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dhcf dcas - trainer coordinator Jobs in Washington

dhcf dcas - trainer coordinator

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training coordinator

CentreIT Corporation

<p><b>Job Overview</b><br/>Training coordinator works with stakeholders and mgt to identify training requirements and plan for gaps in training for new and existing DCAS Staff.</p><p><b>Responsibilities</b></p><p>This position is housed under the Department of Health Care in direct support of the DC Access System (DCAS) division. DCAS is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting Medical, SNAP and Cash programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules. The incumbent will become an integral part of the DCAS Team, building relationships with frontline staff and their leadership. The core duties associated with the role are as follows:</p><ul><li>Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases.</li><li>Provide hands-on support for front-line worker and their supervisors.</li><li>Deliver quality training with measurable outcomes.</li><li>Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs.</li><li>Mentor other eligibility Trainers in the best practices for adult learning.</li><li>This is a position in the DC Access System (DCS) project. Minimum Education/Certification requirements: bachelor&rsquo;s degree in information Technology or related field or equivalent experience Behavior Characteristics.</li><li>Adaptable</li><li>Analytical</li><li>Goal-Orientated/Driven/Self-Starter</li></ul><p>Responsibilities:<br/>1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br/>2. Plans, support users<br/>3. Develops technical applications to support users.<br/>4. Develops, implements, maintains, and enforces documented standards and procedures for design, development, installation, modification, and documentation of assigned systems.<br/>5. Provides training for system products and procedures.<br/>6. Performs application upgrades.<br/>7. Performs, monitoring, maintenance, or reporting on real-time databases, real-time.<br/>network and serial data communications, and real-time graphics and logic applications.<br/>8. Troubleshoots problems.<br/>9. Ensures project life cycle is following District standards and procedures. Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.</p><p>Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.</p><p>---------------------------------------------<br/>CONTRACT JOB DESCRIPTION<br/>Responsibilities:<br/>1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br/>2. Plans, coordinates, and monitors project activities.<br/>3. Develops technical applications to support users.<br/>4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.<br/>5. Provides training for system products and procedures.<br/>6. Performs application upgrades.<br/>7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.<br/>8. Troubleshoots problems.<br/>9. Ensures project life-cycle is in compliance with District standards and procedures.</p><p>Minimum Education/Certification Requirements:<br/>Bachelor&rsquo;s degree in Information Technology or related field or equivalent experience</p><p>Job Type: Contract</p><p>Pay: $48.00 - $55.00 per hour</p><p>Expected hours: 40 per week</p><p>Work Location: In person</p>

DHCF DCAS - Trainer Coordinator

Collaboredge

<div><div><div><b>Short Description:</b></div>
<div>Training coordinator works with stakeholders and mgt to identify training requirements and plan for gaps in training for new and existing DCAS Staff.</div>
<div></div>
<div><b>Complete Description:</b></div>
<div></div>
<div>This position is housed under the Department of Health Care in direct support of the DC Access System (DCAS) division. DCAS is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting Medical, SNAP and Cash programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules. The incumbent will become an integral part of the DCAS Team, building relationships with frontline staff and their leadership. The core duties associated with the role are as follows:
<br>
<ul><li>Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases.
</li><li>Provide hands-on support for front-line worker and their supervisors.
</li><li>Deliver quality training with measurable outcomes.
</li><li>Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs.
</li><li>Mentor other eligibility Trainers in the best practices for adult learning.
</li><li>This is a position in the DC Access System (DCS) project. Minimum Education/Certification requirements: bachelor&rsquo;s degree in information Technology or related field or equivalent experience Behavior Characteristics.
</li><li>Adaptable
</li><li>Analytical
</li><li>Goal-Orientated/Driven/Self-Starter
</li></ul>
<br>
<b>Responsibilities:</b>
<br>
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.
<br>
2. Plans, support users
<br>
3. Develops technical applications to support users.
<br>
4. Develops, implements, maintains, and enforces documented standards and procedures for design, development, installation, modification, and documentation of assigned systems.
<br>
5. Provides training for system products and procedures.
<br>
6. Performs application upgrades.
<br>
7. Performs, monitoring, maintenance, or reporting on real-time databases, real-time.
<br>
network and serial data communications, and real-time graphics and logic applications.
<br>
8. Troubleshoots problems.
<br>
9. Ensures project life cycle is following District standards and procedures. Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.
<br>
<br>
Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.<br>
<br>
<br>
<br>
<b>Responsibilities:</b>
<br>
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.
<br>
2. Plans, coordinates, and monitors project activities.
<br>
3. Develops technical applications to support users.
<br>
4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.
<br>
5. Provides training for system products and procedures.
<br>
6. Performs application upgrades.
<br>
7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.
<br>
8. Troubleshoots problems.
<br>
9. Ensures project life-cycle is in compliance with District standards and procedures.
<br>
<br>
<b>Minimum Education/Certification Requirements:</b><br>
Bachelor&rsquo;s degree in Information Technology or related field or equivalent experience</div><div></div><div><br>
<br>
</div><div><b>Candidate Skills Matrix:</b></div>
<div></div>
<div><i>Following sections are to be filled by the candidate:</i></div>
<div></div>
<div><b>Skills</b> | <b>Required/Desired</b> | <b>No. of Years</b> | <b>How many years of experience candidate has?
</b><br>
Bachelor&rsquo;s degree in IT or related field or equivalent experience | Required | |
<br>
Excellent time management skills, public speaking skills, problem-solving skills and both verbal and written communication skills | Required | 7 |
<br>
Proficiency in word processing and presentation software | Required | 10 |
<br>
Knowledge about traditional and modern training methods and techniques | Required | 5 |
<br>
Exceptional organization skills, leadership and interpersonal skills | Required | 5 |
<br>
Ability to work with a team and have attention to detail | Required | 5 |
<br>
Knowledgeable about learning management systems, instructional design, and e-learning platforms | Required | 5 |
<br>
Ability to handle multiple assignments and assess and analyze data | Required | 10 |
<br>
Candidate must have minimum experience for a Senior level STaR2 Labor category | Required | |</div><div></div><div><br>
</div>
<div></div><div><b>Background check:</b></div>
<div></div>
<ul><li>Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.</li></ul></div></div><div></div>

Gointellects Inc.

<p>Role: Trainer Coordinator</p><p>Client : DC Government</p><p>Location : Washington, DC (Onsite)</p><p>Job Description:</p><ul><li>Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases.</li><li>Provide hands-on support for front-line worker and their supervisors.</li><li>Deliver quality training with measurable outcomes.</li><li>Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs.</li><li>Mentor other eligibility Trainers in the best practices for adult learning.</li><li>This is a position in the DC Access System (DCS) project. Minimum Education/Certification requirements: bachelor&rsquo;s degree in information Technology or related field or equivalent experience Behavior Characteristics.</li><li>Adaptable</li><li>Analytical</li><li>Goal-Orientated/Driven/Self-Starter</li></ul><p>Responsibilities:<br/>1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br/>2. Plans, support users<br/>3. Develops technical applications to support users.<br/>4. Develops, implements, maintains, and enforces documented standards and procedures for design, development, installation, modification, and documentation of assigned systems.<br/>5. Provides training for system products and procedures.<br/>6. Performs application upgrades.<br/>7. Performs, monitoring, maintenance, or reporting on real-time databases, real-time.<br/>network and serial data communications, and real-time graphics and logic applications.<br/>8. Troubleshoots problems.<br/>9. Ensures project life cycle is following District standards and procedures. Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.<br/>10. Candidates should possess demonstrated experience in Learning Management System (LMS) design and development. This includes proficiency in eLearning authoring tools (e.g., Articulate or comparable platforms)<br/>11. Candidates should possess experience conducting user acceptance testing (UAT), and the ability to design, build, and validate training cases within a system training environment to support instructional delivery and system reinforcement</p><p>Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.</p><p>---------------------------------------------<br/>CONTRACT JOB DESCRIPTION<br/>Responsibilities:<br/>1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br/>2. Plans, coordinates, and monitors project activities.<br/>3. Develops technical applications to support users.<br/>4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.<br/>5. Provides training for system products and procedures.<br/>6. Performs application upgrades.<br/>7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.<br/>8. Troubleshoots problems.<br/>9. Ensures project life-cycle is in compliance with District standards and procedures.</p><p>Minimum Education/Certification Requirements:<br/>Bachelor&rsquo;s degree in Information Technology or related field or equivalent experience</p><p>Job Type: Full-time</p><p>Pay: $70.00 - $75.00 per hour</p><p>Experience:</p><ul><li>Information Tech Project management and analytical skills : 10 years (Preferred)</li><li>IT project with a particular focus on the Change Mgmt: 10 years (Preferred)</li><li> present info and/or delivering Instructor Lead Training.: 10 years (Preferred)</li><li>Word, Excel, Access, PowerPoint Outlook, Acrobat,: 8 years (Preferred)</li><li> knowledge of the principles and practices of adult learning.: 10 years (Preferred)</li><li> knowledge of instructional methods: 10 years (Preferred)</li><li> train integrated eligibility systems to frontline workers.: 2 years (Preferred)</li><li> training the IBM Curam CGISS and HCR modules.: 2 years (Preferred)</li><li>manage multiple &amp; competing priorities w/ short deadlines.: 6 years (Preferred)</li><li> communicate information and ideas clearly verbally: 6 years (Preferred)</li><li>evaluate the effectiveness of training techniques.: 8 years (Preferred)</li><li> facilitate training sessions.: 8 years (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Washington, DC 20024 (Preferred)</li></ul><p>Work Location: In person</p>

11+Yrs Senior Trainer - Washington, DC (Onsite)

AHU Technologies

<div><div><div><b>Job Description:</b></div>
<div><b>Short Description</b>:<br>
</div><div>Training coordinator works with stakeholders and management to identify training requirements and plan for gaps in training for new and existing Client Staff.</div>
<div></div>
<div><b>Complete Description:</b></div>
<div>Client is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting Medical, SNAP and Cash programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules. The incumbent will become an integral part of the Client Team, building relationships with frontline staff and their leadership.</div><div><br>
</div><div><b>The core duties associated with the role are as follows:</b><br>
<ul><li>Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases.</li><li>Provide hands-on support for front-line worker and their supervisors.</li><li>Deliver quality training with measurable outcomes.</li><li>Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs.</li><li>Mentor other eligibility Trainers in the best practices for adult learning.</li><li>This is a position in the DC Access System (DCS) project. Minimum Education/Certification requirements: bachelor&rsquo;s degree in information Technology or related field or equivalent experience Behavior Characteristics.</li><li>Adaptable</li><li>Analytical</li><li>Goal-Orientated/Driven/Self-Starter</li></ul>
<br>
 <b>Responsibilities:</b><br>
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br>
 2. Plans, support users<br>
 3. Develops technical applications to support users.<br>
 4. Develops, implements, maintains, and enforces documented standards and procedures for design, development, installation, modification, and documentation of assigned systems.<br>
 5. Provides training for system products and procedures.<br>
 6. Performs application upgrades.<br>
 7. Performs, monitoring, maintenance, or reporting on real-time databases, real-time.<br>
 network and serial data communications, and real-time graphics and logic applications.<br>
 8. Troubleshoots problems.<br>
 9. Ensures project life cycle is following District standards and procedures. Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.<br>
</div> <div><b>CONTRACT JOB DESCRIPTION</b><br>
<b> Responsibilities:</b><br>
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br>
 2. Plans, coordinates, and monitors project activities.<br>
 3. Develops technical applications to support users.<br>
 4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.<br>
 5. Provides training for system products and procedures.<br>
 6. Performs application upgrades.<br>
 7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.<br>
 8. Troubleshoots problems.<br>
 9. Ensures project life-cycle is in compliance with District standards and procedures.<br>
<br>
 <b>Minimum Education/Certification Requirements:</b><br>
Bachelor&rsquo;s degree in Information Technology or related field or equivalent experience<br>
</div><div><b>Skills:</b></div>
<ul><li>Excellent time management skills, public speaking skills, problem-solving skills and both verbal and written communication skills.</li></ul>
<ul><li>Proficiency in word processing and presentation software.</li></ul>
<ul><li>Knowledge about traditional and modern training methods and techniques.</li></ul>
<ul><li>Exceptional organization skills, leadership and interpersonal skills.</li></ul>
<ul><li>Ability to work with a team and have attention to detail.</li></ul>
<ul><li>Knowledgeable about learning management systems, instructional design, and e-learning platforms.</li></ul>
<ul><li>Ability to handle multiple assignments and assess and analyze data.</li></ul>
<ul><li>Candidate must have minimum experience for a Senior level STaR2 Labor category.</li></ul></div></div>

Senior Training Specialist – IT Systems

Three Saints Bay, LLC

<div>
 Location
 <strong>
  Washington, DC
  <br/>
  <br/>
 </strong>
 Job Code
 <strong>
  5570
  <br/>
  <br/>
 </strong>
 # of Openings
 <strong>
  1
  <br/>
  <br/>
 </strong>
 Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=GATEWAYVENT&amp;cws=55&amp;rid=5570)
 <br/>
 <br/>
 <strong>
  Eagle Harbor, LLC
 </strong>
 , a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a
 <strong>
  Training Administrator
 </strong>
 . This position will manage the scheduling of all the training rooms and delivery of the training services for the Training Institute.
 <br/>
 <br/>
 <strong>
  Position Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Recommend additional improvement suggestions in order to increase the functionality and service excellence of the Training Institute.
  </li>
  <li>
   Test, connect, and support video conferencing, calls, meetings, presentations as required solving problems with software, hardware, and logistics. Modifications to this contract and equipment shall be made when necessary.
  </li>
  <li>
   Include training staff, instructors, and associated personnel on use of video conferencing equipment, computer-based presentations, projection equipment , and related processes, providing on-site support of meetings with advanced technical needs, room booking and all associated logistical responsibilities.
  </li>
  <li>
   Provide management and coordination of audio/visual needs for on-site conferences and presentations.
  </li>
  <li>
   Provide technical assistance in audio visual/video meetings and courses - including, but not limited to, loading, supporting, and projecting PowerPoint presentations to projector and large screen, understanding, managing, and supporting phone conferencing and including applications such as WebEx, Teams, Zoom, Adobe Connect and similar computer and system applications.
  </li>
  <li>
   Have a customer-focused mindset and provide excellent internal and external customer service since the position interacts with senior executives as well as employees and external instructors.
  </li>
  <li>
   Make appointments , schedule rooms, use Outlook calendar, insert attachments, perform Excel functions, and write documentation clearly and concisely.
  </li>
  <li>
   Possess demonstrated experience in the area of customer service, dealing directly with customers either by telephone, electronically or face to face, and responding to customer inquiries and complaints in a professional manner.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   U.S. Citizen
  </li>
  <li>
   At least seven years prior experience working with providing administrative support, equipment maintenance, presentation delivery, and logistics guidance for a training and conference facility or facility/role with a similar function.
  </li>
  <li>
   Demonstrated proficiency and mastery with using Microsoft Office suite applications, including Microsoft Word, Microsoft Outlook, Microsoft Excel, Teams, Zoom, Adobe Connect and similar applications with the demonstrated ability to write clearly using appropriate grammar.
  </li>
  <li>
   Proficiency in SharePoint
  </li>
  <li>
   Ability to communicate effectively, orally and in writing using correct spelling and grammar.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position located in Washington, DC
  <br/>
  <br/>
 </strong>
 <strong>
  Apply At
  <br/>
  <br/>
 </strong>
 VEVRAA Federal Contractor
 <br/>
 <br/>
 Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.
 <br/>
 <br/>
 We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.
</div>


Training Administrator (5570)

<p><b>Job Summary</b></p><p>Senior Trainer shall design, drive, manage, measure, and report on all training activities related to the DCAS project.</p><p>This position is housed under the Department of Health Care in direct support of the DC Access System (DCAS) division. DCAS is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting Medical, SNAP and Cash programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules. The incumbent will become an integral part of the DCAS Team, building relationships with frontline staff and their leadership. The core duties associated with the role are as follows:</p><ul><li>Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases.</li><li>Provide hands-on support for front-line worker and their supervisors.</li><li>Deliver quality training with measurable outcomes.</li><li>Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs.</li><li>Mentor other eligibility Trainers in the best practices for adult learning.</li><li>This is a position in the DC Access System (DCS) project. Minimum Education/Certification requirements: bachelor&rsquo;s degree in information Technology or related field or equivalent experience Behavior Characteristics.</li><li>Adaptable</li><li>Analytical</li><li>Goal-Orientated/Driven/Self-Starter</li></ul><p>Responsibilities:<br/>1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br/>2. Plans, support users<br/>3. Develops technical applications to support users.<br/>4. Develops, implements, maintains, and enforces documented standards and procedures for design, development, installation, modification, and documentation of assigned systems.<br/>5. Provides training for system products and procedures.<br/>6. Performs application upgrades.<br/>7. Performs, monitoring, maintenance, or reporting on real-time databases, real-time.<br/>network and serial data communications, and real-time graphics and logic applications.<br/>8. Troubleshoots problems.<br/>9. Ensures project life cycle is following District standards and procedures. Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.<br/>10. Candidates should possess demonstrated experience in Learning Management System (LMS) design and development. This includes proficiency in eLearning authoring tools (e.g., Articulate or comparable platforms)<br/>11. Candidates should possess experience conducting user acceptance testing (UAT), and the ability to design, build, and validate training cases within a system training environment to support instructional delivery and system reinforcement</p><p>Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.</p><p>---------------------------------------------<br/>CONTRACT JOB DESCRIPTION<br/>Responsibilities:<br/>1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br/>2. Plans, coordinates, and monitors project activities.<br/>3. Develops technical applications to support users.<br/>4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.<br/>5. Provides training for system products and procedures.<br/>6. Performs application upgrades.<br/>7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.<br/>8. Troubleshoots problems.<br/>9. Ensures project life-cycle is in compliance with District standards and procedures.</p><p>Minimum Education/Certification Requirements:<br/>Bachelor&rsquo;s degree in Information Technology or related field or equivalent experience</p><p>Job Type: Contract</p><p>Pay: $85.00 - $95.00 per hour</p><p>Expected hours: 40 per week</p><p>Work Location: In person</p>

DHCF DCAS - Senior Trainer - Washington, DC

<div><div><div><b>Short Description:</b></div>
<div>Senior level Integrated Eligibility Systems Trainer with proven professional experience in the design, development, and delivery of Eligibility systems training.</div>
<div></div>
<div><b>Complete Description:</b></div><br>
<div></div>
<div></div>
<div>This position is housed under the Office of the Chief Technology Officer in direct support of the DC Access System (DCAS). DCAS is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting MAGI, SNAP and TANF programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules.<br>
The incumbent will become an integral part of the DCAS Team, building relationships with frontline staff and their leadership.<br>
<br>
The core duties associated with the role are as follows:<br>
<ul><li>Analyze, design, develop, and test industry-standard training materials in support of ongoing continuing improvement and new releases.</li><li>Provide hands-on support for frontline workers and their supervisors.</li><li>Deliver quality training with measurable outcomes.</li><li>Conduct post-training assessments, including observations. Assist in establishing best-practices for Level 1, Level 2, and Level 3 assessments.</li><li>Analyze system support tickets to identify training and support needs.</li><li>Mentor other eligibility trainers in best practices for adult learning.</li></ul>
<br>
This individual will be working closely with DCAS and its partner agencies to ensure the agencies&rsquo; priorities are met. This is a position in the DC Access System (DCAS) project.<br>
</div>
<div><b>Minimum Education/Certification Requirements:</b>
<br>
Bachelor&rsquo;s degree in Information Technology or related field or equivalent experience
<br>
<br>
Behavior Characteristics:
<br>
<ul><li>Adaptable
</li><li>Analytical
</li><li>Goal-Orientated/Driven/Self-Starter
</li></ul><br>
<b>Responsibilities:</b></div>
<div><br>
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.
<br>
2. Plans, coordinates, and monitors project activities.
<br>
3. Develops technical applications to support users.
<br>
4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.
<br>
5. Provides training for system products and procedures.
<br>
6. Performs application upgrades.
<br>
7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.
<br>
8. Troubleshoots problems.
<br>
9. Ensures project life-cycle is in compliance with District standards and procedures.
<br>
10. Candidates should possess demonstrated experience in Learning Management System (LMS) design and development. This includes proficiency in eLearning authoring tools (e.g., Articulate or comparable platforms)
<br>
11. Candidates should possess experience conducting user acceptance testing (UAT), and the ability to design, build and validate training cases within a system training environment to support instructional delivery and system reinforcement
<br>
<br>
<b>Minimum Education/Certification Requirements:</b><br>
Bachelor&rsquo;s degree in Information Technology or related field or equivalent experience</div><div><br>
<br>
</div><div><b>Candidate Skills Matrix:</b></div>
<div></div>
<div><i>Following sections are to be filled by the candidate:</i></div>
<div></div>
<div><b>Skills</b> | <b>Required/Desired</b> | <b>No. of Years</b> | <b>How many years of experience candidate has?
</b><br>
16+ yrs planning, coordinating, and monitoring project activities | Required | 16 |
<br>
16+ yrs leading projects, ensuring they are in compliance with established standards/procedures | Required | 16 |
<br>
Bachelor&rsquo;s degree in IT or related field or equivalent experience | Required | |
<br>
Experience presenting information and/or delivering in-person training. | Required | 10 |
<br>
Prof. with a wide variety of technology and software including Word, Excel, Access, PowerPoint, Outlook, Acrobat, Skype for Business, Visio, Snag etc. | Required | 8 |
<br>
Expert knowledge of the principles and practices of adult learning. | Required | 10 |
<br>
Advanced knowledge of instructional methods and training techniques. | Required | 10 |
<br>
Ability to facilitate training sessions. | Required | 10 |
<br>
Ability to evaluate the effectiveness of training techniques. | Required | 8 |
<br>
Ability to communicate information and ideas clearly verbally and in writing based on the needs of the audience. | Required | 10 |
<br>
Ability to manage multiple&amp;competing priorities with short deadlines.Ability to use judgment&amp;critical thinking to interpret, prioritize&amp; follow policy | Required | 6 |
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Experience training the IBM C&uacute;ram CGISS and HCR modules. | Highly desired | 2 |
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Experience training Integrated Eligibility systems to frontline workers. | Required | 2 |
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Experience with SNAP, TANF, and Medicaid programs and policy. | Highly desired | 2 |</div><br>
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</div><div><b>Background check:</b></div>
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<ul><li>Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.</li></ul></div></div>

DHCF DCAS Sr Intgrtd Eligibility Sys Trainer

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