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field services engineer ii Jobs in Washington

field services engineer ii

wildland fire management supervisor wfmsup wildland fire management lead wfml

Confederated Tribes of the Colville Reservation

<div><div><div><b>CLOSING DATE: </b>Open Until Filled, with Bi-weekly Reviews
</div></div><div><div><b>POSITION: </b>Engine Operator I/II</div></div><div><div><b>
SALARY: </b>ENOP I <b>- </b>$20.34-24.71 / ENOP II - $21.35-26.65, per hour</div></div><div><div><b>
REPORTS TO: </b>Operations Technician</div></div><div><div><b>
LOCATION: </b>MT Tolman, Inchelium, WA
</div></div><div><div><b>Basic Functions: Non Exempt. </b>Employees at this level serve as members of a (2-4) two to four person engine crew.
</div></div><div><div><b>Engine Operator I</b>: They are expected to have basic fire fighting skills and knowledge of basic fire behavior. The work involves activities related to wildland fire suppression/management/control as a firefighter on an engine, helideck module, or hand crew. Other related duties might involve fire prevention, patrol, fuels management projects and repair of and will be required to assist other Fire Management staff with various work projects such as cutting and piling vegetation, operating ATVs, grass seeding, fencing and mowing. The nature of work is characterized by the varied nature of assignments</div></div><div><div><b>
Engine Operator II:</b> This position is the equivalent of the advanced firefighter/squad boss (FFT 1). This position may be required to supervise 5-7 firefighters, or act as the Engine Crew Leader if one is not present. This position is expected to have advanced fire knowledge of basic fire behavior. The work involves activities related to Wildland fire suppression/management/control as a firefighter on an engine, helideck module, or hand crew. Other related duties might involve fire prevention, patrol, fuels management projects and repair of firefighting tools, equipment and facilities. Employees will also work as part of the Prescribed Burn Crew and will be required to assist other Fire Management staff with various work projects such as cutting and piling vegetation, operating UTVs, grass seeding, fencing and mowing. The nature of work is characterized by the varied nature of assignments.</div></div><div><div><b>
MINIMUM QUALIFICATIONS:</b></div></div><div><div><b>
Education and Training:
</b></div></div><div><div><b><i>ENOP I:</i></b></div></div><ul><li><div>
Requires a High School Diploma or GED</div></li><li><div>
Must possess current fire training certificates for the following courses: ICS-100, IS-700, S-130, S-190, L-180, and Standards for Survival/LCES.</div></li><li><div>
Must have a minimum of 2 seasons in fire suppression and fire management (each season includes the summer months June, July, August, and September</div></li><li><div>
Must be able to pass a current pack test with <i>Arduous rating</i> rating.</div></li><li><div>
Must be Red Card qualified as a FFT2
</div></li><li><div>Requires possession of, or the ability to obtain <b><i>prior to hire</i></b>, a valid Washington State Driver&rsquo;s License, employee must be insurable under the Tribe&rsquo;s Licensing requirements.</div></li><li><div>
Requires to qualify for a U.S. Government Motor Vehicle Operator&rsquo;s Identification Card.</div></li></ul><div><div><b><i>
ENOP 2:</i></b></div></div><ul><li><div>
High School Diploma or GED</div></li><li><div>
Must possess current fire training certificates for the following courses:ICS-100, IS-700, S-130, S-190, L-180, S-131, ICS-200, S-211, S-212, and Standards for Survival/LCES.</div></li><li><div>
Must have a minimum of 2 seasons in fire suppression and fire management (each season includes the summer months June, July, August, and September</div></li><li><div>
Must be able to pass a current pack test with <i>Arduous rating</i></div></li><li><div>
Must be Red Card qualified as a FFT1</div></li><li><div>
Must be Red Card qualified as a ICT5</div></li></ul><div><div><b>
Knowledge, Skills, and Abilities:</b></div></div><ul><li><div>
Requires Knowledge of standard fire program requirements, suppression tactics, methods and procedures and skill in the use of wildland fire firefighting hand tools, pumps, and hoses, and chainsaw sufficient to perform routine assigned fire suppression and prescribed assignment and to maintain firefighter tools and equipment basic knowledge of fire behavior, hazards, and accepted fire safety practices and procedures to prevent injury and loss of life.</div></li><li><div>
Requires some knowledge of agency and interagency qualifications, position task book requirements and certification standards</div></li><li><div>
Requires the ability to perform duties under stressful and adverse operation conditions, such as long work hours, heavy workloads, emergency situations, adverse working and environment conditions</div></li><li><div>
Requires the ability to operate four-wheel drive pickup trucks and fire engines</div></li></ul><p>
</p><p></p><div><div>Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.</div></div><p>
</p><div><div>TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.</div></div><p>
</p><div><div>If required of this position, you must possess and maintain a valid Washington State driver&rsquo;s license and be eligible for the Tribes&rsquo; Vehicle Insurance. In addition, this position may be subject to pre-employment background clearances. If applicable, these clearances must be maintained throughout employment.</div></div><p>
</p><div><div><b>INFORMATION</b>: Shayla Schilling, Human Resources Technician Sr. Confederated Tribes of the Colville Reservation, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, (509) 634-2296 shayla.schilling.hrs@colvilletribes.com</div></div></div>

ENOP I/II (SS-46101)

<div><div><div><b>CLOSING DATE: </b>March 20th, 2026</div></div><div><div><b>
POSITION: </b>Fuels Planner
</div></div><div><div><b>SALARY: </b>$32.96-$41.14, per hour DOE</div></div><div><div><b>
REPORTS TO: </b>Fuels Manager</div></div><div><div><b>
LOCATION: </b>Mt Tolman, Keller, WA
</div></div><div><div><b>Basic Functions: Exempt. </b>The primary purpose of this position is to direct prescribed fire/fuels management program that includes fuels management activities and functions at the district level. These functions include prescribed fire, mechanical and biological fuels treatments. At this grade level, the incumbent analyzes variables such as weather, fuels (type and condition), topography, fire behavior, management objectives and resource protection concerns, strategies and tactics, resource availability and capability, smoke impacts, employee and public safety, etc., and selects the appropriate strategy for implementing fuels management projects.</div></div><div><div>
May be responsible for emergency stabilization and rehabilitation (ESR) or other community assistance programs.</div></div><div><div><b>
MINIMUM QUALIFICATIONS:</b></div></div><div><div><b>
Education and Training:
</b></div></div><ul><li><div>Typically requires a bachelor's or higher degree that includes a major field of</div></li><li><div>
study or specific course requirements in forestry, natural resource management, or related</div></li><li><div>
disciplines appropriate to the position, and 4 years of progressive experience.</div></li><li><div>
AND</div></li><li><div>
Applicant must have possessed the following qualifications and training requirements to be or have the ability to acquire within 4 years of employment to be considered eligible for this position:</div></li><li><div><b>
Primary Core Qualification</b>: Engine Boss (ENGB) or Crew Boss (CRWB) or Firing Boss (FIRB), or Helicopter Manager (HMGB) or higher and Prescribed Fire Burn Boss(RXB2)</div></li><li><div><b>
Secondary Core Qualification</b>: Incident Commander Type 4 (ICT4) or higher.</div></li><li><div>
The employee has a primary core requirement to be qualified as a RXB2, and a secondary core requirement to be qualified as an ICT4 or TFLD or HEBM.
</div></li><li><div>Also requires a valid driver&rsquo;s license and be eligible for the Tribes&rsquo; vehicle insurance and maintain throughout employment.
</div></li><li><div>Requires a U.S. Government Motor Vehicle Operator&rsquo;s Identification Card. May require certification to use/operate specialized fire equipment.</div></li></ul><p>
</p><div><div><b>Knowledge, Skills, and Abilities:</b></div></div><ul><li><div>
Requires Requires professional knowledge of natural resources management, fire ecology, fire behavior, and fire management theories, concepts, principles, and standards in a wildland fire environment sufficient to develop and manage a fuels management program in a district.</div></li><li><div>
Requires knowledge of the policies, techniques and practices of wildland firefighting obtained through considerable amount of service as a primary firefighter of the Federal government or in a similar firefighting position outside the federal government. This is a mandatory requirement of this position.</div></li><li><div>
Requires fundamental knowledge of related fields of science (e.g., wildlife management, botany, hydrology, geology, archaeology).
</div></li><li><div>Requires knowledge of the effects of fuels management, prescribed fire, and wildfire for resource benefit on natural and cultural resources to prepare complex fuels management plans.</div></li><li><div>
Requires knowledge of environmental laws, regulations, and policies including the National Environmental Policy Act (NEPA), the Clean Air Act, Threatened and Endangered Species Act, and the Wilderness Act sufficient to produce environmentally sound and defensible documents.
</div></li><li><div>Requires knowledge of accepted wildland fire safety practices and procedures.
</div></li><li><div>Requires knowledge of computer applications and software for a variety of fuels management uses.
</div></li><li><div>Requires knowledge of budgeting policy, procedures and techniques sufficient to develop program budgets and annual work plans.
</div></li><li><div>Requires knowledge of contracting procedures and ability to serve as a Contracting Officer&rsquo;s Representative (COR).
</div></li><li><div>Requires skill in oral and written communication sufficient to prepare reports, present training, and coordinate work efforts.</div></li><li><div>
Requires knowledge of supervisory procedures and methods to manage a fuels assistant.
</div></li><li><div>Requires the skill to manage a variety of complex prescribed fire, wildfire response, and fuels management support functions, each involving numerous procedures and operating requirements.</div></li><li><div>
Requires broad latitude for independent action due to the wide range of variables under which the work is accomplished.</div></li><li><div>
Requires the ability to interact with individuals and special interest groups with diverse and potentially conflicting viewpoints regarding natural and cultural resources management priorities.</div></li><li><div>
Requires the ability to implement plans and carry out major tasks in accordance with priorities and deadlines provided.
</div></li><li><div>Requires the ability to perform assignments without specific instructions in accordance with policy and accepted practices.</div></li><li><div>
Requires the ability to work independently, plan and coordinate with others in determining methods of accomplishments.</div></li><li><div>
Requires the ability to interpret and analyze environmental influences and fire behavior, make judgments, and adjust tactics as conditions change.
</div></li><li><div>Requires the ability to make critical decisions under pressure and taking into consideration complex variables such as weather, fuels (type and condition), topography, fire behavior, management objectives and resources protection concerns, strategies and tactics, resource availability and capability, employee and public safety.
</div></li><li><div>Requires the ability to make critical decisions under pressure taking into consideration an additional layer to the complexity are factors such as different types of treatment; social, political, and economic issues; higher complexity fuels treatment projects; resource and property values at risk; smoke management requirements; multiple jurisdictions, frequent use of aviation operations or support; and intra/interagency coordination requirements.</div></li><li><div>
Requires the ability to evaluate a considerable amount of data in formulating the appropriate strategy into an effective prescribed fire/fuels management program.</div></li><li><div>
Requires the ability to react quickly and perform multiple, unrelated simultaneous assignments along with other competing demands in the work environment.
</div></li><li><div>Requires the ability to rely on experience and uses judgement in adapting techniques, methods or established practices to complete assignments and achieve objectives.
</div></li></ul><p></p><div><div>Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.</div></div><div><div>
</div></div><div><div>TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.</div></div><div><div>
</div></div><div><div>If required of this position, you must possess and maintain a valid Washington State driver&rsquo;s license and be eligible for the Tribes&rsquo; Vehicle Insurance. In addition, this position may be subject to pre-employment background clearances. If applicable, these clearances must be maintained throughout employment.</div></div><div><div>
</div></div><div><div><b>INFORMATION</b>: Confederated Tribes of the Colville Reservation, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, (509) 634-2296 shayla.schilling.hrs@colvilletribes.com</div></div></div>

Fuels Planner (SS-46124)

Engle Martin

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><p></p><h3 class="jobSectionHeader"><b>
SUMMARY OF JOB PURPOSE</b><b>:</b><br>
<b>The General Adjuster effectively determines and communicates the extent of loss or damage associated with relatively complex and/or extensive commercial property claims in a variety of business classes. The incumbent in this role is typically assigned loss or damage assessments in a cost range that may exceed $500,000, depending on the adjuster&rsquo;s experience and demonstrated ability for handling larger or more complex claims.</b></h3><p></p><ul><li><b>This is a commuting position and requires weekly travel throughout our Washington, D.C. territory to support claims-related responsibilities. This is not a Desk adjusting role.
</b></li></ul><h3 class="jobSectionHeader"><b>PRIMARY JOB RESPONSIBILITIES</b><b>:</b></h3><ul><li><h3 class="jobSectionHeader"><b>
Investigates</b><b> </b><b>insurance</b><b> </b><b>claims</b><b> </b><b>in </b><b>any</b><b> of a </b><b>variety </b><b>of </b><b>settings,</b><b> </b><b>including,</b><b> </b><b>but</b><b> not </b><b>limited to,</b><b> </b><b>retail</b><b> </b><b>establishments,</b><b> </b><b>private</b><b> or </b><b>public</b><b> </b><b>office</b><b> </b><b>buildings,</b><b> </b><b>commercial</b><b> </b><b>habilitation,</b><b> </b><b>hospitality,</b><b> </b><b>corporate</b><b> </b><b>facilities,</b><b> </b><b>transportation sites,</b><b> </b><b>manufacturing sites,</b><b> </b><b>governmental</b><b> </b><b>facilities,</b><b> </b><b>schools,</b><b> </b><b>clinics,</b><b> or </b><b>hospitals; assesses</b><b> loss or </b><b>damage</b><b> </b><b>resulting from various</b><b> </b><b>events</b><b> </b><b>including,</b><b> </b><b>but</b><b> </b><b>not</b><b> </b><b>limited to,</b><b> </b><b>inclement</b><b> or </b><b>catastrophic</b><b> </b><b>weather,</b><b> </b><b>earthquakes,</b><b> </b><b>fire,</b><b> </b><b>vandalism,</b><b> or </b><b>accidents.</b></h3></li></ul><p></p><ul><li><h3 class="jobSectionHeader"><b>
Uses</b><b> a </b><b>broad and in-depth</b><b> </b><b>knowledge</b><b> of </b><b>property</b><b> </b><b>and</b><b> </b><b>construction,</b><b> </b><b>and/or</b><b> </b><b>knowledge</b><b> of </b><b>the</b><b> </b><b>specific</b><b> </b><b>industry</b><b> or </b><b>business</b><b> </b><b>affected,</b><b> </b><b>personally</b><b> </b><b>conducts</b><b> </b><b>property inspections</b><b> </b><b>and</b><b> </b><b>photographs</b><b> </b><b>claim sites</b><b> </b><b>as</b><b> </b><b>necessary</b><b> </b><b>to</b><b> </b><b>depict</b><b> </b><b>and substantiate</b><b> </b><b>losses</b><b> or </b><b>damage,</b><b> or </b><b>the</b><b> </b><b>lack</b><b> </b><b>thereof; coordinates</b><b> or </b><b>leads</b><b> </b><b>the</b><b> </b><b>work</b><b> of a </b><b>large,</b><b> </b><b>diverse</b><b> </b><b>team </b><b>of </b><b>experts.</b></h3></li></ul><ul><li><h3 class="jobSectionHeader"><b>
Thoroughly investigates and researches all aspects of claims through the use experts such as architects, engineers, construction consultants, police and fire investigators, specialists, accountants, and others to fully and accurately assess the cause of loss, extent of the loss including damage assessment and subrogation potential.</b></h3></li></ul><ul><li><h3 class="jobSectionHeader"><b>
Works</b><b> </b><b>cooperatively with</b><b> </b><b>attorneys,</b><b> </b><b>public</b><b> </b><b>adjusters,</b><b> </b><b>and carrier&rsquo;s</b><b> </b><b>examiners</b><b> </b><b>as</b><b> </b><b>needed</b><b> to</b><b> conduct</b><b> </b><b>investigations,</b><b> </b><b>confirm</b><b> </b><b>findings</b><b> </b><b>and support</b><b> </b><b>evaluations.</b></h3></li></ul><ul><li><h3 class="jobSectionHeader"><b>
Effectively communicates with all stakeholders including insureds, claimants, carriers, brokers and managing agents, effectively and clearly defining expectations, timelines and updates on claim process and agreements. Often needing to exhibit patience, empathy and direction to the claim process in circumstances surrounding a large event or significant loss.</b></h3></li></ul><ul><li><h3 class="jobSectionHeader"><b>
Applies</b><b> a </b><b>thorough understanding </b><b>of </b><b>insurance</b><b> </b><b>policies</b><b> </b><b>and policy</b><b> </b><b>interpretation,</b><b> </b><b>establishing</b><b> </b><b>appropriate</b><b> </b><b>loss</b><b> </b><b>estimates</b><b> </b><b>based </b><b>on</b><b> all</b><b> </b><b>relevant</b><b> </b><b>information and findings;</b><b> </b><b>demonstrates</b><b> </b><b>understanding </b><b>of a </b><b>variety</b><b> of </b><b>coverage</b><b> </b><b>and </b><b>loss </b><b>types.</b></h3></li></ul><ul><li><h3 class="jobSectionHeader"><b>
Recommends</b><b> </b><b>the</b><b> </b><b>reasonable</b><b> </b><b>and proper</b><b> </b><b>amount</b><b> </b><b>the</b><b> </b><b>insurance</b><b> </b><b>company</b><b> </b><b>should pay</b><b> on a </b><b>claim.</b></h3></li></ul><ul><li><h3 class="jobSectionHeader"><b>
Ensures</b><b> </b><b>the</b><b> </b><b>accuracy </b><b>of </b><b>information</b><b> </b><b>collected and reported</b><b> </b><b>and guards</b><b> </b><b>against</b><b> </b><b>fraudulent</b><b> </b><b>claims.</b></h3></li></ul><ul><li><h3 class="jobSectionHeader"><b>
Prepares</b><b> </b><b>accurate,</b><b> </b><b>clear,</b><b> </b><b>thorough,</b><b> </b><b>and</b><b> </b><b>concise</b><b> </b><b>reports</b><b> </b><b>and letters</b><b> to </b><b>insurance</b><b> </b><b>carriers,</b><b> </b><b>including reports</b><b> on</b><b> complex</b><b> </b><b>and/or</b><b> </b><b>highly detailed</b><b> </b><b>claims,</b><b> </b><b>providing conclusions</b><b> </b><b>and</b><b> </b><b>recommendations.</b><b> </b><b>Follows</b><b> </b><b>established policies,</b><b> </b><b>procedures,</b><b> </b><b>and processes</b><b> </b><b>in preparing</b><b> </b><b>information,</b><b> </b><b>exercising </b><b>sound</b><b> judgment</b><b> </b><b>in applying</b><b> </b><b>these</b><b> </b><b>to</b><b> </b><b>potentially</b><b> </b><b>unusual</b><b> or </b><b>complicated</b><b> </b><b>situations,</b><b> </b><b>and submits</b><b> </b><b>reports</b><b> </b><b>and documents</b><b> </b><b>in </b><b>a </b><b>timely manner</b><b> </b><b>and in accordance</b><b> </b><b>with</b><b> </b><b>insurer&rsquo;s</b><b> </b><b>standards</b><b> </b><b>and</b><b> </b><b>expectations.</b><b> </b><b>Effectively</b><b> </b><b>uses</b><b> </b><b>software</b><b> </b><b>systems</b><b> </b><b>such as</b><b> </b><b>Xactimate</b><b> </b><b>as</b><b> </b><b>necessary</b><b> </b><b>to</b><b> </b><b>produce</b><b> </b><b>accurate</b><b> </b><b>estimates.</b><b> </b><b>Applies</b><b> </b><b>in-depth knowledge</b><b> </b><b>and skills</b><b> </b><b>related</b><b> to a </b><b>wide</b><b> </b><b>variety </b><b>of </b><b>loss</b><b> </b><b>types,</b><b> </b><b>including but</b><b> not </b><b>necessarily</b><b> </b><b>limited</b><b> to</b><b> time</b><b> </b><b>element,</b><b> </b><b>builders&rsquo;</b><b> </b><b>risk,</b><b> </b><b>and stock</b><b> </b><b>losses.</b></h3></li></ul><ul><li><h3 class="jobSectionHeader"><b>
Maintains</b><b> </b><b>accurate,</b><b> </b><b>thorough field notes,</b><b> </b><b>journal</b><b> </b><b>entries,</b><b> </b><b>and time</b><b> </b><b>and expense</b><b> </b><b>records</b><b> </b><b>as</b><b> </b><b>required.</b><b> </b><b>Submits</b><b> </b><b>reimbursement</b><b> </b><b>reports</b><b> </b><b>in keeping</b><b> </b><b>with organization</b><b> </b><b>and </b><b>client</b><b> </b><b>policies,</b><b> </b><b>procedures,</b><b> </b><b>and practices</b><b> </b><b>and with accepted industry standards.</b><b> </b><b>Applies</b><b> </b><b>knowledge</b><b> of </b><b>both</b><b> </b><b>time-and-expense</b><b> </b><b>and fee-for-service</b><b> </b><b>procedures,</b><b> </b><b>according </b><b>to</b><b> the</b><b> </b><b>stipulations</b><b> </b><b>of</b><b> </b><b>the</b><b> </b><b>agreement</b><b> </b><b>with </b><b>the</b><b> </b><b>insurer.</b></h3></li></ul><h3 class="jobSectionHeader"><b>
REQUIRED EDUCATION &amp; EXPERIENCE</b><b>:</b></h3><ul><li><h3 class="jobSectionHeader"><b>
Bachelor&rsquo;s Degree Preferred</b></h3></li><li><h3 class="jobSectionHeader"><b>
6-10 years&rsquo; experience in commercial property loss adjusting; experience with catastrophe claims; wide range of experience in various classes and types of business risk, including manufacturing, retail, industrial, habitational, and hospitality.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Ability to understand claims adjudication process with sound knowledge of commercial and residential construction industries, and commercial coverages.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Knowledge of property claim law.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Active license, or ability to promptly obtain such, in the assigned state(s).</b></h3></li></ul><h3 class="jobSectionHeader"><b>
Desired Knowledge, Skills &amp; Abilities</b><b>:</b></h3><ul><li><h3 class="jobSectionHeader"><b>
One or more of the following designations preferred: CPCU, ARM, AIC, AINS.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Exceptional written and verbal communication skills.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Ability to manage multiple priorities, time sensitive tasks, and meet deadlines.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Passionate about providing exceptional customer service.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Skilled in analyzing, interpreting, and reporting pertinent information (discerning the essential from the non-essential).</b></h3></li><li><h3 class="jobSectionHeader"><b>
Strong research and investigative skills.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Conflict resolution and negotiation abilities</b></h3></li><li><h3 class="jobSectionHeader"><b>
Highly organized, detail oriented and disciplined in time management</b></h3></li><li><h3 class="jobSectionHeader"><b>
Excellent problem solving and critical thinking skills.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Ability to work both independently and as part of a team</b></h3></li><li><h3 class="jobSectionHeader"><b>
Exhibits a positive attitude and growth mindset about business goals of company, personal goals and continued development as an individual</b></h3></li><li><h3 class="jobSectionHeader"><b>
Desire to have a direct impact, in small losses and in response to large events</b></h3></li><li><h3 class="jobSectionHeader"><b>
Microsoft Word, Microsoft Excel, Xactimate, Corelogic, and ability and openness to adapt to new technologies</b></h3></li></ul><h3 class="jobSectionHeader"><b>
WORKING CONDITIONS</b><b>:</b></h3><h3 class="jobSectionHeader"><b>
Frequently requires work to be performed at the site of the property damage or loss, including locations where disasters or catastrophes have occurred. May require evening, overnight, and weekend travel and work. During catastrophes, required travel could last 2 weeks or more. The incumbent could be exposed to outside weather and environmental conditions, including, but not limited to, extreme heat, cold, and precipitation. Could also be exposed to inside environmental conditions, including, but not limited to noise, vibrations, proximity to moving mechanical parts, electrical current, heights, chemicals, fumes, odors, dusts, mists, gases, or poor ventilation.</b></h3><h3 class="jobSectionHeader"><b>
The incumbent may be required to work in close quarters, crawl spaces, small, enclosed rooms, narrow aisles, passageways, or other enclosed areas, requiring physical agility and resistance to claustrophobia. The incumbent may be required to work in high areas such as roofs or scaffolding, requiring physical agility, and balance.</b></h3><h3 class="jobSectionHeader"><b>
PHYSICAL ACTIVITIES AND REQUIREMENTS</b><b>:</b></h3><h3 class="jobSectionHeader"><b>
In addition to the working conditions and associated physical activities and requirements above, the incumbent may be required to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, finger, grasp, or feel, especially in the course of investigating and assessing property damage; these requirements may include the need to lift weights of up to 50 pounds, including a ladder.</b></h3><h3 class="jobSectionHeader"><b>
The work requires close visual acuity, with or without correction, to prepare reports containing words, symbols, and numerical figures; the incumbent is required to view a computer terminal, use a keyboard, read printed documents, make detailed visual inspections, perceive color, perceive depth, and have a sufficient field of vision to carry out all inspection and related duties.</b></h3></div><p></p>

Senior Property Adjuster (Commercial Property Claims) - Washington, DC

DC Department of Human Resources

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 This position is located in the Office of Unified Communications (OUC), Non-Emergency Operations Division. OUC consolidates the emergency 911, non-emergency, and 311 call activities from the Metropolitan Police Department (MPD), DC Fire and Emergency Medical Services Department (DCFEMS) and customer service operations which connects residents and visitors to essential government services, numbers, and information.
 <br/>
 <br/>
 <strong>
  Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 Responsible for planning, organizing, controlling, and exercising managerial responsibility on an assigned shift, creating, and implementing standard operating procedures applicable to call center operations. Provides management and oversite to the Call Center Operations supervisors and staff that are responsible for engaging, in answering and processing calls for persons requesting city services, information, and inquiries regarding city programs and or events. Establishes partnerships and build contacts with members of the public, and individuals in other D.C. Government agencies, Council Members, neighboring jurisdictions, and other Communications Divisions. Establishes call center objectives, provides the staff with opportunities to gain additional knowledge of services, and troubleshooting techniques by assessing and recommending relevant trainings that enhance and support the operation.
 <br/>
 <br/>
 Analyzes call center data and focuses on improving performance and processes to better support customers.
 <br/>
 <br/>
 Responsible for identifying opportunities for improvement and collaborating with key stakeholders to develop action plans to improve and support implementation of process changes. Tracks and evaluates success of process changes and communicate results of changes to leadership. Monitors staff performance, work operations, and resolves operational problems to ensure unit operates efficiently and effectively to meet performance measures. Ensures that calls for service are answered in a prompt, courteous, professional, and accurate manner. This position makes recommendations for training. Serves as a liaison to District agencies. Duties of this position will also include but are not limited to project management, public relations/community engagement, and technical application insight.
 <br/>
 <br/>
 <strong>
  Specialized experience:
 </strong>
 Experience which is directly related to the position which has equipped the individual with the knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, the incumbent must possess at least one (1) year of specialized experience equivalent to the next lower grade level in the normal line of progression.
 <br/>
 <br/>
 Experience in supervising a call center to include call center operations, staffing, technology, and tracking service levels is highly preferred.
 <br/>
 <br/>
 <strong>
  Working Conditions/Environment
  <br/>
  <br/>
 </strong>
 The work involves everyday risks or discomforts that require normal safety precautions typical of such places as offices and training rooms. The work is performed in an office or call floor setting.
 <br/>
 <br/>
 <strong>
  Other Significant Facts
  <br/>
  <br/>
 </strong>
 <strong>
  Tour of Duty:
 </strong>
 Schedule hours vary. This position is designated as Emergency (essential personnel). The incumbent may be required to either report to work, stay at work or telecommute when the government is closed, when employees are dismissed early, when there is a declared emergency or during a period of non-emergency as the duties performed by this position are critical to continuity of government operations.
 <br/>
 <br/>
 <strong>
  Duration of Appointment:
 </strong>
 Management Supervisory Service (at-will)
 <br/>
 <br/>
 <strong>
  Promotion Potential:
 </strong>
 No known promotion potential
 <br/>
 <br/>
 <strong>
  Pay Plan, Series and Grade:
 </strong>
 MS-0301-13
 <br/>
 <br/>
 <strong>
  Collective Bargaining Unit
 </strong>
 : This position is not in the collective bargaining unit.
 <br/>
 <br/>
 <strong>
  Position Designation:
 </strong>
 This position has been designated as
 <strong>
  Security Sensitive
 </strong>
 therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.
 <br/>
 <br/>
 <strong>
  Emergency Designation
 </strong>
 : This position is designated as Emergency or Essential pursuant to Chapter 12 of the D.C. personnel regulations, Hours of Work, Legal Holidays, and Leave.
 <br/>
 <br/>
 <strong>
  Residency Preference:
 </strong>
 When claiming residency preference, you are required, and must agree in writing, to maintain bona fide District residency for a period of seven (7) consecutive years from the effective date of employment. You will be required to present documents (proofs) to show District residency and failure to maintain bona-fide District residency for the seven-year (7-year) period will result in forfeiture of employment.
 <br/>
 <br/>
 <strong>
  Equal Employment Opportunity:
 </strong>
 The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, sex (including pregnancy), national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking, or any other legally-protected status within the limits imposed by applicable District and federal laws and regulations.
</div>


311 Call Center Operations Manager

Children's National Hospital

<div></div><div><div><b>Description</b><div></div><p><br>
The Research Dietitian for the Heart and Lung Center is responsible for the design, implementation, and execution of nutrition-focused research protocols involving patients with congenital and acquired heart disease and children with chronic pediatric conditions affecting cardiopulmonary fitness. The populations served span the lifespan from pregnancies with fetuses affected by congenital heart disease through young adulthood.</p><p>
This role provides subject-matter expertise in food-as-medicine approaches, dietary and behavioral interventions, and nutrition methodology within clinical and translational research protocols. Core responsibilities include nutrition-related data collection and analysis, anthropometric and physiological assessments, meal-based studies, menu development, nutrition education, and consultation with investigators. As required by protocol, the Research Dietitian conducts comprehensive nutrition assessments, including body composition, medical history, and evaluation of physical, biochemical, dietary, and other data influencing energy and nutrient requirements.</p><p>
The Research Dietitian coordinates nutrition-related research activities, works directly with patients and research participants to deliver education and interventions, and collaborates closely with principal investigators and multidisciplinary teams. The position may function as a co‑investigator on research studies, communicate research findings, work with a high degree of independence, and provide supervision or training to other research staff as needed.</p><div><br>
</div></div><div><b>
Qualifications</b><div>
</div><b>
Minimum Education</b><br>
Bachelor's Degree Public Health Nutrition, Nutrition Science, Nutrition, Dietetics, or nutrition related field (Required) Or<br>
Master's Degree Master's Degree in nutrition or clinical specialty for new graduates starting after 2024 (Required)<br>
<br>
<b>Minimum Work Experience</b><br>
1 year Experience and/or completed internship, preferably in the area of maternal and child health. (Required)<br>
<br>
<b>Required Skills/Knowledge</b><br>
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of medical staff, healthcare professionals, managers, clients, customers, and the general public.<br>
Mathematical Skills: Ability to calculate figures and amounts such as proportions, percentages, and volume. Ability to apply concepts of basic algebra.<br>
Computer Skills: Possesses necessary skills to effectively operate the hospital&rsquo;s electronic medical record system. Ability to operate a standard computer, including basic use of MS applications such as Outlook, Excel, Word and PowerPoint.<br>
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.<br>
<br>
<b>Required Licenses and Certifications</b><br>
Registered Dietitian: Licensed in the District of Columbia. 90 Days (Required) Credentialed as a Registered Dietitian through the Commission on Dietetic Registration (CDR) 90 Days (Required)<br>
<br>
<b>Functional Accountabilities</b><br>
<ul><li>
Assesses the nutritional status of neonates/ infants, pediatric, adolescent, adult and/or geriatric patient through documentation in the medical record. Uses parameters such as anthropometric measurements, nutrition-focused physical assessment and interpretation of laboratory values.
</li></ul><ul><li>Develops, revises and individualizes nutrition care plan based on information from the patient, medical record, family and health care team members.
</li></ul><ul><li>Incorporates current evidence-based research into practice.
</li></ul><ul><li>Utilizes physician/referring practitioner-driven protocols or other facility-specific processes to implement, initiate or modify order for diet or nutrition-related actions (e.g. nutrition supplements, dietary supplements, diet modifications, diet texture modifications for dentition or individual preferences, nutrition-related laboratory tests and medications, and nutrition education and counseling) consistent with specialized training where required, competence and approved clinical privileges and organization policy.
</li></ul><ul><li>Utilizes physician/referring practitioner-driven protocols or other facility-specific processes to manage nutrition support therapies (e.g., enteral and parenteral formula selection and rate adjustments based on energy needs or laboratory results, addition of designated medications and vitamin/mineral supplements to parenteral nutrition solutions or supplemental water for enteral nutrition, and placement of feeding tubes) consistent with specialized training where required, competence and approved clinical privileges and organization policy.
</li></ul><ul><li>Executes programs/services in an organized, collaborative, and customer-centered manner. Participates in process for ordering privileges required for expanded roles and enhanced activities consistent with federal and state practice acts.
</li></ul><ul><li>Adheres to facility confidentiality, HIPAA regulations, and patient rights policies.
</li></ul><ul><li>Complies with regulatory standards, including federal, state and accrediting agencies.
</li></ul><ul><li>Completes all required documentation, reports and logs in a timely, professional and thorough manner.
</li></ul><ul><li>Communicates effectively with all team members, patients and families through conferences, individual consultation and committee participation. This includes in-person, telephone, written, and electronic communication.
</li></ul><ul><li>Orients, mentors and trains staff and interns, as applicable.
</li></ul><ul><li>Advises department on patient care and food service issues.
</li></ul><ul><li>Provides training to patient services staff on special needs with patients diet prescriptions.
</li></ul><ul><li>Assists with modified menu planning based on current diet manual in collaboration with the food service management team.
</li></ul><ul><li>Follows facility and department infection control policies and procedures.
</li></ul><ul><li>Participates in facility-wide and department Quality Assurance/Performance Improvement (QAPI) Program and on QAPI teams to improve processes and patient care.
</li></ul><ul><li>Participates in and attends departmental meetings, staff development, patient care rounds and professional programs, as appropriate.
</li></ul><ul><li>Visits patients on assigned nursing unit(s) and contributes to every patient being visited by a member of the management or professional team at least once during their hospital stay.
</li></ul><ul><li>Assists and contributes to patient satisfaction goals by providing quality service.
</li></ul><ul><li>Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact.
</li></ul><ul><li>Reads and complies with all policies and procedures of CNH.
</li></ul><ul><li>Follows all security procedures for facility and department.
</li></ul><ul><li>Responds to utility failures per department policy.
</li></ul><ul><li>Follows facility, department, Morrison Healthcare/TouchPoint, and Compass safety policies and procedures to include incident reporting.
</li></ul><ul><li>Wears name tag identification and is aware of role in minimizing security incidents.
</li></ul><ul><li>Follows the facility&rsquo;s protocols for Hazardous Materials and Waste Program.
</li></ul><ul><li>Adheres to Emergency Preparedness Program. Participates in disaster drills as appropriate.
</li></ul><ul><li>Adheres to Life Safety Program and participates in fire drills as appropriate.
</li></ul><ul><li>Performs other tasks that may be assigned.
</li></ul><ul><li>Telehealth:* Complies with all telehealth federal, state and local regulations (e.g. Health Department, HIPPA/ Privacy Act, Joint Commission, DNV-GL, quality assurance, safety operations and personnel) by keeping abreast of the most recent policies and standards of practice.* Provides telehealth from home (distant location): Maintains an office which safeguards private patient information, medical team/operations conversations and PHI access (e.g., complies with Remote Work Agreements per Aramark and client requirements)* Ability to work independently and manage time efficiently.* Demonstrates ability to receive constructive feedback and then incorporate into telehealth communications to improve performance.* Demonstrates ability to quickly establish rapport and therapeutic alliances via approved telehealth modality (e.g., phone, video, or digital) with a diverse population of patients, care givers and medical team* Provide medical nutrition therapy and nutrition education to patients via approved telehealth modality e.g., phone, video, or digital). * Submits data to measure key performance indicators (KPIs) (e.g., Clinical Productivity, chart audits, revenue from outpatient services, etc.)* Present for online webinars and trainings if needed.
</li></ul><br>
<b>Organizational Accountabilities</b><br>
<b>Organizational Accountabilities (Staff)</b><br>
<b>Organizational Commitment/Identification
</b><ul><li>Anticipate and responds to customer needs; follows up until needs are met</li></ul><br>
Teamwork/Communication
<ul><li>Demonstrate collaborative and respectful behavior</li></ul><ul><li>
Partner with all team members to achieve goals</li></ul><ul><li>
Receptive to others&rsquo; ideas and opinions</li></ul><br>
Performance Improvement/Problem-solving
<ul><li>Contribute to a positive work environment</li></ul><ul><li>
Demonstrate flexibility and willingness to change</li></ul><ul><li>
Identify opportunities to improve clinical and administrative processes</li></ul><ul><li>
Make appropriate decisions, using sound judgment</li></ul><br>
Cost Management/Financial Responsibility
<ul><li>Use resources efficiently</li></ul><ul><li>
Search for less costly ways of doing things</li></ul><br>
Safety
<ul><li>Speak up when team members appear to exhibit unsafe behavior or performance</li></ul><ul><li>
Continuously validate and verify information needed for decision making or documentation</li></ul><ul><li>
Stop in the face of uncertainty and takes time to resolve the situation</li></ul><ul><li>
Demonstrate accurate, clear and timely verbal and written communication</li></ul><ul><li>
Actively promote safety for patients, families, visitors and co-workers</li></ul><ul><li>
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance</li></ul><div>
</div></div><div><b>
Primary Location</b><b>:</b> District of Columbia-Washington</div><div><b>
Work Locations</b><b>:</b> CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010</div><div><b>
Job</b><b>:</b> Non-Clinical Professional</div><div><b>
Organization</b><b>:</b> Patient Services</div><div><b>
Position Status</b><b>:</b> R (Regular) - FT - Full-Time</div><div><b>
Shift</b><b>:</b> Day</div><div><b>
Work Schedule</b><b>:</b> M-F</div><div><b>
Job Posting</b><b>:</b> Mar 9, 2026, 10:30:21 AM</div><div><b>
Full-Time Salary Range</b><b>:</b> 54516.8 - 90854.4</div></div>

Clinical Dietitian I - Research Dietitian

Inn at Little Washington

<div><div><p><b>SUMMARY</b></p>
<p>Reporting to the General Manager and with a dotted line reporting relationship with the Proprietor, the Director of Sales and Marketing is responsible for shaping and executing innovative marketing strategies that elevate The Inn&rsquo;s brand positioning, drive global awareness, and create meaningful connections with luxury travelers worldwide. for the development and execution of an annual strategic and integrated plan that is comprised of Sales, Marketing and social media communications strategies that support the hotel&rsquo;s business objectives.</p><p></p><p><b>
Core Responsibilities</b></p><ul><li>Manages the development of a strategic account plan for the demand generators in the market.</li><li>Manages the property&rsquo;s reactive and proactive sales efforts.</li><li>Develops transient &amp; group events book of business.
</li><li>Research market data or competitor&rsquo;s sales strategies to identify ways to grow occupancy and RevPAR.</li><li>Facilitate sales strategy meetings to provide input on weekly and overall sales strategy.</li><li>Suggest and implement innovative marketing ideas and develop strategies to continue growing market share.</li><li>Serves as the primary sales contact for the customers, General Manager, and property leaders.</li><li>Participate in sales calls with the Revenue manager, General Manager and Director of Finance.</li><li>Identify public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</li><li>Supports the General Manager and the Proprietor by coordinating crisis communications.</li><li>Execute and support all aspects of the business booked (i.e., generating proposals, writing contracts, customers communications and correspondence).</li><li>Collaborate and work closely with departmental leaders to monitor effective resolution of guests&rsquo; issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other stakeholders.</li><li>Maintains successful performance by increasing revenues, controlling expenses, and providing ROI.</li><li>Implement the Sales &amp; Marketing strategy and focus on building long-term, value-based customer relationships that ensure the achievement of the sales objectives.</li><li>Collaborate and work closely with the Public Relations executive to ensure the Sales &amp; Marketing and the PR strategy are aligned.</li></ul><p><b>
Strategic Sales Planning</b></p><ul><li>Develop and implement the hotel&rsquo;s annual sales and marketing plan aligned with overall business objectives.</li><li>Identify target markets (corporate, leisure, group, and event segments) and design strategies to attract and retain them.</li><li>Forecast revenue and occupancy trends to guide pricing and promotional decisions.</li></ul><p>
 <b>Revenue Generation and Business Development</b></p><ul><li>Build and maintain relationships with key corporate clients, travel agencies, and event planners.</li><li>Negotiate contracts and close deals for group bookings, corporate accounts, and long-term partnerships.</li><li>Collaborate with the Revenue Manager to optimize room rates and maximize RevPAR (Revenue per Available Room).</li></ul><p><b>
Brand Marketing &amp; Strategy</b></p><ul><li>Develop and execute an integrated PR, social media, and marketing communications strategy aligned with the hotel&rsquo;s business objectives.</li><li>Curate and manage the hotel&rsquo;s premium digital brand image, ensuring consistency across all owned and earned channels.</li><li>Act as a strategic advisor to senior leadership on brand positioning, reputation management, and communications planning.</li><li>Source, support, and help secure key and marquee social events, leveraging the hotel&rsquo;s brand, media reach, and partnerships to drive high-profile visibility and demand.</li><li>Work with marketing teams to create campaigns that highlight the hotel&rsquo;s unique offerings and boutique identity.</li><li>Represent the hotel at trade shows, networking events, and local tourism boards to enhance visibility.</li></ul><p></p><p><b>
Content, Digital &amp; Media Management</b></p><ul><li>Directly supervise the daily work and performance of a Social Media Coordinator and the Graphic Designer Manager.
</li><li>Monitor the creative content and storytelling strategy across websites, apps, OTAs, social media, and other digital platforms to drive engagement and brand affinity.</li><li>Oversee the hotel&rsquo;s digital content ecosystem, defining KPIs, monitoring performance, tracking ROI, and optimizing channel effectiveness.
</li><li>Oversee digital marketing efforts, including social media presence, online travel agency listings, and website content</li><li>Oversee the brand imagery and visual assets, including photography, videography, print collateral, and publications, in line with luxury standards.</li></ul><p></p><p><b>
Media, Influencer, Events &amp; Reputation Management</b></p><ul><li>Build and maintain strong relationships with local, regional, and international media and luxury travel influencers.</li><li>Lead media relations activities including story pitching, media visits, fam trips, partnerships, photo shoots, and hosted experiences.</li><li>Foster effective collaboration between the Sales and Events teams to attract, assist in closing, and promote high-profile social, lifestyle, and cultural events, positioning the hotel as a preferred destination.</li><li>Oversee internal and external communications, manage media enquiries, and support social PR initiatives.</li><li>Proactively monitor public sentiment, online reviews, and social conversations, leading issues and crisis communications when required.</li></ul><p><b>
Collaboration, Analytics &amp; Performance</b></p><ul><li>Work cross-functionally with Operations, Sales, Revenue Management, Events, social media and Graphic design teams to support campaigns, launches, and promotional initiatives.</li><li>Manage marketing and PR budgets, ensuring effective allocation of resources and measurable return on investment.</li><li>Utilize digital analytics and media monitoring tools to evaluate campaign performance, report insights, and drive data-led decision-making.</li><li>Coordinate with the front office, events, and F&amp;B departments to ensure seamless delivery of guest experiences.</li><li>Communicate client preferences and special requirements to relevant departments.</li><li>Participate in weekly revenue and operations meetings to align sales strategies with service execution.</li></ul><p><b>
Event &amp; Operational Involvement</b></p><p>
The Director of Sales &amp; Marketing will collaborate with the Special Events team and will monitor the successful customer experience by:</p><ul><li>Overseeing high-profile weddings or corporate events</li><li>Supporting large group check-ins</li><li>Being present for VIP arrivals</li><li>Coordinating with operations teams</li></ul><p></p><p><b>
Building relationships / Leadership</b></p><ul><li>Develop strong partnerships with local organizations and/or within USA or internationally to further increase brand positioning.</li><li>Develop and manage internal key stakeholders&rsquo; relationships.</li><li>Supports the General Manager and hotel leadership in continuing developing strong community and public relations by maintaining property participation in local, national, and/or international tradeshows and client events.</li><li>Provides exemplary customer service to drive customer satisfaction and loyalty.</li><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their needs, expectations, and concerns.</li><li>Coach leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive The Inn&rsquo;s financial performance.</li><li>Create effective structure, processes, and performance expectations for the Sales &amp; Marketing team to achieve the business goals.</li><li>Mentor and transfer functional knowledge to its direct reports and any other hotel leader.</li><li>Lead, train, and motivate the sales team to achieve individual and departmental targets.</li><li>Set clear performance metrics and conduct regular evaluations.</li><li>Foster a culture of proactive sales and exceptional guest service.</li></ul><p></p><p><b>
Reporting and Analysis</b></p><ul><li>Prepare detailed sales reports, market analyses, and performance summaries for senior management.</li><li>Monitor competitor activities and adjust strategies accordingly.</li><li>Track ROI on marketing initiatives and adjust budgets based on performance</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in business administration, Hospitality Management, or a related field.
</li><li>5+ years in Sales and Marketing, or a similar role, preferably in the hospitality or luxury service industry.</li><li>Proven experience in hospitality sales, preferably within boutique or luxury hotels.</li><li>Strong negotiation, communication, and presentation skills.
</li><li>Strong knowledge and experience with Revenue management, budgeting, forecasting, and financial analysis.</li><li>Excellent analytical and critical thinking skills, with the ability to interpret complex financial data and provide strategic insights.</li><li>Exceptional leadership and people skills, with the ability to effectively communicate and collaborate with individuals at all levels of the organization.</li><li>Proficiency in CRM systems and hotel management software (e.g., Opera, Delphi, or Salesforce).</li><li>Strategic thinker with analytical and problem-solving abilities.</li><li>Leadership experience with a focus on team development and motivation.</li></ul><p><br>
</p><p><b>Travel Requirements</b></p><p>
This position will require traveling at least <b>40%</b> of the time.
</p><ul><li>Domestic and international travel for sales missions</li><li>Attend Trade shows and expos.</li><li>Corporate client visits</li><li>Brand or corporate meetings</li></ul><p></p><p><b>
Physical requirements</b>:</p><ul><li>Standing for extended periods during events, site inspections, and networking functions</li><li>Sitting in front of a computer for extended periods of time.</li><li>Able to lift, pull, push objects of 10 pounds and above.
</li><li>Professional appearance and presence
</li><li>Stamina for long hours and travel
</li></ul><p></p><ul><li> Energy for client-facing leadership</li></ul>
<p><b>NOTE</b>:</p><br>
<p>A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.</p>
<p>This job description in no way states or implies that these are the only duties to be performed by the Team Member occupying this position. Team Members will be required to perform any other job-related duties assigned by their supervisor.</p>
This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.</div>
INDMANAGE</div>

Director of Sales and Marketing

Rividium

<div><p>RiVidium Inc. is seeking a Senior Program Manager who will provide senior-level leadership and oversight for a portfolio of strategic initiatives supporting the Department of Justice, Criminal Division. This role is responsible for managing multiple concurrent projects, guiding project managers, engaging senior executive stakeholders, and ensuring successful delivery across both IT and non-IT initiatives. The Program Manager will drive execution excellence, risk management, and continuous improvement while supporting Agile project management practices in a highly regulated federal environment.</p><br>
<div></div>
<p><b>Key Responsibilities</b></p>
<ul><li>Oversee the execution, tracking, and reporting of <b>multiple strategic projects simultaneously</b> (typically more than five at a time).</li>
<li>Provide leadership, coaching, and professional development to project managers while directly managing select high-priority projects.</li>
<li>Serve as a primary interface with <b>senior leadership</b> (e.g., Executive Officers, Directors, and senior DOJ stakeholders), delivering clear written and verbal briefings.</li>
<li>Manage both <b>IT and non-IT projects</b>, including business process improvement, workflow analysis, and operational initiatives.</li>
<li>Lead requirements gathering and development efforts in collaboration with business owners and stakeholders.</li>
<li>Apply <b>Agile project management methodologies</b> to plan, execute, and monitor project delivery.</li>
<li>Identify, analyze, mitigate, and monitor project risks across complex initiatives, ensuring proactive risk management and issue resolution.</li>
<li>Ensure accurate documentation, reporting, and compliance with DOJ policies, standards, and governance requirements.</li></ul><br>
<div></div><p><b>Minimum Qualifications</b></p>
<ul><li><b>Education:</b> Bachelor&rsquo;s degree from an accredited college or university <b>or equivalent relevant experience</b>.</li>
<li><b>Experience:</b>
<ul><li><b>15+ years of experience</b> in program and/or project management.</li>
<li>Demonstrated experience managing <b>large, complex project portfolios</b> in enterprise or federal environments.</li>
<li>Proven ability to lead teams, mentor project managers, and engage executive-level stakeholders.</li>
</ul></li><li><b>Clearance:</b>
<ul><li>Public Trust is required.</li><br>
</ul></li></ul><div></div><p><b>Preferred Qualifications</b></p>
<ul><li>Advanced <b>Certified ScrumMaster (CSM)</b> or similar Agile certification.</li>
<li>Experience supporting federal government programs, particularly within justice, law enforcement, or regulatory organizations.</li>
<li>Strong background in change management, process improvement, and organizational transformation initiatives.</li></ul><br>
<div></div><p><b>Certifications / Training</b></p>
<ul><li><b>Preferred:</b> Advanced Certified ScrumMaster or equivalent Agile certification.</li></ul></div><p></p>

Senior Program Manager

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