاء ونتائج المكالمات على نظام CRM</li><li>متابعة العملاء المهتمين حتى إتمام التعاقد</li><li>تحقيق التارجت اليومي والأسبوعي والشهري</li><li>تقديم تجربة احترافية للعملاء أثناء التواصل</li></ul>المتطلبات<ul><li>إجادة اللغة العربية تحدثاً بطلاقة</li><li>خبرة سابقة في التلي سيلز أو الكول سنتر أو خدمة العملاء (يفضل)</li><li>مهارات قوية في الإقناع والتفاوض</li><li>القدرة على العمل تحت ضغط وتحقيق الأهداف</li><li>مهارات استخدام الكمبيوتر الأساسية</li><li>معرفة بأنظمة CRM تعتبر ميزة إضافية</li><li>القدرة على العمل من مقر الشركة في الإسكندرية</li><li>جاهزية للانضمام فوراً يفضل</li></ul>المزايا<ul><li>راتب ثابت مجزٍ</li><li>عمولات وحوافز مميزة</li><li>فرص تطوير وترقي وظيفي</li><li>بيئة عمل احترافية</li><li>تدريب ودعم مستمر</li></ul>أسئلة التقديم<ul><li>كم سنة خبرة لديك في مجال التلي سيلز؟</li><li>هل تقيم حالياً في الإسكندرية؟</li><li>هل يمكنك العمل من مقر الشركة بدوام كامل؟</li><li>ما هو الراتب المتوقع؟</li></ul>Pay: From E&pound;4,000.00 per monthWork Location: In person

Tele Sales

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 Sales Supervisor
 
 
 
 Reports To:
 
 Sales Manager
 
 
 
 Business Unit:
 
 ACCBC &ndash; Egypt
 
 
 
 Function:
 
 Sales &amp; Commercial
 
 
 
 Location:
 
 East Alexandria, Egypt
 
 
 
 Grade:
 
 TBC
 
 
 
 
 
 
 Job Purpose
 
 
 
 To achieve monthly sales targets across an assigned area in Egypt by leading, developing, and motivating a field sales team, ensuring disciplined daily execution, effective customer engagement, and full compliance with ACCBC sales, credit, collection, and HR policies.
 
 
 
 
 
 
 Operating Context
 
 
 
 The Sales Supervisor operates within ACCBC&rsquo;s Egypt commercial operations, managing a team of sales representatives across an assigned area. The role operates within the following context:
 
 <ul>
 <li>
 
 Field Sales Execution:
 
 The role is accountable for daily sales execution across a defined geographic area, requiring hands-on supervision of sales representatives, outlet-by-outlet performance tracking, and real-time resolution of field challenges.
 </li>
 <li>
 
 Traditional Trade Environment:
 
 Egypt&rsquo;s fragmented traditional trade environment requires consistent route planning, journey plan adherence, and proactive customer relationship management across a high-volume outlet base.
 </li>
 <li>
 
 Policy &amp; Compliance Framework:
 
 All commercial activities must comply with ACCBC&rsquo;s Credit Policy, Collection Policy, Sales Policies, Logistics Policies, Code of Conduct, and HR Policies.
 </li>
 <li>
 
 Egyptian Labour Law Compliance:
 
 The role is governed by Egyptian Labour Law and ACCBC HR Policy for all people management activities including discipline, leave, grievances, and onboarding.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 A. Sales Target Achievement
 
 
 
 &bull; Agree on sales, prices, contracts, and payment terms with customers in line with ACCBC Credit and Collection Policy.
 
 
 &bull; Promote new products and special deals to the assigned customer base, maximising volume and distribution opportunities.
 
 
 &bull; Overcome customer objections through structured negotiation and solution-oriented engagement.
 
 
 &bull; Monitor each sales representative&rsquo;s daily target achievement against plan and take corrective action where required.
 
 
 &bull; Ensure both qualitative and quantitative monthly targets are achieved across the assigned area.
 
 
 
 B. Daily Sales Team Meeting &amp; Planning
 
 
 
 &bull; Open the daily sales team meeting with a review of the previous day&rsquo;s results by sales person, by outlet, and by KPI.
 
 
 &bull; Communicate and agree daily targets by sales person, by outlet, and by KPI.
 
 
 &bull; Discuss and agree the action plan for each sales representative for the day ahead.
 
 
 &bull; Coach and resolve operational challenges raised by the team during the daily briefing.
 
 
 &bull; Secure each team member&rsquo;s commitment to their daily sales targets before deployment.
 
 
 &bull; Check the cleanliness and presentation of team uniforms before the start of the day.
 
 
 &bull; Ensure all team members have their Playbook, completed daily plans, and Journey Plans before leaving.
 
 
 &bull; Motivate the team and reinforce a positive, results-focused energy at the start of each working day.
 
 
 
 C. Reporting &amp; Sales Intelligence
 
 
 
 &bull; Provide regular feedback on sales trends, customer behaviour, and market developments to the Sales Manager.
 
 
 &bull; Complete all reporting requirements accurately and within agreed timelines, including daily sales reports and KPI submissions.
 
 
 &bull; Analyse area performance data and share structured insights with the Sales Manager to support commercial planning.
 
 
 
 D. Responsibilities, Planning &amp; Compliance
 
 
 
 &bull; Develop and apply self-learning to continuously improve personal and team commercial effectiveness.
 
 
 &bull; Demonstrate sound decision-making in field situations and escalate decisions outside authority to the Sales Manager.
 
 
 &bull; Implement and enforce ACCBC compliance standards across all team activities and customer interactions.
 
 
 &bull; Recruit capable team members in line with ACCBC hiring standards and role requirements.
 
 
 &bull; Comply fully with the ACCBC onboarding process for all new team members joining the area.
 
 
 
 E. Continuous Improvement &amp; Team Development
 
 
 
 &bull; Apply root cause analysis (RCA) methodology to resolve recurring performance issues or field challenges.
 
 
 &bull; Conduct regular performance and development reviews with each sales representative, providing structured feedback and coaching.
 
 
 &bull; Develop the capabilities of team members through on-the-job coaching, feedback, and targeted development actions.
 
 
 
 F. Leadership &amp; Team Motivation
 
 
 
 &bull; Build, lead, and develop a highly motivated, results-oriented sales team across the assigned area.
 
 
 &bull; Prepare the team to adapt to market changes, commercial priorities, and business direction shifts.
 
 
 &bull; Recognise and reward individual and team achievements, maintaining high engagement and positive team morale.
 
 
 
 G. People Management &amp; HR Compliance
 
 
 
 &bull; Handle team grievances professionally and in line with ACCBC HR Policy and Egyptian Labour Law.
 
 
 &bull; Apply disciplinary measures as required, following ACCBC HR Policy and Egyptian Labour Law procedures at all times.
 
 
 &bull; Manage team member leave cycles, ensuring operational continuity across the area is maintained.
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 
 Sales Performance
 
 
 
 &bull; Monthly sales volume and value vs target &ndash; qualitative and quantitative targets achieved
 
 
 &bull; Distribution coverage vs plan across assigned area
 
 
 &bull; New product and promotional deal sell-in rate
 
 
 
 Team Execution
 
 
 
 &bull; Daily meeting conducted and documented &ndash; 100% adherence
 
 
 &bull; Journey plan compliance rate across the sales team
 
 
 &bull; Sales representative daily target achievement rate vs plan
 
 
 
 Reporting &amp; Compliance
 
 
 
 &bull; Daily sales reports submitted on time with zero missing submissions
 
 
 &bull; Zero ACCBC policy or compliance breaches across the team
 
 
 &bull; Onboarding and HR compliance adherence for all new team members
 
 
 
 
 
 
 Required Experience and Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Commerce, Business Administration, or a related field.
 
 
 &bull; Valid driving licence is required.
 
 
 &bull; Excellent written and verbal English language skills.
 
 
 &bull; Knowledge of Egypt market dynamics and Egyptian Labour Law.
 
 
 
 Minimum Experience
 
 
 
 &bull; Minimum 5 years of sales experience in FMCG, with at least 1 year in a supervisory role.
 
 
 &bull; Demonstrated track record of achieving sales targets in a field sales environment.
 
 
 &bull; Experience in the GCC market is an advantage.
 
 
 
 Knowledge and Skills
 
 
 
 
 Functional Skills:
 
 
 
 &bull; Building Effective Customer Relationships
 
 
 &bull; Operational Excellence in Planning and Delivery
 
 
 &bull; Understanding the Business Internally and Externally
 
 
 &bull; Identifying Winning Sales Opportunities
 
 
 &bull; Understanding Financials (Commercial Financials)
 
 
 &bull; Negotiating Win-Win Solutions
 
 
 &bull; Executing Effective Sales Plans
 
 
 &bull; Outlet Activation
 
 
 &bull; Handling Objections
 
 
 
 ACCBC Behaviours:
 
 
 
 &bull; Customer Focus
 
 
 &bull; Effective Communication
 
 
 &bull; Positive Relationships
 
 
 &bull; Sense of Urgency
 
 
 &bull; Discipline
 
 
 &bull; Accountability
 
 
 &bull; Learning
 
 
 &bull; Agility
 
 
 &bull; Initiative
 
 
 
</div>

Sales Supervisor – (East Alexandria)

Magnet

<div>
 
 
 Employer Overview
 
 
 
 A leading shareholding retail company in the technology sector, pioneering the Apple Authorised Reseller concept in Egypt. The company delivers a premium Apple product experience, offering hands-on demonstrations, expert advice, training, and pre- and after-sales support to both new and advanced users.
 
 
 
 
 
 
 Job Summary
 
 
 
 We are looking for a
 
 Sales
 
 to engage with customers, provide expert guidance on Apple products, and ensure a seamless in-store buying experience. The role focuses on driving sales, enhancing customer satisfaction, and supporting store operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Engage with customers in-store to understand their needs and recommend suitable Apple products, solutions, and accessories
 </li>
 <li>
 Deliver hands-on product demonstrations, highlighting features and benefits
 </li>
 <li>
 Maintain up-to-date knowledge of Apple products, software, and promotions to provide accurate information
 </li>
 <li>
 Assist customers with product selection, financing options, and after-sales support
 </li>
 <li>
 Achieve individual and store sales targets through proactive engagement and upselling techniques
 </li>
 <li>
 Handle customer inquiries, resolve issues, and ensure high levels of satisfaction
 </li>
 <li>
 Participate in ongoing training sessions to stay current with Apple technologies and retail best practices
 </li>
 <li>
 Support store merchandising, inventory management, and visual displays
 </li>
 <li>
 Collaborate with team members to organize in-store events, product launches, and promotional activities
 </li>
 <li>
 Accurately process sales transactions and maintain records in accordance with company policies
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 0&ndash;1 year
 
 in sales, retail, or customer service roles
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Customer-centric approach and strong relationship-building ability
 </li>
 <li>
 Goal-oriented mindset with a drive to achieve sales targets
 </li>
 <li>
 Team player, adaptable to fast-paced retail environments
 </li>
 <li>
 Strong interest in technology, particularly Apple products and solutions
 </li>
 <li>
 Ability to quickly learn and convey technical information
 </li>
 <li>
 Basic computer literacy
 </li>
 <li>
 Good in English
 </li>
 <li>
 Flexibility to work on-site and adapt to varying schedules, including weekends and holidays
 </li>
 <li>
 Ability to handle multiple tasks efficiently while maintaining attention to detail
 </li>
 <li>
 Experience with
 
 iOS systems
 
 is a
 
 plus
 
 </li>
 </ul>
 
 
</div>

Salesperson

Alumil MISR

<div>A motivated Sales Engineer to drive business growth in the Alexandria region by identifying new clients, understanding customer requirements, and providing technical and commercial solutions. The ideal candidate will combine technical expertise with strong relationship-building and account-management skills to maximize client potential and ensure successful project outcomes. 
Requirements 
 
Job Requirements
Key Responsibilities:<ul><li>
Prospect and identify new clients in the Alexandria region who could benefit from our products (architects, interior designers, owners, small contractors, prescribers, and related stakeholders).</li><li>
Initiate contact with decision-makers and influencers, understand their needs, and position our products as the best solution in terms of quality, price, and delivery.</li><li>
Develop and maintain long-term relationships with clients by effectively managing and interpreting their requirements.</li><li>
Conduct pre-sales activities: provide technical guidance, product education, and demonstrations to prospective customers.</li><li>
Support on specific projects to identify the most suitable product solution; prepare and submit samples, technical data sheets, and official documents for material approvals.</li><li>
Prepare technical proposals, cost estimates, and commercial documents; support negotiations and closing of orders.</li><li>
Deliver after-sales support to ensure customer satisfaction and foster repeat business.</li><li>
Analyze costs, pricing, and sales metrics; provide meaningful reports and insights to management.</li><li>
Manage collection activities and follow-up to ensure timely payments and reduce overdue balances.</li><li>
Coordinate with internal teams (engineering, supply chain, and project management) to ensure on-time delivery and project success.</li><li>
Maintain up-to-date knowledge of product lines, market trends, competitive landscape, and regulatory requirements relevant to the region. 
 
Required Qualifications:</li><li>
Bachelor's degree in Engineering</li><li>
Proven experience in technical sales or sales engineering</li><li>
Excellent communication,</li><li>
Good speaker in English</li><li>
Presentable</li><li>
Honest</li><li>
Quick-witted</li></ul> 

Benefits 
Competitive salary
Healthy environment
Competitive salary
Healthy environment
<ul><li>Attractive Salaries</li><li>
Social insurance</li><li>
Medical Insurance</li><li>
Other benefits upon the company polices</li></ul></div>

Sales Engineer (Alexandria)

Concentrix

<div>Job Title:
Alex, Egypt - B2B Sales Specialist - Mandarin Speaker
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
<ul><li>Provide accurate weekly/ monthly/ quarterly sales forecast
</li><li>Mastery of product knowledge and technical understanding of services to assess client requirements
</li><li>Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
</li><li>Manage external competitive pressures and handle objections to retain customers or win new customers
</li><li>Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound
</li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects
</li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured
</li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
Mandarin
Time Type:
Full time</div>

Alex, Egypt - B2B Sales Specialist - Mandarin Speaker

General Labs

We are looking for an experienced Business Development B2B professional to join our team. The business developer will be responsible for developing and growing relationships with businesses to drive sales. This includes identifying and qualifying prospects, conducting research on target markets, making presentations, initiating, and managing strategic partnerships, and closing deals. You will investigate, analyze, and negotiate deals with potential customers to identify win-win outcomes. Additionally, you will develop and execute effective sales strategies to capture new opportunities and exceed revenue goals. The role also involves building a network of contacts to increase visibility and generate leads.In this role, you must have excellent communication skills, be a highly organized problem-solver, and have a strong focus on customer satisfaction. The ideal candidate should be driven, have an eye for gauging customer needs, possess an in-depth knowledge of the industry, and stay up to date on the latest industry trends and technologies.Duties and responsibilities :<ul><li>Identify new opportunities in target markets.</li><li>Research and analyze market trends to identify potential customers.</li><li>Contact potential customers to introduce products and services.</li><li>Make presentations and close deals with prospects.</li><li>Developing and presenting compelling proposals to potential clients.</li><li>Generating new business leads through targeted outreach, marketing campaigns, networking, and referrals.</li><li>Conducting market research and staying up-to-date on industry trends, and competition to identify new opportunities for growth.</li><li>Provide feedback on product development based on customer needs.</li><li>Negotiating and closing deals to meet or exceed sales goals.</li><li>Building and maintaining strong relationships with existing clients and key decision-makers to maximize retention and increase up sell opportunities</li><li>Analyzing sales data and metrics to track performance and identify areas for improvement.</li><li>Representing the company at industry events and conferences to network and promote brand awareness.</li></ul>Skills and Requirements<ul><li>Bachelor&rsquo;s degree in business administration, Sales, Marketing or similar field.</li><li>Willingness to travel as needed.</li><li>Strong command of the English language.</li><li>Sales and Negotiation skills.</li><li>Networking skills.</li><li>Marketing skills.</li><li>should have excellent communication skills.</li><li>Analytical mindset and the ability to analyze market trends, competitors, and sales data to meet customer needs.</li><li>Time Management.</li><li>Problem-solving.</li><li>Highly organized and detail oriented.</li><li>Strategic Planning.</li><li>Adaptability and flexibility.</li></ul>Job Types: Full-time, ContractPay: From E&pound;8,000.00 per monthApplication Question(s):<ul><li>Which industry do you specialize in?</li></ul>Experience:<ul><li>B2B business development: 1 year (Preferred)</li></ul>Work Location: Hybrid remote in Alexandria

Business Developer

Rubikal

<div>Rubikal is a premier global software engineering firm dedicated to building high-impact digital products and scaling expert engineering teams for partners across the US, Europe, and MENA. We bridge the gap between ambitious business goals and technical excellence.
We are seeking a high-caliber Sales Director to serve as the architect of our next phase of international growth. In this pivotal leadership role, you will define our market approach, scale our business development engine, and act as a strategic advisor to enterprise-level clients. You will not just be selling services; you will be positioning Rubikal as an indispensable partner in our clients' long-term success.
Your Mission
You will lead the charge in expanding Rubikal&rsquo;s footprint, transforming our pipeline into a scalable revenue engine. You will bridge the gap between client requirements and our elite technical delivery.
Key Responsibilities<ul><li>
Strategic Growth: Develop and execute a comprehensive, data-driven sales strategy to penetrate new international markets and increase market share.</li><li>
Enterprise Acquisition: Proactively identify, engage, and close high-value business opportunities with mid-to-large enterprise clients.</li><li>
Relationship Architecture: Cultivate and nurture C-suite and senior-level relationships, serving as a trusted advisor and champion of Rubikal&rsquo;s value proposition.</li><li>
Full-Cycle Ownership: Manage the entire sales lifecycle from initial high-level prospecting and qualification to complex contract negotiations and final closing.</li><li>
Pipeline &amp; Forecasting: Maintain rigorous oversight of the sales pipeline, providing accurate revenue forecasting, clear reporting, and strategic insights to executive leadership.</li><li>
Market Presence: Act as a brand ambassador, representing Rubikal at key industry conferences, webinars, and networking events to bolster our global reputation.</li></ul> 

Requirements 
<ul><li>
Proven Track Record: 5+ years of experience in sales within the software development, IT consulting, or outsourcing industry</li><li>
Enterprise Fluency: Exceptional experience managing complex, multi-stakeholder sales cycles with enterprise clients in MENA, the U.S, and European markets.</li><li>
Consultative Approach: A deep understanding of modern software engineering processes (e.g., Agile, DevOps, Product Lifecycle) and the ability to speak the language of both business and technical stakeholders.</li><li>
Strategic Vision: Ability to identify market trends and pivot strategies to maintain a competitive edge.</li><li>
Influence &amp; Leadership: Strong negotiation skills and the ability to influence decision-makers at the highest levels of an organization.</li><li>
Operational Excellence: Expert proficiency in CRM tools (e.g., HubSpot, Zoho) and sales forecasting methodologies.</li></ul> 

Benefits 
<ul><li>
Opportunity to work with a global client portfolio</li><li>
High-impact role with ownership and growth potential</li><li>
Competitive compensation package with Medical Insurance</li><li>
Flexible and collaborative work environment</li></ul></div>

Sales Director

Explore 26+ Tele sales in Alexandria this May. Find roles across top companies and apply now to boost your career.