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account management support specialist

Press Ganey

<div>Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries&mdash;a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare &ndash;perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world&rsquo;s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.<ul><li>
Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.</li><li>
Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.</li><li>
Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.</li><li>
Dare to innovate: We challenge the status quo with creativity and innovation as our true north.</li><li>
Better together: We check our egos at the door. We work together, so we win together.</li></ul>
This position is 100% remote but will only be considering applicants from Eastern and Central standard time zones.
The Account Management Support Specialist operates as a member of a team to implement, configure, and maintain client data ingress, surveying and reporting throughout the lifecycle of the client&rsquo;s partnership with Press Ganey. With expertise in Press Ganey software applications and business procedures, they are responsible for supporting Delivery Specialists in gathering client specific requirements and product configuration. This role requires a client centric focus to deliver prompt issue resolution, meet implementation timelines, target dates and internal service level agreements. 
 
Duties and Responsibilities:<ul><li>
Work with Implementation team to address client data, surveying, and reporting requests</li><li>
Use software tools to configure, test and validate all member experience products</li><li>
Responsible for client support throughout the implementation or on-going support cycle</li><li>
Prioritize workload and manage timelines to meet client target dates for projects and implementations</li><li>
Serve as first level support to triage, troubleshoot and find the right expert to quickly resolve client requests</li><li>
Troubleshoot and resolve any issues while appropriately escalating to next level support or manager as needed</li><li>
Serve as first level support for QC efforts</li><li>
Support other department initiatives, as needed</li><li>
To work #bettertogether, we operate with a hybrid working model. For those near a hub location, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home.</li></ul> 
Qualifications:<ul><li>
1-2 years of relevant experience in information technology, health care, project management or operations role</li><li>
Excellent written and verbal communication skills are required</li><li>
Working knowledge of technical concepts (such as software, databases, data imports, and APIs)</li><li>
Excellent analytical, organization and problem-solving skills</li><li>
Strong attention to detail</li><li>
The ability to remain up-to-date with the latest software developments</li><li>
Proficiency with Microsoft Office (Excel, Word, Outlook, etc.)</li><li>
Ability to handle stressful situations</li><li>
Knowledge of Health Plans and member experience is preferred</li></ul>
Education:<ul><li>
Bachelor&rsquo;s degree in a related field is preferred but not required.</li></ul>
Don&rsquo;t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice &ndash; Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected hourly range for this position is $17.79 p/h to $26.92 p/h. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/</div>

Account Management Support Specialist

Dreaming Out Loud, Inc.

<div>
 
 FLSA Status:
 
 Full Time, Exempt
 
 
 
 Reports to:
 
 Food Hub Director
 
 
 
 Work Location:
 
 Marion Barry Avenue Market &amp; Caf&eacute;, 1303 Marion Barry Avenue, Washington, DC 20020, in the field with the occasional opportunity to work remotely
 
 
 
 Compensation:
 
 $60,000 - $63,654
 
 
 
 Dreaming Out Loud, Inc.
 
 
 
 Dreaming Out Loud&rsquo;s mission is to create economic opportunities for the DC metro region&rsquo;s marginalized communities through building a healthy, equitable food system. We are rebuilding urban, community-based food systems through cooperative social enterprise: increasing access to healthy food, improving community health, supporting entrepreneurs and cooperatives from low-income communities, and creating opportunities for at-risk residents to earn sustainable, family-supporting wages and build wealth. We believe that all communities deserve equal access to fresh, healthy food choices, but that achieving this requires moving beyond the &ldquo;access&rdquo; paradigm to a focus on community self-determination and food sovereignty. Utilizing the food system as a catalyst, we are working to create an integrated pipeline to jobs, economic opportunity, and community wealth-building for our most marginalized communities.
 
 
 Dreaming Out Loud achieves its mission by operating a vertically integrated Food Hub, a suite of creative mission-focused retail programs that include farmers&rsquo; markets, produce subscription clubs (CSAs - Community Supported Agriculture), wholesale, value-added products, catering, and our first brick-and-mortar community market with a grocery store and caf&eacute;. Our model is ever-evolving and retail programs are growing rapidly.
 
 
 
 Position Summary
 
 
 
 The Sales and Marketing Specialist drives revenue growth by generating new sales, managing client relationships, and supporting brand and marketing strategies across Dreaming Out Loud&rsquo;s wholesale, retail, and catering channels. This role blends traditional sales responsibilities, account management, and branded marketing with a strong focus on consumer-packaged goods (CPGs). The Specialist will lead the full sales cycle from lead generation and outreach to proposals and tastings to ensuring excellent customer service and account retention. The Specialist will execute marketing campaigns, product launches, and utilize brand storytelling to elevate DOL&rsquo;s visibility.
 
 
 
 Key Responsibilities
 
 
 
 Sales and Client Relationship Management
 
 
 <ul>
 <li>
 Develop and execute sales strategies in collaboration with the Food Hub Director.
 </li>
 <li>
 Manage a portfolio of wholesale, catering, and retail partners, strengthening relationships and ensuring high customer satisfaction.
 </li>
 <li>
 Identify and pursue new sales opportunities across CPG, food service, institutional buyers, corporate catering, event clients, and community partners.
 </li>
 <li>
 Conduct site visits, client meetings, and product demos and tastings.
 </li>
 <li>
 Prepare sales proposals, quotes, catering menus, and service agreements.
 </li>
 <li>
 Track leads, contacts, and sales activity using DOL&rsquo;s CRM system.
 </li>
 <li>
 Respond promptly to inquiries, concerns, or service issues and coordinate resolutions across internal departments.
 </li>
 <li>
 Support forecasting, reporting, and analysis of sales performance trends.
 
 
 
 </li>
 </ul>
 Marketing and Brand Management
 
 
 <ul>
 <li>
 Assist with marketing calendars, brand campaigns, and promotional initiatives for both CPG products and prepared foods.
 </li>
 <li>
 Collaborate with the Partnerships and Communications Team to promote seasonal products, new SKUs, special offers, and events.
 </li>
 <li>
 Write and edit content for email campaigns, social media, print materials, and digital assets.
 </li>
 <li>
 Maintain brand standards across packaging, signage, outreach materials, and presentations.
 </li>
 <li>
 Support market research, competitor analysis, and insights on consumer behavior and product performance.
 </li>
 <li>
 Contribute to product development discussions for value-added and CPG items.
 
 
 
 </li>
 </ul>
 Catering and Events Sales Support
 
 
 <ul>
 <li>
 Manage inbound catering inquiries and bookings, conduct client consultations, and maintain a catering sales pipeline.
 </li>
 <li>
 Generate event proposals, menus, contracts, and timelines.
 </li>
 <li>
 Enter invoices and track accounts receivable to ensure timely payments.
 </li>
 <li>
 Coordinate internally with the Culinary and Logistics Teams to ensure smooth event execution.
 </li>
 <li>
 Attend events as needed to support client relations.
 </li>
 <li>
 Maintain updated catering sales materials and menu packets.
 
 
 
 </li>
 </ul>
 The duties and responsibilities contained herein are representative of the essential functions of this position. The dynamic nature of our work requires flexibility and our collaborative environment necessitates cross-functional support. Employees are expected to adapt to our ever-evolving organizational and community needs and perform other duties as assigned to contribute to Dreaming Out Loud&rsquo;s success.
 
 
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 3+ years of relevant experience in sales, marketing, account management, or a related field.
 </li>
 <li>
 2+ years of experience in food service, CPG, catering, hospitality, or distribution.
 </li>
 <li>
 Strong relationship and customer service skills.
 </li>
 <li>
 Excellent organizational, planning, and time management skills.
 </li>
 <li>
 Ability to manage multiple projects, deadlines, and client relationships simultaneously.
 </li>
 <li>
 Excellent writing and content creation skills.
 </li>
 <li>
 Exceptional communication and presentation skills.
 </li>
 <li>
 Proficiency with CRM tools, sales tracking systems, and Microsoft Office/Google Suite.
 </li>
 <li>
 Ability to work occasional evenings and weekends as needed.
 </li>
 <li>
 Ability to lift up to 50 pounds.
 </li>
 <li>
 A valid driver&rsquo;s license, clean driving record, and the ability to travel within DC, Maryland, and Virginia for work.
 </li>
 <li>
 Proven track record of working independently to achieve key results.
 </li>
 <li>
 Passion for social justice, equity, and working with marginalized communities.
 </li>
 <li>
 Familiarity with local food systems, food equity, or community-based food initiatives preferred.
 </li>
 <li>
 Associate or bachelor&rsquo;s degree in sales, marketing, business, communications, or a related field a plus.
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Generous Paid Time Off
 </li>
 <li>
 Health and Dental Insurance
 </li>
 <li>
 Monthly Cell Phone Stipend
 </li>
 <li>
 Flexible Spending Accounts for Transit, Parking, and Healthcare
 </li>
 <li>
 Transit Assistance through SmartBenefits
 </li>
 <li>
 401(k) match up to 5%
 </li>
 <li>
 100% Employer Sponsored Life Insurance
 </li>
 <li>
 100% Employer Sponsored Short and Long-Term Disability
 
 
 
 </li>
 </ul>
 
 Equal Employment Opportunity
 
 
 
 Dreaming Out Loud Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Dreaming Out Loud complies with applicable state and local laws governing nondiscrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
</div>

Specialist, Sales and Marketing (Food Services)

Ignite IT

<div>
 Ignite IT is seeking a Tier 2 Desk Side Support Specialist to provide technical and administrative support for IT operations in Washington, DC. The ideal candidate will have a Bachelor's degree, 3+ years of experience supporting business, technical, and IT personnel, and a proven record of reliability and professionalism. This position combines hands-on IT systems support with administrative coordination to ensure efficient daily operations and project success.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Provide Tier 2 desk side and remote support for end-user systems, peripherals, and network connectivity
 </li>
 <li>
 Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices
 </li>
 <li>
 Perform system imaging, patch deployment, and configuration management using SCCM and Intune
 </li>
 <li>
 Manage user accounts, permissions, and group policies in Microsoft 365 and Active Directory
 </li>
 <li>
 Collaborate with Tier 3 and Infrastructure teams for escalation and advanced troubleshooting
 </li>
 <li>
 Perform administrative and clerical tasks to support IT operations and project activities
 </li>
 <li>
 Maintain and organize project files, reports, and technical documentation both electronically and manually
 </li>
 <li>
 Schedule and coordinate meetings, prepare agendas, and record minutes and action items
 </li>
 <li>
 Draft and edit correspondence, project reports, and technical briefings based on notes or verbal direction
 </li>
 <li>
 Create and maintain spreadsheets for budgeting, cost tracking, and project status updates
 </li>
 <li>
 Manage office calendars, meeting logistics, and travel arrangements for staff
 </li>
 <li>
 Support IT-related data entry, record management, and non-technical documentation tasks
 </li>
 <li>
 Monitor IT asset inventory and assist with procurement tracking
 </li>
 <li>
 Ensure compliance with IT security policies, standards, and procedures
 </li>
 <li>
 Mentor junior administrative and technical personnel as required
 </li>
 <li>
 Handle sensitive or classified materials with discretion and accuracy
 </li>
 <li>
 Provide word processing, spreadsheet, and database support for IT teams
 </li>
 <li>
 Contribute to the improvement of administrative workflows and technical support processes
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Associate's degree in Information Technology, Computer Science, or a related discipline
 </li>
 <li>
 3+ years of progressively responsible experience in IT support and administrative roles
 </li>
 <li>
 Proficiency with Microsoft Office Suite, SharePoint, and IT management tools (SCCM, Intune, Active Directory)
 </li>
 <li>
 Preferred certifications: CompTIA Security+ and/or Microsoft Certified: Endpoint Administrator Associate
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 401(k) with matching and 100% Vested
 </li>
 <li>
 Health Insurance - 3 plans to select from
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Vision Insurance
 </li>
 <li>
 Health savings account
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Short Term Disability
 </li>
 <li>
 Long Term Disability
 </li>
 <li>
 AD&amp;D
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Professional development assistance
 </li>
 <li>
 Training
 </li>
 <li>
 Tuition reimbursement
 </li>
 <li>
 Flexible schedule
 </li>
 <li>
 Flexible spending account
 </li>
 <li>
 Referral program
 </li>
 <li>
 Paid Legal Plan
 </li>
 <li>
 and more...
 
 
 </li>
 </ul>
 Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. In accordance with EO 13665 Final Rule, Ignite IT will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
 
 
 Applicants selected must be able to obtain and maintain a federal government clearance.
</div>

Tier 2 Service Desk Technician

<div>
 Ignite IT is seeking a Tier 2 - Desk Side Support Specialist to provide technical and administrative support for IT operations in Washington, DC. The ideal candidate will have a Bachelor&rsquo;s degree, 3+ years of experience supporting business, technical, and IT personnel, and a proven record of reliability and professionalism. This position combines hands-on IT systems support with administrative coordination to ensure efficient daily operations and project success.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Provide Tier 2 desk side and remote support for end-user systems, peripherals, and network connectivity.
 </li>
 <li>
 Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices.
 </li>
 <li>
 Perform system imaging, patch deployment, and configuration management using SCCM and Intune.
 </li>
 <li>
 Manage user accounts, permissions, and group policies in Microsoft 365 and Active Directory.
 </li>
 <li>
 Collaborate with Tier 3 and Infrastructure teams for escalation and advanced troubleshooting.
 </li>
 <li>
 Perform administrative and clerical tasks to support IT operations and project activities.
 </li>
 <li>
 Maintain and organize project files, reports, and technical documentation both electronically and manually.
 </li>
 <li>
 Schedule and coordinate meetings, prepare agendas, and record minutes and action items.
 </li>
 <li>
 Draft and edit correspondence, project reports, and technical briefings based on notes or verbal direction.
 </li>
 <li>
 Create and maintain spreadsheets for budgeting, cost tracking, and project status updates.
 </li>
 <li>
 Manage office calendars, meeting logistics, and travel arrangements for staff.
 </li>
 <li>
 Support IT-related data entry, record management, and non-technical documentation tasks.
 </li>
 <li>
 Monitor IT asset inventory and assist with procurement tracking.
 </li>
 <li>
 Ensure compliance with IT security policies, standards, and procedures.
 </li>
 <li>
 Mentor junior administrative and technical personnel as required.
 </li>
 <li>
 Handle sensitive or classified materials with discretion and accuracy.
 </li>
 <li>
 Provide word processing, spreadsheet, and database support for IT teams.
 </li>
 <li>
 Contribute to the improvement of administrative workflows and technical support processes.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Associate's degree in Information Technology, Computer Science, or a related discipline.
 </li>
 <li>
 3+ years of progressively responsible experience in IT support and administrative roles.
 </li>
 <li>
 Proficiency with Microsoft Office Suite, SharePoint, and IT management tools (SCCM, Intune, Active Directory).
 </li>
 <li>
 Preferred certifications: CompTIA Security+ and/or Microsoft Certified: Endpoint Administrator Associate.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 401(k)
 </li>
 <li>
 401(k) matching
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Flexible spending account
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Professional development assistance
 </li>
 <li>
 Referral program
 </li>
 <li>
 Tuition reimbursement
 </li>
 <li>
 Vision insurance
 </li>
 </ul>
</div>

Tier 2 - Desk Side Support Specialist

American Farmland Trust

<div>Who We Are
American Farmland Trust is the only national organization that takes a holistic approach to agriculture, focusing on the land itself, the agricultural practices used on that land, and the farmers and ranchers who do the work. Since our founding in 1980, AFT has helped permanently protect over 6.5 million acres of agricultural lands, advanced environmentally-sound farming practices on millions of additional acres and helped thousands of farm families make a go of it (primarily through programs that increase farm viability and/or enhance farmland access). Long a pioneering leader, AFT is now riding a new wave of growth, driven by agriculture&rsquo;s most pressing needs and opportunities.
Job purpose
Reporting directly to the Financial Planning &amp; Systems Senior Manager, the Budget Specialist is responsible for preparing accurate budgets to meet the needs of the organization. The Budget Specialist will also participate in the preparation of grant proposal budgets working in coordination with the Grants Management division and incorporating them in the building of the organization&rsquo;s budget. The Budget Analyst will balance data-driven recommendations and technical maintenance of fiscal records.
Position Summary
As an integral part of the AFT finance team, the Budget Specialist is responsible for various finance functions including, but not limited to, preparing the annual budget, participating in the preparation of proposal budgets, reforecast budget preparation, and ensuring the integrity of financial projections and information. The budget specialist works closely with various departments to support budget development, provide financial insight and ensure compliance with policies and regulations.
Duties and responsibilities<ul><li>
Work in coordination with the Grants Management division in the preparation of proposal budgets and related timelines, ensuring alignment with financial policies, procedures, coding, and on-time completion.
</li><li>Prepare annual budget as well as projection (forecasting)budgets.
</li><li>Calculate year-end projections based on YTD actuals.
</li><li>Monitor allowable expenses per agreement &ndash; set spending parameters accordingly.
</li><li>Ensure that all appropriate support services are covered in budgets.
</li><li>Implement budget policies and guidelines.</li><li>
Develop models or suggestions for expenditures to optimize budget adherence.
</li><li>Produce monthly financial statements and related analysis, including staff hours reports.
</li><li>Assist in the review of expense contracts for budget feasibility and ensure procurement guidelines are followed.</li><li>
Assist with the annual financial statement audit.
</li><li>Responsible for loading the budget and grant budgets into the ERP.</li><li>
Report customization and ad hoc analysis.
</li></ul>This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. 
The ideal candidate is familiar with budget management and grants in nonprofits, highly detail oriented and organized, exudes leadership, feels confident reviewing reconciliations, analyzing statements, coaching staff, and possesses:
<ul><li>Thorough understanding of grant accounting functional areas, overhead and reimbursement principles.
</li><li>Should have prior federal award budget management experience and know nonprofit accounting standards.
</li><li>Should be able to perform financial analysis and explain steps for resolution.
</li><li>Experience with accounting computer systems, software, and applications, such as Sage Intacct and Martus Solutions.
</li><li>Should be proficient with Office365, SharePoint, &amp; Teams with advanced knowledge of Excel functions.
</li><li>Strong verbal, written, analytical and organizational skills.
</li><li>High level of ethics, integrity, transparency, and trustworthiness.</li><li>
Strong interpersonal skills and the ability to collaborate effectively with individuals, teams, and committees.
</li><li>Ability to translate financial concepts to individuals at all levels in the organization &ndash; including non-finance employees.
</li><li>Must have familiarity with federal &amp; foundation funding arrangements and related items such as match requirements and overhead limitations.
</li><li>Desire to engage and learn from fellow colleagues and about American Farmland Trust.</li><li>
Where applicable, extensive experience working within a remote or hybrid environment and amongst a distributed workforce.
</li><li>Experience with prioritizing competing deadlines in a fast-paced environment.
</li>Self-starter who takes initiative to problem solve. 
<li>
</li></ul> 
Education &amp; Experience<ul><li>
Bachelor&rsquo;s degree in accounting, Finance or Business Administration required or
</li><li>6+ years&rsquo; experience in a non-profit organization working with federal grants and budgets or</li><li>
Combination of education and experience that can demonstrate the ability to perform job functions.
</li></ul>Working conditions/Travel<ul><li>
This job operates in an office &amp; remote environment. This role routinely uses standard office equipment such as computers, and phones. Occasional work in the evenings or on weekends may be required to meet deadlines.
</li>Travel is not required for this position aside from an annual staff retreat. 
<li>
</li></ul>Degree of Supervision Given
This position does not have supervisory responsibilities.
Compensation 
American Farmland Trust offers excellent vacation, medical, retirement and other benefits. The salary range for this position is from $75,000 to $80,000 based upon experience.
American Farmland Trust offers a full benefits package for full time employees:<ul><li>
Insurance coverage begins the 1st of the month following the date of hire.
</li><li>Medical &amp; Prescription Coverage</li><li>
Dental Coverage</li><li>
Vision Coverage</li><li>
Company Paid Life Insurance &amp; Long-Term Disability (LTD)</li><li>
Voluntary Life Insurance</li><li>
Flexible Spending Account (FSA) &ndash; Healthcare &amp; Dependent Care</li><li>
Health Savings Account (HSA)</li><li>
401k Plan</li><li>
Sick Leave: Regular full-time employees accrue 13 &ldquo;sick days&rdquo; per year.</li><li>
Vacation Leave: Accrue 15 days during the first year increasing by one day per year to 20 days per year maximum.</li>
Holidays: AFT observes twelve fixed holidays and a week between Christmas and New Years off during the year (all offices closed) plus a choice of up to three (depending on hiring month) floating holidays. 
<li>
</li></ul>Why you should apply<ul><li>
Be a part of a purpose-driven, committed, knowledgeable, high-performing, experienced and fun team</li><li>
A diverse and inclusive work environment</li><li>
A cause and mission you can be proud of</li><li>
Competitive compensation &amp; benefits</li><li>
Remote work opportunity
</li></ul>To be considered, applicants must submit a resume, a cover letter explaining why they are the right fit for both AFT and this role and complete all screener questions. Incomplete applications will not be considered. Apply Directly Here: Budget Analyst
We believe diversity drives innovation. We are inclusive. We embrace differences. We recognize and respect the fundamental value and dignity of all our employees. We celebrate the unique traditions, heritages, and experiences our employees bring to the workplace. We are committed to creating and sustaining an inclusive culture that promotes and values diversity, and where everyone feels empowered to bring their authentic selves to work every day. Please see AFT&rsquo;s statement on Diversity, Equity, Inclusion, and Justice.</div>

Budget Analyst

GovCIO

<div>Overview:
<div>
GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the U.S. Coast Guard. This position is located in Washington, DC and will be an onsite position.</div>
Responsibilities:
<div>
The Junior IT Support Help Desk Specialist will primarily focus on initial incident response, documentation, and resolution of common IT issues, working closely with the Senior and Journeyman staff to escalate more complex problems.</div> 
<div></div><ul><li>
Provide initial point of contact (Tier 1 support) for users experiencing hardware, software, and basic network issues via phone, email, and ticketing system.</li><li>
Perform foundational troubleshooting for standard operating environments, including Windows 10/11, M365 suite applications (Outlook, Word, Excel, Teams), and basic network connectivity issues.</li><li>
Accurately document all incidents and service requests within the enterprise ticketing system (e.g., ServiceNow), ensuring clear communication and adherence to established ITIL incident management processes.</li><li>
Assist with user account management within Active Directory and Azure AD, including password resets, account unlocks, and basic group membership modifications.</li><li>
Install, configure, and deploy standard desktop hardware, software, and peripherals (laptops, printers, monitors, etc.).</li><li>
Collaborate with senior team members and participate in training sessions to continuously build technical skills and understanding of enterprise systems.</li><li>
Follow established troubleshooting guides and standard operating procedures (SOPs) to resolve common issues efficiently and effectively.</li></ul>
Qualifications:
<ul><li>High School Diploma or GED required; Technology, Computer Science, or a related field is a strong advantage) with 2-3 years of experience in IT support, help desk, or a related technical field.</li><li>
Clearance Requirement: Must be clearable up to an active Secret clearance.</li></ul><div> 
Required Skills and Experience</div><ul><li>
Current DoD 8570 IAT Level II certification (e.g., Security+ CE) is mandatory.</li><li>
Deep, Foundational knowledge of Microsoft environments.</li><li>
Basic understanding of networking concepts (TCP/IP fundamentals, DNS, DHCP) sufficient to troubleshoot basic connectivity issues.</li><li>
Familiarity with IT ticketing systems (ServiceNow, Remedy, etc.) and remote support tools.</li><li>
Strong interpersonal and communication skills, with a focus on customer service and clear technical documentation.</li><li>
Eagerness to learn and adapt to new technologies and processes within a fast-paced environment.</li></ul><div>
Preferred Skills and Experience</div><ul><li>
Completion of an Associate's or Bachelor&rsquo;s degree in Information</li><li>
Prior experience in a federal or military environment (U.S. Coast Guard, DoD) is a plus.</li><li>
Familiarity Basic familiarity with Active Directory administration tasks.</li><li>
Relevant industry certifications (e.g., CompTIA A+, Network+, Microsoft Certified Fundamentals).</li></ul> 
<div></div>
Company Overview:
<div>
GovCIO is a team of transformers-people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. 
 
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?</div><div></div><div> 
What You Can Expect</div><div></div><div> 
Interview &amp; Hiring Process</div><div>
If you are selected to move forward through the process, here&rsquo;s what you can expect:</div><ul><li>
During the Interview Process</li><li><ul><li>
Virtual video interview conducted via video with the hiring manager and/or team</li><li>
Camera must be on</li><li>
A valid photo ID must be presented during each interview</li></ul></li></ul><ul><li>
During the Hiring Process</li><li><ul><li>
Enhanced Biometrics ID verification screening</li><li>
Background check, to include:</li><li><ul><li>
Criminal history (past 7 years)</li><li>
Verification of your highest level of education</li><li>
Verification of your employment history (past 7 years), based on information provided in your application</li></ul></li></ul></li></ul><div>
Employee Perks</div><div>
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:</div><ul><li>
Employee Assistance Program (EAP)</li><li>
Corporate Discounts</li><li>
Learning &amp; Development platform, to include certification preparation content</li><li>
Training, Education and Certification Assistance*</li><li>
Referral Bonus Program</li><li>
Internal Mobility Program</li><li>
Pet Insurance</li><li>
Flexible Work Environment</li><li>Available to full-time employees</li></ul><div></div><div> 
Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.</div><div></div><div> 
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.</div><div></div><div> 
Posted Pay Range</div><div>
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.</div>
Posted Salary Range: USD $27.25 - USD $30.80 /Hr.</div>

IT Support Help Desk Specialist (Junior)

<div>About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

Seramount, part of EAB, is a strategic business dedicated to providing talent solutions and strategies that help forward-thinking organizations prepare for the workplace of tomorrow. Over the past four decades we&rsquo;ve built deep, data-powered intelligence on the employee experience, allowing us to address specific client workplace challenges. Our business is in growth mode and offers the right person the opportunity to be a part of a fast-moving, creative, and highly skilled team partnering with leading companies. 
 
At EAB and Seramount, we serve not only our partner institutions and organizations but each other&mdash;that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit ourCareers page.

The Role in Brief:

Product and Content Marketing Specialist

Seramount is seeking a Product and Content Marketing Specialist to help drive growth of our talent solution products. This role will develop and execute go-to-market strategies and create compelling, visually engaging collateral that clearly articulate product value, generate demand, and strengthen the broader Seramount brand.

The position may be based in Washington, D.C.; Richmond, VA; or is open to remote employment within the continental United States.

This role is listed as Product and Content Marketing Specialist for posting purposes; the official and internal title of this hire is expected to be Manager, Product Marketing (Corporate B2B) to align with EAB business norms.
<div>
Primary Responsibilities:</div>
<ul><li>Content development &ndash; Conceptualize and craft compelling marketing materials&mdash;including blogs, infographics, webinars, guides, and case studies&mdash;tailored for multiple channels such as email, web copy, conferences, and presentation decks.</li>
<li>Visual design and collateral creation &ndash; Translate ideas and messaging into visually compelling marketing and sales assets. Create or refine solution one-pagers, presentation decks, and product collateral using tools like PowerPoint or Canva. Maintain brand consistency while finding creative ways to simplify complex ideas through design.</li>
<li>Sales enablement - Partner with sales teams to develop materials that support the buyer journey, such as training decks, FAQs, one-pagers, and case studies. Ensure assets are easy to use, visually polished, and aligned to product messaging.</li>
<li>Product messaging and positioning - Contribute to defining product positioning, value propositions, and audience-specific narratives that differentiate Seramount in the market.</li>
<li>In-person and virtual executive roundtables &ndash; Support both virtual and in-person events, from organizing logistics and collateral to preparing speaker materials and post-event follow-up.</li>
<li>Stakeholder management - Work closely with cross-functional partners across marketing, sales, and product to align messaging, share insights, and maintain consistent brand voice.</li>
</ul>
Basic Qualifications:
<ul><li>Bachelor&rsquo;s degree or equivalent experience</li>
<li>2-3+ years of B2B marketing experience, preferably in content marketing, product marketing, or graphic design</li>
<li>Strong writer with the ability to communicate complex ideas clearly across multiple formats</li>
<li>Demonstrated visual and design skills, with high proficiency in PowerPoint and Canva
</li><li>Experience developing sales enablement tools in partnership with commercial teams</li>
<li>Strong collaboration skills and receptivity to feedback from internal stakeholders</li>
<li>Ability to ideate, strategize, and take ownership/manage projects from beginning to end</li>
<li>Adaptability in a fast-paced, lean environment with a passion for innovation</li>
<li>Ability to travel to industry conferences/work related events (about 4 times a year)</li>
<li>Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB&rsquo;s mission, values, and aspiration</li>
</ul>
If you&rsquo;ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other&rsquo;s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary (base) range for this role is $44,000 - $65,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
<ul>
<li>Medical, dental, and vision insurance plans; dependents and domestic partners eligible</li>
<li>20+ days of PTO annually, in addition to paid firm and floating holidays</li>
<li>Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)</li>
<li>401(k) retirement savings plan with annual discretionary company matching contribution</li>
<li>Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans</li>
<li>Employee assistance program with counseling services and resources available to all employees and immediate family</li>
<li>Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation</li>
<li>Fertility treatment coverage and adoption or surrogacy assistance</li>
<li>Paid parental leave with phase back to work program for birthing and non-birthing parents</li>
<li>Access to milk shipping service to support nursing employees during business travel</li>
<li>Discounted pet health insurance coverage for dog and cat family members</li>
<li>Company-provided life, AD&amp;D, and disability insurance</li>
<li>Financial wellness resources and membership in a robust employee discount program</li>
<li>Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities</li>
</ul>
Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to &ldquo;make education smarter and our communities stronger&rdquo; we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don&rsquo;t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.</div>

Product and Content Marketing Specialist

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