operations manager

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office operations coordinator Jobs in Riyadh Saudi Arabia

office operations coordinator

office administrator

MillerKnoll

<div>
 <strong>
  Why join us?
  <br/>
  <br/>
 </strong>
 Our purpose is design for the good of humankind. It&rsquo;s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
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 <strong>
  Job Description &ndash; Office Administrator KSA
  <br/>
  <br/>
 </strong>
 <strong>
  Purpose of the job
  <br/>
  <br/>
 </strong>
 To provide sales and administrative support to the KSA based sales team. To ensure the showroom is well presented at all times.
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 <br/>
 <strong>
  Specific Responsibilities
  <br/>
  <br/>
 </strong>
 Manage back-of-house functions and support the day-to-day operations of the KSA entity, including all office-related activities. Handle incoming calls and emails directed to MillerKnoll KSA, ensuring timely and professional responses. Ensure an exceptional customer experience by maintaining high service standards across all touchpoints. Oversee daily office requirements, including purchasing supplies, stationery, CMF materials, software, and miscellaneous equipment. Coordinate local and international shipments using the FedEx software manager. Act as the primary point of contact for the IT department regarding office-related IT issues. Assist with hotel and travel arrangements for the team as required. Maintain an up-to-date log of monthly attendance and annual leave records in Excel and share it with the Administration Manager. Support Dealers and Market Managers with project tracking and CRM activities; Salesforce.com experience is preferred. Provide support to Dealers and Market Managers by managing company portal activities and delivering administrative assistance as required. Navigate government and company portals to ensure smooth issuance of PRO/GRO requests and collaborate with local service partners to facilitate required processes relating to MillerKnoll KSA
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 <strong>
  Resource management
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 </strong>
 Financial:
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 None
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 Human:
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 None
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 <strong>
  Contacts and relationships
  <br/>
  <br/>
 </strong>
 Internal contacts:
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 Sales Staff and Managers
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 HM Staff throughout International and the US
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 External contacts:
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 Clients
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 Dealers
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 <strong>
  Person profile
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 </strong>
 <strong>
  Education And Experience
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 </strong>
 Essential:
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 Good level of Education
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 Excellent English &ndash; spoken and written
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 Fluency in verbal and written Arabic is preferred.
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 Experience of administration/sales support
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 <strong>
  Competences
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  <br/>
 </strong>
 Essential:
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 Able to communicate effectively at all levels, by telephone and face-to-face
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 Computer skills &ndash; word, excel and email
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 Good organisational skills
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 Good level of financial awareness
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 <strong>
  Characteristics
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 </strong>
 Essential:
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 Very professional, friendly and confident
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 Well presented and smartly dressed
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 Able to keep work area tidy at all times
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 Able to deal with irate customers with confidence and to keep a &ldquo;calm approach&rdquo; at all times of stress
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 Happy to work on own initiative.
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 Flexible
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 Mature attitude essential
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 <strong>
  Who We Hire?
  <br/>
  <br/>
 </strong>
 Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We&rsquo;re committed to equal opportunity employment, including veterans and people with disabilities.
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 <br/>
 MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
</div>


Office Administrator

Bausch + Lomb

<div>
 <p>
  <strong>
   Bausch + Lomb
  </strong>
  is a leading global eye health organization dedicated to protecting and enhancing the gift of sight for millions of people worldwide. With a comprehensive portfolio of over 400 products, including contact lenses, lens care products, eye care products, and ophthalmic surgical devices, we have a significant global presence. Founded in 1853, we have over 12,000 employees and operate in nearly 100 countries.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Objectives / Purpose of the Job:
  </strong>
 </p>
 <p>
  Ensure that the company's administrative function and project management furthers the goals of the organization. Responsible for overseeing the daily operations of an office and its various departments. Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. Responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Oversee and support all administrative duties to ensure smooth day-to-day office operations.
  </li>
  <li>
   Maintain office efficiency by organizing procedures, managing filing systems, and overseeing supplies, equipment, and common areas.
  </li>
  <li>
   Purchase office supplies and equipment, maintaining proper stock levels.
  </li>
  <li>
   Supervise general office functions and report regularly to management.
  </li>
  <li>
   Provide progress updates to senior management and collaborate on improving office operations.
  </li>
  <li>
   Deliver administrative support including calendar management, meeting scheduling, research, and internal reporting.
  </li>
  <li>
   Coordinate domestic and international travel arrangements (flights, hotels, car rentals) for employees and leadership.
  </li>
  <li>
   Provide comprehensive administrative support across departments.
  </li>
  <li>
   Follow up on administrative invoice payments for accurate financial reporting.
  </li>
  <li>
   Track employee movements, including vacation schedules, ADM requests, and social security updates.
  </li>
  <li>
   Ensure timely processing and follow-up on administrative purchase orders.
  </li>
  <li>
   Collaborate with the HR team on employee onboarding, offboarding, and HR-related administrative tasks.
  </li>
  <li>
   Organize events across the Middle East, including hotel bookings and visa processing.
  </li>
  <li>
   Plan detailed travel logistics for senior leadership, including itineraries, transport, and meeting materials.
  </li>
  <li>
   Manage contract approvals and signatures using the Evisort platform.
  </li>
  <li>
   Prepare monthly administrative provisions with full justification of related expenses.
  </li>
  <li>
   Support general office needs such as supplies, event planning, meeting coordination, shipping, and mail handling.
  </li>
  <li>
   Ensure a safe, clean, and compliant working environment.
  </li>
  <li>
   Review and compare legal agreements (e.g. vendor, distributor, confidentiality) when signed by external parties.
  </li>
  <li>
   Ensure timely execution of approvals and signatures for Saudi Arabia entity signatories.
  </li>
  <li>
   Act as Company Secretary for the Bausch + Lomb Regional Headquarters.
  </li>
  <li>
   Maintain custody and availability of all original and copy legal and contractual documents.
  </li>
  <li>
   Assist with Evisort preparation and approvals for the Saudi Arabia team.
  </li>
  <li>
   Lead and track contract approval workflows for Saudi Arabia.
  </li>
  <li>
   Maintain and update distributor lists and coordinate with Quality on distributor qualifications.
  </li>
  <li>
   Validate and proofread contract content to ensure compliance with internal SOPs.
  </li>
  <li>
   Manage contract databases (hard and soft copies) for the region via Evisort.
  </li>
  <li>
   Lead the regional contract database project as a centralized data source.
  </li>
  <li>
   Maintain and update best practices, templates, and contract management guidelines.
  </li>
  <li>
   Ensure proper filing and quick retrieval of all original contracts.
  </li>
  <li>
   Validate distributor signatures on finalized contracts.
  </li>
  <li>
   Liaise with the PRO for all legalizations and departmental document processing.
  </li>
  <li>
   Coordinate with the PRO for the renewal of licenses for Saudi entities.
  </li>
  <li>
   Support office logistics such as lease expirations, trade license renewals, and transition-related documentation.
  </li>
  <li>
   Participate in preparing the annual administrative budget and monitoring related expenses.
  </li>
  <li>
   Conduct training on legal contract management and the corporate documentation system.
  </li>
  <li>
   Ensure documentation and contract databases are updated with relevant teams.
  </li>
  <li>
   Administer corporate GEMS system uploads for the TMEA region.
  </li>
  <li>
   Provide audit support through documentation, retrieval, and system compliance.
  </li>
  <li>
   Serve as a Securitate user supporting due diligence processes.
  </li>
  <li>
   Act as legal administrator for Legal Tracker, assisting law firms and internal legal teams with updates across TMEA.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Education &amp; Skills:
  </strong>
 </p>
 <ul>
  <li>
   Undergraduate BS, or bachelor&rsquo;s degree or a university degree is required.
  </li>
  <li>
   Advanced computing skills including Word, Excel, Outlook email and Power point.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   Proven of at least 1-2 years of office management, administrative, or assistant experience ideally gained within a multinational matrix organization.
  </li>
  <li>
   Knowledge of office management responsibilities, systems, and procedures.
  </li>
  <li>
   Experience in different field is advantageous.
  </li>
  <li>
   Experience of dealing with people at different levels throughout the organization and across the regions.
  </li>
  <li>
   Experience of dealing and price negotiation with vendors/suppliers.
  </li>
  <li>
   Ability to deal with strictly confidential information in a professional manner.
  </li>
 </ul>
 <p>
 </p>
</div>


webook.com

<div>
 Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
 <br/>
 <br/>
 If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
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 <br/>
 <strong>
  Role Overview:
  <br/>
  <br/>
 </strong>
 We are looking for a proactive and highly organized Office Manager to oversee office operations and support the execution of key operational initiatives under the direction of the CEO.
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 This role will ensure the office runs efficiently while coordinating across departments to support operational priorities, manage vendors and facilities, and drive administrative excellence. The ideal candidate is structured, detail-oriented, and comfortable working in a fast-paced environment with direct exposure to executive leadership.
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 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <strong>
  Office &amp; Operational Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee the day-to-day operations of the office to ensure an efficient and well-organized working environment
  </li>
  <li>
   Manage office facilities, maintenance, and workplace services
  </li>
  <li>
   Coordinate with vendors, service providers, and building management
  </li>
  <li>
   Monitor office budgets related to supplies, services, and operational needs
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   <br/>
  </li>
 </ul>
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  Cross-Department Coordination
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  <br/>
 </strong>
 <ul>
  <li>
   Act as a coordination point between departments to support operational execution
  </li>
  <li>
   Follow up on operational tasks and ensure alignment across teams when needed
  </li>
  <li>
   Support internal initiatives and projects assigned by the CEO
  </li>
  <li>
   Assist in tracking action items from leadership discussions and operational meetings
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Office Infrastructure &amp; Environment
  <br/>
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 </strong>
 <ul>
  <li>
   Ensure the office environment supports productivity, collaboration, and employee experience
  </li>
  <li>
   Coordinate office improvements, renovations, or workspace planning when needed
  </li>
  <li>
   Maintain office policies, procedures, and operational standards
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operational Support to Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the CEO on operational follow-ups and implementation of internal initiatives
  </li>
  <li>
   Prepare operational reports, summaries, or documentation when required
  </li>
  <li>
   Assist in coordinating internal leadership meetings and ensuring follow-ups on key action items
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business Administration, Operations Management, or a related field
  </li>
  <li>
   4-7 years of experience in Office Management, Operations, or Administrative Leadership roles
  </li>
  <li>
   Strong organizational and operational coordination skills
  </li>
  <li>
   Ability to manage multiple stakeholders and priorities
  </li>
  <li>
   Excellent communication and problem-solving abilities
  </li>
  <li>
   High level of professionalism and discretion
  </li>
  <li>
   Proficiency in Google Workspace
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience working closely with executive leadership
  </li>
  <li>
   Experience managing office operations in fast-growing companies
  </li>
  <li>
   Strong vendor management and operational planning skills
  </li>
 </ul>
</div>


Office Manager

Confidential

<p><strong>Executive Secretary to CEO/VP</strong><br /><br /><br /><br /><strong>Job Overview</strong><br /><br />Our Group aspires to be a world-class, professional global company with deep-rooted business fundamentals. Our success is driven by hiring and developing the most efficient and dynamic people and implementing advanced information systems. We are currently seeking a highly professional and experienced Executive Secretary to provide comprehensive, high-level administrative support to our Chief Executive Officer (CEO) and Vice President (VP). The ideal candidate will be a proactive, organised, and discreet individual capable of managing a demanding workload in a fast-paced environment. This role is critical to ensuring the smooth and efficient operation of our executive office.<br /><br /><strong>Responsibilities</strong><br /><br /> </p><ul><li>Manage and maintain the complex and demanding schedules of the CEO and VP, including arranging appointments, meetings, and conferences.</li><li>Coordinate all aspects of executive travel, including booking flights, accommodation, and ground transportation, and preparing detailed itineraries.</li><li>Prepare and edit correspondence, communications, presentations, and other documents on behalf of the executives.</li><li>Act as the primary point of contact between the executives and internal/external stakeholders, screening and directing phone calls and emails.</li><li>Organise and attend meetings, ensuring the executives are well-prepared; this includes taking minutes, distributing them, and following up on agreed action points.</li><li>Handle confidential information with the utmost discretion and integrity.</li><li>Manage executive expenses, process invoices, and assist with budget tracking for the executive office.</li><li>Conduct research and compile data to prepare documents for review and presentation by executives.</li><li>Maintain an efficient and organised filing system for both electronic and physical documents.</li></ul><p><strong>Qualifications</strong><br /><br /> </p><ul><li>Proven experience as an Executive Secretary, Executive Assistant, or in a similar senior administrative role, supporting C-level executives.</li><li>Exceptional organisational, planning, and time-management skills with a proven ability to multitask and prioritise work.</li><li>High proficiency in the complete Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).</li><li>Excellent verbal and written communication skills in English; fluency in Arabic is highly advantageous.</li><li>A high degree of professionalism, discretion, and an understanding of the importance of confidentiality.</li><li>The ability to work independently, remain calm under pressure, and meet tight deadlines.</li><li>A proactive approach to problem-solving with strong decision-making capabilities.</li><li>A bachelor's degree in Business Administration, Secretarial Studies, or a related field is preferred.</li></ul><p><br /><strong>Benefits</strong><br /><br /> </p><ul><li>A competitive remuneration package.</li><li>An opportunity to work in a dynamic and professional environment that supports career growth and development.</li><li>Play an integral role within a forward-thinking company that is a leader in its field.</li></ul><p> </p>

Executive Secretary to CEO/VP

Edwards Lifesciences

<div>
 Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our
 <strong>
  Office Operations Coordinator
 </strong>
 position is a unique career opportunity that could be your next step towards an exciting future.
 <br/>
 <br/>
 <strong>
  How you'll make an impact:
  <br/>
  <br/>
 </strong>
 Provide administrative support to assigned department, individual, and/or area.
 <br/>
 <br/>
 <ul>
  <li>
   Plan and execute meetings and events with some supervision.
  </li>
  <li>
   Utilize all relevant computer applications to support the creation of correspondence and presentations, track and chart metrics data, perform accurate data entry, and generate reports that support departmental operations, organizational initiatives, or executive-level management.
  </li>
  <li>
   HR Support: Assist with onboarding, training schedules, and employee requests. Managing Visas for non saudi&rsquo;s and government portals.
  </li>
  <li>
   Shipments &amp; Logistics: Handle incoming/outgoing shipments (DHL, Aramex, FedEx), prepare documents, and track deliveries.
  </li>
  <li>
   Ensure the preparation of information, documents, and logistics for assigned department, significant organizational group, or executive level management.
  </li>
  <li>
   Reporting &amp; Documentation: Prepare monthly admin reports and share it with the HR and Country Manager.
  </li>
  <li>
   Perform general administrative activities including screening and directing phone calls, filing as well as composing and typing general correspondence under limited direction.
  </li>
  <li>
   Assistance to the company employees with respect to various administrative tasks including:
  </li>
  <li>
   Travel arrangements i.e. flight, car rental, accommodation bookings
  </li>
  <li>
   Processing and preparation of travel expenses
  </li>
  <li>
   Tailoring/finalizing business presentations
  </li>
  <li>
   Prepare meeting minutes
  </li>
  <li>
   Managing corporate credit cards, liaising with IT for setting up Phones and laptop.
  </li>
  <li>
   Schedule domestic and international travel in compliance with existing policies and procedures, including organizing taxi&rsquo;s and coordinating for hotel bookings.
  </li>
  <li>
   Cooperate and support larger corporate events (e.g. conferences, team-buildings, together with Office Supervisor).
  </li>
  <li>
   Provide event management support for HR department (e.g. social team events, charity occasions, volunteer initiatives).
  </li>
  <li>
   Liaise via telephone and in person, establishing and maintaining relationships with external suppliers relevant to events such as hotels, restaurants, event agencies, entertainment providers and other participating parties
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What you'll need:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s in business administration or any other related fields.
  </li>
  <li>
   6 years of experience in similar role including executive experience.
  </li>
  <li>
   Strong command of English, both written and verbal.
  </li>
  <li>
   Solid communication and interpersonal skills.
  </li>
  <li>
   Advanced proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  </li>
  <li>
   Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.
  </li>
  <li>
   Previous experience in event coordination and booking management is preferred.
  </li>
  <li>
   Quick learner with the ability to adapt to new absorb information within new fields.
  </li>
  <li>
   Background in science or healthcare-related fields is a plus.
  </li>
  <li>
   Completes tasks in resourceful and effective ways.
  </li>
  <li>
   Ability to manage internal and external confidential information with utmost discretion.
  </li>
  <li>
   Works autonomously within established procedures and practices.
  </li>
  <li>
   Ability to work in a fast paced, dynamic work environment.
  </li>
  <li>
   Strict attention to detail.
  </li>
  <li>
   Ability to interact professionally with all organizational levels.
  </li>
  <li>
   Pro-active attitude, an enthusiastic, driven, "can-do" attitude rather than waiting for things to happen.
  </li>
  <li>
   Highly organized, accurate, consistent and dedicated to performing the internal/external client experience.
  </li>
  <li>
   Works well under pressure.
  </li>
 </ul>
</div>


Office Operations Coordinator

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: PMO EXECUTIVE L3
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>State/Province: Riyadh Province
</div></div></div></div><div><div><div><div>Posting Start Date: 3/9/26
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Responsibilities
</b></p><ul><li>Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery.
</li><li>Work with IT Global Program Management Office and cross functional PMOs to define the approach
</li><li>Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc.
</li><li>Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level
</li><li>Assist with FY Plan and Outlook activities
</li><li>Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook &Atilde;&cent;&Acirc;&Acirc; function, portfolio and program/project levels.
</li><li>Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc.
</li><li>Improve communications, content and transparency of information with key customers
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>To qualify for the role you must have
</b></p><ul><li>Degree at university level
</li><li>English language skills - excellent written and verbal communication
</li><li>3+ years of experience, including demonstrated project management and financial management experience
</li><li>End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial)
</li><li>Experience in end-to-end financial management &Atilde;&cent;&Acirc;&Acirc; plan, forecast, actual &Atilde;&cent;&Acirc;&Acirc; function, portfolio and program/project levels
</li><li>Very good understanding of service delivery related key performance indicators
</li><li>Project delivery experience in a similar IT environment
</li><li>Experience working in a global IT environment
</li><li>Business Analytic skills
</li><li>Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
</li><li>Customer orientation and responsiveness
</li><li>Ability to deal efficiently with escalations and difficult situations/people under pressure
</li><li>Outstanding self-management , influence management , information presentation and interpersonal, communication
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div></div></div></div></div></div><div></div><div><div><div><div>Mandatory Skills: Project Management .<br>
<p></p>Experience: 5-8 Years .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

PMO EXECUTIVE L3

Careem

<div>
 <strong>
  About the Company
  <br/>
  <br/>
 </strong>
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 <br/>
 <br/>
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 <br/>
 <br/>
 <strong>
  <em>
   We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
   <br/>
   <br/>
  </em>
 </strong>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support Operational Performance: Assist in monitoring key operational metrics such as order fulfilment, stock availability, picking accuracy and quality
  </li>
  <li>
   Process Improvement: Identify areas for process improvement and build SOPs
  </li>
  <li>
   Capacity Planning: Plan the shifts structure and manpower according to demand patterns
  </li>
  <li>
   Team Management: Supervise the ops team and foster a positive and productive team environment
  </li>
  <li>
   Training Sessions: Conduct training sessions on SOPs and do spot checks to evaluate the performance
  </li>
  <li>
   Quality &amp; Accuracy Maintenance: Ensure that catalogs are kept up to date with correct product details, pricing, and availability
  </li>
  <li>
   Team Collaboration: Work closely with internal teams, including logistics, commercial, and customer support, to ensure smooth day-to-day operations and resolve challenges effectively
  </li>
  <li>
   Conduct Interviews: Lead the end to end hiring process for ops team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A minimum of 2&ndash;3 years of experience in on-ground operations is required.
  </li>
  <li>
   Proficiency in English is essential, and the ability to communicate in Urdu or Hindi is highly preferred.
  </li>
  <li>
   Analytical Mindset: Ability to read and interpret data, draw insights, and make data-driven decisions to improve performance.
  </li>
  <li>
   Team Leadership: Strong leadership skills with a structured approach to resolving issues.
  </li>
  <li>
   Technical Proficiency: Comfortable working with internal dashboards, Excel/Google Sheets, and CRM tools. SQL knowledge is a plus.
  </li>
  <li>
   Problem-Solving Skills: Ability to identify pain points in operations and implement actionable solutions.
  </li>
  <li>
   Excellent Communication: Ability to interact with vendors professionally and guide them through operational processes.
  </li>
  <li>
   Agility &amp; Adaptability: Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing business needs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;ll Provide You
  <br/>
  <br/>
 </strong>
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 <br/>
 <br/>
 <ul>
  <li>
   Work and learn from great minds by joining a community of inspiring colleagues.
  </li>
  <li>
   Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  </li>
  <li>
   Explore new opportunities to learn and grow every day.
  </li>
  <li>
   Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
  </li>
  <li>
   Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
  </li>
 </ul>
</div>


Operations Coordinator

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