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business management analyst- office of the secretary Jobs in Washington

operations analyst

Tetra Tech

<div><p>Tetra Tech AMT is looking for a Senior Operations Research Analyst/Data Scientist to support a highly visible new FAA project in the initial stand up of executable processes and analytics at the direction of FAA management for pre-departure planning.</p><p>
Primary job duties and responsibilities may include, but are not limited to the following:</p><ul><li>
Establish a process for strategic deconfliction in collaboration with internal and external aviation stakeholders for a new FAA Traffic Flow Management Evolution Program for a potential &ldquo;24/7&rdquo; operation</li><li>
Work 40 hours a week but potentially work late night shifts and weekends at times to cover overnight and weekend data modeling needs</li><li>
Collect historical data, observe network of applicable systems in action, and interview stakeholders to understand operational bottlenecks and business process inefficiencies</li><li>
Using programming languages, along with specialized software, to potentially build quantitative models to simulate various scenarios</li><li>
Help determine the most efficient and ideal best course of action (e.g., build data models that translate to lower fuel burden, less aircraft downtime, shorter block times, and faster flights) given a strict set of real-world constraints</li><li>
Document the FAA process, roles, and responsibilities to enable execution of strategic deconfliction process plan for day of operations in the National Airspace System (NAS)<br>
Work with FAA and industry vendor(s) who will architect and build the analytical data model and provide feedback as necessary</li><li>
Collaborate with FAA stakeholders and external industry partners (as needed) to obtain necessary data to operate logistically optimized model</li><li>
Enter data into analytical models (long range and same day planning) to develop strategic deconfliction plans</li><li>
As needed, support the training of FAA staff on process execution related to newly designed traffic flow management program</li><li>
Document all lessons learned and FAA process improvement opportunities for evolution of strategic deconfliction processes/capability</li><li>
Apply knowledge in the domain of operations research to optimize NAS strategic deconfliction plan</li><li>
Define post event analysis criteria and data expectations</li><li>
Document recommended process improvement opportunities</li><li>
Provide expertise in the design, development, implementation, and analysis of technical FAA products and systems</li></ul>
<div><p>The successful candidate will have:</p><ul><li>
Have deep expertise in data collection and modeling in support of the federal government and preferably in support of FAA mission</li><li>
Deep analytical thinking, strong programming skills, and the ability to translate highly technical data into actionable, strategic recommendations for non-technical stakeholders</li><li>
Have some background in air traffic management and airport operations including FAA traffic flow management practices</li><li>
Possess broad knowledge of operations research procedures, methodologies, and can provide technical expertise in the application of state-of-the-art technology to meet FAA mission and aerospace requirements</li><li>
Flexible work schedule that may require working at FAA in-person and cover nights, weekends and even some holidays during the year as this is in support of a national and highly visible FAA project</li><li>
Potentially be on call to cover shifts when anticipated higher days of operations or team members are unavailable/on scheduled vacation</li><li>
Must have at least 10 years of professional years of experience supporting projects as an Operations Research Analyst but preferably in support of the FAA/NASA or at least the federal government</li><li>
Must have a Bachelor of Science Degree in engineering (e.g. Engineering, Operations Research, Statistics, Computer Science, Mathematics) or related field</li></ul><p>
Salary: $120,000 to $130,000 annually. Compensation is based on relevant experience and qualifications.</p><p>
Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.</p><br>
</div><div>Additional Information
</div><ul><li>Organization: 161 AMT</li></ul></div>

Senior Operations Research Analyst

Earthjustice

<div><p>Earthjustice is the nation's leading environmental law organization. We wield the power of law and the strength of partnership to protect people&rsquo;s health, preserve magnificent places and wildlife, advance clean energy, and combat climate change. We are here because the Earth needs a good lawyer.</p><p>
Driven by a passion for justice, inclusion, partnership, and excellence, our core values lead us to seek a broad range of perspectives and backgrounds to achieve our mission and maintain an inclusive environment where all staff are valued and respected.</p><p>
The Analyst, Technology Operations supports the organization's information governance and data privacy initiatives by serving as a knowledgeable resource for end users&mdash;answering questions, sharing best practices, hosting office hours, and guiding stakeholders through system migrations and testing. This role contributes to the technical implementation of supporting systems and acts as an escalation point for end-user support, ensuring issues are resolved efficiently and effectively. Additionally, the Analyst helps shape and prioritize the team's backlog, ensuring work aligns with operational needs and program goals. The role supports the adoption of information governance and data privacy policies, processes, and tools, promotes consistent ways of working, and helps ensure teams understand and follow enterprise standards. The Analyst, Technology Operations also contributes to continuous improvement by surfacing themes, risks, and opportunities and coordinating follow-up with stakeholders.</p><p>
This is a non-supervisory position.</p><p>
The Analyst, Technology Operations is expected to work a full-time (37.5 hours/week) schedule, and can work hybrid (2 days/ week in office) from any of the following Earthjustice offices: San Francisco, New York City, Washington, DC, Denver, Chicago, Los Angeles, or Seattle.
</p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><h3 class="jobSectionHeader"><b>
User &amp; Operational Support (50%)</b></h3><ul><li>
Serve as a point of escalation for end‑user issues related to supported tools and processes, ensuring timely triage and coordination with appropriate teams.</li><li>
Support the implementation and ongoing operation of information governance, privacy, and DLP tools by assisting with configuration, testing, deployments, and routine operational tasks.</li><li>
Assist with system changes, enhancements, and migrations by coordinating activities, documenting issues and outcomes, and supporting readiness for release, including interfacing with vendors and contractors contributing to the projects.</li></ul><h3 class="jobSectionHeader"><b>
Requirements &amp; Stakeholder Support (20%)</b></h3><ul><li>
Assist with gathering and documenting business and user requirements, use cases, and operational needs in collaboration with legal, privacy, security, IT operations and cross-departmental stakeholders from Program, Development and Communication teams.</li><li>
Support discovery activities across systems and data sources by helping identify usage patterns, dependencies, and operational impacts.</li></ul><h3 class="jobSectionHeader"><b>
Program Support &amp; Planning (20%)</b></h3><ul><li>
Support information governance, privacy, and DLP initiatives by assisting with program planning, backlog intake, and coordination of operational work.</li><li>
Contribute to research and information gathering related to tools, features, and process improvements, and summarize findings for program leads.</li><li>
Help define and document success measures, operational metrics, and tracking mechanisms that support program goals related to risk reduction, compliance, and user adoption.</li></ul><h3 class="jobSectionHeader"><b>
Operational Reporting &amp; Improvement (10%)</b></h3><ul><li>
Assist with collecting, maintaining, and validating operational data used or reporting, monitoring, and continuous improvement.</li><li>
Support compliance, audit, and readiness activities by maintaining documentation, inventories, and required records.</li><li>
Identify recurring issues, risks, and opportunities based on operational experience and user feedback, and coordinate follow‑up with program leads and stakeholders.</li></ul><h3 class="jobSectionHeader"><b>
Ongoing Learning</b></h3><ul><li>
Actively pursue professional development and contribute to a culture of learning by building skills and sharing knowledge.</li></ul><p>
Please note that the percentage breakdowns provided above serve as a guideline and that other duties may be assigned as part of the job&rsquo;s requirements.</p><h2 class="jobSectionHeader"><b>
What You'll Bring</b></h2><ul><li>
5+ years of experience in operations, IT support, customer or user support, or records and information management roles, preferably in a nonprofit or in legal, compliance, or another regulated environment.</li><li>
Proficiency with Microsoft 365 and familiarity with project management/collaboration tools (e.g., Monday.com).</li><li>
Working knowledge of records and information governance concepts and the ability to understand, apply, and explain related policies and standards in practical terms.</li><li>
Ability to identify recurring issues, risks, and improvement opportunities and escalate or coordinate follow-up as needed.</li><li>
Strong written communication skills, including the ability to draft clear user guidance, training, and updates.</li><li>
Strong verbal communication and customer service skills; able to respond to questions professionally and efficiently.</li><li>
Strong organizational skills, including coordinating across teams, following through on requests, managing multiple priorities, and communicating status.</li><li>
Experience handling sensitive information with discretion and appropriate judgment.</li><li>
Operate with initiative and sound judgment. Work independently, manage competing priorities, and apply analytical, resourceful problem-solving to ambiguous challenges.</li><li>
Demonstrated commitment to Earthjustice&rsquo;s values of Justice, Excellence, Inclusion, and Partnership.</li></ul><h2 class="jobSectionHeader"><b>
Salary &amp; Benefits</b></h2><p>
We offer a competitive salary and excellent, comprehensive benefits. We also offer a casual and congenial work environment.</p><p>
Salaries at Earthjustice are determined by working location and are commensurate with the experience required.</p><p>
The annual salary range for this role in San Francisco, CA or New York, NY is $113,000 - $125,500.<br>
The annual salary range for this role in Seattle, WA, Los Angeles, CA, Chicago, IL, or Washington, D.C. is $107,400 - $119,300.<br>
The annual salary range for this role in Denver, CO is $101,700 - $113,000.</p><h2 class="jobSectionHeader"><b>
To Apply:</b></h2><p>
Interested candidates should submit the following materials via Jobvite by <b>June 28th, 2026</b>. Incomplete applications will not be considered.</p><ul><li>
Resume.</li><li>
Cover letter.</li></ul><p>
Information about our hiring process and tips for success can be found at https://earthjustice.org/about/jobs/hiring-process. Please reach out to jobs@earthjustice.org if you are having technical difficulties submitting your application.</p><p>
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.</p><h2 class="jobSectionHeader"><b>
Equal Employment Opportunity Statement</b></h2><p><i>
As an equal opportunity employer, we are committed to employment practices that ensure that employees and applicants for employment are provided with equal opportunities without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic information or any other factor that is not related to the position.</i></p><p><i>
For positions located within the City and County of San Francisco Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.</i></p><p><i>
For positions located within the City of Los Angeles: We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
</i></p><p><i>#LI-Hybrid</i></p></div>

Analyst, Technology Operations

CVS Health

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><p><b>
Position Summary</b><br>
The Senior Business Analyst supports execution and coordination of PBM, Medicaid, and Licensure regulatory and state reporting requirements. This role supports the Sr. Manager by coordinating workflows, managing reporting artifacts, and validating deliverables to ensure outputs are complete, accurate, and audit-ready. The role partners closely with internal and external teams that provide data, inputs, and subject matter expertise required for report production, ensuring timely and accurate delivery within established processes and governance structures.</p><p><b><br>
Key Responsibilities</b></p><ul><li>
Meet with internal and external customers to define high level report scope and requirements</li><li>
Coordinate with different reporting teams to ensure that PBM based reports meets all requested information</li><li>
Support documentation of regulatory reporting requirements and maintain supporting artifacts</li><li>
Ensure Salesforce intake cases are complete, accurate, and updated throughout the reporting lifecycle</li><li>
Prepare, maintain, and validate client lists used for regulatory reporting</li><li>
Maintain report templates, instructions, and version-controlled files</li><li>
Coordinate inputs from internal and external partner teams</li><li>
Perform quality checks on report outputs for completeness and accuracy</li><li>
Identify discrepancies and escalate issues appropriately</li><li>
Support assembly of reporting deliverables for submission readiness</li><li>
Maintain audit-ready documentation and artifact repositories</li></ul><p></p><p><b>
Audit &amp; Control Responsibilities</b></p><ul><li>
Execute validation controls for reporting accuracy and completeness</li><li>
Maintain documentation aligned to requirements and prior-period references</li><li>
Ensure traceability between requirements, inputs, and outputs</li><li>
Support audit requests through documentation retrieval and organization</li><li>
Escalate control gaps or inconsistencies</li></ul><ul><li>
Preserve version-controlled files, historical submissions, and supporting artifacts</li><li>
Support retrieval and organization of evidence for audit, compliance, or regulatory follow-up needs</li></ul><p></p><p><b>
Data &amp; Analytical Expectations</b></p><ul><li>
Maintain working knowledge of reporting data, methodologies, and assumptions relevant to assigned reports</li><li>
Perform data validation, reconciliation, and reasonability checks using prior submissions and supporting artifacts</li><li>
Analyze year-over-year changes in templates, scope, or required fields and support resolution of identified differences</li><li>
Support identification of data owners and appropriate points of contact for report inputs</li><li>
Support data accuracy reviews with reporting teams</li></ul><p></p><p><b>
Required Qualifications</b></p><ul><li>
3&ndash;5+ years of business analysis experience in reporting, finance operations, compliance operations, or healthcare operations</li><li>
Strong Excel, documentation, and coordination skills</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>
PBM or healthcare experience</li><li>
Experience supporting regulatory reporting, compliance operations, finance operations, or healthcare environments</li><li>
Experience working with medical and/or pharmacy claims data</li></ul><p></p><p><b>
Education</b></p><ul><li>
Bachelor&rsquo;s degree or equivalent experience</li></ul><p></p><p><b>
Anticipated Weekly Hours</b></p>
40<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$46,988.00 - $122,400.00<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.</p><br>
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.<p><br>
Additional details about available benefits are provided during the application process and on Benefits Moments.</p><br>
We anticipate the application window for this opening will close on: 07/31/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Senior Business Analyst, Regulatory Reporting Solutions (Remote)

The Carlyle Group

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Basic information
</b></h3></div></div><div><div><div><div>Job Name:
</div><div>Senior Analyst, Carlyle AlpInvest Fund Accounting Processes
</div></div><div><div>Location:
</div><div>Washington, DC
</div></div><div><div>Line of Business:
</div><div>Finance
</div></div><div><div>Job Function:
</div><div>Investor Services
</div></div><div><div>Date:
</div><div>Thursday, June 18, 2026
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Position Summary
</b></h3></div></div><div><div><div><div><div><div>The Senior Analyst supports Fund Accounting operations for the AlpInvest fund segment; aligned with the Fund Accounting Finance Process &amp; Operations (FPO) team but dedicated to AlpInvest&rsquo;s investor base, fund structures, and reporting requirements. The role owns daily execution and production support of core workflows, investor capital account statements, quarterly reporting needs, and Capital Calls &amp; Distributions, while driving process improvement specific to AlpInvest operations.</div><div></div><div><br>
Because AlpInvest stakeholders are primarily based in Europe, the role demands a proactive, urgency-driven approach: triaging requests early each business day and maintaining clear visibility into open items so stakeholders receive timely responses across the transatlantic gap. Working across AlpInvest end users, Global Technology Services (GTS), and cross-functional teams, the Senior Analyst serves as business/technology liaison, translating business needs into structured requirements and flagging production issues and dependencies before they escalate. Success requires strong planning, prioritization across concurrent workstreams, and sound judgment under pressure. The position reports to the Fund Accounting Processes Manager.</div><div></div><b><br>
In-Office Requirement:</b> 4 days per week</div><br>
<div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Responsibilities
</b></h3></div></div><div><div><div><div><div><div><b>Fund Accounting &amp; Investor Financial Reporting (30%)</b></div><div><ul><li>
Support operation of Fund Accounting systems and quarterly reporting workflows for AlpInvest funds, ensuring accuracy and timely issue resolution</li><li>
Triage incoming support requests from AlpInvest&rsquo;s European teams with urgency, accounting for time zone differences and proactively communicating timelines, status, and resolutions</li></ul></div><div><b>
Functional Support &amp; Stakeholder Communication (40%)</b></div><div><ul><li>
Serve as a subject matter expert in Fund and Investor Reporting for AlpInvest, liaising between Fund Accounting and GTS to translate business needs into structured requirements</li><li>
Manage and enhance Investran and Appian BPM applications</li><li>
Serve as a key contact for stakeholders and respond to requests with urgency and escalate risks and issues with proposed solutions</li></ul></div><div></div><div><b><br>
Finance Process &amp; Systems Improvement - AlpInvest (30%)</b></div><div><ul><li>
Drive initiatives to streamline, automate, and modernize Finance operations</li><li>
Identify process gaps and automation opportunities, recommending solutions that weigh risk and business impact while balancing diverse stakeholder priorities against shared goals</li><li>
Support change management through training, documentation, and communications that drive adoption</li></ul></div></div><br>
<div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><div><div><b>Education &amp; Certificates</b></div><div><ul><li>
Bachelor&rsquo;s degree required</li></ul></div><div></div><div><b><br>
Professional Experience</b></div><div><ul><li>
3+ years of overall relevant experience, required</li><li>
Experience in fund accounting, finance operations, or a related business systems/process improvement role, preferred</li><li>
Production or operational support experience in a finance environment</li><li>
Experience supporting development teams in an agile environment, bridging business and technical contexts and writing requirements, functional specs, or process documentation</li><li>
Experience engaging stakeholders across departments and seniority levels on process improvement or technology initiatives</li><li>
Background in private equity, fund-of-funds, or multi-manager alternative investment operations strongly preferred</li></ul></div><div></div><div><b><br>
Competencies &amp; Attributes</b></div><div><ul><li>
Accounting systems experience required, with Investran strongly preferred</li><li>
Familiarity with Appian BPM, Salesforce, or PeopleSoft Financials a plus</li><li>
Advanced Excel skills preferred</li><li>
Familiarity with Jira or similar agile project management tools</li><li>
Understanding of fund accounting principles, investor reporting, and financial close processes</li><li>
Strong risk awareness and organizational skills, identifying risks early, managing competing priorities, and connecting daily work to broader goals; able to handle time-sensitive cross-time-zone requests with professionalism and urgency</li><li>
Exceptional written and verbal communication, translating business needs into clear requirements and tailoring messaging for finance, technology, and leadership audiences</li></ul></div><div></div><div><b><br>
Benefits/Compensation</b></div><div>
The compensation range for this role is specific to Washington, DC and takes into account a wide range of factors including but not limited to the skill sets required/preferred; prior experience and training; licenses and/or certifications.</div><div></div><div><br>
The anticipated base salary range for this role is $110,000 to $120,000.<br>
</div><div></div><br>
<div>In addition to the base salary, the hired professional will enjoy a comprehensive benefits package spanning retirement benefits, health insurance, life insurance and disability, paid time off, paid holidays, family planning benefits and various wellness programs. Additionally, the hired professional may also be eligible to participate in an annual discretionary incentive program, the award of which will be dependent on various factors, including, without limitation, individual and organizational performance.</div><div></div><div><br>
Due to the high volume of candidates, please be advised that only candidates selected to interview will be contacted by The Carlyle Group.</div></div><br>
<div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Company Information
</b></h3></div></div><p></p><div><div><div><div><p>The Carlyle Group (NASDAQ: CG) is a global investment firm with $475 billion of assets under management, across 678 investment vehicles as of March 31, 2026. Founded in 1987 in Washington, DC, Carlyle has grown into one of the world's largest and most successful investment firms, with more than 2,500 professionals operating in 28 offices in North America, Europe, the Middle East, Asia and Australia.</p><p></p><p><br>
Carlyle&rsquo;s purpose is to connect people, ideas, and capital to fuel growth for companies and performance for investors, which range from public and private pension funds to wealthy individuals and families to sovereign wealth funds, unions and corporations. Carlyle invests across three segments &ndash; Global Private Equity, Global Credit and Carlyle AlpInvest &ndash; and has deep expertise across industries, markets, and geographies.</p><p></p><p><br>
At Carlyle, we believe that a wide spectrum of experiences and viewpoints drives performance and success. Our CEO, Harvey Schwartz, has stated that, &quot;To build better businesses and create value for all of our stakeholders, we are focused on assembling leadership teams with the strongest insights from a range of perspectives.&quot; Reflecting this view, emphasis is placed on development, retention and inclusion through our internal processes and seven Employee Resource Groups (ERGs). We cultivate a culture where ideas are openly shared and challenged, connecting diverse expertise and perspectives to drive enduring value.</p></div></div></div></div></div></div></div></div><p></p>

Senior Analyst, Carlyle AlpInvest Fund Accounting Processes

AARP

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications,
 <em>
  AARP The Magazine
 </em>
 and the
 <em>
  AARP Bulletin
 </em>
 .
 <br/>
 <br/>
 AARP&rsquo;s Community, State and National Affairs (CSN) Group includes Government Relations, Programs, Volunteer Engagement, Community Outreach and Advocacy at the federal, state and local levels. It delivers on AARP&rsquo;s social mission by educating and engaging people 50-plus and their families, strengthening communities, and championing issues that help give people financial and health security.
 <br/>
 <br/>
 Are you passionate about leveraging data to drive social change and advance advocacy efforts? Join our dynamic
 <strong>
  Advocacy Data and Technology team
 </strong>
 as a
 <strong>
  Data Analyst Intern
 </strong>
 and play a pivotal role in supporting our mission to create a positive impact in our communities. As a Data Analyst Intern, you will have the opportunity to work closely with our dedicated team, gaining hands-on experience in data analysis and data management within advocacy for social justice causes. This internship offers a unique blend of responsibilities, allowing you to develop a diverse skill set while making a meaningful difference. AARP is committed to your growth and cultivating your continued learning and development. This paid internship will start in
 <strong>
  Summer 2026
 </strong>
 and continue through the end of the year, with the possibility of extending additional semesters.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Providing support for data analysis and reporting activities
  </li>
  <li>
   Assisting in collecting, cleaning, and analyzing data from various sources
  </li>
  <li>
   Developing and maintaining data visualizations and reports to communicate key insights to stakeholders
  </li>
  <li>
   Conducting statistical analyses to identify trends, patterns, and correlations within the data
  </li>
  <li>
   Supporting the implementation and maintenance of data management systems and processes
  </li>
  <li>
   Cleaning, standardizing, and validating data to ensure accuracy and integrity
  </li>
  <li>
   Conducting quality assurance checks on data to identify and resolve discrepancies or errors
  </li>
  <li>
   Participating in team meetings and contributing to discussions on data-driven approaches to advocacy
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be enrolled in a degree program at an accredited college/university, rising undergraduate juniors or seniors, graduate students, or post-doctoral students, and must remain academically enrolled throughout the internship
  </li>
  <li>
   Pursuing a degree in Data Science, Statistics, Computer Science, or a related field
  </li>
  <li>
   Relevant coursework in data analysis, statistics, or data visualization is preferred
  </li>
  <li>
   Proficient in Microsoft Office and familiar with data analysis tools (Excel, R, Python, SQL), basic data visualization platforms (Tableau, Power BI), and statistical concepts
  </li>
  <li>
   Strong problem-solving and critical thinking abilities with strong attention to detail in data cleaning and validation
  </li>
  <li>
   Able to present data findings clearly in reports and explain complex concepts to non-technical stakeholders
  </li>
  <li>
   Actively engages in team meetings and discussions, adapting to different team members and project needs
  </li>
  <li>
   Self-starter with the ability to work under tight deadlines, manage multiple projects, anticipate needs, and prioritize tasks effectively
   <br/>
   <br/>
  </li>
 </ul>
 AARP will not sponsor an employment visa for this position at this time.
 <br/>
 <br/>
 <strong>
  Additional Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Regular and reliable job attendance
  </li>
  <li>
   Exhibit respect and understanding of others to maintain professional relationships
  </li>
  <li>
   In office/open office environment with the ability to work effectively surrounded by moderate noise
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Hybrid Work Environment
  <br/>
  <br/>
 </strong>
 AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
 <br/>
 <br/>
 <strong>
  Compensation And Benefits
  <br/>
  <br/>
 </strong>
 The hourly range is $18.40 for undergraduates, $21 for graduate students, and $28 for Ph.D. candidates. Internships are non-exempt positions and are not eligible for employee benefits.
 <br/>
 <br/>
 <strong>
  Equal Employment Opportunity
  <br/>
  <br/>
 </strong>
 AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
 <br/>
 <br/>
 ]]&gt;
</div>


Data Analyst Intern

West 4th Strategy

<div><p>Help Desk &ndash; Tier I</p><p>
ROLE</p><p>
We need an experienced Help Desk Analyst at the U.S. Securities and Exchange Commission (SEC). The SEC's Division of Corporation Finance reviews public company filings to ensure investors are provided with the material information they need to make informed investment decisions. The Disclosure Review Program (DRP) System &mdash; also known as SWAT (System of Workflow and Activity Tracking) is the cloud-based platform that enables this review work, integrating with EDGAR and other SEC systems to support the review of transactional and annual filings. In this role, you will serve as the primary customer interface for Tier 1 support, managing the SWAT-Help mailbox, triaging and resolving incoming requests, maintaining helpdesk documentation, and delivering structured reporting on incident trends to SEC stakeholders. This is a full-time, remote opportunity. We can offer a competitive salary and a comprehensive benefits package.</p><p></p><p>
RESPONSIBILITIES</p><ul><li><p>
Deliver responsive Tier 1 support as the primary customer interface, managing the SWAT-Help mailbox, triaging incoming requests, and resolving issues at first contact wherever possible.</p></li><li><p>
Meet or exceed all SLAs across all severity levels by maintaining clear escalation paths, documented triage workflows, and real-time visibility into ticket status.</p></li><li><p>
Own all helpdesk Standard Operating Procedures, work instructions, user guides, and reference libraries, with the Operations Lead/Manager authoring and maintaining these artifacts in close collaboration with the project team.</p></li><li><p>
Continuously optimize the knowledge base to keep content accurate, well-structured, and easy to search, reducing repeat ticket volume and empowering users to resolve common issues independently.</p></li><li><p>
Automate routine support interactions, including troubleshooting steps, status update, and user management workflows, to reduce manual effort and increase overall service efficiency.</p></li><li><p>
Provide structured reporting and operational visibility on a quarterly cadence, summarizing incident statistics, outage reports, and trend analysis, delivered to SEC stakeholders.</p></li></ul><p></p><p>
REQUIRED SKILLS/EXPERIENCE</p><ul><li><p>
Troubleshooting: Proficiency in diagnosing software and application errors, operating systems (Windows, Linux), and basic network connectivity.</p></li><li><p>
Incident Management: Experience working within Tier 1 to Tier 3 escalation structures.</p></li><li><p>
Ticketing Systems: Familiarity with incident management platforms like ServiceNow, Jira.</p></li><li><p>
Analytical Thinking: Strong problem-solving skills and the ability to identify the root cause of an issue rather than just treating the symptoms.</p></li><li><p>
Software/Database Knowledge: Understanding of SQL, API basics, HTML/CSS, or various coding languages (like Java) is a major plus for debugging specific software products.</p></li></ul><p></p><p>
DESIRED SKILLS/EXPERIENCE</p><ul><li><p>
AI Experience: Some exposure to AI technologies including GitHub Copilot.</p></li></ul><p></p><p>
REQUIRED EDUCATION / CERTIFICATIONS</p><ul><li><p>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Cybersecurity, or a related field</p></li><li><p>
Certifications: CompTIA A+ or HDI Customer Service Representative (CSR) certifications are highly valued for entry to mid-level roles.</p></li></ul><p></p><p>
LOCATION</p><ul><li><p>
Remote (Within eastern time zone)</p></li></ul><p></p><p>
CLEARANCE</p><ul><li><p>
U.S. citizenship is required. Dual citizenship is not permitted on this contract.</p></li><li><p>
Ability to obtain SEC public trust</p></li></ul><p></p><p>
CLIENT</p><ul><li><p>
Securities and Exchange Commission (SEC), Disclosure Review Program (DRP)</p></li></ul><p></p><p>
WORK HOURS</p><ul><li><p>
40 hours per week</p></li><li><p>
8 hours per day</p></li></ul><p></p><p>
EMPLOYMENT CLASSIFICATION</p><ul><li><p>
Employment Classification Eligibility &mdash; W2</p></li></ul><p></p><p>
RELOCATION</p><ul><li><p>
Not eligible for relocation benefits</p></li></ul><p></p><p>
COMPENSATION</p><ul><li><p>
Salary range: $70,000 &ndash; $90,000</p></li><li><p>
Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options</p></li></ul><p></p><p>
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.</p><p></p><p>
Other Considerations: applicants will be subject to a background investigation. Individual&rsquo;s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.</p><p>
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