front office manager

operations coordinator Jobs in Washington

operations coordinator

operations manager

AARP

<div>Overview:
<div>
AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.</div><div></div><div><br>
The Procurement Operations Manager serves as the main liaison within Procurement Management, Accounts Payable, Accounts Receivable, Office of General Counsel and Financial Systems teams, ensuring consistent collaboration and clear communication. They are responsible for coordinating activities and planning related to the Procurement for the Foundation including supporting operational compliance, managing the process of collecting and analyzing procurement data, and the Request for Proposal (RFP) process. Tactically, this also includes executing on key procurement responsibilities including reviewing requisitions and SOW content, entering data into procurement systems, processing POs and promptly addressing escalations. They also serve as the Subject Matter Expert (SME) for the Third-Party Security Program and the Independent Contractor program. The Procurement Operations Manager is also responsible for making improvements to existing procurement processes and developing solutions that lead to measurable improvements for stakeholders and the overall Foundation.</div>
Responsibilities:
<ul><li>Contributes to the development of long-term goals to ensure continued successful growth and profitability. Studies, analyzes, and monitors the organization&rsquo;s activities internally and externally. Coordinates and integrates division plans with the organization&rsquo;s business goals and objectives. Reviews and reports on achievement of performance versus strategic plans. Advises and recommends strategies based on reviews.</li><li>
Plans, organizes, and implements assigned projects. Determines and monitors resources needed, determines scope and execution, tracks progress towards milestones, establishes timelines, and evaluates progress. Ensures adherence to internal and external quality standards. Organizes project teams and leads internal and external team members and stakeholders to deliver on project goals. Establishes project communication plans and ensures internal/external stakeholders are informed regarding project processes and impact.</li><li>
Evaluates existing programs to identify improvements and to measure outcomes. Analyzes and tests current processes and systems to determine effectiveness and efficiency. Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business. Assists in the development and delivering of training programs or presentations and recommends program revisions.</li><li>
Monitors and maintains compliance with organization policy.</li><li>
Works collaboratively with cross-functional internal and external teams, customers, vendors, and others to resolve issues and meet project goals. Exhibits a high level of customer service for internal and/or external clients.</li></ul>
Qualifications:
<ul><li>BS degree</li><li>
3+ years of experience with procurement operations</li><li>
Ability to forecast risks and proactively develop solutions against them</li><li>
Aptitude to think strategically with a bias for action, disciplined execution, and results orientation</li><li>
Exhibits a high level of customer service for internal and/or external clients</li></ul><div><b>
Preferred</b></div><ul><li>
5+ years of experience with procurement operations</li><li>
Non-profit experience</li><li>
Master&rsquo;s in finance/MBA</li><li>
Knowledge and experience with federal procurement requirements</li></ul><div></div><div><br>
AARP will not sponsor an employment visa for this position at this time.<br>
<br>
<b>Additional Requirements</b></div><ul><li>
Regular and reliable job attendance</li><li>
Effective verbal and written communication skills</li><li>
Exhibit respect and understanding of others to maintain professional relationships</li><li>
Independent judgement in evaluation options to make sound decisions</li><li>
In office/open office environment with the ability to work effectively surrounded by moderate noise</li></ul><div><b>
Hybrid Work Environment</b><br>
<br>
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.</div><div></div><div><b><br>
Compensation and Benefits</b><br>
<br>
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.<br>
<br>
<br>
</div><div><b>Equal Employment Opportunity</b><br>
<br>
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.</div></div>

Procurement Operations Manager

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.
 <br/>
 <br/>
 The Procurement Operations Manager serves as the main liaison within Procurement Management, Accounts Payable, Accounts Receivable, Office of General Counsel and Financial Systems teams, ensuring consistent collaboration and clear communication. They are responsible for coordinating activities and planning related to the Procurement for the Foundation including supporting operational compliance, managing the process of collecting and analyzing procurement data, and the Request for Proposal (RFP) process. Tactically, this also includes executing on key procurement responsibilities including reviewing requisitions and SOW content, entering data into procurement systems, processing POs and promptly addressing escalations. They also serve as the Subject Matter Expert (SME) for the Third-Party Security Program and the Independent Contractor program. The Procurement Operations Manager is also responsible for making improvements to existing procurement processes and developing solutions that lead to measurable improvements for stakeholders and the overall Foundation.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Contributes to the development of long-term goals to ensure continued successful growth and profitability. Studies, analyzes, and monitors the organization&rsquo;s activities internally and externally. Coordinates and integrates division plans with the organization&rsquo;s business goals and objectives. Reviews and reports on achievement of performance versus strategic plans. Advises and recommends strategies based on reviews.
  </li>
  <li>
   Plans, organizes, and implements assigned projects. Determines and monitors resources needed, determines scope and execution, tracks progress towards milestones, establishes timelines, and evaluates progress. Ensures adherence to internal and external quality standards. Organizes project teams and leads internal and external team members and stakeholders to deliver on project goals. Establishes project communication plans and ensures internal/external stakeholders are informed regarding project processes and impact.
  </li>
  <li>
   Evaluates existing programs to identify improvements and to measure outcomes. Analyzes and tests current processes and systems to determine effectiveness and efficiency. Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business. Assists in the development and delivering of training programs or presentations and recommends program revisions.
  </li>
  <li>
   Monitors and maintains compliance with organization policy.
  </li>
  <li>
   Works collaboratively with cross-functional internal and external teams, customers, vendors, and others to resolve issues and meet project goals. Exhibits a high level of customer service for internal and/or external clients.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   BS degree
  </li>
  <li>
   3+ years of experience with procurement operations
  </li>
  <li>
   Ability to forecast risks and proactively develop solutions against them
  </li>
  <li>
   Aptitude to think strategically with a bias for action, disciplined execution, and results orientation
  </li>
  <li>
   Exhibits a high level of customer service for internal and/or external clients
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of experience with procurement operations
  </li>
  <li>
   Non-profit experience
  </li>
  <li>
   Master&rsquo;s in finance/MBA
  </li>
  <li>
   Knowledge and experience with federal procurement requirements
   <br/>
   <br/>
  </li>
 </ul>
 AARP will not sponsor an employment visa for this position at this time.
 <br/>
 <br/>
 <strong>
  Additional Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Regular and reliable job attendance
  </li>
  <li>
   Effective verbal and written communication skills
  </li>
  <li>
   Exhibit respect and understanding of others to maintain professional relationships
  </li>
  <li>
   Independent judgement in evaluation options to make sound decisions
  </li>
  <li>
   In office/open office environment with the ability to work effectively surrounded by moderate noise
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Hybrid Work Environment
  <br/>
  <br/>
 </strong>
 AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
 <br/>
 <br/>
 <strong>
  Compensation And Benefits
  <br/>
  <br/>
 </strong>
 AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
 <br/>
 <br/>
 <strong>
  Equal Employment Opportunity
  <br/>
  <br/>
 </strong>
 AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
</div>


Rose's Restaurant Group

<div>
 <p>
  Rose&rsquo;s Restaurant Group is seeking creative, passionate, and talented individuals to join our super awesome team. We are in the &ldquo;making people happy&rdquo; business, we just happen to serve great food and offer next-level hospitality. We work hard, make people happy, and have fun while we are doing it!
 </p>
 <p>
  We are seeking an Operations Coordinator&nbsp;to join our James Beard award winning team at one of our D.C Michelin starred restaurants: Rose&rsquo;s Luxury, Little Pearl, and Pineapple and Pearls, and Extra Fancy, our international events company.
 </p>
 <p>
  <strong>
   Some Things to Know About Us:
  </strong>
 </p>
 <p>
  Our mission is &ldquo;To make this the most enjoyable place to work in and the most enjoyable place to dine&rdquo;. This is the reason we are here. This is why we do what we do.
 </p>
 <p>
  We are big on communication and organization. We believe these are huge keys to success. The better we are able to communicate and organize ourselves, the more success we will have.
 </p>
 <p>
  We are big on teaching and growth. We work hard to make sure everyone is constantly growing and learning. We want everyone who works with us to become a better cook, barista, chef, manager, guest liaison, and most importantly, leader.
 </p>
 <p>
  We like having fun. While we take our jobs very seriously, we also do so lightheartedly. In other words, we love to hustle and get better everyday but we also love to do it while laughing and having fun at the same time. (And yes, that is possible).
 </p>
 <p>
  We have awesome benefits for full-time employees
 </p>
 <ul>
  <br/>
  <li>
   100% Company-paid medical benefits
  </li>
  <br/>
  <li>
   100% Company-paid dental benefits
  </li>
  <br/>
  <li>
   Average 45-50 hour work-week for salaried employees
  </li>
  <br/>
  <li>
   Unlimited Paid Time-off Policy for salaried employees
  </li>
  <br/>
  <li>
   Parental Leave Plan
  </li>
  <br/>
  <li>
   401K plan
  </li>
  <br/>
  <li>
   Complimentary gym membership
  </li>
  <br/>
  <li>
   Employee Assistance Program (covers mental health services, legal services, and additional support)
  </li>
  <br/>
  <li>
   Life insurance
  </li>
  <br/>
  <li>
   Critical illness insurance
  </li>
  <br/>
  <li>
   Personal Financial Advisor services
  </li>
  <br/>
  <li>
   Somm Certification Reimbursements
  </li>
  <br/>
  <li>
   WMATA SmartBenefits program
  </li>
  <br/>
  <li>
   Most major holidays off
  </li>
  <br/>
  <li>
   Access to our Vision benefit program
  </li>
  <br/>
  <li>
   Unlimited high fives!
  </li>
  <br/>
 </ul>
 <p>
  The Operations Coordinator is a critical role that assists the Director of Strategic Operations through office administration and hands-on projects to support the overall day-to-day operations and one-off projects for our various teams and departments.
 </p>
 <p>
  This is a diverse position that requires an independent and responsible individual with an emphasis on team-work. This person has incredible organizational skills and attention to detail. Strong computer skills and spreadsheet capabilities are required. Their success relies heavily on spatial awareness, time management, and communication.&nbsp;
 </p>
 <p>
  <strong>
   Responsibilities include but are not limited to:
  </strong>
 </p>
 <ul>
  <br/>
  <li>
   Spreadsheet creation and maintenance
  </li>
  <br/>
  <li>
   Data analytics and sales reporting
  </li>
  <br/>
  <li>
   Project management around digital marketing program
  </li>
  <br/>
  <li>
   Coordination of large travel and event logistics
  </li>
  <br/>
  <li>
   Logistics and organization for various aspects of the business
  </li>
  <br/>
  <li>
   Ordering and budget management
  </li>
  <br/>
  <li>
   Assist with business development projects
  </li>
  <br/>
  <li>
   Execution of key business initiatives to streamline operation
  </li>
  <br/>
 </ul>
 <br/>
 <br/>
 More detail about Extra Fancy part of Rose's Restaurant Group, please visit https://culinaryagents.com/entities/313419-Extra-Fancy
</div>


Operations Coordinator

Moxy Washington, DC Downtown

<div><h3 class="jobSectionHeader"><b><i>Seeking a seasoned Front Office Manager to lead and encourage our TEAM!</i></b></h3><h4 class="jobSectionHeader"><b>
Perks</b></h4><p>
Management Development Program, TEAM discounts and more!</p><p><b>
About Us:</b> Our TEAM culture motivates and encourages each individual member to achieve &ldquo;MORE&rdquo; in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!</p><p><b><i>
T.E.A.M = Together Everyone Achieves More</i></b></p><p><b>
About the Role:</b> Are you a passionate, energetic leader that impressing guests comes naturally? Are you an aspiring hospitality professional who is ambitious, eager to learn and understands the value of working in a team-based environment? If this sounds like you, consider this exciting opportunity!</p><p>
As<i> Front Office Manager</i>, you will mentor our dynamic front office TEAM ensuring outstanding customer service and delivering positive delivering an exceptional experience to every guest at our hotel.</p><p><b>
TEAM Benefits:</b></p><ul>
<li>
Bonus Eligible</li>
<li>401k</li>
<li>Health/Dental/Vision/Life/Voluntary Insurance</li>
<li>Team and Travel Discounts</li>
<li>Career advancement opportunity</li>
</ul><p><i>
Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.</i></p><p><i>
Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&amp;B discounts! Get away to relax, visit family or see the World!</i><br>
<br>
<b>Responsibilities: </b>In this role you will be responsible for the training, coaching, and daily operations of guest services for the hotel. This includes the front desk, reservations, and audit as well as general guest services working side-by-side with the team daily. This position helps to set the tone for the guest experience and demonstrates leadership by setting the example of exceptional guest service.</p><p>
As Front Office Manager, you will work effectively as a team contributor on all assignments and independently. The person in this key role is exceptional in communicating and coordinating work efforts with their team and others to achieve outstanding guest and team member satisfaction throughout the hotel. Performs quality work within deadlines with or without direct supervision.<br>
<br>
<b>Requirements:</b></p><ul>
<li>
Previous 2+ years of Front Office Manager experience in a branded hotel environment</li>
<li>College degree or coursework in hospitality related field preferred</li>
<li>Strong knowledge of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack)</li>
<li>Fluency in English: additional languages preferred. Spanish language skills are beneficial</li>
<li>Excellent verbal and written communication skills</li>
<li>High energy with effective and influential people skills. Positive attitude and the desire to motivate others</li>
<li>Strong leadership skills</li>
<li>Superior interpersonal and customer service skills</li>
<li>Reliable with the ability to multi-task and work under pressure</li>
<li>Full availability is required, must be able to work varied hours including nights, weekends, and holidays</li>
</ul><p>
Compensation: $60,000-$65,000 per year</p></div>

Front Office Manager

Embassy Suites Georgetown

<div><h4 class="jobSectionHeader"><b>Description</b></h4><b>
Key Responsibilities</b><b>Operational Leadership</b><ul>
<li><p>
Assist in managing daily restaurant operations, including breakfast service, lunch/dinner (if applicable), bar service, and room-service support.</p></li>
<li><p>
Ensure compliance with brand standards, health codes, safety protocols, and sanitation requirements.</p></li>
<li><p>
Participate in daily walk-throughs to ensure cleanliness, readiness, and proper setup of the dining room and service areas.</p></li>
<li><p>
Monitor inventory levels; assist with ordering, receiving, and storage of food, beverage, and supplies.</p></li>
</ul><b>
Guest Service &amp; Experience</b><ul>
<li><p>
Maintain a strong presence on the floor, interacting with guests to ensure satisfaction and resolve concerns promptly.</p></li>
<li><p>
Support the delivery of consistent, warm, and professional service aligned with Embassy Suites guest service culture.</p></li>
<li><p>
Review guest feedback (Medallia, SALT, surveys) and implement action plans to improve scores.</p></li>
</ul><b>
Team Leadership &amp; Training</b><ul>
<li><p>
Assist in hiring, onboarding, and training restaurant staff, including servers, hosts, bussers, and bartenders.</p></li>
<li><p>
Provide ongoing coaching, performance feedback, and corrective action when needed.</p></li>
<li><p>
Foster a positive, collaborative, and service-focused team environment.</p></li>
<li><p>
Help create and manage weekly staff schedules to ensure proper coverage during peak periods.</p></li>
</ul><b>
Financial Responsibilities</b><ul>
<li><p>
Support inventory control, cost management, and waste reduction initiatives.</p></li>
<li><p>
Assist with forecasting, budgeting, and revenue reporting.</p></li>
<li><p>
Monitor labor costs and adjust staffing levels appropriately.</p></li>
<li><p>
Help analyze financial performance and implement strategies to meet or exceed revenue goals.</p></li>
</ul><b>
Administrative Tasks</b><ul>
<li><p>
Complete daily shift reports, incident logs, and other required documentation.</p></li>
<li><p>
Assist with payroll accuracy, timekeeping, and attendance tracking.</p></li>
<li><p>
Work with the Manager to evaluate and update SOPs, service guidelines, and policy compliance.</p></li>
<li><p>
Support coordination with other departments (Front Office, Banquets, Kitchen, Housekeeping).</p></li>
</ul><p>
Equal Opportunity Employer</p><p>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Restaurant Assistant Manager

Democracy Federal Credit Union

<p><b>Job Summary:</b></p><p>This position reports directly to the Director of Branch Operations. It provides primary support to branch staff and serves members directly. The role is responsible for managing the credit union's risk exposure by implementing and maintaining appropriate security procedures, ensuring that personnel actions are consistent with industry standards and company policies and procedures.</p><p><b>Primary Duties and Responsibilities:</b></p><ul><li>Providing leadership and support to branch staff, answering questions; solving problems; helping with complex transactions, and ensuring adherence to policies and procedures for optimal branch performance.</li><li>Prepare and conduct monthly branch meetings to discuss progress and goals.</li><li>Monitor and evaluate the work of head teller and other staff, providing prompt and objective coaching, and counseling as appropriate.</li><li>Engage members in meaningful conversations to uncover their financial needs.</li><li>Train branch personnel in operations, credit union product and services, member relations, and security protocols.</li><li>Disarming and Arming the branch within the appropriate times frames.</li><li>Support member services when needed by opening accounts, taking loan applications, and all other member and/or personnel support requests.</li><li>Ensure branch personnel are trained in their assigned duties and cross trained for optimal branch performance.</li><li>Ensure ATM&rsquo;s and teller drawers balance every day, providing assistance to locate any differences and addressing dependencies promptly.</li><li>Collaborate with branch manager to ensure overall branch operations and credit union success.</li><li>Volunteering at community events, discussing credit unions products and services while creating a positive impact in the community.</li><li>Leading with Democracy Federal Credit Unions CCVs, of Passion, Integrity, Commitment. Ownership, Positive Attitude and Collaboration as primary focal point in servicing, staff, personnel and members.</li></ul><p><b>Position Specifications/Requirements</b></p><ul><li>Ability to work accurately with numbers and perform intermediate mathematical calculations with accuracy.</li><li>Ability to exercise judgment, logic, and initiative with integrity</li><li>Effective interpersonal, verbal, and written communication skill</li><li>Ability to interpret and explain regulations, instructions, and procedures</li><li>Ability to work independently and as a part of a team with little to no supervision</li><li>High degree of accuracy with attention to detail required</li><li>Creative problem solving skills to effectively identify and resolve issues with member accounts</li><li>Take initiative and lead by example</li><li>Thorough knowledge of the regulatory environment for credit union</li><li>Must be bondable and maintain bondability throughout employment with the credit union</li><li>Good, sound, and practical judgment</li></ul><p><b>Education and/or Work Experience Requirements:</b></p><ul><li>High School Diploma or equivalent (Associates Degree preferred)</li><li>Minimum of four (4) years of experience in branch operations</li><li>Previous supervisor experience in a credit union preferred</li><li>Demonstrated ability to learn and use the systems required for the job functions including Symitar, Synergy, ATM, Chexsystem</li><li>Knowledge of applicable regulatory requirements including BSA, Reg. CC, Reg. D, and Reg. E</li><li>Intermediate computer knowledge and experience with Microsoft Office programs such as Word, and Excel required</li><li>Must be able to work under pressure and meet deadlines, while maintaining a positive attitude</li><li>Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices</li><li>Excellent communication skills (oral and written)</li><li>Professional appearance, dress and attitude</li><li>Good math skills</li><li>Ability to operate related computer applications and other business equipment including adding machine, copy machine, telephone, computer, etc.</li><li>Good typing skills</li><li>Strong analytical and problem solving skills</li><li>Ability to travel to any of the branch locations at any time for any reason on a temporary or permanent basis</li></ul><p><b>Physical Requirements:</b></p><ul><li>Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other</li><li>federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.</li><li>Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.</li><li>Professional attire must be adhered to in accordance with the Employee Handbook.</li></ul><p>Pay: $62,500.00 per year</p><p>Work Location: In person</p>

Assistant Branch Manager

District of Columbia Public Schools

<div></div><div><div><div><div><div>Office: </div><div>Office of Employee Services
</div></div><br>
<div><div>Date Posted: </div><div>12/3/2025
</div></div><br>
<div><div>Salary Range: </div><div>1-5 / $92,748 to $104,655 Per Year
</div></div><br>
<div><div>NTE Date: </div><div>N/A</div></div><div><div><p><br>
</p></div></div><br>
<div><div><b>Position Overview</b><p></p><p>
The Office of Employee Services (OES) is dedicated to enhancing student success by attracting, hiring, and retaining top talent in DC Public Schools. By providing exceptional employee services support to our DCPS team members from recruitment to retirement, we aim to empower our employees to focus on what matters most&mdash;our students. With a focus on people-centered support and operational excellence, we leverage talent with a goal of all students being supported by staff who feel valued. OES is comprised of the following teams:</p>
<ul><li>The <b>Compensation and Retirement </b>team is responsible for ensuring that DCPS administers compensation policies consistently and in accordance with applicable legislation and collective bargaining agreements. The team also provides support to departments during reorganizations, reductions in force (RIFs), and other personnel action such as hiring, transfers, promotions and demotions. Additionally, they offer counseling, guidance, and strategic planning for employee retirement.</li><li>
The <b>Benefits and Leave team </b>is responsible for administering employee benefits and managing leave of absence (LOA) and Family and Medical Leave Act (FMLA) processes. This team also oversees the agency's health, life, tax-sheltered annuity, flexible spending, and supplemental benefits programs.
</li><li>The<b> HR Information Systems and Records Management</b> team ensures systems data integrity, manages the data reporting function, processes personnel actions in PeopleSoft, provides position management support for schools and Central Services, provides time and labor support, and manages the personnel filing system for all DCPS employees. The team also serves as a key HR partner to external agencies like the Office of the Chief Technology Officer (OCTO), the DC Office of Human Resources (DCHR), and the Office of Pay and Retirement Services (OPRS).</li><li>
The <b>Employee Experience (EE)</b> team provides all new employees with robust onboarding support and leads the development and implementation of resources, workshops, and events designed to support employee needs. EE also supports procedural compliance related to background clearance checks for DCPS employees and manages additional support functions including the Employee Services helpline, walk-in visitor reception, and employee offboarding processes.</li><li>
The <b>Strategic Staffing</b> team is responsible for hiring for all positions in DCPS. The team provides budgeting support, works with principals and supervisors to develop their staffing plans and personnel budgets, and works with employees, principals, and hiring managers on staffing changes.</li><li>
The <b>Instructional </b><b>Talent Acquisition and Retention </b>division is responsible for the recruitment, selection, and retention efforts for educational aides, related service providers, instructional coaches, and teachers. This work includes nationwide recruitment to ensure that DCPS has excellent educators who are able to serve the diverse needs of our students.</li></ul>
<p></p><p>
The Manager, School Staffing will design and lead the implementation of comprehensive staffing plans, develop and refine innovative operational processes, and work directly with principals to improve their staffing plans. The Manager is part of a team that hires and maintains highly qualified candidates and employees to serve students in 118 schools within DCPS. The Manager manages four coordinators on the Strategic Staffing team toward their ambitious goals around school staffing quality and efficiency. The Manager also is responsible for designing accountability metrics for the team; reporting on those metrics to management; and as needed serving as the spokesperson for the team in agency-wide accountability forums such as School Opening School Stat and other forums.</p><p>
The Manager, School Staffing will report to the Director, Strategic Staffing.</p><p><b>
Essential Duties and Responsibilities</b></p><p><i>
The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.</i></p><ul><li>
Leads the management of the school-based staffing team in implementing a customer-service oriented, efficient, and high-quality approach to school staffing.</li><li>
Directly manages a team of four staff members, and coordinates the involvement of other full- and part-time staff in the staffing process.</li><li>
Drives the team to reach ambitious goals by determining clear, specific performance metrics; analyzes relevant data; tracks progress; and intervenes as necessary to ensure success.</li><li>
Collects, analyzes, and presents staffing data for analysis and decision-making, including reporting to management.</li><li>
Builds relationships with school leaders, teachers, and district staff to develop a deep understanding of the unique needs and cultures in schools across the district.</li><li>
Identifies opportunities for collaboration with other central office teams to improve support to schools and streamline processes.</li><li>
Develops and implements trainings for team members and key stakeholders.</li><li>
Responds effectively to requests form internal and external DCPS stakeholders.</li><li>
Establishes operations goals and makes periodic evaluations of progress to determine the need for adjustments in school staffing strategy.</li><li>
Manages communication strategy with new employees through the staffing process.</li><li>
Leads the school-based staffing team's research agenda, including managing relationships with external researchers to analyze the effectiveness of various components of season business cycle processes.</li><li>
Works in an extremely fast-paced environment, under tight deadlines, and with multiple responsibilities, including working a non-standard tour of duty during busiest periods.</li><li>
Liaises with successful applicants, other departments in the Office of Resource Strategy, school leaders, and others to ensure that applicants are well matched to schools and district staffing needs are met.</li></ul><p><b>
Qualifications</b></p><ul><li>
Bachelor's degree and four to six years of related work experience, including specific experience in recruitment, selection, hiring, onboarding, and/or human resources, plus experience managing others, preferred.</li><li>
Master's degree preferred.</li><li>
Previous exposure to or experience in the education sector a plus.</li><li>
Computer proficiency, including QuickBase, Salesforce, PeopeSoft, and MS Office Suite.</li><li>
Strong oral and written communication skills, and ability to communicate effectively with individuals at all levels of the organization.</li><li>
Ability to manage, integrate, and analyze data from multiple and complex sources.</li><li>
Skilled in establishing and maintaining strong interpersonal relationships with a diverse set of stakeholders, collaborating with others, and working in teams.</li><li>
Deep commitment to professional growth and learning, and proven ability to thrive in a culture of continuous feedback. Accepts constructive feedback, is cooperative, and has a strong willingness to learn. Shows self-awareness, self-monitoring, ability to course correct when improvements are necessary, and good judgment.</li><li>
Takes initiative and uses a can-do approach to be flexible in spotting and resolving issues in a timely manner.</li><li>
Exceptional time management skills, organizational skills, punctuality, and reliability.</li><li>
Provides excellent customer service, and is skilled in dealing with difficult situations and personalities.</li><li>
Ability to multitask and work under pressure in a fast-paced environment. Is tolerant of change and uncertainty.</li></ul><p></p><h2 class="jobSectionHeader"><b>
DCPS Values</b></h2><ul><li><b>
STUDENTS FIRST</b>: We recognize students as whole children and put their needs first in everything we do.</li><li><b>
COURAGE</b>: We have the audacity to learn from our successes and failures, to try new things, and to lead the nation as a proof point of PK-12 success.</li><li><b>
EQUITY</b>: We work proactively to eliminate opportunity gaps by interrupting institutional bias and investing in effective strategies to ensure every student succeeds.</li><li><b>
EXCELLENCE</b>: We work with integrity and hold ourselves accountable for exemplary outcomes, service, and interactions.</li><li><b>
TEAMWORK</b>: We recognize that our greatest asset is our collective vision and ability to work collaboratively and authentically.</li><li><b>
JOY</b>: We enjoy our collective work and will enthusiastically celebrate our success and each other.</li></ul><p>
We are an equal opportunity employer and are committed to creating an inclusive, accessible workplace. We welcome and encourage applications from individuals with disabilities. Accommodation and/or application assistance is available upon request at all stages of the application and employment process. To request accommodation, please contact dcps.eeo-ada@k12.dc.gov.</p></div></div></div></div></div>

Manager, School Staffing

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Manager, School Staffing