operations manager

Talent Blueprint FZ LLC

<div>
 
 
 Position
 
 : Operations Manager (Events)
 
 
 
 
 Duration
 
 : 10th Jan - 13th Jan 2026
 
 
 
 
 Location
 
 : Riyadh (Only candidates based in KSA would be considered)
 
 
 
 
 
 We are seeking an experienced Operations Manager to lead the planning, coordination, and delivery of all operational services for a large-scale, high-profile seasonal cultural activation in Saudi Arabia.&nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Planning &amp; Coordination
 
 
 
 <ul>
 
 <li>
 
 Lead the development of the Operational &ldquo;Dot Plan,&rdquo; aligned with creative, content, and live programming objectives.
 
 </li>
 
 <li>
 
 Collaborate with cross-functional teams to define key timelines, priorities, and delivery milestones.
 
 </li>
 
 <li>
 
 Oversee the creation of SOPs, DRS, key timings, and all core operational documentation.
 
 </li>
 
 </ul>
 
 
 
 Venue &amp; Site Operations
 
 
 
 <ul>
 
 <li>
 
 Manage front-of-house and back-of-house operations, including HSE, Transport, Ushers &amp; Crowd Services, Ticketing &amp; Access Control, Security, Cleaning, Catering &amp; Waste, and Accreditation.
 
 </li>
 
 <li>
 
 Work closely with venue owners, creative teams, brand partners, and vendors to ensure seamless site operations.
 
 </li>
 
 <li>
 
 Proactively manage schedule changes, content-driven adjustments, and live operational requirements.
 
 </li>
 
 </ul>
 
 
 
 Project Timelines &amp; Delivery
 
 
 
 <ul>
 
 <li>
 
 Create, manage, and maintain the master operations timeline and company roadmap.
 
 </li>
 
 <li>
 
 Track progress against milestones and provide regular updates to senior management and stakeholders.
 
 </li>
 
 </ul>
 
 
 
 Team Leadership
 
 
 
 <ul>
 
 <li>
 
 Lead zone managers and sub-functional managers across all operational disciplines.
 
 </li>
 
 <li>
 
 Build a collaborative, agile, and solution-driven operational team capable of supporting live content and audience experiences.
 
 </li>
 
 </ul>
 
 
 
 Special Events &amp; Broadcast Operations
 
 
 
 <ul>
 
 <li>
 
 Manage coinciding special moments, including VVIP engagements, creator-led activations, and live or recorded broadcast elements.
 
 </li>
 
 <li>
 
 Ensure all operational services meet broadcast, brand, and guest experience standards.
 
 </li>
 
 </ul>
 
 
 
 Documentation &amp; Reporting
 
 
 
 <ul>
 
 <li>
 
 Develop and finalize Operations Plans, SOPs, Event Books, and Daily Run Sheets.
 
 </li>
 
 <li>
 
 Deliver accurate weekly and milestone-based reporting throughout the project lifecycle.
 
 </li>
 
 </ul>
 
 
 
 Stakeholder Collaboration
 
 
 
 <ul>
 
 <li>
 
 Liaise with government stakeholders, local authorities, and regulatory bodies to ensure compliance and alignment.
 
 </li>
 
 <li>
 
 Coordinate closely with internal teams, third-party vendors, and contractors.
 
 </li>
 
 </ul>
 
 
 
 Training &amp; Event Readiness
 
 
 
 <ul>
 
 <li>
 
 Train and manage the immediate operations and production teams.
 
 </li>
 
 <li>
 
 Lead forward planning and implement real-time operational reporting tools during live event days.
 
 </li>
 
 </ul>
 
 
 
 &nbsp;
 
 
 
 
 Ideal Profile
 
 
 
 
 
 <ul>
 
 <li>
 
 Proven experience delivering large-scale cultural, entertainment, or branded live events
 
 </li>
 
 <li>
 
 Strong operational leadership within fast-paced, content-led environments
 
 </li>
 
 <li>
 
 Experience working in Saudi Arabia or the GCC preferred
 
 </li>
 
 <li>
 
 Calm under pressure with excellent stakeholder and team management skills
 
 </li>
 </ul>
</div>

Operations Manager (Events)

Antal

Position Name : Operations ManagerOne of our clients in the restaurant &amp; hospitality industry-a fast-growing, chef-driven caf&eacute; group is looking for an operations Manager to steer its next phase of expansion. Operating a portfolio of company-owned locations and a central production kitchen, the brand delivers elevated Mediterranean-Italian fare, signature desserts and specialty coffee to a rapidly growing guest base.Location: KuwaitYears of Experience: Minimum 5 years of experience in F&amp;B operations, preferably in multi-branch management.Education: Bachelors degree in Hospitality Management, Business, or related field.Department: OperationsReports To: General ManagerLocation: Multiple Branches (Caf&eacute; &amp; Restaurant Outlets and Central Kitchens)Notice Period: Immediate joiners or a maximum one-month notice period.Position Overview The Operations Manager oversees the day-to-day operational performance of all the Restaurant branches, ensuring consistent service excellence, product quality, and operational efficiency. This role ensures smooth business operations, alignment with company standards, and continuous improvement across all outlets.Job DescriptionKey Purpose of the Role<ul><li>Lead and manage multi-branch F&amp;B operations to achieve business targets.</li><li>Ensure all departments deliver high-quality service, food safety, and customer satisfaction.</li><li>Drive operational consistency, staff productivity, and effective cost control.</li><li>Support business growth through operational planning and performance improvement.</li></ul>Duties &amp; Responsibilities1. Operational Management<ul><li>Oversee daily operations of all branches and production kitchens.</li><li>Conduct routine store visits to assess performance, cleanliness, food quality, and compliance.</li><li>Implement and monitor SOPs across front-of-house and back-of-house operations.</li><li>Maintain proper staffing levels, scheduling, and workforce planning to support business needs.</li></ul>2. Business Performance &amp; Productivity<ul><li>Review sales reports and operational metrics to identify improvement opportunities.</li><li>Control operational costs including labor, materials, and wastage.</li><li>Support the GM in achieving monthly targets, profitability goals, and operational KPIs.</li><li>Ensure accurate reporting from outlet supervisors and kitchen teams.</li></ul>3. Quality, Food Safety &amp; Compliance<ul><li>Enforce company standards for hygiene, sanitation, and food safety across all branches.</li><li>Ensure compliance with local regulations and company policies.</li><li>Monitor the consistency of recipes, portions, presentation, and service standards.</li></ul>4. Team Leadership &amp; Development<ul><li>Supervise outlet supervisors, chefs, and team leaders.</li><li>Conduct performance evaluations, coaching, and training to enhance team productivity.</li><li>Support HR in recruitment, onboarding, and disciplinary processes where needed.</li><li>Promote a positive, professional, and teamwork-driven working environment.</li></ul>5. Customer Service &amp; Satisfaction<ul><li>Ensure a high level of guest satisfaction through proactive communication and service enhancement.</li><li>Review customer feedback and take corrective action promptly.</li><li>Handle major customer complaints or operational concerns at branch level.</li></ul>6. Inventory &amp; Supply Chain Oversight<ul><li>Monitor stock levels, ordering processes, and supplier performance.</li><li>Ensure accurate inventory counts, minimal wastage, and proper storage procedures.</li><li>Coordinate with purchasing for timely availability of ingredients, equipment, and materials.</li></ul>7. Maintenance &amp; Asset Management<ul><li>Ensure all equipment, tools, and facilities are functioning properly.</li><li>Coordinate with the maintenance team for preventive and corrective repairs.</li><li>Maintain asset records and ensure cost-efficient upkeep.</li></ul>8. Reporting &amp; Administrative Tasks<ul><li>Prepare operational reports, weekly performance summaries, and improvement plans.</li><li>Ensure timely submission of attendance, incident reports, and operational documentation.</li><li>Support internal audits, safety checks, and compliance reviews.</li></ul>Qualifications &amp; Skills<ul><li>Strong leadership, communication, and team management skills.</li><li>Proficiency in operational systems, POS reports, and MS Office tools.</li><li>Deep understanding of food production, service workflow, cost control, and kitchen operations.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li></ul>Core Competencies<ul><li>Operational Excellence</li><li>Problem Solving &amp; Decision Making</li><li>Staff Development &amp; Leadership</li><li>Guest Service Focus</li><li>Time Management</li><li>Attention to Detail</li><li>Financial &amp; Analytical Thinking</li></ul>Note: We thank all applicants for their interest however, only those candidates who are shortlisted will be contacted.Job Type: Full-timePay: Up to ﷼10,000.00 per month

Cafe Operations Manager

Lalamove

<div>
 Lalamove is launching it's operations to the Kingdom of Saudi Arabia - Riyadh
 
 
 At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world&rsquo;s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!
 
 
 
 Role
 
 
 
 As the
 
 Driver Operations Manager,
 
 you will be in charge of building and growing our supply for our KSA operations. Quick wits, problem-solving and a team-first mentality will be critical to your success. This role is a unique opportunity to have a measurable impact on your market through the growth and optimization of the driver population on the Lalamove platform.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Driver acquisition and onboarding: constantly maintain an over-supplying effort by keeping a healthy and efficient process for driver acquisition and onboarding.
 </li>
 <li>
 Community &amp; Retention Management: Drive and lead communications, training, online community, engagement activities, and multiple business initiatives to build trust &amp; loyalty with our driver-partners across KSA.
 </li>
 <li>
 Driver operations standards: identity, build and enforce Standard Operating Procedures and Policies to support the activity and solve or prevent issues.
 </li>
 <li>
 Performance: constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement actions
 </li>
 <li>
 Team management: Hire, onboard, and train a team of driver operations leads and associates to execute the local operations; constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement actions
 </li>
 <li>
 Process improvement and standards: Identity, build and enforce standard operating procedures to manage the supply teams effectively
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Degree holder with at least 6 years of operational/leadership experience, preferably in a logistics/e-commerce fulfillment environment
 </li>
 <li>
 Team management experience with at least 3 direct reports, plus if have experience leading multiple functions/verticals
 </li>
 <li>
 Experience in managing complex, cross-functional projects, plus if have experience working closely with the headquarter (Hong Kong) teams
 </li>
 <li>
 Knowledge and understanding of mobile and web technologies
 </li>
 <li>
 Positive &amp; open-minded, result-oriented with strong business acumen
 </li>
 <li>
 Good command of both written and spoken English and Arabic
 
 
 </li>
 </ul>
 To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
 
 
 This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-sa/candidate-privacy-notice
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Driver Operations Manager

Independent Food Company

Position Summary The Catering Operations Manager oversees the daily operations of catering services, ensuring exceptional service delivery, operational efficiency, and customer satisfaction. This role requires a balance of leadership, planning, and hands-on management to execute events seamlessly and maintain the company's high standards. Key Responsibilities 1. Operations Management<ul><li>Oversee all catering operations, from planning to execution, ensuring smooth and efficient workflows.</li><li>Manage catering logistics, including menu development, equipment, and staffing requirements.</li><li>Ensure compliance with health and safety regulations, food hygiene standards, and company policies.</li></ul>2. Team Leadership<ul><li>Supervise and manage the catering team, including chefs, servers, and support staff.</li><li>Recruit, train, and develop team members to deliver high-quality service.</li><li>Schedule and assign tasks to ensure adequate staffing for all events.</li></ul>3. Client Relationship Management<ul><li>Serve as the primary point of contact for clients during the planning and execution phases.</li><li>Collaborate with clients to understand their needs, customize menus, and provide tailored solutions.</li><li>Address and resolve client concerns promptly to ensure satisfaction.</li></ul>4. Financial Oversight<ul><li>Develop and manage catering budgets, ensuring profitability for each event.</li><li>Track expenses, negotiate vendor contracts, and optimize cost efficiencies.</li><li>Prepare reports on financial performance, event feedback, and operational metrics.</li></ul>5. Event Coordination<ul><li>Work closely with the sales and event planning teams to align catering services with client expectations.</li><li>Ensure timely delivery and setup of catering services, including food, beverages, and equipment.</li><li>Handle unexpected challenges during events, ensuring minimal disruption to service.</li></ul>6. Continuous Improvement<ul><li>Evaluate operations to identify areas for improvement in efficiency and quality.</li><li>Stay updated on industry trends and incorporate best practices into operations.</li><li>Innovate menus and service offerings to meet evolving client needs.</li></ul> Key Qualifications Education:<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).</li></ul>Experience:<ul><li>5+ years of experience in catering, hospitality, or food service operations, with at least 2 years in a managerial role.</li></ul>Skills:<ul><li>Strong leadership and team management abilities.</li><li>Excellent organizational and multitasking skills.</li><li>Exceptional communication and customer service skills.</li><li>Financial acumen with experience in budgeting and cost management.</li><li>Knowledge of food safety regulations and catering logistics.</li></ul>Personal Attributes:<ul><li>Attention to detail and commitment to quality.</li><li>Problem-solving mindset with the ability to work under pressure.</li><li>Passion for delivering exceptional guest experiences.</li></ul>

Catering Operations Manager

Confidential

Job Overview Our Group is seeking a dynamic and experienced Operations Manager (Specialty Coffee) to join our team in Riyadh, Saudi Arabia. This is a full-time position for a professional who will be instrumental in driving the success of our specialty coffee division. As a company that aspires to be a world-class global leader, is committed to hiring and developing the most efficient and dynamic people.&nbsp; The ideal candidate will be a strategic leader with a passion for coffee, responsible for ensuring operational excellence, maintaining the highest quality standards, and contributing to our continued growth by staying ahead of contemporary market trends. Responsibilities * Oversee and manage all day-to-day operations of the specialty coffee business, including retail outlets and potential roastery functions. * Develop and implement efficient operational policies and procedures to optimise workflow and ensure consistency across all locations. * Lead, train, and motivate a team of baristas and support staff, fostering a culture of excellence and professional development. * Manage the entire supply chain, from green bean sourcing and procurement to inventory control of all consumables and equipment. * Ensure stringent quality control at every stage, from bean to cup, to maintain our reputation for superior coffee. * Take responsibility for the financial performance of the coffee division, including budgeting, forecasting, P&amp;L analysis, and cost control. * Guarantee compliance with all health, safety, and sanitation regulations. * Analyse performance metrics and sales data to identify areas for improvement and drive business growth. * Build and maintain strong relationships with suppliers, vendors, and partners. Qualifications * Proven experience in an operations management role, specifically within the specialty coffee industry. * In-depth knowledge of the coffee value chain, including sourcing, roasting, brewing standards, and equipment maintenance. * Strong leadership skills with a track record of successfully managing and developing teams. * Excellent financial acumen with demonstrable experience in budgeting and financial reporting. * Exceptional organisational, problem-solving, and decision-making abilities. * Superb communication and interpersonal skills, with fluency in English required. * A degree in Business Administration, Hospitality Management, or a related field is highly desirable. * Professional certifications from bodies such as the Specialty Coffee Association (SCA) would be a significant advantage. Benefits * A competitive salary and benefits package commensurate with experience. * The opportunity to be part of a forward-thinking, world-class organisation. * A dynamic work environment with significant opportunities for professional growth and development.

Operations Manager (Specialty Coffee)

KitchenPark

<div>
 
 Who We Are
 
 
 
 KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.
 
 
 We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they&rsquo;re in. Every time we launch a new facility we create jobs in that neighborhood, and we&rsquo;re proud to provide a wide range of cuisines and options for healthy food at an affordable price.
 
 
 We're changing the game for restaurateurs whether they&rsquo;re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.
 
 
 The Operations Manager ensures smooth and efficient daily operations across one or more processing centers in Saudi Arabia. This role oversees facility operations, inventory, and process optimization while supporting cross-functional teams to meet performance goals. The Operations Manager leads training, resolves operational issues, and ensures readiness for high-volume periods, maintaining seamless execution and strong customer satisfaction across all sites.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Responsible for the smooth operation of the processing center across all shifts.
 </li>
 <li>
 Leads training and meeting sessions for the processing staff.
 </li>
 <li>
 General handy-person duties around the hub, a plus.
 </li>
 <li>
 Works with Property Manager to ensure work around the facility is completed on an appropriate timeline.
 </li>
 <li>
 Address facility, tech, and space issues with licensees. This includes calling OFOS on behalf of the licensees to address issues.
 </li>
 <li>
 Works with Customer Success team members to ensure licensees are ready for big orders/ launches/ spikes in business.
 </li>
 <li>
 Manages ZenDesk tickets from open to close.
 </li>
 <li>
 Troubleshoots processing center, kitchen, and facility hardware issues.
 </li>
 <li>
 Inventory &amp; Ordering; Audits.
 </li>
 <li>
 Review daily inventories and make orders to replenish inventories when needed.
 </li>
 <li>
 Performs storage and common area audits.
 </li>
 <li>
 Reviews and reports KPI metrics to facility management and processing team; contributes to goal setting and planning.
 </li>
 <li>
 Coaching new and existing shift leads.
 </li>
 <li>
 Filling in shifts during call-outs, general staffing help.
 </li>
 <li>
 Reviews financials and supports P&amp;L understanding, comfortable working with numbers to see their impact on operations.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field (preferred).
 </li>
 <li>
 3+ years of experience in operations management, preferably in logistics, fulfillment, or food processing environments.
 </li>
 <li>
 Strong organizational skills, with experience managing teams across multiple shifts.
 </li>
 <li>
 Excellent problem-solving skills and ability to troubleshoot facility, inventory, and process issues.
 </li>
 <li>
 Strong communication skills, both written and verbal in English and Arabic (essential)
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
 </li>
 <li>
 Experience in a multi-site operations environment.
 </li>
 <li>
 Familiarity with kitchen or food processing operations.
 </li>
 <li>
 Experience with Zendesk or other ticketing systems.
 </li>
 <li>
 Knowledge of Saudi labor laws and workplace safety standards.
 
 
 </li>
 </ul>
 
 Why join us
 
 
 
 <ul>
 <li>
 Growing market: You&rsquo;ll be focused on an $80 billion market that&rsquo;s projected to reach at least $500 billion by 2030 in the US alone.
 </li>
 <li>
 Changing the restaurant industry: You&rsquo;ll be part of a team that helps restaurants succeed in online food delivery.
 </li>
 <li>
 Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you&rsquo;ll work closely with other teams to ensure our customer&rsquo;s success.
 
 
 </li>
 </ul>
 
 What Else You Need To Know
 
 
 
 This role will be based at our Riyadh office, covering 3 different sites. We believe that people do their best work when they are together. As a company, we&rsquo;re in the marketplace of ideas and innovation. When you&rsquo;re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we&rsquo;re better as a team.
 
 
 Looking forward to sharing more about a Career of Substance at KitchenPark,
 
 
 
 Ready to join us as we serve those who serve others?
 
</div>

Operations Manager, KitchenPark - Riyadh

Confidential Careers

<div>
 
 
 Role Purpose:
 
 
 
 The Manager, HR Operations will oversee all aspects of human resources operations, ensuring compliance with company policies and regulations while supporting the growth and development of our workforce.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Oversees the implementation and maintenance of ERP systems and other technology solutions.
 </li>
 <li>
 Leverage data and analytics to make informed decisions and drive continuous improvement.
 </li>
 <li>
 Suggest necessary recommendations to improve the human resources department&rsquo;s procedures and workflows.
 </li>
 <li>
 Showcase strong ability to lead initiatives and take ownership of tasks.
 </li>
 <li>
 Provide data and reports to the HR Director periodically and as requested and highlight areas of improvement in order to achieve operational excellence.
 </li>
 <li>
 Define KPIs for the department and periodically report on performance results to identify gaps, recommend corrective actions to mitigate risks and ensure achievement of objectives and targets.
 </li>
 <li>
 Manage the payroll administration process in coordination with the team to ensure compliance with GOSI and other relevant laws and regulations.
 </li>
 <li>
 Oversee the consolidation, recommend the department budget, and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues, areas of unsatisfactory performance are identified, and potential areas of cost reduction or performance improvement opportunities are capitalized upon.
 </li>
 <li>
 Manage the achievement of department objectives through effective leadership, setting individual objectives, managing performance, and developing and motivating the team to maximize performance.
 </li>
 <li>
 Lead the talent development initiatives for the assigned department, collaborating with divisional experts and ensuring talent availability to fit business requirements.
 </li>
 <li>
 Define an optimum organization structure for the unit and the function and direct the development of departmental structures to ensure optimal utilization of department resources and communication between staff.
 </li>
 <li>
 Lead the management of change through continuous improvement of departmental systems, processes, and practices taking into global account standards and changes in the business environment that demand proactive action plans.
 </li>
 <li>
 Develop and lead the implementation of departmental policies, systems, processes, procedures, and controls covering all areas of the assigned department so that all relevant procedural/legislative requirements are fulfilled while delivering quality, cost-effective service in a consistent manner.
 </li>
 <li>
 Present regular and ad-hoc management reports related to the HR Division, provide recommendations to the HR Director on new opportunities, highlight critical issues and challenges, and provide strategic insight to ensure effective decision-making.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or related field.
 </li>
 <li>
 CIPD Level 5 or SHRM.
 </li>
 <li>
 Demonstrated proficiency in oral and written English and Arabic.
 </li>
 <li>
 9+ years of experience.
 </li>
 </ul>
</div>

Human Resources Operations Manager

Explore 1133+ Operations manager in Riyadh Saudi Arabia this January. Find roles across top companies and apply now to boost your career.