2026 business analyst intern Jobs in Riyadh

2026 business analyst intern

2026 program manager intern Jobs in Riyadh

2026 program manager intern

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marketing and sales specialist Jobs in Riyadh

marketing and sales specialist

2026 account manager intern

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 At Amazon, we strive to be the most customer-centric company on Earth. The Amazon University Talent Acquisition Team is looking for ambitious students to join us as Account Rep Intern in 2026. Interns may work within one of several core business areas, including:
 <br/>
 <br/>
 <ul>
  <li>
   Amazon Retail
  </li>
  <li>
   Amazon Vendor Services
  </li>
  <li>
   Amazon Merchant Services
  </li>
  <li>
   Amazon Advertising
  </li>
  <li>
   Prime Video
  </li>
  <li>
   Prime Now
  </li>
  <li>
   Amazon Fresh
   <br/>
   <br/>
  </li>
 </ul>
 Internship length will be 3 to 6 months full-time.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 Depending on your placement, you may support one of the following areas:
 <br/>
 <br/>
 Retail / Amazon Vendor Services
 <br/>
 <br/>
 Amazon retail teams work to help improve the selection and shopping experience for customers across our product categories, from books to fashion, electronics to grocery, movies and music to toys and health &amp; beauty, and everything in between. As a retail intern in one of those categories, you will learn how Amazon handles its e-commerce retail business.
 <br/>
 <br/>
 Support Vendor Managers in helping Amazon's most strategic brands grow their business.
 <br/>
 <br/>
 <ul>
  <li>
   Analyze category performance and customer behavior
  </li>
  <li>
   Identify opportunities to improve product selection, pricing, and availability
  </li>
  <li>
   Support vendor negotiations and retail operations
   <br/>
   <br/>
  </li>
 </ul>
 Amazon Advertising
 <br/>
 <br/>
 Amazon advertising sits at the intersection of advertising and e-commerce. Customers visit us every day to find, discover, and buy products, so we&rsquo;re obsessed with making the shopping experience the best it can be &ndash; and advertising is a part of that experience. As an intern, you&rsquo;ll gain a deep understanding of Amazon's display advertising products as well as our technical and operational capabilities.
 <br/>
 <br/>
 Work with Account Managers to deliver impactful advertising solutions.
 <br/>
 <br/>
 <ul>
  <li>
   Learn about Amazon&rsquo;s advertising products and targeting capabilities
  </li>
  <li>
   Support campaign planning, data analysis, and client presentations
  </li>
  <li>
   Contribute to improving advertising products and client outcomes
   <br/>
   <br/>
  </li>
 </ul>
 Merchant Services
 <br/>
 <br/>
 Amazon merchant services cover all third-party merchants&rsquo; activity related to selling on Amazon as well as the specific services and products we offer to help develop and grow these sellers.
 <br/>
 <br/>
 Help third-party sellers grow and succeed on Amazon.
 <br/>
 <br/>
 <ul>
  <li>
   Identify and engage high-potential merchants using market data and industry intelligence
  </li>
  <li>
   Analyze seller performance data, understanding of customer pain points, requirements, and potential value that can be delivered by advertising or merchant services to propose improvement strategies
  </li>
  <li>
   Learn the advertising or merchant services portfolio and the Amazon culture
   <br/>
   <br/>
  </li>
 </ul>
 As part of your internship, you will have the opportunity to collaborate across multiple teams, including category, product, and technical support. You will gain hands-on experience with Amazon&rsquo;s internal tools and systems while developing a strong understanding of our culture and ways of working. Throughout your project, you'll be encouraged to identify opportunities to improve internal processes, tools, and the overall customer experience.
 <br/>
 <br/>
 A day in the life
 <br/>
 <br/>
 As an intern, you will be matched to a mentor and work on a high-impact project from day one.
 <br/>
 <br/>
 <strong>
  Throughout Your Internship, You Will Also
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Expand your professional network by engaging with Amazonians for both personal and professional development
  </li>
  <li>
   Take part in intern events. No matter the location of your internship,
   <br/>
   <br/>
  </li>
 </ul>
 we give you the tools to own your project and learn in a real-world setting
 <br/>
 <br/>
 <ul>
  <li>
   Receive ongoing feedback and development support
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 If you&rsquo;re insatiably curious and always want to learn more, then you&rsquo;ve come to the right place. Our internship program is designed to give you real-world experience while supporting your development. You&rsquo;ll work in a fast-paced, collaborative environment that values curiosity, ownership, and learning.
 <br/>
 <br/>
 Depending on your location, country, job status and other requirements, some or all the following benefits may be available to you as an intern.
 <br/>
 <br/>
 <ul>
  <li>
   Competitive pay
  </li>
  <li>
   Impactful project and internship/role deliverables
  </li>
  <li>
   Networking opportunities with fellow interns
  </li>
  <li>
   Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
  </li>
  <li>
   Mentorship and career development
   <br/>
   <br/>
  </li>
 </ul>
 If you&rsquo;re successful during your internship, you could be considered for a graduate role after finishing your university studies
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Currently enrolled in or will receive a Bachelor&rsquo;s or Master&rsquo;s Degree with a graduation date between December 2026 and June 2027
  </li>
  <li>
   Enrolled in a Bachelor&rsquo;s or Master's degree in business administration, management, economics, e-commerce, mathematics, engineering, statistics, or related field
  </li>
  <li>
   Legal right to work in Saudi Arabia
  </li>
  <li>
   Fluent written and verbal communication in English
  </li>
  <li>
   Available to commence an internship between January and December 2026. Yes, our start dates are flexible! You should then be available for 3-6 months, full time (40h/week).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we&rsquo;d love to hear from you.
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Afaq Q Tech General Trading - G11
 <br/>
 <br/>
 Job ID: A3165342
</div>


2026 Account Manager Intern

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
At Amazon, we are working to be the most customer-centric company on earth.
<br>
The Amazon MENA University Talent Acquisition Team is looking for ambitious students to join us as a Program Manager Intern, working in one of our core businesses, including Retail, Amazon Vendor Services, Merchant Services, Prime Video, Prime Now, Amazon Fresh, and Amazon Advertising.
<br>
<br>
Key job responsibilities<br>
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is continually evolving and is a place where motivated employees thrive and also where employee ownership and accountability lead to meaningful results.
<br>
The Amazon EMEA University Talent Acquisition Team is looking for ambitious graduates to join us at the heart of our core Consumer business. As a Program Manager Graduate you will join one of our business intelligence, retail, or seller services teams. The role provides an opportunity to understand Amazon business and processes, enhance analytical skills, and make significant business impact.<br>
<br>
A day in the life<br>
As an intern, you will be matched to a mentor.
<br>
In addition to learning about an impactful project, you will have the
<br>
opportunity to engage with Amazonians for both personal and professional
<br>
development, expand your network, and participate in activities with other
<br>
interns throughout your internship. No matter the location of your internship,
<br>
we give you the tools to own your project and learn in a real-world setting.
<br>
<br>
About the team<br>
If you&rsquo;re insatiably curious and always want to learn more, then you&rsquo;ve come to the right place. Depending on your location, country, job status and other requirements, some or all of the following benefits may be available to you as an intern.
<br>
<br>
<ul><li>Competitive pay
</li><li>Impactful project and internship/role deliverables
</li><li>Networking opportunities with fellow interns
</li><li>Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
</li><li>Mentorship and career development
</li></ul><br>
If you&rsquo;re successful during your internship, you could be considered for a graduate role after finishing your university studies
<br>
<br>
Internship length can vary between (3 months to 6 months)</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Currently enrolled in or will receive a Bachelor&rsquo;s or Master&rsquo;s Degree with a graduation date between December 2026 and June 2028</li><li>Enrolled in a Bachelor&rsquo;s or Master's degree in business administration, management, economics, e-commerce, mathematics, engineering, statistics, or related field</li><li>Legal right to work in Saudi Arabia</li><li>Fluent written and verbal communication in English</li><li>Available to commence an internship between January and December 2026. Yes, our start dates are flexible! You should then be available for 3-6 months, full time (40h/week).</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Excellent communications and presentation skills</li><li>Ability to work on own initiative and as part of a team</li><li>Results-driven focus with analytical capability</li><li>Ability to innovate and simplify current processes and practices</li><li>Strong direct sales skills and a proven track record of performance</li><li>Experience working with clients</li><li>High affinity towards data and technology with ability to dive deep and analyze opportunities and processes</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

2026 Program Manager Intern

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
At Amazon, we are working to be the most customer-centric company on earth.<br>
The Amazon MENA University Talent Acquisition Team is looking for ambitious students to join us as a Business Analyst Intern. Interns may work within one of several core business areas, including:
<br>
<br>
Amazon Retail
<br>
<br>
Amazon Vendor Services
<br>
<br>
Amazon Merchant Services
<br>
<br>
Amazon Advertising
<br>
<br>
Prime Video
<br>
<br>
Prime Now
<br>
<br>
Amazon Fresh
<br>
<br>
Internship length can vary between 3 months to 6 months.
<br>
<br>
Key job responsibilities<br>
As a Business Analyst Intern, you may be expected to:
<br>
<br>
Work with operational, finance, retail, and technical teams to identify business opportunities, develop sound business cases and drive measurements of actions to continuously improve the inputs and ultimately the outputs of the business.
<br>
<br>
Working with large volumes and big data, in a highly complex business.
<br>
<br>
Analyze business performance and propose actions to improve key input metrics.
<br>
<br>
Access and manipulate large datasets using SQL or other tools to generate insights.
<br>
<br>
Support the development of business cases to drive measurable improvements.
<br>
<br>
Partner with internal stakeholders to deliver results through data-driven recommendations.
<br>
<br>
A day in the life<br>
As a business analyst intern you will be trained in one of our business intelligence, retail, or seller services teams. The internship provides an opportunity to learn and understand Amazon business processes, enhance analytical skills, and contribute to making significant business impact.
<br>
As an intern, you will be matched to a mentor. In addition to learning about an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in activities with other interns throughout your internship. No matter the location of your internship, we give you the tools to own your project and learn in a real-world setting.
<br>
<br>
About the team<br>
If you&rsquo;re insatiably curious and always want to learn more, then you&rsquo;ve come to the right place. Our internship program is designed to give you real-world experience while supporting your development. You&rsquo;ll work in a fast-paced, collaborative environment that values curiosity, ownership, and learning.
<br>
<br>
Depending on your location, country, job status and other requirements, some or all the following benefits may be available to you as an intern.
<br>
<br>
<ul><li>Competitive pay
</li><li>Impactful project and internship/role deliverables
</li><li>Networking opportunities with fellow interns
</li><li>Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
</li><li>Mentorship and career development
</li></ul></div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>Currently enrolled in or will receive a Bachelor&rsquo;s or Master&rsquo;s Degree with a graduation date between December 2026 and June 2028</li><li>Enrolled in a Bachelor&rsquo;s or Master's degree in mathematics, engineering, statistics, computer science, business, or related field</li><li>Experience with SQL or ETL</li><li>Experience in financial/ business analysis</li><li>Experience defining requirements and using data and metrics to draw business insights</li><li>Legal right to work in Saudi Arabia</li></ul>
- Fluent in written and verbal English (Level - C1 or higher).<br>
<ul><li>Available to commence an internship between January and December 2026. Yes, our start dates are flexible! You should then be available for 3-6 months, full time (40h/week).</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Analytical and quantitative skills, ability to use hard data and metrics to back up assumptions and concepts</li><li>Experience using databases with a large-scale data set</li><li>Intermediate SQL</li><li>Advanced Excel</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

2026 Business Analyst Intern

Technogym

<div><div><div><div><div><div><p>Sales Account Manager Subs
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Riyad, 01, SA
</div></div></div></div><div><div><div><div><b>Function/Branch: </b>Sales
</div></div></div></div><div><div><div><div><b>Type of contract: </b>Permanent Employee
</div></div></div></div></div><div><div><div><div><div><div><div><div><div>Our Company</div>
</div><div><div>
Technogym inspires <b>70 million daily users</b> to train using our <b>innovative &amp; engaging solutions for fitness, sport and health</b>. By promoting the <b>Healthness lifestyle</b> of exercise, a balanced diet, and a positive mental approach, AI Tracking &amp; Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.</div>
<div>Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the <b>right spirit to join Technogym because you have the IMBESTIO</b>! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!</div>
</div></div><div><div><div>
Your Role</div></div><div><div><br>
We are looking for a Sales Account Manager to join the Country Field Sales team. The role boasts variety with a key focus on new business development and account management.</div>
<div>
In this role, as a Technogym salesperson, you should be hungry, highly professional, industry credible and collaborative. You will develop and maintain strong relationships and manage a large portfolio of products, services and solutions.</div>
<div>
If you would like to work for a business leading the way in Wellness, with an immersive ethos and vision, incredibly passionate people, and products and solutions you can truly buy in to, then look no further.</div></div></div><div><div><div><br>
Your Impact</div>
</div><div><ul><li>Ensure that local sales, profitability and cash flow targets are achieved</li>
<li>Develop business opportunities and exploit market potential</li>
<li>Generate leads, profile customers, plan activities and update the CRM</li>
<li>Increase customer satisfaction</li>
<li>Guarantee adequate market feedback on segment trends</li>
<li>Maintain and develop existing relationships and seek new opportunities</li>
<li>Manage the market and carry out an appropriate number of customer/prospect visits in line with company sales code
</li></ul></div></div><div><div><div>About You</div>
</div><div><div>
Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You have a positive and proactive mindset, strong organizational skills and are used to working in a fast-paced environment.</div>
<div>
What you should bring:</div>
<ul>
<li>At least 3 years&rsquo; sales experience as a Sales Account Manager or in a similar role</li>
<li>Degree in Business Administration, Sales or a relevant field</li>
<li>Experience in managing complex deals and selling solutions</li>
<li>Excellent consulting sales approach and negotiation skills</li>
<li>Solid experience with CRM software. Knowledge of Salesforce would be a plus</li>
<li>Result-driven approach</li>
<li>Excellent listening, communications and presentation abilities</li>
</ul></div></div><div><div><div>Technogym is an Equal Opportunities Employer</div></div><div><div><br>
We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.</div><div>
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true</div></div></div></div></div></div></div></div></div></div><p></p>

Sales Account Manager Subs

Al Diriyah Solutions

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  We suggest you enter details here.
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time on-site role for an Account Manager located in Riyadh. The Account Manager will be responsible for maintaining and nurturing client relationships, managing accounts, handling client communications, and developing strategies to achieve business objectives. Daily tasks will include understanding client needs, collaborating with internal teams to deliver solutions, and ensuring a high level of customer satisfaction. The Account Manager will also play a key role in identifying opportunities for business growth and preparing reports on account activities and performance.
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Strong relationship management, customer service, and client communication skills
  </li>
  <li>
   Proficiency in account management strategies and business development techniques
  </li>
  <li>
   Ability to analyze client needs and develop tailored solutions
  </li>
  <li>
   Effective communication, presentation, and negotiation skills
  </li>
  <li>
   Strong organizational and problem-solving skills
  </li>
  <li>
   Ability to work collaboratively within a team setting
  </li>
  <li>
   Fluency in English and knowledge of Arabic is highly desirable
  </li>
  <li>
   Experience in the software, technology, or services industry is preferred
  </li>
 </ul>
</div>


Account Manager

MEEM (Middle East Electrical Motors Factory Company)

<div>
 <p>
  <strong>
   About MEEM
  </strong>
 </p>
 <p>
  Welcome to MEEM: Your Trusted Partner for Electrical Motors in Saudi Arabia. The pioneer in manufacturing of low, medium, and high voltage electrical motors in the Kingdom of Saudi Arabia. With a legacy of over 100 years, MEEM has been at the forefront of delivering innovative, economical, and top-notch integrated engineering solutions to clients across the Middle East.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Title: Key Account Manager &ndash; Sales
  </strong>
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Sales &amp; Marketing
 </p>
 <p>
  <strong>
   Reporting to:
  </strong>
  Sales Direct Division Manager
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Riyadh, Saudi Arabia
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  To manage strategic customer accounts and develop strong, long-term relationships that maximize revenue, enhance customer satisfaction, and support sustainable business growth. The Key Account Manager acts as the primary point of contact for assigned key clients, driving sales through tailored account strategies and close collaboration with internal teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Account Management
  </strong>
 </p>
 <ul>
  <li>
   Build and maintain strong, trusted relationships with key customers.
  </li>
  <li>
   Ensure consistent, high-quality service delivery across all accounts.
  </li>
  <li>
   Monitor account performance, customer satisfaction, and contract compliance.
  </li>
 </ul>
 <p>
  <strong>
   Sales Execution
  </strong>
 </p>
 <ul>
  <li>
   Achieve assigned sales targets, revenue goals, and KPIs.
  </li>
  <li>
   Identify and develop new business opportunities within existing accounts.
  </li>
  <li>
   Prepare and deliver customized proposals, quotations, and solutions.
  </li>
 </ul>
 <p>
  <strong>
   Strategic Planning &amp; Reporting
  </strong>
 </p>
 <ul>
  <li>
   Develop and execute strategic account plans aligned with company objectives.
  </li>
  <li>
   Provide accurate sales forecasts, reports, and market insights.
  </li>
  <li>
   Track market trends, customers&rsquo; future plans, and competitors&rsquo; activities.
  </li>
 </ul>
 <p>
  <strong>
   Cross-Functional Coordination
  </strong>
 </p>
 <ul>
  <li>
   Collaborate with Application, Design, Production, Logistics, and Finance teams to meet customer requirements.
  </li>
  <li>
   Support the full order-to-cash cycle, including follow-up on deliveries, payments, and service issues.
  </li>
 </ul>
 <p>
  <strong>
   Customer Relationship Development
  </strong>
 </p>
 <ul>
  <li>
   Represent the company in customer meetings, presentations, and site visits.
  </li>
  <li>
   Ensure timely resolution of customer complaints or concerns.
  </li>
  <li>
   Promote MEEM&rsquo;s products, solutions, and capabilities as a trusted value-added partner.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Requirements
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering, or a related field.
  </li>
  <li>
   Minimum
   <strong>
    5&ndash;7 years
   </strong>
   of experience in key account management or B2B sales (industrial/manufacturing sector preferred).
  </li>
  <li>
   Proven track record of achieving sales targets and managing strategic accounts.
  </li>
  <li>
   Strong negotiation, presentation, and relationship management skills.
  </li>
  <li>
   Ability to analyze market trends and develop account growth strategies.
  </li>
  <li>
   Excellent communication skills in
   <strong>
    English
   </strong>
   (Arabic is an advantage).
  </li>
  <li>
   Proficient in MS Office; CRM system experience is preferred.
  </li>
  <li>
   Willingness to travel within the Kingdom as required.
  </li>
 </ul>
 <p>
 </p>
</div>


Key Account Manager

Prime Gate

<div><p>We are seeking a proactive, client-focused Account Manager to join our team. The successful candidate will manage client relationships, drive account growth, and coordinate internal teams to ensure exceptional service delivery. This full-time role requires strong communication, strategic thinking, and organizational skills in a collaborative environment, with opportunities to influence product and service offerings.</p><h3 class="jobSectionHeader"><b>
Account Manager Responsibilities &mdash; client relationship management, account growth</b></h3><ul><li><p>
Serve as the primary point of contact for a portfolio of clients, building trusted relationships and understanding client goals, priorities, and success metrics.</p></li><li><p>
Develop and execute account plans that align client objectives with company capabilities, driving retention, expansion, and renewal opportunities.</p></li><li><p>
Coordinate cross-functional teams including sales, product, customer success, implementation, and operations to deliver coordinated outcomes and timely resolutions.</p></li><li><p>
Conduct regular account reviews, business reviews, and strategy sessions to present performance, insights, and recommendations for optimization.</p></li><li><p>
Monitor account health metrics, usage trends, and KPIs; identify risks and opportunities and implement action plans to improve client satisfaction and value realization.</p></li><li><p>
Prepare and distribute account documentation, status reports, forecasts, and renewal materials; maintain accurate records in CRM and collaboration tools.</p></li><li><p>
Manage contract renewals, pricing discussions, and scope changes while partnering with legal and finance to ensure compliance and profitable terms.</p></li><li><p>
Act as client advocate internally, escalating issues appropriately and influencing product and service enhancements based on client feedback.</p></li><li><p>
Mentor and support junior account staff, sharing best practices and contributing to continuous improvement of account management processes.</p></li></ul><h4 class="jobSectionHeader"><b>
Required Qualifications:</b></h4><ul><li><p>
Bachelor&rsquo;s degree in business, marketing, communications, or a related field, or equivalent experience.</p></li><li><p>
3+ years of account management, client success, or sales experience managing mid-market or enterprise clients with Telecom and bank sector Experience.</p></li><li><p>
Proven track record of meeting or exceeding retention and growth targets; experience with upsell and renewal processes.</p></li><li><p>
Strong written and verbal communication skills with experience presenting to diverse stakeholders and executive sponsors.</p></li><li><p>
Demonstrated ability to manage multiple accounts concurrently and prioritize competing client needs.</p></li><li><p>
Experience with CRM and account management tools (Salesforce, HubSpot, or equivalent) and collaboration platforms (Slack, Teams, Confluence).</p></li><li><p>
Excellent problem-solving, negotiation, and conflict-resolution skills.</p></li><li><p>
Proficiency in Microsoft Office suite (Excel, Word, PowerPoint) and data-driven reporting.</p></li></ul><h5 class="jobSectionHeader"><b>
Certification &amp; Skills Requirements:</b></h5><ul><li><p>
Certifications in customer success, sales, or account management (e.g., CSAM, NASP) are a plus.</p></li><li><p>
Experience in SaaS, technology, professional services, or B2B environments preferred.</p></li><li><p>
Familiarity with contract negotiation, pricing strategies, and vendor management.</p></li><li><p>
Comfort working with cross-functional and distributed teams; remote collaboration experience is beneficial.</p></li><li><p>
Ability to translate client needs into actionable product and service improvements and to drive measurable outcomes.</p></li></ul></div>

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