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account manager

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communications manager

food and beverage operations manager Jobs in Washington

food and beverage operations manager

marketing coordinator

operations manager

Eaton

<div>Eaton&rsquo;s ES GEIS CHD division is currently seeking a Operations Manager. This role is onsite at our Washington, PA facility. Relocation is provided within the United States. 
Washington, PA is the home of the Eaton Crouse-Hinds commercial outlet box facility which manufactures steel boxes, covers, and prefabricated electrical assemblies. Manufacturing 1.3 million units per week, this highly automated and fast paced environment places a high value on talented professionals that focus on problem solving and efficiency. 
The expected annual salary range for this role is $113000 - $165000 a year. Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
<div><div><div><h2 class="jobSectionHeader">What you&rsquo;ll do:
</h2></div><div>The Operations Manager is responsible for planning, directing, and coordinating organizational operations to ensure efficiency, productivity, quality, and safety. This role oversees daily business activities, manages cross-functional teams, drives continuous improvement initiatives, and ensures alignment with company goals, performance targets, and operational excellence standards. 
In this role you will:
<ul><li>Lead daily manufacturing operations to ensure safe, efficient, and high-quality production while meeting customer requirements
</li><li>Monitor and drive performance through key operational metrics including safety, productivity, utilization, quality, inventory, and delivery
</li><li>Act as a business partner through continuous improvement programs and manufacturing process improvements by applying appropriate problem-solving tools such as SQDIP, Standard Work and 5S.
</li><li>Execute and manage production schedules, balancing demand, capacity, and resources to achieve on-time delivery
</li><li>Forecast production shipment targets, and execute delivery amounts
</li><li>Collaborate cross-functionally with Supply Chain, Engineering, Quality, Safety, HR, and Planning to align operational goals and execution
</li><li>Report operational performance, key initiatives, and daily management meeting outcomes to the leadership team, providing visibility into plant operations and business performance.
</li><li>Proactively implement, promote and maintain a safe working environment, through diligence in accident prevention, investigation, equipment maintenance and Zero Incident culture enforcement.
</li><li>Write capital procurement requests allocating funds to support safety and productivity
</li><li>Optimize KPI&rsquo;s at a department level, ensuring accountability and completion related to all functions
</li><li>Analyze problems, perform root cause analysis, and implement corrective and preventive actions to drive sustainable improvements
</li><li>Lead, coach, and develop front line leaders and employees to build a high-performing, accountable, and engaged workforce
</li></ul></div></div><div><div><h2 class="jobSectionHeader">Qualifications:
</h2></div><div>Basic (Required) Qualifications:
<ul><li>Bachelor&rsquo;s degree from an accredited institution.
</li><li>Minimum of five (5) years of experience in operations, manufacturing, logistics, or a related environment.
</li><li>Minimum of three (3) years of leadership experience.
</li>Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1, H-1B, H-1B cap registration, O-1, E-3, TN status, 1-485 job profitability, etc. 
<li>
</li></ul>Preferred Qualifications:
<ul><li>Bachelor&rsquo;s degree in Business, Operations Management, or Engineering from an accredited institution.
</li><li>Proven leadership experience managing teams in a fast-paced setting.
</li><li>Strong knowledge of process improvement methodologies (Lean, Six Sigma).
</li><li>Experience with ERP systems and data-driven decision-making.
</li><li>SAP business system experience.
</li><li>Experience working cross-functionally with Sales &amp; Marketing and Planning Teams (forecasting, production scheduling, capacity planning).
</li><li>Lean Six Sigma experience.
</li><li>Experience leading Continuous Improvement initiatives.
</li><li>Direct managerial experience within Operations or Manufacturing environment.
</li><li>Experience utilizing DMM.
</li></ul></div></div></div>All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates&rsquo; privacy rights and data security will be protected in accordance with applicable laws. 
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. 
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. 
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. 
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. 
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.</div>

Operations Manager

Marriott International

<div>Additional Information 
Job Number26085314 
Job CategoryFood and Beverage &amp; Culinary 
Location901 Massachusetts Ave NW, Washington, District of Columbia, United States, 20001 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
Pay Range: $75,000-$92,000 annually 
Bonus Eligible: Y
<div><div>JOB SUMMARY
Supervises daily Food and Beverage (F&amp;B) shift operation and monitors compliance with all F&amp;B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work..
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
<ul><li>Assists in the ordering of Food and Beverage (F&amp;B) supplies, cleaning supplies and uniforms.</li></ul>
<ul><li>Supervises daily F&amp;B shift operation and monitors compliance with all F&amp;B policies, standards and procedures.</li></ul>
<ul><li>Supports and supervises an effective monthly self inspection program.</li></ul>
<ul><li>Operates all department equipment as necessary and reports malfunction.</li></ul>
<ul><li>Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Monitors and maintains the productivity level of employees.</li></ul>
<ul><li>Verifies that all team members/supervisors understand the brand specific philosophy.</li></ul>
<ul><li>Maintains the operating budget, and verifies that standards and legal obligations are followed.</li></ul>
<ul><li>Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.</li></ul>
<ul><li>Celebrates and fosters decisions that result in successes as well as failures.</li></ul>
<ul><li>Communicates areas that need attention to staff and follows up to verify understanding.</li></ul>
<ul><li>Coordinates cleaning program in all F&amp;B areas (e.g., General clean), identifying trends and making recommendation for improvements.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees.</li></ul>
<ul><li>Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.</li></ul>
<ul><li>Follows property specific second effort and recovery plan.</li></ul>
<ul><li>Stays readily available/ approachable for all team members.</li></ul>
<ul><li>Demonstrates knowledge of the brand specific service culture.</li></ul>
Providing Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Takes proactive approaches when dealing with guest concerns.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Stays readily available/ approachable for all guests.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction result with employees.</li></ul>
<ul><li>Responds in a timely manner to customer service department request.</li></ul>
Additional Responsibilities
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Performs hourly job function if necessary.</li></ul>
<ul><li>Extends professionalism and courtesy to team members at all times.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress report.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul> 
</div><div>
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Food and Beverage Operations Manager

Striden

<div><div><h1 class="jobSectionHeader">Facilities Manager</h1>
Full-Time | On-site | Some Travel Included
<div>Location: Washington, DC 20006</div>
Salary: $145,000&ndash;$175,000 annually
<h2 class="jobSectionHeader">Responsibilities</h2>
<ul><li>Facilitate and oversee CLIENT facilities, operations, and security requirements with CLIENT staff, property managers, management firms, vendors, and other stakeholders at all CLIENT sites.</li></ul>
<ul><li>Develop, operationalize, and continuously improve facilities, operations, and security programs, processes, standards, and service delivery models across CLIENT locations.</li></ul>
<ul><li>Serve as the CLIENT subject matter expert for facilities, operations, and security systems, including mechanical, utility, workplace, access control, physical security, and related operational systems at all locations.</li></ul>
<ul><li>Oversee and manage all facilities, operations, and security-related third-party vendor relationships, including vendor staffing, performance, service levels, contract strategies, procurement coordination, and invoice review and approval.</li></ul>
<ul><li>Lead the preparation, management, and monitoring of the annual facilities, operations, security, and capital budgets for CLIENT headquarters, regional offices, and satellite locations.</li></ul>
<ul><li>Lead CLIENT space management and utilization planning, including defining metrics and protocols for lease decisions, build-out requirements, floor plan updates, moves, and related workplace planning needs.</li></ul>
<ul><li>Manage construction, renovation, relocation, and build-out projects based on CLIENT standards and designs, including furniture, physical security installation, move coordination, tenant improvement allowances, project budgets, and cost reconciliations.</li></ul>
<ul><li>Manage complex facilities and operations contracts and serve as the CLIENT lead for contract strategies in collaboration with Procurement, the Office of General Counsel, vendor executives, and internal stakeholders.</li></ul>
<ul><li>Oversee facilities and operations technology platforms in collaboration with the Office of Technology to support daily operations, service delivery, reporting, and staff expectations across CLIENT sites.</li></ul>
<ul><li>Plan and oversee CLIENT events, conferences, meetings, and related space and logistics requirements, including vendor coordination, quotes, purchase orders, event budgets, menus, space options, and safe execution.</li></ul>
<ul><li>Develop facility operations, maintenance, security, safety, and emergency management briefings, processes, and training programs as required.</li></ul>
<ul><li>Collaborate with CLIENT divisions and offices to execute facilities, operations, security, safety, event, space, and technology requirements.</li></ul>
<ul><li>Lead overall safety, physical security, emergency management, and business continuity support for the organization&rsquo;s operational portfolio, including planning for safety, security, and emergency management technology and programs.</li></ul>
<ul><li>Manage and execute security for high-profile events and liaise with local and federal law enforcement and emergency services to gather intelligence and coordinate services.</li></ul>
<ul><li>Plan, coordinate, and participate in periodic safety, emergency preparedness, and evacuation drills at CLIENT sites.</li></ul>
<ul><li>Interpret and ensure CLIENT compliance with OSHA requirements, industry standards, applicable laws, regulations, policies, and corporate requirements related to workplace safety, facilities, operations, and security.</li></ul>
<ul><li>Conduct and manage threat, risk, vulnerability, safety, and facility assessments and inspections at CLIENT locations.</li></ul>
<ul><li>coordinate safety and security training programs, including CPR, First Aid, AED, active shooter, emergency preparedness, and related programs.</li></ul>
<ul><li>administer the CLIENT ergonomics program, including assessments, employee training, vendor coordination, and support for employee questions or requests.</li></ul>
<ul><li>Manage the CLIENT parking program.</li></ul>
<ul><li>Develop, monitor, and report on facilities, operations, and security metrics to support operational performance, risk management, compliance, and decision-making.</li></ul>
<ul><li>Perform other duties as directed by the Deputy Chief Operating Officer.</li></ul> 

Requirements
<ul><li>Ability to work outside regular business hours as needed and respond to after-hours emergencies.</li></ul>
<ul><li>Ability to travel outside the Washington, DC area, including to Ashburn, VA; Atlanta, GA; and New York, NY.</li></ul>
<h2 class="jobSectionHeader">At Striden, we believe in celebrating diversity and providing a work environment where all employees are treated with dignity and respect. We are committed to fostering an inclusive workplace that values teamwork, employee participation, and diverse perspectives. We believe that an inclusive environment helps every employee reach their full potential and contributes directly to our success.</h2></div></div><div></div>

Facilities Manager

Muse Paintbar

<div>Who We Are 
At Muse Paintbar, we blend the creativity of art with the joy of entertainment to craft an unforgettable experience for our guests. Our unique space showcases an alluring and lively artistic experience, paired with a selection of crowd-pleasing food and beverage offerings, including a curated beer and wine bar. Dedicated to fostering a community of talent and art enthusiasts, we invite individuals to join our dynamic team, creating a place full of creativity, collaboration, and growth opportunities for our customers and team members.
Who You Are 
You are a creative spirit, with some artistic experience and feel comfortable working with acrylic paint. You have a knack for connecting with people and thrive in fostering a premier customer experience while leading your team to success. Your excellent communication skills and impressive organizational abilities set you apart. With at least two years of management experience, you're eager to bring your unique artistic flair to our team.
The Role 
The Store Manager is instrumental in overseeing our studio's daily operations, adeptly handling a broad spectrum of tasks that include key aspects of people management. This role is essential in ensuring a positive customer experience, driving sales, and consistently upholding our high standards of service and operation.
Key Responsibilities<ul><li>
Operational Efficiency: Guarantee the smooth and efficient day-to-day operation of the store, ensuring all aspects function seamlessly.</li><li>
Artistic Leadership and Instruction: Lead and assist in painting sessions, focusing on providing clear, creative instruction, and ensuring excellent execution to create a memorable customer experience.</li><li>
Event Preparation and Management: Ensure all necessary preparations and tasks for special events are completed effectively and efficiently.</li><li>
Kitchen Operations Oversight: Actively oversee and participate in all kitchen operations, ensuring adherence to food safety and quality standards.</li><li>
Sales and Customer Satisfaction: Drive sales by engaging in superior customer interactions, focusing on customer satisfaction.</li><li>
Visual Standards and Marketing Collateral Management: Uphold the studio's visual standards by maintaining store appearance, cleanliness, and organization, and accurately implementing and adhering to company guidelines for displaying marketing collateral.</li><li>
Business Performance Reviews: Regularly participate in weekly touch bases with Regional Managers to discuss business highlights, sales, employee performance, operational tasks, and inventory issues.</li><li>
Individual Employee Engagement: Conduct monthly individual touch bases with each team member, discussing achievements and areas for improvement, and providing direct developmental feedback.</li><li>
Performance Tracking and Reviews: Assess and record employee performance on trackers and conduct annual reviews in coordination with the Regional Manager and Human Resources.</li><li>
Schedule Management: Update and maintain monthly schedules created by the Regional Manager to ensure consistent staffing coverage.</li><li>
Time-Off Management: Review and approve time-off requests according to company policies, ensuring adequate daily coverage, with final decisions by the Regional Manager on staffing concerns.</li><li>
Timecard Supervision: Review and verify team members&rsquo; timecards weekly, and submit for final approval to the Regional Managers.</li><li>
Compliance and Safety Enforcement: Ensure compliance with alcohol service, general safety, and cash handling procedures where applicable.</li><li>
Customer Complaint Resolution: Handle in-studio customer complaints promptly and professionally, escalating complex issues to the Regional Manager as needed.</li><li>
Inventory and Order Management: Submit accurate inventory counts and orders for review by Operations, and process weekly deliveries in line with company guidelines.</li><li>
Facility and Maintenance Coordination: Report facility and maintenance needs by submitting tickets to appropriate leadership.</li><li>
Innovation and Improvement Contributions: Elevate ideas and suggestions for studio improvements to the Regional Manager.</li></ul>
Role Requirements<ul><li>
Full-time availability, with a flexible schedule that includes days, evenings, and weekends.</li></ul>
Required Skills/Abilities<ul><li>
Vibrant personality with artistic proficiency.</li><li>
Strong communication skills, both verbal and written.</li><li>
Excellent sales, customer service, supervisory, and leadership skills.</li><li>
Thorough understanding of products and services.</li><li>
Tech-savvy, proficient in Google Workspace, Slack, etc.</li><li>
Reliable transportation, willing to travel up to 20% monthly.</li><li>
Full-time availability and flexibility in schedule.</li></ul>
Experience/Education<ul><li>
2+ years of full-time management experience.</li><li>
Bachelor's degree in Art, Business, Marketing, Finance, or related field; OR experience in management required.</li></ul><ul><li>
Applicable formal training in the arts.</li><li>
Prior experience in a customer-focused environment, such as a bar or restaurant setting.</li><li>
Prior experience in group art teaching is preferred.</li></ul><ul><li>
Alcohol Safety/TIPS certification (Muse will provide this training if needed)</li><li>
ServSafe Manager Certification (Muse will provide this training if needed)</li></ul>
Physical Requirements<ul><li>
Ability to stand for extended periods.</li><li>
Frequent bending, reaching, moving, and lifting up to 50 pounds.</li><li>
Agility and stamina to move throughout the studio quickly and safely, including tight spaces and on raised surfaces (i.e. stage).</li><li>
Comfortable working in a fast-paced, dynamic environment that involves music and large groups.</li><li>
Prolonged periods of sitting at a desk and working on a computer.</li><li>
Reliable internet connection.</li><li>
Quiet, professional, and well-lit remote work environment when needed.</li><li>
Reliable technology, including cell phones and computer/laptop.</li></ul>
The above is intended to describe the general content of and requirements for the position. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities of this job at any time. Muse Paintbar will provide reasonable accommodations to enable individuals to perform their essential job duties consistent with applicable law. 
Muse Paintbar is an equal-opportunity employer committed to inclusion and diversity. As a proud equal opportunity employer, we do not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender, gender identity or expression, age, marital status, mental or physical disability, military or veteran status, pregnancy, or any other protected characteristic.</div>

Paint and Sip Store Manager

ABCoast Aviation Services

<div>
 The General Operative position is as dynamic as it gets at ABCoast. You will gain experience working across multiple areas of our business, from staging, collecting and sanitizing baggage carts to front-of-house services roles and baggage system operations.
 
 
 
 Requirements
 
 
 
 We are looking for outstanding candidates with:
 
 
 <ul>
 <li>
 The ability to work in a dynamic team providing business critical operational support 24/7
 </li>
 <li>
 Passionate commitment to customer service
 </li>
 <li>
 Manual handling and airside driving experience
 </li>
 <li>
 An appetite to upskill and become an expert in their field
 </li>
 <li>
 The ability to embrace innovation and continuous improvement
 </li>
 <li>
 Proven leaders with excellent coaching and mentoring skills
 </li>
 <li>
 Strong stakeholder management experience
 </li>
 <li>
 The ability to prioritise time critical activities
 </li>
 <li>
 An uncompromising approach to safety and compliance
 </li>
 <li>
 An openness to diversify to support the growth of the business
 
 
 </li>
 </ul>
 How to Apply
 
 
 Click &ldquo;Apply Now&rdquo; on the Careers page
</div>

General Operative

Save the Children

<div>Save the Children

For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment, protected from harm. We work in some of the world&rsquo;s hardest-to-reach places &ndash; over 100 countries, including the U.S. No matter what your role is, when you join Save the Children, you&rsquo;re creating positive, irreversible change for children, and the future we all share.

The Role

As the Advisor, Planning and Operations, you will provide the Head of Program Implementation (PI) with clear and timely visibility into department operations and performance. For this, you will support the PI senior management team (SMT) governance by managing meeting cadence, tracking decisions and priorities, developing actionable workplans, and monitoring alignment of resources, staffing, and budgets to departmental objectives. You will be responsible for communications and knowledge management efforts by maintaining the PI SaveNet page, facilitating information sharing across teams, developing leadership communications, and supporting executive and board-level presentations. In addition, you will oversee departmental reporting and performance measurements by coordinating KPI development and reporting processes, analyzing progress against strategic objectives, supporting organizational transformation initiatives, and monitoring cross-functional projects and PHFFA activities to identify risks, resolve issues, and drive continuous improvement across the PI portfolio.

Location

Hybrid &ndash; Washington DC, Fairfield, CT or Lexington, KY office locations

What You&rsquo;ll Be Doing (Essential Duties)
<ul><li>not inclusive of all role responsibilities. May be subject to change</li></ul>

Operations (40%)
<ul>
<li>Manage PI SMT meeting cadence, track decisions and accountabilities, maintain department resources and platforms, and provide visibility into how the department is resourcing and delivering against its objectives</li>
<li>Prepare agendas and materials for PI SMT and quarterly PI ESMT meetings; take and distribute meeting notes; track decisions and next steps and assign action items to relevant SMT members; ensure follow-through commitments.</li>
<li>Manage tracking and coordination of PI SMT and PI ESMT retreat priorities and other PI SMT workstreams</li>
<li>Translate high-level priorities into clear workplans with owners, timelines, and milestones, identify resourcing.
<ul><li>Support SCI and PI leadership PHFFA meeting coordination, drafting meeting notes and associated communication
<ul><li>Track PHFFA (SCI and SCUS) agreed upon countries/projects, opportunities and approved awards</li>
</ul></li><li>Develop and maintain a consolidated PI resourcing tracker covering consultants engaged by State Directors, International and Domestic program staff, Global Emergency Humanitarian Surge Platform deployments, and representatives on cross-functional and agency-wide projects;</li>
<li>Ensure resourcing decisions and commitments are aligned with budget and planning, flagging gaps or misalignments to the Head of PI in a timely manner.</li>
</ul>
</li></ul>Communications and Knowledge Management (25%)
<ul>
<li>Own and maintain the PI department SaveNet page, ensuring it is current and contains latest resources, strategies, plans, dashboards, SOPs, and key reference materials</li>
<li>Liaise with representatives from each PI team to ensure up to date landing pages and information:
<ul><li>SMT (aggregate view)</li>
<li>State Leads (state-specific views)</li>
<li>International Programs &ndash; including PHFFA projects and potential projects</li>
<li>Humanitarian (Domestic &amp; International)</li>
</ul></li><li>Ensure information is clear, visual, and accessible, and serves as the official data in supporting decision-making and alignment</li>
<li> Develop weekly, monthly and ad hoc SMT communication to teams</li>
<li>In coordination with the Head of PI, send weekly SMT meeting notes to all PI staff</li>
<li>Develop and issue quarterly updates on progress against departmental workplans and objectives</li>
<li>Support the Head of PI to develop board materials and other presentations ensuring use of SC branding</li>
<li>Responsible for all files and knowledge management of PHFFA agreements, policies, guidance, trainings and other relevant documents</li>
</ul>
 Reporting and KPIs (35%)
<ul>
<li>Alongside the PI SMT, monitor PI performance and use data to provide regular analysis against department annual objectives and make recommendations for strategic improvements.</li>
<li> Lead finalization of USP metrics and reporting cadence</li>
<li> Develop a simple, clear KPI scorecard for leadership use including USP, Humanitarian, International/PHFFA, Head Start
 </li><li>Coordinate end-to-end KPI processes, including data collection inputs from relevant teams, timelines for data production and updates, alignment and use across internal stakeholders, and support development and refinement of visuals for both internal and external audiences</li>
<li> Stay current and engage on SCUS and global movement transformation projects, where PI is a key stakeholder and ensure PI representation is included where relevant and provide regular updates against progress on these initiatives.</li>
<li> Ensure all cross departmental PHFFA activities and milestones are tracked with relevant functions/teams, identify dependencies, develop tracker to monitor resolution of/or escalate issues or challenges to PI SMT.</li>
</ul>
Required qualifications for the role
<ul>
<li>Minimum of a bachelor&rsquo;s degree or equivalent experience, plus at least 5 years of relevant experience</li>
</ul><ul><li>Demonstrated experience in leading change processes.</li>
<li>Demonstrated ability to work with senior-level executives to move complex issues forward.</li>
<li>Proven ability to make decisions and demonstrate sound judgement in a fast-moving environment</li>
<li>Demonstrated experience developing and working on strategic plans.</li>
<li>Demonstrated analytical, organization, and communication skills.</li>
<li>Attention to detail, ability to multi-task and work across Agency departments.</li>
<li>Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels, both internally and externally</li>
</ul><ul><li>Professional proficiency in MS Office suite</li>
<li>Professional proficiency in spoken and written English</li>
</ul>
Preferred qualifications for the role
<ul>
<li>Master&rsquo;s Degree in field related to development, humanitarian work or business administration.</li>
</ul><ul><li>Ability to speak a second, relevant language&ndash; French, Arabic or Spanish preferred.</li>
<li>Previous Save the Children experience.</li>
</ul>
Compensation

Save the Children is offering the following salary ranges for this position, dependent on candidate location:
<ul>
<li>Geo 1 - NY Metro, DC, and other locations with labor costs significantly above national average: Target Salary for this position is $91,800 - $102,600 base salary</li>
</ul><ul><li>Geo 2 - Locations around the US National Labor Cost Average: Target Salary for this position is $83,725 - $93,575 base salary</li>
<li>Geo 3 - Locations significantly below the US National Labor Cost Average: Target Salary for this position is $74,800 - $83,600 base salary</li>
</ul>
The salary ranges listed above are for US based candidates. For candidates located outside of the US, salary ranges will be based on the salary scales of the local employer of record. Actual base salary may vary based on, but not limited to, relevant experience, base salary of internal peers, business sector, and geographic location (more information on job structure is available here (https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fimage.savethechildren.org%2Fscus-salary-scales-nov-2025pdf-ch11481782.pdf%2Fccv6h13w88vj5a1803mkq46546t04g14.pdf&amp;data=05%7C02%7Caroberts%40savechildren.org%7Cfb0f291d9fc54f6e071008de70a5b840%7Cd1934b2d792c47cca2f5fc634183cd2d%7C0%7C0%7C639072054241619220%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=9JmVXHhEV3jX3DrsP6Tz7ZiZN2oGCYgnDoKoudmwwHM%3D&amp;reserved=0)).

About Us

We are looking to build an inclusive team at Save the Children. We offer a range of outstanding benefits to support this goal:
<ul>
<li>Flexible schedules and time off: Flexible schedules, generous PTO, 11 paid holidays plus 2 floating holidays, and hybrid working opportunities</li>
<li>Health: Competitive health care, dental and vision coverage for you and your family</li>
<li>Family: A variety of paid leaves: caregiver, parental/adoption, critical child illness and fertility benefits</li>
<li>Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees</li>
<li>Retirement: A retirement savings plan with employer contributions (after one year)</li>
<li>Wellness: 15 safety and wellness days annually (if hired on or after July 1, safety and wellness days prorated to 8 days), mental health benefits and support through Calm and company-hosted events</li>
<li>Employee Assistance Program: free and confidential assessments, short-term counseling, referrals, and follow-up services</li>
<li>Learning &amp; Growth: Access to internal and external learning &amp; development opportunities and mentorships</li>
</ul>
Click here (https://www.savethechildren.org/us/about-us/careers) to learn more about how Save the Children US will invest in you.

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse.

Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.

If you require disability assistance with the application or recruitment process, please submit a request to applicantsupport@savechildren.org (mailto:applicantsupport@savechildren.org).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Advisor, Planning & Operations (P3)

<div>UDR, Inc. is seeking a Multi Site Community Director to join our team in Washington DC.

GENERAL SUMMARY OF DUTIES: The Community Director focuses on the management of all aspects of customer service by creating a positive sense of community, taking charge leading a dedicated community team, and fostering positive relationships with community residents. Position may have supervision over a direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. 
 
SUPERVISION RECEIVED: Reports directly to the Senior Community Director, District Manager or Regional Manager

SUPERVISION EXERCISED: Supervision of two or more associates is required for exempt status, 1 or less for non-exempt status. Direct reports may include the Resident Service Manager, the Resident Service Coordinator(s) and/or Resident Service Specialist(s).

Exempt/Non-exempt status will depend on the supervisory responsibilities in accordance with FSLA guidelines. 2 or more direct reports = Exempt Status; 1 or less direct reports = Non-exempt Status.

ESSENTIAL FUNCTIONS:

Asset Quality 
Ensure community is ready for business and meets established physical standards daily as listed below:

1. Walk community daily; open and close all &ldquo;showing&rdquo; units. Monitor property including office space, restrooms, amenity areas, parking lot and &ldquo;showing&rdquo; units to ensure they meet UDR&rsquo;s quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks.
 
2. Refresh community&rsquo;s signage, write and distribute collateral as needed to support the drive for occupancy and improve community image.

Customer Service 
Provide the best standard of quality and service through resident relations:

1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service. 
2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals.

3. Conduct move-in orientation sessions for new residents and drive annual renewal conversations with existing residents as needed.
 
4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests.
 
5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved.

Financial 
Complete various accounting and financial functions associated with driving and supporting community operations:

1. Work closely with Business Manager to complete required financial responsibilities. 
2. Conduct Purchase Card (P-card) reconciliation for community.

Personnel (if applicable) 
Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance:
1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building.
 
2. Hire and train new staff and develop staff to maximize potential. 
3. Train district property staff including RSMs, CDs and other personnel as needed and requested by AD/RM/DM. (Senior Community Director) 
4. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers. 
5. Approve time records and requests for time off.

Vendor Management 
Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems:
1. Manage vendor keys according to UDR&rsquo;s policies and procedures. 
2. Source new vendors as needed in order to maintain community appearance and resident services. 
3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems.
Administrative 
Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations:

1. Prepare, communicate and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments.
 
2. Review, monitor, administrate and sign leases as required and needed.
 
3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements Company policies and/or procedures. 
4. Plan and manage all community events.
 
5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craigslist, etc.
 
6. Maintain acceptable NPS scores and facilitate Reputation Management Process. 
7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications. 
8. Smart Rent Management and Package and Parcel Management. 
9. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the &ldquo;Key Policy&rdquo;. 
10. Investigate, address and resolve all community and resident issues, disturbances, complaints and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed. 
11. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required. 
12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents and guests.
 
13. Develop and maintain emergency action procedures for the properties. 
14. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 
15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team. 
16. Comply with all Company policies and procedures related to employment.
 
17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 
18. Perform other duties as assigned or needed. 
PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues.

Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning.

Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required.
 
 
Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices.

Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished highly professional interpersonal skills both in person, by phone and with all social media interactions. 
 
Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials.
TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.

TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required. 
EDUCATION AND EXPERIENCE:

1. Bachelor&rsquo;s Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required. 
2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred. 
3. Minimum of two years&rsquo; management or supervisory experience is required. 
4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred. 
5. Must have and maintain a valid driver&rsquo;s license unless otherwise noted.

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 


UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Multi Site Community Director

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