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account development manager

Bayut.com

<div>
 <p>
  Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.
 </p>
 <p>
  As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 </p>
 <p>
  As the Account Growth Manager, you will play a pivotal role in driving revenue growth, optimising credit utilisation, enhancing retention rates, and supporting strategic account planning. You will require exceptional analytical skills to evaluate account performance, identify growth opportunities, and ensure effective coordination with Account Managers. You will work closely with Account Managers to develop data-driven strategies that maximise client value and improve overall account health, with a strong focus on revenue growth, retention, and credit utilisation.
 </p>
 <p>
  <strong>
   In this role, you will:
  </strong>
 </p>
 <p>
  <strong>
   Account Analysis and Strategy Development
  </strong>
  :
 </p>
 <ul>
  <li>
   Analyse account performance metrics, including revenue trends, credit utilisation, retention rates, and product usage;
  </li>
  <li>
   Develop and implement strategic account plans based on data insights to drive growth and maximise the potential of each account;
  </li>
  <li>
   Provide actionable insights to Account Managers to help them achieve revenue targets, optimise client engagement, and improve retention
  </li>
 </ul>
 <p>
  <strong>
   Collaboration with Account Managers
  </strong>
  :
 </p>
 <ul>
  <li>
   Work closely with Account Managers to align on growth strategies and revenue objectives for their respective client portfolios;
  </li>
  <li>
   Assist Account Managers in developing tailored strategies to improve client retention, increase credit utilisation, and boost overall account performance;
  </li>
  <li>
   Support Account Managers in client meetings by providing analytical insights and suggestions for optimising growth opportunities
  </li>
 </ul>
 <p>
  <strong>
   Revenue Growth and Credit Utilization
  </strong>
  :
 </p>
 <ul>
  <li>
   Identify opportunities for upselling, cross-selling, and expanding service offerings based on credit utilisation and client needs;
  </li>
  <li>
   Monitor and drive credit utilisation, ensuring clients are maximising their investment in the platform and receiving value from their services;
  </li>
  <li>
   Coordinate with Account Managers to improve underperforming accounts, focusing on increasing product adoption and revenue generation
  </li>
 </ul>
 <p>
  <strong>
   Account Planning and Retention Management
  </strong>
  :
 </p>
 <ul>
  <li>
   Develop comprehensive account plans that include revenue targets, client needs assessments, credit usage tracking, and retention strategies;
  </li>
  <li>
   Work with Account Managers to identify accounts at risk of churn and proactively implement strategies to retain these clients;
  </li>
  <li>
   Ensure retention goals are met by analysing client satisfaction and addressing any issues that may impact client loyalty
  </li>
 </ul>
 <p>
  <strong>
   Performance Monitoring and Reporting
  </strong>
  :
 </p>
 <ul>
  <li>
   Regularly monitor key account metrics, including credit utilisation, product usage, renewal rates, and overall revenue contribution;
  </li>
  <li>
   Prepare detailed reports and dashboards to track account health and performance, highlighting areas for improvement and growth;
  </li>
  <li>
   Communicate findings to Account Managers and senior leadership, providing recommendations on how to achieve growth and retention objectives
  </li>
 </ul>
 <p>
  <strong>
   Client Engagement and Support
  </strong>
  :
 </p>
 <ul>
  <li>
   Work closely with Account Managers to engage clients in discussions around maximising the value of their services;
  </li>
  <li>
   Provide clients with insights on how they can improve credit utilisation and better leverage the platform to meet their business goals;
  </li>
  <li>
   Support client renewals by ensuring the Account Managers are equipped with relevant data and strategies to negotiate effectively
  </li>
 </ul>
 <p>
  <strong>
   Continuous Improvement and Feedback Loop
  </strong>
  :
 </p>
 <ul>
  <li>
   Collaborate with internal teams, including product, sales, and customer success, to ensure alignment on account strategies and client needs;
  </li>
  <li>
   Provide feedback to internal stakeholders based on client and account performance data, helping to improve products and services;
  </li>
  <li>
   Continuously refine and optimise account management strategies to drive better results across revenue, retention, and credit utilisation
  </li>
  <br/>
  <br/>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A minimum of secondary education. A bachelor's degree is preferred
  </li>
  <li>
   A valid UAE license is required
  </li>
  <li>
   3+ years of proven experience in account management, business development, or growth strategies;
  </li>
  <li>
   Experience in developing strategies to increase utilisation, engagement and satisfaction
  </li>
  <li>
   Ability to develop and implement data-driven account plans focusing on revenue growth, retention, and credit utilisation;
  </li>
  <li>
   Proficiency in analysing complex client accounts, leveraging data and using metrics to identify growth opportunities and optimise client strategies
  </li>
  <li>
   Understanding of customer success best practices, including proactive issue resolution, retention tactics and churn prevention
  </li>
  <li>
   Strong analytical skills;
  </li>
  <li>
   Excellent coordination and communication skills to effectively work with Account Managers and internal stakeholders;
  </li>
  <li>
   A strategic thinker who can align account management efforts with broader business objectives;
  </li>
  <li>
   Analytical mindset. Comfortable with data, able to analyse complex information and use insights to drive client decisions and account strategies
  </li>
  <li>
   Invested in client success, with a genuine desire to understand their needs and provide tailored solutions that add value
  </li>
  <br/>
  <br/>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A fast paced, high performing team
  </li>
  <li>
   Multicultural environment with over 50 different nationalities
  </li>
  <li>
   Competitive Tax-free Salary
  </li>
  <li>
   Comprehensive Health Insurance
  </li>
  <li>
   Annual Air Ticket Allowance
  </li>
  <li>
   Employee discounts at multiple vendors across the emirates
  </li>
  <li>
   Rewards &amp; Recognitions
  </li>
  <li>
   Learning &amp; Development
  </li>
 </ul>
 <p>
  Bayut &amp; dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 </p>
 <p>
  #UAEBayut
 </p>
</div>


Account Growth Manager

Crisis Prevention Institute (CPI)

The Role
<br>The Business Development Account Manager (BDAM) will work with a retention and growth target across both core and emerging sectors in Middle East including Healthcare, Education, human services and other sectors. - Accountable for 2025 personal retention and growth target within a designated set of accounts - Meets assigned targets for profitable sales volume, market share - Comfortable on the phone and able to develop and nurture existing customer relationships - Identify growth opportunities via phone / social media activity - Provides periodic sales team support and processes with larger key clients - Hybrid role, 3 days Dubai office, 2 days remote. The role will also involve occasional travel within Middle and Far East.
<br><br>
Requirements
<br><ul>
<li>A Levels of regional equivalent - 2 years in business development role, ideally within CPI core markets - PC Literate, familiar with sales processes & self -starter - Team player with the ability to collaborate with others - Able to demonstrate ability to communicate with different contacts within account base - Belief that all business opportunities start with knowledge of how to create value for a customer - Excellent verbal and written communication & analytical skills including presentation to groups</li>
</ul>
About the company
<br>Crisis Prevention Institute (CPI) is the worlds leading provider of evidence-based de-escalation training. CPI programs equip staff with crisis intervention and de-escalation skills that reduce challenging behavior and help prevent future incidents. Over 17 million individuals are trained in CPI's de-escalation techniques and are making measurable impacts on the safety of their workplaces.

Business Development - Account Manager

GPS marketing

<p><b>GPS Marketing Agency is Hiring!</b><br/><b>Position:</b> Account Manager (Digital Marketing)<br/><b>Start Date:</b> ASAP</p><p>We are looking for a talented <b>Account Manager</b> to join our dynamic team at <b>GPS Marketing Agency</b>. If you&rsquo;re passionate about digital marketing and thrive in a fast-paced creative environment, we&rsquo;d love to hear from you!</p><p><b>Required Skills &amp; Experience:</b></p><ul><li>Fluency in <b>English </b>spoken &amp; written &ndash; <i>essential </i><i><b>(Russian or Arabic is an advantage)</b></i></li><li>Proven experience in a <b>Digital Marketing/Advertising Agency</b> &ndash; <i>essential</i></li><li>Experience <b>managing a creative team</b> (designers, videographers, editors) &ndash; <i>essential</i></li><li>Strong portfolio with <b>links to accounts</b> you have managed &ndash; <i>required</i></li><li>Hands-on experience in <b>social media marketing</b> (multi-account management, post creation, scheduling)</li><li>Creative mindset and strong sense of style</li><li>Solid understanding of <b>marketing strategy</b> and campaign execution</li><li>Ability to think <b>outside the box</b> and deliver fresh ideas</li><li>Knowledge of <b>photo and video editing software</b> &ndash; <i>a plus</i></li></ul><p><b>Key Responsibilities:</b></p><ul><li>Design and implement <b>social media strategies</b> in English and Arabic</li><li>Create, plan, and schedule posts; manage communities across <b>Instagram, Facebook, LinkedIn</b></li><li>Lead and coordinate the creative team to deliver engaging content</li><li>Supervise <b>photo and video shoots</b></li><li>Act as the main <b>account point of contact</b> between clients and the internal team</li><li>Ensure smooth workflow and timely delivery of projects</li></ul><p><b>How to Apply:</b></p><p>Please send your <b>CV, portfolio, and links to the accounts you currently manage (or have managed)</b> HERE or to:<br/><b>digital@gpsmarketing.agency</b> (Attn: Yulia)</p><p>Join us and be part of a creative team that values innovation, growth, and results!</p><p>Job Type: Full-time</p><p>Pay: From AED8,500.00 per month</p><p>Application Question(s):</p><ul><li>Are you in Dubai?</li><li>What is your expected salary?</li><li>When can you start? This position should be filled ASAP</li><li>What is your visa status? Expiry date</li><li>What Marketing Agencies did you work for?</li><li>Are open to complete a trial task / participate in a trial day?</li><li>Add the link (-s) to the accounts that you handle (-d) / Portfolio</li><li>What languages do you speak?</li></ul><p>Experience:</p><ul><li>Content Creation: 2 years (Required)</li><li>Account Management: 2 years (Required)</li><li>handling MULTIPLE accounts from A to Z: 2 years (Required)</li><li>Strategy creation: 2 years (Required)</li></ul>

Account Manager for a Digital Marketing Agency

Endeavor

<div>Who We Are:
<p></p>160over90 is an award-winning global marketing agency which forges stronger human connections and creates shared moments where people feel something real. With 800 thinkers, doers, and makers across every cultural corner of the world, the agency offers a full-service, channel-agnostic approach and a deep connection to the people, places, and properties that drive the conversation of tomorrow. 160over90 works with leading brands including AB InBev, Amazon, Coca-Cola, DP World, Macy&rsquo;s, Marriott International, McDonald&rsquo;s, Verizon and Visa. 160over90 is part of WME Group, a global representation business comprising the world&rsquo;s leading talent, intellectual property and brands.
<p></p><p><b>The Role and What You&rsquo;ll Do:
</b></p><p>The Account Manager will play a critical role in a 160/90 team working for a major client on their Global Partnerships portfolio. You will be working with an international business operating in multiple markets who has interests across Sailing, Tennis and Formula One and a number of other regionally focussed properties. The Account Manager will form part of the Communications function across the client account and work collaboratively within an integrated client team including Partnerships, Creative and Strategy that spans 160over90&rsquo;s London and New York offices.
</p><p></p><ul><li><p>Form a key part of the 160over90 team delivering global media relations including press office, proactive story and content development, hosting, event management and thought leadership
</p></li><li><p>Collaborate with client&rsquo;s agency network to implement a seamless and integrated communications strategy that brings the global partnerships to life
</p></li><li><p>Build and maintain strong relationships and regular dialogue with relevant rights holders, ambassadors and key stakeholders across the clients&rsquo; sport partnership portfolio
</p></li><li><p>Meticulously map and plan against available partnership assets to support the development of content strategies and media amplification plans
</p></li><li><p>Support in the creation of consumer-facing content including sourcing and management of best-in-class specialist third party suppliers
</p></li><li><p>Collate, filter and organise all communications requests from client and relevant parties so they can be channeled through to rights holders and ambassadors as appropriate
</p></li><li><p>Act as part of the on-the-ground comms team to support media management and amplification at all events where agency staff is needed
</p></li><li><p>Support client&rsquo;s in-house comms team to develop strategy and plans in key client markets around the world
</p></li><li><p>Draft media materials and toolkits for implementation by global and regional client teams and agencies (inc. 160over90)
</p></li><li><p>Build, maintain and update media lists mapped against the client&rsquo;s key regions and properties
</p></li><li><p>Maintain excellent relationships with key journalists on an ongoing basis
</p></li><li><p>Work with client and agency partners to create sport partnership content, incentives and opportunities for purposes of internal communication and employee engagement
</p></li><li><p>Maintain robust evaluation and reporting practices to measure sport partnerships communications performance<br>
</p></li></ul><p></p><p><b>You Have These:
</b></p><ul><li><p>Minimum of 4 years relevant agency, client-based experience across PR and Communications
</p></li><li><p>Specific experience in amplifying sport partnerships; working closely with rights holders and ambassadors
</p></li><li><p>Knowledge and expertise across a variety of sports
</p></li></ul><p><b>We&rsquo;d Love If You Also Have These:
</b></p><ul><li><p>Understanding of how to build a client relationship and understand their business needs
</p></li><li><p>Excellent writing and grammar with an ability to draft short project plans, content calendars, press releases and media alerts
</p></li><li><p>Ability to effectively manage and delegate whilst demonstrating clear and concise upward reporting
</p></li><li><p>In-depth knowledge and network of sport media and journalists
</p></li><li><p>Natural communication skills to work within a dynamic agency team
</p></li><li><p>Ability to offer creative ideas that deliver against earned and owned channel objectives
</p></li><li><p>Strong understanding of digital with experience of executing against social objectives
</p></li><li><p>Clear understanding and experience of the creator landscape across lifestyle, music, sports and entertainment (paid and contra)
</p></li><li><p>Ability to benchmark and interpret learnings from traditional and digital evaluation metrics &ndash; circulation, reach, DUU&rsquo;s, sentiment, messaging integration, engagement rate, completion rate, CPV etc
</p></li><li><p>Organized and detail oriented in a fast-paced, client service environment
</p></li><li><p>Up-to-date knowledge of industry trends and best practices
</p></li><li><p>Excellent time management, written and oral communication skills<br>
</p></li></ul><p></p><p><b>How we work:
</b><br>
WME Group is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week. We see immeasurable value internally and throughout the core of the businesses we support.
</p><p>Don&rsquo;t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
<br>
<br>
Follow our story at 160over90.com and on Instagram and LinkedIn.<br>
</p><p></p>160/90 is proud to be an equal opportunity employer that encourages applications from qualified, eligible candidates from all backgrounds and life experiences regardless of race, gender identity, disability, age, sexual orientation, religion, or belief.</div>

Account Manager, Partnerships

Infosys

<div><b>Role Information</b><div><div><div><b>
Role </b></div><div>Business Development Manager</div></div><br>
<div><div><b>
Role Designation </b></div><div>Business Development Manager/ Sales Manager<br>
Senior Business Development Manager/ Senior Sales Manager</div></div><br>
<div><div><b>
Career Stream </b></div><div>Global Markets</div></div><br>
<div><div><b>
Career Sub Stream </b></div><div>Sales</div></div><br>
<div><div>
</div></div><br>
<div><div><b>Reports to </b></div><div>Sales Head</div><h2 class="jobSectionHeader"><b>
Billable</b><b> Role (Y/N)</b></h2><div>
 N</div></div><br>
<div><div><b>
Supervises </b></div><div>Not specified</div><h2 class="jobSectionHeader"><b>
Billable Utilization
 </b></h2><div>NA</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Financial Size
</b></h2><h2 class="jobSectionHeader"><b>(Revenue/ Budget/Span)</b></h2></div><div>
 2-3 New accounts (1-2 class A) per half<br>
US$ 1-2M per half</div><div><h2 class="jobSectionHeader"><b>
Incumbency
</b></h2><h2 class="jobSectionHeader"><b>(Single/ Multiple)</b></h2></div><div>
 Multiple</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Team Size &amp; Dispersion</b></h2><h2 class="jobSectionHeader"><b>
(Direct &amp; Indirect reports, Single/ Multiple locations)</b></h2></div><div>
 TAL of 30-35 account; 7-10 being Class A/Must Win<br>
Number of Direct reports : 1-2</div><div><h2 class="jobSectionHeader"><b>
Location
</b></h2><h2 class="jobSectionHeader"><b>(Onsite/ Offshore)</b></h2></div><h2 class="jobSectionHeader"><b>
Onsite / Offshore</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
</b></h2></div><br>
<div><h2 class="jobSectionHeader"><b>Operating Network </b><b>(Internal)</b></h2><h2 class="jobSectionHeader"><b>
Head of Sales, Account Development Specialist, All HBUs, IBU delivery, Finance, Legal, HR, CCD, IS, UPAMs, GEMs, DHs, IBU Heads, NBD team, HoS</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
Operating Network </b><b>(External)</b></h2><h2 class="jobSectionHeader"><b>
Clients (CXOs, Business Leadership, IT Leadership and below, Procurement office, Client Audit and compliance), Alliance partners, other contractors at Client (direct competitors, other companies managing PMO, independent contractors etc.)</b></h2></div><br>
</div>
0<div><div><div>
Business Development Manager/ Sales Manager<br>
Senior Business Development Manager/ Senior Sales Manager</div></div><br>
<div><div>
Generate leads through &ndash; meetings / presentations at conferences, partner contacts, contacts in client organizations, news reports, analysts, and deal consultants. Do customer profiling, A/C Planning and set revenue / margin targets by services line at the account level. Create and / or edit messaging around Infosys services and solutions as is necessary. Identify and secure meetings with the right contacts in the client organization; Anchor meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners. Research and provide analysis on all key accounts to attain an understanding of needs, develop organization charts / structures for all key accounts. Identify the right team internally and for meetings, identify the right external partners (based on fitment, market presence, internal capabilities, and price and prospect preference), Provide intelligence on competition, Figure out the target price, help get the internal approvals, co-develop and provide inputs to model / solution and provide content as is necessary. Negotiate teaming agreements and prices with external partners. Negotiate MSA terms and conditions. Effectively handover the project to delivery for execution (in case of the won projects). Develops account plan, relationship map, Signs off on SOWs, submits invoices, follows up for payment release. Handover the account to the right person(mostly an EM) at the right time based on guidance from the manager WITH THE OBJECTIVE OF coming up with a winning strategy to meet A/C opening and revenue targets, penetrating the account by positioning Infosys strategically and as a trusted partner, develop a winning proposal, ensure a win and sufficient and necessary document to start the work, creating a pipeline of opportunities across the service mix, creating a long term relationship with the prospect and growing in the account as per 18 m plan and ensuring account is moved from &quot;hunt&quot; to &quot;farm&quot; mode WITHIN the assigned set of accounts and within organizational policies and guidelines.</div></div><br>
</div><br>
<b>
Educational Qualification and Experience Requirements</b><br>
<br>
20<div><div><div>
Business Development Manager/ Sales Manager<br>
Senior Business Development Manager/ Senior Sales Manager</div><div><b> Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>11</div><div> 9</div><div><b> Career Stream </b></div><div>NA</div></div><br>
</div><ul><li><i>Categorized based on Infosys recognized list of colleges and courses
</i></li></ul><br>
<b>For Higher Proficiency </b>20<div><div><div><b>
Career Stream </b></div><div><b>Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>14</div><div> 12</div><div> Global Markets</div><div> NA</div></div><br>
</div><br>
2<div><div><div>
Global Markets</div></div><br>
<div><div>
Knowledge of business processes of the client and the underlying Economics of the industry, competitive dynamics<br>
</div></div><br>
</div><br>
<div></div><b>Areas of Responsibility</b><br>
<ul><li><b>Business Planning &ndash; Organization / Unit Level</b></li></ul>
The Business Development Manager will provide revenue and profitability numbers for TAL accounts. S/He will market / segment analysis and needs / services / solutions identification to the HOS, <b>in order to</b> help setting revenue / margin goals at the unit level.<br>
<ul><li><b>Sales Planning and Review
</b></li></ul>The Business Development Manager will, for the assigned the target accounts(TAL) identified by HoS, do customer profiling, A/C Planning and set revenue / margin targets by services line at the account level, <b>in order to</b> come up with a winning strategy to meet A/C opening and revenue targets.<br>
<ul><li><b>Market Development</b></li></ul>
The Business Development Manager will persuade clients to provide and commit to industry wide reference, analyst references, case studies, joint webinars, and joint speaking engagements. S/He will provide input on specific events / sponsorships to corporate marketing. Create and / or edit messaging around Infosys services and solutions as is necessary, participate in events and conferences, identify new alliances, participate in joint alliance marketing events, and conferences <b>in order to</b> support revenue growth and increase ROI on events.<br>
<ul><li><b>Customer Prospecting</b></li></ul>
The Business Development Manager will identify the right contacts in the client organization, secure meeting with the clients concerned, set appropriate agenda (client context and pain points, industry / competitive context, Infosys value propositions, anchor meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners, research and provide analysis on all key accounts to attain an understanding of needs, develop organization charts / structures for all key accounts.<br>
<br>
The Business Development Manager will create a/c plan, enlist executive sponsorship, ensure active participation from HBUs / Partners concerned, provide account context (includes topics to avoid), allocate roles and responsibilities for ongoing client interactions, review meeting material <b>in order to</b> penetrate the account by positioning Infosys strategically and as a trusted partner. S/He generates leads through &ndash; meetings / presentations at conferences, partner contacts, contacts in client organizations, news reports, analysts, deal consultants, <b>in order to</b> create a pipeline of opportunities (unqualified pipeline).<br>
<ul><li><b>Opportunity Identification and Qualification</b></li></ul>
The Business Development Manager will identify the opportunities in the TAL and get them qualified for pursuit, create an opportunity plan for top opportunities, ensure alignment with appropriate partner units, exec sponsorships etc.<b> in order to</b> create a healthy pipeline across the service mix.<br>
<ul><li><b>Proposal Development</b></li></ul>
The Business Development Manager will identify the right team (with help of HoS, if required), right external partners (based on fitment, market presence, internal capabilities, price and prospect preference). S/He will provide intelligence on competition, Figure out the target price, help get the internal approvals, co-develop and provide inputs to the model / solution and provide content as is necessary <b>in order to</b> develop a winning proposal.<br>
<ul><li><b>Proposal Negotiation and Closure</b></li></ul>
The Business Development Manager will set up meeting with the prospect to present technical proposal, discuss the commercials, identify the right team for the meetings, negotiate commercials, get LOE / SOW, and upload the LOE/SOW in the system, <b>in order to</b> ensure a win and sufficient and necessary document to start the work and negotiate teaming agreements and prices with external partners <b>in order to</b> get the best price. S/He will unsure effective handover of the project to delivery for execution (in case of the won projects).<br>
<ul><li><b>Contracting and MSA</b></li></ul>
The Business Development Manager will identify &quot;MSA accounts&quot;, position Infosys as strategic partner with presenting value proposition and create environment for signing an MSA (e.g. empanelment.), negotiate MSA terms and conditions <b>in order to</b> create a long term relationship with the prospect.<br>
<ul><li><b>Account Planning and Review</b></li></ul>
The Business Development Manager will develop the Account Plan in conjunction with the other stakeholders (Service line mix, revenues, profitability.) S/He develops relationship map, market share analysis, owns, communicates and executes as per the A/c plan, and conducts periodic review of plan with higher Management <b>in order to</b> grow in the Account as per 18m plan.<br>
<ul><li><b>Account Mining</b></li></ul>
The Business Development Manager will identify the right contacts in the client organization, secure meeting with the clients concerned and sets appropriate agenda (client context and pain points, industry / competitive context, Infosys value propositions), anchor meetings and close any opportunities generated.<br>
S/He will ensure active participation from HBUs / partners concerned provides account context (including topics to avoid), allocates roles and responsibilities for ongoing client interactions, reviews meeting material, <b>in order to</b> grow the account by positioning Infosys strategically and as an existing trusted partner. Handover the account to the right person (mostly an EM) at the right time based on guidance from the manager <b>in order to</b> ensure account is moved from &quot;hunt&quot; to &quot;farm&quot; mode.<br>
<ul><li><b>Account Operations</b></li></ul>
The Business Development Manager will sign off on SOWs / Contracts and follow up with the client to sign SOWs and upload into OMS. S/He submits invoices to client periodically and resolves any disputed amounts invoiced, follows up with clients (at succeeding levels if necessary) for release of payments, identifies the right list of clients for CSAT and follows up with client if necessary for CSAT and ELF <b>in order to</b> minimize revenue leakage for services delivered and enhance client satisfaction.
<br>
<br>
The Business Development Manager will (Cimba Related) engage in creation of company, opportunity, contacts, proposal, proposal number, ensure creation of OM; ensure opportunity is kept up to date in terms of profile, start date, value etc. Schedule top 10 opportunity, pipeline and account review with HoS on defined periodic basis <b>in order to</b> ensure discipline, availability of data (person independence), right projections at the org level and data driven decision making.<br>
<ul><li><b>Relationship Management</b></li></ul>
The Business Development Manager will handle customer complaints about project executions across IBU delivery and HBUs identify and recommend the right Infosys executives with whom the client can connect, set up meetings and set the right expectations. S/He recommends public engagements / conferences / Infosys events that the client and Infosys can jointly benefit from, gets the clients to participate in events and conferences of mutual benefit, sets up periodic reviews with important customer stakeholders per pre-agreed format, expectation setting with individual clients (who can be influenced) before the Account relationship review document is presented formally, publishing of action items and tracking to closure.<br>
3rd party: S/He develops relationship with third party vendors as is necessary.
<br>
The Business Development Manager will (Within Infosys) collaborate with Delivery management (HBU &amp; IBU delivery), HoS, Finance / Legal and IBU Leadership to resolve escalations. S/He identifies and sells to Infosys executives the specific client they should connect with, prepares executive briefing documents. Coaches on high level messages that resonate with account context. S/He identifies the right speakers / hosts (including self if applicable- higher proficiency) at the conferences with whom the client can connect / address the audience, incorporates internal feedback on the relationship review document to be presented, allocates roles to Infosys participants in the review and track action items to closure, <b>in order to </b>ensure a delighted customer.<br>
<ul><li><b>People Management</b></li></ul>
The Business Development Manager will guide team members, career planning, mentoring, reviews, appraisals, salary input, promotion input, grievance handling, <b>in order to</b> ensure an engaged employee.<br>
<ul><li><b>Organization Initiatives</b></li></ul>
The Business Development Manager will take part in the organization level initiatives as guided by the manager <b>in order to</b> contribute to the growth / success of the organization.<br>
<br>
<b>Knowledge, Skills required for the role</b><br>
<br>
<b><i>Knowledge:</i></b> Knowledge of outsourcing business, cost and revenue drivers for an IT organization, Business case creation, Financial ratios and analysis (IRR, NPV, ROCE etc.), Statistical analysis (regression, correlation, mean, median, mode, frequency distributions), Presentation skills, knowledge of legal and contracting issues, develop a high level knowledge (including value proposition) of Infosys&rsquo; offerings.<br>
<br>
<b><i>Skills:</i></b> Effective and structured communication skills (consultative skills when combined with business case creation above), conflict resolution / consensus building skills, problem solving skills, negotiation skills, Commercial Acumen, identification of political land, sense of humor, leadership and networking skills.<br>
<br>
<b>Performance Measures</b><br>
<ul><li><b>Sales Planning and Review
</b></li></ul><ul><li>18 month Revenue</li><li>
Number of new A/Cs opened</li><li>
Profitability</li><li>
Service Line Mix</li></ul>
<ul><li><b>Market Development</b></li></ul>
Number of references provided<br>
<ul><li><b>Customer Prospecting</b></li></ul>
Unqualified Pipeline<br>
<ul><li><b>Opportunity Identification and Qualification</b></li></ul>
Qualified Pipeline<br>
<ul><li><b>Proposal Development</b></li></ul>
Win ratio<br>
<ul><li><b>Proposal Negotiation and Closure</b></li></ul><ul><li>
Win ratio</li><li>
Revenue at risk</li></ul>
<ul><li><b>Contracting and MSA</b></li></ul><ul><li>
Suggested - time to close MSA</li><li>
Ensuring MSAs are up to date</li></ul><br>
<ul><li><b>Account Planning and Review</b></li></ul><ul><li>
Account Revenue</li><li>
HBU Revenue mix</li><li>
Account margin</li><li>
Number of large deals</li><li>
Percentage of non-linear revenue</li></ul>
<ul><li><b>Account Mining</b></li></ul><ul><li>
Number of new buying centers</li><li>
$ From new buying centers</li><li>
Number of new service lines</li><li>
$ from new service lines</li></ul>
<ul><li><b>Account Operations</b></li></ul><ul><li>
RAR, DSO days</li><li>
CSAT Score</li><li>
ELF score</li><li>
Sales process compliance (percentage) - generated in Cimba</li></ul>
<ul><li><b>Relationship Management</b></li></ul><ul><li>
Number of client escalations</li><li>
Number of CXO meetings</li><li>
CSAT</li><li>
ELF scores</li></ul>
<ul><li><b>People Management</b></li></ul>
Score on 360-degree feedback<br>
<ul><li><b>Organization Initiatives</b></li></ul>
Number of organization level initiatives<br>
<br>
<b>Additional Criteria for Higher Proficiency:</b><br>
<br>
<b>Tasks</b>:
<br>
Bigger portfolio, a team of ABDM/BDMs, Org level initiatives</div>

Business Development Manager - FS

sweetwater mea

<div><p>The Traffic Manager is responsible for the detailed day-to-day scheduling, overseeing, and monitoring of project workflow throughout the agency. He/She will create schedules for projects from start to completion and work with the Creative and Account Management Teams to assign resources. Working closely with the entire Account Service team, the role holder monitors and directs the movement of all jobs through the creative development process, updating schedules and team members as required.</p>
<p>
The role holder is skilled in juggling multiple projects concurrently under tight deadlines foreseeing scheduling conflicts, and taking quick action when schedules get compressed or delayed. Traffic Manager creatively manages schedules and resources, as well as collaborates closely with all team members firmly yet flexibly, meeting the ever-changing client demands, always seeking to ensure timely delivery of all projects; helping out wherever he/she can, and directing and motivating everyone to deliver their part of the job on-time and according to agreed-upon specifications.</p><p></p><ul><li>
Work closely with the Creative Director to ensure Designer(s) are set up for each project, understand design talents, and appropriately distribute the workload.</li><li>
Collect project information and initiates new design projects via Monday or any other project management tool.</li><li>
Modifying project design schedules and keeping resources updated on changes throughout the project design lifecycle.</li><li>
Partner with Account Management Teams to forecast and define project scopes and set appropriate timelines.</li><li>
Resolve project design issues and development backlogs; manage all escalations</li><li>
Conduct touch-base evaluation meetings with Account Management Team and Designers to best determine future process improvement</li><li>
Manage freelancers, assign design projects as appropriate, and continuously source additional freelance talent.</li><li>
Manage and maintain the inner workings of Monday.com,
</li><li>Provide monthly reporting and analysis of the workload, hours allocated, areas of concern, etc.</li><li>
Review daily workloads with the production manager/creative/art production department and adjust assignments as needed, ensuring that the appropriate talent is used and workloads are evenly maintained.</li><li>
Make adjustments to each job schedule and overall workload as job demands changes.</li><li>
Make sure each staff member knows the assignments that they need to complete and the due dates. Acts as the mediator between all Account Service members to establish and re-evaluate priorities.</li></ul></div>

traffic manager.

ESMOS Recruitment

<div>
 <p>
  Our client, a leading marketing and events agency, is looking for an experienced
  <strong>
   Account Manager
  </strong>
  to manage key client relationships and ensure the successful delivery of high-impact campaigns and events. The ideal candidate will act as the main liaison between clients and internal teams, ensuring seamless project execution, client satisfaction, and account growth.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage and grow key client accounts.
  </li>
  <li>
   Coordinate with cross-functional teams to deliver projects on time and within budget.
  </li>
  <li>
   Prepare proposals, presentations, and performance reports.
  </li>
  <li>
   Identify upselling opportunities and ensure client retention.
  </li>
  <li>
   Monitor budgets, timelines, and project deliverables.
  </li>
  <li>
   Ensure all work meets contractual, quality, and compliance standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Proven experience in
   <strong>
    account management
   </strong>
   , preferably within the
   <strong>
    events, exhibition, or large format printing
   </strong>
   industry.
  </li>
  <li>
   Strong background in
   <strong>
    budgeting, project management, and proposal development
   </strong>
   .
  </li>
  <li>
   Experience in
   <strong>
    brand activation
   </strong>
   and
   <strong>
    B2B campaigns
   </strong>
   .
  </li>
  <li>
   Excellent communication, organizational, and relationship management skills.
  </li>
 </ul>
 <p>
 </p>
</div>


Account Manager

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