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customer service representative Jobs in Karachi

customer service representative

international sales executive Jobs in Karachi

international sales executive

sales development representative Jobs in Karachi

sales development representative

customer support representative Jobs in Karachi

customer support representative

telesales representative

TECHOMATRIX

B2B Sales Development Representative (SDR)Location: FB Area Block 10, Karachi (Onsite) Job Type: Full-TimeAbout TechoMatrixTechoMatrix is a growing technology solutions company helping businesses leverage Software Development, SaaS, AI, IT Services, and Digital Solutions to achieve their business goals. We are expanding our sales team and looking for a highly motivated B2B Sales Development Representative (SDR) who can generate qualified opportunities and contribute to our growth across North America and EMEA markets.Position OverviewWe are seeking a results-driven SDR with 2&ndash;4 years of experience in outbound sales, lead generation, and business development. The ideal candidate has a strong hunter mindset, excels at prospecting and relationship building, and understands how to engage decision-makers through strategic outreach.You will play a critical role in identifying opportunities, qualifying prospects, and scheduling meetings for our Account Executives and Sales Managers.Key Responsibilities<ul><li>Conduct outbound prospecting across North America (USA &amp; Canada) and EMEA markets.</li><li>Research target companies and identify key decision-makers aligned with Ideal Customer Profiles (ICPs).</li><li>Execute outreach campaigns through LinkedIn, LinkedIn Sales Navigator, email, cold calling, and follow-ups.</li><li>Build and manage prospect pipelines through structured outreach sequences.</li><li>Engage senior stakeholders including CEOs, CTOs, CISOs, CMOs, and Engineering Leaders.</li><li>Qualify prospects using frameworks such as BANT and MEDDICC-light.</li><li>Nurture cold and unresponsive leads through consistent engagement.</li><li>Schedule qualified discovery meetings for Account Executives and Sales Managers.</li><li>Maintain CRM accuracy and ensure all activities are properly documented.</li><li>Track outreach performance, conversion rates, and pipeline metrics.</li><li>Develop a strong understanding of TechoMatrix services, solutions, and target industries.</li></ul>Requirements<ul><li>Bachelor's degree in Business, Marketing, Sales, or a related field.</li></ul>Experience<ul><li>2&ndash;4 years of experience in:</li><li>Sales Development</li><li>Business Development</li><li>Inside Sales</li><li>B2B Lead Generation</li></ul>Skills &amp; Qualifications<ul><li>Proven track record of generating qualified meetings through outbound prospecting.</li><li>Excellent written and verbal English communication skills.</li><li>Experience using CRM platforms such as Salesforce, HubSpot, or Pipedrive.</li><li>Hands-on experience with:</li><li>LinkedIn Sales Navigator</li><li>Apollo</li><li>ZoomInfo</li><li>Instantly</li><li>Clay</li><li>Strong understanding of North American and EMEA sales processes.</li><li>Excellent objection handling and relationship-building skills.</li><li>Strong organizational and time management abilities.</li><li>Ability to work in a target-driven environment.</li></ul>Preferred<ul><li>Experience selling SaaS, Software Development, IT Services, AI Solutions, Cybersecurity, or Technology Services.</li><li>Understanding of enterprise buying processes and long B2B sales cycles.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth opportunities</li><li>Exposure to international markets and clients</li><li>Collaborative and professional work environment</li><li>Ongoing learning and development opportunities</li></ul>Important<ul><li>This is a fully onsite position based at our office in FB Area Block 10, Karachi.</li><li>Please apply only if you are comfortable commuting to the office on a daily basis.</li></ul>Job Type: Full-timePay: Up to Rs200,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working onsite?</li><li>Can you commute to FB Area block 10?</li><li>Are you willing to work in night shift?</li><li>Describe the exact outbound sequence you would use to book a discovery meeting with a CTO of a 200-person SaaS company in the United States. Include your prospecting process, tools used, outreach channels, touchpoints, timeline, and qualification criteria.</li></ul>Experience:<ul><li>Buisness Development: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

B2B Sales Development Representative (Night Shift)

HR Ways

Job Description:Hiring Customer Support Representative - Onsite in KarachiAbout Client Company:﻿Leading Software Development and IT Solution Provider in Pakistan.Job Description:Key Responsibilities:<ul><li>Respond to customer inquiries through phone, email, chat, tickets, or CRM platforms.</li><li>Understand customer concerns and provide clear, professional, and timely responses.</li><li>Guide customers through product features, account setup, login issues, service usage, and basic troubleshooting.</li><li>Maintain a positive customer experience by showing empathy, patience, and ownership.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM or support system.</li><li>Follow up with customers to ensure their issue has been resolved.</li><li>Escalate complex issues to the relevant technical, operations, or product teams.</li><li>Support onboarding of new customers and help them understand how to use the platform effectively</li></ul>Requirements:<ul><li>Excellent English communication skills (both spoken &amp; written) &ndash; mandatory</li><li>Must be fluent and able to handle different accents confidently</li><li>Experience in a software house and selling websites/mobile applications is a plus (not required)</li><li>Strong interpersonal and communication skills</li><li>Training will be provided for the right candidates.</li></ul>Other Details:Working Timings: 3:00PM -10:30PMWorking Days: Mon-Fri (Alternate Saturdays On)Work Mode: Full Time OnsiteLocation: Block 2 P.E.C.H.S., KarachiWork Location: In person

Customer Support Representative

Explore 2+ Telesales representative in Karachi this August. Find roles across top companies and apply now to boost your career.

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B2B Sales Development Representative (Night Shift)

Customer Support Representative