2nd shift quality control specialist (contract) 28670

evening clinical investigation tech sleep research per diem

medical assistant - night shift (sunday-thursday 10pm-630am)

onsite records coordinator / specialist (north of boston) (2)

2nd shift quality control specialist (contract) 28670 Jobs in Boston

delivery supervisor

evening clinical investigation tech sleep research per diem Jobs in Boston

medical assistant - night shift (sunday-thursday 10pm-630am) Jobs in Boston

onsite records coordinator / specialist (north of boston) (2) Jobs in Boston

2nd shift quality control specialist contract 28670

Vertex Pharmaceuticals

<div>Job Description:
<div>
The Vertex Cell and Gene Therapy (VCGT) Type 1 Diabetes (T1D) Quality Control (QC) team is responsible for the testing of samples and associated workflows within our stem-cell based T1D program. VCGT T1D QC carries out all activities under Good Manufacturing Practices (GMP) guidelines.</div><div></div><div><br>
The Quality Control Specialist is responsible for supporting a variety of analytical functions that occur in the Quality Control (QC) department supporting validation, testing and reporting of in-process, release and stability samples. This role also helps ensure activities occur in an efficient and cGMP compliant manner while fostering the Vertex vision and values.</div><div></div><div><b><br>
Shift: Sunday - Wednesday 12:30pm-11:00pm</b></div><div></div><div><b><br>
Key Responsibilities:</b></div><ul><li>
Typical test methods performed include flow cytometry, qPCR (MycoTOOL), ELISA, cell counts, sterility (BACT), Gram stain and endotoxin (LAL) testing.</li><li>
Performs technical reviews of raw data.</li><li>
Records test results and maintains raw data and accurate laboratory records.</li><li>
Performs general lab and equipment maintenance duties.</li><li>
Performs other duties as assigned.</li><li>
Weekend shift work: Typical workweek is a 4 day week, 10 hours a day, Sunday to Wednesday 12:30 PM &ndash; 11:00 PM.</li></ul><div></div><div><b><br>
Knowledge and Skills:</b></div><ul><li>
Performs tasks with strict adherence to cGMP and cGDP principles.</li><li>
Has an understanding of basic laboratory equipment and practices.</li><li>
Is proficient in the use of spreadsheets and word processing software.</li><li>
Is dependable and able to work well within a team.</li><li>
Is interested in learning new things. Open to change.</li><li>
Is optimistic and displays a positive attitude even during periods of adversity.</li><li>
Shows initiative; acts independently with management approval.</li><li>
Possesses a high attention to detail.</li></ul><div><br>
</div><div><b>Requirements:</b></div><ul><li>
A minimum of a Bachelor's degree in Sciences is required.</li><li>
4 + years of experience in the GMP pharmaceutical/biopharmaceutical industry</li></ul><br>
<div></div>
Pay Range:
<div><b>
$40-$50/hr</b></div>
Requisition Disclaimer:
<p>
This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (&ldquo;Vertex&rdquo;). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements</p><div></div><div><br>
By applying for this position, you agree to the Atrium Terms and Conditions and you direct Atrium to share your application materials, which may include your CV/Resume, email address or phone number, with Vertex. For more information on how Vertex handles your personal data related to your job application, please see Vertex&rsquo;s Careers Privacy Notice. Agreeing to the Atrium Terms and Conditions, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employment to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners</div><div>
(collectively, &ldquo;Atrium Alerts&rdquo;). Atrium Alerts may be sent by email, phone, or text message. Your personal information will be safely stored within the Atrium &amp; Vertex databases. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact Atrium at privacyadministrator@atriumstaff.com.</div><div></div><p><br>
If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at tempstaffing@vrtx.com. Please include the job title in the subject of your email.</p><div></div><div><b><br>
No C2C or Third-Party Vendors</b></div></div><div></div>

2nd shift Quality Control Specialist (contract) 28670

Akima

<div>Overview:
<p>
Five Rivers Analytics, an Akima company, is hiring a Resource Advisor to support the Satellite Control Network Operations, Remote Site and Mission Partner Support (STORMS) contract at New Boston Space Force Station, NH. As Resource Advisor, you will be responsible for overall tracking of resources and funding for New Boston Space Force Station. The Resource advisor is an exempt position requiring constant communication with Military and government personnel as well as contract management. To join our team of outstanding professionals, apply today!</p>
Responsibilities:
<ul><li>Manages the financial operations of the site by executing the government's financial plans</li><li>
Maintains accounting and funds control in coordination with the 22nd Space Force Operations Squadron (SOPS/RA)</li><li>
Formulates budget recommendations and financial plans and providing financial reports as directed by the government</li><li>
Maintains project funds and organization cost center record data</li><li>
Prepares outgoing funding document requests</li><li>
Maintains miscellaneous obligation, reimbursement documents and funding site authorizations</li><li>
Coordinates with local Financial Management (FM), Accounting Liaison Office (ALO), Functional Organizations, Contracting and 22 SOPS/RA on funding issues</li><li>
Enters all required funding documents in the Automated Business Services System (ABSS) for government review and action</li><li>
Performs other collateral duties as assigned or directed</li></ul>
Qualifications:
<ul><li>Must be a U.S. Citizen with the ability to obtain a Secret security clearance</li><li>
High school diploma with at least five (5) years of relevant experience in finance or accounting fields</li><li>
Demonstrated training and management skills</li><li>
Background in finance and with analytical skill to determine corrective action to take to accomplish fix actions</li><li>
Demonstrate good customer service skills working with military personnel</li><li>
Ability to understand, interpret and apply regulatory requirements applicable to the project scope of work</li><li>
Demonstrates time management skills to achieve personal, team, project, and corporate objectives as related to quality assurance</li></ul>
Qualifications:
<ul><li>Must be a U.S. Citizen with the ability to obtain a Secret security clearance</li><li>
High school diploma with at least five (5) years of relevant experience in finance or accounting fields</li><li>
Demonstrated training and management skills</li><li>
Background in finance and with analytical skill to determine corrective action to take to accomplish fix actions</li><li>
Demonstrate good customer service skills working with military personnel</li><li>
Ability to understand, interpret and apply regulatory requirements applicable to the project scope of work</li><li>
Demonstrates time management skills to achieve personal, team, project, and corporate objectives as related to quality assurance</li></ul>
Job ID: 2026-22633 Work Type: On-Site</div>

Resource Advisor (RA)

Boston Medical Center

<div><div><div><h3 class="jobSectionHeader"><b>Clinical Specialist</b></h3>
 <div></div><div><div><ul><li>47529
</li> </ul></div><div></div><div><ul><li>840 Harrison Avenue, Boston, Massachusetts
</li> </ul></div><div></div><div><ul><li>Full Time</li></ul></div></div><div></div><div><div><div><b><br>
</b></div></div><div></div><div><b>
</b></div></div><div>Overnight position, 10pm-6:30am<p><b>
POSITION SUMMARY:</b></p><p></p><p>
The Psychiatric Emergency Services Clinical Specialist is responsible for evaluating, assessing, diagnosis and providing psychosocial expertise as a member of the emergency department team. The Specialist will participate as part of the emergency department team to provide additional clinical services including assistance with identification and utilization of resources, triage cases, collaborate with BEST mobile teams, assisting in the disposition of patients, collaborate with other team members including, students, nursing, residents and attending physicians. This position requires the ability to work independently in an acute care setting. This position requires the ability to work independently in an acute care setting and coordinate closely with overnight resident.</p><p></p><p><b>
Position: Clinical Specialist</b></p><p><b>
Department: Psychiatry
</b></p><p><b>Schedule: Full Time
</b></p><p></p><p><b>ESSENTIAL RESPONSIBILITIES / DUTIES:</b></p><ul>
<li><p>
Provide clinical assessments for the emergency department psychiatry service for adult, adolescent, and child patient populations.</p></li>
<li><p>
Provide evaluations to assigned patients who present in the emergency room, triage the referrals, provide disposition, resources and other clinical services as needed.</p></li>
<li><p>
Collaborate with other clinical staff are share the responsibility for clinical coverage in the Emergency Department as assigned</p></li>
<li><p>
Coordinate the evaluation of patient&rsquo;s presenting in the emergency department with the psychiatrist on service for those deemed at risk of harming themselves or others or those presenting with complex symptomatology with psychiatric disorders.</p></li>
<li>
Serve as a liaison to Community Behavioral Health Clinic and Justice Diversion programs for provision of services to patients.</li>
<li><p>
Utilize crisis intervention skills in the treatment of acute patient population</p></li>
<li><p>
Screen cases of neglect, abuse or other crises.</p></li>
<li><p>
Serve as a liaison with related agencies for the disposition of patients who are felt to be requiring psychiatric hospitalization.</p></li>
<li><p>
Completes all applications, as requested by Boston Medical Center or the Department of Psychiatry, to third party payors in order to enroll in insurance panels for reimbursement for outpatient clinic services by insurers</p></li>
<li><p>
Maintains active credentialing with third party payors once included in panel.</p></li>
<li><p>
Participates in data Department&rsquo;s Quality Improvement Activities which may include data collection, assessment and reporting as assigned.</p></li>
<li><p>
Maintains updated patient record documentation, including patient assessments, treatment plans and progress notes consistent with Department and Hospital Policy and Procedures.</p></li>
<li><p>
Maintains one's credential status in the hospital; maintains updated annual licensure.</p></li>
<li><p>
Contributes to the Utilization Review of patient records in the Division as assigned.</p></li>
<li><p>
Contributes to the risk management activities of the Division</p></li>
<li><p>
Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.</p></li>
<li><p>
Utilizes hospital&rsquo;s Values as the basis for decision making and to facilitate the division&rsquo;s hospital mission.</p></li>
<li><p>
Follows established hospital infection control and safety procedures.</p></li>
</ul><p></p><p>
Must adhere to all of BMC&rsquo;s RESPECT behavioral standards.</p><p></p><p><b>
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).</b></p><p></p><p><b>
JOB REQUIREMENTS</b></p><p></p><p><b>
EDUCATION:</b></p><ul><li><p>
Masters in Social Work, Masters in Counseling, M.Ed, Ed.D or Masters in Psychology/PhD, PsyD by start date</p></li></ul><p></p><p><b>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED</b>:</p><ul><li><p>
Applicable licenses (such as LICSW or LMHC) preferred.</p></li></ul><p></p><p><b>
EXPERIENCE:</b></p><ul><li><p>
Three years related experience with emergency services experience preferred.</p></li></ul><p></p><p><b>
KNOWLEDGE AND SKILLS:</b></p><ul>
<li><p>
Knowledge of community resources and agencies that will benefit our patient population.</p></li>
<li><p>
Advanced interpersonal skills necessary to interact effectively with various healthcare professionals and to develop &amp; maintain effective therapeutic relationships with patients and families</p></li>
<li><p>
Must be comfortable in a fast paced and dynamic work environment (sense of humor is valued).</p></li>
<li><p>
Ability to work in an interdisciplinary team.</p></li>
<li><p>
Cultural sensitivity and comfort with a wide range of racial and ethnic populations.</p></li>
<li><p>
Bicultural/Bilingual competency a plus.</p></li>
<li><p>
Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information.</p></li>
</ul><p></p><p><b>
Compensation Range:</b></p>
$25.48- $37.02<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.</p><p><b>
NOTE</b>: This range is based on Boston-area data, and is subject to modification based on geographic location.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div></div></div></div>

Clinical Specialist

American Traveler

<div><h3 class="jobSectionHeader"><b>Assignment Overview</b></h3><ul><li>
Shift: Evenings, 3x12hrs</li><li>
Hours: 36 hrs/wk</li><li>
Start Date: May 4, 2026</li><li>
Length: 13 weeks</li><li>
Openings: 1</li></ul><h3 class="jobSectionHeader"><b>
Description</b></h3><p>
American Traveler is seeking a Registered Respiratory Therapist (RRT) for a 13-week night shift contract in an adult critical care setting at a prestigious academic medical center in Boston, MA.</p><h3 class="jobSectionHeader"><b>
Details</b></h3><ul><li>
Adult critical care unit setting</li><li>
Night shift schedule: 18:15&ndash;06:45</li><li>
3x12-hour night shifts per week</li><li>
Hamilton ventilator experience preferred</li><li>
Epic EMR &mdash; experience preferred</li></ul><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul><li>
RRT credential required &mdash; CRT/RCP candidates will not be considered</li><li>
Active, unrestricted MA Respiratory Care Practitioner (RCP) license required &mdash; no conditional or pending licenses accepted</li><li>
BLS certification required &mdash; AHA only; Red Cross not accepted for this location</li><li>
License required if applicable</li><li>
2 professional references required for consideration</li><li>
Flu vaccine required &mdash; no religious or medical exemptions accepted</li></ul><h3 class="jobSectionHeader"><b>
Additional Information</b></h3><ul><li>
Provide respiratory therapy services to adult critical care patients, including ventilator management</li><li>
Epic used for charting documentation</li><li>
Time and attendance tracked via UKG/Kronos</li><li>
Parking is not validated at Boston locations; public parking is available at candidate's expense, with daily rates typically ranging from $17&ndash;$22; public transportation is encouraged</li><li>
Local candidates residing within 60 miles of the facility are eligible but will be offered a reduced pay rate</li><li>
All requested time off (RTO) must be disclosed at the time of consideration</li></ul></div>

Travel Respiratory Therapist - Registered RT/RRT

Trusted Health

<div><div><div><div>Boston, MA</div><div>
Variable</div></div><div><div>
3 shifts x 12 hours</div><div>
Start May 24th &middot; 13 wks</div></div></div>
<div><div><h3 class="jobSectionHeader"><b>Contract Details</b></h3><div><div>
Job TypeTravel</div><div>
Contract Date05/24/2026 - 08/23/2026</div><div>
Facility InfoSign Up to View Facility</div><div>
Radius RulesCandidates must live at least 60 miles away from this facility in order to be considered a traveler when applying for this role.</div></div></div></div>
<div><div><h3 class="jobSectionHeader"><b>Travel Pay Breakdown</b></h3><div><div><div>
Weekly Gross Wages<div></div>
Stipends<div></div>
Rate Breakdown<div><div><div><div>
Standard</div><div></div><div>
Overtime</div></div><div></div><div><div>
Lodging</div><div></div><div>
Meals &amp; Incidents</div></div></div><div></div><div>
Total$2,164/wk</div></div></div><div>
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<div><div><h3 class="jobSectionHeader"><b>Benefits</b></h3><div><div><div><div>
HealthDay 1</div></div><div><div>
DentalDay 1</div></div><div><div>
VisionDay 1</div></div><div><div>
401k(opt in)</div></div></div><div><div><div><div><div><h3 class="jobSectionHeader"><div><b>
45</b></div></h3></div></div><div>
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ErikRadiologic Technologist</div></div></div></div></div></div></div></div></div><div></div><div><div>
4.6/5Top rated facility</div><div>
34Clinicians favorited jobs here</div></div></div></div></div></div></div>
<div><div><h3 class="jobSectionHeader"><b>Additional Information</b></h3><div><p>
Pre-employment modules may be required for this role. Please upload any certifications or health documents you have to your profile to expedite your on-boarding process.</p>
<p><b>
Additional Details:</b></p>
<p><b>
Required Skills/Experience:</b></p>
<p>
Travel RN experience in postpartum/antepartum required.</p>
<p>
Must have academic medical center experience or experience in a 500+ bed facility.</p>
<p><b>
Special Requests:</b></p>
<p>
Contingent/temp licensure is not accepted.</p>
<p>
Need 1 RN manager or director reference.</p>
<p>
Must be fully vaccinated (exemptions are review on a very limited basis).</p>
<p><b>
Shift &amp; Scheduling:</b> day/night rotating, flexible weekends / holiday</p></div></div></div></div><p></p>

Registered Nurse

<div><div><div><h3 class="jobSectionHeader"><b>Engagement Specialist</b></h3>
 <div></div><div><div><ul><li>48238
</li> </ul></div><div></div><div><ul><li>1 Boston Medical Center Place, Boston, Massachusetts
</li> </ul></div><div></div><div><ul><li>Part time</li></ul></div></div><div></div><div><div><b><br>
</b></div>
</div><div><p><b>POSITION SUMMARY </b><b>:</b></p><p></p><p>
The MVPP Engagement Specialist will play a crucial role in engaging identified multi-visit patients within BMC&rsquo;s Emergency Department. This role will bring skills in patient engagement to build positive relationships, identify goals, and execute plans with the MVPP patient population. The Engagement Specialist should have a passion for working with patients affected by chronic homelessness, substance use disorders, and severe and persistent mental illness. This role requires practicing non-judgmental patient centered care and cultural humility in order to engage an impacted patient population who is often marginalized within the healthcare system.
</p><p></p><p>As part of the Population Health Department&rsquo;s Multi Visit Patient Program, this role will report to the Senior Manager of Behavioral Health, Population Health and work closely with the MVPP Clinical Manager. Work will be completed within the Emergency Department setting and require close collaboration with ED staff. This is a part time position with flexibility in days of the week worked depending on department schedule, which may include non-traditional hours (overnight/second shift).</p><p></p><p><b>
Position: </b>Multi Visit Patient Program (MVPP) Engagement Specialist</p><p><b>
Department: </b>Population Health</p><p><b>
Schedule: </b>Part Time (Evening)</p><p></p><p><b>
ESSENTIAL RESPONSIBILITIES / DUTIES:</b></p><ul>
<li><p>
Engage MVPP patients being seen in the BMC ED utilizing tracking/reporting tools within EPIC as well as rounding in the ED and waiting room</p></li>
<li><p>
Build rapport, trust and positive relationships with MVPP patients through collaborative and patient-centered approaches</p></li>
<li><p>
Utilizing approaches such as motivational interviewing and coaching, engage patients in identifying unmet needs and care goals</p></li>
<li><p>
Execute care management goals identified by patient and MVPP team such as getting ROIs signed, shelter referrals, housing paperwork, that can be accomplished during overnight hours</p></li>
<li><p>
Complete timely and through documentation of all patient encounters using template notes within EPIC</p></li>
<li><p>
Write thorough &ldquo;end of shift reports&rdquo; about patient encounters for MVPP Clinical Manager and MVPP interns</p></li>
<li><p>
Coordinate with ED staff including providers, nurses, and social workers to support MVPP patients, advocating for unique needs of multi-visit patient population when indicated</p></li>
<li><p>
Escalate concerns regarding unmet patient population needs and ED workflows to MVPP Clinical Manager and Senior Manager of Behavioral Health, Population Health.</p></li>
<li><p>
Act as a representative for the Multi Visit Patient Program during shifts in the ED</p></li>
<li><p>
Comply with all data entry, data integrity, and data tracking requirements for BMC</p></li>
<li><p>
Must adhere to all of BMC&rsquo;s RESPECT behavioral standards.</p></li>
</ul><p></p><p><b>
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)</b></p><p></p><p><b>
JOB REQUIREMENTS</b></p><p></p><p><b>
EDUCATION:</b></p><ul>
<li><p>
HS Diploma (or equivalent) required.
</p></li><li><p>Associate or bachelor&rsquo;s Degree in social work, psychology or related human services field is highly preferred.</p></li>
</ul><p></p><p><b>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED</b>:</p><ul><li><p>
License in relevant behavioral health discipline preferred but not required, such as CHW, CARC, LADC, etc.</p></li></ul><p></p><p><b>
EXPERIENCE:</b></p><ul>
<li><p>
At least two years of experience working in social services or healthcare setting preferred.</p></li>
<li><p>
Personal lived experience with addiction, mental illness, and/or homelessness is valued in this program, but not required.</p></li>
<li><p>
Prior experience working with individuals experiencing chronic homelessness preferred</p></li>
<li><p>
Prior experience working with individuals impacted by substance use disorders and/or severe and persistent mental illness preferred</p></li>
<li><p>
Prior experience working in emergency services setting preferred</p></li>
</ul><p></p><p><b>
KNOWLEDGE AND SKILLS:</b></p><ul>
<li><p>
Knowledge of community resources and healthcare systems commonly used by the patient population. Preference for individual with knowledge of Boston area resources specifically.</p></li>
<li><p>
Basic knowledge of common mental health diagnoses and skills/passion to engage individuals with untreated and/or symptomatic chronic mental illness</p></li>
<li><p>
Basic knowledge of substance use disorders and skills/passion to utilize a person centered and harm reduction focused approach</p></li>
<li><p>
Knowledge of homeless services and passion for serving individuals who are unhoused through a non-stigmatizing, patient-centered approach.</p></li>
<li><p>
Understanding of the social determinants of health impacting this patient population and importance in addressing them (housing, food insecurity, transportation, etc.).</p></li>
<li><p>
Ability to practice cultural humility and desire to work with diverse, multi-cultural and multi-lingual populations and colleagues</p></li>
<li><p>
Strong interpersonal skills and ability to communicate in a courteous, pleasant and professional manner with healthcare providers, patients and families, general public, staff members, external agencies, and other organizational leaders.</p></li>
<li><p>
Ability to work independently and to make decisions based on established policies and procedures.</p></li>
<li><p>
Proficient oral and written English communication skills.</p></li>
<li><p>
Bi-lingual and/or bi-cultural candidates preferred</p></li>
<li><p>
Intermediate Microsoft Office suite experience (i.e. MS Word, Excel, Access, Outlook)</p></li>
<li><p>
Experience using an electronic health record preferred</p></li>
</ul><p></p><p><b>
Compensation Range:</b></p>
$0.00- $0.00<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.</p><p><b>
NOTE</b>: This range is based on Boston-area data, and is subject to modification based on geographic location.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div></div></div></div>

Engagement Specialist

Symbrant Aviation Services

<div><p><b>Location:</b> Boston Logan International Airport &ndash; Terminal C<br>
<b>Schedule:</b></p><ul><li>
All Shift Available</li></ul><p><b>
About Symbrant Aviation Services</b></p><p>
Symbrant Aviation Services provides <b>mission-critical airport infrastructure support</b> at major U.S. airports. We ensure safe, reliable, and efficient operations for airlines and passengers by maintaining and monitoring:</p><ul><li>
Baggage Handling Systems (BHS)</li><li>
Passenger Boarding Bridges (PBB)</li><li>
Pre-Conditioned Air Units (PCA)</li><li>
Ground Power Units (GPU)</li></ul><p>
At Boston Logan &ndash; Terminal C, our team supports high-volume airline operations in a 24/7 airport environment where performance, communication, and precision matter.</p><p><b>
Job Summary</b></p><p>
The Control Room Officer (CRO) at Symbrant Aviation Services plays a critical role in supporting day-to-day airport operations by coordinating real-time communications, dispatching maintenance resources, and tracking operational activity across a 24/7 environment.</p><p>
This position serves as the <b>central coordination and communication hub</b> between maintenance teams, airline partners, airport operations, and vendors. The CRO ensures service requests are properly logged, prioritized, dispatched, and tracked through completion while maintaining accurate records and professional communication at all times.</p><p>
This role is well-suited for candidates who are <b>organized, dependable, calm under pressure, and comfortable working in a fast-paced operational setting</b>. A college degree is <b>not required</b>; practical experience, reliability, and strong communication skills are key.</p><p><b>
Key Responsibilities</b></p><p><b>
Operational DispatchCoordination</b></p><ul><li>
Monitor incoming service requests (e-calls, work orders, radio, phone, or digital systems).</li><li>
Dispatch mechanics, technicians, and support staff based on priority, issue type, and availability.</li><li>
Ensure timely response and follow-up on all assigned tasks.</li></ul><p><b>
CommunicationStakeholder Support</b></p><ul><li>
Distribute a <b>daily staffing report</b> at the start of each shift, and complete an <b>end-of-shift report</b> summarizing all system activity, e-calls, and work orders.</li><li>
Act as the central point of contact between maintenance teams, airline partners, airport operations, and internal leadership.</li><li>
Provide clear status updates, escalate issues when required, and maintain professional communication under pressure.</li></ul><p><b>
Task TrackingDocumentation</b></p><ul><li>
Track work orders, incidents, and shift activity using CMMS tools (such as UPkeep), spreadsheets, and internal trackers.</li><li>
Maintain accurate logs of downtime events, response times, and resolutions.</li><li>
Ensure information is properly documented for shift handovers and reporting.</li></ul><p><b>
System Monitoring</b></p><ul><li>
Monitor operational systems related to Baggage Handling Systems (BHS), Ground Support Equipment (GSE), and facility infrastructure using available monitoring tools and dashboards.</li><li>
Identify abnormal conditions and notify appropriate personnel for response or escalation.</li></ul><p><b>
Cross-ShiftTeam Coordination</b></p><ul><li>
Support smooth handoffs between shifts by ensuring all open issues, priorities, and notes are clearly communicated.</li><li>
Coordinate with maintenance, facilities, and safety teams to support operational continuity.</li></ul><p><b>
Continuous ImprovementProfessional Conduct</b></p><ul><li>
Identify recurring issues or inefficiencies and communicate them to leadership.</li><li>
Follow established procedures, safety protocols, and communication standards at all times.</li></ul><p><b>
Required SkillsQualifications</b></p><ul><li><b>
High school diploma or equivalent required</b></li><li>
Strong organizational skills with the ability to multitask and prioritize</li><li>
Clear verbal and written communication skills</li><li>
Comfort working with computers, CMMS systems, and basic Excel trackers</li><li>
Ability to remain calm, professional, and focused in high-pressure situations</li><li>
Willingness to work nights, weekends, holidays, and rotating shifts as required</li><li>
Dependable attendance and punctuality are essential</li></ul><p><b>
Preferred (Not Required)</b></p><ul><li>
Experience in aviation, transportation, logistics, facilities, or dispatch roles</li><li>
Familiarity with maintenance environments or industrial operations</li><li>
Prior experience with call centers, dispatching, or control room operations</li></ul><p><b>
PhysicalWork Environment Requirements</b></p><ul><li>
Ability to sit for extended periods while monitoring systems and communications</li><li>
Ability to respond quickly to operational changes</li><li>
Work performed in a control room / operations center environment</li></ul></div>

Control Room Operator (CRO)

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