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account executive saas crm

Reset HR Consulting

<p><b>Account Executive (SaaS/ CRM)</b></p><p>Location : Saudi Arabia (Remote)</p><p>For our promising client in <b>technology and business solutions</b>, we are seeking an <b>Account Executive. </b>The successful candidate will drive growth for existing customers via strategic relationship management.</p><p><b>The role is remote but requires residency in Saudi Arabia. </b></p><p><b>Key Responsibilities</b></p><ul><li>Act as a <b>trusted advisor</b> to customers, understanding their needs and providing guidance</li><li>Conduct regular <b>customer meetings</b> to maintain engagement and satisfaction</li><li><b>Analyze usage data</b> and workflows to recommend improvements</li><li>Identify <b>upsell and cross-sell opportunities</b> to drive account growth</li><li>Support <b>onboarding, training, and configuration</b> to increase adoption</li><li>Work closely with <b>Sales, Product, and Technical teams</b> to ensure a smooth customer experience</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree</li><li><b>Fluent in English and Arabic .</b></li><li>Proven background in <b>Account Management or Customer Success, </b>preferably in SaaS/CRM</li><li>Experience with <b>HubSpot</b> or similar CRM systems</li><li>Strong <b>communication, stakeholder management, and problem-solving skills</b></li><li>Proactive and results-oriented mindset, with a strong track record of achieving KPIs</li><li>Familiarity with <b>customer success and growth metrics</b> (adoption rate, expansion revenue, NPS, etc.)</li></ul><p><i>Please note that only shortlisted candidates will be contacted.</i></p><p><i>Reset HR Consulting empowers organizations and individuals to thrive through deep expertise in talent, leadership, and culture. We partner with our clients to identify top talent, develop resilient leaders, and craft future-ready HR strategies, creating a lasting impact. Our services include recruitment solutions, executive search, leadership development, outplacement, employer branding, and HR projects. Headquartered in Istanbul, we serve clients across Turkey, Europe and the Middle East.</i></p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Account Executive (SaaS/CRM)

Exotel Techcom Pvt Ltd

<div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<p>
Exotel is a leading provider of AI-powered customer engagement and communication solutions for enterprises. We enable businesses to transform how they connect with customers across omnichannel experiences&mdash;voice, messaging, agents, and AI-driven bots.</p>
<p>
With over 20 billion conversations annually and the trust of 7,000+ customers globally, Exotel serves enterprises across BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education.</p>
<p>
As customer expectations rise across the Middle East, enterprises face increasing pressure to drive revenue growth, optimize operational costs, and deliver superior customer experience (CX)&mdash;all while navigating regulatory and scale challenges.</p>
<p>
Exotel partners with organizations as a strategic AI transformation enabler, helping them achieve all three outcomes through secure, scalable, and enterprise-grade communication platforms.</p><h3 class="jobSectionHeader"><b><br>
</b></h3>
<h3 class="jobSectionHeader"><b>Position Overview</b></h3>
<p>
The Account Director &ndash; BFSI will be responsible for driving strategic growth across large and mid-market BFSI enterprises in Saudi Arabia. This role focuses on deep account ownership, consultative selling, and long-term relationship building with CXO and senior stakeholders.</p>
<p>
The ideal candidate brings strong domain understanding of BFSI, experience managing complex enterprise accounts, and the ability to position Exotel&rsquo;s solutions as business-critical platforms aligned to customer priorities such as CX, compliance, scalability, and digital transformation.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities &amp; KRAs</b></h3>
<p>
Industry &amp; Domain Expertise</p>
<ul><li>Develop a strong understanding of the Saudi BFSI ecosystem, including banks, fintechs, insurers, and regulated financial institutions</li></ul>
<ul><li>Stay current on market trends, regulatory considerations, digital CX initiatives, and technology adoption in the region</li></ul>
<ul><li>Understand customer-facing business functions across the lifecycle (acquisition, servicing, collections, retention)</li></ul>
<p>
Solutioning &amp; Consultative Selling</p>
<p> Lead enterprise discovery and problem diagnosis for large BFSI accounts  Translate business challenges into AI-powered communication and CX solutions</p>
<ul><li>Demonstrate strong understanding of SaaS platforms, customer technology stacks, integrations, and managed services</li></ul>
<ul><li>Clearly articulate Exotel&rsquo;s value proposition to both business and technology stakeholders</li></ul>
<p>
Account Management &amp; Growth</p>
<ul><li>Own and grow strategic BFSI accounts, from opportunity identification to closure and expansion</li></ul>
<ul><li>Map customer organizations across CXOs, business leaders, IT, operations, and compliance teams</li></ul>
<ul><li>Partner closely with Customer Success teams to drive adoption, value realization, renewals, and upsell</li></ul>
<ul><li>Navigate enterprise decision-making, procurement cycles, and evaluation frameworks</li></ul>
<p>
Business &amp; Commercial Ownership</p>
<ul><li>Manage revenue, pipeline, and bookings in line with defined annual targets</li></ul>
<ul><li>Structure complex, high-value enterprise deals, including commercials, contracts, and negotiations</li></ul>
<ul><li>Apply value-based selling approaches, balancing short-term revenue with long-term account potential</li></ul>
<ul><li>Use data-driven insights alongside judgment to manage ambiguity and complexity</li></ul>
<p>
Stakeholder Management</p>
<p> Build strong relationships with CXOs and senior leaders across BFSI enterprises  Represent Exotel as a trusted, long-term technology partner</p>
<ul><li>Collaborate effectively with internal teams across Sales Engineering, Product, Legal, Finance, and Customer Success</li></ul>
<p>
Key Performance Indicators (KPIs)</p>
<p>
Industry Engagement</p>
<ul><li>Depth and quality of BFSI industry insights demonstrated</li></ul>
<ul><li>Successful CXO and senior stakeholder engagements</li></ul>
<p>
Solution Effectiveness</p>
<p> Alignment of Exotel solutions with customer business and technology needs  Successful solution deployments and expansions within BFSI accounts</p>
<p>
Account &amp; Revenue Growth</p>
<ul><li>Number and value of qualified opportunities</li></ul>
<ul><li>Revenue growth from new and existing accounts</li></ul>
<p>
Stakeholder Satisfaction</p>
<ul><li>Customer satisfaction and relationship strength</li></ul>
<ul><li>Internal stakeholder feedback on collaboration and execution</li></ul>
<p>
Business Outcomes</p>
<ul><li>Achievement of annual revenue and gross margin targets</li></ul>
<ul><li>Progress on leading indicators and cross-functional KPIs</li></ul>
<p>
Qualifications &amp; Skills</p>
<ul><li>Bachelor&rsquo;s degree in Engineering; MBA or Master&rsquo;s degree preferred</li></ul>
<ul><li>Proven experience in enterprise account management or business development within SaaS / technology</li></ul>
<ul><li>Strong analytical, problem-solving, and strategic thinking skills</li></ul>
<ul><li>Excellent communication, presentation, and negotiation abilities</li></ul>
<ul><li>Comfortable operating in high-stakes, CXO-led environments</li></ul>
<p> Experience working with CRM tools and data-driven sales processes  High resilience, ownership mindset, and execution focus.</p><br>
<p></p>
<p><b>
What We Are Looking For</b></p>
<ul><li>Large Account Expertise: Proven ability to navigate complex enterprise organizations and decision-making structures</li></ul>
<ul><li>Domain Depth: Strong BFSI understanding&mdash;business KPIs, CX priorities, regulatory environment, and tech ecosystem</li></ul>
<ul><li>Background: Experience with large enterprises or MNCs; comfortable operating in fast-growing, agile environments</li></ul>
<ul><li>Technology Acumen:</li></ul>
<ul><li>Ability to link technology to business outcomes</li></ul>
<ul><li>Understand customer deployments and integrations</li></ul>
<ul><li>Confidently articulate Exotel&rsquo;s value to technical stakeholders</li></ul>
<ul><li>Lead or support product demos when required</li></ul>
<ul><li>Commercial Strength: Experience structuring large, complex enterprise deals</li></ul>
<ul><li>Executive Presence: Gravitas, maturity, and adaptability to different senior stakeholder personas</li></ul></div>

Account Director - KSA

Naseej

<div></div><div><div><div><div><div><p>We usually respond within <b>a day</b>
</p></div></div></div></div><div></div><div><div><div><b>Company Description:</b></div><div>
Naseej is a leading technology company committed to harnessing the power of digital transformation in learning &amp; knowledge management by enabling our customers to provide rich experiences for their users and adapt to a dynamic technology landscape while reducing their technical burden enabling them to focus on achieving their strategic objectives. And for almost 36 years, Naseej with its branches all over the MENA region had made many contributions to be one of the market leaders in the fields of E-Learning, Edu-Tech &amp; Digital transformation. Naseej website: <b>https://www.naseej.com/</b></div><div><b>
Job Summary:</b></div><div>
The Business Development Analyst supports growth initiatives by conducting market and competitor research in the <b>Sports Tech sector across KSA and the GCC</b>, tracking BD performance and OKRs, and managing the partnership pipeline. The role also contributes to developing business cases and evaluating potential partners to support strategic partnerships and new market opportunities.</div><div><b>
Key Responsibilities:</b></div><ul><div><div>
Support BD planning and OKR tracking (monthly dashboards, progress reporting, risk/issues log).</div></div><div><div>
Build and maintain a partnership pipeline tracker (targets, outreach status, next steps, outcomes).</div></div><div><div>
Conduct market and competitor research with emphasis on Sports Tech (KSA/GCC): trends, use cases, vendor landscape, benchmarks.</div></div><div><div>
Develop business cases for new offers (value proposition, pricing assumptions, ROI/TCO, GTM approach).</div></div><div><div>
Prepare partner dossiers and evaluation packs (fit assessment,technical/commercial questions, compliance considerations).</div></div><div><div>
Business development fundamentals (qualification, value proposition, partner lifecycle).</div></div><div><div>
Strong market research skills (primary/secondary research, synthesis, presentation).</div></div><div><div>
Commercial basics: pricing logic, revenue models, unit economics, basic finance terms.</div></div><div><div>
Understanding of partnership models (reseller, referral, OEM, integration/technology alliance).</div></div><div><div>
Good command of Excel/Sheets and PowerPoint (clean dashboards, structured slides).
</div></div><div><div>Sports Tech sector knowledge: clubs/federations ecosystems, fan engagement, ticketing, venue tech, athlete performance, sports analytics, broadcasting/OTT, CRM/loyalty, sponsorship tech.</div></div><div><div>
Public sector/government procurement exposure in KSA (tender processes, compliance artifacts).</div></div><div><div>
SaaS product/portfolio management understanding (packaging, bundles, attach rates).
</div></div><div><div>Data privacy / cybersecurity awareness relevant to enterprise/government customers. technical/commercial questions, compliance considerations).</div></div><div><div>
Support executive-ready materials (briefs, one pager, meeting notes, proposals inputs).
</div></div><div><div>Coordinate internally with Sales/Presales/Marketing/ Product teams to align offers, messaging, and partner requirements.</div></div><div><div>
Maintain structured documentation (templates, partner scorecards, MoUs/NDA routing support, follow-ups</div></div></ul><div><b>
Requirements</b>:</div><ul><div><div>
2-5 years of experience</div></div><div><div>
Bachelor&rsquo;s in business administration, Marketing, MIS, Software Engineering, or similar.</div></div><div><div>
Analytical thinking and structured problem solving.</div></div><div><div>
Strong written communication (Arabic and English) and executive presentation skills.</div></div><div><div>
Stakeholder coordination and follow-through (meeting management, action tracking).</div></div><div><div>
Attention to detail and ability to work with ambiguity.</div></div><div><div>
Ownership mindset and ability to work under deadlines.</div></div><div><div>
Sports Tech sector knowledge: clubs/federations ecosystems, fan engagement, ticketing, venue tech, athlete performance, sports analytics, broadcasting/OTT, CRM/loyalty, sponsorship tech.</div></div><div><div>
Public sector/government procurement exposure in KSA (tender processes, compliance artifacts).</div></div><div><div>
SaaS product/portfolio management understanding (packaging, bundles, attach rates).</div></div><div><div>
Data privacy / cybersecurity awareness relevant to enterprise/government customers</div></div></ul>
</div></div><div><div><div><div><b>Department</b></div>
<div>Business Development
</div><div><b>Locations</b></div>
<div>Riyadh
</div><div><b>Employment type</b></div>
<div>Full-time
</div></div></div></div><div></div><div><div><div><div><p><b>CONTACT
</b></p><div><b>Shereen Zaki</b></div>
<div>Regional Talent Acquisition Specialist &ndash; Human Resources &amp; Admin Support
</div></div></div></div></div><p></p><div><div><div><div><div><div>
</div></div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>About Naseej</b></h2>
<div><div>Bringing together the latest technological advancement and know-how to support organizations in their digital transformation journey, Naseej offers a comprehensive suite of platforms and services, to empower organizations and enable them to focus on achieving their strategic objectives, fostering innovation, and maximizing productivity in the digital era.</div>
</div></div><div><div><b>Founded in </b>1989
</div><div><b>Co-workers </b>500</div></div></div></div></div><p></p>

Business Development Analyst

Adobe

<b>Location:</b> KAFD, Riyadh
<br><b>Hours of work :</b> 40 hours per week
<br><b>Education requirement :</b> Degree or equivalent qualification/experience
<br><b>Experience requirement :</b> Minimum 5 years in SaaS, Consulting or Technology environment
<br><b>Benefits:</b> Private medical insurance; Employee stock purchase plan; Holiday & global well-being days; Allowances plus many more.
<br><b>Application start and end date :</b> March 2026 for approx 4-6 weeks.
<br><br>
Adobe Middle East
<br>Adobe in the Middle East empowers businesses and individuals through creativity and digital transformation. In Saudi Arabia, we support Vision 2030 by driving innovation, developing local talent, and enabling exceptional customer experiences. As the regional headquarters for foreign companies, Adobe serves as a strategic hub for growth and collaboration across markets. Join us to help shape the future of digital experiences in one of the world’s most dynamic region.
<br>Our Company
<br>Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
<br>We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
<br>We believe innovative ideas can emerge from any team member, including you.
<br><br>
The Opportunity
<br>Adobe is at the forefront of digital innovation, powering the websites, apps, and online shopping experiences that shape our daily lives. As a global leader in digital transformation, Adobe helps businesses deliver seamless and impactful customer journeys.
<br><br>
We are looking for a Professional Services Account Executive to join our team in KSA, Riyadh.
<br>In this pivotal role, you will drive the growth of Adobe’s Professional Services by building strong client relationships and aligning consultancy, architecture, implementation, and onboarding services to client needs.
<br><br>
What You’ll Do
<br>As a Professional Services Account Executive, your responsibilities will include:
<br><br>
Sales Strategy & Execution
<br><br>
Own the Professional Services sales strategy for assigned accounts, including account planning, opportunity management, and accurate forecasting in the Middle East.
<br><br>
Negotiate and close consulting engagements that deliver measurable value through Adobe’s digital marketing solutions.
<br><br>
Identify and cultivate new opportunities to maintain a strong and balanced sales pipeline.
<br><br>
Provide sales forecasts and reports to senior leadership
<br><br>
Ensure sales data is accurate
<br><br>
Developing Client Relationships
<br><br>
Build and maintain deep relationships at both executive (C-suite) and operational levels.
<br><br>
Collaborate with clients to understand their business goals and design tailored digital transformation strategies and be a trusted advisor for their Adobe Journey
<br><br>
Provide thought leadership and innovation with clients
<br><br>
Articulate the business value of Adobe products and services at Executive (C-suite level)
<br><br>
Collaboration & Coordination with Adobe Ecosystem
<br><br>
Work closely with cross-functional teams international and local regional teams including Account Executives, Solution Architects, and Delivery Teams, to ensure seamless deal execution.
<br><br>
Develop customised, value driven, proposals and lead the contracting process to meet both client and Adobe objectives.
<br><br>
Work with Adobe Partners to drive new initiatives and deal execution within the Middle East
<br><br>
Identify opportunities for sales optimisation
<br><br>
Driving Customer Success
<br><br>
Partner with delivery teams to ensure projects achieve client goals and deliver exceptional outcomes.
<br><br>
Build long-term client advocacy by highlighting the project successes to date and uncovering areas for further success to showcase Adobe’s ongoing value to their business.
<br><br>
Act as the conduit between clients and the wider Adobe ecosystem, ensuring value is created at every stage of the process
<br><br>
What You’ll Need to Succeed
<br>Skills & Qualities
<br><br>
Strong organisational skills with the ability to manage multiple priorities and deliver results under tight deadlines.
<br><br>
Firm knowledge of Adobe product range and the culture of business within the Middle East
<br><br>
A strategic attitude with a methodical approach to sales planning, pipeline management, and closing complex contracts.
<br><br>
An understanding of different commercial models including Time and Materials, Fixed Price, Outcome Based
<br><br>
Strong growth mindset and the ability to identify and complete areas of sales opportunity within the Middle East
<br><br>
Customer centric sales approach with a shown ability to identify and address client needs.
<br><br>
Willingness to travel for client engagements as required.
<br><br>
Strong presentation and proposal writing skills
<br><br>
Proficiency in Arabic and English is beneficial
<br><br>
Experience
<br><br>
A proven track record in building and maintaining client relationships, particularly at executive levels within the Middle East
<br><br>
Experience navigating global procurement processes and driving strategic sales to achieve targets.
<br><br>
A solid understanding of digital marketing, CRM, e-commerce, or related fields.
<br><br>
Experience working within a Consulting Services organisation and an understanding of crafting technology programmes and client outcomes
<br><br>
Previous experience in engagement management, project management, or consulting roles is beneficial.
<br><br>
Why Join Us?
<br>Adobe transforms how businesses connect with their customers. Join us to be part of a collaborative, innovative team working to solve important challenges and deliver exceptional outcomes for leading brands worldwide.
<br>If you are a results-driven sales professional passionate about digital transformation, we’d love to hear from you.
<br>About Adobe
<br>Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
<br><br>
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
<br><br>
Let’s Adobe together
<br>At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create.
<br><br>
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
<br><br>
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
<br><br>
<b>AI Use Guidelines for Interviews:</b><br>
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
<br><br>
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience .

Account Executive, Professional Services Sales

AvePoint

<div>
 <strong>
  Account Executive, Mid-Market &ndash; Saudi Arabia, Riyadh based
  <br/>
  <br/>
 </strong>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Are you ready to progress your sales career in the fast-growing tech industry? This position is your opportunity to becoming a high-earning sales executive in a rapid-growing industry. You provide the consultative sales mentality, and we&rsquo;ll provide you with all the resources that you need to be successful.
 <br/>
 <br/>
 <strong>
  What will you be doing?
  <br/>
  <br/>
 </strong>
 As an Account Executive, your role is to identify and qualify sales leads, pitch our award-winning software solutions to medium-sized enterprises, and manage the full sales cycle.
 <br/>
 <br/>
 <strong>
  Your Responsibilities Will Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Developing new prospects and expanding existing accounts
  </li>
  <li>
   Managing complex sales cycles with a consultative sales approach
  </li>
  <li>
   Planning and delivering presentations that give prospective and existing customers insights into how our solutions solve their challenges
  </li>
  <li>
   Working with dedicated pre-sales engineers and other cross-functional team members to help close business
  </li>
  <li>
   Communicating new product developments to prospective and existing clients
  </li>
  <li>
   Attending remote and on-site meetings with clients
  </li>
  <li>
   Collaborating with teams in different territories and offices
  </li>
  <li>
   Handling opportunities prospected by our Account Specialist team
  </li>
  <li>
   Implementing and executing effective sales campaigns to ensure maximum penetration of key accounts within your territory
  </li>
  <li>
   Maintaining an accurate and current pipeline of opportunities within the CRM system
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  OK, I'm interested... is this the job for me?
  <br/>
  <br/>
 </strong>
 We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.
 <br/>
 <br/>
 You are tasked with bringing in new business. This means you are a creative thinker who is confident and self-motivated with an entrepreneurial mindset. You take pride in seeing your hard work pay off when you see the final results.
 <br/>
 <br/>
 Other qualities you&rsquo;ll need to be a fit for this role include:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree required
  </li>
  <li>
   4+ years of previous sales experience
  </li>
  <li>
   Experience in the software/technology industry
  </li>
  <li>
   Experience with executive selling, both business and technical
  </li>
  <li>
   Excellent communication and listening skills &ndash; must be fluent in Arabic &amp; English
  </li>
  <li>
   Determination to surpass performance goals
  </li>
  <li>
   Willingness to learn
  </li>
  <li>
   Ability to work individually and within a highly collaborative team environment
  </li>
  <li>
   Plenty of initiative
  </li>
  <li>
   A persuasive manner
   <br/>
   <br/>
  </li>
 </ul>
 AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.
 <br/>
 <br/>
 Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
 <br/>
 <br/>
</div>


Account Executive, Mid-Market - Riyadh

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div><p><b><br>
Role Overview</b></p><p>
SAP is looking for a Solution Sales Executive Expert level (SSE), who is a strategic sales role that combines deep SAP expertise, business acumen, and end-to-end domain knowledge of the SAP Customer Experience Lines of Business (CX LoB) cloud to drive revenue, customer success, accelerate adoption of innovation (especially AI), and position the organisation as a market leader. The SSE shapes transformative solutions and delivers measurable value to customers through thought leadership, innovation, and strategic execution&mdash;supporting both specific CX LoB and the overall &ldquo;SAP Business Suite&rdquo; strategy.</p><p>
We are looking for a <b>Solution Sales Executive at expert level with specific experience in the CX area (commerce, marketing, sales &amp; marketing)</b>.</p><p></p><p><b><br>
Key Responsibilities</b></p><p><b>
Account Ownership &amp; Strategy:</b> Serve as the CX LoB owner for assigned accounts, developing and executing strategic account plans that align with customer goals, business objectives and the broader account plans of the account team.</p><p><b>
Drive the End-to-End Customer Value Journey with Domain Expertise: </b>Provide domain expertise and thought leadership in the solution area to understand and address high-priority business challenges. Lead end-to-end process mapping and the customer value journey, owning the transformation roadmap for the LoB.</p><p><b>
Pipeline &amp; Opportunity Management:</b> Identify and develop new business opportunities within existing accounts, driving pipeline growth and meeting revenue targets.</p><p><b>
Product Success &amp; Innovation: </b>Engage early with customers when new products are launched. Lead AI and innovation initiatives (e.g., scalable PoCs, partner co-investments).</p><p><b>
Enablement, Demos &amp; Prototypes: </b>Support solution advisors to ensure demo system readiness and manage enablement programmes. Collaborate with Demo &amp; Learning teams to provide updated assets and trial environments for scalable enablement programmes, as well as customised demos, POCs and prototypes with customer-specific data.</p><p><b>
Value Proposition &amp; Executive Engagement: </b>Collaborate with value advisors to craft compelling narratives that articulate ROI, value leakage, and competitive advantages. Conduct strategic discovery and workshops, and deliver persuasive pitches that present solutions to distinct customer business and buying-centre challenges to accelerate executive buy-in and drive demand independently of RFPs.</p><p><b>
Commercial Negotiations: </b>Navigate complex pricing and contractual discussions, balancing client expectations with organisational profitability and cloud revenue growth.</p><p><b>
Adoption &amp; Consumption: </b>Support Customer Success Management (CSM) communities, secure references, and manage escalations. Collaborate with CS and CS&amp;D adoption teams to ensure successful delivery of solutions and services, monitor outcomes, and drive continuous improvement to maximise customer value.</p><p><b>
Customer Success &amp; Field Impact: </b>Own CX LoB deal cycles, work hand in hand with the Customer Success Manager (CSM) team, and organise enablement and executive engagement. Elevate customer discussions to prioritise investment and drive measurable outcomes.</p><p><b>
Relationship Building &amp; Governance: </b>Drive C-suite engagement and Buying Centre alignment by fostering long-term, high-value relationships and converting executives into advocates and brand ambassadors. Conduct Quarterly Business Reviews (QBRs) with customers and internal stakeholders, focusing on solution adoption, innovation, risks and opportunities.</p><p><b>
Ecosystem &amp; Partner Engagement: </b>Own relationships with strategic consulting partners (e.g., Accenture, Deloitte, PwC, EY) and with VARs to co-innovate, develop joint go-to-market strategies, and shape disruptive solutions. Maintain direct, high-quality relationships with partner account leads.</p><p><b>
Collaboration &amp; Orchestration: </b>Align closely with Sales, CSM, and Marketing to ensure SSE impact is fully integrated into the go-to-market engine through a tailored GTM approach. Drive joint accountability and coordination across internal stakeholders to maximise market impact.</p><p><b>
Competitive &amp; Industry Expertise: </b>Maintain deep technical and functional expertise across SAP solutions. Stay at the forefront of emerging technologies and competitive trends to craft differentiated solutions that win in the market.</p><p></p><p><b><br>
Qualifications &amp; Competencies</b></p><ul><li>
10-15 years' industry, strong executive relationship-building skills with proven C-suite influence.
</li><li>B2B enterprise experience with multi-stakeholder SaaS cycles.</li></ul><ul><li>
Proven experience in account management or solution sales</li><li>
Strong understanding of solution sales, customer value realisation, and account planning methodologies; track record in expansion selling (account growth) within the CX area.</li><li>
Deep CX domain expertise, with a strong understanding of AI and innovation trends.</li><li>
Maps value levers and tell a quantified ROI story and create a compelling business case</li></ul><ul><li>
Strategic thinking, business acumen, relationship building and client advocacy skills.</li><li>
Excellent communication, negotiation, and stakeholder management abilities.</li></ul><p></p><p><b><br>
Why This Role Matters</b></p><p>
The SSE is pivotal in shaping SAP&rsquo;s market leadership in the CX suite by delivering transformative solutions, driving innovation (particularly in AI), and orchestrating value throughout the customer lifecycle. This role sits at the intersection of strategy, technology, and relationship management, ensuring customers realise the full value of their SAP investments and positioning the organisation for sustained growth.</p><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
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<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
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SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
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Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
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Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
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Requisition ID: 445750 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

CX Solution Sales Expert

Muhimma Digital Platform

<p>&nbsp;</p><p><strong>Job description:&nbsp;</strong></p><ol><li>Develop and maintain strong relationships with existing and potential clients, ensuring a deep understanding of their business needs and challenges.</li><li>Manage all stages of the sales funnel: lead generation, qualification, proposal, negotiation, and closing. Track and report on key sales metrics, including conversion rates, pipeline velocity, and revenue targets.</li><li>Use HubSpot CRM to track client interactions, manage the sales cycle, and forecast revenue.</li><li>Present Muhimma’s services—including Market Research, Data Analytics, and the Technology Platform—in a way that demonstrates clear value and ROI to clients.</li><li>Collaborate with marketing, product, and research teams to deliver tailored solutions and ensure client satisfaction.</li><li>Negotiate contracts to close deals that support both client needs and company revenue targets.</li><li>Stay updated on market trends, competitor activities, and customer feedback to identify new opportunities and inform service enhancements.</li></ol><p><strong>Requirements:</strong></p><ol><li>1- 4 years of prior sales experience, preferably in Market research, SaaS industries</li><li>Excellent presentation skills</li><li>Strong communication skills in Arabic and English<br>&nbsp;</li></ol>

Inside Sales Representative

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