project manager

sales manager

operations manager

account management specialist Jobs in Riyadh

account management specialist

key account manager

technical support manager

Fortinet

<div>Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a Technical Account Manager to build a long-term trusted relationship by operating as primary technical advisor for key enterprise customers.
As Technical Account Manager you will develop a deep understanding about the customer business/technical needs that will be used to provide technical support solutions tailored to their needs and challenges. Your proactive guidance will help keeping the customers mission critical environments healthy by identifying potential issues before they become problems and improving the overall customer experience via best practices and technical recommendations that will optimize their return of investment.
If you are keen in helping customers achieving their strategic objectives while working on cutting edge security products, then come and join our team.
Key Responsibilities:
<ul><li>Develop a deep understanding about the customer business/technical needs to provide technical information, guidance and support
</li><li>Become a trusted advisor by proactively guide your customers with technical recommendations and best practices
</li><li>Run advanced troubleshooting on the full range of Fortinet products, reproduce customer environments on lab equipment, recommend potential new solutions
</li><li>Take initiatives and ownership of customer incidents to drive for timely resolutions
</li><li>Manage customer communications and expectations until the closure of each case
</li><li>Participate in customer conference calls or face to face customer meetings
</li><li>Produce service reports to summarize service activity and performance for key stakeholders
</li><li>Report Software/Hardware related issues to R&amp;D department and assure follow-up 
</li></ul>Skills and Attributes Requirements:
<ul><li>Good understanding of data networking protocols, specifically TCP/IP, routing and switching
</li><li>Hands-on experience on security products and technologies (e.g. Firewalls, IDS/IPS, DDos, VPN, Web application Firewall)
</li><li>Strong troubleshooting and problem solving skills
</li><li>Face to face and remote customer management experience
</li><li>Previous experience in a technical support position with telco or large enterprise space.
</li><li>Strong interpersonal and communication skills
</li><li>Previous experience on Fortinet products is an advantage 
</li></ul>Educational and Experience Requirements:
<ul><li>Minimum of 6 years of experience in a technical support/post-sales role
</li><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering or related field, or an equivalent experience
</li><li>Fortinet certification NSE4, FCP, FCSS, FCX a distinct advantage
</li><li>Fluency in English and Arabic essential 
</li></ul>#LI-NC1</div>

Technical Account Manager

Streamax Mena

Technical Support EngineerLocation: Riyadh, Saudi ArabiaEmployment Type: Full-timeJob OverviewTechnical Support Engineers provide professional technical support to clients. Pre-sales responsibilities include gathering client needs, explaining technical solutions, and collaborating with the sales team to produce proposals. Post-sales responsibilities include troubleshooting and resolving various issues related to products and services. Ideal candidates should possess solid technical skills, excellent comprehension and problem-solving abilities, and the ability to clearly communicate complex technical information to clients. This position is ideal for individuals who enjoy solving technical problems in a customer-facing environment.ResponsibilitiesUnderstand customer needs, communicate and convey requirements to product managers, and deliver solutions;Cooperate with sales to explain solutions and deliver proposals;Participate in understanding tender documents and confirming technical compliance, compiling requirements, and delivering technical proposals;Provide advanced troubleshooting and technical support for customers' products and services;Resolve technical issues via phone, email, and remote access tools;Act as the primary contact for technical consultations, ensuring timely and effective problem resolution;Accurately record customer issues, actions taken, and solutions;Assist customers with product setup, installation, and configuration;Guide customers in using the system, understanding system functions, and best practices;Work closely with engineering and product teams to resolve complex issues and share customer feedback;Monitor customer systems. Identify potential issues and proactively maintain the system to minimize downtime.Key RequirementsEducation: Bachelor's degree in Computer Science, Electrical Engineering, or a related field.Language: Fluent in English is required; Arabic proficiency is a plus.Experience: 3+ years of pre-sales and after-sales technical support experience; ITS experience is a plus.Experience in CCTV and ITS hardware installation and troubleshooting.Tools and Skills:Familiar with databases such as MySQL and cloud services such as AWS, and possess basic knowledge of TCP/IP network protocols.Familiar with remote troubleshooting tools such as TeamViewer and remote desktop.Excellent communication skills to explain technical concepts to non-technical users.Experience using customer relationship management systems (e.g., Salesforce).Interested candidates please apply through our official website www.streamax.meJob Type: Full-timeWork Location: In person

Technical Support Engineer

LG Electronics

<div>Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier, better life for all.
 
 
With a rich history spanning over six decades and a global presence of more than 100 subsidiaries, we operate on a truly global scale. Since our establishment in 1958, our dedication to enhancing lives worldwide through innovative products has remained unwavering. Our business domains include Home Appliance &amp; Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions.
 
Our management philosophy, &quot;&quot;Jeong-do Management,&quot;&quot; embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom, fostering a collaborative work environment.
 
 
Join us and become a part of a company that is not just about creating solutions for a better life, because at LG, Life's Good.
<div><h3 class="jobSectionHeader">What You'll Do</h3>
<ul><li>Lead and manage all daily operations of the Repair &amp; Maintenance Branch to ensure service excellence and operational efficiency.</li>
<li>Oversee repair, maintenance, installation, and technical support activities.</li>
<li>Ensure timely completion of service requests and achievement of service KPIs.</li>
<li>Manage and develop a team of service engineers, technicians, and support staff.</li>
<li>Monitor branch performance, productivity, and customer satisfaction levels.</li>
<li>Handle escalated customer complaints and implement corrective actions.</li>
<li>Control branch expenses and ensure achievement of revenue and profitability targets.</li>
<li>Manage spare parts inventory and ensure stock availability and accuracy.</li>
<li>Ensure compliance with company policies, quality standards, and safety regulations.</li>
<li>Prepare branch performance reports and provide recommendations for continuous improvement.</li>
<li>Coordinate with sales, logistics, and headquarters teams to enhance service operations.</li>
<li>Drive operational improvements to increase efficiency and customer experience.</li>
</ul><h3 class="jobSectionHeader">What You Must Have</h3>
<ul><li>Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering, Business Administration, or a related field.</li>
<li>5+ years of experience in repair, maintenance, service operations, or technical support functions.</li>
<li>Minimum 3 years of leadership or branch management experience.</li>
<li>Strong knowledge of service center operations and maintenance processes.</li>
<li>Experience managing technicians, engineers, and cross-functional teams.</li>
<li>Strong customer service and complaint management skills.</li>
<li>Excellent leadership, communication, and problem-solving abilities.</li>
<li>Experience managing budgets, operational costs, and service KPIs.</li>
<li>Proficiency in Microsoft Office and ERP/Service Management systems.</li>
<li>Ability to work in a fast-paced environment and manage multiple priorities.</li>
</ul><h3 class="jobSectionHeader">Nice If You Have</h3>
<ul><li>Lean, Six Sigma, or process improvement certification.</li>
<li>Experience with field service management systems.</li>
<li>Familiarity with LG Electronics products and service standards.</li>
<li>Strong analytical and reporting skills.</li>
<li>Knowledge of Saudi market service operations and customer expectations.</li>
<li>PMP, ITIL, or other relevant professional certifications.</li>
</ul></div>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, gender, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by applicable federal, state, or local law.</div>

Repair & Maintenance Branch Manager

<div>Overview:
<div>
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</div><div></div><div> 
Serves as the Aviation Maintenance Quality Control/Quality Assurance (QC/QA) Technical Inspector under the direction of the QC Manager. Responsibilities encompass the sign-off of all red &lsquo;X&rsquo; and circle red &lsquo;X&rsquo; conditions related to aircraft systems and components. Engages in technical inspection of specific airframe, powertrain, power-plant, armament, electrical, and avionics systems. Evaluates the need for Maintenance Test Flights (MTF) and Maintenance Operational Checks (MOC), providing inspection criteria interpretation to the maintenance staff. Utilizes common measuring tools, precision measuring gauges, and alignment fixtures (GFE). Assists the Customer in maintaining a current technical library and relevant aircraft forms and records. Collaborates with the Customer Weight and Balance (W&amp;B) technician to complete Weight and Balance records for all assigned aircraft, adhering to Customer directives and applicable manuals. Assumes the role of the site QC Data Analyst and the technical and compliance documentation administrator. Establishes maintenance quality control processes, procedures, standards, measures, and reports, supporting the maintenance program for all maintenance support activities. Prioritizes safety in all related operations and conducts maintenance and technical inspector training as required, inputting OJT training data into the learning management system database.</div>
Responsibilities:
<ul><li>Performs quality technical inspection of aircraft, equipment, vehicles, aircraft components, parts, and systems (including avionics, electrical, instrument and armament) as required by functional assignment.</li><li>
Performs quality and safety inspections of on-site equipment and tools used in aircraft maintenance, vehicles, and equipment.</li><li>
Performs in-progress and final quality technical inspections during maintenance, repair, modification, rework, and overhaul of aircraft, aircraft components, and component parts.</li><li>
Inspects job procedural forms and maintenance forms used in the performance of aircraft maintenance, vehicle and equipment maintenance to assure compliance with approved methods and procedures.</li><li>
Assists in preparation, processing, and answering of Quality Deficiency Reports (QDRs). Assists in aircraft accident investigations, prepares estimated cost of damage reports as required.</li><li>
Establish the maintenance quality control processes, procedures, standards, measures, and reports in support of the maintenance program and in coordination with Supply Chain Management (SCM) activities.</li><li>
Directs inquires, investigations, and research analysis related to quality control maintenance processes and supporting maintenance activities, to the QC Manager.</li><li>
Ensures all quality control maintenance operations and related maintenance support activities are conducted in a safe manner.</li><li>
In coordination with the QC Manager, supports the Downed Aircraft Recovery Team (DART) processes and procedures.</li><li>
Conducts maintenance training and technical inspector training as required.</li><li>
Other tasks as directed by the QC Manager.</li><li>
Works within the maintenance quality control processes, procedures, and standards.</li><li>
Ensures all maintenance operations and related maintenance support activities are conducted in a safe manner.</li><li>
Supports, in coordination with the Maintenance Manager and Flight Operations Manager, the Downed Aircraft Recovery Team (DART) process and procedure.</li><li>
Performs within the broad guidelines of duties and responsibilities with significant choice of methods.</li><li>
Authority to select and implement goals and objectives within the execution of duties and responsibilities.</li></ul>
Qualifications:
<div>
Minimum Qualifications
</div><ul><li>Associates degree required; Bachelor&rsquo;s degree preferred.</li><li>
As a condition of employment in Saudi Arabia, all candidates must successfully complete the Saudi Ministry of Human Resources and Social Development&rsquo;s Qualification Verification Program (QVP) to ensure eligibility for visa processing and employment authorization.</li><li>
Federal Aviation Administration (FAA) Inspector Authorization (IA) certificate.</li><li>
FAA Airframe and Powerplant certificate.</li></ul><div>
Experience:
</div><ul><li>Five (5) years&rsquo; experience maintaining specific or similar Mission Design Series (MDS).</li><li>
Able to use the Automated Weight and Balance Software (AWBS).</li><li>
Demonstrated knowledge and experience of rotary wing Aviation operations inclusive of maintenance, Aviation logistics, flight operations and training.</li><li>
Certificates: Army Aviation maintenance certification with rating in the AH-64 or UH-60 or MD500 Series Aircraft (Army Rotary Wing equivalent) or OH-58D desired.</li><li>
FAA, A&amp;P certificate or Equivalent required.</li><li>
Proficient in the use of computer-hosted interactive technical manuals, aircraft maintenance forms, and other aircraft related documentation.</li><li>
Graduate of a US Military Aircraft Maintenance Course or civilian A&amp;P equivalent with a minimum of 5 years&rsquo; experience</li><li>
Possess a valid U.S driver&rsquo;s license and Passport.</li><li>
DD214 required for military experience.</li><li>
Must be able to pass employment and deployment qualification requirements that include medical, drug testing, background checks, etc.</li><li>
Previous experience in a leadership or supervisory role within a military maintenance unit.</li><li>
Strong knowledge of military logistics procedures and regulations.</li></ul><h4 class="jobSectionHeader">
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</h4></div>

UH60 Technical Inspector

JASARA PMC

<div>Job Summary:
The Senior Electrical Manager is responsible for leading and managing all electrical engineering and construction activities throughout the project lifecycle. This role ensures that electrical systems are designed, installed, tested, and commissioned in accordance with project specifications, quality standards, safety regulations, and budget requirements. The Senior Electrical Manager works closely with multidisciplinary teams, consultants, contractors, and clients to ensure successful project delivery.
Key Responsibilities:<ul><li>
Lead and oversee all electrical engineering and construction activities.</li><li>
Manage electrical design reviews and ensure compliance with local and international codes and standards.</li><li>
Coordinate with project managers, consultants, contractors, and other engineering disciplines.</li><li>
Review and approve electrical drawings, specifications, technical submittals, and material selections.</li><li>
Monitor project schedules, budgets, and resource allocation to ensure timely completion.</li><li>
Ensure compliance with health, safety, environmental, and quality standards.</li><li>
Identify project risks and implement mitigation plans.</li><li>
Supervise testing, commissioning, and handover of electrical systems.</li><li>
Resolve technical issues and provide engineering solutions during project execution.</li><li>
Lead, mentor, and develop electrical engineering teams.</li><li>
Evaluate contractor performance and ensure adherence to contractual obligations.</li><li>
Prepare technical reports, progress updates, and management presentations.</li><li>
Support procurement activities by reviewing technical bids and vendor proposals.</li></ul>
Qualifications:<ul><li>
Bachelor's degree in Electrical Engineering (Master's degree is an advantage).</li><li>
Professional Engineering certification is preferred.</li><li>
PMP certification is an advantage.</li></ul></div>

Senior Electrical Manager

Confidential

<div>
 
 We&rsquo;re looking for an experienced
 
 Project Manager
 
 to oversee the planning, execution, and successful delivery of complex
 
 IT Operations &amp; Maintenance
 
 and
 
 ICT projects
 
 .
 
 
 This role is ideal for someone with a strong technical background, solid project management experience, and the ability to work closely with internal teams, vendors, suppliers, and customer stakeholders.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Manage and lead multiple complex IT O&amp;M and ICT projects
 
 
 &bull; Oversee project initiation, planning, execution, monitoring, control, and closure
 
 
 &bull; Ensure project delivery within agreed scope, timeline, budget, and quality standards
 
 
 &bull; Coordinate with operations teams, vendors, suppliers, and stakeholders
 
 
 &bull; Identify project risks and develop mitigation plans
 
 
 &bull; Manage change requests and provide regular project status reports
 
 
 &bull; Ensure alignment with business objectives and stakeholder expectations
 
 
 &bull; Support resource planning and project governance activities
 
 
 
 
 
 
 Key Skills:
 
 
 
 #ProjectManagement #ITProjects #ICT #ITOperations #ITSM
 
 
 #ERP #RiskManagement #StakeholderManagement #ChangeManagement
 
 
 
 
 
 
 Requirements:
 
 
 
 &bull; Bachelor&rsquo;s degree in computer science, Engineering, MIS, Programming, or related field
 
 
 &bull; Minimum of
 
 5 years of experience
 
 in a related field.
 
 
 &bull; PMP and ITIL certification preferred
 
 
 &bull; Technical background in ITSM, software, applications, or IT infrastructure
 
 
 &bull; Experience in project management methodologies
 
 
 &bull; Familiarity with ERP workflows
 
 
 &bull; Strong problem-solving skills
 
 
 &bull; Fluent in Arabic and English
 
 
 &bull; Ability to travel across the Kingdom when required
 
</div>

Project Manager

Albawani | البواني

<div>
 
 
 Job Title: Junior Mechanical Engineer
 
 
 
 
 Job Location: Saudi Arabia
 
 
 
 
 
 
 
 Role Purpose:
 
 
 
 The Junior Mechanical Engineer supports the delivery of mechanical works by assisting in the review, coordination, and implementation of design and construction activities on site.
 
 
 Working under the guidance of the Senior Mechanical Engineer and reporting to the Design Manager, the role contributes to shop drawing reviews, site inspections, technical documentation, and multidisciplinary coordination to ensure works are executed in accordance with approved drawings, specifications, and project requirements.
 
 
 The role is primarily site-focused, with responsibility for resolving day-to-day construction issues and supporting technical workflows. As part of this, the Mechanical Engineer is expected to actively contribute to drafting, detailing, and preparation of sketches, mark-ups, and redline drawings using CAD/BIM tools where required (e.g., routing adjustments, coordination fixes, temporary works), ensuring timely and practical solutions without over-reliance on dedicated drafting resources.
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 
 Key Activities
 
 
 
 
 Design, Site &amp; Construction Support (Mechanical)
 
 
 <ul>
 <li>
 Provide day-to-day mechanical engineering support on site, addressing construction queries, RFIs, and technical clarifications.
 </li>
 <li>
 Review mechanical works (HVAC, plumbing, fire protection, etc.) to verify compliance with approved drawings and specifications.
 </li>
 <li>
 Identify mechanical site issues, discrepancies, or non-conformances and report to the Senior Mechanical Engineer.
 </li>
 <li>
 Coordinate mechanical activities with structural, architectural, electrical, and fit-out works to avoid clashes and execution conflicts.
 </li>
 <li>
 Support inspections, testing, and commissioning activities for mechanical systems.
 </li>
 <li>
 Prepare and update sketches, mark-ups, and simple mechanical drawings/details using CAD tools to support site execution.
 </li>
 <li>
 Assist in producing redline drawings and as-built markups based on actual site conditions.
 </li>
 <li>
 Provide hands-on drafting support (AutoCAD/Revit/BIM tools) when required to resolve site issues efficiently.
 </li>
 <li>
 Ensure all issued sketches and drawings are clear, coordinated, and aligned with approved design intent.
 </li>
 </ul>
 
 
 Shop Drawings, Submittals &amp; As-Built Support
 
 
 <ul>
 <li>
 Review mechanical shop drawings, material submittals, and method statements under supervision.
 </li>
 <li>
 Ensure compliance with design intent, specifications, and project standards.
 </li>
 <li>
 Assist in preparing technical comments and tracking submittal status.
 </li>
 <li>
 Verify that approved shop drawings and materials are properly implemented on site.
 </li>
 <li>
 Support preparation and validation of mechanical as-built drawings and documentation.
 </li>
 </ul>
 
 
 Technical Queries, RFIs &amp; NCR Management
 
 
 <ul>
 <li>
 Assist in preparing responses to RFIs, Technical Queries (TQs), and site clarifications.
 </li>
 <li>
 Support investigation and close-out of NCRs, observations, and quality issues.
 </li>
 <li>
 Coordinate with the Senior Mechanical Engineer to resolve technical and coordination issues.
 </li>
 <li>
 Maintain records of technical correspondence and site decisions.
 </li>
 </ul>
 
 
 Coordination &amp; Communication
 
 
 <ul>
 <li>
 Coordinate with site engineers, subcontractors, and suppliers on mechanical matters.
 </li>
 <li>
 Interface with other disciplines (Architectural, Structural, Electrical, etc.) for coordinated delivery.
 </li>
 <li>
 Attend coordination meetings and provide updates to senior team members.
 </li>
 <li>
 Ensure proper use of document control systems and project workflows.
 </li>
 </ul>
 
 
 Continuous Improvement &amp; Knowledge Sharing
 
 
 <ul>
 <li>
 Develop knowledge of mechanical systems, installation practices, and coordination processes.
 </li>
 <li>
 Support lessons learned and continuous improvement initiatives.
 </li>
 <li>
 Seek guidance from senior engineers and contribute to team knowledge sharing.
 </li>
 <li>
 Promote best practices in mechanical construction quality and execution.
 </li>
 </ul>
 
 
 JOB SPECIFICATIONS
 
 
 
 
 Industry / Domain
 
 
 <ul>
 <li>
 Design &amp; Build engineering projects within the construction industry
 </li>
 <li>
 Multidisciplinary coordination across design and site delivery stages
 </li>
 <li>
 Mechanical systems implementation including HVAC, plumbing, and fire protection systems
 </li>
 </ul>
 
 
 Necessary Knowledge and Experience
 
 
 <ul>
 <li>
 Minimum 4&ndash;7 years of relevant experience in mechanical engineering within construction or design-build environments
 </li>
 <li>
 Experience in reviewing drawings, submittals, and supporting site execution
 </li>
 <li>
 Basic understanding of HVAC, plumbing, and fire protection systems
 </li>
 <li>
 Familiarity with multidisciplinary coordination and construction workflows
 </li>
 <li>
 Good command of English (written and spoken)
 </li>
 </ul>
 
 
 Education and Certification Minimum Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Mechanical Engineering
 </li>
 <li>
 Professional certification is an advantage but not mandatory
 </li>
 </ul>
 
 
 Job Specific and Technical Skills
 
 
 <ul>
 <li>
 Working knowledge of AutoCAD, Revit, and BIM tools
 </li>
 <li>
 Ability to interpret and review mechanical drawings and specifications
 </li>
 <li>
 Basic understanding of installation, testing, and commissioning processes
 </li>
 <li>
 Ability to produce basic drawings, sketches, and redlines when required to support site delivery
 </li>
 <li>
 Good organizational and documentation skills
 </li>
 <li>
 Strong attention to detail and problem-solving ability
 </li>
 </ul>
</div>

Junior Mechanical Engineer

Explore 287+ Technical support manager in Riyadh this August. Find roles across top companies and apply now to boost your career.