customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

customer support specialists/ csr- male & female (outbound) Jobs in Karachi

customer support specialists/ csr- male & female (outbound)

email marketing specialist Jobs in Karachi

email marketing specialist

technical support engineer Jobs in Karachi

technical support engineer

user support specialist

pakistan solar solutions

Job Title: IT Support Specialist Location: Karachi Employment Type: Full-TimeJob Summary: We are looking for a proactive and skilled IT Support Specialist to manage routine tasks such as data backups, software installations, and system maintenance. The ideal candidate will ensure the smooth operation of our IT infrastructure and provide technical support to staff as needed.Key Responsibilities:&middot; Perform regular backups to safeguard data and ensure business continuity.&middot; Install, configure, and update software applications as required.&middot; Monitor system performance and troubleshoot technical issues.&middot; Maintain and document IT processes, including backup schedules and software inventories.&middot; Ensure compliance with data protection and security protocols.&middot; Provide technical support to employees, resolving hardware and software issues.&middot; Collaborate with the IT team to optimize system performance and implement improvements.Qualifications:&middot; Strong understanding of backup and recovery processes.&middot; Proficiency in software installation and configuration across various platforms.&middot; Familiarity with operating systems (Windows, Linux, etc.) and IT tools.&middot; Excellent problem-solving and communication skills.&middot; Ability to work independently and manage multiple tasks effectively.Education and Experience:&middot; Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (preferred).&middot; Relevant certifications.&middot; Previous experience in IT support or system administration is desirable.Ability to communicate: should have strong communication skills.Ability to work with team.Job Type: Full-timePay: Rs35,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

IT Support Specialist

Softnox Technologies.

Company DescriptionSoftnox Technologies Pvt Ltd. offers a comprehensive range of integrated services, including web and mobile application design and development, digital platforms, content management, PPC, SEO, and social media management. Our resilient and robust services are designed to meet competitive and effective standards.Role DescriptionThis is a full-time, on-site role located in Kar&#257;chi for an Information Technology Support Specialist. The IT Support Specialist will be responsible for providing technical support, troubleshooting issues, and delivering help desk support. Daily tasks include managing desktop computers, maintaining information technology infrastructure, and resolving technical problems for end-users.Qualifications<ul><li>Technical Support and Help Desk Support skills</li><li>Experience in Troubleshooting and resolving technical issues</li><li>Knowledge of Desktop Computers and Information Technology infrastructure</li><li>Strong problem-solving and analytical skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and within a team</li><li>Experience on Mikrotik, NAS and Server management is required.</li><li>Provided end-to-end IT support to a global workforce, resolving hardware, software, network, and account-related issues</li><li>Relevant certifications in Information Technology or a related field are a plus</li></ul>Time: 6:00pm-3:00amInterested ones share cvs hr@softnoxtechnologies.netJob Type: Full-timeWork Location: In person

PIXARCH

We are seeking a dedicated and customer-focused Customer Service Specialist to join our team.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in-person in a professional and timely manner.</li><li>Provide accurate product/service information and guide customers through solutions.</li><li>Resolve customer complaints effectively, escalating issues when necessary.</li><li>Maintain detailed and accurate records of customer interactions.</li><li>Follow up with customers to ensure satisfaction and issue resolution.</li><li>Collaborate with internal teams (sales, operations, technical support) to meet customer needs.</li><li>Monitor customer feedback and suggest improvements for service and processes.</li><li>Adhere to company policies, procedures, and service standards.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree (preferred) or equivalent work experience.</li><li>Proven experience in customer service or client-facing roles.</li><li>Strong verbal and written communication skills.</li><li>Problem-solving and conflict-resolution abilities.</li><li>Ability to multitask, prioritize, and work in a fast-paced environment.</li><li>Proficiency in CRM systems, MS Office, or customer support software.</li><li>A positive attitude with a customer-first mindset.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>CS: 2 years (Required)</li></ul>Work Location: In person

Customer Support Specialist

Ibix Global Tech

We are seeking a motivated and technically skilled IT Specialist to join our team. The ideal candidate will either have 2&ndash;3 years of professional experience in IT infrastructure and support or be a self-driven individual with strong knowledge and interest in IT systems, scripting, and remote monitoring &amp; management (RMM) tools.This role involves supporting servers, desktops, email systems, and backup infrastructure, while also contributing to automation and migration projects.Key Responsibilities<ul><li>Provide desktop and server support (Windows OS, applications, hardware troubleshooting).</li><li>Assist in email migrations (Microsoft 365, Google Workspace, Exchange).</li><li>Manage and monitor IT systems using RMM tools (ManageEngine, SolarWinds, Acronis, etc.).</li><li>Create and maintain automation scripts using PowerShell (and other scripting languages).</li><li>Support backup and disaster recovery operations using tools like Veeam, Commvault, and Acronis (email, on-premises, and cloud workloads).</li><li>Collaborate with senior engineers on server, network, and security projects.</li><li>Maintain accurate documentation of systems, configurations, and support processes.</li><li>Troubleshoot and resolve escalated IT incidents within SLAs.</li></ul>Required Skills &amp; Knowledge<ul><li>Understanding of RMM tools (ManageEngine, SolarWinds, Acronis).</li><li>Strong interest and/or hands-on knowledge in scripting and automation (PowerShell required, Python/Bash a plus).</li><li>Familiarity with backup solutions such as Veeam, Commvault, Acronis.</li><li>Knowledge of email systems and migrations (Microsoft 365, Exchange, Google Workspace).</li><li>Good grasp of server and desktop support (Windows Server, Active Directory, group policies, etc.).</li><li>Networking fundamentals (TCP/IP, DNS, DHCP, VPN).</li><li>Strong problem-solving skills and ability to learn quickly.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field (preferred, not mandatory).</li><li>0&ndash;3 years of IT experience (internships, freelance projects, or labs are acceptable).</li><li>Relevant certifications (MCSA, CompTIA A+/Network+/Security+, Veeam Certified, etc.) will be an advantage.</li><li>Fluent English-speaking skills.</li><li>Good, presentable and organized personality.</li><li>Loyal and trustworthy.</li><li>Should be available for frequent international traveling.</li></ul>What We Offer<ul><li>Hands-on exposure to leading IT tools and enterprise environments.</li><li>Continuous learning and professional development opportunities.</li><li>A collaborative and growth-oriented work culture.</li><li>Competitive salary and benefits package.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Can you join Immediately?</li><li>What is your experience as an IT Specialist? (describe your expertise)</li><li>How many years of experience do you have? </li><li>What is your expected monthly package in PKR?</li><li>What is your current monthly package PKR?</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In person

IT Support Specialist (Immediate Joiners Required)

Hospital Supply Corporation

Hospital Supply Corporation is looking for a skilled and proactive &ldquo;Technical Support Specialist&rdquo; to join our IT team based at Karachi, Head Office. This role is responsible for ensuring smooth day-to-day IT operations, providing technical assistance across departments, and supporting healthcare-related systems and equipment.Job Description:<ul><li>Provide day-to-day IT support across all departments.</li><li>Manage and troubleshoot network infrastructure (LAN/WAN, switches, routers, firewalls).</li><li>Monitor system performance and ensure data security.</li><li>Install, configure, and maintain hardware and software.</li><li>Support Windows servers, Active Directory, and user account management.</li><li>Perform routine user and server backups.</li><li>Provide printer, workstation, and peripheral support.</li><li>Support healthcare-related IT systems such as LIS (Laboratory Information System) and hospital equipment connectivity.</li><li>Assist in IT projects and contribute to process improvements.</li></ul>Qualification &amp; Experience:<ul><li>Bachelors or Master&rsquo;s degree in Information Technology, Computer Science, or a related field with 3&ndash;4 years of experience in IT hardware, network, and system support.</li><li>Hands-on experience with Windows servers, Active Directory, and data backup solutions and strong knowledge of networking and security principles.</li><li>Familiarity with healthcare IT systems (LIS, medical equipment integration) is preferred.</li><li>Strong troubleshooting and problem-solving skills with a customer-focused mindset.</li></ul>Interested candidates are requested to send their application at careers@hsc.com.pkbymentioning &ldquo;Technical Support Specialist&rdquo; in the subject line latest by October 5, 2025.Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Technical Support Specialist

Logon Broadband Pvt Ltd

Logon Support Officer (NOC Department) CCNARotational ShiftsJob Description:We are seeking a highly motivated and enthusiastic individual to join our team as a Logon Support Officer (NOC Department) CCNA on, this the best opportunity to kick start your career in networking field with practical hands-on experience.. As a Junior Network Engineer, you will have the opportunity to gain hands-on experience and develop your skills in designing, implementing, and supporting our network infrastructure. This is an excellent opportunity for a recent graduate or an individual with limited professional experience in the networking field to kick-start their career and grow within our organization.Responsibilities:Assist in designing and implementing network infrastructure, including LAN, WAN, and wireless networks. Configure and maintain network equipment, such as routers, switches, firewalls, and access points. Collaborate with senior network engineers in evaluating and implementing network security measures Stay updated with the latest networking technologies and industry trends to support continuous improvement efforts. Provide support and assistance to end-users regarding network-related inquiries and incidents.Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field. Knowledge of networking fundamentals, protocols, and concepts, such as TCP/IP, VLANs, DNS, DHCP, Routing protocols. Familiarity with network equipment, including routers, switches, firewalls, and wireless access points.Excellent communication and interpersonal skills to collaborate effectively with team members and end-users.Eagerness to learn and develop new skills in networking technologies and practices. Prior internship or practical experience in a networking role is desirable but not required. Ability to work well in a fast-paced environment and handle multiple tasks simultaneously.To apply, please submit your resume to careers@lbi.net.pk by 20th September, 2025.Only shortlisted candidates will be contacted for interviews.Salary: Rs. 30,000 to Rs. 35,000 / MonthJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Logon Support Officer (NOC Department) CCNA Male/Female

Ali Builders & Developers

We are hiring Calling Support Staff (Female) to join our team.Job Type: Full-timeWorking Hours: 10 am - 7pmPay: Rs30,000.00 per monthWork Location: In personKey Responsibilities:* Make outbound calls to clients for payment recovery and service follow-ups.* Update client information and call outcomes on CRM systems and Excel sheets.* Resolve client queries and escalate complex cases to the relevant department.* Maintain daily call logs and prepare reports for supervisors.Requirements:* 1-2 years of call center or customer relations experience.* Strong verbal communication and persuasion skills.* Basic proficiency in Microsoft Excel.Why Join Us?* Friendly and collaborative work environment.* Opportunity to build a career in customer relationship management.* Competitive salary package with potential growth based on performance.Job Type: Full-timePay: Rs30,000.00 per monthWork Location: In person

Calling Support Staff (Female)

Explore 1653+ User support specialist in Karachi this October. Find roles across top companies and apply now to boost your career.

1653 user support specialist jobs IN Karachi

IT Support Specialist

IT Support Specialist

Customer Support Specialist

IT Support Specialist (Immediate Joiners Required)

Technical Support Specialist

Logon Support Officer (NOC Department) CCNA Male/Female

Calling Support Staff (Female)