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associate product operations specialist

Great Minds

<div>Who We Are
Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content&mdash;and all teachers deserve tools that are intuitive, effective, and built for the realities of today&rsquo;s classrooms.
We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes. 
We are committed to usability, coherence, and practical implementation&mdash;supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact. 
What We Build
Our products&mdash;Eureka Math and Eureka Math&sup2;, Wit &amp; Wisdom, PhD Science, Geodes, and the newly launched Arts &amp; Letters ELA&mdash;are trusted by thousands of schools and districts nationwide.<ul><li>
Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application.</li><li>
Wit &amp; Wisdom&reg; and Arts &amp; Letters ELA&trade; anchor our reading strategy with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. Geodes&reg; complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy.</li><li>
PhD Science is a hands-on K-5 Science program that sparks curiosity as students build enduring knowledge of how the scientific world works.</li></ul>
These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and students. 
Where We&rsquo;re Headed
Great Minds is entering a new stage of growth and product maturity. We are focused on building more connected, customer-informed experiences across the full educator journey&mdash;from curriculum to professional learning to platform and support. 
Our long-term vision is to become a true partner in impact&mdash;not just delivering curriculum, but supporting educators in achieving outcomes at scale. 
Job Purpose
Reporting to the Director, Product Operations and Support, the Associate Product Operations Specialist will support the efficient delivery and continuous improvement of Great Minds&rsquo; high-quality curriculum products, serving as a connector between Product, Marketing, Sales, Operations, and Finance, with particular focus on promotional materials, ensuring data and offerings are aligned to enable successful product launches and ongoing program support. The Associate Specialist will participate in cross-functional initiatives and provide operational support that drives consistency, scalability, and accuracy in product execution 
Responsibilities<ul><li>
Conduct quality assurance of products created or updated, ensuring accuracy and functionality, in support of Sales Team partners.</li><li>
Execute processes that increase efficiency and ensure consistent execution across teams.</li><li>
Serve as a liaison across internal stakeholders in the GTM and ongoing sampling process to ensure clear communication, alignment, and timely issue resolution.</li><li>
Contribute to a culture of continuous improvement by identifying gaps and piloting new operational approaches.</li></ul> 
Requirements<ul><li>
1 year of experience in Product Operations, Product Management, Program Management, Business Operations, or a related field</li></ul><ul><li>
Organizational and project management skills</li><li>
Familiarity with data analysis, reporting, and business systems (e.g., Salesforce, NetSuite, Jira, and/or similar tools)</li><li>
Strong written and verbal communication skills with the ability to collaborate across diverse teams</li><li>
Analytical and detail-oriented with a proactive approach to solving problems</li></ul> 
Preferred Qualifications<ul><li>
Experience in the education sector or curriculum publishing</li></ul> 
Required Education<ul><li>
Bachelor&rsquo;s degree in Business Administration, Operations Management, Education, or a related field</li></ul> 
Status
Full-time 
Location
Remote 
The expected base salary range for this position is $56,000-$61,000, however the offered salary may be higher or lower than the above range dependent on numerous factors including, but not limited to location, work experience, skills and internal equity considerations. The base salary is not inclusive of benefits or other incentives.
A cover letter and resume are required to be considered for this position.
New employees will be required to successfully complete a background check.
Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains greatminds.org or greatminds.recruitee.com. If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact security@greatminds.org
Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization&rsquo;s commitment to the principles of fair employment and the elimination of all discriminatory practices. 
#LI-Remote</div>

Associate Product Operations Specialist

Kirkland & Ellis

<div>About Kirkland &amp; Ellis
At Kirkland &amp; Ellis, we don&rsquo;t just meet the standard for legal excellence &mdash; we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 23 offices worldwide. Our dedicated professionals share our lawyers&rsquo; commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.
What You&rsquo;ll Do
You are a product-focused professional operating at the intersection of product strategy, user experience, and technical operations. You have a proven record of delivering measurable outcomes across the full lifecycle of SaaS or enterprise technology products, from pilot through launch, adoption, optimization, and retirement. You serve as the voice of the user, translating legal professional needs into actionable product requirements while coordinating day-to-day technical operations. You are collaborative, results-driven, and motivated by applying emerging technologies to real business challenges.
Impact: As Innovation Product Lead, you will report to the Associate Director of Litigation &amp; Practice Technology (&ldquo;LPT&rdquo;) and act as the firm&rsquo;s product owner for an assigned portfolio of innovation tools. Partnering closely with IT, you will jointly drive delivery, stability, and continuous improvement; owning product vision and user experience while IT owns infrastructure and technical execution.
Product Implementation &amp; Lifecycle Management: You will lead pilot-to-production transitions, coordinating governance reviews, vendor contracting, and technical implementation. You will ensure production readiness by providing business context for architecture, risk, and security reviews; leading UAT; shaping change management materials; and championing user requirements to drive strong adoption at launch.
Steady-State Application &amp; Platform Support You will own day-to-day product health for assigned tools, including vendor management, roadmap planning, budgeting, and contracting in partnership with IT and stakeholders. You will work with IT to triage and resolve issues and coordinate updates to minimize disruption to practice teams.
Technology Enablement &amp; Adoption You will develop training, onboarding workflows, and supporting materials (live demos, guides, FAQs), and own user communications such as release notes and product announcements. You will manage user feedback and enhancement requests through a prioritized backlog and conduct regular product health reviews using adoption, satisfaction, support, and ROI metrics to inform investment decisions.
Market Intelligence &amp; Subject Matter Expertise You will serve as the internal expert on assigned products, maintaining deep knowledge of capabilities and roadmaps while monitoring legal tech and vendor trends. You will contribute to new product pilots, representing practice group requirements and user needs throughout evaluation.
What You&rsquo;ll Bring
<ul><li>5+ years of product management experience delivering measurable outcomes across the full lifecycle of SaaS or enterprise technology products.
</li><li>Ability to build credibility with attorneys and senior leaders by translating business needs into clear technical requirements and influencing cross-functional teams in fast-paced, ambiguous environments.
</li><li>Proven experience managing vendors end to end, including roadmap influence, contracts, SLAs, and escalations, using Agile methodologies and tools such as Jira, Aha! or Azure DevOps.
</li><li>Strong analytical skills with experience translating usage, adoption, and performance metrics into product decisions (Excel, Tableau, Power BI, or similar).
</li><li>Experience deploying or supporting AI-enabled tools in enterprise settings, with a solid understanding of AI/ML concepts and practical applications.
</li><li>Excellent written and verbal communication skills, including executive communications, user documentation, and training delivery.
</li><li>A collaborative, client-first leader with a track record of delivering meaningful cross-functional impact.
</li><li>Bachelor's degree in Information Technology, Computer Science, Business, or related field.</li><li>
Experience in a law firm, professional services firm, or legal technology environment is preferred, with familiarity with legal workflows and client confidentiality requirements.
</li><li>Hands-on experience with a broad range of legal and practice management technologies is preferred, including document drafting, review, automation, search, and knowledge management tools.
</li><li>Demonstrated ability to operate between business and IT, driving accountability and influencing attorney and senior stakeholder adoption is preferred.</li></ul>
Compensation
The base salary range below represents the low and high end of the salary range for this position in each of the below locations. This range may differ based on your geographic location and cost of living considerations. At Kirkland &amp; Ellis, we consider compensation more than just a base salary. We offer an exceptional range of flexible benefits including comprehensive healthcare, paid time off, and retirement. We also offer personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.
Compensation Range:
New York City: $153,000 - $211,000
Boston: $153,000 - $211,000
Washington D.C.: $153,000 - $211,000
Los Angeles: $153,000 - $211,000
Bay Area: $153,000 - $220,000
Chicago: $153,000 - $191,000 
How to Apply
Thank you for your interest in Kirkland &amp; Ellis LLP. To complete an application and submit your resume, please click &quot;Apply Now.&quot;
Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.
Equal Employment Opportunity
The Firm will consider for employment qualified applicants with arrest and conviction records and criminal histories consistent with local laws.
All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee&rsquo;s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-Hybrid #LI-Remote #LI-LB1</div>

Litigation & Practice Technology Product Lead

CSAA Insurance Group, a AAA Insurer

<div>External candidates: In order for your application to be correctly processed please sign-in before you apply
Internal candidates: Please go to Workday and click &quot;Find Jobs&quot; link under Career
Thank you for considering opportunities with us!
Job Title
Legal Operations e-Billing Specialist - Remote
Requisition Number
R7679 Legal Operations e-Billing Specialist - Remote (Open)
Location
California - Home Teleworkers
Additional Locations
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}
Job Information
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.
We are actively hiring for a Legal Operations Analyst - eBilling - Remote
Your Role: The Legal Operations Analyst I supports the day‑to‑day efficiency of the Claims Law Office and Corporate Law teams. This role works independently to manage and analyze litigation operations, e‑billing, records management, and legal technology initiatives. Building on the Legal Operations Specialist role, the Analyst takes on more complex analysis, drives process improvements, and partners cross‑functionally. The position may also serve as a team lead and requires strong judgment, discretion, and advanced analytical skills.
Your Work:
<ul><li>Lead or assist in the implementation of new systems and tools to support evolving legal processes.</li><li>
Collaborate with internal stakeholders and third parties to research and resolve operational or processing issues.</li><li>
Coordinate cross-departmental projects to ensure timely completion of key initiatives.</li><li>
Review, prioritize, and manage tasks and communications to ensure timely, accurate follow-up.</li><li>
Apply critical thinking to analyze information and make sound recommendations for process improvements or issue resolution.</li><li>
Perform other ad-hoc duties and special projects as assigned.</li><li>
Oversee daily operations of the eBilling system, including invoice submission, review, validation, and approval workflows.</li><li>
Manage onboarding and maintenance of outside counsel firms within the eBilling system, including handling rate submissions as required.</li><li>
Serve as the primary point of contact for outside counsel and vendors regarding billing guidelines, invoice processing, and system troubleshooting.</li><li>
Monitor eBilling queues, resolve exceptions, and escalate complex issues as necessary.</li><li>
Partner with Legal Operations leadership to assess, enhance, and streamline billing processes and system functionality.</li><li>
Maintain updated eBilling-related information on company and/or division intranet sties for others to reference as appropriate.</li><li>
Ensure compliance with corporate billing guidelines and outside counsel engagement terms.</li></ul>
Required Experience, Education and Skills<ul><li>
Associate degree in Business Administration, Legal Studies, or a related field</li><li>
2 years of experience in legal operations, business analysis, legal administration or comparable experience</li><li>
Experience with and strong understanding of legal and insurance terminology and concepts</li><li>
Familiar with the civil litigation lifecycle and principles and practices of legal document processing, filing and recordkeeping</li><li>
Understanding of basic accounting principles, as well as excellent analytical skills</li><li>
Demonstrates a strong work ethic and dependability</li><li>
Strong customer service skills and ability to maintain a positive working relationship with clients, attorneys, and support staff</li><li>
Comfortable working both independently and in a fast-paced team environment</li><li>
Performs a variety of tasks in a timely manner with a high degree of accuracy and attention to detail</li><li>
Sound judgment in balancing urgency, legal risk, and operational capacity</li><li>
Superior problem-solving and troubleshooting skills</li><li>
Skill in documenting procedures, identifying gaps, and improving workflows to increase efficiency and reduce risk</li><li>
Communicates in an effective and professional manner verbally and in writing, with strong proofreading skills and attention to detail</li><li>
Comfortable making calls to and receiving calls from clients, vendors, attorneys, finance partners, claims team members, vendors and/or outside counsel firms and providing information with courtesy, diplomacy and tact</li><li>
Proven experience with legal technology platforms, matter management systems, and document management tools &ndash;experience with TeamConnect, iManage and/or Guidewire a plus</li><li>
Intermediate or higher experience with Microsoft applications including Outlook, Teams, SharePoint, OneDrive, Word and Excel and beginner or higher experience with PowerPoint</li><li>
Proven experience with other legal and office applications, including Acrobat, HotDocs, Dropbox and/or similar programs</li><li>
Ability to serve as initial point of contact for escalations, resolving issues directly or elevating appropriately.</li><li>
Facilitation of team and vendor meetings, including setting agendas, driving action items, and ensuring follow‑through.</li><li>
Working knowledge of electronic billing processes within a corporate legal department, including invoice submission, validation, approval workflows, and payment processing</li><li>
Understanding of outside counsel billing guidelines, rate structures, alternative fee arrangements, and enforcement mechanisms within eBilling systems</li><li>
Ability to manage day‑to‑day eBilling system operations, including monitoring queues, troubleshooting issues, and ensuring timely processing</li><li>
Ability to identify trends in billing inquiries or invoice adjustments and proactively recommend solutions</li><li>
Customer‑service orientation when responding to billing inquiries and resolving issues across multiple stakeholders</li></ul>
What would make us excited about you?<ul><li>
Bachelor&rsquo;s degree in Business Administration, Legal Studies, or a related field.</li><li>
5 or more years of experience in legal operations, business analysis, legal administration or comparable experience</li><li>
eBilling role: Experience managing eBilling systems (e.g., TeamConnect, Legal Tracker, CounselLink, or similar) and outside counsel invoice processing within a corporate or insurance setting strongly preferred</li><li>
Custodian of Records role: Experience responding to subpoenas or other legal requests for records within a corporate or insurance setting strongly preferred</li><li>
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)</li><li>
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)</li><li>
Travels as needed for role, including divisional / team meetings and other in-person meetings</li><li>
Fulfills business needs, which may include investing extra time, helping other teams, etc</li></ul>
Why Choose a Career at CSAA IG?
At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.
Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.
Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don&rsquo;t miss important updates from us.
CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
CSAA Insurance Group is an equal opportunity employer.
#li-ml1
.
The national average hourly rate for this position is $30.03-$33.37. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $30.03-$40.10. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 7% of eligible pay.
This job posting will be unposted on Wed, 29 Apr 2026.</div>

Legal Operations e-Billing Specialist - Remote

Passport Furnishings

Passport Wholesale Furnishings and Interior Design provides the ability for any customer to find the best products at the lowest prices. With over 100 suppliers, Passport has access to every product needed by clients and has a huge volume so they get extra discounts to allow them to offer many of those products at the wholesale price. Finally, Passport's Interior Designers work individually with their clients to help them explore through all of the options and help them put it all together in a beautiful way.Passport is looking for the next Design Consultant to join our team. There is a lot to learn and work to do but with time Interior Design Consultants can become Interior Designers. When the team member understands the systems, the associate can be trained on the product lines and work in sales, customer service, and display creation. Design Consultants receive base pay as they train, then as they begin making sales they will receive commissions, which usually doubles their pay.Ultimately with time and experience, Design Consultants can become Senior Interior Designers who can make over $100,000 a year.Job Types: Part-time, Full-timePay: $18.00 - $36.00 per hourWork Location: In person

Interior Design Consultant

Pearson

<div>Position Summary
The Board Relations &amp; Governance Associate/Specialist, Partnership Management serves as a concierge and primary support partner to new and existing Board members throughout the full Board member lifecycle. This role ensures that Board members are well-supported, informed, and compliant with all onboarding, training, meeting, and governance requirements.
This position plays a critical operational role in creating a positive, seamless Board experience by managing logistics, documentation, communications, and tracking of governance requirements. This position requires exceptional organization, attention to detail, professionalism, and a service-oriented mindset when working with Board members and senior leaders.
Key Responsibilities
Board Member Concierge &amp; Lifecycle Support
<ul><li>Serve as a day-to-day point of contact for Board members for logistical questions, onboarding needs, and governance requirements</li>
<li>Coordinate Board member onboarding, including:</li>
<li>Orientation materials and training schedules</li>
<li>Required acknowledgements, disclosures, and compliance documentation</li>
<li>Access to Board portals, calendars, and communication tools</li>
<li>Maintain and verify accurate Board member contact information and records</li>
<li>Process and track expense and mileage reimbursements</li>
<li>Coordinate conference registration, travel arrangements, and related logistics</li>
<li>Serve as a liaison to ensure Board members receive timely information and materials needed to fulfill their responsibilities</li>
<li>Track and maintain records of Board member terms, committee assignments, meeting attendance, and completion of required trainings to ensure compliance and accurate governance documentation.</li>
<li>Support offboarding and transitions for departing Board members</li>
</ul>Governance &amp; Compliance Support
<ul><li>Maintain accurate and up-to-date Board records, including:</li>
<li>Bylaws, policies, and governing documents</li>
<li>Board member agreements, disclosures, and certifications</li>
<li>Track compliance requirements and deadlines (e.g., trainings, filings, fingerprinting, background checks, financial disclosures)</li>
<li>Support compliance with open meetings, public records, and governance requirements as directed, including providing support of annual review of changes in legislative requirements</li>
<li>Support the drafting of Board governance policy revisions and track changes thereto, prepare Board memo&rsquo;s in support of the changes</li>
<li>Manage Epicenter Board minute processes, obtain necessary Board member signatures, and support Authorizer compliance requirements in various systems required state to state</li>
<li>Assist in audits, authorizer reviews, or compliance requests related to governance</li>
</ul>Communication &amp; Relationship Management
<ul><li>Draft and coordinate Board communications, including reminders, announcements, and updates</li>
<li>Ensure Board members receive timely, clear, and well-organized information</li>
<li>Support Board Chairs, committee leads, and senior staff with logistical and administrative needs</li>
<li>Maintain a professional, service-oriented relationship with Board members</li>
</ul>Board &amp; Committee Meeting Support
<ul><li>Coordinate logistics for Board and committee meetings, including:</li>
<li>Scheduling, tracking quorum, calendars, and meeting reminders</li>
<li>Preparation and distribution of agendas and meeting materials</li>
<li>Technology support for virtual or hybrid meetings</li>
<li>Draft, format, and organize meeting materials, minutes, and resolutions under leadership guidance</li>
<li>Track action items, votes, and follow-ups resulting from Board meetings</li>
</ul>Systems, Tools &amp; Continuous Improvement
<ul><li>Maintain Board management systems or portals to ensure accurate information and easy access for Board members</li>
<li>Develop and maintain checklists, trackers, and calendars to support Board operations and compliance</li>
<li>Identify opportunities to improve the Board member experience and operational efficiency</li>
</ul>Cross-Functional Coordination
<ul><li>Partner with Executive, Legal, Compliance, and Operations teams to ensure Board readiness and alignment</li>
<li>Support special projects related to governance, compliance, PSSO team or Board operations as assigned</li>
</ul>Compensation at Pearson is influenced by factors including skill set, experience, and location.
The full-time salary range for this role is $ 70,000 &ndash; $75,000 annually.
This position is eligible for Pearson&rsquo;s annual incentive program. Information on benefits can be found here.
Applications will be accepted through May 31,2026 . This window may be extended depending on business needs.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Relationship Management
Job Family: GO\TO\MARKET
Organization: Virtual Learning
Schedule: FULL\_TIME
Workplace Type: Remote
Req ID: 23831
\#location</div>

Specialist, Partnership Management

Uber

<div>About the Role
 
 
The Global Community Operations organization provides support to Uber customers and various partners. As autonomous vehicles (AVs) become an increasingly important part of our offering, we are seeking a highly motivated and detail-oriented Senior Strategic Planning Associate to help manage the operational rhythm and planning efforts for AV Support. This role will be critical in leading key planning cadences, driving workforce and financial tracking, and informing agent strategy decisions.
 
 
You will partner closely with cross-functional stakeholders across Finance, Operations, Product, and Community Operations to build scalable mechanisms that guide investments, headcount strategy, and performance tracking across AV Support verticals including Rider/Eater Support, Remote Vehicle Assistance, and Field Support Operations.
 
 
This role sits at the intersection of financial rigor and strategic judgment - you will build and defend the operating plan, own headcount and budget forecasting, and advise on how our support network should evolve. This is not a traditional FP&amp;A role, the right candidate brings strong financial foundations alongside the ability to form and influence business strategy.
 
 
What You'll Do
<ul><li>Lead Strategic Planning Cadences: Act as the point of contact for AV Support's mid-year and annual planning cycles, owning financial and operational components such as headcount forecasts, OKRs, and investment asks. Lead ad hoc strategic investment decisions to inform high-impact decisions in a rapidly evolving space
</li><li>Workforce and Budget Management: Own headcount planning and forecasting across Mobility CX, Delivery CX, Remote Assistance, and Field Support Ops. Track actuals vs plan and proactively flag risks and actionable recommendations. Develop cost models across support functions, including labor, vendor spend, and infrastructure investments.
</li><li>Support Agent Network Strategy Projects: Manage our network strategy - leading initiatives focused on agent footprint strategy, channel mix, automation, and enablement priorities across key functions. Build our long-term roadmap, ensuring alignment between our network strategy and evolving AV operational needs.
</li><li>Define Performance Targets &amp; Enable Decisions: Set targets and measure performance across key support metrics - ensuring robust, defensible planning assumptions and methodologies. Build executive-ready narratives translating operational plans into clear business insights.
</li><li>Partner Cross-Functionally: Collaborate with Finance, Ops, and CommOps to align on headcount, budget, and operational strategy.
</li></ul>Basic Qualifications
<ul><li>4+ years of experience in strategic finance, FP&amp;A, investment banking, corporate strategy, or management consulting
</li><li>Bachelor's degree
</li></ul>Preferred Qualifications
<ul><li>High proficiency in Excel/Google Sheets and ability to work with large data sets
</li><li>Strong track record in customer experience strategy or sales
</li><li>Experience with financial and headcount planning, preferably in a support operations or tech environment
</li><li>Proven experience in working with diverse set of functions and stakeholders in complex organizational settings
</li><li>Strong analytical and organizational skills with experience managing planning or reporting processes
</li><li>Excellent communication and stakeholder management capabilities
</li><li>Strong critical thinking skills with the ability to use data to develop strategies and make decisions quickly
</li><li>Prior exposure to autonomous vehicle programs or similar high-innovation spaces
</li><li>Strong communication and presentation skills, including experience presenting data &amp; insights to senior audiences
</li>SQL proficiency is a plus 
<li>
</li></ul> 
 
For Chicago, IL-based roles: The base salary range for this role is USD$118,000 per year - USD$131,000 per year. For New York, NY-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year. For Washington, DC-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.</div>

Senior Associate, AV Support Strategic Planning

Candescent (Digital First Holdings LLC)

<div>Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions&mdash;creating seamless engagement across digital, remote, and in-person channels.
Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth&mdash;turning every customer interaction into a moment of clarity, confidence, and connection.
The Client Services Specialist or CS Specialist is part of an Implementation consulting team of associates supporting Candescent &rsquo;s suite of hosted banking related solutions. The Candescent solution operates on several technology stacks and utilize technologies such as Kubernetes, Windows, Linux, Postgres, SQL and Oracle databases and are hosted in the cloud (GCP and AWS).
The CS Specialist is required to review with the client their business needs and to gather application requirements, provide training on the operation of the Candescent Digital First Banking solutions and provide technical assistance in a very active and dynamic role. This role will require you to take ownership of the business consulting, requirements gathering and training part of the project and the ability to produce successful results for both Candescent and our customers.
The CS Specialist will be directly responsible to the customer satisfaction as it relates to the delivery aspects of assigned projects. The ability to properly communicate and set customer expectations, deliver on commitments, and manage through multiple high-priority issues simultaneously is critical. The consultant will be expected to help with presale activities including assisting with defining effort to support pricing and talking to customers and/or account teams as needed.
Required Qualifications:<ul><li>
Must have worked or experience within the financial institution or the fintech industry.</li><li>
Must have excellent communications skills; the majority of the job is performed on MS Teams, sometime audio and sometimes video.</li><li>
Must have the desire to train the customer in aspects of the solution and supporting the customer during the execution of their test plans, as well as the early production periods to ensure that all systems are functioning properly.</li><li>
Must have good organizational and documenting skills for all types of communications, installations, troubleshooting and interactions for all engagements with customers and partners.</li><li>
Must be able to gather information for implementation requirements at the start of a project, while assisting customers to identify gaps and find solutions that meet their needs. Documenting the customer&rsquo;s system configuration to ensure the customer and Candescent Software Support Services team has the information needed for long term support.</li><li>
Must be a team player and enjoy working within a team structure.</li><li>
Should have worked in a financial institution item processing or balancing environment.</li><li>
Should have the conversational understanding of cloud solutions, Google Cloud, VPN&rsquo;s, web connections and certificates, to consult with customers in a confident manner.</li><li>
Should exhibit leadership qualities to provide direction and insight to both team members and customers for complex and time constrained issues.</li><li>
Willing to assist with issue analysis and resolution and system performance testing.</li><li>
Willing to adapt and learn new technologies, to meet product and customer needs.</li><li>
Willing to participate in after-hours upgrades and system maintenance on occasion</li><li>
Willing to work with a geographically dispersed team, handle periods of high pressure, and manage multiple high priority tasks while meeting customer expectations</li><li>
Travel will be required throughout the US and Canada, on occasion.</li></ul>
Work history and/or education requirements:<ul><li>
Bachelor&rsquo;s Degree in a Business Discipline or equivalent work experience is required.</li><li>
3+ years working experience with financial institution or the fintech industry.</li><li>
3+ years working item processing and banking back office balancing</li><li>
Experienced in system administration and/or Production IT support.</li><li>
Proficiency in Microsoft Business Suite: Powerpoint, Word, Excel Teams</li></ul>
Statement to Third Party Agencies 
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.</div>

Client Solutions Consultant

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