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customer service representative Jobs in Riyadh

customer service representative

user support specialist

First Gulf Company

<div>
 <p>
  <strong>
   <em>
    Job Summary
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a skilled and motivated
  <strong>
   Application Support Specialist
  </strong>
  with 2&ndash;3 years of experience in supporting
  <strong>
   ERP systems (Microsoft Dynamics 365(D365)), with a strong focus on HR applications
  </strong>
  . The ideal candidate will provide technical support, troubleshoot issues, and ensure the smooth operation of enterprise applications, including Microsoft Dynamics 365 (D365) and HR platforms such as KayanHR. This role requires strong problem-solving skills, excellent communication, and a customer-focused approach.
  <strong>
   Bilingual (Arabic/English) proficiency is required.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Key Responsibilities
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   1. Application Support
  </strong>
 </p>
 <ul>
  <li>
   Provide technical support for Microsoft Dynamics 365 (D365) and other business/HR applications (e.g., KayanHR, Procore).
  </li>
  <li>
   Troubleshoot and resolve application-related issues reported by end-users.
  </li>
  <li>
   Monitor application performance and ensure system availability.
  </li>
 </ul>
 <p>
  <strong>
   2. User Assistance
  </strong>
 </p>
 <ul>
  <li>
   Assist end-users with application functionality, workflows, and best practices.
  </li>
  <li>
   Conduct training sessions or create user guides to improve application adoption.
  </li>
 </ul>
 <p>
  <strong>
   3. Issue Resolution
  </strong>
 </p>
 <ul>
  <li>
   Diagnose and resolve technical issues related to D365 modules (e.g., Sales, Customer Service, Finance, Supply Chain).
  </li>
  <li>
   Provide hands-on support for HR systems to ensure smooth end-user operations.
  </li>
 </ul>
 <p>
  <strong>
   4. Documentation &amp; Training
  </strong>
 </p>
 <ul>
  <li>
   Maintain detailed documentation of support requests, resolutions, and system configurations.
  </li>
  <li>
   Develop knowledge base articles for common issues.
  </li>
  <li>
   Organize and manage training sessions with end-users.
  </li>
 </ul>
 <p>
  <strong>
   5. Collaboration
  </strong>
 </p>
 <ul>
  <li>
   Work closely with cross-functional teams (IT, HR, Finance, and vendors) to deliver effective solutions.
  </li>
  <li>
   Participate in application upgrades, testing, and deployment activities.
  </li>
 </ul>
 <p>
  <strong>
   6. Continuous Improvement
  </strong>
 </p>
 <ul>
  <li>
   Identify opportunities to improve application performance and user experience.
  </li>
  <li>
   Suggest and implement process improvements to enhance support efficiency.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Qualifications
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree/Advanced Diploma in Information Technology, Computer Science, or a related field.
  </li>
 </ul>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   2&ndash;3 years of experience in application support, particularly in
   <strong>
    HR systems and ERP applications
   </strong>
   .
  </li>
  <li>
   Prior experience supporting Microsoft Dynamics 365 (D365) and business applications such as
   <strong>
    KayanHR
   </strong>
   and
   <strong>
    Procore
   </strong>
   .
  </li>
 </ul>
 <p>
  <strong>
   Technical Skills:
  </strong>
 </p>
 <ul>
  <li>
   Basic understanding of SQL, Power Platform (Power BI, Power Apps, Power Automate), and integration tools.
  </li>
  <li>
   Experience with programming tools like
   <strong>
    X++
   </strong>
   and
   <strong>
    .NET
   </strong>
   is a plus.
  </li>
 </ul>
 <p>
  <strong>
   Soft Skills:
  </strong>
 </p>
 <ul>
  <li>
   Strong problem-solving and analytical abilities.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Ability to work independently as well as collaboratively in a team environment.
  </li>
 </ul>
 <p>
  <strong>
   Language Skills:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Bilingual proficiency in Arabic and English
   </strong>
   .
  </li>
 </ul>
 <p>
 </p>
</div>


Application Support Specialist

Visa

<div>
 <p>
  Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.
  <br/>
  <br/>
 </p>
 <p>
  Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  Visa Corporate IT (CIT) group has embarked on a major transformation journey. We are transforming ourselves into a true engineering organization where we put customer experience and end user support first. As part of this strategy, we are consolidating several of our Operational functions into a single area focused on providing world class operational support to our end users.
  <br/>
  <br/>
  <br/>
  <br/>
  This change is geared towards rethinking how we provide Operational support for the services we are responsible for. As a member or the End User Systems Support team, the Workstation Technical Support Analyst will be responsible for providing support for the systems, services and tools utilized by Visa Inc&rsquo;s staff. The successful candidate will be a technically versed resource with excellent customer service skills.
  <br/>
  <br/>
 </p>
 <p>
  The Technical Support Analyst provides hardware and software support to our workstations (both physical and virtual), mobile wireless devices, voice &amp; video equipment, end user solutions like Office 365, and Endpoint security tools. The Global team is dynamic and evolving charged with continuously improving the efficiency and effectiveness of support for our end user environment.
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   Consistently provide an exceptional, pleasant and courteous service to all End Users
  </li>
  <li>
   Provide 2nd level support for escalated workstation and mobile related issues and requests
  </li>
  <li>
   Provide the day-to-day operational support for incidents, adds/moves/change for voice and video conferencing, and AV equipment and escalating to next level group when appropriate.
  </li>
  <li>
   Perform daily sweeps following defined procedures to ensure all conferencing equipment is functioning properly
  </li>
  <li>
   Effectively question end users to collect information and understand the issues they are experiencing, and perform diagnostic procedures to isolate and resolve the issues
  </li>
  <li>
   Interact with end users in person, via telephone, e-mail, IM/chat, and social tools, to provide technical support
  </li>
  <li>
   Prioritize incidents and complaints to assure all SLOs are met
  </li>
  <li>
   Maintain incident records and resolution detail utilizing ITSM Ticketing tool, Service Now
  </li>
  <li>
   Troubleshoot incidents and document resolution notes with root cause analysis
  </li>
  <li>
   Utilize all technical resources to solve end user incidents
  </li>
  <li>
   Escalate or work in tangent with appropriate support specialists or support groups on unresolved issues
  </li>
  <li>
   Escalate hardware repairs to third party providers as needed
  </li>
  <li>
   Effectively communicate both verbally and in writing with management to express ideas in order to make informed decisions
  </li>
  <li>
   Installation of workstation, telephony, and mobile hardware/software as required
  </li>
  <li>
   Provision and prepare workstations using standard images
  </li>
  <li>
   Setup and install new workstations, loaners and other workstation related equipment
  </li>
  <li>
   Maintain 100% accuracy/control in the asset database of deployed assets, recording/updating as needed
  </li>
  <li>
   Communicate and provide knowledge transfer to other agents/technicians on issues/problems and resolution
  </li>
  <li>
   Work with other support groups such as network operations, in assisting in the resolution of incidents or maintenance activities
  </li>
  <li>
   Other duties and special projects as assigned
  </li>
 </ul>
 <p>
  <em>
   This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager
   <br/>
   <br/>
   <br/>
   <br/>
  </em>
 </p>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <p>
  2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience
  <br/>
  <br/>
  Preferred Qualifications:
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   3 or more years of work experience with a Bachelor&rsquo;s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
  </li>
  <li>
   Strong experience in providing exceptional customer service
  </li>
  <li>
   Intermediate level Networking connectivity knowledge and troubleshooting
  </li>
  <li>
   Intermediate level experience in Installation, configuration, and support of local and LAN printers
  </li>
  <li>
   Proven track record in delivering customer service excellence
  </li>
  <li>
   4-6 years of experience as a technician supporting over 300 users with the following:
  </li>
  <li>
   Installation, configuration, and support of PC, Mac, telephony, mobile, and voice/video hardware/software
  </li>
  <li>
   Hands-on support for all operational aspects of voice, video and unified communications support including, but not limited to, assigning phones, assisting with meeting scheduling, etc.
  </li>
  <li>
   Supporting and troubleshooting Windows 10, MS Office 365 suite, OSX (current release and prior release), iOS, Android
  </li>
  <li>
   Active listening to end user needs, issues, complaints
  </li>
  <li>
   Ability to communicate effectively with wide variety of users, and technical teams
  </li>
  <li>
   Ability to support, and explain technical concepts to users at various levels of technical proficiency
  </li>
  <li>
   Effectively manage difficult or volatile situations
  </li>
  <li>
   Effective collaboration with peers and other groups
  </li>
  <li>
   Empathetic and patient
  </li>
  <li>
   Ability to effectively perform issue isolation and resolution in order to minimize downtime
  </li>
  <li>
   Ability to assess, analyze and research technical situations and provide viable alternatives
  </li>
  <li>
   Able to read and understand technical manuals, procedures, and OEM guides
  </li>
  <li>
   Ability to schedule and prioritize
  </li>
  <li>
   Ability to learn new technologies and procedures quickly
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <p>
  Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
  <br/>
  <br/>
 </p>
</div>


Technical Support Analyst

Ibix Global Tech

<p>We are seeking a motivated and technically skilled <b>IT Specialist</b> to join our team. The ideal candidate will either have <b>2&ndash;3 years of professional experience</b> in IT infrastructure and support <b>or</b> be a <b>self-driven individual with strong knowledge and interest</b> in IT systems, scripting, and remote monitoring &amp; management (RMM) tools.</p><p>This role involves supporting servers, desktops, email systems, and backup infrastructure, while also contributing to automation and migration projects.</p><p><b>Key Responsibilities</b></p><ul><li>Provide <b>desktop and server support</b> (Windows OS, applications, hardware troubleshooting).</li><li>Assist in <b>email migrations</b> (Microsoft 365, Google Workspace, Exchange).</li><li>Manage and monitor IT systems using <b>RMM tools</b> (ManageEngine, SolarWinds, Acronis, etc.).</li><li>Create and maintain <b>automation scripts</b> using PowerShell (and other scripting languages).</li><li>Support <b>backup and disaster recovery operations</b> using tools like <b>Veeam, Commvault, and Acronis</b> (email, on-premises, and cloud workloads).</li><li>Collaborate with senior engineers on <b>server, network, and security projects</b>.</li><li>Maintain accurate documentation of systems, configurations, and support processes.</li><li>Troubleshoot and resolve escalated IT incidents within SLAs.</li></ul><p><b>Required Skills &amp; Knowledge</b></p><ul><li>Understanding of <b>RMM tools</b> (ManageEngine, SolarWinds, Acronis).</li><li>Strong interest and/or hands-on knowledge in <b>scripting and automation</b> (PowerShell required, Python/Bash a plus).</li><li>Familiarity with <b>backup solutions</b> such as <b>Veeam, Commvault, Acronis</b>.</li><li>Knowledge of <b>email systems and migrations</b> (Microsoft 365, Exchange, Google Workspace).</li><li>Good grasp of <b>server and desktop support</b> (Windows Server, Active Directory, group policies, etc.).</li><li>Networking fundamentals (TCP/IP, DNS, DHCP, VPN).</li><li>Strong problem-solving skills and ability to learn quickly.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (preferred, not mandatory).</li><li><b>0&ndash;3 years of IT experience</b> (internships, freelance projects, or labs are acceptable).</li><li>Relevant certifications (MCSA, CompTIA A+/Network+/Security+, Veeam Certified, etc.) will be an advantage.</li></ul><p><b>What We Offer</b></p><ul><li>Hands-on exposure to leading IT tools and enterprise environments.</li><li>Continuous learning and professional development opportunities.</li><li>A collaborative and growth-oriented work culture.</li><li>Competitive salary and benefits package.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Can you join Immediately?</li><li>What is your experience as an IT Specialist? (describe your expertise)</li><li>What is your expected monthly package in SAR?</li><li>What is your current monthly package SAR?</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul><p>Location:</p><ul><li>Jeddah (Required)</li></ul><p>Willingness to travel:</p><ul><li>100% (Required)</li></ul>

IT Support Specialist (Immediate Joiners Required)

Foodics

<div><h3 class="jobSectionHeader"><b>Who Are We&#10067;</b><b><br>
</b></h3><p><i>We Are Foodics!</i> a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p><p></p><p><b>
The Job in a Nutshell
</b><br>
We are looking for those who are excited to be part of our team! As a Customer Support Specialist, you will handle clients&rsquo; inquiries and requests regarding Foodics products and overall incoming communication channels</p><p>
In short, you will be our first line of support for customers, with the primary goal of providing optimum service at all times!</p><p></p><p><b>
What Will You Do&#10067;</b></p><ul>
<li>Handle and provide the correct answers for client inquiries.</li>
<li>Escalate and follow up with concerned teams with Foodics in case any support is needed from their side until reaching case resolution.</li>
<li>Document communication logs into our CRM and ticketing systems with accuracy.</li>
<li>Train clients on using Foodics products using multiple virtual channels.</li>
<li>Report daily events to team leaders and highlight areas where more attention may be needed.</li>
</ul><p></p><p><b>What Are We Looking For&#10067;</b></p><ul>
<li>Bachelor&rsquo;s degree in any major. (Preferred)</li>
<li>0 - 1 year of experience in call center or customer service roles.</li>
<li>High fluency in the English language, especially speaking and communicating verbally. (Must)</li>
<li>Excellent typing skills (Must).</li>
<li>Comfortable and skilled in delivering training. (Preferred)</li>
<li>Willing to work hard and with autonomy to handle customer cases till case resolution.</li>
<li>Is naturally strong in communication, with great ability for problem-solving.</li>
<li>Comfortable in conducting routine tasks while maintaining quality standards.</li>
</ul><p></p><p><b>What We Offer You&#10071;</b></p><p>
We believe you will love working at Foodics!</p><ul><li><ul>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></li></ul></div>

Customer Support Specialist

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
Be part of a groundbreaking initiative that's reshaping e-commerce across MENA! Amazon Now Operations is launching innovative business models, and we're seeking a detail-oriented Project Support Specialist to drive our success.<br>
<br>
About the Role: Join our dynamic team as we revolutionize fast delivery through our 1P Stores initiative. This role combines operational excellence with project support to ensure seamless store launches and operations.<br>
<br>
Key Responsibilities: &bull; Execute and monitor store launch programs through systematic site visits &bull; Maintain and update comprehensive project checklists &bull; Manage non-inventory stock using Coupa (Amazon's Purchasing System) &bull; Coordinate with vendors and internal stakeholders to ensure inventory accuracy &bull; Identify and escalate potential risks and concerns &bull; Drive process improvements and implement best practices &bull; Support the development and execution of new business models<br>
<br>
What You'll Need: &bull; Strong analytical and problem-solving skills &bull; Excellent attention to detail and organizational abilities &bull; Experience in inventory management or retail operations (preferred) &bull; Strong communication and stakeholder management skills &bull; Ability to work independently and manage multiple priorities &bull; Proficiency in Microsoft Office and inventory management systems<br>
<br>
Why Amazon Now? &bull; Be part of Amazon's next big innovation in MENA &bull; Work with cutting-edge technology and processes &bull; Contribute to transforming the customer shopping experience
<br>
<br>
Join us in making history as we continue to innovate and deliver exceptional service to our customers. At Amazon, we're committed to being Earth's most customer-centric company, and we need passionate individuals like you to help us achieve this vision.</p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><p>
A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.<br>
Strong communication skills (written and verbal).<br>
Proficiency in MS Excel.<br>
Ability travel to different stores within UAE.</p><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><p>
A self-motivated person with the ability to motivate the associates/team members.<br>
Strong execution skills, action oriented, go getter.<br>
Resourceful to identify the way to get things done using limited resources.<br>
Ability to work under pressure situations.<br>
Ability to work in ambiguous situations and to come out with solutions as per the situations faced.<br>
Good people management skills.<br>
Good analytical and problem solving skills.<br>
1-3 yrs of experience in managing a process and people as a lead.<br>
Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.
<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</p></div>

Project Support Specialist, Amazon Now

Diaverum

<div></div><div><div><div><div><div><p>IT Specialist - Riyadh
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Riyadh, SA, 3734
</div></div></div></div><div><div><div><div><b>Date Posted: </b>8 Sept 2025
</div></div></div></div><div><div><div><div><b>Contract type: </b>Temporary
</div></div></div></div><div><div><div><div><b>Work Type: </b>Hybrid
</div></div></div></div><div><div><div><div><b>Part Time / Full Time: </b>Full Time
</div></div></div></div><div><div><div><div><div><b>About Diaverum</b></div>
<div>
We are a purpose-driven organization &ndash; delivering life-enhancing renal care because everyone deserves a fulfilling life. Our standardized, world-class care delivery sets us apart. Diaverum provides life enhancing renal care to patients with Chronic Kidney Disease (CKD), enabling them to live fulfilling lives. We are one of the world&rsquo;s leading providers of renal care and the largest service provider in the Middle East. Our core service is hemodialysis, but our expertise stretches far beyond this. We offer support and treatments ranging from preventive care, peritoneal dialysis and home care to the coordinated management of patients&rsquo; comorbidities and transplant services. At the heart of what we do is our highly standardized proprietary care delivery model, supported by a continuously evolving digital infrastructure.</div><br>
<div></div>
<div>
For more details, please visit our website &ndash;<b> </b><b>Diaverum Saudi Arabia</b></div><br>
<div></div>
<div><b>
PURPOSE OF POSITION</b></div>
<div>
The IT Specialist will serve as the primary point of contact for resolving all user technical issues within the head office and clinics. This role requires expertise in troubleshooting hardware, software, and network-related issues, with hands-on experience in windows operating system , Office 365 administration, and basic networking. The IT Specialist will travel frequently (30%) to provide on-site support at various clinic locations, ensuring systems run smoothly and users receive exceptional support and training.</div><br>
<div></div>
<div><b>
KEY RESULT AREAS</b></div>
<div><b>
Technical Support</b></div>
<ul>
<li><div>Provide first- and second-level support for IT-related issues, including diagnosing and resolving hardware, software, and network problems.</div>
</li>
<li><div>Troubleshoot and support VoIP systems such as Avaya and Cisco.</div>
</li>
<li><div>Respond to IT help desk requests, track support tickets, and ensure timely resolution with high user satisfaction.</div>
</li>
<li><div>Maintain accurate incident and service request records in a ticketing system, keeping users informed of ticket status.</div>
</li>
</ul><div><b>Help Desk Operations</b></div>
<ul>
<li><div>Manage the IT help desk, ensuring requests are logged, categorized, prioritized, and resolved efficiently.</div>
</li>
<li><div>Handle first-line support and escalate complex issues to second-line support when required.</div>
</li>
<li><div>Provide timely updates to users regarding progress and resolution of their requests.</div>
</li>
</ul><div><b>Active Directory Management</b></div>
<ul>
<li><div>Administer and maintain users and groups within Active Directory, ensuring proper access and permissions.</div>
</li>
<li><div>Support AD user lifecycle management, policy configuration, and integration.</div>
</li>
<li><div>Leverage Microsoft 365 features (E5/E3, e.g., Entra ID; or F3 for frontline support) for secure and efficient operations.</div>
</li>
</ul><div><b>System Setup &amp; Maintenance</b></div>
<ul>
<li><div>Deploy PCs using System Center Configuration Manager (SCCM) and Intune for standardized setup and configuration.</div>
</li>
<li><div>Perform regular system maintenance, including patch and update installation to maintain performance and security.</div>
</li>
<li><div>Install and configure operating systems (Windows or Linux).</div>
</li>
<li><div>Assist with setup and maintenance of hardware such as printers, scanners, and other peripherals.</div>
</li>
</ul><div><b>User Support</b></div>
<ul>
<li><div>Provide first-line support for daily user needs, including account setup, application assistance, and troubleshooting.</div>
</li>
<li><div>Manage user access, including password resets and permissions.</div>
</li>
<li><div>Support network operations by troubleshooting connectivity and maintaining endpoint security protocols such as antivirus.</div>
</li>
</ul><div><b>Incident Management</b></div>
<ul>
<li><div>Document support issues, system configurations, and resolutions for knowledge sharing.</div>
</li>
<li><div>Log and track all incidents through the IT service management system.</div>
</li>
<li><div>Escalate unresolved issues to higher-level teams or vendors when needed.</div>
</li>
<li><div>Ensure timely resolution and clear communication with users throughout the process.</div></li></ul><br>
<div>
</div><div><b>Education:</b></div>
<ul>
<li><div><b>Education:</b> Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field preferred.</div>
</li>
<li><div><b>Certifications:</b> CompTIA A+, Network+, Microsoft certifications preferred.</div>
</li>
<li><div><b>Knowledge:</b> Familiar with ticketing systems, remote troubleshooting tools, and basic network security best practices.</div></li></ul><br>
<div>
</div><div><b>Experience:</b></div>
<div>
Minimum of 2 years in an IT Specialist, help desk, or equivalent role.</div><br>
<div></div>
<div><b>
Languages:</b></div>
<div>
Fluent in Arabic and English (spoken and written)</div><br>
<div></div>
<div><b>
IT Skills:</b></div>
<ul>
<li><div>Proficient with Microsoft products (Windows 11, Active Directory, Office 365).</div>
</li>
<li><div>Strong verbal communication skills.</div>
</li>
<li><div>Ability to follow technical manuals and complex instructions.</div>
</li>
<li><div>Skilled in operating standard office equipment (computers, printers, copiers).</div>
</li>
<li><div>Service-oriented, reliable, flexible, open-minded, and a strong team player.</div></li></ul><br>
<div>
</div><div>This is a great opportunity to join a purpose-driven and growing healthcare organization that values competence, inspiration, and passion.</div>
<div>
Join a global team where your contribution matters &mdash; and where every role supports the delivery of life-enhancing renal care.</div></div></div></div></div></div><p></p>

IT Specialist

Explore 1659+ User support specialist in Riyadh this September. Find roles across top companies and apply now to boost your career.

1659 user support specialist jobs IN Riyadh

Application Support Specialist

Technical Support Analyst

Technical Support Analyst

IT Support Specialist (Immediate Joiners Required)

Customer Support Specialist

Project Support Specialist, Amazon Now

IT Specialist