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assistant manager demand planning

vendor manager

Ericsson

<div>
 
 Join our Team
 
 
 
 
 About This Opportunity
 
 
 
 We are looking for a Head of Vendor Management to lead our partnerships with Approved Service Providers (ASPs) and subcontractors delivering telecom field services across Egypt. You will own the full vendor lifecycle &mdash; strategy, governance, performance, risk, and cost &mdash; ensuring partners deliver safely, on time, and at the right quality. This role sits at the crossroads of operations, sourcing, finance, and health and safety, and requires deep, hands-on knowledge of the Egyptian telecom subcontractor landscape.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Define and drive the vendor and ASP strategy for Egypt, including delivery models, commercial structures, and vendor segmentation.
 </li>
 <li>
 Manage day-to-day vendor performance across field rollout, maintenance, and site services, tracking productivity, quality, and cost.
 </li>
 <li>
 Lead capacity planning: forecast demand, secure trained crews, and proactively resolve bottlenecks.
 </li>
 <li>
 Establish and run formal governance with key vendors, including regular performance reviews, escalation paths, and corrective action tracking.
 </li>
 <li>
 Ensure compliance with ethics, anti-corruption standards, health and safety requirements, and local regulations across all subcontracted work.
 </li>
 <li>
 Partner with Sourcing on vendor selection, contract negotiations, rate cards, and performance-based commercial structures.
 </li>
 <li>
 Control vendor spend and drive cost optimisation without compromising safety or quality.
 </li>
 <li>
 Align internal teams &mdash; operations, finance, legal, and project management &mdash; on vendor plans, risks, and priorities.
 </li>
 <li>
 Lead, coach, and develop a team of vendor and ASP managers.
 
 
 </li>
 </ul>
 
 You Will Bring
 
 
 
 <ul>
 <li>
 10+ years in telecom network rollout and/or managed services field operations.
 </li>
 <li>
 Bachelor's degree in Engineering, Business, or a related field. Postgraduate qualifications or certifications in project management, sourcing, or operations are an advantage.
 </li>
 <li>
 Deep, recent experience in the Egyptian telecom market &mdash; either managing Egyptian ASPs/subcontractors directly, or having held a leadership role within an Egyptian ASP/subcontractor.
 </li>
 <li>
 Demonstrated success in vendor performance management: KPIs, audits, governance, and improvement programs.
 </li>
 <li>
 Solid track record in commercial and contract discussions with vendors.
 </li>
 <li>
 Strong understanding of telecom field operations, site lifecycle, and health and safety requirements.
 </li>
 <li>
 Ability to design and run clear governance frameworks with KPIs and performance dashboards.
 </li>
 <li>
 Excellent negotiation skills; able to balance cost, quality, capacity, and risk.
 </li>
 <li>
 Strong stakeholder management and people leadership capabilities.
 </li>
 <li>
 Fluency in English and Arabic (written and spoken).
 
 
 </li>
 </ul>
 
 Why join Ericsson?
 
 At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
 
 
 What happens once you apply?
 
 Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
 
 
 
 Primary country and city:
 
 Egypt (EG) || Cairo
 
 
 
 Req ID:
 
 784179
</div>

Head of Vendor Management

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Job Description
 
 
 
 We are seeking a
 
 Specialist Vendor Operations - Key Accounts
 
 to join our dynamic team and contribute to our expanding endeavors. He/she will be accountable for the day-to-day activities and supporting the local Operations Manager &amp; Key Account Managers for
 
 Pharmacies
 
 in the execution of priorities and tasks for key accounts. Main point of contact for vendors ensuring any changes, issues or requests are completed and tracked If you possess leadership qualities and are seeking a fresh challenge, an opportunity awaits you within our international workplace.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Own key account on-boarding processes including scanning inventory for catalogue creation &amp; ensuring 100% accuracy and completion of assortment information setting up branches across platforms &amp; setting up opening hours for Pharmacies
 </li>
 <li>
 Coordinating monthly scanning dates for selected accounts and ensuring actions are taken immediately (updating catalogue, price changes etc)
 </li>
 <li>
 Actioning vendor changes i.e. opening hours, contact numbers, assortment
 </li>
 <li>
 Responsible for updating vendor's assortment catalogue and integrations process for assortment, inventory management &amp; price updates
 </li>
 <li>
 Regularly reviewing vendor's assortment looking at orders generated &amp; top out-of-stock worst offenders; sharing reports with the local ops manager
 </li>
 <li>
 Generating performance reports supported with detailed data analysis to drive the right focus on key improvement areas
 </li>
 <li>
 Regularly visiting vendors to build strong on-the-ground relationships and leverage these to drive improvements, understand key pain points and best practices
 </li>
 <li>
 Provide operational oversight on vendors' performance
 </li>
 <li>
 Daily review of performance &amp; monitoring of inventory/price updates, identifying any issues and resolving to ensure correct availability &amp; prices
 </li>
 <li>
 Responsible for ensuring vendors have the right training, tools (devices etc) and processes in place ensuring local tracking, implementation and vendors compliance
 </li>
 <li>
 Vendors' point of contact for any technical or process issues, creating incident tickets / providing guidance/solutions immediately
 </li>
 <li>
 Collaborate with other VCs within the market and across the region for best practices and lessons learned
 </li>
 <li>
 Consistently able to priorities by focusing on high-impact/critical tasks and multi-task
 </li>
 <li>
 Ability to react to local market issues with appropriate solutions and escalate to local Ops Manager, where necessary
 </li>
 <li>
 Communicating key trends, opportunities and issues effectively to local operations managers and key account managers
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Strong vendor operational knowledge
 </li>
 <li>
 Ability to document processes and guidelines
 </li>
 <li>
 Ability to work with data and highlight key insights
 </li>
 <li>
 Ability to solve minor issues efficiently, understand which issues require escalation and propose documents/changes to mitigate
 </li>
 <li>
 Ability to build relationships, motivate peers and manage upwards
 </li>
 <li>
 3+ years experience in an operational role
 </li>
 <li>
 Understands grocery operations
 </li>
 <li>
 Ability to build relationships, motivate peers and manage upwards
 </li>
 <li>
 Pharmacy or Biotechnology graduate is a plus.
 </li>
 </ul>
</div>

Specialist Key Accounts Operations

VXI Global Solutions

<div>
 
 
 Procurement Specialist &ndash; VXI Egypt (BPO Industry)
 
 
 
 
 
 
 
 Location:
 
 Cairo, Egypt
 
 
 
 Industry:
 
 BPO / Contact Center
 
 
 
 
 
 
 Position Summary
 
 
 
 The Procurement Specialist is responsible for managing the end-to-end procurement process, ensuring the timely sourcing and purchasing of goods and services while maintaining cost efficiency, quality standards, and compliance with company policies. The role supports operational continuity by building strong vendor relationships and optimizing procurement activities within a fast-paced BPO environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage the full procurement cycle including sourcing, vendor selection, purchase orders, and delivery follow-up
 </li>
 <li>
 Negotiate pricing, contracts, and service agreements with suppliers to achieve cost-effective solutions
 </li>
 <li>
 Build and maintain strong relationships with vendors and service providers
 </li>
 <li>
 Ensure timely procurement of operational and administrative requirements to support business needs
 </li>
 <li>
 Monitor supplier performance and resolve any procurement-related issues or delays
 </li>
 <li>
 Maintain accurate procurement records, documentation, and reports within ERP systems
 </li>
 <li>
 Coordinate with Finance and stakeholders to ensure smooth Procure-to-Pay (P2P) operations
 </li>
 <li>
 Ensure compliance with company procurement policies and procedures
 </li>
 <li>
 Conduct market research to identify new suppliers and cost-saving opportunities
 </li>
 <li>
 Support inventory monitoring and purchasing forecasts when required
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum 3 years of experience in Procurement / Purchasing
 </li>
 <li>
 Strong hands-on experience in procurement operations and vendor management
 </li>
 <li>
 Solid knowledge of ERP systems
 </li>
 <li>
 Good understanding of the Procure-to-Pay (P2P) cycle
 </li>
 <li>
 Strong negotiation and communication skills
 </li>
 <li>
 Ability to work in a fast-paced and dynamic environment
 </li>
 <li>
 Good analytical and problem-solving skills
 </li>
 <li>
 English proficiency level of B1+ or higher
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience within the BPO / Contact Center industry is a plus
 </li>
 <li>
 Strong knowledge of Microsoft Excel and reporting tools
 </li>
 <li>
 Ability to manage multiple vendors and priorities simultaneously
 </li>
 </ul>
 
 
 
 
 
 Working Conditions
 
 
 <ul>
 <li>
 Rotational shifts starting from 10:00 AM up to a maximum of 10:00 PM
 </li>
 <li>
 Onsite work environment
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Vendor Management
 </li>
 <li>
 Negotiation Skills
 </li>
 <li>
 Cost Optimization
 </li>
 <li>
 ERP Systems Knowledge
 </li>
 <li>
 Procurement Operations
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Attention To Detail
 </li>
 </ul>
 
 
</div>

Procurement Specialist

World Central Kitchen

<div>
 
 About World Central Kitchen (WCK)
 
 
 
 Founded in 2010 by Chef Jos&eacute; Andr&eacute;s, World Central Kitchen (WCK) is an international nonprofit organization that is first to the frontlines, providing fresh meals in response to disasters and crises. WCK has served more than 450 million meals by leveraging local resources and adapting in real time when disasters strike.
 
 
 
 What You Will Do
 
 
 
 The Procurement Coordinator will play a key role in managing and enhancing WCK's procurement activities across Gaza and Middle East operations. This role goes beyond transactional procurement, focusing on vendor expansion, cost optimization, cycle efficiency, and quality assurance. The Coordinator will lead negotiations with suppliers, streamline procurement workflows, ensure compliance with WCK standards, and deliver cost-effective, high-quality solutions to support WCK's large-scale humanitarian operations in Egypt and Gaza.
 
 
 
 
 Vendor Management &amp; Expansion
 
 
 
 
 <ul>
 <li>
 Identify, evaluate, and onboard new vendors across food and non-food categories to diversify the supplier base
 </li>
 <li>
 Build strong, transparent, and long-term relationships with local, regional, and international suppliers
 </li>
 <li>
 Conduct vendor performance evaluations and ensure compliance with WCK's quality, delivery, and ethical standards
 </li>
 <li>
 Drive competition among suppliers to ensure best value procurement
 </li>
 <li>
 Ensure full cold chain integrity for temperature-sensitive products across sourcing, transport, and delivery
 </li>
 <li>
 Develop and maintain contingency sourcing plans for critical items to ensure uninterrupted supply during emergencies, border closures, or market disruptions
 
 
 </li>
 </ul>
 
 
 Procurement Cycle Enhancement
 
 
 
 
 <ul>
 <li>
 Oversee the full procurement cycle: PR creation, RFQ issuance, vendor comparison, PO issuance, approvals, and follow-up
 </li>
 <li>
 Optimize cycle times by removing bottlenecks and ensuring smooth coordination with logistics, finance, and operations teams
 </li>
 <li>
 Ensure all procurements are tracked in Airtable/ERP systems with complete visibility
 </li>
 <li>
 Implement process improvements and SOPs to increase efficiency and accountability
 
 
 </li>
 </ul>
 
 
 Cost Reduction &amp; Value Optimization
 
 
 
 
 <ul>
 <li>
 Negotiate competitive prices and commercial terms, including deferred payments,
 </li>
 <li>
 discounts, and free storage options
 </li>
 <li>
 Benchmark prices across markets (Jordan, Egypt, Israel, Cyprus, and others) to identify savings opportunities
 </li>
 <li>
 Develop cost analysis reports and highlight procurement savings to management
 </li>
 <li>
 Support strategic sourcing initiatives to reduce overall operational costs
 
 
 </li>
 </ul>
 
 
 Quality Assurance &amp; Compliance
 
 
 
 
 <ul>
 <li>
 Ensure that all goods and services meet WCK's quality standards and specifications
 </li>
 <li>
 Collaborate with logistics and warehouse teams on packaging, palletizing, and handling requirements
 </li>
 <li>
 Ensure compliance with local regulations, customs requirements, and donor/COGAT/UN2720 restrictions
 </li>
 <li>
 Manage vendor audits and quality inspections where required. Strategic &amp; Analytical Contribution
 </li>
 <li>
 Prepare vendor comparison sheets, price trackers, and market analysis reports
 </li>
 <li>
 Identify opportunities for bulk purchasing, framework agreements, and long-term partnerships
 </li>
 <li>
 Support risk management by identifying potential supply chain disruptions and proposing alternatives
 </li>
 <li>
 Contribute to strategic planning for supply chain resilience, including vendor diversification and corridor expansion
 
 
 </li>
 </ul>
 
 
 Collaboration &amp; Leadership
 
 
 
 
 <ul>
 <li>
 Work closely with Logistics, Finance, Kitchens, Community Outreach, and Security teams to align procurement with operational needs
 </li>
 <li>
 Coordinate with Finance on timely vendor payments and reconciliations
 </li>
 <li>
 Train and mentor junior procurement staff where applicable
 </li>
 <li>
 Represent procurement in cross-departmental committees (vendor evaluation, cost review, asset requests)
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3-5+ years of experience in procurement, supply chain, or purchasing &mdash; preferably in humanitarian, FMCG, or logistics contexts
 </li>
 <li>
 Demonstrated experience in vendor negotiations and achieving cost savings
 </li>
 <li>
 Proficiency in Airtable or ERP-based procurement systems is strongly preferred
 </li>
 <li>
 Strong analytical skills: vendor comparison, price benchmarking, and cost reporting
 </li>
 <li>
 Arabic fluency required; professional-level English for reporting and cross-team communication
 </li>
 <li>
 Based in Egypt or able to work in Egypt for the duration of the contract
 </li>
 <li>
 Ability to work in high-pressure, fast-moving humanitarian environments with shifting priorities
 </li>
 <li>
 Experience with cold chain, customs compliance, or COGAT/UN2720 regulations is a significant advantage
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 This role requires the ability to work in high-stress, ambiguous environments with a focus on quality under operational pressure. Regular travel to vendor sites across Cairo is required. Flexibility and adaptability to changing conditions are essential.
 
 
 
 Contract Duration:
 
 This is a three (3) month fixed-term contract with the possibility of extension based on operational need and performance.
 
 
 
 Contract Pay Rate:
 
 $105 per day in local currency
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Direct impact on humanitarian food and supply operations supporting people in Gaza
 </li>
 <li>
 Work alongside a high-performing, globally experienced procurement and logistics team
 </li>
 <li>
 Opportunity to lead process improvements and vendor strategy in a critical operational context
 
 
 </li>
 </ul>
 WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in being a part of WCK's global talent journey!
</div>

Procurement Coordinator (Gaza Operations Support), Contract

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 176558
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 The Admin Manager is responsible for leading the governance, optimization, and strategic oversight of all administrative operations across the organization, ensuring cost efficiency, process maturity, compliance integrity, and consistent service excellence while supporting overall business objectives and operational effectiveness.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Lead the development and continuous enhancement of SOPs and SLAs across all administrative functions, ensuring high process maturity and consistency.
 </li>
 <li>
 Establish and maintain reporting dashboards covering cost control, vendor performance, and service quality, ensuring accuracy and timely reporting.
 </li>
 <li>
 Oversee vendor selection, negotiations, and performance management to ensure optimal service delivery and cost efficiency.
 </li>
 <li>
 Manage and control the annual admin budget and petty cash, ensuring strong financial governance and discipline.
 </li>
 <li>
 Ensure audit readiness and enforce compliance controls across all administrative activities.
 </li>
 <li>
 Drive fleet optimization and transformation initiatives to improve cost efficiency and utilization.
 </li>
 <li>
 Lead, develop, and upskill the admin team through structured training and succession planning initiatives.
 
 
 </li>
 </ul>
 
 Required Skills to be successful:
 
 
 
 <ul>
 <li>
 8&ndash;12 years of progressive experience in Administration, Facilities, or Operations Management
 </li>
 <li>
 Minimum 3&ndash;5 years in a managerial or supervisory capacity
 </li>
 <li>
 Proven experience in cost optimization and vendor negotiations
 
 
 </li>
 </ul>
 
 What equips you for the role:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Operations Management, or related field
 </li>
 <li>
 Knowledge of budgeting, financial control, and vendor contract management
 </li>
 <li>
 Understanding of audit frameworks and compliance controls
 </li>
 <li>
 Knowledge of facilities and fleet management principles
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
</div>

Admin Manager | Real Estate | Shared Services

Strategic Gears

<div>
 Strategic Gears is one of the largest local management consultancies in Saudi Arabia, and the market leader in providing multidisciplinary services for both the private and public sectors. The company offers consulting solutions in the areas of Strategy, Marketing, Operations &amp; Organizational Excellence, and Digital, to a range of clients in both the public and private sectors. The company is heavily involved in the transformation era of Saudi Arabia, driven by the Vision 2030 initiative, in engagement with various government organizations and the Vision Realization Programs as well as the private sector.
 
 
 
 Role Overview
 
 
 The IT Manager oversees day-to-day tech operations, managing internal support, vendor relationships, and product delivery. This is a hands-on leadership role bridging business needs with technical execution across a growing consulting firm.
 
 
 
 Responsibilities
 
 
 Vendor &amp; ERP Management
 
 
 
 <ul>
 <li>
 Own the relationship with the ERP implementation vendor across Finance, HRMS, Projects, and CRM modules
 </li>
 <li>
 Drive BRD development, UAT cycles, documentation, and go-live readiness
 </li>
 <li>
 Manage the ERP roadmap beyond initial implementation (Procurement, Resource Allocation, Reporting)
 
 
 
 
 
 </li>
 </ul>
 Infrastructure &amp; Operations
 
 
 
 <ul>
 <li>
 Oversee Microsoft 365 / SharePoint environment and Azure integrations
 </li>
 <li>
 Manage Slack workspace administration and integrations
 </li>
 <li>
 Ensure IT support SLAs across Riyadh, Egypt, and Qatar offices
 </li>
 <li>
 Maintain and improve internal tooling and automation
 
 
 
 
 
 </li>
 </ul>
 Product Oversight
 
 
 
 <ul>
 <li>
 Guide product priorities for internal platforms and company website
 </li>
 <li>
 Support AI and data initiatives in collaboration with the Product Lead
 </li>
 <li>
 Coordinate with the regional on-demand team for design and front-end delivery
 
 
 
 
 
 </li>
 </ul>
 Governance &amp; Compliance
 
 
 
 <ul>
 <li>
 Oversee GDPR compliance for relevant operations
 </li>
 <li>
 Manage IT budgets, licensing, and vendor contracts
 </li>
 <li>
 Establish and maintain IT policies, security practices, and access controls
 
 
 
 
 
 </li>
 </ul>
 Strategic Planning
 
 
 
 <ul>
 <li>
 Contribute to quarterly OKR planning for the tech function
 </li>
 <li>
 Report on progress, risks, and blockers to the Director of Technology
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 5+ years in IT management or similar role, preferably in a professional services / consulting environment
 </li>
 <li>
 ERPNext / Frappe experience strongly preferred; other ERP implementation experience (SAP, Oracle, Odoo) considered
 </li>
 <li>
 Working knowledge of Microsoft 365 administration (SharePoint, Azure AD, app registrations)
 </li>
 <li>
 Experience managing external vendors on time-and-material or retainer contracts
 </li>
 <li>
 Familiarity with project management tools and consulting workflows
 </li>
 <li>
 Strong English communication; Arabic is a plus
 </li>
 <li>
 Comfortable operating in a lean, fast-moving team where the manager is also a doer
 
 
 
 
 
 </li>
 </ul>
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience with Frappe Insights, MariaDB, or Python-based integrations
 </li>
 <li>
 Familiarity with Notion, Slack APIs, or Microsoft Graph API
 </li>
 <li>
 Background in the Saudi / GCC consulting market
 </li>
 <li>
 ITIL, PMP, or similar certifications
 
 
 
 
 </li>
 </ul>
</div>

IT Manager

<div>
 Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 The Assistant Manager Sales Operations oversees all operational workflows that support partner onboarding, go-live readiness, inventory management, and administrative account processes. The role ensures smooth execution, high-quality service delivery, and strong collaboration with Sales, Inside Sales, and Account Management teams.
 
 
 
 Key Responsibilities
 
 
 
 
 Team Leadership
 
 
 
 <ul>
 <li>
 Lead and develop four core teams: Onboarding, Restaurant Operations, Inventory Management and Admin Account Managers.
 </li>
 <li>
 Manage performance, KPIs, and SLA delivery across all regions.
 
 
 </li>
 </ul>
 
 Onboarding Operations
 
 
 
 <ul>
 <li>
 Ensure fast and accurate activation of new partners.
 </li>
 <li>
 Oversee training, credentials creation, tablet delivery, technical support, switches, and merges.
 
 
 </li>
 </ul>
 
 Restaurant Operations
 
 
 
 <ul>
 <li>
 Guarantee flawless partner go-live through QA calls, menu/content verification, test orders, and training validation.
 </li>
 <li>
 Improve NPS and activation quality.
 
 
 </li>
 </ul>
 
 Inventory Management
 
 
 
 <ul>
 <li>
 Manage tablet and SIM card stock, allocation, contracts, and GSM invoices.
 </li>
 <li>
 Oversee end-of-deal collection and reduce faulty stock issues.
 
 
 </li>
 </ul>
 
 Admin Account Management
 
 
 
 <ul>
 <li>
 Oversee administrative requests: replacements, terminations, new contracts, annexes, bank updates
 </li>
 <li>
 Support Account Managers teams with accurate and timely backend operations.
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Standardize SOPs and centralize processes across markets.
 </li>
 <li>
 Lead improvement projects on vendor incubation, reachability, churn validation, price disparity
 </li>
 <li>
 Ensure strong cross-functional alignment with logistics, finance, sales, and training.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 5+ years of experience in Sales Ops, Vendor Ops, or similar.
 </li>
 <li>
 Strong people management skills with experience leading large teams.
 </li>
 <li>
 Excellent analytical, problem-solving, and process improvement capabilities.
 </li>
 <li>
 Ability to manage high-volume operations in a fast-paced environment.
 </li>
 </ul>
</div>

Assistant Manager Sales Operations

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