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988 crisis intervention specialist

Crisis Connections

<div>Description:
<p><b>
Make a Life-Saving Difference</b></p><p>
988 Crisis Intervention Specialist (Remote)</p><p>
$27.87/hour | Union Role (OPEIU) | Benefits Eligible<br>
Fully Remote &ndash; Open to Residents of WA, AZ, OH, or TX</p><p><br>
</p><p><b>Your Voice Can Be a Lifeline</b></p><p>
Every day, people reach out during some of the most vulnerable moments of their lives. As a 988 Crisis Intervention Specialist at Crisis Connections, you&rsquo;ll be part of a compassionate, mission-driven team providing real-time support through the 988 Suicide &amp; Crisis Lifeline&mdash;by phone, chat, and text.</p><p>
If you&rsquo;re energized by meaningful work, thrive in fast-paced environments, and believe empathy changes lives, this role offers the chance to create impact <b>every single shift</b>.</p><p><br>
</p><p><b>About Crisis Connections</b></p><p>
Crisis Connections exists to foster resilience and well-being for all by connecting individuals to accessible, compassionate support. Serving King County and Washington State, we are deeply committed to equity, inclusion, and human-centered care&mdash;for our community and our employees.</p><p><br>
</p><p><b>As a 988 Crisis Intervention Specialist, you will</b></p><ul><li>
Provide clinical guidance, consultation, and debriefing to Crisis Specialists during active 988 contacts</li><li>
Support responses across phone, chat, and text platforms</li><li>
Partner with clinicians and supervisors on high-acuity and complex situations</li><li>
Review and complete documentation to ensure quality, accuracy, and compliance</li><li>
Contribute to onboarding, coaching, and skill-building for new team members</li><li>
Assist with queue coverage to help reduce wait times when needed</li><li>
Participate in trainings, meetings, and continuous quality improvement efforts</li></ul><p>
This role blends <b>clinical insight, teamwork, and real-time problem solving</b>&mdash;all in service of saving and improving lives.</p>
Requirements:
<p><b>
We&rsquo;re excited to meet candidates who bring</b></p><ul><li>
A Bachelor&rsquo;s degree in social sciences or a related field</li><li>
Knowledge of the King County public mental health system (preferred)</li><li>
Confidence working in a high-acuity, fast-moving environment</li><li>
Strong communication skills and comfort navigating multiple technology platforms</li><li>
A collaborative mindset and commitment to compassionate care</li><li>
Ability to obtain Agency Affiliated Counselor (AAC) credential within 6 months (cost reimbursed)</li></ul><p><i>
If you meet most&mdash;but not all&mdash;qualifications, we still encourage you to apply.</i></p><p><b>
Schedules &amp; Flexibility</b></p><ul><li>
Multiple schedules available</li><li>
Call and Chat/Text options available</li><li>
Benefits eligibility where applicable</li></ul><p><b>
Remote Work Requirements</b></p><ul><li>
Private, confidential workspace</li><li>
High-speed internet (minimum <b>50 Mbps up &amp; down</b>)</li><li>
Smartphone capable of multi-factor authentication</li></ul><p><b>
Why You&rsquo;ll Love Working Here</b></p><p><i>
We invest deeply in our people because strong support starts with supported staff:</i></p><ul><li>
Excellent medical, dental, &amp; vision coverage (including 100% employer-paid options for select plans)</li><li>
403(b) retirement plan, annual wage increases</li><li>
Generous PTO + 12 paid holidays</li><li>
Short and long-term disability, FSA options</li><li>
Wellness resources, and weekly supervisor check-ins</li><li>
Career growth opportunities and continuous learning</li><li>
ORCA transit pass discounts, free parking (where applicable)</li></ul><p><b>
Belonging Matters Here</b></p><p>
Crisis Connections is proud to be an <b>Equal Opportunity Employer</b>. We believe diverse lived experiences strengthen our teams and the care we provide. People from historically marginalized communities - including <b>BIPOC individuals, LGBTQ+ individuals, people with disabilities, and veterans - </b>are strongly encouraged to apply.</p><p>
We are committed to accessibility and will provide <b>reasonable accommodation</b> throughout the hiring and employment process.</p><p><b>
Ready to Be the Voice That Matters?</b></p><p>
If you&rsquo;re ready to combine purpose, clinical skill, and compassion in a role that truly makes a difference - we&rsquo;d love to hear from you. Apply today and help answer the call that could change a life.</p></div>

988 Crisis Intervention Specialist

City of Seattle

<div><div><div><h2 class="jobSectionHeader"><b>Position Description</b></h2></div>
<p></p><div><p>Community Assisted Response &amp; Engagement (CARE) is hiring Community Crisis Responder I&rsquo;s as part of the expansion of the Community Crisis Response (CCR) Unit. These positions will be responsible for being the first-line responder as a part of a team with other CCR team members and will report to a Community Crisis Responder Supervisor.</p><p>
CARE manages Seattle&rsquo;s 9-1-1 emergency and non-emergency response, working with other Public Safety Departments, including Seattle Police and Seattle Fire, to ensure a safe and healthy community. CARE expands the city&rsquo;s ability to enhance public safety through Dual Dispatch, which provides additional mental health professionals to respond to people experiencing non-violent mental health crises or quality of life concerns.</p><p>
Seattle 9-1-1 processes more than 900,000 telephone calls for service annually, the majority of which result in the dispatch of police, fire, rescue, and Community Crisis Responders.</p><p>
The CCR Units operate on shifts to ensure citywide coverage seven days a week. Community Crisis Responders will be scheduled for 40 hours a week with the potential for overtime.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div>
<p></p><div><ul><li>Provide rapid response and crisis intervention to individuals who have come to the attention of Seattle 9-1-1.</li><li>
Assess individuals to rapidly identify urgent needs related to substance use disorder, mental illness, environmental threats, and personal safety to determine best course for care or to recommend ongoing case management (medical care, substance use treatment, therapeutic support, etc.)</li><li>
Recommend to persons in crisis appropriate governmental and nonprofit supports and programs (such as SSI, ABD, VA services), or to identify shelter options and housing support.</li><li>
Support and promote alternatives to jail and hospitalization to stabilize and improve the outcomes for community members experiencing behavioral or mental health crises.</li><li>
Act as a liaison to coordinate services between community members in crisis and appropriate agencies; provide up to 30 days of care navigation to ensure appropriate service provision.</li><li>
Prepare written status reports or case management notes. Document interviews, observations, and recommendations in database, in compliance with HIPAA and department policy and ethical standards.</li><li>
Participate in departmental meetings providing insight and trend data concerning crisis intervention issues.</li><li>
Collaboratively work with other Community Crisis Responders, Clinical Supervisor, and Department leadership to determine client eligibility for programs and authorize and/or recommend appropriate services.</li><li>
Develop and promote collaborative working relationships with service providers and other Seattle first responders to ensure quality care for community members.</li><li>
Manage internal project/caseload initiatives as assigned by supervisor and CARE leadership.</li><li>
Maintain communication with City of Seattle departments and partner agencies and conduct site visits as needed to worksite agencies to ensure compliance with personnel and employment laws, practices, and procedures.</li></ul><p><br>
<br>
<i>Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice</i>.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><ul><li>Requires a bachelor&rsquo;s degree in social work, psychology, or related field.</li><li>
A minimum of 1-year experience working with individuals with mental, substance abuse, behavioral, or emotional health concerns (or a combination of education and or training and or experience which provides an equivalent background required to perform the work of the class).</li><li>
Current Washington State driver's license.</li><li>
Selected candidates are required to pass a background and reference check</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<p></p><div><p>The Ideal Candidate Will Possess:</p><ul><li>
Working experience with DSHS workers, chemical dependency treatment providers, mental health providers, healthcare providers, shelter providers, landlords, detox centers, medical clinics and other community programs which may support vulnerable participants.</li><li>
Effective communication skills including written, active listening, and non-verbal communication.</li><li>
Effective skills in case investigation and management, evaluation of facts/circumstances and clients and crisis management.</li><li>
High cultural and emotional intelligence. Strong commitment to dignity and respect for all persons.</li></ul><p>
Work Environment and Physical Demands:</p><ul><li>
Work is partly performed in a busy 24/7 call center environment.</li><li>
Required to stand, walk, or bend for extended periods of time.</li><li>
Required to work nights, evenings, weekends, and/or holidays.</li><li>
Required to work rotating shifts.</li><li>
Required to be exposed to adverse weather conditions.</li><li>
Exposed to toxic / hazardous / biohazard substances.</li><li>
Required to operate automotive vehicles.</li><li>
Required to lift up to 50 pounds.</li><li>
Work involves sensitive contact with people who are in crisis and / or may be utilizing substances.</li></ul><p>
Compensation and Benefits: This position is a Represented position and is part of the City of Seattle Step Progression pay program. The full salary range (Step 1-5) for this position is $43.12; $44.92, $46.73, $48.53, $50.33 per hour.</p><p>
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans<br>
<br>
Application Process:</p><ul><li>
Complete the online City Application.</li><li>
Attach a resume detailing your relevant experience.</li><li>
Attach a cover letter describing your interest in the position and how you meet the above listed qualifications.</li><li>
Application Submission Guidelines: All applicants are required to apply on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed, etc. will not be considered unless the individual has applied to the available position via the Government Jobs site.</li></ul><p>
The required documents listed in the above &quot;Application Process&quot; section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted.</p><p><b>
Candidates selected to advance in the hiring process will receive an invitation for a panel interview.</b></p><p>
Background Check Requirements: Applicants are subject to a criminal history investigation of conviction and arrest records in compliance with Seattle's Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information. Employment is contingent upon the verification of credentials and successful outcome of the background investigation.<br>
<br>
Race and Social Justice Initiative: The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services.<br>
<br>
Who may apply: This position is open to all candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition, or pregnancy. The CARE encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences.</p></div></div></div><p></p>
<br><div></div><div><div><div><p>The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.</p></div></div></div>

Community Crisis Responder 1

YMCA Of Greater Seattle

<div>Overview:<div></div><div><b><br>
Our Commitment to Equity
</b><br>
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.</div><div></div><div><b><br>
Job Summary</b></div><div>
You will provide culturally competent, and strength-based peer support to youth, young adults, and families experiencing a behavioral or mental health crisis. Working alongside a Mental Health Care Professional, this position will utilize de-escalation techniques to stabilize the situation; assist in developing a Safety and Action Plan to address priority needs; and, where appropriate, transport individuals to care facilities or alternative placement in the community. Services are provided in client homes or safe community locations (hospital, overnight shelter, transitional housing). You will collaborate with co-workers, supervisors, outside professionals, and others involved in delivering the individual or family&rsquo;s care to meet safety plan needs and action plan goals. As part of a connected, 24/7 regional crisis program, you support care coordination by passing down outreach details and outcomes to our day teams.</div><div><br>
This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people&rsquo;s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center&rsquo;s programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset.</div><div></div><div><b><br>
Position Type/Expected Hours of Work</b><br>
This is a full-time, overnight position in which staff are dispatched from their homes to various locations in the community. Dispatches arrive through a phone app, so staff need to be able to hear notifications, wake up, and respond in a timely manner with their shift partner. All crisis work is to be done in-person unless the individual/family explicitly requests a telehealth response.</div><div><br>
After Hours teams are scheduled to provide on-call support every night (weekdays and weekends), including holidays. <b>The hours of work are typically from 6/7:00 p.m. to 8:00 a.m. the following morning. </b>Flexibility is required with some weekend daytime work required as job duties demand.</div><div><br>
This position is part of our CCORS (Children's Crisis Outreach and Response System) Program Regional Expansion. There is the opportunity to support youth, young adults, and families in North and East King County (Bellevue, Bothell, Duval, Issaquah, Kenmore, Woodinville, etc.), South King County (Auburn, Federal Wy, Enumclaw, Maple Valley, etc.) or Central King County (Seattle, Vashon, Eastlake, Capital Hill, etc.).</div><div></div><div><b><br>
What you'll get from working at The Y</b></div><ul><li>
Membership to the YMCA of Greater Seattle for you and your household</li><li>
Medical, Dental, Vision, and Life insurance</li><li>
Retirement with 12% employer contributions after 2 years of services - see Y Retirement for more information. Other Savings plans available upon hire.</li><li>
Free access to mental health resources</li><li>
Rapidly accruing paid time off (PTO)</li><li>
Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp and outdoor leadership programs. 25% for part-time staff, 50% for full-time staff.</li><li>
Direct care staff in the Social Impact Center receive monthly personal Wellness days in addition to existing PTO and Paid Holiday benefits</li><li><i> Some benefits only available to full-time staff</i></li></ul><div></div><div><b><br>
Pre-Certified </b><b>Peer</b><b> Counselor</b><b>: Hiring Range: $22.00 &ndash; 25.00/</b><b>hr</b></div><div></div><div><b><br>
Certified </b><b>Peer </b><b>Counselor</b><b>: Hiring Range: $24.00 &ndash; 27.00/</b><b>hr</b></div><div></div><div><b><br>
**</b>Required qualifications listed below</div>
Responsibilities:
<ul><li>Provides immediate, intensive crisis outreach services overnight to children, youth, young adults, and families throughout King County and additional coverage as needed.</li><li>
Assists in stabilizing the environment and de-escalating the immediate crisis.</li><li>
Assists in developing a Safety Plan to address the immediate crisis over the next 24 &ndash; 72 hours.</li><li>
Assist youth, young adults, and families in developing self-determination and empowerment skills through self-advocacy.</li><li>
Identifies individual or family stresses, instability and provides appropriate support.</li><li>
Identifies community resources and natural supports and works with the individual or family to effectively navigate resources.</li><li>
Collaborates effectively with co-workers, supervisors, and outside professionals.</li><li>
Provides timely and accurate updates to our crisis dispatcher in real time to support effective crisis response and the safety of teams in the field.</li><li>
Transports individuals to care facilities or safe, alternative community placements as appropriate to support the safety plan.</li><li>
Flexes schedule to support other regions to meet the needs of our program and community.</li><li>
Maintains a working knowledge of current trends and developments in behavioral health.</li><li>
Completes required documentation within program deadlines.</li><li>
Reports all critical incidents and adheres to YMCA program rules and procedures.</li><li><i>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></li></ul><div></div><div><br>
Code of Conduct for Applicants</div><div></div><div><b><br>
All employees and volunteers </b><b>are responsible for</b><b> adhering to abuse prevention policies, </b><b>maintaining</b><b> </b><b>appropriate boundaries</b><b>, completing required training, reporting suspicious or inappropriate behavior, and </b><b>complying with</b><b> mandated reporting requirements.</b></div><div></div><div><b><br>
Responsible for ensuring staff are properly screened, trained, </b><b>supervised</b><b> and held accountable to the organization&rsquo;s </b><b>abuse</b><b> risk management standards.</b></div>
Qualifications:
<ul><li>Minimum age of 21 years</li><li>
Lived experience in receiving services as a youth, young adult, or parent/guardian in complex,youth-serving systems (juvenile justice, behavioral health, child welfare, special educationpreferred) and is prepared to use that experience in helping others.</li><li>
Other applicable education, training, and experience, which provide the knowledge, abilities, andskills necessary to perform effectively in the position will be considered.</li><li>
Ability to work independently and as a part of a team</li><li>
Ability to effectively communicate with others</li><li>
Ability to set priorities and manage time effectively</li><li>
Ability to use a computer and work with Microsoft Windows Outlook and electronic health records data system.</li><li>
Trained in and familiar with recovery model and able to assist youth, young adults, and families in mental or behavioral health crisis.</li><li>
Demonstrated ability to engage youth, young adults, and families in safety planning that is culturally- and developmentally appropriate.</li><li>
Knowledge of community services and resources including: support groups, mental health, substance abuse, child welfare, juvenile justice, developmental disabilities, special education programs, etc.</li><li>
Experience with crisis de-escalation and crisis stabilization practices.</li><li>
The following physical and mental abilities are required: frequent lifting or carrying up to 15 pounds, must be able to hear, frequent standing/walking going up and down stairs due to community outreach basis, ability to communicate effectively in person and/or phone, the ability to read, analyze and interpret information, ability to write reports, correspondence and procedures, ability to maintain notes/records, ability to define and solve practical problems, collect data</li><li>
WA State Peer Counselor Certification preferred and required within one year of employment.</li><li>
Possession of a high school diploma or equivalence preferred</li><li>
Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical activity, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.</li><li>
Current State-approved first aid certification, state-approved CPR certification, BBP (HIV/AIDS) training certification.*</li><li>
Washington State Agency Affiliated Counseling Credential. **</li></ul><div></div><div><b><br>
P</b><b>re-Certified Peer Counselor</b><b>:</b><br>
<ul><li>WA State Peer Counselor Certification preferred and required within one year of employment.</li></ul></div><div></div><div><b><br>
Certified Peer Counselor</b><b>:</b><br>
<ul><li>WA State Peer Counselor Certification preferred and required within 30 days of employment.</li></ul></div><div><ul><li><br>
Within 30 days of employment or first available training.</li></ul>
**Training and certification can be completed after hire. Start process of training and certification within the first month of hire and full certification as a Peer within 6 months of hire.</div><div></div><div><b><br>
Preferred Qualifications:</b><br>
<ul><li>Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).</li><li>Ability to speak any language in addition to English may be helpful.</li></ul>
Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.<br>
All job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.</div><div></div><div><b><br>
Authorized Driver Preference
</b></div><div>This role has the potential to transport clients as an &ldquo;authorized driver&rdquo; for the YMCA of Greater Seattle (YGS) using an employer-provided vehicle. Driving duties for this role are optional, but preferred.* Driving roles are safety-sensitive. To become an authorized driver, you must be 21+, have possessed a driver's license for at least 3 years, and pass a drug screen that will test for impairing substances (including marijuana) in addition to meeting the driving record standards below:</div><div></div><div><b><br>
YGS Driving Record Standards</b></div><div>
Within the last three (3) years: No more than two (2) vehicle related suspension(s) and/or reinstatement(s). No more than two (2) moving violations and/or accidents. Moving violations include, but are not limited to, the following:</div><ul><li>Speeding</li><li>Improper Lane Change</li><li>Failure to Yield in Right-of-Way</li><li>Failure to Obey Traffic Signal</li><li>Failure to obey Traffic Sign</li></ul><div></div><div><br>
Within the last five (5) years: No Major Violations which include, but are not limited to, the following:</div><ul><li>DUI, DWI, OUI, OWI, BUI (Boating), Administrative Per Se, or Refusing to Test</li><li>Driving with an open container of alcohol</li><li>Reckless Driving</li><li>Hit and Run &ndash; property damage only (Incidents involving injury fall under Permanent Disqualification)</li><li>Racing</li><li>Driving with a suspended/revoked license/insurance</li><li>Speeding over 20 mph</li><li>Fleeing and/or eluding police</li><li>Any other felony driving conviction(s)</li></ul><div></div><div><br>
Driving records that result in Permanent disqualification from driving duties:</div><ul><li>More than 3 DUI, DWI, OUI, OWI, BUI, Administrative Per Se, or Refusing to Test for entirety of driving history.</li><li>More than 3 Driving with a suspended/revoked license</li><li>Hit and Run resulting in bodily injury or death</li><li>Manslaughter/felony death by motor vehicle</li></ul><div></div><ul><li><br>
Due to state-specific reporting requirements in our driver management system, we are not currently able to enroll California Driver's License holders as Authorized Drivers.</li></ul><div></div><p><b><br>
You'll</b><b> be a great fit for the Seattle Y if you:</b></p><ul><li>
Thrive on working in a collaborative environment.</li><li>
Are very adaptable.</li><li>
Have high ownership and strong work ethic.</li><li>
Are a great problem solver who can think on your feet.</li><li>
Truly enjoy being of service to people.</li><li>
Like being part of a team that cares about one another as people and enjoy working together.</li><li>
Want to know that the work you do contributes to building a better, stronger community for all.</li></ul><p><b>
OUR MISSION</b></p><p>
Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.</p><p><b>
OUR VALUES</b></p><ul><li>
Respect</li><li>
Responsibility</li><li>
Honesty</li><li>
Caring</li><li>
Passion for Excellence</li></ul><p></p><p><br>
YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.</p><p><i>
We are a drug &amp; alcohol-free workplace.</i> <i>We </i><i>participate</i><i> in the Federal E-Verify system. </i><b><i>All job offers are contingent on the results of a background check </i></b><b><i>in accordance with</i></b><b><i> Washington's Fair Chance Act. Please download and review the below resources for more information:</i></b></p><p><i>
(</i><i>i</i><i>) The updated 2025 requirements of 49.94.010:</i></p><p>
https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=251099&amp;hashed=1503034877</p><p></p><p><i><br>
(ii) The WA attorney general's Washington fair chance act guide for employers and job applicants:</i></p><p><i>
https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=251100&amp;hashed=74689660</i></p><div></div><div><b><br>
If you need </b><b>assistance</b><b> of any kind with the application process, reach out to </b><b>recruiting@seattleymca.org.</b></div></div>

Overnight Peer Counselor

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Application deadline: Apr 5, 2026<br>
<br>
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.<br>
<br>
The Area Specialist Team is made up of deep domain experts who work directly with our customers to solve their most complex challenges. We are part of the Account Team, responsible for account planning, opportunity identification, and pursuit. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.<br>
<br>
The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.<br>
<br>
Amazon Connect was designed from the ground up to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging AWS. This is a highly technical position for someone who can dive deep, build complex, AWS-optimized architectures, and help customers accelerate their adoption of AWS services. Your broad responsibilities include: owning the technical engagement and ultimate success around specific implementation projects. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with other AWS solutions architects, partner and professional services organizations to drive large and highly complex sales opportunities to closure.<br>
<br>
Key job responsibilities<br>
<ul><li>Provide customers with deep technical expertise in your domain to advance adoption of AWS products in service to customer goals.
</li><li>Collaborate with specialist, sales, marketing, and products teams to ideate around your customers&rsquo; most challenging business problems.
</li><li>Act as a trusted advisor to line of business and C-suite leaders.</li><li>Lead architectural reviews and workshops to advance your customer&rsquo;s technical objectives.</li><li>Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Participate as a leader in AWS technical communities.</li><li>Educate customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud.
</li><li>Provide data and anecdotes on what is working and what is not back to the larger specialist community and product teams. Act as primary point of contact for urgent customer issues in your technical specialty.</li></ul><br>
About the team<br>
Diverse Experiences<br>
<br>
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
<br>
<br>
Why AWS?<br>
<br>
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>
<br>
Inclusive Team Culture<br>
<br>
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br>
<br>
Mentorship &amp; Career Growth<br>
<br>
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
<br>
<br>
Work/Life Balance<br>
<br>
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data &amp; analytics) experience</li><li>3+ years of design, implementation, or consulting in applications and infrastructures experience</li><li>10+ years of IT development or implementation/consulting in the software or Internet industries experience</li><li>4+ years of contact center experience, or experience in the customer service/contact center industry</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>5+ years of infrastructure architecture, database architecture and networking experience</li><li>Experience working with end user or developer communities</li><li>Experience selling AI/ML solutions</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, Mountain View - 176,600.00 - 239,000.00 USD annually<br>
USA, CO, Denver - 153,600.00 - 207,800.00 USD annually<br>
USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually<br>
USA, IL, Chicago - 153,600.00 - 207,800.00 USD annually<br>
USA, NY, New York - 169,000.00 - 228,600.00 USD annually<br>
USA, VA, Herndon - 153,600.00 - 207,800.00 USD annually<br>
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually</div><p></p>

Senior WW Specialist Solutions Architect - Amazon Connect (Contact Center Solutions WFM, CRM), AWS WWSO Apps

One Medical

<div><div><div><p><b>About Us</b></p>
</div>
<div><p>One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.</p>
<p>
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.</p>
</div></div><p><b>
The Opportunity</b></p>
<p>
As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.</p>
<p>
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. <b>Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market.</b></p>
<p><b>
What you'll likely work on:</b></p>
<ul>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary</li>
<li>Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location</li>
<li>Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs</li>
<li>Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization</li>
<li>Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting</li>
<li>All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc..</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.</li>
<li>Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization</li>
<li>Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work</li>
</ul>
<p>These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.</p>
<p><b>
What you'll need:</b></p>
<ul>
<li>An active phlebotomy certification to practice in WA</li>
<li>At<b> </b>least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program</li>
<li>Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions</li>
<li>Strong written and verbal communication skills</li>
<li>A High School Diploma or equivalent</li>
<li>Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously</li>
<li>Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)</li>
<li>A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care</li>
<li>A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks</li>
<li>Successful completion of an Amazon Career Choice training program preferred</li>
</ul>
<p>One Medical is committed to fair and equitable compensation practices</p><br>
<p></p>
<p>
The range for this role is $26.50 to $28.50 per hour based on a standard full-time schedule, with a 1.25 differential for eligible extended hours. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/</p>
<p>
This is a full-time role (40 hours/week) with 8-hour shifts, Tuesday through Saturday, generally between 8:00 AM - 5:30 PM. The position is based in our SLU, WA office, with the need to work on Saturdays (8:00 AM - 5:30 PM). <b>Flex Lab Services Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.</b></p><div><p><b>
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:</b></p>
<p>
Taking care of you today</p>
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
<p>Protecting your future for you and your family</p>
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
<p><b>In addition to the comprehensive benefits package outlined above, practicing clinicians also receive</b></p>
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
<p></p><p>One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.<br>
<br>
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.</p></div></div><p></p>

Phlebotomist / Administrative Assistant - SLU: EXT (Flex)

University Of Washington

<div><p><b>Job Description
</b></p><p></p><p>As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.
</p><p></p><p>UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
</p><p></p><p>UW Medicine works to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty medical care to people of the region, and preparing tomorrow&rsquo;s physicians, scientists and other health professionals. Within the large UW Medicine health system, the School of Medicine (SoM) is a world leader in biomedical research, with the largest biomedical research program at a public university based on National Institutes of Health funding and ranking among the top research universities internationally.
</p><p></p><p>The Clinical Trials Office (CTO) supports the clinical research mission of UW Medicine. The CTO is an operational unit within the SoM&rsquo;s Office of Research and Graduate Education charged with providing multi-service support to clinical researchers bringing important new therapies to our patients in compliance with evolving regulatory requirements.
</p><p></p><p>This position is a specialist role for the institutional clinical research billing and revenue cycle management within the CTO Clinical Research Budget and Billing (CRBB) program. The position will require experience in systems complexity, including OnCore and its interface with Epic, understanding and operationalizing a billing grid, and other systems designed to improve and enhance institutional and multi-institutional clinical research billing and post-award services and support. Ability to work collaboratively in a group setting in a fast-paced environment is crucial in this role.
</p><p></p><p>Clinical Trials Office is a central clinical research operation with compliance responsibilities and services across the vast portfolio of clinical trials in UW Medicine. The CTO operation has direct impact on UW reputation with major global biotech and biopharma sponsors, the availability of funded clinical trial opportunities in UW pipeline, and UW patients' access to novel therapies. In addition, the CTO plays a key role in mitigating institutional financial and reputational risks by ensuring strict compliance with the CMS and the FDA regulations and guidelines. CTO Clinical Research Billing Specialist is a key position in maintaining secure and fully compliant CTO operation.
</p><p></p><p><b>POSITION PURPOSE
</b></p><p></p><p>The Clinical Research Billing Specialist position will enable the Clinical Research Billing Manager and Lead to coordinate and engage in the planning and implementation of new processes and systems without negatively impacting day-to-day unit management, responsiveness to customer concerns, proper training of new and existing members of the team and quality control of the unit's output. This position will provide appropriate handling of customer concerns possible due to the incumbent's extensive experience. The role will assist in managing the significant change CRBB has undergone and will assist in planning for and accommodating the new work and work flows that will be outcomes of upcoming systems changes (e.g., CTMS Target 3 rollout). The Clinical Research Billing Specialist will:
</p><ul><li>Support Billing team through day-to-day problem-solving in collaboration with or in the absence of Clinical Research Billing Manager and Lead;
</li><li>Maintain a partial portfolio of research billing review, while managing unit work assignments and performing quality control review;
</li><li>Be a day-to-day resource to the Billing team; and
</li><li>Identify inconsistencies across the work product created by team members and recommend solutions in collaboration with colleagues and the unit's Manager and Lead
</li></ul><p></p><p><b>DUTIES AND RESPONSIBILITIES
</b></p><p></p><p><b>Epic Research Billing Workflows (30%)
</b></p><ul><li>Research Billing Review:
<ul><li>Ensure charges route according to study billing grid, and in accordance with Epic charge documentation
</li><li>Prioritize high-dollar and aging accounts
</li></ul></li><li>Charge Review and Claim Edit: Ensure research charges/claims have required coding for billing
</li><li>No Rules and other escalations: Handle research billing questions escalated from Research Billing Coordinators and other departments
</li></ul><p></p><p><b>Epic Single Business Office (SBO) Research Invoicing Workflows (30%)
</b></p><ul><li>Ensure timely generation of SBO invoices
</li><li>Receive and process invoice corrections, including claims of &ldquo;missing&rdquo; charges
</li><li>Process invoice payments
</li><li>Follow up on aging research invoices to ensure payment
</li></ul><p></p><p><b>OnCore Clinical Trials Management System (CTMS)/Epic Interface (20%)
</b></p><ul><li>Ensure accurate handoff from OnCore to Epic when study is activated or amended
</li><li>Ensure accurate handoff from OnCore to Epic when subject enrollment updated
</li><li>Perform Quality Control (QC) of study and enrollment records, providing feedback to study teams as needed
</li></ul><p></p><p><b>Patient Claims Review (10%)
</b></p><ul><li>Respond to questions regarding patients&rsquo; research study participation and the relationship to patient billing
</li><li>Escalate issues to Team Lead or Manager as appropriate
</li></ul><p></p><p><b>Medicare Rules: Application and Training (10%)
</b></p><ul><li>Understand and exercise independent judgment and discretion in the interpretation and application of the Medicare National Coverage Determination for Routine Costs in Clinical Trials, and all relevant UW Medicine clinical research budgeting and billing policies and procedures
</li><li>As needed, provide training and education to Clinical Research Budget &amp; Billing (CRBB) colleagues, School of Medicine investigators, research staff and practice site staff on research billing policies, procedures and tools
</li><li>Provide excellent customer service and accurate guidance to clinical research study teams regarding clinical research billing policies and procedures
</li><li>Assist in development of content for CRBB website and outreach documents
</li><li>Assist faculty, staff and others in interpreting internal and external research billing policies
</li></ul><p></p><p><b>MINIMUM REQUIREMENTS
</b></p><ul><li>A Bachelor&rsquo;s degree in science, business, healthcare administration or related field and at least two years related experience or equivalent combination of experience and education.
</li></ul><p></p><p><b>Additional Requirements.
</b></p><ul><li>Prior experience with Epic Resolute (Hospital and/or Professional Billing).
</li><li>Demonstrated team leadership skills. Ability to make positive contributions and work effectively and efficiently in a group environment.
</li><li>Exceptional customer service skills.
</li><li>Strong written and oral presentation skills. Ability to communicate effectively with all levels of staff, faculty, management and collaborators.
</li><li>Ability to understand and convey complex policy, financial and scientific/technical information in a manner that is understandable to a wide audience.
</li><li>Ability to teach and mentor others in group settings, in one-on-one sessions and remotely.
</li><li>Ability to prioritize and organize work independently in a fast-paced, high-volume setting.
</li><li>Demonstrated skill in using Microsoft Excel and Access.
</li></ul><h3 class="jobSectionHeader"><b>DESIRED QUALIFICATIONS
</b></h3><ul><li>Five years&rsquo; experience with healthcare and/or research billing, clinical research study coordination or management, health system operations, or other related research or healthcare experience.
</li><li>Experience in an academic medical setting.
</li><li>Experience with Epic&rsquo;s Research Billing module.
</li><li>Experience with a CTMS, preferably OnCore.
</li><li>Accounting and finance experience.
</li><li>Knowledge of the Medicare Clinical Trials Policy and other federal, state and institutional clinical research regulations.
</li></ul><p></p><p><b>Compensation, Benefits and Position Details
</b></p><p></p><p><b>Pay Range Minimum:
</b></p>$66,000.00 annual
<p><b>Pay Range Maximum:
</b></p>$84,000.00 annual
<p><b>Other Compensation:
</b></p><ul><li></li></ul><p><b>Benefits:
</b></p>For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
<p><b>Shift:
</b></p>First Shift (United States of America)
<p><b>Temporary or Regular?
</b></p>This is a regular position
<p><b>FTE (Full-Time Equivalent):
</b></p>100.00%
<p><b>Union/Bargaining Unit:
</b></p>Not Applicable
<p></p><p><b>About the UW
</b></p><p></p><p>Working at the University of Washington provides a unique opportunity to change lives &ndash; on our campuses, in our state and around the world.
</p><p></p><p>UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
</p><p></p><p><b>Our Commitment
</b></p><p></p><p>The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .
</p><p></p><p>To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
</p><p></p><p>Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .</p></div>

Clinical Research Billing Specialist - Clinical Trials Office

Institute for Systems Biology

<div><p>The AP Specialist is responsible for overseeing the accounts payable function, the timely and accurate payment for goods and services, including employee reimbursements, and ensuring compliance with purchasing and accounting policies and procedures.</p><p></p><p><br>
Essential Duties:</p>
<ul>
<li>Oversees payment processing, policies and coding related to the AP function</li>
<li>Validates invoices, payment vouchers, purchase orders, and payroll vendors for entire organization; reviews for appropriate account coding and compliance with various policies and procedures (purchasing, travel, accounting, and sponsored programs)</li>
<li>Inputs validated data into accounts payable module of accounting software system</li>
<li>Researches and solves questions and concerns of vendors and internal customers; reconciles vendor statements/payments as needed (including travel agencies)</li>
<li>Manages 1099 reporting</li>
<li>Recommends improved business processes regarding Accounts Payable</li>
<li>Manages bank Positive Pay lists for checks and validates /rejects any exceptions</li>
<li>Other duties as assigned</li></ul><br>
<p></p>
<p>
Required Education, Skills &amp; Experience:</p>
<ul>
<li>A high school diploma or equivalent</li>
<li>2+ years of accounts payable experience or equivalent combination of training and experience</li>
<li>Ability to use relevant computer software and systems including Excel</li>
<li>Ability to perform accurate basic mathematical functions</li>
<li>Ability to communicate effectively verbally and in writing</li>
<li>A high degree of professional integrity, discretion, and confidentiality</li>
<li>Strong interpersonal skills with the ability to work effectively with a diverse population and range of personalities</li>
<li>Adaptable to changing work requirements</li>
<li>Must be currently eligible to work in the United States on a full-time basis.</li></ul><br>
<p></p>
<p>
All ISB staff members are expected to have baseline technical skills and the ability to communicate effectively and appropriately over email, the intranet/forum, etc. Employees should be able to use Word, Excel, Outlook and PowerPoint at a functional level.</p><p></p><p><br>
Preferred Qualifications:</p>
<ul>
<li>An Associate&rsquo;s degree in accounting or other relevant discipline</li></ul><br>
<p></p>
<p>
Physical Demands:</p>
<p>
Position is in a typical office environment with no adverse environmental conditions expected. Regularly requires sitting or standing for extended periods of time. Regularly required to lift and/or move up to 10 pounds. Frequently required to communicate with others using voice and hearing to exchange information. Regularly requires repeating motions that may include hands, wrist, or fingers (e.g. using a computer keyboard). Specific vision abilities required by this job include close vision.</p><p></p><p><br>
Pay Range: expected hourly wage $27-29</p><p></p><p><br>
Benefits: https://isbscience.org/careers/benefit-summary/</p><p></p><p><br>
ISB is an D/V/EOE.</p></div>

Accounts Payable Specialist

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