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user experience lead

Whiteshield

<div><p><b>ABOUT US | </b>We&rsquo;re a global advisory firm helping governments navigate big, world-shaping challenges. We blend policy, data science, and modern technology to build products that move nations forward. Design is how we turn complexity into clarity &mdash; and into experiences people love.</p><p></p><p><br>
If you enjoy shaping products that matter, you&rsquo;ll feel at home here.</p><p></p><p><b>
WHERE YOU FIT IN | </b>We&rsquo;re looking for a design lead with great taste, range, and curiosity. Someone who can go from idea sketch polished experience, and who naturally thinks about people first.</p><p></p><p><br>
You'll design across an entire ecosystem:</p><ul><li>Mobile apps</li><li>Large public-facing citizen platforms</li><li>Government portals and services</li><li>Data-rich dashboards and decision-support tools</li></ul><p></p><p><br>
If you love turning complex problems into simple, elegant interfaces - this is your playground.</p><p></p><p><b>
WHAT YOU&rsquo;LL OWN |</b></p><p>
Design Direction &amp; Vision:</p><ul><li>Shape the design language and experience standards across mobile, web, and large-scale citizen platforms. Large public-facing citizen platforms</li><li>Elevate the Whiteshield visual identity across all products and touchpoints.</li><li>Explore and use AI tools to ideate, accelerate, and improve design workflows.</li></ul><p></p><p><br>
User Experience &amp; Insight:</p><ul><li>Run research and design sprints to understand diverse user groups: citizens, students, jobseekers, policymakers, businesses, and more.</li><li>Translate policy and data into intuitive, human-centered journeys.</li><li>Make complex services feel simple, accessible, and culturally relevant across regions.</li></ul><p></p><p><br>
Digital Product Execution:</p><ul><li>User Experience &amp; Insight:</li><li>Run research and design sprints to understand diverse user groups: citizens, students, jobseekers, policymakers, businesses, and more.</li><li>Translate policy and data into intuitive, human-centered journeys.</li><li>Make complex services feel simple, accessible, and culturally relevant across regions.</li></ul><p></p><p><br>
Team Leadership:</p><ul><li>User Experience &amp; Insight:</li><li>Run research and design sprints to understand diverse user groups: citizens, students, jobseekers, policymakers, businesses, and more.</li><li>Translate policy and data into intuitive, human-centered journeys.</li><li>Make complex services feel simple, accessible, and culturally relevant across regions.</li></ul><p><b>
Requirements</b></p><p>
We care more about taste, judgment, and curiosity</p><ul><li>A portfolio showing clean UI, smart UX, and thoughtful problem-solving.</li><li>Experience designing both mobile apps and large-scale platforms.</li><li>Ability to think in systems &mdash; patterns, components, responsive layouts.</li><li>Comfort exploring and learning AI tools to speed up and elevate your work.</li><li>Strong communication skills, especially when working with non-design teams.</li><li>Experience guiding or mentoring other designers.</li><li>English fluency; more languages are a bonus.</li></ul><p></p><p><b>
Benefits</b></p><p><b>
Meaningful impact </b>&mdash; Your designs help people access services, opportunities, and support at national scale.</p><p><b>
Creative freedom</b> &mdash; We move fast, experiment boldly, and push new ideas &mdash; even within government work.</p><p><b>
High talent density</b> &mdash; You&rsquo;ll collaborate with brilliant people across policy, data, design, and tech.</p><p><b>
Flexibility</b> &mdash; Remote-friendly, outcome-driven, and human-first.</p><p><b>
Growth </b>&mdash; We reward ambition, craft, and curiosity.</p></div>

Whiteshield: UX Design Lead (January Start)

edari

<div>
 <p>
  We are looking to hire a
  <strong>
   Digital Product Owner- Guest Experience
  </strong>
  who will be responsible for defining, developing, and continuously improving digital products that enhance the guest journey across all digital channels for our client based in Dubai &ndash; one of the largest semi-government oraganization in the region.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This position is a contract role with an initial duration of
  <strong>
   24 months
  </strong>
  and is renewable based on performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The role sits within the
  <strong>
   Brand &amp; Communications Department
  </strong>
  and reports directly to the
  <strong>
   Head &ndash; Brand &amp; Communications
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a passionate
  <strong>
   Product Owner- Guest Experience
  </strong>
  who can drive product vision, strategy, and execution to deliver seamless, intuitive, and personalized guest experiences. You should also have experience in
  <strong>
   Agile methodologies, customer journey design, digital transformation, and stakeholder management
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Define and own the product vision, roadmap, and priorities for guest digital products.
  </li>
  <li>
   Manage the product backlog, write user stories, and guide delivery teams using Agile practices.
  </li>
  <li>
   Champion guest experience through journey mapping, accessibility, and continuous feedback loops.
  </li>
  <li>
   Ensure products drive revenue, engagement, and operational efficiency.
  </li>
  <li>
   Collaborate with cross-functional stakeholders across business, operations, and IT to ensure alignment.
  </li>
  <li>
   Track and analyze product performance to optimize user experience and business impact.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge, skills &amp; experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, IT, Computer Science, Engineering, Digital Media, or related field.
  </li>
  <li>
   8+ years&rsquo; experience as a Product Owner/Manager in digital transformation and consumer-facing products.
  </li>
  <li>
   Strong expertise in digital platforms, CMS, CRM, personalization, loyalty, and eCommerce.
  </li>
  <li>
   Hands-on experience with Agile frameworks (Scrum/SAFe).
  </li>
  <li>
   Product Owner/Management certifications (CSPO, SAFe, or equivalent) are preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Availability:
  </strong>
 </p>
 <ul>
  <li>
   Preference will be given to candidates available immediately or within 30 days of accepting the offer.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a candidate who will be able to work in the United Arab Emirates. Please apply with your resume and provide your contact details.We will review your job application within 7 working days. Should your profile fit the requirements of the role, a consultant from Edari will be in touch with you to get a deeper understanding of your profile, discuss the role in more detail, and explain the potential next steps.
 </p>
</div>


Digital Product Owner- Guest Experience

Unilever

<p>The Media &amp; Digital lead is responsible for translating category and brand strategies into best-in-class consumer experiences across traditional and digital media touchpoints with the objective of strengthening results delivery and ensuring engagement and awareness amongst our target consumer groups.</p>
<p>Internal benchmark scores for brands &amp; to ensure consistency of the brand communication consumer journey across the various media channels</p>
<ul>
 <li>Develop and implement comprehensive media &amp; digital strategies across various channels (traditional media, social media, etc.), and optimise suitable mix of channels and formats to deliver against the brand campaign objectives through holistic consumer journey</li>
 <li>Ensure that media agency recommendations are in line with marketing objectives and that they include elements of innovation and creativity</li>
 <li>Implement social first thinking and delivery across portfolio of brands &amp; liaise with local social first content agencies to deliver against the set objectives. Guarantee creative excellence, brand consistency and effectiveness (ROI)</li>
</ul>
<ul>
 <li>Demonstrate digital thought leadership and awareness of evolving trends; ensuring creativity across channels, finding and executing opportunities while creating efficiencies and driving creative excellence</li>
</ul>
<ul>
 <li>Working closely with the media agency to ensure comprehensive plans development in line with marketing objectives and delivering against internal benchmarks with consistency and innovation</li>
</ul>
<ul>
 <li>Define clear eco-systems with channel roles and holistic consumer journeys across Paid Owned and Earned</li>
</ul>
<ul>
 <li>Ensure campaigns and always on plans are executed on time in full (OTIF) and are optimized on regular basis to achieve KPIs of excellence</li>
</ul>
<ul>
 <li>Create a data framework for activations to monitor and evaluate digital &amp; media campaign performance, including the creation of a test and learn agenda.</li>
</ul>
<ul>
 <li>Ensuring that campaigns are optimized on regular basis to achieve KPIs of excellence</li>
</ul>
<ul>
 <li>Conception and implementation of media measurement strategies across brands (MMM / BLS etc.)</li>
 <li>Oversee the end-to-end organic content creation process, from ideation and planning to execution and optimisation, ensuring all content aligns with brand guidelines, BET strategy and assets   ensuring it resonates with the communities we are engaging with.</li>
 <li>Manage the relationship with key agency partners by providing clear and insightful briefs that Content Supply Chain (powered by AI) and the local creator ecosystem.</li>
 <li>Ensuring digital content is culturally relevant, engaging and authentic content output.</li>
</ul>

Digital Experience Lead

Snap Inc.

<div><div><div>Snap Inc</div> is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company&rsquo;s three core products are <div>Snapchat</div>, a visual messaging app that enhances your relationships with friends, family, and the world; <div>Lens Studio</div>, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, <div>Spectacles</div>.</div><div></div><div>
The Global Brand Experience (GBX) team brings Snap brands to life while reinforcing what we stand for as a company &mdash; real friendship, free and authentic expression, human-centered design, and a playful irreverence. The team does this globally through in-person and virtual experiences. The GBX team&rsquo;s mission is to educate our broader community on Snap&rsquo;s brands by creating opportunities to connect with them on a more emotional level. They look for extraordinary and diverse talent who learn quickly, take big risks, and relish in surprising and delighting our community.</div><div></div><div>
We&rsquo;re looking for a Global Brand Experience Lead to join Snap Inc to oversee B2B client event programming for our Small and Medium businesses.</div><div></div><div>
What you&rsquo;ll do:</div><ul><li><div>
Partner with the SMC team to identify a roadmap of events for client engagement</div></li><li><div>
Create imaginative experiences that bring the brand to life with a focus on driving adoption of Snapchat ads</div></li><li><div>
Work cross-functionally with stakeholders at all levels of the organization to plan and execute logistics for targeted events and experiences</div></li><li><div>
Create and execute comprehensive project timelines, trackers, and budgets</div></li><li><div>
Manage relationships with new and existing venues &amp; vendors</div></li><li><div>
Partner closely with the Sales, Product, Partnerships, Marketing and Executive teams to help accomplish their strategic goals and generate revenue</div></li><li><div>
Oversee event production and design, ensuring alignment with the Snap brand and business goals. Including but not limited to venue research and selection, invitations and event registration, collateral production, gifting (including inventory management), and on-site execution as applicable</div></li></ul><div></div><div>
Knowledge, Skills &amp; Abilities:</div><ul><li><div>
Strong communication skills</div></li><li><div>
Proactive approach to project ownership</div></li><li><div>
Excellent negotiation skills and an understanding of contractual agreements with vendors and venues</div></li><li><div>
Strong analytical skills</div></li><li><div>
Ability to adapt quickly and work effectively in a fast-moving environment</div></li><li><div>
Entrepreneurial spirit</div></li><li><div>
Can-do attitude; no task is too big or too small</div></li><li><div>
Meticulous attention to detail on creative and design elements</div></li><li><div>
Strong work ethic and ability to simultaneously manage multiple tasks and meet deadlines</div></li><li><div>
Experience working with Google applications, Apple applications, and Microsoft Office Suite</div></li><li><div>
A passion for the Snapchat brand!</div></li></ul><div></div><div>
Minimum Qualifications:</div><ul><li><div>
BS/BA degree or equivalent years of experience</div></li><li><div>
5+ years of proven experience successfully managing and producing global events</div></li><li><div>
Ability to travel at least 30% of the time</div></li></ul><div></div><div>
Preferred Qualifications:</div><ul><li><div>
Understanding of or experience in the ad tech space</div></li><li><div>
Understanding of or experience in the art, museum, and culture space</div></li><li><div>
Fluency in industry trends</div></li></ul><div></div><div>
If you have a disability or special need that requires accommodation, please don&rsquo;t be shy and provide us some <div>information</div>.</div><div></div><div>
&quot;Default Together&quot; Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a &ldquo;default together&rdquo; approach and expect our team members to work in an office 4+ days per week.</div><div></div><div>
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.</div><div></div><div><div>
Our Benefits</div>: Snap Inc. is its own community, so we&rsquo;ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap&rsquo;s long-term success!</div></div>

Lead, Global Brand Experience

Nord Anglia Education

<p></p><div><div><div><div><div><b>Job Posting Date: </b>26 Nov 2025
</div></div></div></div><div><div><div><div><b>Location:
</b>Dubai, AE
</div></div></div></div><div><div><div><div><b>Job ID: </b>7862
</div></div></div></div><div><div><div><div><b>School: </b>Regional Office (Middle East)
</div></div></div></div><div><div><div><div><b>Company: </b>Nord Anglia Education
</div></div></div></div><div><div><div><div><div><b>Location:</b> UAE &ndash; Regional Office</div><br>
<div></div>
<div>
Nord Anglia Education is looking to recruit a <b>Head of Parent Experience and Engagement</b> to join our growing network of super-premium schools in the UAE.</div>
<div>
We are seeking an exceptional professional to champion the parent voice and lead initiatives that ensure an outstanding customer experience across our schools. This newly created role will be central to our mission to deliver a world-class, family-centric journey that matches the quality of education we provide.</div><br>
<p></p>
<div></div>
<div><b>The role:</b></div>
<div>
We seek an individual to join as <b>Head of Parent Experience and Engagement</b>, where your focus will be:<br>
<ul><li>Leading and enhancing the <b>parent and student onboarding experience</b>, ensuring every new family feels welcomed, informed, and connected from enrolment through to their first days at school.</li><li>Driving <b>parent engagement</b>, satisfaction, and retention through improved communication tools, data insights, and consistent service excellence.</li><li>Analysing <b>parent surveys</b> and feedback to identify opportunities for improvement across all stages of the parent lifecycle.</li><li>Overseeing <b>retention and offboarding</b>, ensuring departing families experience a seamless and supportive transition within the Nord Anglia network.</li><li>Collaborating with admissions, marketing, and school leadership teams to ensure our customer journey reflects the values and standards of a premium international brand.</li></ul></div><br>
<p></p>
<div></div>
<div><b>The successful candidate will possess:</b></div>
<ul><li>5+ years&rsquo; experience in <b>customer experience, marketing, or client services</b>, ideally within premium education, hospitality, or lifestyle brands.</li><li>Strong skills in <b>journey mapping, onboarding design, and satisfaction measurement</b>.</li><li>Excellent interpersonal and communication skills with the ability to influence stakeholders at all levels.</li><li>Experience leading cross-functional initiatives and driving customer-centric change.</li><li>Highly organised, data-literate, and passionate about delivering an exceptional parent experience.</li><li>Experience in an international school or parent-facing role is an advantage.</li></ul><br>
<div></div>
<div>
Please see the full job description <b>here.</b></div><div></div><div><b><br>
About us</b></div><br>
<div></div>
<div>
Nord Anglia Education is the world&rsquo;s leading international schools organisation. Our 80+ international schools are located across the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people, and our family of schools.</div>
<div>
Our exclusive collaborations with prestigious institutions such as <b>UNICEF</b>, <b>Massachusetts Institute of Technology (MIT)</b>, <b>IMG Academy</b>, and <b>The Juilliard School</b> mean we&rsquo;re at the forefront of educational thinking, while creating life-changing experiences for students.</div>
<div>
By joining Nord Anglia Education, you will become part of a committed and innovative team. As a member of the world&rsquo;s leading premium schools group, you will be joining an active network of like-minded professionals across the world.</div><br>
<p></p>
<div></div>
<div><b>To apply</b></div>
<div>
Online applications need to be submitted directly through the <b>Nord Anglia Education careers page</b> and should include a CV.</div>
<div>
At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination.</div>
<div>
We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with various protected characteristics.</div>
<div>
Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools, and we expect every employee to share this commitment.</div></div></div></div></div></div><p></p>

Head of Parent Experience and Engagement

Times World Information Technology

<p></p><div><p>The Manager &ndash; Digital Innovation and Experience will lead Timesworld digital transformation by driving innovation, modernising products, and enhancing user experience across all portals and platforms. The role focuses on identifying new opportunities, adopting emerging technologies, improving digital workflows, and ensuring that Timesworld evolves into a future ready and user centric organisation. This is a strategic and hands on position suitable for someone who excels in experimentation, design thinking, and delivering measurable digital advancements.</p><p></p>
<div><h4 class="jobSectionHeader"><b>Key responsibilities:</b></h4>
<b>Innovation and digital strategy</b><br>
<ul><li>Identify digital innovation opportunities aligned with organisational goals.</li><li>Evaluate and introduce emerging technologies such as artificial intelligence, automation, RPA, chatbots, and personalisation engines.</li><li>Lead pilot projects, proof of concepts, and rapid prototypes.</li><li>Develop a one to three year innovation roadmap.</li></ul><br>
<b>User experience enhancement</b><br>
<ul><li>Analyse user journeys across portals and digital products.</li><li>Improve user experience through modern design principles, accessibility standards, and streamlined workflows.</li><li>Work with UI, UX, product, and development teams to deliver impactful improvements.</li></ul><br>
<b>Product modernisation</b><br>
<ul><li>Recommend enhancements to increase platform performance, usability, and scalability.</li><li>Support transition towards modular, API driven, cloud ready digital ecosystems.</li><li>Identify and remove friction points in workflows and processes.</li></ul><br>
<b>Cross functional collaboration</b><br>
<ul><li>Collaborate with Business Development, Technology, Content, Customer Experience, and Marketing teams.</li><li>Act as an internal innovation advisor to support better digital execution.</li><li>Lead ideation workshops, design thinking sessions, and collaborative innovation activities.</li></ul><br>
<b>Data driven decision making</b><br>
<ul><li>Use analytics tools such as GA4, heatmaps, and user flow analysis to guide innovation.</li><li>Define metrics for pilots, prototypes, and new digital initiatives.</li><li>Present insights and recommendations to leadership.</li></ul><br>
<b>Technology adoption and future readiness</b><br>
<ul><li>Drive adoption of artificial intelligence tools for content, personalisation, automation, and support.</li><li>Introduce new digital tools and workflows to improve productivity.</li><li>Promote a culture of experimentation, agility, and continuous improvement.</li></ul><br>
<b>Vendor and tool management</b><br>
<ul><li>Evaluate vendors and platforms required for digital innovation.</li><li>Oversee onboarding, integration, and utilisation of selected tools.</li></ul><br>
</div><div><h4 class="jobSectionHeader"><b>Requirements (Qualifications/Experience/Competencies)
</b></h4><b>Education</b><br>
<ul><li>Bachelors degree in Technology, Digital Media, Business, Innovation, or related field.</li><li>Masters degree preferred but not mandatory.</li></ul><br>
<b>Experience</b><br>
<ul><li>Four to seven years of experience in digital transformation, product experience, user experience focused roles, artificial intelligence or automation adoption, or innovation strategy.</li><li>Experience in technology, media, digital content, portal ecosystems, or product companies is preferred.</li></ul><br>
<b>Technical skills</b><br>
<ul><li>Knowledge of artificial intelligence tools, automation platforms, and digital experience systems.</li><li>Familiarity with user experience design, user research, and prototyping tools such as Figma and Miro.</li><li>Understanding of content management systems, APIs, cloud systems, and analytics tools.</li></ul><br>
<b>Soft skills</b><br>
<ul><li>Creative and future focused thinker with strong analytical skills.</li><li>Excellent communication and stakeholder management abilities.</li><li>Ability to lead cross functional initiatives and influence internal teams.</li><li>Curious, experimental, and comfortable working in evolving digital environments.</li></ul></div></div>

Manager – Digital Innovation and Experience

Jack & Jill

<div>
 This is a job that we are recruiting for on behalf of one of our customers.
 <br/>
 <br/>
 To apply, speak to Jack. He's an AI agent that sends you unmissable jobs and then helps you ace the interview. He'll make sure you are considered for this role, and help you find others if you ask.
 <br/>
 <br/>
 Product Designer
 <br/>
 <br/>
 <strong>
  Company Description:
 </strong>
 Fast-growing AI startup
 <br/>
 <br/>
 <strong>
  Job Description:
  <br/>
  <br/>
 </strong>
 Design innovative AI products that solve complex user problems and drive significant impact. You will lead the end-to-end design process, from research and ideation to prototyping and implementation, collaborating closely with engineering and product teams to deliver exceptional user experiences.
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Abu Dhabi, UAE
 <br/>
 <br/>
 <strong>
  Why this role is remarkable:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead design for cutting-edge AI products with a significant impact on the industry.
  </li>
  <li>
   Join a well-funded startup backed by top-tier VCs, poised for rapid growth.
  </li>
  <li>
   Shape the product vision and user experience from an early stage in a dynamic environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What you will do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct user research, create wireframes, prototypes, and high-fidelity designs.
  </li>
  <li>
   Collaborate with product managers and engineers to define and implement design solutions.
  </li>
  <li>
   Advocate for user-centered design principles throughout the product development lifecycle.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The ideal candidate:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience designing complex AI or B2B SaaS products.
  </li>
  <li>
   Strong portfolio showcasing exceptional UX/UI design skills and problem-solving.
  </li>
  <li>
   Excellent communication and collaboration abilities, thriving in a fast-paced setting.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How to Apply:
  <br/>
  <br/>
 </strong>
 To apply for this job speak to Jack, our AI recruiter.
 <br/>
 <br/>
 Step 1. Visit our website
 <br/>
 <br/>
 Step 2. Click 'Speak with Jack'.
 <br/>
 <br/>
 Step 3. Login with your LinkedIn profile.
 <br/>
 <br/>
 Step 4. Talk to Jack for 20 minutes so he can understand your experience and ambitions.
 <br/>
 <br/>
 Step 5. If the hiring manager would like to meet you, Jack will make the introduction.
 <br/>
 <br/>
</div>


Product Designer at fast-growing AI startup

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