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operations manager

Infinite pl

<div><div>Infinite pl, is a digital led tech firm driven to become a digital logistics pioneer by harnessing the power of people, data, and platforms. We are enabled through in-house, external, network, &amp; other investment capabilities which we utilize to orchestrate &amp; build innovative platforms that tackle complex problems within logistics &amp; adjacent sectors.</div><div>
</div><div>
Infinite pl&rsquo;s mission is nothing short of a logistics revolution! We're here to enrich the experiences of governments, businesses, and residents around the world through cutting-edge digital solutions.</div><div>
&quot;We're not just players; we're game-changers.&quot;</div> 
<div></div>
<h3 class="jobSectionHeader">
Job Summary:</h3><ul><li>
We are seeking an experienced Operations Manager to lead the technical operations team responsible for running a mission-critical platform with a target availability of 99.99%. The role will ensure service stability, SLA achievement, ITSM process compliance, security and regulatory compliance, and continuous improvement across operations. The Operations Manager will own day-to-day service operations, major incident leadership, operational readiness, vendor coordination, and reporting to senior stakeholders.</li></ul><h3 class="jobSectionHeader">
Key Objectives:</h3><ul><li>
Oversee stable operations for the platform with 99.99% availability.</li><li>
Enforce and continuously improve ITSM processes (Incident, Problem, Change, Request, Release, Knowledge, CMDB).</li><li>
Ensure SLA / SLO compliance, operational readiness, and performance reporting.</li><li>
Maintain strong security posture and ensure adherence to applicable compliance requirements.</li></ul><h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul><li>
1) Service Operations Leadership</li><li>
Oversee the platform operations team (NOC/Operations Engineers/SRE-like functions as applicable) to ensure reliable, secure, and high-performing services.</li><li>
maintain clear operating rhythms: daily ops reviews, weekly service health checks, monthly SLA reviews, and quarterly service improvement plans.</li><li>
Drive on-call readiness, shift coverage, escalation paths, and decision-making during critical events.</li><li>
2) ITSM Process Ownership &amp; Compliance</li><li>
Own and enforce ITSM processes end-to-end.</li><li>
Audit operational adherence and drive corrective actions for non-compliance.</li><li>
3) SLA, Availability, and Reliability Management</li><li>
Ensure continuous tracking and achievement (availability, response time, resolution time, performance).</li><li>
Manage availability and resilience practices: redundancy validation, capacity planning, proactive monitoring, and performance tuning.</li><li>
Lead post-incident reviews and drive measurable improvements.</li><li>
4) Security &amp; Compliance, Partner with security teams to ensure:</li><li>
Timely patching and remediation</li><li>
Secure configuration baselines</li><li>
Audit readiness and evidence collection</li><li>
Incident response alignment and reporting</li><li>
Enforce least privilege access and periodic access reviews.</li><li>
5) Monitoring, Observability, and Operational Tooling</li><li>
Ensure comprehensive monitoring and alerting coverage for infrastructure, applications, APIs, databases, integrations, and security events.</li><li>
Ensure operational toolchain effectiveness (ITSM tool, monitoring, CI/CD visibility, CMDB, asset management).</li><li>
6) Stakeholder &amp; Vendor Management</li><li>
Act as the primary operations interface for internal stakeholders and external partners/vendors.</li><li>
Manage vendor SLAs and ensure effective collaboration for incident resolution, patching, upgrades, and service improvements.</li><li>
Provide clear operational communications during incidents and planned maintenance.</li><li>
7) Reporting &amp; Governance</li><li>
Produce weekly/monthly service reports including SLA performance, availability, incidents, trends, risks, and improvement actions.</li><li>
Maintain an operational risk register and ensure mitigation plans are executed.</li><li>
Present service health and improvement plans to leadership.</li></ul><h3 class="jobSectionHeader">
Required Qualifications:</h3><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, Engineering, or equivalent experience.</li><li>
5+ years in IT operations / production support roles, with 2+ years leading teams for critical services.</li><li>
Strong hands-on understanding of operating high-availability platforms (24/7 environments).</li><li>
Proven experience implementing and running ITSM processes in production (ITIL-aligned).</li></ul><h3 class="jobSectionHeader">
Technical &amp; Professional Skills:</h3><ul><li>
Deep understanding of incident/problem/change management, operational readiness, and service governance.</li><li>
Experience with cloud and modern platform operations (e.g., cloud infrastructure, APIs, containerized services) is preferred.</li><li>
Ability to define, track, and improve operational KPIs and reliability metrics.</li><li>
Strong stakeholder management, structured communication, and decision-making under pressure.</li></ul><h3 class="jobSectionHeader">
Preferred Certifications:</h3><ul><li>
ITIL Foundation / ITIL Managing Professional (or equivalent ITSM certification)</li><li>
ISO 27001 awareness/certification or security-related certifications</li><li>
Cloud certifications (GCP) is a plus</li></ul><h3 class="jobSectionHeader">
Working Model:</h3><ul><li>
Full-time, includes on-call leadership and participation in major incident bridges as required.</li></ul><div>
Infinite pl ️ - where innovation meets logistics, and the journey is Infinitely boundless!</div><div>
Let's disrupt logistics together and explore infinite opportunities!</div>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Operations Manager

Hilton

<div>Operations Manager
A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. 
 
 
What will I be doing? 
As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)</li>
<li>Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals</li>
<li>Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded</li>
<li>Respond to audits that are completed by the company to ensure continual improvement is achieved</li>
<li>Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations</li>
<li>Comply and exceed hotel and company Service Standards</li>
<li>Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action</li>
<li>Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company</li>
<li>Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction</li>
<li>Hold regular briefings and communication meetings with the HOD team</li></ul>
What are we looking for? 
A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:<ul>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management</li>
<li>Experience in managing budgets, revenue proposals and forecasting results</li>
<li>In-depth knowledge of the hotel / leisure / service sector</li>
<li>Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets</li>
<li>Accountable and resilient</li>
<li>Ability to work under pressure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Match | ماتش

<div>
 
 
 Job Title:
 
 Area Manager
 
 
 
 Reports to:
 
 Regional Sales Manager / Sales Director
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Grade:
 
 Manager
 
 
 
 Primary Purpose:
 
 
 
 Responsible for managing and driving the overall performance of multiple retail branches within the assigned area. Ensures achievement of sales targets, operational excellence, and alignment with company strategies through effective leadership and control of store operations.
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Oversee and manage the performance of all branches within the assigned area.
 
 
 &bull; Ensure achievement of sales targets and KPIs across all stores.
 
 
 &bull; Develop and implement action plans to improve sales and operational performance.
 
 
 &bull; Conduct regular store visits to ensure compliance with company standards and policies.
 
 
 &bull; Lead, coach, and develop branch managers and their teams.
 
 
 &bull; Ensure high levels of customer service and brand representation.
 
 
 &bull; Coordinate with HR and Training teams on recruitment, onboarding, and staff development.
 
 
 &bull; Monitor stock levels, inventory accuracy, and merchandising standards.
 
 
 &bull; Control budgets, expenses, and operational costs within the area.
 
 
 &bull; Prepare and submit performance reports to senior management.
 
 
 &bull; Identify business opportunities, challenges, and market trends within the area.
 
 
 
 Qualifications &amp; Experience:
 
 
 
 &bull; Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (preferred).
 
 
 &bull; Minimum of 6&ndash;8 years of experience in retail management, with at least 3 years as an Area Manager or Multi-Store Manager.
 
 
 &bull; Experience in perfumes, cosmetics, or fashion retail is preferred.
 
 
 &bull; Proven ability to manage multiple branches and achieve sales targets.
 
 
 &bull; Strong leadership and people management skills.
 
 
 &bull; Excellent analytical and reporting abilities.
 
 
 
 Skills:
 
 
 
 &bull; Multi-branch operations management.
 
 
 &bull; Sales strategy and performance analysis.
 
 
 &bull; Leadership, coaching, and team development.
 
 
 &bull; Budgeting and cost control.
 
 
 &bull; Problem-solving and decision-making.
 
 
 &bull; Knowledge of retail KPIs, inventory control, and visual merchandising.
 
 
 
 Language Requirements:
 
 
 
 &bull; Fluent in Arabic and English (spoken and written)
 
 
 
</div>

Area Operations Manager

Qiddiya Investment Company

<div>The Operations Manager is responsible for overseeing the day-to-day operational performance and coordination of Qiddiya's city assets. This role serves as a critical link between strategic planning and operational execution, ensuring that all city operations are delivered efficiently, safely, and in alignment with the guest experience standards and operational readiness objectives. 
Requirements<ul><li> 
Manage and coordinate daily city operations across multiple assets, ensuring seamless service delivery and adherence to operational KPIs.</li><li>Oversee the implementation and continuous improvement of Standard Operating Procedures (SOPs) and operational policies across assigned areas of responsibility.</li><li>Act as a primary coordination point between the City Command Unit, Security, Fire &amp; Life Safety, Facilities, and asset-level operational teams.</li><li>Monitor operational performance metrics, identify areas for improvement, and drive corrective actions to maintain operational excellence.</li><li>Support the planning and execution of major events, seasonal activations, and phased asset openings from an operational readiness perspective.</li><li>Lead or contribute to operational readiness assessments, pre-opening checklists, and testing &amp; commissioning activities.</li><li>Manage vendor and contractor relationships for operational services, ensuring compliance with contractual SLAs and quality standards.</li><li>Prepare operational reports, dashboards, and briefings for senior leadership and cross-functional stakeholders.</li></ul>
Key Qualifications &amp; Experience<ul><li>Minimum 8&ndash;10 years of progressive experience in operations management within large-scale entertainment, hospitality, mixed-use developments, or urban operations environments.</li><li>Demonstrated ability to manage cross-functional teams and coordinate complex operational processes across multiple stakeholders.</li><li>Strong understanding of operational readiness methodologies, testing &amp; commissioning, and pre-opening planning.</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Experience operating in the GCC region and familiarity with Saudi Vision 2030 giga-projects is highly advantageous.</li><li>Manage and coordinate daily city operations across multiple assets, ensuring seamless service delivery and adherence to operational KPIs.</li><li>Oversee the implementation and continuous improvement of Standard Operating Procedures (SOPs) and operational policies across assigned areas of responsibility.</li><li>Act as a primary coordination point between the City Command Unit, Security, Fire &amp; Life Safety, Facilities, and asset-level operational teams.</li><li>Monitor operational performance metrics, identify areas for improvement, and drive corrective actions to maintain operational excellence.</li><li>Support the planning and execution of major events, seasonal activations, and phased asset openings from an operational readiness perspective.</li><li>Lead or contribute to operational readiness assessments, pre-opening checklists, and testing &amp; commissioning activities.</li><li>Manage vendor and contractor relationships for operational services, ensuring compliance with contractual SLAs and quality standards.</li><li>Prepare operational reports, dashboards, and briefings for senior leadership and cross-functional stakeholders.</li></ul></div>

Manager - Operations Manager

TSS INFORMATION SYSTEMS PRIVATE LIMITED,INFOPARK,KOCHI

We are seeking an experienced and results-driven Operations Manager to oversee retail and store operations for a leading Beauty &amp; Cosmetics brand in Riyadh. The ideal candidate will be responsible for driving operational excellence, sales performance, customer experience, and team leadership across multiple stores.⸻Key Responsibilities<ul><li>Oversee daily operations across stores to ensure smooth functioning and achievement of sales targets</li><li>Drive revenue growth, KPIs, and profitability</li><li>Monitor inventory management, stock control, shrinkage, and replenishment</li><li>Ensure VM standards and brand guidelines are consistently maintained</li><li>Lead, coach, and develop Store Managers and retail teams</li><li>Optimize staffing, scheduling, and manpower planning</li><li>Ensure compliance with company policies, SOPs, and local regulations</li><li>Enhance customer experience and service standards</li><li>Coordinate with Marketing, Buying, and Supply Chain teams</li><li>Analyze sales reports, performance metrics, and implement corrective action plans</li></ul>⸻Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Retail Management, or related field</li><li>5&ndash;8+ years of experience in retail operations (Beauty/Cosmetics preferred)</li><li>Strong understanding of retail KPIs, P&amp;L management, and inventory control</li><li>Experience managing multiple stores (multi-unit management preferred)</li><li>Strong leadership and team management skills</li><li>Arabic speaker preferred (for KSA market)</li><li>Proficiency in MS Office and retail POS systems</li></ul>⸻Key Competencies<ul><li>Commercial acumen</li><li>Leadership &amp; team development</li><li>Customer-centric mindset</li><li>Analytical &amp; problem-solving skills</li><li>Strong communication and stakeholder management</li></ul>Job Types: Full-time, Permanent

Operations Manager Cosmetics

aljeel Medical

<div>
 
 
 Job Purpose:
 
 
 
 The NUPCO Manager oversees all operational and commercial activities related to NUPCO, ensuring smooth execution of purchase orders, on-time supply, accurate reporting, and full alignment with internal departments a, manufacturers and NUPCO. The role ensures revenue achievement, resolves supply delays, and supports the team to meet NUPCO&rsquo;s operational and commercial requirements.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 1. NUPCO Reporting &amp; Coordination
 
 
 <ul>
 <li>
 Monitor and review all NUPCO-related reports on a daily, weekly, and monthly basis.
 </li>
 <li>
 Ensure accurate and timely submission of required NUPCO data and documentation.
 </li>
 <li>
 Maintain continuous communication with NUPCO to address updates, inquiries, and follow-ups.
 </li>
 </ul>
 
 
 2. Purchase Order (PO) Management
 
 
 <ul>
 <li>
 Follow up on all supplied (delivered) POs and ensure proper documentation.
 </li>
 <li>
 Monitor new purchase orders and ensure timely approval of new PRs/POs.
 </li>
 <li>
 Review and approve all new purchase requests.
 </li>
 <li>
 Follow up on partial deliveries and ensure closure or completion of remaining quantities.
 </li>
 <li>
 Track pending and overdue purchase orders and escalate delays when necessary.
 </li>
 </ul>
 
 
 3. Supply &amp; Inventory Control
 
 
 <ul>
 <li>
 Ensure accurate stock levels for NUPCO items and monitor warehouse inventory.
 </li>
 <li>
 Follow up with suppliers and manufacturers to open new orders and confirm timelines.
 </li>
 <li>
 Follow up on inbound shipments, delivery schedules, and supply confirmations.
 </li>
 <li>
 Resolve any supply chain delays or discrepancies with internal teams and warehouses.
 </li>
 </ul>
 
 
 4. Revenue &amp; Financial Performance
 
 
 <ul>
 <li>
 Ensure monthly and quarterly revenue achievement from all NUPCO business.
 </li>
 <li>
 Monitor sales revenue (POD) and ensure full realization.
 </li>
 <li>
 Ensure financial accuracy and alignment between sales, inventory, and supply chain.
 </li>
 <li>
 Provide management with revenue risk assessments and corrective actions.
 </li>
 </ul>
 
 
 5. Forecasting &amp; Budgeting
 
 
 <ul>
 <li>
 Prepare and submit forecast reports for products, supply, and revenue.
 </li>
 <li>
 Raise monthly and quarterly sales reports for NUPCO business.
 </li>
 <li>
 Support annual budget planning with accurate data and projections.
 </li>
 </ul>
 
 
 6. Team Leadership &amp; Internal Communication
 
 
 <ul>
 <li>
 Define clear tasks and responsibilities for the NUPCO operations team.
 </li>
 <li>
 Support and guide the team to ensure successful and timely execution of their duties.
 </li>
 <li>
 Act as the main point of communication between the NUPCO team and other departments, including Sales, Finance, Regulatory, Warehouse, and Supply Chain.
 </li>
 <li>
 Provide continuous updates to management and highlight risks or improvement areas.
 </li>
 </ul>
 
 
 7. Issue Resolution &amp; Compliance
 
 
 <ul>
 <li>
 Resolve delays, supply issues, and operational challenges related to NUPCO.
 </li>
 <li>
 Ensure compliance with NUPCO policies, timelines, and documentation requirements.
 </li>
 <li>
 Coordinate with QA, Logistics, and Regulatory departments for any special requirements.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Biomedical Engineering, Business, Supply Chain Management, Operations, or a related field.
 </li>
 <li>
 Above 5 years of experience in operations (preferably with NUPCO experience).
 </li>
 <li>
 Strong communication skills and experience in stakeholder management.
 </li>
 <li>
 Proficiency in ERP systems (e.g., Oracle Fusion) is an advantage.
 </li>
 <li>
 Proficiency in NUPCO portal.
 </li>
 <li>
 Excellent problem-solving, leadership, and coordination abilities.
 </li>
 </ul>
 
 
</div>

NUPCO Operations Manager

Golf Saudi

<div>
 
 
 GENERAL SUMMARY:
 
 
 
 The Golf Operations Manager is responsible for overseeing all aspects of the golf operations at one (1) of the Qiddiya Golf Courses, ensuring a world-class experience for members and guests. This role includes managing the day-to-day operations of the golf course, including the golf shop, tee times, tournaments, golf academy and all golf events. The ideal candidate will have extensive experience in golf management, a passion for the game, and the ability to lead a team in delivering exceptional service.
 
 
 
 
 
 
 JOB OVERVIEW &ndash; PURPOSE AND SCOPE
 
 
 
 The purpose of the Golf Operations Manager is to lead the golf operations team in providing a seamless and memorable golfing experience. This role involves managing the operational aspects of the golf course, including the coordination of tee times, tournaments, and special events, as well as overseeing the golf shop and golf academy. The Golf Operations Manager is also responsible for maintaining the highest standards of service, ensuring the course is in pristine condition, and upholding the club&rsquo;s reputation for excellence.
 
 
 
 
 
 
 RESPONSIBILITIES AND DUTIES
 
 
 
 
 
 
 
 Golf Course Operations Management:
 
 
 
 &middot; Oversee the daily operations of the golf course, ensuring it is maintained to the highest standards.
 
 
 &middot; Manage tee time reservations, ensuring efficient scheduling and a smooth flow of play.
 
 
 &middot; Monitor the pace of play on the course, addressing any issues that arise to ensure an enjoyable experience
 
 
 for all players.
 
 
 
 
 
 
 Pro Shop and Retail Management:
 
 
 
 &middot; Oversee the operations of the pro shop, including inventory management, merchandising, and sales.
 
 
 &middot; Ensure that the pro shop offers a wide range of high-quality golf equipment, apparel, and accessories that
 
 
 meet the needs of members and guests.
 
 
 &middot; Implement sales strategies and promotions to increase pro shop revenue.
 
 
 
 
 
 
 Player Services:
 
 
 
 &middot; Oversee player services, including bag drop, club cleaning, and golf cart management, ensuring that all
 
 
 aspects of the golfing experience are seamless.
 
 
 &middot; Ensure that all staff are knowledgeable about the course and able to assist players with any questions or
 
 
 concerns.
 
 
 
 
 
 
 &middot; Tournament and Event Coordination:
 
 
 
 &middot; Plan and coordinate all golf tournaments and special events, working closely with the events team to
 
 
 ensure they run smoothly and meet the club&rsquo;s standards.
 
 
 &middot; Manage all aspects of tournament logistics, including registration, pairings, scoring, and prize distribution.
 
 
 &middot; Ensure that all events are well-organised and provide an exceptional experience for participants.
 
 
 
 
 
 
 Member and Guest Relations
 
 :
 
 
 &middot; Build and maintain strong relationships with members and guests, ensuring their needs and preferences are understood and met.
 
 
 &middot; Address any member or guest concerns or complaints promptly and professionally, striving to exceed their expectations.
 
 
 &middot; Implement programs and services that enhance the overall member experience, such as clinics, lessons, and social events.
 
 
 
 
 
 
 Staff Management and Development:
 
 
 
 &middot; Recruit, train, and manage a team of golf operations staff, including pro shop attendants, starters, caddies, and marshals.
 
 
 &middot; Foster a positive and professional work environment that encourages teamwork, high morale, and a commitment to excellence.
 
 
 &middot; Conduct regular performance evaluations, providing feedback and coaching to ensure staff meet the club&rsquo;s high standards of service.
 
</div>

Golf Operations Manager

Explore 1035+ Operations manager in Riyadh Saudi Arabia this March. Find roles across top companies and apply now to boost your career.

1035 operations manager jobs In Riyadh Saudi Arabia

Operations Manager

Operations Manager

Area Operations Manager

Manager - Operations Manager

Operations Manager Cosmetics

NUPCO Operations Manager

Golf Operations Manager