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technical support manager

Qualcomm

<div><h2 class="jobSectionHeader">Company:</h2>
Qualcomm Middle East Information Technology Company LLC<h2 class="jobSectionHeader">
Job Area:</h2>
Engineering Group, Engineering Group &gt; Software Applications Engineering
General Summary:<div>
About Us
Qualcomm is enabling a world where everyone and everything can be intelligently connected. You interact with products and technologies made possible by Qualcomm every day, including 5G-enabled smartphones that double as pro-level cameras and gaming devices, smarter vehicles and cities, and the technology behind the smart, connected factories that manufactured your latest purchase. Qualcomm 5G and AI innovations are the power behind the connected intelligent edge. You&rsquo;ll find our technologies behind and inside the innovations that deliver significant value across multiple industries and to billions of people every day.
About the Role
Qualcomm is leveraging its expertise in hardware-accelerated AI to deliver powerful, energy-efficient generative AI and computer vision workloads for data centres. As a Technical Account Manager (TAM) on the Qualcomm Data Centre team in Riyadh, you will manage key customer projects and oversee technical aspects of hardware and software deployments for deep learning inference acceleration at rack-scale. This role requires strong technical leadership, project management skills, and the ability to build trusted relationships with customers.
Key Responsibilities will include:<ul><li>
Support the sales account manager by leading the management of the technical relationships between the customer and Qualcomm&rsquo;s Data Centre business unit</li><li>
Provide overall project management for the customer project from concept through commercial deployment</li><li>
For projects under development: drive customer issues to resolution, mitigate escalations and set expectations with the customer by collaborating with engineering on a daily basis</li><li>
For projects under evaluation: engage with the customer by organizing trainings, reviewing the design concept, gathering project requirements, and analysing the gaps &amp; risk involved in commercial deployment</li><li>
Align customer milestones with Qualcomm&rsquo;s hardware and software deliverable timeline by collaborating with product and program management</li><li>
Review the customer portfolio on a monthly basis, prioritize customer projects and provide justification for technical support resource allocation</li></ul> 
Minimum Qualifications, Experience and Skills:<ul><li>
8+ years cloud data centre experience.</li><li>
4+ years of managing large scale data centre projects and customer relationships</li><li>
Ability to proactively manage customer expectations to influence customer relations and design decisions</li><li>
Excellent oral and written communication skills, including the ability to effectively present information to a range of audiences</li><li>
Familiarity with cloud reliability requirements, SLAs, and instance qualification processes.</li><li>
Excellent communication and problem-solving skills.</li></ul> 
Preferred Qualifications<ul><li>
Program Manager, managing complex technical projects in a SW environment</li><li>
Experience leading and directing engineers that are in independent functional organizations.</li></ul> 
Education Requirements<ul><li>
Bachelor's, Electrical Engineering, Computer Science</li><li>
Preferred: Master's, Business Administration and/or Electrical Engineering, Computer Science</li></ul>
What's on Offer
Apart from working with great people, we offer the below:<ul><li>
Salary including housing &amp; transport allowance</li><li>
Stock (RSU's) and performance related bonus</li><li>
16 weeks fully paid Maternity Leave</li><li>
6 weeks fully paid Paternity Leave</li><li>
Employee stock purchase scheme</li><li>
Child Education Allowance</li><li>
Relocation and immigration support (if needed)</li><li>
Life and Medical Insurance</li><li>
Live+ Well Reimbursement for health and recreational membership fees</li></ul></div>
Minimum Qualifications:<ul><li>Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Applications Engineering, Software Development experience, or related work experience.
</li></ul>OR 
Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Applications Engineering, Software Development experience, or related work experience. 
OR 
PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience. 
 
<ul><li>3+ years of experience with Programming Language such as C, C++, Java, Python, etc.</li><li>3+ years of experience with debugging techniques.</li></ul><ul><li>References to a particular number of years experience are for indicative purposes only. Applications from candidates with equivalent experience will be considered, provided that the candidate can demonstrate an ability to fulfill the principal duties of the role and possesses the required competencies.</li></ul><div>
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).</div>
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers.</div>

Technical Account Manager (TAM) – Qualcomm Datacentre Team, Riyadh, KSA

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
IT Manager 
 
We are Amazon; we pioneer. 
 
Since opening in 1995, we&rsquo;ve been pushing the boundaries of possible further and further. We&rsquo;re also working to become Earth&rsquo;s most customer-centric company. 
 
We&rsquo;re seeking a driven IT Manager to join our Fulfillment &amp; Operations IT team, who keep our busy Fulfillment Centers running. These facilities are 24/7 production environments, where we handle and coordinate our huge, fast-moving inventory of products. You and your team will keep our Fulfillment Center running smoothly, by resolving complex hardware, software, server and infrastructure issues. 
Your responsibilities: As you keep an eye on your Fulfillment Center&rsquo;s IT infrastructure, the extent of your duties will include but not be limited to: 
 
Ensuring that IT maintenance work and troubleshooting is carried out to a high standard and follows all Amazon polices and guidelines, specifically IT and Health &amp; Safety. Leading the coordination of trouble tickets and change management to strict Service Level Agreements (SLAs), 
 
You&rsquo;re confident in your IT project management skills: you can coordinate and watch over your team&rsquo;s projects as they support technical task execution. You&rsquo;ll also ensure everyone in your team takes real IT Ownership, ensuring effective reporting while working towards efficient, internal customer satisfaction, 
 
You&rsquo;ll be responsible for the development and management of the IT budget, through its lifecycle and encourage, support and facilitate IT skill development of Fulfillment Center staff, 
 
You&rsquo;ll lead people, hours and shifts: this will include staff and team scheduling, 
 
Inspire continuous improvement of all IT team processes and initiatives: you&rsquo;ll get behind our Fulfillment department continually driving operational excellence 
 
A day in the life 
Preferred qualifications 
 
A Master&rsquo;s degree in a relevant discipline is a nice-to-have, 
An understanding of core internet technologies, including DHCP, DNS, mail transport, TCP/IP and network file systems, 
CISCO experience and certifications, 
Certifications in Unix/Linux System support and/or Microsoft Windows system support, 
Telecom knowledge, including VOIP / SIP as well as mobile technologies, 
Previous help desk / technical support experience and/or previous Service Delivery and Service Level Management experience, 
ITIL and Prince2 certifications would be advantageous, 
You&rsquo;re willing and able to develop the skills needed to support specific Fulfillment Center Automated Systems, 
Experience in procurement, inventory and asset management of IT equipment, as well as the overall IT lifecycle,
 
 
We&rsquo;re looking forward to receiving your application, preferably in English. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
<h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in project management</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

IT support Manager (open for Saudi nationals only), OTS

HERE Technologies

<div>
 
 
 The Team
 
 
 
 We are a group of self-motivated individuals who work closely with our customers, to provide support through the entire customer journey. From pre-sales to onboarding to adoption and expansion, we are the Voice of the Customer. Our primary objectives are to Engage, Adopt, Expand, and Retain relationships with our customers and help bring their visions to reality. We foster a highly collaborative environment working closely with our Customers, Engineering, Product Management etc. to help build the best location services available in the market today. It&rsquo;s highly rewarding when we get to see much of our work out in the real world in location-based applications and services used in the everyday. If this sounds like something you want to do, then we&rsquo;d love to talk with you.
 
 
 
 
 
 
 The Role
 
 
 
 As a
 
 Technical Customer Succes Manager
 
 , you will be responsible for the successful delivery, adoption, and ongoing engagement of HERE&rsquo;s technology solutions to customers and ensuring these solutions continue to be successful for the customer over time. You&rsquo;ll oversee day-to-day customer relationships as well as actively participate in retaining and growing those relationships.
 
 
 
 
 
 The role will focus on key and strategic accounts in Automotive, utilizing HERE products and services.
 
 
 
 
 
 
 Main Responsibilities
 
 
 <ul>
 <li>
 Own the overall success of the account (high-touch engagement), develop and executive a Success Plan to help Customers maximize the value from utilizing HERE products / services, with a laser focus on customer centricity.
 </li>
 <li>
 Drive complex, strategic and large-scale customer programs (large Automotive OEM)
 </li>
 <li>
 Collaborate with stakeholders and manage cross-functionally to ensure successful customer delivery (product launches, POC, projects, etc.)
 </li>
 <li>
 Proactively identify and manage risks, and project escalations from the client and work with the Project / Program Managers to resolution, driving projects to successful completion
 </li>
 <li>
 Be the Voice of the Customer for a broad portfolio of products and services by providing regular feedback to Product and Sales, as well as proactively drive executive-level review and decision making as needed
 </li>
 <li>
 Own customer journey, drive adoption, expansion of customer footprint with HERE products and services, drive to provide value to increase customer retention &amp; advocacy.
 </li>
 <li>
 Consult clients on potential opportunities to improve their Navigation, IoT and LBS solutions, in conjunction with HERE Sales teams
 </li>
 <li>
 Acts as the main technical customer interface and ensure customer requirements are understood across internal divisions
 </li>
 <li>
 Identify gaps in methodologies and/or processes for any part of the customer lifecycle and drive change for continuous improvement
 </li>
 <li>
 Travel up to 25%, both domestic and international, to meet customers and suppliers as needed
 </li>
 </ul>
 
 
 
 
 
 Who are you?
 
 
 
 This role is open to
 
 Saudi nationals only
 
 , in line with local labor regulations and our commitment to Saudization. We&rsquo;re proud to support Vision 2030 by prioritizing local talent and helping grow opportunities for Saudi professionals.
 
 
 
 
 
 This role requires a high level of expertise in program management and proactive relationship building, leadership, technical expertise, and commercial awareness, as well as the ability to influence positive outcomes, along with most of the following:
 
 <ul>
 <li>
 5-10 years of technical experience (content / software / engineering) with a pre-sales track record or an equivalent technically oriented management function
 </li>
 <li>
 Experience in Customer Success and strong Technical Account Management skills working with large enterprise customers. Experience in all aspects of program management (execution and delivery) involving large cross-functional teams.
 </li>
 <li>
 A strong sense of ownership of the customer account &amp; ensure a trusted partnership is established with the customer.
 </li>
 <li>
 Excellent consultative, advisory, organizational skills with an aptitude for strategic thinking, proactive risk management and problem solving
 </li>
 <li>
 Sound understanding of Automotive infotainment, ADAS, in-vehicle and cloud solutions
 </li>
 <li>
 Strong leadership &amp; communication skills, with ability to influence people outside of one&rsquo;s own managerial matrix and a track record of solid cross-functional stakeholder management and collaboration skills.
 </li>
 <li>
 Excellent interpersonal and communication skills in English, and inter-cultural work experience; local language skills are a plus
 </li>
 <li>
 Graduate bachelor&rsquo;s degree in Computer Science, Electrical Engineering or an equivalent technical field preferred. PMI PMP certification (or equivalent) is a plus.
 </li>
 </ul>
 
 
 
 
 As part of HERE Technologies employment process, candidates will be required to successfully complete a background verification process. This offer and any related claims are subject to the successful completion of a background verification. -
 
 
 
 
 
 
 Who are we?
 
 
 
 HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes &ndash; from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
 
 
 At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people&rsquo;s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.
 
</div>

Technical Customer Success Manager

Tabby | تابي

<div>
 
 Application Deadline:
 
 16 December 2025
 
 
 
 Department:
 
 Partner Support Ops
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Sergei Piatkov
 
 
 
 Description
 
 
 
 Tabby is seeking a
 
 Partner Support Team Leader
 
 who is observant, analytical, goal-oriented, and people-focused. You will play a key role in ensuring that our partners receive world-class support by managing performance, enabling process excellence, and developing high-performing teams.
 
 
 This role requires someone who thrives in a fast-paced environment, can translate business priorities into operational targets, and is confident in coaching and inspiring others. You will be responsible for delivering an outstanding partner experience while ensuring adherence to service levels, operational policies, and continuous improvement standards.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Team Leadership &amp; Coaching
 </li>
 <ul>
 <li>
 Lead, coach, and motivate a Partner Support team to consistently achieve KPIs (CSAT, FCR, Productivity, Adherence).
 </li>
 <li>
 Deliver structured feedback through QA reviews, calibration sessions, and performance 1:1s.
 </li>
 <li>
 Create and maintain development plans to grow skills and retain top performers.
 
 </li>
 </ul>
 <li>
 Operational Delivery
 </li>
 <ul>
 <li>
 Manage daily workflows, escalations, and partner deliverables across multiple support channels.
 </li>
 <li>
 Drive performance improvement routines, ensuring SLA achievement and fair application of policies (e.g., DAT, Hold Timer, CSAT Fraud controls).
 </li>
 <li>
 Collaborate with Operations Manager to identify risks, close delivery gaps, and optimize team scheduling.
 
 </li>
 </ul>
 <li>
 Quality &amp; Process Management
 </li>
 <ul>
 <li>
 Participate in QA monitoring and ensure action plans are executed.
 </li>
 <li>
 Champion the side-ticket and escalation framework to maintain efficiency and traceability.
 </li>
 <li>
 Keep the team updated on product/process changes and industry trends.
 </li>
 <li>
 Identify opportunities for automation and workflow improvement to enhance partner experience.
 
 </li>
 </ul>
 <li>
 Stakeholder &amp; Business Alignment
 </li>
 <li>
 Partner with Scoring, Finance, BD, and Product teams to resolve escalations and streamline partner journeys.
 </li>
 <li>
 Support delivery of business targets through reporting, root-cause analysis, and solution proposals.
 </li>
 <li>
 Escalate high-impact issues to senior management with clear data and recommendations.
 
 
 </li>
 </ul>
 Skills, Knowledge &amp; Expertise
 
 
 <ul>
 <li>
 Proven success in contact center or B2B support leadership (1+ years as TL or Manager).
 </li>
 <li>
 Experience with financial services, fintech, banking, or e-commerce preferred.
 </li>
 <li>
 Strong coaching, people development, and performance management skills.
 </li>
 <li>
 Excellent analytical and problem-solving abilities; able to turn data into action.
 </li>
 <li>
 Fluency in English (B2+) required; strong Arabic is an advantage.
 </li>
 <li>
 Experience in remote or distributed team management is a plus.
 </li>
 <li>
 Confident handling demanding partners, escalations, and sensitive situations.
 </li>
 <li>
 Skilled in reporting and presenting findings to management.
 </li>
 <li>
 Bachelor&rsquo;s degree in a relevant discipline (business, operations, or related field).
 
 
 
 </li>
 </ul>
 Job Benefits
 
 
 <ul>
 <li>
 Quarterly Bonus based on achieving operational targets.
 </li>
 <li>
 Career Growth Opportunities, subject to business needs and performance.
 </li>
 <li>
 Rotational Shifts: 24/7 operation, 5 working days per week, 9-hour shifts including breaks.
 </li>
 <li>
 Exposure to a high-growth fintech environment with opportunities to shape operational excellence.
 
 </li>
 </ul>
</div>

Partner Support Team Leader , Saudi Nationals

Abdul Latif Jameel

Responsible for proper implementation of technical service activities by ensuring all field concerns reflected to manufacturers and contributing to overall customer satisfaction by providing timely, precisely and accurately assistance on technical issues. MAJOR ACTIVITIES: Description <ul> <li>Responsible for establishing special diagnostic and calibration bay for autonomous cars as per suppliers' technical instructions and guidelines.</li> <li>Manage new vehicle testing environment</li> <li>Participate in tests and technical activities scheduled with Manufacturers/ Autonomous Cars' Supplier</li> <li>Improve/ maintain smooth system for gathering technical data from field.</li> <li>Communicate/ follow up on top technical problems with Manufacturers/ Autonomous Cars' Supplier</li> <li>Ensure the introduction of high-quality products before being set in operation.</li> <li>Maintain file for diagnostic tools/equipment and ensure their excellent working conditions (inventory/ maintenance/ upgrading/ and proper utilization)</li> <li>Recover used warranty parts to Manufacturers, whenever required.</li> <li>Organize Initial Quality Surveys (IQS) with Manufacturers/ Autonomous Cars' Suppliers after the introduction of new models. Issue market product report to Manufacturers/ Autonomous Cars' Supplier, whenever required.</li> <li>Ensure STOP CONCEPT maintained and properly implemented.</li> <li>Ensure workflow efficiency by establishing a system to assign tasks to technicians based on skill and availability.</li> <li>Recruit, train, and supervise technicians, and support staff.</li> <li>Conduct performance evaluations and provide coaching or disciplinary action when needed.</li> <li>Liaise with ALJR to ensure best implementation JMSS-ALJR SLA outcomes</li> <li>Report to management on field performance, risks, and technical developments.</li> </ul> Minimum Qualifications: <ul> <li>Degree in Mechanical/ Automotive Engineering Minimum Experience:</li> <li>8 Years in automotive industry with 2 years managerial experience. Job-Specific Skills:</li> <li>Able to deal with stress, patient, persistent.</li> </ul> Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Management, Other, and Business Development</li> </ul> Industries <ul> <li>International Trade and Development and Repair and Maintenance</li> </ul>

Technical Field Operations Manager

Confidential Semi-Government

<div>
 
 
 Job Purpose
 
 
 
 The role holder is responsible for AI &amp; Digital Solutions including the design, development, deployment, and management of products and digital platforms (CBU, EBU, WBU). And ensure business demand fulfillment, and oversee system rollouts, technical support, risk management, operational standards, incident management, and digital transformation, drive reliability, oversee asset management, and support AI and analytics projects. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.
 
 
 
 
 
 Job Responsibility
 
 
 <ul>
 <li>
 Oversee the design, development, deployment and management of products (CBU, EBU, WBU) and digital platforms under the Sector
 </li>
 <li>
 Ensure fulfillment of business demand originated from Business Units at acceptable level in coordination with other Sectors, acting as central demand management function, except for Network roll out and expansion
 </li>
 <li>
 Participate in the development of organization strategy &amp; contribute to the process of management &amp; corporate decision making with Executive Team
 </li>
 <li>
 Direct and manage the Sector functions, providing leadership and facilitating work processes in order to achieve high performance standards
 </li>
 <li>
 Implement the transition plan for the new organization structure along with ensuring the selection of right people, technologies and implementation of new processes
 </li>
 <li>
 Champion and lead change in the Sector providing guidance and support, necessary for continuous improvement
 </li>
 <li>
 Ensure compliance with organizational policies, procedures and quality standards in the Sector
 </li>
 <li>
 Direct and guide the development of an effective and cost-efficient Sector strategy and roadmap to support the company Sectors
 </li>
 <li>
 Work collaboratively with the other Sectors to develop and maintain an integrated business and platforms strategy that clearly identifies timescales, effort &amp; costs
 </li>
 <li>
 Direct and facilitate the roll out of new systems and technologies required by the Sectors
 </li>
 <li>
 Ensure timely delivery of services and technical support in accordance with the overall business strategy of the organization
 </li>
 <li>
 Ensure acceptable technical environments and operational standards for systems under the responsibility of the Sector
 </li>
 <li>
 Manage sector risks and participate with the company Executive Management in the overall risk management for the organization
 </li>
 <li>
 Oversee the alignment of teams&rsquo; objectives with strategic goals and budget allocation during the QBR process
 </li>
 <li>
 Direct financial budgeting and investment planning for the Sector in line with established objectives and overall strategy of the organization
 </li>
 <li>
 Control budget allocation (CAPEX and OPEX) as per approved budget
 </li>
 <li>
 Ensure operational governance over subsidiary by managing Master SLA contracts, ensuring consistency and risk management
 </li>
 <li>
 Oversee E2E operation of WBU products, including incident, problem and quality management, bug fixing, upgrades and back-ups management, disaster recovery, administration
 </li>
 <li>
 Govern the digital transformation for AI &amp; Digital Solutions and products
 </li>
 <li>
 Plan, design, and implement business continuity and disaster recovery plans to meet risk management requirements
 </li>
 <li>
 Govern the performance (as per SOW of MSP contracts) of the various services and products across all Sectors including IOT2
 </li>
 <li>
 Direct the Sector Tribe Alliances to ensure compliance with all relevant quality management procedures and controls across various project and systems, to guarantee compliance and delivery of high quality products/service as per SLAs
 </li>
 <li>
 Direct implementation of continuous improvements in existing platforms to achieve higher productivity and efficiency for internal and external users
 </li>
 <li>
 Ensures all systems and processes related to operations are functioning seamlessly and are integrated with other related units, drives operational reliability in the system by introducing new tools and techniques.
 </li>
 <li>
 Oversee asset management process and ensure alignment with TS&amp;A, incl. roadmap development, deployment, maintenance, and disposal
 </li>
 <li>
 Oversee the demand and supply of data are met across the Company and based on priorities
 </li>
 <li>
 Ensure data access management, data quality assurance, and other data management functions are implemented according to data governance guidelines
 </li>
 <li>
 Ensure the technological features and functions are in place to deliver the insights needed for evolving business needs
 </li>
 <li>
 Oversee the definition of cross-sector and strategic analytics project, related to Top Management analysis requests
 </li>
 <li>
 Oversee cross-functional AI &amp; Analytics solutions development that support decision coordination among related BUs and FUs
 </li>
 <li>
 Collaborate with Business to identify and evaluate data monetization opportunities, leveraging the company insights generation capabilities to develop and market valuable products for third parties
 </li>
 <li>
 Additional mandates Crisis Management Team from decree #78:
 </li>
 <li>
 Evaluate emergency situations that are raised by the concerned units within the company framework and follow up on the implementation of preparedness plans for each case, and to direct the development of any necessary plans in case not existed
 </li>
 <li>
 Raise emergency and crisis situations when they occur to CEO to obtain his approval to declare the state of emergency, and notify the Risk Management Committee accordingly
 </li>
 <li>
 Follow up on the implementation of Emergency Plans and Crisis Management plans &ndash; Pre-determined- through the concerned teams, and to evaluate the situation continuously and reports directly to the CEO until normal operation is recovered and announce the end of the crisis as per approved organization framework
 </li>
 <li>
 Conduct usual/emergency meetings in the presence of the members whom selected by the team leader for each operational team based on the team leader&rsquo;s assessment of the situation
 </li>
 <li>
 Experience in AI development, data monetization, and partnership preferably within telecommunications or technology industry.
 </li>
 </ul>
 
 
 
 
 Years of Experience
 
 
 <ul>
 <li>
 A minimum of 8 years of relevant experience with at least 3 - 4 years of experience in a similar role.
 </li>
 </ul>
 
 
 
 
 Education
 
 
 
 Bachelor Degree in Information Technology or Computer Science
 
</div>

AI & Digital Solutions Principle Expert

Ruwa Construction & Development Co.

RUWA Group is hiring a motivated IT Support / Data Analyst to join our team in Riyadh.Requirements:<ul><li>Fresh graduates are welcome to apply</li><li>Must have an IT or Computer Science background</li><li>Basic understanding of data analysis and reporting</li><li>Knowledge of Power BI is an advantage</li><li>Eager to learn and grow in a construction business environment</li><li>Must be based in Riyadh</li></ul>To apply, please fill out this form:https://forms.gle/5vmyJb4rxixohGXP8Job Type: Full-time

IT Officer / IT Support

Explore 1952+ Technical support manager in Riyadh this December. Find roles across top companies and apply now to boost your career.