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TechAnax LLC

<p>Company Overview<br/>TechAnax LLC is a Service Disabled Veteran Owned Small Business (SDVOSB) dedicated to delivering innovative and reliable information technology solutions. We pride ourselves on upholding core values of integrity, trust, respect, and accountability while providing customized services across various IT domains</p><p><b>Availability: </b>Immediate<br/><b>Clearance: </b>Ability to obtain and maintain required USDA security credentials<br/><b>Customer: </b>USDA<br/><b>Work Site: </b>On-site support at USDA facilities</p><p><b>Work Schedule:</b> Monday&ndash;Friday, 8:00 AM&ndash;4:30 PM<br/><b>The Contract Period of Performance:</b></p><p><b>Travel: </b>Minimal/As required<br/><b>Work Level:</b> Tier 2 IT Support Specialist<br/><b>Must be USA Citizen: </b>Yes</p><p><b>Salary</b>: $54,000-$60,000</p><p><b>Position Overview:</b><br/>The Tier 2 IT Support Specialist provides advanced technical support to USDA customers by resolving complex hardware, software, and network-related issues escalated from Tier 1 service desk teams. This position serves as a key technical resource, providing on-site support, troubleshooting, incident resolution, and request fulfillment to ensure timely and effective customer service.</p><p>The Tier 2 IT Support Specialist supports USDA end users through diagnosing and resolving technical issues, managing user accounts and assets, deploying hardware and software, and assisting with IT projects. This role requires strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced support environment.</p><p><b>Must Haves:</b></p><ul><li>U.S. Citizenship required.</li><li>Experience providing Tier 2 IT support in an enterprise environment.</li><li>Strong troubleshooting skills for hardware, software, and network-related issues.</li><li>Experience supporting Windows operating systems, desktop applications, and end-user computing environments.</li><li>Experience with ticketing systems such as Remedy, ServiceNow, or similar platforms.</li><li>Experience with user account management, software deployments, and computer imaging.</li><li>Strong customer service and communication skills.</li><li>Ability to work on-site during standard business hours.</li></ul><p><b>Key Responsibilities:</b></p><p><b>Incident Response &amp; Resolution</b></p><ul><li>Respond to service desk escalations from the USDA&rsquo;s National Tier 1 Service Desk via the Remedy ticketing system.</li><li>Diagnose and resolve technical issues, including VPN connectivity, software updates, and password assistance for USDA-approved standard desktop software.</li><li>Address and resolve incidents, change requests, and work orders related to customer needs, ensuring timely completion and customer satisfaction.</li></ul><p><b>Technical Support &amp; Troubleshooting</b></p><ul><li>Provide on-site and remote support for hardware and software problems, including:</li><li>Diagnosing and repairing software and hardware issues.</li><li>Performing software installations, reinstallations, and deployments.</li><li>Imaging and configuring computers for USDA standards.</li><li>Addressing operating system upgrades and patch management.</li><li>Support telecommunications equipment, including VTC, VoIP, and WITS services.</li><li>Resolve networking issues, printer and peripheral malfunctions, and configuration errors.</li></ul><p><b>Account &amp; Asset Management</b></p><ul><li>Assist with account management tasks, including user account provisioning and password resets.</li><li>Manage hardware deployments, including loaner devices, ensuring proper asset tracking and configuration.</li><li>Participate in asset management and configuration management to maintain inventory accuracy and compliance.</li></ul><p><b>Customer Service &amp; Communication</b></p><ul><li>Deliver outstanding customer service through multiple support channels, including phone, remote access, and walk-in facilities.</li><li>Provide support across four USDA walk-in facilities, ensuring in-person resolution of technical issues.</li><li>Effectively communicate technical solutions to non-technical users to enhance the overall customer experience.</li></ul><p><b>Flexible &amp; Adaptive Support</b></p><ul><li>Offer flexible, on-demand support to meet fluctuating ticket volumes and project requirements.</li><li>Quickly adapt to increased workload demands and assist with special projects as needed.</li><li>Maintain availability for support during standard business hours, 8:00 AM to 4:30 PM, ensuring consistent coverage.</li></ul><p><b>Qualifications:</b></p><ul><li>Strong technical skills in diagnosing and resolving hardware and software issues.</li><li>Experience with VPN connectivity, networking support, and operating system upgrades.</li><li>Proficiency in account management, software deployments, and computer imaging.</li><li>Familiarity with telecommunications equipment, including VTC, VoIP, and WITS.</li><li>Knowledge of asset and configuration management practices.</li><li>Excellent customer service and communication skills, with a commitment to resolving issues efficiently and professionally.</li></ul><p><b>Preferred Experience:</b></p><ul><li>Experience in federal IT environments, particularly USDA.</li><li>Familiarity with Remedy, ServiceNow or similar ticketing systems.</li><li>Proficiency in supporting printers, peripherals, and networking hardware.</li></ul><p><b>About TechAnax:</b></p><p>TechAnax, a Service Disabled Veteran Owned Small Business (SDVOSB), provides our customers with services and solutions from a company with core values and work ethics reflecting integrity, trust, respect, and accountability. We pride ourselves as a professional services company delivering customized information technology and management solutions.TechAnax is ISO 9001:2015, ISO/IEC 27001:2013, ISO/IEC 20000-1:2018, and ISO/IEC 20243:2018 certified and appraised at CMMI-DEV ML3 and CMMI-SVC ML3. Member of Project Management Institute (PMI) and partnered with a variety of strategic manufacturers. Our solutions and core competencies include Program Management, System Engineering, Software Development, DevOps, Network Design and Engineering, Information Assurance, Service Desk Operations, Unified Communications, Secure Audio/Video Solutions, Data Center Hosting/Consolidation, Cloud Migration Planning, Cloud Hosting, FedRAMP, FISMA, Acquisition Support, Quality Assurance, Independent Verification and Validation, IT Solutions, and Product Sales.</p><p>Pay: $54,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Tier 2 IT Support Specialist

Seneca Holdings, LLC

<div><p><b>Great Hill Solutions, LLC </b>is part of the <b>Seneca Nation Group (SNG)</b> portfolio of companies<b>. SNG </b>is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.</p>
<p>
Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.</p>
<p><b>
Great Hill</b> is seeking an <b>Executive Specialist/Office Management Specialist</b> in <b>Washington, DC.</b> The objective of this work is to provide Executive Specialist support to senior level officials for one of Great Hill Solutions' government clients.</p>
<p><b>
Roles and Responsibilities include, but are not limited to</b>:</p>
<ul>
<li>Reports directly to a DAS and the Director (and/or policy coordinator) In this connection, the incumbent handles all requests for meetings and appointments, decides the distribution of the Deputy Assistant Secretary's time, prepares or requests preparation of briefing memoranda indicating purpose of appointments and outlining background data. Arranges for oral briefings by appropriate officers; and discusses with officials invited to meetings called by the Deputy Assistant Secretary the subject of the meetings in order that they will be properly informed and provided with necessary information.</li>
<li>The contractor shall provide support services that include office assistance, travel arrangement, document drafting, correspondence review, time keeping, and scheduling to meet the needs of the team.</li>
<li>Responsible for carrying out special assignments for the Deputy Assistant Secretary, which require ahigh degree of tact and diplomacy and comprehensive knowledge of the views of the Deputy Assistant Secretary</li>
<li>Answers and promptly handles telephone calls coming into the office.</li>
<li>Maintains the schedule for Special Representative and the Office Director.</li>
<li>Manages passports and visa procurement for all travel in support of the office.</li>
<li>Prepares correspondence, telegrams, and memoranda, ensuring that all conform to style and format guidelines established by the Department's Executive Secretariat.</li>
<li>Drafts/prepares travel authorizations on behalf of members of office members based on information provided by traveler. Prepares trip itinerary, obtains travel expenses estimates (MI &amp; E costs, taxi, hotel costs).Upon completion of trip, assists traveler in preparing electronic travel vouchers.</li>
<li>Follows up with traveler to ensure all expense documents have been submitted and on time (i.e., within 30 days).</li>
<li>Reviews all incoming correspondence and forwards it with necessary information or instructions to the appropriate officers for action; composes replies when appropriate.</li>
<li>Maintains office files and procures necessary office supplies.</li>
<li>Prepares time-and-attendance sheets and vouchers for taxis and representational funds.</li>
<li>Ability to work under pressure and tight or short deadlines.</li>
<li>As requested, or on his/her own initiative, makes careful and exhaustive searches for information difficult to obtain, compiles data and makes preliminary analyses.</li>
<li>Makes and acknowledges various social arrangements and obligations which are a part of the official responsibility of the office.</li>
<li>Manages other tasks authorized by the Government Task Manager that fall within the scope of this task order.</li>
</ul>
<p><b>Basic Qualifications:</b></p>
<ul>
<li>The contractor shall have the following skills:</li>
<li>Excellent knowledge of Department of State operations and overall office management experience.</li>
<li>Experience as a secretary/office manager working under pressure.</li>
<li>Working knowledge of personal computers and general administrative practices</li>
<li>Demonstrates extensive experience and demonstrated ability in working with classified and unclassified computer data bases. Operation and knowledge of Excel, Microsoft Word, and relatedcomputer-based programs operations.</li>
<li>Extensive experience with travel arranging through E2 is highly preferred.</li>
<li>Attention to detail and initiative to manage tasks rather than simply respond to requests.</li>
<li>Active Top Secret Clearance</li>
</ul><p></p><div>
<p><b>Equal Opportunity Statement:</b><br>
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.</p></div></div><p></p>

Executive Specialist/Office Management Specialist

OBXtek Inc.

<div>Responsibilities:
<p>
OBXtek is seeking a <b>Support &amp; Data Specialist </b>to assist The Data &amp; Systems Support Team, which ensures critical information is captured as USAID winds down its operations. The Support Specialist provides user support related to e-GOV systems, vendor profile administration and data quality control.</p><p></p><div><b><br>
Key Responsibilities:</b></div><ul><li>
Provide system support for users on all applications listed below that are maintained by the Systems Support Division of M/OAA/SSG (Systems Support Group).</li><li>
Troubleshoot user issues with the following e-GOV systems:FPDS-NG (Federal Procurement Data System-Next Generation) System for Award Management (SAM)/Entity Information):<ul><li>
Assist users with vendor assistance on System for Award Management (SAM) registration to include: obtaining a Unique Entity Identifier (UEI) and proper NCAGE (NATO Commercial and Government Entity) or CAGE Code</li><li>
Provide Tier 1 and Tier 2 support utilizing Service Now including. Assign newly created tickets within team. Reassigning tickets to appropriate teams as needed</li><li>
Provide additional support as needed to Agency A&amp;A professionals on SAM (Entity Information) and FPDS-NG.</li></ul></li><li>
Manage Agency vendor records including creation of new vendors, updates to existing vendors, and syncing data with SAM.gov vendor extracts.</li><li>
Assist with the daily loading of SAM.gov vendor extracts into Agency systems</li><li>
Provide support for data quality initiatives such as:
<ul><li>Processing vendor corrections.
</li><li>Making corrections to reported data based on A&amp;A professional requests.
</li><li>Assisting with data entry in various systems as part of Agency cleanup initiatives</li></ul></li></ul><div></div><div><br>
Candidates must have no prior work experience with/for USAID</div><br>
<div></div>
Qualifications:
<p><b>
Have or be able to obtain a Public Trust</b></p><br>
<div></div><ul><li>
At least 5 years of direct experience managing large data sets and information systems at a USG department/agency.</li><li>
Bachelor&rsquo;s degree in Management Information Systems or equivalent.</li><li>
Ability to diagnose and resolve basic technical issues with eGov applications.</li><li>
Excellent communications skills.</li><li>
Customer service experience required</li><li>
Knowledge of Service Now preferred.</li><li>
Ability to quickly learn new eGOV and Agency specific systems/applications.</li><li>
Candidates must have no prior work experience with/for USAID</li></ul><br>
<div></div>
Security Clearance: Public Trust Company Information:
<div>
Headquartered in McLean, Virginia and founded in 2009, OBXtek is a fast-growing leader in the government contracting field. Our mission is <b><i>Our People&hellip;Our Reputation.</i></b> Our people are trained professionals who enhance our customers&rsquo; knowledge and innovation using technology, collaboration, and education.</div><div></div><div><br>
We offer a robust suite of benefits including comprehensive medical, dental and vision plans, Flexible Spending Accounts, matching 401K, paid time off, tuition reimbursement plans and much more.</div><div></div><div><br>
As a government contractor, OBXtek pairs lessons learned across disciplines with industry standard quality practices such as CMMC Level 2, CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine.</div><div></div><div><b><br>
OBXtek is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, gender identity, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.</b></div></div>

Support & Data Specialist

US SENATE

<div><div><h2 class="jobSectionHeader"><b>Summary</b></h2>
<p>The Senate Sergeant at Arms is seeking a Technology Solutions Architect #5374. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 111:59pm EST on the closing date. Late applications will not be accepted.</p>
<p>Learn more about this agency</p></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>This job is open to</b></h2>
</div><div><div><div><h3 class="jobSectionHeader"><b>The public</b></h3>
</div><div>U.S. Citizens, Nationals or those who owe allegiance to the U.S.</div></div></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>Duties</b></h2>
</div><p>Acts as a senior team leader responsible for structuring complex solutions and delivering IT services. Provides technical guidance and architectural recommendations for designing, building, testing, deploying, and maintaining highly available, scalable, and secure applications, systems, and services. Provides long-range strategic planning activities for the Senate in the areas of modern IT systems and services. Monitors the impact of technological developments; identifies emerging technologies and scopes potential Senate utility. Leads product evaluations and technical studies and task forces; directs pilot testing programs; analyzes new technology for its impact on the Senate environment; tests new releases on Senate supported platforms; develops product configuration standards for use in the Senate environment; recommends strategic direction for the Senate. Creates and reviews system architectures; analyzes system requirements and ensures that systems will be effectively integrated with current applications. Acts as a technical leader and mentor to implementation teams and collaborate across the organization to provide leadership and guidance on technical solutions; Collaborates across organizations in the creation of valuable technology solutions.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Requirements</b></h2>
</div><h3 class="jobSectionHeader"><b>Conditions of employment</b></h3>
<ul><li>For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/YO0NL.</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<p></p><p><b>Other Duties/ Responsibilities</b></p><ul><li>
Develop proof of concept applications to validate proposed solutions.</li><li>
Continuously review and evaluate the effectiveness of solutions and propose changes as needed.
</li><li>Contract(or) oversight.
</li><li>Assist with the establishment and adoption of technology architecture standards and methodologies.
</li><li>Write policies.
</li><li>Consult with/lead other Senate teams.</li><li>
Write RFPs.
</li><li>Review and evaluate responses to RFPs.</li></ul><p><b>
Required Work Experience</b></p><ul><li>
8-10 years&rsquo; experience as a lead software engineer and demonstrated leadership and mentoring skills.</li></ul><p><b>
Required Special Skills/ Knowledge</b></p><ul><li>
As part of our hiring process, we may conduct a skills assessment to better understand an applicant&rsquo;s proficiency in key areas relevant to the role.</li><li>
Excellent oral and written communication skills.
</li><li>Excellent interpersonal skills and ability to collaborate with team members and stakeholders from across the organization.
</li><li>Ability to explain technical challenges and solutions to both technical and non-technical audiences.
</li><li>High level of self-discipline and ability to work independently.
</li><li>Strong leadership skills.
</li><li>High attention to detail and ability to organize, manage, and prioritize many tasks.
</li><li>High aptitude for continuously learning new skills.</li></ul><p><b>
Desired Qualifications</b></p><ul><li>
Five or more years of hands-on experience with ServiceNow Security Operations (SecOps) and Governance, Risk, and Compliance (GRC).</li><li>
Eight or more years of experience designing, developing, and supporting core ServiceNow platform components, including CMDB, ITSM, ITAM, ITOM, IRM, and Change Management.</li><li><b>
Agile/Scrum, SDLC, &amp; GitLab: </b>Background in Agile methodologies, software development lifecycle processes, and version control using GitLab.</li><li><b>
Federal Security Standards: </b>Familiarity with FISMA, NIST, and FedRAMP requirements.</li><li><b>
IT Service Management Frameworks: </b>Knowledge of ITIL or related frameworks.</li><li><b>
Upgrade Management: </b>Understanding of ServiceNow upgrade planning, methods, and best practices.</li><li><b>
Cybersecurity Operationalization: </b>Experience operationalizing ServiceNow cybersecurity solutions and modules.</li></ul><p><b>
Desired Skills</b></p><ul><li><b>
ServiceNow SecOps Expertise: </b>Advanced proficiency with Security Incident Response, Vulnerability Response, Threat Intelligence, GRC, and Business Continuity Management.</li><li><b>
ITSM/ITAM/ITOM: </b>Strong understanding of IT service, asset, and operations management principles and best practices.</li><li><b>
Integration Engineering: </b>Experience integrating ServiceNow with third-party security products using REST/SOAP APIs and ServiceNow IntegrationHub.</li><li><b>
Development Tools: </b>Proficiency with Flow Designer, Service Portal, JavaScript, GlideScript, and related ServiceNow development technologies.</li><li><b>
Web Development: </b>Working knowledge of JavaScript, AngularJS, HTML, and CSS for ServiceNow UI and portal development.</li><li><b>
Cloud &amp; Infrastructure: </b>Solid understanding of cloud computing and infrastructure-as-a-service (IaaS) concepts.</li><li><b>
Performance Optimization: </b>Demonstrated ability to enhance ServiceNow platform performance, scalability, and reliability.</li><li><b>
System &amp; Database Architecture: </b>Experience with system design, integrations, and database architecture.</li><li><b>
API Development: </b>Skilled in API development, SOA, RESTful services, and JSON.</li><li><b>
Project Leadership:</b> Ability to lead Agile technical projects, mentor team members, and manage competing priorities.</li><li><b>
Communication:</b> Strong ability to communicate complex technical concepts clearly to both technical and non-technical audiences.</li></ul><p><b>
Desired Certifications</b></p><ul><li>
ServiceNow Certified Implementation Specialist (CIS) in Security Operations or GRC is preferred.</li><li>
Relevant certifications in cybersecurity (e.g., CISSP, CISM, CEH) are a plus.</li></ul><p><b>
Working Conditions</b></p><ul><li>
No exceptional physical demands.</li></ul><p><b>
Security Clearance</b></p><ul><li>
This position requires that the applicant obtain and maintain a<b> Secret</b> U.S. Government security clearance.</li><li>
Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.</li></ul>
<p></p><div><h3 class="jobSectionHeader"><b>Education</b></h3>
<p>Bachelor's degree in computer science, Information Technology, Engineering, or an equivalent combination of education and work experience.
</p></div><div><h3 class="jobSectionHeader"><b>Additional information</b></h3>
<div><div><p>The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email SAARecruitment@saa.senate.gov with &ldquo;Applicant Accommodation&rdquo; in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.</p></div></div><br>
<p></p>
<p>Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.</p>
</div><div><div><div><div><div><h1 class="jobSectionHeader"><p>Benefits</p></h1></div></div><div>
<p>A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
</p><p></p><div><p>Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</p></div></div></div></div></div></div>
<br><div><h2 class="jobSectionHeader"><b>How you will be evaluated</b></h2>
<p>You will be evaluated for this job based on how well you meet the qualifications above.</p>
<p>Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Required Documents</b></h2>
</div><ul><li>Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.</li>
</ul><p>Subject to background/security investigation.
</p>
<div><h3 class="jobSectionHeader"><b>If you are relying on your education to meet qualification requirements:
</b></h3><p>Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
</p><p>Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.</p></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2>
</div><div><div><p>All applicants must apply for jobs online using this link: https://sen.gov/YO0NL. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.</p></div><p><br>
</p></div>
<div><h3 class="jobSectionHeader"><b>Agency contact information</b></h3>
<div></div><div><div><div>Email</div>
<div>SAARecruitment@saa.senate.gov
</div></div><div><div>Address</div>
<div><div><i>U.S. Senate Sergeant at Arms</i><br>
<i>US. Senate Capitol Office Building</i><br>
<i>Washington, DC, Washington, DC 20001</i><br>
<i>
</i></div></div></div></div></div><h3 class="jobSectionHeader"><b>Next steps</b></h3>
<div><div><p>Qualified candidates will be contacted directly.</p></div></div></div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2>
</div><div><div>Accepting applications</div>
<div><div>Posted today &middot; Apply by 08/27/26
</div><div>Due by 11:59 p.m. ET on August 27, 2026
</div></div><div></div><div><div>Location</div>
<div>Few vacancies in the following location:</div>
 <div><div><div><div>Washington, DC
</div><div>Few vacancies</div>
</div><div>No matching locations found.
</div></div></div></div><div>Work site options</div>
<div><div>Telework eligible</div>
<div>Yes&mdash;as determined by the agency policy.</div>
</div><div><div>Relocation expenses reimbursed</div>
<div>NoThe Senate Sergeant at Arms does not pay for relocation expenses.
</div></div><div><div>Salary</div>
<div>$143,516 - $195,704 per year
</div></div><div><div>Pay scale &amp; grade</div>
<div><div>AD 00</div>
<div><div>Promotion potential</div>
<div>0
 </div></div><div><div>Learn more about pay scale and grade
</div><div>Pay scale and grade determines the salary of the job.
</div></div></div></div><div><div>Work schedule</div>
<div>Full-time</div>
</div><div><div>Travel Required</div>
<div>Not required - N/A</div>
</div><div></div><div><div>Appointment type</div>
<div>Permanent</div>
</div><div><div>Occupations and job series</div>
<ul><li>2210 Information Technology Management
</li></ul></div><div><div>Supervisory status</div>
<div>No</div>
</div><div><div>Federal service type</div>
<div>This job is in the Excepted Service
</div></div><div></div><div><div>Drug test</div>
<div>No</div>
</div><div><div>Security clearance</div>
<div>Secret</div>
</div><div></div><div><div>Announcement number</div>
<div>req1057</div>
</div><div><div>Control number</div>
<div>878739100</div></div></div></div>

Technology Solutions Architect #5374

Strategic Results

<p>Strategic Results is seeking a Web Content Specialist to support the Federal Highway Administration's (FHWA) Office of Research, Development, and Technology (RD&amp;T) by developing, maintaining, and publishing web content that communicates transportation research, technology, and program information to internal and external audiences. The Web Content Specialist will work collaboratively with Government staff, technical writers, editors, graphic designers, and multimedia specialists to ensure web content is accurate, current, well organized, and aligned with FHWA communications objectives.</p><p>The ideal candidate is an organized communications professional with experience managing website content who can present complex technical information in a clear, user-friendly format while maintaining content quality and consistency.</p><p><b>Key Responsibilities</b></p><p>&middot; Develop, update, and maintain website content supporting FHWA research and technology programs.</p><p>&middot; Coordinate the review, approval, and publication of web content with Government staff and project teams.</p><p>&middot; Organize web content to improve usability, readability, and accessibility for a variety of audiences.</p><p>&middot; Edit and format content for publication on FHWA websites and digital platforms.</p><p>&middot; Coordinate updates to webpages to ensure information remains current and accurate.</p><p>&middot; Collaborate with technical writers, editors, graphic designers, and multimedia specialists to develop integrated digital communications products.</p><p>&middot; Review web content for consistency, formatting, and compliance with established editorial and branding standards.</p><p>&middot; Coordinate publication schedules for web updates and digital communications.</p><p>&middot; Support the incorporation of graphics, documents, videos, and other digital assets into web content.</p><p>&middot; Maintain web content inventories and assist with periodic content reviews.</p><p>&middot; Monitor assigned webpages and coordinate revisions as needed.</p><p>&middot; Participate in project planning meetings and provide updates on web content activities.</p><p>&middot; Maintain organized electronic files and documentation supporting website updates.</p><p>&middot; Recommend improvements that enhance website organization, navigation, and user experience.</p><p><b>Qualifications</b></p><p><b>Required:</b></p><p>&middot; Bachelor's degree in Communications, English, Journalism, Marketing, Information Technology, Digital Media, or a related field, and 5+ years of experience.</p><p>&middot; Demonstrated experience developing, editing, or maintaining website content.</p><p>&middot; Experience organizing information for digital audiences.</p><p>&middot; Strong written, verbal, and organizational communication skills.</p><p>&middot; Ability to manage multiple assignments and meet established deadlines.</p><p>&middot; Experience collaborating with multidisciplinary project teams.</p><p>&middot; Proficiency with Microsoft Office applications and website content management systems.</p><p><b>Preferred:</b></p><p>&middot; Experience supporting Federal Government websites or digital communications.</p><p>&middot; Experience supporting technical, scientific, engineering, or research organizations.</p><p>&middot; Familiarity with website content management systems and digital publishing workflows.</p><p>&middot; Knowledge of Section 508 accessibility requirements and web accessibility best practices.</p><p>&middot; Experience coordinating digital communications with writers, editors, graphic designers, and multimedia specialists..</p><p><b>Strategic Results</b></p><p>In assuming this position, you will be a critical contributor to meeting the SR mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments, the guiding principles of our culture. We empower our staff to work together with colleagues at all levels and be part of the decision-making process; we create transparency in our operations with our clients and employees; and we offer our people opportunities to grow and challenge themselves in meaningful ways. We&rsquo;re committed to excellence. As an SR employee, we will challenge you, we will empower you, and we will mentor you. If you are passionate about this opportunity, submit your application by clicking the apply for this job online button.</p><p>Only those applicants who meet the above criteria will be contacted for interview. SR is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap, or status as a disabled or Vietnam Era veteran of the US Armed Forces.</p><p>Pay: $96,800.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Web Content Specialist

S&P Global

<div><div><h1 class="jobSectionHeader"><b>Associate Director, Regulatory Research Associates</b></h1>
JOB_DESCRIPTION.SHARE.HTML
<div><div><p>CAROUSEL_PARAGRAPH</p>
</div></div><div></div><div>JOB_DESCRIPTION.SHARE.HTML</div>
<ul><li>Washington, District of Columbia; Boston, Massachusetts; Houston, Texas</li>
<li>Research</li>
<li>330666</li>
</ul></div><div></div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2><br>
<div><br>
<h1 class="jobSectionHeader"><b>About the Role:</b></h1>
<p></p><p><b>Grade Level (for internal use):</b></p>
12
<p><b>The Role: </b>Associate Director, Regulatory Research Associates</p>
<p></p><p><b>The Team: </b>The Regulatory Research Associates (RRA) team delivers authoritative research, data, and analysis on state-level utility regulation and utility financial performance across the U.S. energy sector. Our work helps investors, utilities, policymakers, and other industry participants evaluate regulatory risk, understand evolving market and policy developments, and identify emerging trends shaping the future of energy. Through proprietary datasets, comparative regulatory assessments, and industry-leading research, we provide insights that support critical business and investment decisions.</p>
<p></p><p><b>The Impact: </b>As an Associate Director, you will serve as a key contributor to RRA's research and analytical capabilities, leading the evaluation of complex regulatory, legislative, and market developments affecting electric and natural gas utilities, and representing RRA in client and stakeholder engagements. Leveraging proprietary datasets, advanced analytical methods, and AI-enabled technologies, you will develop insights that help clients assess regulatory risk and understand emerging industry trends. You will also contribute to the evolution of research processes and analytical tools, helping enhance the efficiency, depth, and impact of RRA's industry-leading research. This role supports S&amp;P Global's vision of the &quot;Research of the Future,&quot; where innovation, technology, and domain expertise combine to deliver increasingly powerful insights for clients.</p>
<p></p><p><b>Responsibilities:</b></p>
<ul><li>Serve as a subject matter expert on US state utility regulation, regulatory risk, and utility financial performance, providing guidance and insight on complex regulatory and industry developments.</li>
<li>Lead the identification, analysis, and interpretation of significant regulatory, legislative, and policy developments affecting electric and natural gas utilities across multiple jurisdictions.</li>
<li>Own and continuously enhance proprietary regulatory datasets, analytical frameworks, and research processes to ensure scalability, consistency, and long-term sustainability.</li>
<li>Produce and oversee high-impact research, comparative evaluations, and thought leadership that support investor, utility, and industry decision-making.</li>
<li>Partner across S&amp;P Global divisions and research teams to develop integrated insights, innovative products, and client-focused solutions.</li>
<li>Evaluate emerging trends in utility regulation, energy policy, grid modernization, and market design, identifying implications for clients and opportunities for new research.</li>
<li>Leverage advanced analytics, AI-enabled tools, and technology-driven workflows to improve research efficiency, expand analytical capabilities, and enhance product quality.</li>
<li>Build and maintain relationships with regulators, utility executives, industry organizations, and other subject matter experts to strengthen market intelligence and research depth.</li>
<li>Serve as a trusted resource for clients by addressing complex inquiries, delivering presentations, and communicating regulatory developments and market implications.</li>
<li>Mentor and support junior analysts by sharing expertise, reviewing research, and promoting best practices in analytical rigor, data quality, and written communication.</li>
<li>Recommend strategic enhancements to research methodologies, operational processes, and product offerings based on market developments and client needs.</li>
<li>Demonstrate leadership by fostering collaboration, encouraging innovation, and helping advance the team's objectives and S&amp;P Global's values.</li>
</ul><p></p><p><b>Compensation/Benefits Information (US Applicants Only): </b>S&amp;P Global states that the anticipated base salary range for this position is $102,865-$162,500. Final base salary for this role will be based on the individual&rsquo;s geographic location, as well as experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&amp;P Global benefits. For more information on the benefits that we provide to our employees, .</p>
<p></p><p><b>&quot;What We're Looking For&quot;
</b></p><p></p><p><b>Basic Qualifications:
</b></p><ul><li>Extensive work experience analyzing utility regulation, energy policy, financial performance, or related areas within the energy industry.</li>
<li>Demonstrated expertise in interpreting complex regulatory, legislative, financial, and market information and translating findings into actionable insights.</li>
<li>Proven ability to influence stakeholders and communicate effectively with clients, industry participants, and senior leadership.</li>
<li>Experience developing analytical frameworks, managing large datasets, and improving research processes and operational workflows.</li>
<li>Strong proficiency in Excel and database management; experience with Python, SQL, AI-enabled analytical tools, or other advanced technologies is preferred.</li>
<li>Excellent written and verbal communication skills, with a demonstrated ability to author authoritative research and present complex topics clearly to professional audiences.</li>
<li>Ability to work independently with minimal direction while managing multiple priorities in a fast-paced environment.</li>
<li>Demonstrated commitment to continuous learning, industry engagement, and staying current on emerging market, regulatory, and technology trends.</li>
<li>Bachelor&rsquo;s degree in economics, Finance, Business, Engineering, Public Policy, or a related field; advanced degree preferred.</li>
<li>Proven ability to collaborate across teams, mentor colleagues, and contribute to a high-performing research culture.</li>
</ul><p></p><p><b>Right to Work Requirements: </b>This role is limited to persons with indefinite right to work in <b>the United States</b>.</p>
<p></p><p><b>About S&amp;P Global Energy</b>
<br>
At S&amp;P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.</p>
<p></p><p>S&amp;P Global Energy is a division of S&amp;P Global (NYSE: SPGI). S&amp;P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy.</p>
<p></p><p><b>What&rsquo;s In It For </b><b>You?</b></p>
<p></p><p><b>Our Mission:
</b></p><p>Advancing Essential Intelligence.</p>
<p></p><p><b>Our People:</b></p>
<p>We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.</p>
<p></p><p><b>Our Values:</b></p>
<p><b>Integrity, Discovery, Partnership</b></p><br>
<p><br>
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
<br>
<br>
<b>Benefits:</b><b>
</b></p><p>We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
<br>
<br>
Our benefits include:</p>
<ul><li><p>Health &amp; Wellness: Health care coverage designed for the mind and body.</p>
</li><li><p>Flexible Downtime: Generous time off helps keep you energized for your time on.</p>
</li><li><p>Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.</p>
</li><li><p>Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.</p>
</li><li><p>Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.</p>
</li><li><p>Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.</p>
</li></ul><p>For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries</p>
<p></p><p><b>Global Hiring and Opportunity at S&amp;P Global:</b></p>
<p>At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.</p>
<p></p><p><b>Recruitment Fraud Alert:</b></p>
<p>If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.</p>
<p></p><p>-</p>
<p></p><p><b>Equal Opportunity Employer</b></p>
<p>S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.</p><br>
<p></p><p>If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
<br>
<br>
<b>US Candidates Only: </b>Know Your Rights: Workplace discrimination is illegal</p>
<p></p><p>-</p>
20 - Professional (EEO-2 Job Categories-United States of America), RESECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority &ndash; Ratings - (Strategic Workforce Planning)
<br>
<br>
<b>Job ID:</b> 330666
<br>
<b>Posted On:</b> 2026-07-31
<br>
<b>Location:</b> Washington, District of Columbia, United States</div></div></div>

Associate Director, Regulatory Research Associates

General Dynamics Information Technology

<div></div><div><div><div>Clearance Level
<div>Other</div>
</div><div></div><div>Category
<div>Technical Support Services</div>
</div><div></div><div>Location
<div>Washington, District of Columbia</div>
<i>(</i><i>Onsite Workplace</i><i>)</i>
</div><div>
</div></div><div><div>Key Skills For Success
</div><div><p>Desktop Computers</p>
</div><div><p>Laptops</p>
</div><div><p>Remote Support</p>
</div><div><p>Technical Support</p>
</div><div><p>Troubleshooting</p>
</div></div><div></div><div><div><div><div><div><div>
</div></div></div><div><h5 class="jobSectionHeader"><b>REQ#:</b><b> </b><b>RQ222391</b></h5>
<h5 class="jobSectionHeader"><b>Public Trust:</b><b> </b><b>BI Full 6C (T4)</b></h5>
<h5 class="jobSectionHeader"><b>Requisition Type:</b><b> </b><b>Regular</b></h5>
<h5 class="jobSectionHeader"><b>Your Impact</b></h5>
<p>Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.</p>
<h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div>HELP DESK TECHNICIAN V &ndash; EXECUTIVE SUPPORT TEAM LEAD
<p>Advance the mission while advancing your career. Join GDIT as a Help Desk Technician V and lead a high-performing Executive Support Team delivering white-glove, mission-critical IT services to senior executives, VIP stakeholders, and agency leadership. In this role, you will oversee executive support operations, drive service excellence, and ensure technology services remain aligned with mission objectives within a secure federal environment.</p>
MEANINGFUL WORK AND PERSONAL IMPACT
<p>As a Help Desk Technician V, the work you'll do at GDIT will directly support the mission of the U.S. Department of Education by ensuring executive leadership maintains uninterrupted access to the technology, communications, and collaboration platforms required to lead the Department and serve the American public.</p>
<p>You will play a critical leadership role in managing executive support operations, resolving high-priority technical issues, and driving operational improvements across a complex enterprise environment.</p>
<ul><li><p>Lead and mentor a 4&ndash;6-person Executive Support Team responsible for providing white-glove technical support to senior executives, political appointees, SES personnel, and VIP stakeholders.</p>
</li><li><p>Manage team scheduling, workload distribution, queue health, escalations, and SLA performance to ensure exceptional customer service delivery.</p>
</li><li><p>Collaborate with Service Desk, Engineering, Cybersecurity, Telecommunications, Network Operations, and Field Support teams to resolve complex technical issues and support mission-critical initiatives.</p>
</li><li><p>Drive continuous service improvement through ITIL-based processes, operational reporting, knowledge management, and trend analysis.</p>
</li><li><p>Utilize Microsoft 365, Windows 10/11, Azure Active Directory, ServiceNow, Microsoft Teams, Teams Phone, Intune, MECM/SCCM, VTC platforms, endpoint security tools, and enterprise collaboration technologies.</p>
</li></ul>KEY RESPONSIBILITIESTeam Leadership &amp; Operations
<ul><li><p>Lead, mentor, and develop Executive Support personnel.</p>
</li><li><p>Manage ticket queues, escalations, service metrics, and operational priorities.</p>
</li><li><p>Develop and maintain SOPs, runbooks, and executive support procedures.</p>
</li><li><p>Coordinate executive event support, travel support, and high-visibility technology engagements.</p>
</li><li><p>Provide executive-level communications during incidents and service disruptions.</p>
</li></ul>Executive &amp; VIP Support
<ul><li><p>Deliver white-glove support for executive offices and VIP customers.</p>
</li><li><p>Support Windows 10/11, Microsoft 365, Outlook, Teams, and mobile devices.</p>
</li><li><p>Configure and support Microsoft Teams Rooms, Zoom, Webex, and VTC technologies.</p>
</li><li><p>Support Teams Phone, VoIP services, call routing, voicemail, and delegation services.</p>
</li><li><p>Provide conference room and executive boardroom technology support.</p>
</li></ul>Identity, Endpoint &amp; Device Management
<ul><li><p>Manage user provisioning, onboarding, offboarding, and access management.</p>
</li><li><p>Support Active Directory, Azure AD, Group Policy, and hybrid identity environments.</p>
</li><li><p>Administer endpoint management platforms including Intune, MECM/SCCM, and JAMF.</p>
</li><li><p>Support endpoint compliance, patching, software deployment, and lifecycle management.</p>
</li><li><p>Coordinate hardware repair, warranty services, and vendor support engagements.</p>
</li></ul>Network, Security &amp; Compliance
<ul><li><p>Troubleshoot network connectivity, VPN, MFA, DNS, DHCP, wireless, and remote access issues.</p>
</li><li><p>Support endpoint security solutions including Microsoft Defender for Endpoint, CrowdStrike, and Tanium.</p>
</li><li><p>Partner with cybersecurity teams on vulnerability remediation and incident response activities.</p>
</li><li><p>Maintain compliance with federal security standards, agency policies, and access control requirements.</p>
</li><li><p>Support HSPD-12/PIV processes and continuity of operations (COOP) activities.</p>
</li></ul>ITSM &amp; Continuous Improvement
<ul><li><p>Operate within ServiceNow and ITIL-based service management processes.</p>
</li><li><p>Analyze ticket trends, service metrics, and operational performance indicators.</p>
</li><li><p>Develop KPI dashboards and executive reporting.</p>
</li><li><p>Recommend workflow improvements and knowledge management enhancements.</p>
</li><li><p>Ensure Section 508 accessibility compliance for supported technologies and services.</p>
</li></ul>WHAT YOU'LL NEED TO SUCCEEDEducation
<ul><li><p>Associate of Arts (AA) or Associate of Science (AS) degree in Information Technology, Computer Science, or related field.</p>
</li><li><p>Equivalent combination of education and experience may be considered.</p>
</li></ul>Experience
<ul><li><p>8+ years of related IT support experience (Service Desk, Deskside Support, VIP/Executive Support, or similar).</p>
</li><li><p>2+ years leading a technical support team in a high-touch customer environment.</p>
</li><li><p>Experience supporting senior executives, agency leadership, or VIP customers.</p>
</li><li><p>Federal government experience preferred.</p>
</li></ul>Technical Skills
<ul><li><p>Windows 10/11 Administration</p>
</li><li><p>Microsoft 365 (Outlook, Teams, OneDrive, Office Applications)</p>
</li><li><p>Active Directory and Azure Active Directory</p>
</li><li><p>Group Policy Administration</p>
</li><li><p>Microsoft Teams Phone and VoIP Technologies</p>
</li><li><p>ServiceNow or comparable ITSM platform</p>
</li><li><p>Intune, MECM/SCCM, JAMF</p>
</li><li><p>VPN and Remote Access Technologies</p>
</li><li><p>Mobile Device Support (iOS and Android)</p>
</li><li><p>Endpoint Security Solutions (Microsoft Defender, CrowdStrike, Tanium)</p>
</li><li><p>Network Troubleshooting (DNS, DHCP, Routing, Wireless)</p>
</li></ul>Collaboration &amp; Communication Technologies
<ul><li><p>Microsoft Teams Rooms</p>
</li><li><p>Zoom</p>
</li><li><p>Webex</p>
</li><li><p>VTC and A/V Conference Room Systems</p>
</li><li><p>Executive Boardroom Technology Support</p>
</li></ul>Security Clearance Level
<ul><li><p>Ability to obtain and maintain a Public Trust clearance.</p>
</li></ul>U.S. Citizenship RequiredRole Requirements
<ul><li><p>Exceptional executive-level customer service and communication skills.</p>
</li><li><p>Strong leadership, mentoring, and team development capabilities.</p>
</li><li><p>Ability to perform root cause analysis and drive issue resolution under pressure.</p>
</li><li><p>Ability to work onsite within a federal environment.</p>
</li><li><p>Ability to participate in after-hours support, executive events, and on-call rotations as required.</p>
</li></ul>GDIT IS YOUR PLACE
<p>At GDIT, the mission is our purpose, and our people are at the center of everything we do.</p>
<ul><li><p>Growth: AI-powered career tools that identify career development opportunities and learning paths.</p>
</li><li><p>Support: Internal mobility programs focused on helping you achieve your career goals.</p>
</li><li><p>Rewards: Comprehensive benefits and wellness packages, 401(k) with company match, competitive compensation, and paid time off.</p>
</li><li><p>Community: Award-winning culture of innovation and a military-friendly workplace.</p>
</li></ul>OWN YOUR OPPORTUNITY
<p>Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your commitment to service excellence. Join a team dedicated to supporting executive leadership and advancing the mission of the Department of Education through exceptional technology support and operational excellence.</p>
</div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>Work Requirements</b></h3>
</div></div><div></div><div><div>Years of Experience
<p>8 + years of related experience</p>
<ul><li>may vary based on technical training, certification(s), <b><i>or</i></b> degree</li></ul>
</div><div></div><div>Certification
<p>ITIL 4 Foundation | PeopleCert - PeopleCert</p>
</div><div></div><div>Travel Required
<p>Less than 10%</p>
</div><div></div><div>Citizenship
<p>U.S. Citizenship Required</p>
</div></div></div></div><div><h3 class="jobSectionHeader"><b>Salary and Benefit Information</b></h3>
<p>The likely hourly rate for this position is between $34.74 - $47.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
</p>
<h3 class="jobSectionHeader"><b>Our Identity Verification Process</b></h3>
<p>As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.</p>
<h3 class="jobSectionHeader"><b>About Our Work</b></h3>
<div></div><p>We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.</p>
<p>Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</p>
<p><i>Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></p></div></div></div></div>

Team Lead Help Desk Technician V (Executive/VIP Support) DC Metro Area

Explore 82+ Associate product operations specialist in Washington this August. Find roles across top companies and apply now to boost your career.