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operations manager

2P Perfect Presentation

<div>
 
 We seeking to attract distinguished professional talents to join our team. We are pleased to announce a job vacancy for the position of
 
 Operations and Follow-up Services Manager
 
 . We are looking for a leader with strong operational expertise, capable of developing performance, enhancing service quality, and ensuring effective execution of operations .
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Supervise daily operations and ensure smooth and efficient workflow.
 </li>
 <li>
 Develop operational plans and enhance procedures and operational policies.
 </li>
 <li>
 Manage work teams, assign tasks, and monitor performance continuously.
 </li>
 <li>
 Follow up on projects and operations and address operational challenges.
 </li>
 <li>
 Prepare periodic reports and provide recommendations to senior management.
 </li>
 <li>
 Coordinate with various departments to enhance the quality of follow-up and operational services.
 </li>
 <li>
 Monitor and improve KPIs (Key Performance Indicators).
 </li>
 </ul>
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Management, Public Administration
 
 , or any related field.
 </li>
 <li>
 Minimum of
 
 7 years of experience
 
 in management and follow-up.
 </li>
 <li>
 
 Preference
 
 for candidates with experience in the
 
 Information Technology sector
 
 .
 </li>
 <li>
 Experience working in
 
 hospitals or the healthcare sector
 
 in general.
 </li>
 <li>
 Strong skills in planning, analysis, and project management.
 </li>
 <li>
 Ability to work under pressure and make effective decisions.
 </li>
 <li>
 Proficiency in Microsoft Office and operational management systems.
 </li>
 <li>
 Excellent communication skills and the ability to work with various internal and external stakeholders.
 </li>
 </ul>
 
 
</div>

Operations Manager

Confidential

<div>
 
 
 Operations Manager &ndash; Manpower Services (KSA)
 
 
 
 
 Location: Saudi Arabia
 
 
 
 
 Industry: Manpower Supply | Staffing | Recruitment
 
 
 
 
 
 
 
 About the Company
 
 
 
 We are a distinguished manpower solutions provider in Saudi Arabia, delivering comprehensive workforce services with a strong commitment to excellence, reliability, and operational efficiency. As we continue to expand our footprint across key market sectors, we are seeking an accomplished and strategic Operations Manager to lead operational performance, drive business development initiatives, and strengthen long-term client partnerships.
 
 
 
 
 
 
 Role Overview
 
 
 
 The Operations Manager will play a pivotal role in shaping the company&rsquo;s operational direction, driving revenue growth, and ensuring exceptional service delivery. The successful candidate will bring deep industry expertise, strong commercial acumen, and the ability to build and lead high-performing teams within a fast-paced and evolving environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide strategic and operational leadership across all manpower-related functions.
 </li>
 <li>
 Drive business expansion by identifying, pursuing, and securing new client contracts.
 </li>
 <li>
 Build and maintain influential relationships with key stakeholders and corporate clients.
 </li>
 <li>
 Oversee full-cycle recruitment, mobilization, deployment, and workforce management.
 </li>
 <li>
 Implement and optimize operational frameworks, SOPs, and performance KPIs.
 </li>
 <li>
 Ensure strict adherence to Saudi labor regulations, compliance standards, and company policies.
 </li>
 <li>
 Lead cross-functional collaboration to enhance service delivery and operational efficiency.
 </li>
 <li>
 Analyze market trends to identify growth opportunities and competitive advantages.
 </li>
 <li>
 Deliver comprehensive operational, financial, and performance reports to senior leadership.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, HR, Operations, or a related field; an advanced degree is an advantage.
 </li>
 <li>
 Progressive experience in manpower services, staffing, or recruitment
 </li>
 <li>
 Proven success in business development, contract negotiation, and client relationship management.
 </li>
 <li>
 Strong knowledge of Saudi labor laws, operational compliance, and manpower processes.
 </li>
 <li>
 Exceptional leadership and stakeholder management capabilities with strong commercial insight.
 </li>
 <li>
 Excellent communication, analytical, and decision-making skills.
 </li>
 <li>
 Fluency in English and Arabic is preferred.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive compensation package with performance-based incentives.
 </li>
 <li>
 A strategic leadership role with direct influence on organizational growth and market positioning.
 </li>
 <li>
 A professional, growth-oriented work environment.
 </li>
 <li>
 Opportunities for long-term career advancement within the organization.
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 Interested candidates are invited to apply directly through the job posting. Please ensure your profile and CV are updated before submitting.
 
 
 
 
 
 #ExecutiveHiring #OperationsManager #ManpowerServices #StaffingIndustry #RecruitmentLeadership #BusinessDevelopment #StrategicGrowth #ClientRelations #WorkforceManagement #LeadershipOpportunity #KSAJobs #SaudiArabiaCareers #HRLeadership #TalentSolutions #OperationalExcellence #NowHiring #CareerOpportunity #SeniorManagementRoles
 
</div>

Enova by Veolia

<div>
 
 
 
 Job Purpose
 
 
 
 <ul>
 <li>
 To oversee operational activities and to manage facilities while implementing best supplier and customer relationship management, O&amp;M Optimizations &amp; building energy services management.
 </li>
 <li>
 To improve the overall operational efficiency of the managed assets and to maintain high customer satisfaction, and help achieving Enova&rsquo;s business objectives.
 </li>
 </ul>
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Provide inputs to the development of the overall Site Operations strategy and participate in developing Enova&rsquo;s strategy in line with the vision, mission, and business objectives.
 </li>
 <li>
 Deliver the Operations Management strategy for Contractual Sites of the assigned assets while ensuring contractual commitments are successfully met.
 </li>
 <li>
 Participate and recommend actions to maximize the effective achievement of the Site Contract&rsquo;s objectives through leading the Site Operations team, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates&rsquo; and the business unit&rsquo;s performance.
 </li>
 <li>
 Contribute and assist the Contract Manager in defining an optimum structure for the division so that resources are optimally utilized, and communication takes place in an efficient manner.
 </li>
 <li>
 Participate in the budgeting process for the Site Operations business unit and monitor financial performance versus the budget so that the business is aware of anticipated costs/ revenues, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized.
 </li>
 <li>
 Lead and manage Site Operations while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all activities are carried out in an efficient and effective manner to meet and exceed objectives.
 </li>
 <li>
 Discuss &ldquo;Site-Specific-Budgets&rdquo; with customers including CAPEX for example, advise the customers on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets (such as changing a chiller for example) to ensure customers&rsquo; budgeting is as appropriate and as accurate as possible.
 </li>
 <li>
 Monitor SLAs for the portfolio of assets, and ensure that they are aligned to service delivery, customer expectations, and expectations from suppliers / service partners in order to achieve quality service delivery, effective supplier relationship management, and profitability.
 </li>
 <li>
 Monitor service delivery performance and participate in the evaluation of suppliers&rsquo; performance to ensure the selection of appropriately qualified service providers/ contractors at the optimum price in order to deliver the expected quality of service.
 </li>
 <li>
 Monitor resource utilization for Site Operations to ensure that the right number and talent is available for running operations (civil works, mechanical works, electrical works, landscaping, building inspections, etc.), accomplishing targets, improving customer satisfaction, and achieving business objectives.
 </li>
 <li>
 Monitor and control the execution of maintenance contracts, review the preventive and corrective maintenance programs, and supervise the implementation by employees or assigned contractor(s) through reviewing reports and spot-checking as appropriate to ensure the provision of quality maintenance works to the assets/ facilities (including maintenance to BMS, chillers, generators, HVAC, IT, etc.).
 </li>
 <li>
 Monitor the process of quotation requests, and the preparation of Purchase Orders and Vendor Contracts, approve same, and ensure that the purchasing process is optimized to guarantee the provision of products/ services to the company/ customer on time and avoid any operational delays.
 </li>
 <li>
 Ensure that the Annual Leave Planer is completed to have a holistic view on forecasted leaves and employees&rsquo; availabilities throughout the year so as to guarantee that the appropriate resourcing is done and that business operations do not get interrupted.
 </li>
 <li>
 Recommending the revision of contracts&rsquo; scope of work when Site conditions change.
 </li>
 <li>
 Ensures the monitoring of the subcontracting of works (such as fire systems, gas, emergency lighting, vertical transportation, water treatment, tank cleaning, etc.). Ensures that subcontractors fulfil their duties in an accurate manner and as per the agreed upon contractual clauses, and manage subcontractors&rsquo; evaluations and negotiations while ensuring that chosen subcontractors are approved by the relevant authorities to guarantee compliance with the regulatory framework (such as any approvals needed from the Civil Defense Department for fire-fighting systems).
 </li>
 <li>
 Monitor physical and documentation audits being conducted on subcontractors to ensure that work is being conducted properly and that customers are being served with the highest quality standards, and take the necessary actions upon the detection of unreported/ undisclosed variations and/ or poor performance to safeguard the company against any liabilities.
 </li>
 <li>
 Ensures operational audits of staff and customers are conducted to gather feedback and monitor satisfaction in order to improve the Site operations and facilities management services.
 </li>
 <li>
 Perform other related duties or assignments as directed.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications, Experiences, &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Electrical or Mechanical Engineering, CMMS knowledge is also preferable
 </li>
 <li>
 10 &ndash; 12 years&rsquo; experience in operations management including 4 years in a managerial role; exposure to Maintenance and Facilities Management especially in the areas of operations planning, HSEEQ, supplier relations management, client relations management, maintenance, and contract management
 </li>
 </ul>
</div>

Allied Cooperative Insurance Group (ACIG)

<div>
 
 The HR department is announcing for a job opportunity for residents of
 
 
 Riyadh only
 
 
 in senior Department in for a vacant position as.
 
 
 
 
 
 
 Title: Technical Operations Manager
 
 
 
 We would like to request for whoever meets the job requirements below to kindly send their CV to the HR department on:
 
 
 Recruitment@acig.com.sa
 
 with position title on the email.
 
 
 
 
 Job Summary:
 
 
 
 
 The Technical Operating Manager is responsible for overseeing the daily operations of the company, ensuring efficient and effective processes to support business growth and customer satisfaction. The COM will collaborate with senior management to implement policies and strategies aimed at optimizing operational performance
 
 .
 
 
 
 Job Description:
 
 
 
 
 - Oversee the day-to-day operations of the company, ensuring all departments (claims, underwriting, customer service, etc.) operate smoothly and efficiently.
 
 
 
 
 - Collaborate with executive leadership to develop and implement strategic plans that align with the company's objectives and market demands.
 
 
 
 
 - Establish key performance indicators (KPIs) and metrics to measure operational success and implement corrective actions as needed.
 
 
 
 
 - Lead and mentor department heads, fostering a culture of continuous improvement and professional development.
 
 
 
 
 - Ensure all operations adhere to regulatory standards and company policies, minimizing risks and potential liabilities.
 
 
 
 
 - Enhance customer experience by streamlining processes and addressing customer feedback effectively.
 
 
 
 
 - Oversee operational budgets, ensuring effective allocation of resources to meet financial targets.
 
 
 
 
 - Identify and implement technology solutions that improve operational efficiency and customer engagement.
 
 
 
 
 
 
 
 Knowledge And Experience Required:
 
 
 <ul>
 <li>
 &nbsp;
 
 Education: Bachelor's degree.
 
 </li>
 </ul>
 
 
 - Bachelor's degree in Business Administration, Management, or related field; MBA preferred.
 
 
 
 
 - Strong leadership and team management skills.
 
 
 
 
 - Excellent analytical and problem-solving abilities.
 
 
 
 
 - Proficiency in data analysis and project management tools.
 
 
 
 
 - Exceptional communication and interpersonal skills.
 
 
 
 
 - Strategic thinking
 
 
 
 
 - Operational efficiency
 
 
 
 
 - Customer service orientation
 
 
 
 
 - Change management
 
 
 
 
 - Financial acumen
 
 
 
 
 
 
 
 Extra experience Required:
 
 
 
 
 At least 10 years in insurance filed&nbsp;&nbsp;
 
 &nbsp;
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Preferred whom has
 
 
 IFCE Certification &amp; other professional certificates
 
 
 
 
 &nbsp;
 
 
 
 Location: Riyadh
 
 
 
 
 
 * The environment is suitable for people with special need.
 
 
 
</div>

Technical Operations Manager

HungerStation | هنقرستيشن

<div>
 
 
 
 SAUDI NATIONALS
 
 
 
 
 
 
 
 We are seeking a seasoned
 
 Regional Operations Manager
 
 to oversee the performance and growth of Hunger Station Markets across assigned regions. This role will lead and support
 
 Area Supervisors
 
 and
 
 Store Managers
 
 , ensuring operational excellence, commercial performance, and customer satisfaction in line with company standards and objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead, coach, and develop a team of Area Supervisors and Store Managers to drive consistent performance and service standards across all stores.
 </li>
 <li>
 Oversee daily operations across multiple locations, ensuring compliance with operational policies, safety, and hygiene standards.
 </li>
 <li>
 Monitor and improve key business metrics such as sales, profitability, order fulfillment time, and customer experience.
 </li>
 <li>
 Partner with cross-functional teams (Category, Supply Chain, Commercial, and HR) to ensure smooth coordination and execution of market initiatives.
 </li>
 <li>
 Identify regional challenges and opportunities, implementing action plans to optimize efficiency and growth.
 </li>
 <li>
 Ensure effective inventory management, loss prevention, and operational cost control.
 </li>
 <li>
 Conduct regular performance reviews, store audits, and training sessions to ensure teams are aligned with business goals.
 </li>
 <li>
 Support expansion and new store launch initiatives within the region.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations Management, or related field.
 </li>
 <li>
 Minimum 7&ndash;10 years of experience in retail or grocery operations, with at least 3 years in a multi-store leadership role.
 </li>
 <li>
 Strong people management and mentoring skills.
 </li>
 <li>
 Excellent analytical, organizational, and communication abilities.
 </li>
 <li>
 Saudi Nationals preferred.
 </li>
 <li>
 Valid driver&rsquo;s license and willingness to travel extensively within the region.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Opportunity to be part of a fast-growing quick-commerce ecosystem under the Delivery Hero group.
 </li>
 <li>
 A dynamic, collaborative, and innovation-driven work environment.
 </li>
 <li>
 Competitive compensation and benefits package.
 </li>
 </ul>
 
 
</div>

Regional Operations Manager

<div>
 
 
 
 Job scope:
 
 
 
 
 
 
 
 The CX Operations Manager is responsible for overseeing the day-to-day operations of a contact centers, ensuring that all service level agreements and performance metrics are met. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of contact center operations. The ideal candidate will have experience in managing a team of contact center agents, optimizing processes, and implementing strategies to improve customer satisfaction and operational efficiency.
 
 
 
 
 
 
 
 Job responsibilities:
 
 
 
 <ul>
 <li>
 Manage and supervise a team of contact center agents, team leads, and supervisors, and ensuring high levels of customer service and productivity
 </li>
 <li>
 Develop and implement strategies to improve operational efficiency and meet service level agreements
 </li>
 <li>
 Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions, and analyze the outcome and take the proper actions using COPC corrective action approach
 </li>
 <li>
 Ensure adherence to company policies and procedures, including quality assurance standards
 </li>
 <li>
 Handle escalated customer inquiries or complex issues, ensuring prompt resolution.
 </li>
 <li>
 Provide coaching and training to contact center agents to enhance their skills and performance
 </li>
 <li>
 Foster a positive work environment that encourages employee engagement, motivation, and retention.
 </li>
 <li>
 Prepare and present reports on contact center performance to senior management
 </li>
 <li>
 Manage staffing levels, shift schedules, and resource allocation to meet customer demand effectively according to WFM schedule to maintain the Center KPI&rsquo;s.
 </li>
 <li>
 Manage contact center budget, including forecasting and cost control
 </li>
 <li>
 Drive initiatives to enhance the overall customer experience.
 </li>
 <li>
 Stay updated with industry trends and best practices in contact center operations
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 5 years of proven experience in contact center management.
 </li>
 <li>
 Fluency in English.
 </li>
 <li>
 COPC Certificate is highly preferred.
 </li>
 <li>
 Exceptional leadership, communication, and problem-solving skills.
 </li>
 <li>
 Experience with Business Process Outsourcing (BPO)
 </li>
 <li>
 Ability to develop and implement strategies to improve customer satisfaction and operational efficiency.
 </li>
 <li>
 Familiarity with contact center software and technological solutions.
 </li>
 <li>
 Ability to thrive in a fast-paced environment and adapt to change.
 </li>
 </ul>
</div>

CX Operations Manager

Independent Food Company

Position Summary The Catering Operations Manager oversees the daily operations of catering services, ensuring exceptional service delivery, operational efficiency, and customer satisfaction. This role requires a balance of leadership, planning, and hands-on management to execute events seamlessly and maintain the company's high standards. Key Responsibilities 1. Operations Management<ul><li>Oversee all catering operations, from planning to execution, ensuring smooth and efficient workflows.</li><li>Manage catering logistics, including menu development, equipment, and staffing requirements.</li><li>Ensure compliance with health and safety regulations, food hygiene standards, and company policies.</li></ul>2. Team Leadership<ul><li>Supervise and manage the catering team, including chefs, servers, and support staff.</li><li>Recruit, train, and develop team members to deliver high-quality service.</li><li>Schedule and assign tasks to ensure adequate staffing for all events.</li></ul>3. Client Relationship Management<ul><li>Serve as the primary point of contact for clients during the planning and execution phases.</li><li>Collaborate with clients to understand their needs, customize menus, and provide tailored solutions.</li><li>Address and resolve client concerns promptly to ensure satisfaction.</li></ul>4. Financial Oversight<ul><li>Develop and manage catering budgets, ensuring profitability for each event.</li><li>Track expenses, negotiate vendor contracts, and optimize cost efficiencies.</li><li>Prepare reports on financial performance, event feedback, and operational metrics.</li></ul>5. Event Coordination<ul><li>Work closely with the sales and event planning teams to align catering services with client expectations.</li><li>Ensure timely delivery and setup of catering services, including food, beverages, and equipment.</li><li>Handle unexpected challenges during events, ensuring minimal disruption to service.</li></ul>6. Continuous Improvement<ul><li>Evaluate operations to identify areas for improvement in efficiency and quality.</li><li>Stay updated on industry trends and incorporate best practices into operations.</li><li>Innovate menus and service offerings to meet evolving client needs.</li></ul> Key Qualifications Education:<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).</li></ul>Experience:<ul><li>5+ years of experience in catering, hospitality, or food service operations, with at least 2 years in a managerial role.</li></ul>Skills:<ul><li>Strong leadership and team management abilities.</li><li>Excellent organizational and multitasking skills.</li><li>Exceptional communication and customer service skills.</li><li>Financial acumen with experience in budgeting and cost management.</li><li>Knowledge of food safety regulations and catering logistics.</li></ul>Personal Attributes:<ul><li>Attention to detail and commitment to quality.</li><li>Problem-solving mindset with the ability to work under pressure.</li><li>Passion for delivering exceptional guest experiences.</li></ul>

Catering Operations Manager

Explore 1556+ Operations manager in Riyadh Saudi Arabia this December. Find roles across top companies and apply now to boost your career.

1556 operations manager jobs IN Riyadh Saudi Arabia

Operations Manager

Operations Manager

Operations Manager

Technical Operations Manager

Regional Operations Manager

CX Operations Manager

Catering Operations Manager