assistant manager, operational risk - arab banking corporation Jobs in Manama

assistant manager, operational risk - arab banking corporation

associate director, investment advisor, wealth management Jobs in Manama

associate director, investment advisor, wealth management

business development manager Jobs in Manama

business development manager

female financial manager (bahraini only) Jobs in Manama

female financial manager (bahraini only)

finance manager

wealth management private banking relationship manager

Arab Bank

<div>
 <ul>
  <li>
   Servicing new and existing HNW clients relationships in the region by providing them with the full suite of financial services products &amp; services
  </li>
  <li>
   Provide financial services solutions to the HNW and wealth client base
  </li>
  <li>
   Developing a plan to acquire new client relationshipsas well as broadening existing client relationships
  </li>
  <li>
   Achieving sales targets in line with best practice standards of services and acting as a &ldquo;Trusted Advisor&rdquo; to the HNW clientele
  </li>
  <li>
   Establish sales and revenue targets for existing and new client relationships
  </li>
  <li>
   Adhering to Private Banking service quality standards
  </li>
  <li>
   Complying with Private Banking policies and guidelines
  </li>
  <li>
   Broaden existing client relationships (greater share of wallet, higher cross sell ratios)
  </li>
  <li>
   Provide clients with comprehensive advisory services based on best practices and as per customer risk appetite.
  </li>
  <li>
   Develop a comprehensive risk profile per customer and maintain updated file on quarterly basis.
  </li>
  <li>
   Continuous monitoring of client portfolios (quarterly reviews and annual rebalancing)
  </li>
  <li>
   Research competitive offering and solicit client feedback for new product ideas
  </li>
  <li>
   Escalate customer suggestions/concerns to the Country/Region head
  </li>
  <li>
   Providing the highest level of customer service to clients (proactive calls and visits) in order to have clients ownership
  </li>
  <li>
   Maintain &amp; service the onshore and offshore private banking customers and penetrate the cross border relationships
  </li>
  <li>
   Retain Client ownership (strong knowledge of client account, transactions and all issues related to client)
  </li>
  <li>
   Ensuring compliance with Private Banking policies andregulations and adhering to service quality standards.
  </li>
  <li>
   Complying with Private Banking policies guidelines, KYC and AML regulations.
  </li>
  <li>
   Ensure that all clients&rsquo; files are updated and all documents are available.
  </li>
 </ul>
</div>


Wealth Management & Private Banking Relationship Manager

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>45007
</div></div></div></div><div><div><div><div><b>Job Location: </b>Manama, BHR
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>18/12/2025
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>25/12/2025
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
The Investment Advisor provides support to the Relationship Managers and their clients to meet the client&rsquo;s desired investment objectives and increase bank&rsquo;s share of wallet. The Investment Advisor plays a key role in providing the bank&rsquo;s house views on markets and products and providing clients with investment solutions in line with their investment objectives and risk profile. The Investment Advisor helps in liaising with the product managers within the Wealth Management Product team on a regular basis to discuss client requirements and to ensure flow of product and market knowledge.</p>
<div><b>
Strategy</b><br>
<ul><li>Assisting Affluent Segment - Relationship Managers in the Bahrain to meet client&rsquo;s desired investment objectives and assist in achievement of AUM growth and revenues from Investment products</li><li>Responsible for updating the frontline and customers of the bank on the outlook published by the CIO Office with relevant and timely information on global Capital Markets, Asset Classes and route to market ideas</li><li>To play a key role in liaising with the product managers within the WM product team (Managed Investments, Bancassurance, CMPS and WM Lending) on a regular and ad-hoc basis to ensure flow of client and market requirement.</li><li>Ensure proper client coverage is provided to complete Portfolio Reviews of target clients as defined from time to time in addition to planning for New to Wealth client.</li></ul></div>
<div><b>
Business</b><br>
<ul><li>Determine client&rsquo;s risk appetite, investment preference and return expectations by partnering with Relationship Managers in client meetings</li><li>Conduct portfolio reviews by providing independent opinion on quality of client&rsquo;s existing portfolios</li><li>Ensure that all the wealth management sales teams (Frontline RMs &amp; Specialists) receive adequate sales support, and route to market ideas basis current &amp; relevant views</li><li>Keep abreast of latest trends on Investment products, financial markets, consumer behaviours and use of technology in providing investment solutions</li><li>Provide reports / analysis where required within the management framework.</li></ul></div></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><div><b>
Processes</b><br>
<ul><li>Engage with risk control owners and / or group policy owners for the implementation of policies and control standards set by them</li><li>Ensure delivery of views and route to market ideas at highest standards to deliver excellent customer experience and minimize number of complaints</li><li>Work with various stakeholders to focus on quality in delivery and turnaround time for end-to-end BAU to achieve efficiency and customer experience objectives.</li></ul></div>
<div><b>
People &amp; Talent</b><br>
<ul><li>Develop a people culture which encourages, and champions change among colleagues in the daily workplace. This will facilitate ideation, product innovation and process improvement with the objective of delivering superior Customer &amp; Frontline experience</li></ul></div>
<div><b>
Risk Management</b><br>
<ul><li>Collaboratively partner with risk teams to ensure risk management procedures and processes are effectively implemented to operate within operational and credit risk appetite.</li><li>Adhere and ensure operational risk management measures are met on a day-to-day basis</li><li>Work collaboratively with countries and functions to ensure any audit findings are suitably rectified.</li></ul></div>
<div><b>
Governance</b><br>
<ul><li>Maintain an adequate control environment and operational procedures to prevent loss arising from non-adherence to controls</li><li>Adhere to all controls and compliance guidelines set by the Bank</li><li>Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities associated with Investment products</li></ul></div></div></div><div></div><div><div>
</div><div><div><b>
Regulatory &amp; Business Conduct</b><br>
<ul><li>Display exemplary conduct and live by the Group&rsquo;s Values and Code of Conduct.</li><li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li><li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</li></ul></div>
<div>
Internal<br>
<ul><li>WM &ndash; CIO Office Team</li><li>WM Group Advisory Solutions Team</li><li>Affluent Banking Relationship Managers</li><li>Affluent Banking Unit Heads</li><li>Affluent Banking-Sales &amp; Distribution Head</li><li>County Product Team &ndash; Managed Investments</li><li>Country CMPS team and dealing desk</li><li>Country WM Lending team</li><li>Country Credit Team</li><li>Country Operations Team</li><li>Country Insurance Team</li><li>WM Proposition Team</li><li>WRB Head</li><li>WM &amp; Affluent Regional Head</li><li>WM Advisory Team and Wealth Coach</li></ul></div>
<div>
External<br>
<ul><li>Third Party Product Providers &ndash; Fund managers, Data Providers (Bloomberg/ Refinitiv) and Insurance providers</li><li>Existing and Prospective Customers of the Bank</li></ul></div></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>Understanding of Financial Markets</li><li>Approach to Advisory &amp; Financial Planning</li><li>Understanding of Asset Allocation &amp; Portfolio Construction</li><li>Product Knowledge &ndash; Mutual Funds, Bonds, FX, Alternatives, Insurance, Leverage &amp; Overdraft, Equities, Alternatives, Commodities, Derivatives, Structured Notes and Cross Currency Lending</li><li>Communication Skills</li><li>Analytical and Computing Skills</li></ul></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><p>
Education Minimum Undergraduate<br>
Certifications CFA, CFP, PFP, CAIA, FRM OR CMT is preferred but not mandatory<br>
Languages English is mandatory and Arabic will be an added advantage</p></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Associate Director, Investment Advisor, Wealth Management

British University of Bahrain

<p><b>Job Opportunity: Catering Manager at Alazzam Group </b></p><p><b>Location:</b> Manama, Bahrain<br/><b>Employment Type:</b> Full-time</p><p>About Us</p><p>Alazzam Group is a leading name in hospitality and catering services, delivering exceptional experiences across events, corporate functions, and private occasions. We are expanding our dynamic team and seeking a seasoned <b>Catering Manager</b> to oversee operations and ensure excellence in service.</p><p>Key Responsibilities</p><ul><li>Plan, organize, and manage catering operations for events of all sizes.</li><li>Lead and supervise catering staff, ensuring high performance and teamwork.</li><li>Coordinate with clients to understand requirements and deliver tailored solutions.</li><li>Manage budgets, inventory, and supplier relationships.</li><li>Ensure compliance with food safety, hygiene, and quality standards.</li><li>Drive innovation in menus and presentation to enhance customer satisfaction.</li></ul><p>Requirements</p><ul><li><b>Minimum 5 years of proven experience</b> as a Catering Manager or in a senior hospitality role.</li><li>Strong leadership and organizational skills.</li><li>Excellent communication and client relationship management.</li><li>Knowledge of food safety regulations and catering best practices.</li><li>Ability to work under pressure and manage multiple events simultaneously.</li></ul><p>What We Offer</p><ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a reputable hospitality group.</li><li>A collaborative and creative work environment.</li></ul><p><b>How to Apply</b><br/>Send your CV and cover letter to <b>payroll@alazzamgroup.com</b> with the subject line <i>&ldquo;Catering Manager Application&rdquo;</i>.</p><p>Job Type: Full-time</p><p>Pay: BD500.000 - BD1,000.000 per month</p>

Catering Manager

Housing Bank

<div>
 <p>
  <strong>
   Key Roles &amp; Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Support the Liability &amp; Transaction Banking Manager with daily operational tasks related to clients and deposit activities
  </li>
  <li>
   Assist in in onboarding corporate customers on the Corporate Cash Management and Trade Finance systems
  </li>
  <li>
   Monitor client subscription and system usage under the Cash Management and Trade Finance systems to ensure active utilization
  </li>
  <li>
   Ensure client files are updated and all KYC documentation in order
  </li>
  <li>
   Analyze periodic reports related to Liability &amp; Transaction Banking department
  </li>
  <li>
   Perform any additional duties assigned by the direct manager
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Requirements
  </strong>
 </p>
 <ul>
  <li>
   Practical knowledge in the field of Liability and Cash Management
  </li>
  <li>
   Knowledge of banking regulations, and market dynamics
  </li>
  <li>
   Practical knowledge of the regulations of the Central Bank of Bahrain
  </li>
  <li>
   Bachelor's degree in one of the business-related fields
  </li>
  <li>
   At least two years of experience in a related field in the Bahraini banking sector
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Nationality: -
  </strong>
 </p>
 <ul>
  <li>
   Only Bahrainis and expats currently working in the Bahraini banking sector may apply
  </li>
 </ul>
 <p>
 </p>
</div>


Transaction Banking Support Officer / HBTF Bahrain

HSBC

<p></p><div><p><b>Analyst &ndash; CIB Coverage (Bahrain National Only)</b></p><p><br>
</p><p>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><p></p><p><br>
We are seeking an ambitious Bahraini national to work as part of the Bahrain CIB Coverage team to as Analyst supporting Relationship managers in the IC, GC and IMM segments.</p><p></p><p><b><br>
The Role:</b></p><p>
In this role you will proactively support Relationship Managers enabling them to deliver best in class service to existing and prospective customers. In this role you will provide extensive support and is accountable for the end-to-end credit application process including, preparation of credit applications based on thorough analysis of the financial reports, research and other data sources / market intelligence, supporting RMs on credit related operations, facilitating timely execution of facility offer letters and draw downs, perfection of securities, liaising with onshore/offshore credit support teams, ensuring covenant and credit approval conditions compliance etc.</p><p></p><p><br>
Furthermore, requires providing extensive support and is accountable for pipeline, sales activity and customer service management for the designated portfolio of customers ensuring high levels of customer satisfaction in terms of day-to-day operational support acting as a catalyst for delivery of expected contribution towards Annual Operating Plan and improved client engagement scores.</p><p></p><p><b><br>
Key Accountabilities:</b></p><p><b><br>
</b></p><ul><li>You will be responsible for execution of controls for effective risk management from a legal, compliance, operational and reputational perspectives.</li><li>
Be involved active engagement with all product partners, any relevant periodic / ad hoc reporting and project activity.</li><li>
To actively participate in client planning and strategic business reviews to ensure that we fully understand the customers&rsquo; needs/plans and accordingly align our solutions to meet those.</li><li>
Work closely with Relationship Managers on varied set of activities in essence maximizing the client facing time for Relationship Managers.</li><li>
Specific set of activities include, preparation of call reports, research and industry analysis, account conduct reviews, client interaction on operational matters, complaints resolution, coordination with product partners, periodic and ad hoc reporting and project specific support, etc.</li></ul><p></p><p><b><br>
 In order to apply for this role, you will have the following:</b></p><br>
<p></p><ul><li>
Bachelor&rsquo;s degree is required.</li><li>
Minimum two years&rsquo; experience in the Financial Services sector, preferably with commercial banks with detailed knowledge of commercial banking products.</li><li>
Understanding of credit approval processes and KYC for corporate clients is essential.</li><li>
Knowledge of the Bahrain business environment would be desirable.</li><li>
Analytical and quantitative skills</li><li>
Ability to work with different business and support teams in a high performance environment.</li><li>
Customer driven with a proactive approach, strong sales, marketing orientation and entrepreneurial spirit.</li><li>
Good prioritizing, organizational and time management abilities.</li><li>
Strong communication skills</li><li>
Professionally ambitious individual with strong work ethics.</li></ul><p></p><p><br>
www.hsbc.com/careers
</p><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</p><p>
We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p></div>

Analyst- Corporate Institutional Banking (CIB) Coverage - (Bahrain National Only)

Citi

<div><p><b>Overview of the Role</b></p><p>
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.</p><p></p><p>
The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and</p><p>
contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action</p><p>
involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex</p><p>
and dynamic material from multiple sources. Strong communication and diplomacy skills are required.</p><p></p><p><b>
Responsibilities:</b></p><ul><li>
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.</li><li>
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.</li><li>
Start of day checks, continuous monitoring, and regional handover.</li><li>
Perform same day risk reconciliations</li><li>
Develop and maintain technical support documentation.</li><li>
Identifies ways to maximize the potential of the applications used</li><li>
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.</li><li>
Ensures that storage and archiving procedures are in place and functioning correctly</li><li>
Formulates and defines scope and objectives for complex application enhancements and problem resolution</li><li>
Reviews and develops application contingency planning to ensure availability to users</li><li>
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.</li><li>
Participate in application releases, from development, testing and deployment into production.</li><li>
Engages in post implementation analysis to ensure successful system design and functionality.</li></ul><p></p><p><b>
Required Skills</b></p><ul><li>
Unix, Shell scripting SQL/Oracle, Mongo DB queries</li><li>
ECS/Openshift /AWS</li><li>
KAFKA/MQ/SFTP /NDM</li><li>
Tools &ndash; App D, SPLUNK, KIBANA</li><li>
Monitoring &ndash; ITRS setup,</li><li>
Grafana</li><li>
Autosys, on job</li><li>
Good communication skills &amp; team-player</li></ul><p><b><br>
Qualifications:</b></p><ul><li>
Proven experience in an Application Support role.</li><li>
Experience installing, configuring or supporting business applications.</li><li>
Experience with some programming languages and willingness/ability to learn.</li><li>
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization</li><li>
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.</li><li>
Demonstrated analytical skills</li><li>
Issue tracking and reporting using tools</li><li>
Knowledge/ experience of problem Management Tools.</li><li>
Good all-round technical skills</li><li>
Effectively share information with other support team members and with other technology teams</li><li>
Ability to plan and organize workload</li><li>
Consistently demonstrates clear and concise written and verbal communication skills</li><li>
Ability to communicate appropriately to relevant stakeholder</li></ul><p></p><p><b>
Education:</b></p><ul><li>
Bachelor&rsquo;s / University degree or equivalent experience</li></ul><p></p><p>
-</p><p><b>
Job Family Group:
</b></p>Technology<p>
-</p><p><b>
Job Family:</b></p>
Applications Support<p>
-</p><p><b>
Time Type:</b></p>
Full time<p>
-</p><p><b>
Most Relevant Skills
</b></p>Please see the requirements listed above.<p>
-</p><p><b>
Other Relevant Skills
</b></p>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i><br>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Applications Support Specialist - Assistant Vice President

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>44890
</div></div></div></div><div><div><div><div><b>Job Location: </b>Manama, BHR
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Fixed Term Worker
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>04/12/2025
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>18/12/2025
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
As a <b>Branch Sales and Service Executive</b> at Standard Chartered in Manama, Bahrain, you will play a pivotal role in driving inbound and outbound sales activities, primarily targeting new-to-bank (NTB) clients across various segments. Your core focus will be engaging employees of corporate clients where the bank has established partnerships, utilizing on-site marketing events, roadshows, and employee lists provided by those corporate partners.</p><br>
<p></p>
<p>
You will start by promoting essential payroll account services and anchor products relevant to your role, with an opportunity to progressively expand your portfolio to the full suite of retail banking products. Your efforts will build trusted relationships, enhancing customer loyalty and maximizing product penetration.</p><br>
<p></p>
<p>
This position requires you to navigate complex processes including remote Know Your Customer (KYC) verification, accurate and error-free documentation, and adherence to operational standards ensuring compliance with all regulatory and bank-specific policies.</p><br>
<p></p>
<p>
Overall, this role contributes significantly to the bank's growth strategy by combining strategic engagement, meticulous process management, and exemplary customer service in a dynamic banking environment. Joining us means taking ownership to deliver high-quality outcomes while upholding the highest standards of ethics and professionalism.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><p><b>
Client Engagement and Sales Delivery:</b></p>
<ul>
<li>Proactively connect with identified corporate employees to introduce and explain banking propositions thoroughly.</li>
<li>Apply needs-based selling techniques with a strong customer segmentation focus to meet diverse client requirements.</li>
<li>Conduct in-person meetings and roadshows to strengthen client relationships and increase service adoption rates.</li>
<li>Set up anchor products and initiate cross-selling conversations to broaden client engagement with the bank's offerings.</li>
<li>Educate clients on utilizing digital banking platforms, ATM services, and client centers for seamless transaction experiences.</li>
<li>Deepen customer relationships by maximizing product penetration and service satisfaction.</li></ul><br>
<p></p>
<p><b>
Compliance and Risk Management:</b></p>
<ul>
<li>Maintain strict adherence to all internal policies, procedures, and local regulatory requirements relevant to retail banking services.</li>
<li>Conduct Customer Due Diligence (CDD), Money Laundering Prevention (MLP), and Treating Customers Fairly (TCF) with thorough diligence.</li>
<li>Ensure real-time awareness and compliance with all anti-fraud, anti-money laundering, and KYC policies, reporting any suspicious activities immediately.</li>
<li>Commit to zero tolerance on any form of fraud or misrepresentation and participate actively in all required training programs to stay updated on compliance standards.</li>
</ul></div></div><div><div><div><b>Skills and Experience</b></div>
</div><div><ul><li>In-depth <b>Product Knowledge</b> across retail banking products, including payroll accounts and anchor services.</li>
<li>Excellent <b>Communication Skills</b> with ability to clearly articulate bank propositions and tailor messaging to diverse client segments.</li>
<li>Strong understanding of <b>Process and Quality Control</b> to ensure error-free customer applications and compliance with operational standards.</li>
<li>Well-informed on <b>Market Knowledge</b> specific to corporate banking clients and employee engagement strategies within the Bahraini banking sector.</li>
<li>Demonstrated ability to manage multiple client interactions efficiently while maintaining high levels of accuracy and client satisfaction.</li>
<li>Proficiency in digital tools and platforms related to banking operations and customer relationship management is preferred.</li>
</ul></div></div><div><div><div><b>Qualifications</b></div>
</div><div><ul><li><b>Education:</b> Bachelor's Degree in Business, Finance, Marketing, or related fields.</li>
<li><b>Training:</b> Completion of Financial Advisory Programme (FAP) with certifications in FAP 1, Module 1, and Modules 2 or 3-5 years' relevant experience in the financial sector.</li>
<li><b>Languages:</b> Fluency in English and Arabic is required for effective communication with diverse clients and stakeholders.</li>
</ul></div></div><div><div><div><b>About Standard Chartered</b></div>
</div><div><p>
Standard Chartered is a leading international bank with a presence spanning over 170 years, combining the agility of a nimble bank with the strength to create significant impact. We are committed to positively influencing the lives of our clients, the communities we serve, and our employees. We embrace challenges and constantly seek new opportunities for improvement and growth.</p><br>
<p></p>
<p>
Our purpose, to drive commerce and prosperity through our unique diversity, is supported by our brand promise to &quot;be here for good.&quot; Our culture encourages valued behaviors, including integrity, innovation, and inclusiveness, ensuring every individual is respected and empowered.</p><br>
<p></p>
<p><b>
Our core values include:</b></p>
<ul>
<li><b>Doing the right thing:</b> We act with integrity and put customers at the center of all decisions.</li>
<li><b>Continuous improvement:</b> We strive for excellence, embrace innovation, and learn from successes and setbacks.</li>
<li><b>Collaboration:</b> We foster an inclusive environment where we celebrate diversity and work together towards long-term success.</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
What We Offer</b></p><p>
Aligned with our Fair Pay Charter, Standard Chartered provides a competitive salary accompanied by comprehensive benefits that support your mental, physical, financial, and social well-being. We recognize the importance of a balanced life and invest in your holistic development and security.</p><ul><li><b>
Retirement and Insurance:</b> Core bank funding options for retirement savings, comprehensive medical coverage, and life insurance, plus flexible voluntary benefits where applicable.</li><li><b>
Generous Time-off:</b> Includes annual leave, parental/maternity leave up to 20 weeks, sabbatical leaves up to 12 months, volunteering leave, and adherence to minimum standards for annual and public holidays totaling at least 30 days per year.</li><li><b>
Flexible Work Arrangements:</b> Options tailored around home and office locations to support work-life balance, including various flexible working patterns.</li><li><b>
Mental Health and Well-being:</b> Access to Unmind digital wellbeing platforms, resilience and skill development programs, global Employee Assistance Programs, mental health first aiders, and a variety of self-help resources.</li><li><b>
Continuous Learning and Growth:</b> Cultivating a culture of learning through opportunities to reskill, upskill, and utilize a blend of physical, virtual, and digital learning avenues.</li><li><b>
Inclusive Workplace:</b> Being part of a values-driven organization that celebrates diversity, promotes inclusiveness, and supports every individual&rsquo;s potential to thrive.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Branch Sales and Service Executive

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