it support engineer

it support specialist

email marketing specialist

service point advisor

systems administrator

user support specialist

Al Adyat consultancy

We are looking for a Web Support Specialist to maintain, troubleshoot, and support web applications and websites. The ideal candidate will ensure smooth website functionality, resolve user issues, and collaborate with development and infrastructure teams to improve performance and user experience.Key Responsibilities:<ul><li>Provide technical support for web applications and websites.</li><li>Monitor website performance, availability, and uptime.</li><li>Troubleshoot and resolve website issues (front-end and basic back-end).</li><li>Handle user queries and incidents related to web services.</li><li>Perform routine maintenance, updates, and content changes.</li><li>Support deployment activities and coordinate with development teams.</li><li>Identify bugs and escalate complex issues to developers.</li><li>Ensure website security best practices are followed.</li><li>Maintain documentation for issues, fixes, and processes.</li><li>Assist in testing (UAT, regression testing) for web applications.</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field.</li><li>1&ndash;3 years of experience in web support or technical support.</li><li>Basic knowledge of HTML, CSS, JavaScript.</li><li>Familiarity with web servers (e.g., Apache, Nginx).</li><li>Understanding of APIs and web services.</li><li>Experience with ticketing systems (e.g., ServiceNow, Jira).</li><li>Good problem-solving and troubleshooting skills.</li><li>Strong communication skills.</li></ul>Preferred Skills:<ul><li>Basic knowledge of databases (SQL).</li><li>Familiarity with CMS platforms (e.g., WordPress, Drupal).</li><li>Understanding of cloud platforms (AWS, Azure).</li><li>Experience with monitoring tools.</li></ul>Key Competencies:<ul><li>Attention to detail</li><li>Time management</li><li>Customer-oriented mindset</li><li>Ability to work under pressure</li></ul>Pay: QAR12,000.00 - QAR14,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>web support or technical support: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>degree in Computer Science (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Web Support Specialist

Spectrum Solution W.L L

Job Title: IT Support SpecialistLocation: Doha Onsite Job Type: Full-timeJob Summary: We are seeking a reliable and proactive IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance, maintaining IT systems, and ensuring smooth day-to-day IT operations across the organization.Key Responsibilities:<ul><li>Provide first-level technical support to end users for hardware, software, and network-related issues</li><li>Install, configure, and maintain computers, printers, and other IT equipment</li><li>Troubleshoot system and network problems, diagnosing and resolving faults efficiently</li><li>Manage user accounts, permissions, and access rights</li><li>Monitor system performance and ensure security protocols are implemented and maintained</li><li>Assist in the setup, configuration, and maintenance of IT infrastructure</li><li>Maintain accurate records of issues, resolutions, and IT assets</li><li>Support email systems, including Microsoft Office 365</li><li>Coordinate with external vendors and service providers when required</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>Proven experience in an IT support or helpdesk role</li><li>Strong knowledge of Windows operating systems and networking concepts</li><li>Familiarity with Microsoft Office 365 and common business applications</li><li>Good troubleshooting, analytical, and problem-solving skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li></ul>Preferred Qualifications:<ul><li>IT certifications (e.g., CompTIA A+, Network+) are an advantage</li><li>Experience with ticketing systems and remote support tools.</li></ul>Job Type: PermanentWork Location: In person

IT Support Specialist

Infoway ME LLC

IT Support SpecialistCompany: Infoway ME LLC Location: Doha, Qatar Job Type: Full-timePosition OverviewInfoway ME LLC is seeking a skilled and proactive IT Support Specialist to provide technical assistance and support for hardware, software, and network systems. The ideal candidate will ensure smooth IT operations across the organization by resolving technical issues efficiently and maintaining system reliability.Key Responsibilities<ul><li>Provide first and second-level technical support for end-users (hardware, software, and network issues).</li><li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li><li>Troubleshoot and resolve operating system, application, and connectivity issues.</li><li>Manage user accounts, permissions, and access rights across systems.</li><li>Monitor and maintain IT infrastructure including servers, networks, and cloud services.</li><li>Respond to IT support tickets in a timely manner and document resolutions.</li><li>Assist in system updates, backups, and security patches.</li><li>Support email systems, collaboration tools, and business applications.</li><li>Coordinate with vendors and service providers for hardware/software support.</li><li>Ensure compliance with IT policies and security standards.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support or technical helpdesk role.</li><li>Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking (TCP/IP, DNS, DHCP).</li><li>Familiarity with Active Directory, Office 365, and common IT administration tools.</li><li>Experience with troubleshooting hardware, printers, and peripherals.</li><li>Basic understanding of cybersecurity principles.</li><li>Strong problem-solving and communication skills.</li><li>Ability to work independently and manage multiple support requests.</li><li>IT certifications (e.g., CompTIA A+, Network+, Microsoft certifications) are an advantage.</li></ul>Preferred Skills<ul><li>Experience in IT service desk environments.</li><li>Knowledge of virtualization and cloud platforms.</li><li>Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk).</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional growth opportunities</li><li>Dynamic and supportive work environment</li><li>Exposure to diverse IT systems and technologies</li></ul>Job Type: Full-timeWork Location: In person

We are looking for a detail-oriented Application Support Specialist to maintain, troubleshoot, and improve business applications. The ideal candidate will ensure system availability, resolve user issues, and support application performance to meet business needs.Key Responsibilities:<ul><li>Provide technical support for business applications and systems.</li><li>Monitor application performance and ensure high availability.</li><li>Troubleshoot and resolve application issues in a timely manner.</li><li>Handle user requests, incidents, and service tickets.</li><li>Collaborate with development teams to resolve bugs and implement fixes.</li><li>Perform root cause analysis and document solutions.</li><li>Support application deployments, updates, and patches.</li><li>Maintain system documentation and user guides.</li><li>Ensure compliance with security policies and procedures.</li><li>Participate in on-call support when required.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>2&ndash;5 years of experience in application support or a similar role.</li><li>Strong understanding of software applications and IT systems.</li><li>Experience with ticketing systems (e.g., ServiceNow, Jira).</li><li>Basic knowledge of databases (SQL).</li><li>Familiarity with APIs and integrations.</li><li>Good understanding of operating systems (Windows/Linux).</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and teamwork skills.</li></ul>Preferred Qualifications:<ul><li>Experience with cloud platforms (AWS, Azure).</li><li>Knowledge of ITIL processes.</li><li>Scripting knowledge (PowerShell, Python).</li><li>Experience in financial, healthcare, or government sectors is a plus.</li></ul>Soft Skills:<ul><li>Attention to detail</li><li>Ability to work under pressure</li><li>Strong time management</li><li>Customer-oriented mindset</li></ul>Pay: QAR12,000.00 - QAR14,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>application support : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>degree in Computer Science (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Application Support Specialist

Starlink Qatar

<div>
 
 
 Role Summary
 
 
 
 We are looking for an experienced ERP Support Specialist to serve as the primary point of contact for SAP-related incidents and Microsoft Power Platform support. The role involves first and second-level support delivery, SLA-driven incident resolution, user training, and ensuring seamless integration between SAP and the Microsoft 365 ecosystem.
 
 
 
 Key Responsibilities
 
 
 
 SAP Support &amp; Incident Management
 
 <ul>
 <li>
 Handle first and second-level SAP support for all business users
 </li>
 <li>
 Diagnose and resolve issues across SAP modules (MM, SD, FI, HR, PM)
 </li>
 <li>
 Log, track, and resolve incidents within agreed SLA timelines using ITSM/helpdesk tools
 </li>
 <li>
 Escalate unresolved issues to Level 3 / SAP vendor with clear documentation
 </li>
 <li>
 Conduct root cause analysis on recurring issues and implement preventive measures
 </li>
 <li>
 Participate in SAP upgrades, patches, and UAT activities
 </li>
 </ul>
 
 Microsoft Power Platform &amp; M365 Support
 
 <ul>
 <li>
 Support end users on Power Apps, Power BI, SharePoint, and Power Automate
 </li>
 <li>
 Assist in building or modifying low-code Power Apps and automated workflows
 </li>
 <li>
 Troubleshoot SharePoint permissions, access issues, and content management problems
 </li>
 <li>
 Resolve Power BI report failures, data refresh errors, and dashboard queries
 </li>
 <li>
 Support integration points between SAP and Microsoft 365
 </li>
 </ul>
 
 User Training &amp; Enablement
 
 <ul>
 <li>
 Conduct SAP and M365 training sessions for new and existing employees
 </li>
 <li>
 Create user guides, SOPs, and knowledge base articles
 </li>
 <li>
 Onboard new users and ensure day-one system readiness
 </li>
 <li>
 Proactively identify training gaps from recurring support patterns
 </li>
 </ul>
 
 Process &amp; Compliance
 
 <ul>
 <li>
 Follow ITIL best practices for incident, problem, and change management
 </li>
 <li>
 Prepare weekly/monthly MIS reports on ticket volumes and SLA adherence
 </li>
 <li>
 Maintain accurate records of all support interactions and resolutions
 </li>
 </ul>
 
 
 Required Skills
 
 
 <ul>
 <li>
 SAP Support &mdash; any module (MM, SD, FI, HR preferred)
 </li>
 <li>
 Microsoft Power Apps, Power BI, SharePoint, Power Automate
 </li>
 <li>
 Helpdesk / ITSM tools (ServiceNow, BMC, Jira or equivalent)
 </li>
 <li>
 Incident &amp; Problem Management (ITIL framework)
 </li>
 <li>
 Strong troubleshooting and analytical skills
 </li>
 <li>
 Clear written and verbal communication in English
 </li>
 <li>
 User training and documentation skills
 </li>
 <li>
 Arabic language proficiency is an advantage
 </li>
 </ul>
 
 
 Certifications
 
 
 <ul>
 <li>
 ITIL Foundation v3/v4 &mdash; Preferred
 </li>
 <li>
 SAP Certified Associate &ndash; Support Consultant &mdash; Preferred
 </li>
 <li>
 Microsoft PL-900 or MS-900 &mdash; Added Advantage
 </li>
 </ul>
 
 
</div>

ERP Support Specialist

Simplifai IT Qatar

Job Title: IT Support Specialist Company: Simplifai IT Qatar Location: Lusail Marina, Doha, Qatar Salary: QAR 16,500 per monthJob Description: Simplifai IT Qatar is seeking a skilled and reliable IT Support Specialist to provide technical assistance and support for hardware, software, and network systems at our Lusail Marina office in Doha. The ideal candidate will ensure smooth IT operations and assist users in resolving technical issues efficiently.Key Responsibilities:<ul><li>Provide first-level technical support for hardware, software, and network issues</li><li>Install, configure, and maintain computer systems and applications</li><li>Troubleshoot system errors and resolve technical problems in a timely manner</li><li>Support users with IT-related queries and service requests</li><li>Maintain IT assets, inventory, and documentation</li><li>Monitor system performance and ensure security updates are applied</li><li>Escalate complex technical issues to higher-level support when needed</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>Proven experience in IT support or technical helpdesk roles</li><li>Strong knowledge of Windows, basic networking, and common software applications</li><li>Good problem-solving and communication skills</li><li>Ability to work under pressure and manage multiple support requests</li><li>Certifications (CompTIA, Microsoft, or similar) are an advantage</li></ul>Benefits:<ul><li>Competitive salary of QAR 16,500 per month</li><li>Opportunity to work in a growing IT environment</li><li>Professional development and career growth opportunities</li></ul>How to Apply: Interested candidates are encouraged to submit their updated CV and cover letter for consideration.الراتب المدفوع: QAR٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Forvis Mazars in Qatar

<div>Responsibilities

<ul><li>L1 and L2 Support &ndash; Ensuring timely troubleshooting and problem resolution within SLA</li></ul>

<ul><li>Creating and maintaining Requirement Document, Integration document, Impact Analysis, RCA, and Solution Document</li></ul>

<ul><li>Creating and maintaining user manual and admin manuals</li></ul>

<ul><li>Onboarding of New Users (Supporting Application Training)</li></ul>

<ul><li>Working with Cross-Functional Teams</li></ul>

<ul><li>Manage stakeholders&rsquo; communication, support change management, manage business demand deliveries</li></ul>

<ul><li>Document and communicate assigned work and progress to immediate project team, and management</li></ul>

<ul><li>Support the organization&rsquo;s project management policy, practice and methodology</li></ul>

<ul><li>Acts as the subject matter expert (SME) for enterprise application support, ensuring architectural integrity, performance optimization, and operational excellence</li></ul>

<ul><li>Defines and enforces standards, methodologies, and best practices for application support, change management, and automation across teams</li></ul>

<ul><li>Leads process improvement, innovation and automation initiatives</li></ul>

<ul><li>Provides project management leadership for multiple (often competing or coinciding) projects as evidenced by project planning, problem resolution, change control and quality assurance activities.</li></ul>

<ul><li>Leads project task force meetings or work groups for multiple projects. Ensure distribution and documentation of minutes, vendor project correspondence and status reports as required.</li></ul>

Qualification

<ul><li>Bachelor in IT or Relevant</li></ul>

<ul><li>Relevance will be reviewed and confirmed by ISD in line with technical competencies of applicant.</li></ul>

Experience

<ul><li>Overall, 12 years&rsquo; experience in similar skill set.
</li></ul><ul><li>Excellent verbal and written communication skills in English.</li></ul>

<ul><li>Proficient verbal and written communication skills in Arabic
</li></ul><ul><li>(Preferred).</li></ul>

<ul><li>Excellent customer interaction attitude and behavior</li></ul>

<ul><li>Experience collaborating with including Infrastructure, Security, Telecom, and Network Operations, to ensure end-to-end system stability and compliance.</li></ul>

<ul><li>Strong experience with Web technologies and the infrastructure needed to support web applications (e.g. reverse proxies, application load balancers, CDNs, networks, Layer 7 firewalls, TLS certs, web servers, etc.)</li></ul>

Skill Set

In one or more in areas, like Enterprise systems (MS Dynamics 365 SAAS (CRM), IBM Maximo Application Suite, Oracle EBS 12.2.X/Fusion, ARM), Microsoft technologies (Azure, .NET Framework, SQL Server, SharePoint), Oracle Techstack (Primavera P6, Unifier, Oracle Cloud Infrastructure (OCI), Oracle Database), OpenText techstack (Content Management, BPM, Application Monitoring Tools).</div>

Senior Application Support Specialist Expert

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1345 user support specialist jobs In Doha

Web Support Specialist

IT Support Specialist

IT Support Specialist

Application Support Specialist

ERP Support Specialist

IT Support Specialist

Senior Application Support Specialist Expert