product manager

business development lead

senior product designer

ui/ux designer

customer experience officer Jobs in Dubai

customer experience officer

user experience lead

Ion Group

<div> <div> Key Responsibilities: <ul> <li> Backlog Management &amp; Feature Prioritization: </li> <li>Collaborate with the Product Lead and stakeholders to define and deconstruct complex business needs into clear and concise user stories and acceptance criteria.</li> <li>Develop, maintain, and prioritize the product backlog for multiple development squads, ensuring alignment with the project roadmap and MVP launch features. </li> <li>Champion the development of core functionalities, including a frictionless digital onboarding process, flexible subscription models, intelligent usage management, and a secure digital wallet.</li> <div> </div> <li> User Journey &amp; Experience Validation: </li> <li>Take full ownership of defining, validating, and optimizing user journeys, including pre-defined, user-triggered journeys for account management and data visualization.</li> <li>Ensure all user journeys are intuitive and that AI-powered recommendations are personalized and effective.</li> <li>Collaborate closely with our Product Designers to build out a scalable Figma Design System and a UI Storybook to ensure pixel-perfect builds and development efficiency. </li> <div> </div> <li> AI Integration &amp; Dynamic UI: </li> <li>Translate business process flows and user needs into functional requirements for the application's AI systems.</li> <li>Collaborate with technical teams on the implementation of AI-driven, adaptive user interfaces that respond to user interactions and requests in real-time.</li> <li>Support the development of a flexible AI integration architecture designed to be scalable and accommodate various large language models and providers.</li> <div> </div> <li> Stakeholder &amp; Team Alignment: </li> <li>Serve as the primary point of contact and subject matter expert on business processes for the development teams and client SMEs.</li> <li>Facilitate clear communication between business stakeholders, design teams, and engineering squads to ensure a shared understanding of product goals.</li> <li>Actively participate in agile ceremonies, including sprint planning, reviews, and retrospectives, to drive continuous improvement and ensure timely delivery.</li> <li>Be present on-site in Dubai 4+ days per week</li> </ul> </div> </div>

Product Owner, AI-Driven Mobile Experience

DICETEK LLC

<div>Responsible for the delivery of User Experience and Design framework across Consumer Digital Channels, leveraging best practice user experience and design thinking principles. Responsible for the design thinking, service design and user experience and interface design across all digital platforms. 
Responsible for building and leading the talented team of UX designers and embedding design thinking across all digital delivery
This person must have an inquisitive and logical approach whilst also keeping up with the latest Digital techniques.
Leverage Market and Customer insights to feed into and shape the Digital experience across the banks channels.
Specialist experience in the following platforms and activities is critical to the role:
&sect; 10+ years&rsquo; experience in managing user experience and design in a digital environment
&sect; Excellent planning and communication skills
&sect; Experience in implementing design systems and leveraging best practice tools including Sketch and Figma
&sect; Strong liaison experience with design agencies
&sect; digital savvy and possess a working understanding/experience in Agile including strategy, requirements definition, design, usability, content development, web development, and QA.
QUALIFICATIONS &amp; EXPERIENCE:
&#61607;Passion for Digital User Experience and User Interface Design
&#61607;Execution centric with a passion for outstanding deliverables
&#61607;5+ years experience in managing digital customer experience and design
&#61607;Excellent planning and communication skills
&#61607;Strong liaison experience with development agencies
&#61607;web savvy and possess a working understanding/experience in Agile including strategy, requirements definition, design, usability, content development, web development, and QA.</div>

Lead, User Experience and Design

Revolut

This team s scope is wide   leading on the integration of engineering, data science, operations, and design   to continue changing the way the world does money.We re looking for a Product Owner who knows how to take responsibility over the roadmap of their product, including day-to-day operations, project execution, and addressing risks. From conception to launch and beyond, you ll collaborate cross-functionally and communicate with senior management to be the go-to person for your product.If you have an entrepreneurial passion and drive to never settle, we d like to hear from you.What You ll Be DoingSetting your team's goals, success metrics, and roadmap to align with Revolut s missionDriving maximum impact based on data analysis, market research, and company strategyCompletely owning your team's products, from ideation, through development, to launch, growth, and maintenanceWorking closely with Design and UX Research teams to define the customer journey and create an amazing user experienceLiaising with Engineering to ensure effective delivery of your productCollaborating with other stakeholders, such as Marketing, Legal, and Strategy teamsWhat You'll Need2+ years of experience at a high-growth tech company or in banking/finance-related business areas (acquiring, payments, cryptocurrency, insurance, etc.)2+ years of proven success leading consumer-facing mobile products1+ years of experience managing people (Product Owners at Revolut directly manage Engineering, Operations, and Design)Outstanding written and oral communication skillsAn eye for great UX/UI and impeccable understanding of design best practicesHigh analytical acumen along with solid business sense that guides ROI-based prioritisationExperience formulating and driving a focused product vision, and owning the narrative with leadership, customers, and partnersbias towards action and bootstrapping major projects, rolling up your sleeves and being hands-onExperience leading product development and launch from scratchA readiness to provide insight and deliver measurable results under ambiguous situations in a fast-paced environmentNice to haveA bachelor s degree from a top universityBuilding a global financial super app isn t enough. Our Revoluters are a priority, and that s why in 2021 we launched our inaugural D&amp;I Framework, designed to help us thrive and grow everyday.&nbsp;

Product Owner (UX)

Majid Al Futtaim

Key Responsibilities <ul> <li>Develop and execute a comprehensive retention and engagement strategy to enhance the experience of Emirati employees.</li> <li>Design inclusive onboarding programs to strengthen early-stage engagement and reduce turnover.</li> <li>Lead the creation of customized learning and career development paths aligned with Emirati career aspirations.</li> <li>Implement engagement and recognition programs to foster community and celebrate Emirati contributions.</li> <li>Launch and manage graduate development initiatives supporting young Emirati professionals in their career growth.</li> <li>Collaborate with internal stakeholders to promote cultural understanding and inclusivity across all teams.</li> <li>Use people analytics and feedback to measure program effectiveness and identify opportunities for improvement.</li> </ul> Skills Set <ul> <li>Emiratization program design and delivery.</li> <li>Employee engagement and retention strategy.</li> <li>Career development and learning program management.</li> <li>Cultural awareness and inclusion advocacy.</li> <li>Data-driven decision-making and people analytics.</li> </ul> Why Join Us <ul> <li>Be part of Majid Al Futtaim s mission to empower and develop national talent.</li> <li>Work with a passionate team shaping the future of Emiratization across the region.</li> <li>Thrive in a collaborative environment that values innovation, diversity, and purpose.</li> <li>Build your career within a trusted organization known for its leadership and people-first culture.</li> </ul>

Emiratization Experience Lead

Unilever

The Media &amp; Digital lead is responsible for translating category and brand strategies into best-in-class consumer experiences across traditional and digital media touchpoints with the objective of strengthening results delivery and ensuring engagement and awareness amongst our target consumer groups.
Internal benchmark scores for brands &amp; to ensure consistency of the brand communication consumer journey across the various media channels
<ul>
 <li>Develop and implement comprehensive media &amp; digital strategies across various channels (traditional media, social media, etc.), and optimise suitable mix of channels and formats to deliver against the brand campaign objectives through holistic consumer journey</li>
 <li>Ensure that media agency recommendations are in line with marketing objectives and that they include elements of innovation and creativity</li>
 <li>Implement social first thinking and delivery across portfolio of brands &amp; liaise with local social first content agencies to deliver against the set objectives. Guarantee creative excellence, brand consistency and effectiveness (ROI)</li>
</ul>
<ul>
 <li>Demonstrate digital thought leadership and awareness of evolving trends; ensuring creativity across channels, finding and executing opportunities while creating efficiencies and driving creative excellence</li>
</ul>
<ul>
 <li>Working closely with the media agency to ensure comprehensive plans development in line with marketing objectives and delivering against internal benchmarks with consistency and innovation</li>
</ul>
<ul>
 <li>Define clear eco-systems with channel roles and holistic consumer journeys across Paid Owned and Earned</li>
</ul>
<ul>
 <li>Ensure campaigns and always on plans are executed on time in full (OTIF) and are optimized on regular basis to achieve KPIs of excellence</li>
</ul>
<ul>
 <li>Create a data framework for activations to monitor and evaluate digital &amp; media campaign performance, including the creation of a test and learn agenda.</li>
</ul>
<ul>
 <li>Ensuring that campaigns are optimized on regular basis to achieve KPIs of excellence</li>
</ul>
<ul>
 <li>Conception and implementation of media measurement strategies across brands (MMM / BLS etc.)</li>
 <li>Oversee the end-to-end organic content creation process, from ideation and planning to execution and optimisation, ensuring all content aligns with brand guidelines, BET strategy and assets ensuring it resonates with the communities we are engaging with.</li>
 <li>Manage the relationship with key agency partners by providing clear and insightful briefs that Content Supply Chain (powered by AI) and the local creator ecosystem.</li>
 <li>Ensuring digital content is culturally relevant, engaging and authentic content output.</li>
</ul>

Digital Experience Lead

<div>
 
 About Unilever
 
 
 
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 
 
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 
 
 
 Job Purpose
 
 
 
 Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. If you are passionate about delivering best in class consumer experiences and pushing boundaries on creativity which enable strong results delivery, then this role is just for you!
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 The Media &amp; Digital lead is responsible for translating category and brand strategies into best-in-class consumer experiences across traditional and digital media touchpoints with the objective of strengthening results delivery and ensuring engagement and awareness amongst our target consumer groups.
 
 
 Internal benchmark scores for brands &amp; to ensure consistency of the brand communication consumer journey across the various media channels
 
 
 <ul>
 <li>
 Develop and implement comprehensive media &amp; digital strategies across various channels (traditional media, social media, etc.), and optimise suitable mix of channels and formats to deliver against the brand campaign objectives through holistic consumer journey
 </li>
 <li>
 Ensure that media agency recommendations are in line with marketing objectives and that they include elements of innovation and creativity
 </li>
 <li>
 Implement social first thinking and delivery across portfolio of brands &amp; liaise with local social first content agencies to deliver against the set objectives. Guarantee creative excellence, brand consistency and effectiveness (ROI)
 </li>
 <li>
 Demonstrate digital thought leadership and awareness of evolving trends; ensuring creativity across channels, finding and executing opportunities while creating efficiencies and driving creative excellence
 </li>
 <li>
 Working closely with the media agency to ensure comprehensive plans development in line with marketing objectives and delivering against internal benchmarks with consistency and innovation
 </li>
 <li>
 Define clear eco-systems with channel roles and holistic consumer journeys across Paid Owned and Earned
 </li>
 <li>
 Ensure campaigns and always on plans are executed on time in full (OTIF) and are optimized on regular basis to achieve KPIs of excellence
 </li>
 <li>
 Create a data framework for activations to monitor and evaluate digital &amp; media campaign performance, including the creation of a test and learn agenda.
 </li>
 <li>
 Ensuring that campaigns are optimized on regular basis to achieve KPIs of excellence
 </li>
 <li>
 Conception and implementation of media measurement strategies across brands (MMM / BLS etc.)
 </li>
 <li>
 Oversee the end-to-end organic content creation process, from ideation and planning to execution and optimisation, ensuring all content aligns with brand guidelines, BET strategy and assets &ndash; ensuring it resonates with the communities we are engaging with.
 </li>
 <li>
 Manage the relationship with key agency partners by providing clear and insightful briefs that Content Supply Chain (powered by AI) and the local creator ecosystem.
 </li>
 <li>
 Ensuring digital content is culturally relevant, engaging and authentic content output.
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 Experiences &amp; Qualifications
 
 
 
 Digital marketing experience:
 
 Preferably in the beauty industry. This experience could include developing and implementing digital marketing campaigns, managing digital marketing budgets, and tracking and analysing digital marketing metrics.
 
 
 
 A strong understanding of different media channels:
 
 Including paid search, paid social, display advertising, and affiliate marketing.
 
 
 
 Content Creation Leadership:
 
 Proven experience in leading creative content teams or projects, ideally in beauty or a related industry (fashion, lifestyle).
 
 
 
 Social Media Content Creation:
 
 Experience as a social media content creator is highly desirable with strong understanding for local culture and platform nuances and trends. At a minimum the candidate should have experience in leading content development through agencies.
 
 
 
 Agency Management:
 
 Proven success briefing, managing, and collaborating effectively with external agencies, ensuring high-quality output and brand consistency.
 
 
 
 Campaign management and optimisation:
 
 Experience managing and optimising media campaigns to maximise return on investment (ROI).
 
 
 
 Gen AI Application (preferred not essential):
 
 Demonstrable experience using generative AI tools for content creation
 
 
 
 Skills
 
 
 
 
 Core Content Creation &amp; Leadership:
 
 
 
 <ul>
 <li>
 - able to intuitively understand and relate to what consumers need, distil data to get to insights that resonate with consumers.
 
 
 </li>
 </ul>
 
 Active listener
 
 - considering the perspective of others, activating the right plan based on holistic understanding of the business challenge and business need.
 
 
 
 Visual Storytelling:
 
 Strong understanding of visual elements (photography, video, graphics) and how they contribute to brand storytelling in beauty.
 
 
 
 Performance Analysis:
 
 Tracking content performance metrics, deriving insights, and adapting strategies to optimise engagement and achieve objectives.
 
 
 
 Commercially minded
 
 - able to identify opportunities and deliver business results through digital.
 
 
 
 Resilient and influential
 
 - thriving on challenge, bringing colleagues along on the journey.
 
 
 
 Passion for Beauty:
 
 A demonstrable passion for the beauty landscape, its products, keeping up with trends, innovations, and key players, reflecting a genuine enthusiasm for the field.
 
 
 
 Technology &amp; AI Integration
 
 
 
 
 Generative AI Understanding:
 
 Knowledge of how Gen AI tools work, their capabilities and limitations in content creation (e.g., generating copy ideas, image prompts).
 
 
 
 Tech-Savviness (essential):
 
 Comfort exploring and evaluating new content creation tools and platforms relevant to beauty (AR/VR, interactive experiences, etc.).
 
 
 
 Leadership
 
 
 
 <ul>
 <li>
 You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
 </li>
 <li>
 As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
 
 
 </li>
 </ul>
 Critical SOL (Standards of Leadership) Behaviors
 
 
 <ul>
 <li>
 PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.
 </li>
 <li>
 PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
 </li>
 <li>
 CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
 </li>
 <li>
 PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
 </li>
 <li>
 AGILITY: Explores the world around them, continually learning and developing their skills.
 
 
 </li>
 </ul>
 Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

<div>ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future. 
JOB PURPOSE
Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. If you are passionate about delivering best in class consumer experiences and pushing boundaries on creativity which enable strong results delivery, then this role is just for you! 
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
The Media &amp; Digital lead is responsible for translating category and brand strategies into best-in-class consumer experiences across traditional and digital media touchpoints with the objective of strengthening results delivery and ensuring engagement and awareness amongst our target consumer groups.
Internal benchmark scores for brands &amp; to ensure consistency of the brand communication consumer journey across the various media channels<ul><li>
Develop and implement comprehensive media &amp; digital strategies across various channels (traditional media, social media, etc.), and optimise suitable mix of channels and formats to deliver against the brand campaign objectives through holistic consumer journey</li><li>
Ensure that media agency recommendations are in line with marketing objectives and that they include elements of innovation and creativity</li><li>
Implement social first thinking and delivery across portfolio of brands &amp; liaise with local social first content agencies to deliver against the set objectives. Guarantee creative excellence, brand consistency and effectiveness (ROI)</li><li>
Demonstrate digital thought leadership and awareness of evolving trends; ensuring creativity across channels, finding and executing opportunities while creating efficiencies and driving creative excellence</li><li>
Working closely with the media agency to ensure comprehensive plans development in line with marketing objectives and delivering against internal benchmarks with consistency and innovation</li><li>
Define clear eco-systems with channel roles and holistic consumer journeys across Paid Owned and Earned</li><li>
Ensure campaigns and always on plans are executed on time in full (OTIF) and are optimized on regular basis to achieve KPIs of excellence</li><li>
Create a data framework for activations to monitor and evaluate digital &amp; media campaign performance, including the creation of a test and learn agenda.</li><li>
Ensuring that campaigns are optimized on regular basis to achieve KPIs of excellence</li></ul><ul><li>
Conception and implementation of media measurement strategies across brands (MMM / BLS etc.)</li><li>
Oversee the end-to-end organic content creation process, from ideation and planning to execution and optimisation, ensuring all content aligns with brand guidelines, BET strategy and assets &ndash; ensuring it resonates with the communities we are engaging with.</li><li>
Manage the relationship with key agency partners by providing clear and insightful briefs that Content Supply Chain (powered by AI) and the local creator ecosystem.</li><li>
Ensuring digital content is culturally relevant, engaging and authentic content output.</li></ul>
WHAT YOU NEED TO SUCCEED
Experiences &amp; Qualifications
Digital marketing experience: Preferably in the beauty industry. This experience could include developing and implementing digital marketing campaigns, managing digital marketing budgets, and tracking and analysing digital marketing metrics.
A strong understanding of different media channels: Including paid search, paid social, display advertising, and affiliate marketing.
Content Creation Leadership: Proven experience in leading creative content teams or projects, ideally in beauty or a related industry (fashion, lifestyle).
Social Media Content Creation: Experience as a social media content creator is highly desirable with strong understanding for local culture and platform nuances and trends. At a minimum the candidate should have experience in leading content development through agencies.
Agency Management: Proven success briefing, managing, and collaborating effectively with external agencies, ensuring high-quality output and brand consistency.
Campaign management and optimisation: Experience managing and optimising media campaigns to maximise return on investment (ROI).
Gen AI Application (preferred not essential): Demonstrable experience using generative AI tools for content creation
Skills
Core Content Creation &amp; Leadership:<ul><li><ul><li>able to intuitively understand and relate to what consumers need, distil data to get to insights that resonate with consumers.</li></ul></li></ul>
Active listener - considering the perspective of others, activating the right plan based on holistic understanding of the business challenge and business need.
Visual Storytelling: Strong understanding of visual elements (photography, video, graphics) and how they contribute to brand storytelling in beauty.
Performance Analysis: Tracking content performance metrics, deriving insights, and adapting strategies to optimise engagement and achieve objectives.
Commercially minded - able to identify opportunities and deliver business results through digital.
Resilient and influential - thriving on challenge, bringing colleagues along on the journey.
Passion for Beauty: A demonstrable passion for the beauty landscape, its products, keeping up with trends, innovations, and key players, reflecting a genuine enthusiasm for the field.
Technology &amp; AI Integration:
Generative AI Understanding: Knowledge of how Gen AI tools work, their capabilities and limitations in content creation (e.g., generating copy ideas, image prompts).
Tech-Savviness (essential): Comfort exploring and evaluating new content creation tools and platforms relevant to beauty (AR/VR, interactive experiences, etc.).
Leadership<ul><li>
You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.</li><li>
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.</li></ul>
Critical SOL (Standards of Leadership) Behaviors<ul><li>
PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.</li><li>
PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.</li><li>
CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.</li><li>
PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.</li><li>
AGILITY: Explores the world around them, continually learning and developing their skills.</li></ul>
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div>

Explore 10000+ User experience lead in Dubai this October. Find roles across top companies and apply now to boost your career.

10000 user experience lead jobs IN Dubai

Product Owner, AI-Driven Mobile Experience

Lead, User Experience and Design

Product Owner (UX)

Emiratization Experience Lead

Digital Experience Lead

Digital Experience Lead

Digital Experience Lead