sales manager

hr officer

accounting manager

administration manager

analytics manager

training manager

Al Toobi New Enterprises

We are seeking an experienced and dynamic Training Manager (F&amp;B) to lead the training and development function across our casual dining restaurant operations. The ideal candidate will have a strong background in restaurant training systems, service standards, operational excellence, and team development within a fast-paced casual dining restaurant environment.This role will be responsible for designing, implementing, and evaluating comprehensive training programs for restaurant staff, supervisors, chefs, and management teams to ensure consistent service quality and operational efficiency.Key Responsibilities<ul><li>Develop, implement, and monitor comprehensive training programs for FOH and BOH teams.</li><li>Design structured onboarding programs for new hires (induction, orientation, service culture training).</li><li>Steps of Service (Casual Dining Setup)</li><li>Guest Experience &amp; Service Excellence</li><li>Food Safety &amp; Hygiene Standards</li><li>Product Knowledge &amp; Menu Engineering</li><li>SOP compliance and operational standards</li><li>Conduct Train-the-Trainer (TTT) sessions for Area Manager, Restaurant Managers and Supervisors.</li><li>Evaluate training effectiveness through assessments, audits, mystery guest feedback, and performance metrics.</li><li>Coordinate with Operations and HR departments for manpower planning and competency development.</li><li>Develop training manuals, SOP handbooks, and learning materials.</li><li>Lead pre-opening training programs for new restaurant launches.</li><li>Ensure compliance with food safety standards aligned with local municipality regulations in Oman.</li><li>Monitor and improve KPIs related to staff productivity, guest satisfaction, and service consistency.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s Degree in Hospitality Management, Business Administration, or related field.</li><li>Professional certification in Training &amp; Development (preferred).</li><li>Food Safety Certification.</li><li>Strong knowledge of casual dining restaurant operations.</li><li>Excellent presentation, communication, and leadership skills.</li><li>Proficiency in Microsoft Office and training management tools.</li></ul>Experience Requirements<ul><li>Minimum 5&ndash;8 years of experience in F&amp;B operations, with at least 3 years in a Training Manager or similar role.</li><li>Proven experience in casual dining restaurant chains.</li><li>Strong background in developing SOPs, service standards, and structured training systems.</li><li>Experience handling multi-unit restaurant operations is preferred.</li><li>Experience in GCC region is an advantage.</li></ul>Key Competencies<ul><li>Leadership &amp; Team Development</li><li>Operational Excellence</li><li>Performance Coaching</li><li>Service Culture Development</li><li>Strong Organizational &amp; Analytical Skills</li><li>Ability to manage multiple outlets and training schedules</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼١٬٠٠٠٫٠٠٠&nbsp;لكل شهرالخبرة:<ul><li>F&amp;B Training Manager: 5 سنوات (مطلوب)</li></ul>موقع العمل: بشكل شخصي

Training manager

Classera

<div>
 
 Role Overview
 
 
 
 We are seeking a high-performing
 
 Sales Manager
 
 to lead and accelerate Classera&rsquo;s growth in the Sultanate of Oman across both
 
 Education (K-12, Higher Education, Government)
 
 and
 
 Training (Corporate,
 
 
 
 
 Government, SMEs)
 
 sectors.
 
 
 This role is responsible for driving
 
 new business acquisition, strategic partnerships, and revenue growth
 
 , while positioning Classera as the leading digital learning and training solutions provider in the
 
 
 market.
 
 
 The ideal candidate combines
 
 strong local market knowledge
 
 ,
 
 enterprise sales expertise
 
 , and the ability to
 
 navigate complex government and institutional sales cycles
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Market Development &amp; Revenue Growth
 </li>
 <li>
 Own and deliver the Oman revenue targets across LMS, training platforms, and related solutions
 </li>
 <li>
 Identify, prioritize, and penetrate high-value accounts in:
 </li>
 <li>
 Ministry of Education and government entities
 </li>
 <li>
 Private schools and universities
 </li>
 <li>
 Large enterprises and SME segments
 </li>
 <li>
 Build and execute a country-level sales strategy and GTM plan
 </li>
 <li>
 Strategic Sales Execution
 </li>
 <li>
 Manage the full sales lifecycle: lead generation &rarr; qualification &rarr; proposal &rarr; negotiation &rarr; closing
 </li>
 <li>
 Lead enterprise and government bids/tenders, including RFP responses and consortium
 </li>
 <li>
 participation
 </li>
 <li>
 Develop strong account plans for strategic customers
 </li>
 <li>
 Drive consultative selling, positioning Classera as a transformation partner&mdash;not just a vendor
 </li>
 <li>
 Partnerships &amp; Ecosystem Development
 </li>
 <li>
 Establish and manage strategic partnerships with:
 </li>
 <li>
 Telecom operators (e.g., Omantel, Ooredoo)
 </li>
 <li>
 Government stakeholders
 </li>
 <li>
 Channel partners and system integrators
 </li>
 <li>
 Identify co-selling opportunities to accelerate market penetration
 </li>
 <li>
 Builda local advisor/referral ecosystem to generate pipeline
 </li>
 <li>
 Pipeline Management &amp; Forecasting
 </li>
 <li>
 Build and maintain a robust sales pipeline aligned with growth targets
 </li>
 <li>
 Ensure accurate forecasting and CRM discipline
 </li>
 <li>
 Track key KPIs: pipeline coverage, win rates, deal cycle time
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Work closely with:
 </li>
 <li>
 Pre-sales for solution design and demos
 </li>
 <li>
 Customer Success &amp; PMO to ensure successful delivery and expansion
 </li>
 <li>
 Marketing for local demand generation campaigns
 </li>
 <li>
 Provide market feedback to influence product, pricing, and packaging
 </li>
 <li>
 Market Intelligence &amp; Positioning
 </li>
 <li>
 Monitor competitive landscape, pricing, and customer needs
 </li>
 <li>
 Identify emerging opportunities in digital transformation, eLearning, and workforce upskilling
 </li>
 <li>
 Represent Classera in industry events, conferences, and executive meetings
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 7&ndash;12 years of experience in enterprise sales, preferably in EdTech, SaaS, or digital solutions
 </li>
 <li>
 Proven track record of closing large deals with government or enterprise clients
 </li>
 <li>
 Strong understanding of the Oman market, including regulatory and procurement dynamics
 </li>
 <li>
 Experience in managing complex, multi-stakeholder sales cycles
 </li>
 <li>
 Bachelor&rsquo;s degree required; MBA is a plus
 
 
 </li>
 </ul>
 
 Key Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strategic thinking and market-building capability
 </li>
 <li>
 Strong negotiation and closing skills
 </li>
 <li>
 Excellent stakeholder management, especially at C-level
 </li>
 <li>
 Ability to operate in a high-growth, entrepreneurial environment
 </li>
 <li>
 Strong communication and presentation skills
 </li>
 <li>
 Fluent in English; Arabic is a strong advantage
 
 
 </li>
 </ul>
 
 Success Metrics (KPIs)
 
 
 
 <ul>
 <li>
 Revenue achievement vs. target
 </li>
 <li>
 Pipeline coverage ratio (3&ndash;5x target)
 </li>
 <li>
 Number of new strategic accounts acquired
 </li>
 <li>
 Win rate on qualified opportunities
 </li>
 <li>
 Partnership-driven revenue contribution
 </li>
 <li>
 Customer expansion and upsell performance
 
 
 </li>
 </ul>
 
 Why Join Classera
 
 
 
 <ul>
 <li>
 Be part of a high-growth global EdTech leader driving digital transformation
 </li>
 <li>
 Opportunity to shape and lead Oman market expansion strategy
 </li>
 <li>
 Work closely with regional and global leadership
 </li>
 <li>
 Competitive compensation with strong performance incentives
 </li>
 </ul>
</div>

Sales Manager – Oman (Education & Training Solutions)

Acers Hospitality Consultants

Job Opportunity &ndash; HR Manager Location: Oman Salary: OMR 1,500/monthPosition Summary We are seeking an experienced HR Manager to establish and lead the Human Resources function, transforming the organization from an owner-driven setup into a structured, corporate-level employer. This role covers the full HR spectrum &mdash; from workforce planning, grading and salary banding, to recruitment, training, performance management, compliance, and employee engagement. The HR Manager will design and implement HR systems, policies, and KPIs to support growth across multiple brands, outlets, and a Central Kitchen.Key Responsibilities<ul><li>Organizational Design &amp; Grading</li><li>Develop a clear organizational chart with reporting lines.</li><li>Implement a grading structure linking roles to pay scales, benefits, and career progression.</li><li>Compensation &amp; Benefits</li><li>Create salary bands for each grade/role, benchmarked against the Oman 2025 market.</li><li>Standardize pay practices across outlets to ensure fairness.</li><li>Design incentive and bonus schemes (sales, cost control, performance-based).</li><li>Performance Management</li><li>Develop KPI frameworks for all roles (outlet, central kitchen, admin, management).</li><li>Implement probation evaluations, quarterly reviews, and annual appraisals.</li><li>Link performance to promotions, increments, and career development.</li><li>Policies &amp; Procedures</li><li>Draft and implement a full HR Policy Manual (attendance, leave, overtime, grooming, discipline, grievance handling).</li><li>Roll out a progressive disciplinary system (warnings through to termination).</li><li>Recruitment &amp; Onboarding</li><li>Manage end-to-end recruitment for new outlets, central kitchen, and office roles.</li><li>Standardize job descriptions, interview processes, and offer letters.</li><li>Deliver structured onboarding and induction programs for all hires.</li><li>Training &amp; Development</li><li>Establish a training calendar (hygiene, service, upselling, leadership).</li><li>Coordinate with outlet and central kitchen managers for operational training.</li><li>Track completion and evaluate training effectiveness.</li><li>Payroll &amp; Compliance</li><li>Manage attendance and timekeeping systems (biometric/POS).</li><li>Ensure accurate payroll, overtime, and deductions in coordination with Finance.</li><li>Guarantee compliance with Omani labor law, visas, contracts, and permits.</li><li>Employee Relations &amp; Engagement</li><li>Launch staff recognition programs (employee of the month, awards).</li><li>Run engagement surveys and design action plans.</li><li>Act as mediator for grievances and workplace conflicts.</li><li>Health, Safety &amp; Welfare</li><li>Oversee medical insurance, welfare, and health &amp; safety law compliance.</li><li>Support Food Safety/QA with hygiene and safety training.</li><li>HR Analytics &amp; Reporting</li><li>Produce monthly HR dashboards (headcount, turnover, recruitment, training, overtime).</li><li>Provide workforce insights and recommendations to leadership.</li></ul>Key Performance Indicators (KPIs)<ul><li>Turnover rate under 15%</li><li>Recruitment lead time under 30 days</li><li>100% compliance with Omani labor law</li><li>Payroll accuracy at 100%</li><li>Training completion above 90%</li><li>Improved employee satisfaction scores</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in HR, Business Administration, or related field; HR certifications preferred.</li><li>6&ndash;8 years of HR experience, including 3+ years in a managerial role within hospitality/F&amp;B.</li><li>Strong knowledge of Omani labor law and GCC HR practices.</li><li>Demonstrated experience in organizational restructuring and business scaling.</li></ul>Skills &amp; Competencies<ul><li>Strategic HR leadership with hands-on execution.</li><li>Strong interpersonal and communication skills.</li><li>Expertise in policy development and compliance.</li><li>Skilled in conflict resolution and negotiation.</li><li>Data-driven decision-making ability.</li><li>Change management and employee engagement focus.</li></ul>Reporting Line<ul><li>Reports to: CEO / General Manager</li><li>Supervises: HR Coordinator, Payroll &amp; Attendance Officer</li></ul>Job Type: Full-timePay: RO1,500.000 per monthApplication Question(s):<ul><li>F&amp;B Experience is a MUST</li></ul>Work Location: In person

Human Resources Manager

Dusit Hotels and Resorts

<div>
 
 
 Assistant Manager - Learning &amp; Development
 
 
 
 
 Based in Oman
 
 
 
 
 
 
 
 
 Primary responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for all training related issues.
 </li>
 <li>
 To develop our employees through all training courses available.
 </li>
 <li>
 Coordinates with Corporate Training personnel and ensure to deliver all corporate courses.
 </li>
 <li>
 Control training budget and makes sure that our hotel receives the full benefits of all training expenditures.
 </li>
 <li>
 Design and conduct courses as per the direction of the policy.
 </li>
 <li>
 Prepare relevant reports.
 </li>
 </ul>
 
 
 
 
 Qualification
 
 <ul>
 <li>
 Minimum 5 years experience in Learning &amp; Development
 </li>
 <li>
 Hospitality background would be advantage
 </li>
 </ul>
 
 
</div>

Assistant Manager - Learning & Development (dusitD2 Naseem Resort, Jabal Akhdar, Oman)

iSTYLE Oman

<div>
 
 Job Title
 
 
 
 
 Retail Store Manager
 
 
 
 
 Job Scope
 
 
 
 The Retail Store Manager is accountable for managing the daily store activities from administrative and operational to offering the best customer experience. S/He manages the team towards driving sales, optimizing stock performance and ensuring a proper level of training and knowledge in the store.
 
 
 
 Main Duties And Responsibilities
 
 
 
 Technical and Operations
 
 
 <ul>
 <li>
 Define, develop and implement the store operational plan as per communicated objectives aiming at exceeding sales objectives
 </li>
 <li>
 Establish sales budgets and targets, cascade to the team and ensure individual and store targets are met
 </li>
 <li>
 Apply the Apple planogram
 </li>
 <li>
 Lead and manage the daily store operational activities to deliver the highest standards of customer service and maximize sales and profitability in line with company&rsquo;s objectives
 </li>
 <li>
 Follow up on the appearance and maintenance of the store and staff to meet Apple guidelines and evaluate audit/mystery shopper reports for improvements
 </li>
 <li>
 Ensure a proper storage, tracking and control of inventory and follow up on the merchandising and replenishment of the store while reporting any inventory related issue/opportunity to the Retail Manager
 </li>
 <li>
 Optimize the floor coverage and prepare schedules while accounting for vacation plans and days off
 </li>
 <li>
 Develop and maintain good working relationships with customers and back office departments securing a smooth flow of operations
 </li>
 <li>
 Ensure the cash management policy and all other policies/procedures are implemented in the store and that cash registers are accurately reconciled
 </li>
 <li>
 Attend to operational problems namely customer complaints, in coordination with the back office, to ensure an uninterrupted operation and achieve customer satisfaction
 </li>
 <li>
 Conduct periodic market studies and exchange best practices and recommendations with the Retail Manager and other Store
 </li>
 <li>
 Managers on a regular basis
 </li>
 <li>
 Prepare and issue periodic reports on store performance and other metrics supporting operational decisions
 </li>
 <li>
 Work closely with the HR Department on staffing needs and training plans
 </li>
 <li>
 Ensure that the company&rsquo;s policies and procedures are implemented/applicable at all times
 
 
 
 </li>
 </ul>
 Talent Development
 
 
 <ul>
 <li>
 Lead and coach the team cultivating empowerment and ownership
 </li>
 <li>
 Develop capabilities and secure a solid succession plan
 </li>
 <li>
 Conduct regular performance reviews, identify training needs and oversee development plans.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration or any other related field.
 
 
 
 Experience
 
 
 
 At least 5 years of relevant experience.
 
 
</div>

Retail Store Manager

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary 
We&rsquo;re looking for a Assistant Operations Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! 

What&rsquo;s On Your Plate?<ul><li>
Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).</li><li>
Lead the Store operations team members from store managers till the pickers.</li><li>
Conduct a daily online call where KPIs are reviewed and new updates are shared.</li><li>
Conduct weekly store visits, shop floor audits and ensure all stores are compliant legally and following the company SOPs.</li><li>
Monitoring supervisors by ensuring they are accurately following the inventory. management processes, policies and proper execution of inventory management (stock-in and stock-out).</li><li>
Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged poor fresh food quality; close to expiry).</li><li>
Tracking order fulfillment, KPI, staff availability based on operational demands at all times.</li><li>
Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing, commercial and demand planning teams as and when required.</li><li>
Problem solves or escalate property management issues with necessary stakeholders.</li><li>
Fully competent on Microsoft office and other store staff tools.</li><li>
Expense Control: Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency.</li><li>
Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives.</li><li>
Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.</li><li>
Stakeholder management and solution orientated.</li><li>
Support with improving the financial and operational performance of the operation.</li><li>
Execute action plans prepared by the department manager to address weak areas in need of improvement across stores.</li><li>
Lead new store initiatives roll outs in terms of execution and follow up on execution.</li><li>
Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.</li><li>
Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e merchandising and space planning guidelines in stores.</li><li>
Monitoring product range availability according to selected store product range and report/liaise with the commercial team.</li><li>
Supports with distribution and logistics for Store transfers, consumables distribution, Invoice collection.</li></ul> 

Qualifications 
What Did We Order?<ul><li>
Strong communication skills.</li><li>
Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.</li><li>
Good Communication and interpersonal skills.</li><li>
Fluent English language speaker.</li><li>
Leadership skills and stakeholder management.</li><li>
Problem solving skills mindset.</li><li>
Root cause analysis and data analysis skills.</li><li>
Execution skills.</li><li>
Ownership over assigned responsibilities &amp; tasks.</li></ul></div>

Assistant Manager Operations - tMart

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 We&rsquo;re looking for a Assistant Operations Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).
 </li>
 <li>
 Lead the Store operations team members from store managers till the pickers.
 </li>
 <li>
 Conduct a daily online call where KPIs are reviewed and new updates are shared.
 </li>
 <li>
 Conduct weekly store visits, shop floor audits and ensure all stores are compliant legally and following the company SOPs.
 </li>
 <li>
 Monitoring supervisors by ensuring they are accurately following the inventory. management processes, policies and proper execution of inventory management (stock-in and stock-out).
 </li>
 <li>
 Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged poor fresh food quality; close to expiry).
 </li>
 <li>
 Tracking order fulfillment, KPI, staff availability based on operational demands at all times.
 </li>
 <li>
 Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing, commercial and demand planning teams as and when required.
 </li>
 <li>
 Problem solves or escalate property management issues with necessary stakeholders.
 </li>
 <li>
 Fully competent on Microsoft office and other store staff tools.
 </li>
 <li>
 Expense Control: Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency.
 </li>
 <li>
 Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives.
 </li>
 <li>
 Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.
 </li>
 <li>
 Stakeholder management and solution orientated.
 </li>
 <li>
 Support with improving the financial and operational performance of the operation.
 </li>
 <li>
 Execute action plans prepared by the department manager to address weak areas in need of improvement across stores.
 </li>
 <li>
 Lead new store initiatives roll outs in terms of execution and follow up on execution.
 </li>
 <li>
 Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.
 </li>
 <li>
 Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e merchandising and space planning guidelines in stores.
 </li>
 <li>
 Monitoring product range availability according to selected store product range and report/liaise with the commercial team.
 </li>
 <li>
 Supports with distribution and logistics for Store transfers, consumables distribution, Invoice collection.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Strong communication skills.
 </li>
 <li>
 Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.
 </li>
 <li>
 Good Communication and interpersonal skills.
 </li>
 <li>
 Fluent English language speaker.
 </li>
 <li>
 Leadership skills and stakeholder management.
 </li>
 <li>
 Problem solving skills mindset.
 </li>
 <li>
 Root cause analysis and data analysis skills.
 </li>
 <li>
 Execution skills.
 </li>
 <li>
 Ownership over assigned responsibilities &amp; tasks.
 </li>
 </ul>
</div>

Explore 306+ Training manager in Oman this May. Find roles across top companies and apply now to boost your career.

306 training manager jobs In Oman

Training manager

Sales Manager – Oman (Education & Training Solutions)

Human Resources Manager

Assistant Manager - Learning & Development (dusitD2 Naseem Resort, Jabal Akhdar, Oman)

Retail Store Manager

Assistant Manager Operations - tMart

Assistant Manager Operations - tMart