customer service specialist Jobs in Ankara

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satış operasyon uzmanı / uzman yardımcısı Jobs in Ankara

satış operasyon uzmanı / uzman yardımcısı

travel operations specialist

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring
 
 Travel Operations Specialists
 
 to join our Business Services team, ensuring smooth travel for colleagues and guests from countries all around the world to our company meetings and industry events. Our team set travel policy, support travel decisions, respond to travel emergencies and are responsible for supplier relationships.
 
 
 We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.
 
 
 
 Location:
 
 Worldwide - home based, except in locations where we have an office, such as London, Taipei and Beijing.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Engage with colleagues to address travel queries and issues
 </li>
 <li>
 Work with the wider business services team on company and industry event plans
 </li>
 <li>
 Hold travel vendors accountable for providing excellent service
 </li>
 <li>
 Check invoices to ensure accurate charges and timely payments, credits and refunds for travel
 </li>
 <li>
 Monitor trends, spend, emissions and compliance with company policy
 </li>
 <li>
 Track unused tickets, credits and airline points usage
 
 
 </li>
 </ul>
 What we are looking for
 
 
 <ul>
 <li>
 Excellent academic results at school and university
 </li>
 <li>
 A degree in a business or technical subject
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Responsible and accountable
 </li>
 <li>
 Self-awareness and thoughtfulness
 </li>
 <li>
 Ability to travel up to four times a year for company events of up to two weeks duration
 </li>
 <li>
 Ability to learn new technology and software quickly
 
 
 </li>
 </ul>
 What we offer you
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Travel Operations Specialist

TK Elevator

<div>Who we are 
 &ndash; 
 
Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts &ndash; from a groundbreaking vertical conveyor in 1890 &ndash; to evolve modern mobility. 
 
TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts. 
What we expect 
<ul>
<li>Occupational Health and Safety Specialist as required under Turkish legislation, provides on OSH matters, in connection with Local and International Legislative Framework and OSH Policy,</li>
<li>Taking active role in accordance with the OSH manager at work regulations as well as corporate Safety &amp; Health and Environment continuous improvement activities,</li>
<li>Developing, implementing and enforcing management system within the local organization,</li>
<li>Carrying out risk assessments, planning and following corrective &amp; preventive activities according to risk assessment outcomes,</li>
<li>Carrying out site inspections, completing site visit reports and submit,</li>
<li>Organizing and providing necessary Occupational safety and health &ndash; related training in line with local regulation</li>
<li>Monitoring work related incidents, investigating these incidents with local managers and supervisors, Reporting these incidents to the global organization,</li>
<li>Conducting periodic review of local safety documents such as policies, intructions, forms etc. and making recommendations for improvement</li>
<li>Following up subcontractor&rsquo;s competence, lead to PM/ Service managers and subcontractors in OSH matters.</li>
</ul> 
Who we are looking for 
<ul>
<li>Bachelor&rsquo;s degree in engineering department of reputable universities,</li>
<li>A Class Occupational Safety Specialist Certificate</li>
<li>Minimum 3-5 years experience in construction jobsites. Experience i elevator / escalator or construction sector is highly preferred,</li>
<li>Familiar with ISO 9001, 45001 and 14001 management system,</li>
<li>At least upper intermediate level of English</li>
<li>No restrictions to travel ( position requires at least % 30 travelling)</li>
<li>Excellent knowledge MS Office ( powerpoint , word, excel etc.)</li>
<li>Ability to travel B Class driving license ,</li>
<li>Located or willing to live in Ankara</li>
</ul> 
Contact 
HR Specialist
Batuhan Tokan 
 
batuhan.tokan@tkelevator.com 
Job Reference: TUR_EA_TKE00033</div>

Occupational Safety & Health (OSH) Specialist

ZEISS Group

<div>
 
 
 
 Field Service Specialist
 
 
 
 
 
 
 Ankara, T&uuml;rkiye
 
 
 
 
 
 
 Permanent
 
 
 
 
 
 
 
 ZEISS is technology and innovation. Founded in Germany in 1846, we&rsquo;re an internationally leading technology enterprise operating in the optics and optoelectronics industries generating more than 10.8 billion Euros in revenue with around 46,000 employees across 50 countries around the globe.
 
 
 
 
 
 As a company wholly owned by a foundation, ZEISS is rooted in and committed to responsibility in all its activities. Therefore, 15% of revenue is currently invested in science and R&amp;D. As the pioneer of scientific optics, we continue to challenge the limits of human imagination. With our passion for excellence we create value for our customers and inspire the world to see in new ways.
 
 
 
 
 
 ZEISS T&uuml;rkiye is currently seeking, highly motivated Field Service Specialist/Engineer to represent ZEISS Industrial Quality Solutions (IQS) team in Ankara. As Field Service Specialist you will be responsible for service on ZEISS metrology instruments.
 
 
 ZEISS IQS providing years of experience with a wide range of metrology solutions such as coordinate machines, optic, multisensor systems and software. ZEISS IQS continues its path of success by offering products and services to create innovation in all around the world.
 
 
 
 
 
 
 Your Role
 
 
 
 The role of a Field Service Specialist will involve:
 
 <ul>
 <li>
 Providing the necessary services in regard to installation, preventive maintenance, upgrade, calibration, trouble-shooting in the customer premises
 </li>
 <li>
 Analyzing the customer needs and technical problems in a fast and accurate way, offering necessary solutions, and ensuring the customer satisfaction at the highest level
 </li>
 <li>
 Being key person for the trouble-shooting &ndash;
 </li>
 <li>
 Visiting the customers in order to analyze and resolve the problems
 </li>
 <li>
 Identifying the customers&rsquo; needs and sharing those with the relevant unit/s in the company
 </li>
 <li>
 Providing on-site and / or remote support for devices with the fault notification/s
 </li>
 <li>
 Dealing with the customer complaints and offering the best solution to the customer
 </li>
 <li>
 Providing service reports to be delivered on time and in desired standards
 </li>
 <li>
 Communicating effectively with all target groups companywide (sales, management, customers, customer support center etc.)
 </li>
 <li>
 Build and maintaining long-term customer relationships and achieving maximum customer satisfaction and retention by ensuring that customer devices work as they should.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Your Experience
 
 
 
 As a Field Service Specialist you will have:
 
 <ul>
 <li>
 Good communication skills, able to converse readily in English, both verbally and in writing.
 </li>
 <li>
 University degree (electrical&ndash;electronic engineering, mechatronic engineering or similar fields)
 </li>
 <li>
 Minimum 1&ndash;3 years&rsquo; experience in a similar position in an international company
 </li>
 <li>
 Problem-solving skills
 </li>
 <li>
 Service-minded way of working and good customer skills
 </li>
 <li>
 Ability to think through difficult customer issues and generate satisfactory customer satisfaction results
 </li>
 <li>
 Willingness to travel frequently
 </li>
 <li>
 Proficiency in Microsoft Office Applications
 </li>
 <li>
 No military obligation for male candidates
 </li>
 <li>
 Valid driving licence and active driving experience
 </li>
 </ul>
 
 
 
 
 Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.
 
 
 
 
 
 Your ZEISS Recruiting Team
 
 
 _______________________________________________________________________________
 
 
 
 
 
 
 Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age or sexual orientation and identity.
 
 
 
 
</div>

Field Service Specialist

ATOLYESTONE

<div>
 
 
 Atolyestone is a privately held house of brands. We are aiming to lead the jewelry industry with leading-edge innovation, incomparable quality, and aspirational style.
 
 
 
 
 We are expanding our global presence with a new brand project, and we're looking for a Customer Service Specialist to play a key role in shaping the online customer experience.
 
 
 
 
 This role will be based in our Ankara office located in S&ouml;&gbreve;&uuml;t&ouml;z&uuml; and will focus on managing online communications with customers.
 
 
 
 
 Qualified candidates should be highly personable, proactive, motivated, and have strong communication skills.
 
 
 
 
 
 
 
 New graduates are also welcome to apply.
 
 
 
 
 
 
 
 In this role you will&hellip;
 
 
 
 
 
 <ul>
 <li>
 
 Communicate with customers through email, live chat, and social media platforms to provide best-in-class online customer service.
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Advise clients on current jewelry trends and developments in the luxury market.
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Build and maintain relationships with customers from diverse backgrounds.
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Manage customer queries, provide accurate information, and resolve issues promptly.
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Liaise with logistics and warehouse teams to coordinate shipments and resolve delivery issues.
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Gain in-depth product knowledge to help convert inquiries into sales.
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Share customer feedback with the wider team to improve processes and service quality.
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Support after-sales operations such as warranty, repairs, and bespoke orders.
 
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 
 A quick learner, able to work in a fast-paced environment.
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Detail-oriented &amp; organized with impeccable written &amp; verbal communication skills in English.
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Strong problem-solving and critical thinking skills; able to work independently.
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 A team player with a positive, can-do attitude.
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Proficient in MS Office.
 
 </li>
 </ul>
</div>

Customer Service Specialist

<div>
 Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring a
 
 GitOps Engineering Manager
 
 aspiring for a world-class devops and gitops engineering management challenge, bringing together operations management, software engineering and product development, and team leadership in a single high-value role. You will need to be a Linux and operations expert, as well as a great manager capable of leading a high-performance team, to excel in this role.
 
 
 Our mission is to pioneer and prove new and better approaches to large-scale IS. We support Canonical and Ubuntu operations, but we also help shape Canonical's managed application service offerings, raising the bar on devops and cloud-native operations. We take infra-as-code to the next level, blazing a trail to next-generation model-driven operations. We not only aim to automate every process that underpins our business, we also share that automation as open source packages which others use to drive their own operations.
 
 
 We work across the full stack, from bare metal to Kubernetes, including cloud and virtualisation. We also work across the full range of infrastructure, from public cloud to private cloud and edge.
 
 
 We have fully distributed, home-based teams in EMEA, APAC and the Americas. You will lead a team in your time zone, and report to a global director who may not be in your time zone.
 
 
 
 Location
 
 : This role will be based remotely in the APAC and EMEA region.
 
 
 
 The role entails
 
 
 
 <ul>
 <li>
 Lead your team in daily agile devops practices
 </li>
 <li>
 Represent the IS team to stakeholders, customers, and internal teams
 </li>
 <li>
 Organize, coordinate and drive internal projects
 </li>
 <li>
 Mentor engineers to improve their skills
 </li>
 <li>
 Identify and measure team health indicators
 </li>
 <li>
 Implement structured engineering and operations processes
 </li>
 <li>
 Ensure proper team focus on priorities, milestones, and deliverables
 </li>
 <li>
 Work to meet service level agreements with customer deployments around the globe
 </li>
 <li>
 Deliver quality managed services in a consistent, timely manner
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Drive and a track record of going above-and-beyond expectations
 </li>
 <li>
 Proven experience of software delivery using infrastructure as code
 </li>
 <li>
 Proven experience managing devops teams for SAAS or similar offerings
 </li>
 <li>
 Understanding of testing methodologies and maintainable code quality
 </li>
 <li>
 Technical aptitude for understanding complex distributed systems
 </li>
 <li>
 Experience with cloud topologies and technologies
 </li>
 <li>
 Ability to travel twice a year, for company events up to two weeks long
 </li>
 <li>
 An exceptional academic track record from both high school and university
 
 
 </li>
 </ul>
 
 Nice-to-have skills
 
 
 
 <ul>
 <li>
 Experience with Ubuntu system administration
 </li>
 <li>
 Experience with agile software development methodologies
 </li>
 <li>
 Experience working in and managing distributed teams
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

GitOps Engineering Manager

EPS, Ekspres Personel Servis ve Danışmanlık A.Ş.

<div>
 
 We are looking for &ldquo;
 
 Quality Assurance Senior Specialist / Supplier
 
 &rdquo; for our global company operating in mining industry in Ankara.
 
 
 
 
 
 Supplier Quality Assurance Specialist will participate the supplier quality management process and develop the supplier quality performance level: quality planning, quality control and quality improvement of metalic procurement process.
 
 
 
 
 
 
 
 
 
 JOB DUTIES &amp; RESPONSIBILITIES
 
 
 <ul>
 <li>
 Deploying supplier audit program and follow up outcomes
 </li>
 <li>
 Developing and updating supplier quality plans, including process flow, operation instruction, quality control methods during the key processes
 </li>
 <li>
 Developing the inspection plan of incoming material inspection flow and guarantee the suppliers implementing the correct inspection process
 </li>
 <li>
 Support the operative purchasing and procurement on analysing the non-conformities and claims relating the supplier management and achieving corrective actions internally and among suppliers
 </li>
 <li>
 Giving technical comments on product quality problems of suppliers
 </li>
 <li>
 Participate on agreed development and improvement projects and implement the agreed actions to achieve the better performance
 </li>
 <li>
 Participating in different groups and projects as supplier quality expert
 </li>
 </ul>
 
 
 
 
 
 
 
 
 QUALIFICATIONS &amp; EXPERIENCE
 
 
 <ul>
 <li>
 Bachelor degree in relevant field, degree in metallurgical engineering will be an assett.
 </li>
 <li>
 More than 4 years experience from supplier quality management
 </li>
 <li>
 Experience on project management practises
 </li>
 <li>
 Having Quality certificates (UT,MT,PT,VT) is a plus
 </li>
 <li>
 Having quality management system experience is a plus
 </li>
 <li>
 Ability to lead process and projects
 </li>
 <li>
 Know-how on factors affecting competitiveness
 </li>
 <li>
 Excellent commend of MS office and other IT tools.
 </li>
 <li>
 Good skills on English
 </li>
 <li>
 Good negotiation and training skills
 </li>
 <li>
 Understanding of manufacturing techniques
 </li>
 </ul>
 
 
</div>

Quality Assurance Specialist - Supplier

Doğa İnsan Kaynakları ve Danışmanlık Hizmetleri

<div><div>We are looking for a &ldquo;General Manager&rdquo; to manage sales and service operations in the industrial manufacturing sector!
Location: Ankara &ndash; no move necessary
<h3 class="jobSectionHeader">Requirements:</h3>
<ul><li>Technical background and expertise primarily in tool holding, cutting tool and/or machine tool industry</li>
<li>Proven success in sales in the above mentioned field</li>
<li>The ability to work independently, an entrepreneurial mindset and a customer service orientation</li>
<li>Managerial responsibility</li>
<li>Proven and successful P&amp;L responsibility</li>
<li>Fluent in English written and verbal</li>
<li>Willingness for high volume travel</li>
</ul>
Take the next step in your career and apply for this General Manager role!
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www.dogahr.com
Telephone/Whatsapp: 
0 533 075 78 26
Mail: info@dogahr.com
<h2 class="jobSectionHeader">DogaHR Global HR Center</h2>
DogaHR Clarification Text on the Processing of Personal Data: https://dogahr.com/kvkk
With its head office in Izmir and offices in Istanbul, D&uuml;sseldorf (Germany) and Florida (USA), DogaHR Global HR Centre provides employment in all world languages such as German, Dutch, French, Italian, Spanish, Danish, Swedish, English, etc. to the world&rsquo;s biggest brands both in Turkey and in Europe.
Receiving Kariyer.net&rsquo;s Respect for People Award, DogaHR further validated its approach to &lsquo;Human-Centered HR Solutions&rsquo;.
DogaHR is recognized as one of T&uuml;rkiye&rsquo;s Best Workplaces by Great Place to Work&reg; and is the leading recruitment company in the country.
With its experienced, strong and ever-growing recruitment team, Doğa HR provides the best recruitment experience to its corporate customers in many sectors.
DogaHR is a private employment agency operating under the permit number 970, issued by the Turkish Employment Agency (İŞKUR) on May 4, 2018.
</div>
<div></div><div><h3 class="jobSectionHeader">&Ouml;zellikler</h3>
<div><div><div><h4 class="jobSectionHeader">Job Category</h4>
End&uuml;stri, Executive</div></div></div></div></div><div></div>

General Manager

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