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JOB DESCRIPTION

Drive innovation and operational excellence at the forefront of AI solutions.

As a Senior Associate – AI Solutions PMO & Enablement within our CAO Data team, you will play a pivotal role in supporting the Executive Director, AI Solutions Enablement, Product & Innovation. You will serve as the PMO and enablement lead for the AI Solutions portfolio, ensuring disciplined execution, transparency, and effective coordination across stakeholders. This non-technical position focuses on portfolio operations, governance, planning, and communication, helping to translate strategy into action and drive operating rigor across AI initiatives. You will partner closely with product, technology, execution, and risk teams to manage day-to-day portfolio activities, establish and maintain operating cadences, and support governance and documentation. Your work will enable leadership focus by creating operational rigor, visibility, and momentum for the CAO AI Solutions portfolio. This role is ideal for a structured operator who excels in complex, matrixed environments and is passionate about enabling innovation and operational excellence in AI.

Job responsibilities

• Manage day-to-day portfolio activities for CAO AI solutions, including intake, prioritization, milestones, dependencies, and status reporting.Establish and maintain a regular operating cadence (weekly, monthly, quarterly) for AI initiatives, including reviews and executive forums.

• Track delivery progress with AI Execution Lead and delivery teams, without direct responsibility for model development.

• Coordinate planning across AI initiatives, covering roadmaps, sequencing, capacity, and funding alignment.

• Support governance for model risk, data, privacy, security, and responsible AI in partnership with Risk and Controls.

• Maintain clear documentation of decisions, approvals, risks, and dependencies.

• Develop and update portfolio-level artifacts such as dashboards, scorecards, timelines, and executive summaries.

• Create and maintain AI solutions collateral (summaries, intake decks, adoption guides) with the Executive Director.

• Ensure consistent, accurate communication of portfolio status, risks, and outcomes to senior stakeholders.

• Facilitate cross-team coordination, acting as a bridge between business, AI teams, technology, risk, and central AI partners.

• Drive continuous improvement by enhancing PMO processes, tooling, reporting, and applying structured problem-solving to streamline portfolio management.
  
  Required qualifications, skills, and capabilities
  

  • 5+ years of experience in PMO, program management, business operations, consulting, or strategy support roles.
  • Strong organizational and execution skills, with experience managing complex, multi-workstream initiatives.
  • Ability to synthesize information quickly and produce clear, executive-ready materials.
  • Comfort working in highly matrixed environments with senior stakeholders.
  • Strong written and verbal communication skills.
  • Interest in AI and analytics, with a willingness to build foundational AI literacy (no hands-on modeling required).
  
  Preferred qualifications, skills, and capabilities
  
  • Experience in management consulting, internal strategy, or transformation PMO roles.
  • Familiarity with technology or analytics programs in regulated environments.
  • Experience supporting senior leaders (ED/MD level) with planning, reporting, and executive communications.
  • Exposure to portfolio management tools, dashboards, or operating metrics.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.