anesthesia technician - acc - irvine anesthesia - ft - variable shift

communications manager

marketing coordinator

account manager

MetLife

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div><div><b>Primary Location</b></div><div>
Irvine, California</div>
</div></div></div></div></div><div><div><div><div><div>Additional Location(s)
</div><div><ul><li>Posting Location: Irvine, California</li></ul><br>
</div></div></div></div></div><div><div><div><div><div>Region/States
</div><div>California
</div></div><div><div>Country
</div><div>United States
</div></div><div><div>Working Schedule
</div><div>Full-Time
</div></div><div><div>Work Arrangement
</div><div>Hybrid
</div></div><div><div>Travel Required
</div><div>25%
</div></div><div><div>Relocation Assistance Available
</div><div>No
</div></div><div><div>Posted Date
</div><div>20-Apr-2026
</div></div><div><div>Job ID
</div><div>16443
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements
</b></h3></div></div><div><div><div><div><p><b>The Role</b></p><p>
Account Managers are a key role in the Regional Business service delivery model. The role is a single point of contact for Brokers and provides key support functions across our different Regional Market customer segments, as well as support our sales partners with internal and external pre- and post-sale activities associated with the acquisition of new business and maintaining existing customer relationships.</p><p></p><p><b><br>
Key Responsibilities</b></p><ul><li>
Manage and grow an assigned book of business (2&ndash;5K lives) by serving as the single point of accountability for broker and client service delivery, issue resolution, escalations, compliance, BOR changes, and overall customer satisfaction.</li><li>
Build and maintain strong broker and client relationships through consultative engagement, in‑person and virtual meetings, stewardship, renewals, finalist presentations, and implementation support in partnership with Account Executives, Client Service Consultants, and Underwriting.</li><li>
Coordinate cross‑functional delivery and execution by leading regular internal partner calls, ensuring service commitments are met, and aligning stakeholders to support renewals, profitability, persistency, and client needs.</li><li>
Drive growth and retention initiatives by identifying cross‑sell, re‑enrollment, and plan change opportunities; executing targeted marketing and education campaigns; and staying informed of customer business changes (e.g., acquisitions, layoffs, budget impacts).</li><li>
Track, analyze, and present performance insights by monitoring service results, developing recommendations for improvement, presenting outcomes at broker stewardship meetings, and maintaining accurate account documentation and plans in Salesforce.</li></ul><p></p><p><b><br>
Required Qualifications</b></p><ul><li>
3+ years&rsquo; related experience, such as account management or customer service working in a fast paced, complex environment</li><li>
Strong group benefits product knowledge and possess knowledge of plan designs, benefit features and how claims are paid.</li><li>
Proactive customer focused mindset with strong focus on customer satisfaction and obtaining results</li><li>
Proven ability in building relationships both internally and externally with people at all levels of the organization</li><li>
Ability to analyze data to influence and execute on renewal decisions</li><li>
Excellent presentation skills, oral and written communication skills</li><li>
Attention to detail with critical thinking and problem-solving skills to deliver client focused solutions</li><li>
Strong commitment to meeting metrics</li><li>
Proficient computer navigation skills and ability to work in multiple systems simultaneously (Microsoft suite, different company platforms)</li><li>
High School Diploma</li><li>
Must already hold or be able to obtain State Life, Accident and Health license within 90 days of hire date</li><li>
Regular travel in local market (10% - 20%)</li></ul><p></p><p><b><br>
Preferred Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in related field</li><li>
Proficient experience using Salesforce</li><li>
5+ years related account management or customer service experience in the insurance industry</li><li>
Strong understanding of industry marketplace and legal developments</li><li>
Strong focus on customer satisfaction and obtaining results</li></ul><br>
<p></p>
</div></div></div></div></div><div><div><div><div><div><b>Benefits We Offer</b><div><br>
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!</div><br>
</div></div><div></div><div><div><br>
<b>About MetLife</b><div><div><p><br>
Recognized on Fortune magazine's list of the &quot;World's Most Admired Companies&quot;, Fortune World&rsquo;s 25 Best Workplaces&trade;, as well as the Fortune 100 Best Companies to Work For&reg;, MetLife, through its subsidiaries and affiliates, is one of the world&rsquo;s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
</p><p></p><p>Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we&rsquo;re inspired to transform the next century in financial services. At MetLife, it&rsquo;s #AllTogetherPossible. Join us!</p></div></div><br>
</div></div></div></div></div><div></div><div><div><div><div><div><br>
<i>MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (&ldquo;protected characteristics&rdquo;).</i><div></div><div><i><br>
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.</i><br>
<br>
<i>MetLife maintains a drug-free workplace.</i></div>
</div></div><div><div>$75,000 - $95,000</div></div></div></div></div></div>

Account Manager

Skyworks Solutions

<div><p>If you are looking for a challenging and exciting career in the world of technology, then look no further. Skyworks is an innovator of high-performance analog semiconductors whose solutions are powering the wireless networking revolution. Through our broad technology expertise and one of the most extensive product portfolios in the industry, we are Connecting Everyone and Everything, All the Time.</p><p></p><p><br>
At Skyworks, you will find a fast-paced environment with a strong focus on global collaboration, minimal layers of management, and the freedom to make meaningful contributions in a setting that encourages creative thinking. We are excited about the opportunity to work with you and glad you want to be part of a team of talented individuals who together are changing the way the world communicates.</p><p>
Requisition ID: 77029</p><div><div><div><h2 class="jobSectionHeader"><b>
Description</b></h2></div><div><p>
The Semiconductor Sales Operations Specialist is a key member of the sales operations team, responsible for ensuring exceptional customer and account management and governance for the business globally. This role acts as the primary owner of customer master data within both SAP and Salesforce (SFDC), ensuring accuracy, consistency, and compliance across all platforms. #LI-DB1</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2></div><div><ul><li>Global Customer &amp; Account Management, Maintenance, and Governance</li><li>Serve as the main point of contact for customer account inquiries, updates, and issue resolution</li><li>Support sales teams with new end customer creation, account setup, and related maintenance</li><li>Collaborate with sales, marketing, and finance to optimize account strategies that drive growth</li><li>Customer Master Data Ownership (SAP &amp; SFDC):</li></ul>
 o Maintain and update customer master records in SAP and Salesforce (SFDC), ensuring data integrity and compliance with company standards<br>
 o Ensure 24-48 hour response to sales on account inquiries<br>
 o Coordinate with Data and Business teams to implement changes, enhancements, and integrations related to customer data<br>
 o Perform regular audits to validate data accuracy and resolve duplicates or discrepancies<br>
 o Develop and document processes for customer data management and governance<br>
<ul><li>Reporting &amp; Analytics:</li></ul>
 o Generate customer and account management reports for leadership and sales teams<br>
 o Analyze trends in customer data to identify opportunities for process improvement and business growth<br>
<ul><li>Compliance &amp; Process Improvement:</li></ul>
 o Ensure adherence to data privacy regulations and internal policies in all customer data activities<br>
 o Drive continuous improvement in customer master data management processes</div></div><div><div><h2 class="jobSectionHeader"><b>
Required Experience and Skills</b></h2></div><div><ul><li>Bachelor&rsquo;s degree in Business, Information Systems, or related discipline preferred and minimum 5 years job experience</li><li>Experience in sales operations, account management, Salesforce administration, or customer data management within the semiconductor industry preferred</li><li>Proficiency with SAP and Salesforce (SFDC) required</li><li>Advanced Salesforce reporting and dashboard skills required; Excel (VBA) Preferred</li><li>Excellent organizational, analytical, and communication skills</li><li>Attention to detail and ability to manage multiple priorities</li></ul></div></div></div><p>
The typical base pay range for this role across the U.S. is currently USD $114,400 - $220,200 per year. Starting base pay will depend on relevant experience and skills, training and education, business needs, market demands, the ultimate job duties and requirements, and work location. Skyworks has different base pay ranges for different work locations in the U.S. Benefits include access to healthcare benefits (including a premium-free medical plan option), a 401(k) plan and company match, an employee stock purchase plan, paid time off (including vacation, sick/wellness, parental leave), among others. Employees are eligible to participate in an incentive plan, and certain roles are also eligible for additional awards, including recognition and stock. These incentives and awards are based on individual and/or company performance.</p><p></p><p><br>
Skyworks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Skyworks strives to create an accessible workplace; if you need an accommodation due to a disability, please contact us at accommodations@skyworksinc.com.</p></div>

Sr. Sales Operations Analyst 2

Morgan & Morgan, P.A.

<div>
 <p>
  <span>
   At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we&rsquo;re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
  </span>
 </p>
 <p>
  <strong>
   Summary
  </strong>
 </p>
 <p>
  We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Daily interaction with existing and potential clients, via telephone and in person
  </li>
  <li>
   Order medical records from providers and communicate with clients and providers during the course of treatment
  </li>
  <li>
   Obtain documents necessary to support injury and/or liability positions
  </li>
  <li>
   Interact with insurance carriers and healthcare providers to secure records and account balances
  </li>
  <li>
   Work directly with multiple coworkers involved in the management and support of case files
  </li>
  <li>
   Maintain organized case files
  </li>
  <li>
   Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
  </li>
  <li>
   Interact with attorneys and present case synopsis when required
  </li>
  <li>
   Manage case files from intake to closing under the direction of an attorney
  </li>
  <li>
   Performs other related duties as assigned to meet the needs of the business
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree (preferred)
  </li>
  <li>
   Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal (strongly preferred)
  </li>
  <li>
   At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)
  </li>
  <li>
   Ability to be a team player and follow procedures
  </li>
  <li>
   Proactive interaction with clients, insurance companies and medical providers
  </li>
  <li>
   Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
  </li>
  <li>
   Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  </li>
  <li>
   Strong writing and communication skills along with attention to detail
  </li>
  <li>
   Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
  </li>
  <li>
   <strong>
    Remote and/or hybrid not eligible
   </strong>
  </li>
 </ul>
 <p>
 </p>
 <p>
  Salary Range: $73,000 USD - $90,000 USD
 </p>
 <p>
  <strong>
   Benefits
  </strong>
 </p>
 <p>
  <span>
   Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.&nbsp; For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,&nbsp; paid time off and paid holidays.
  </span>
 </p>
 <p>
  <strong>
   Equal Opportunity Statement
  </strong>
 </p>
 <p>
  <span>
   Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  </span>
 </p>
 <p>
  <strong>
   E-Verify
  </strong>
 </p>
 <p>
  <span>
   This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.&nbsp;&nbsp;&nbsp;
  </span>
 </p>
 <p>
  <strong>
   Privacy Policy
  </strong>
 </p>
 <p>
  <span>
   Here is a link to Morgan &amp; Morgan's privacy policy.
  </span>
 </p>
</div>


Case Manager

Great Lab Technology Ltd

<p>Job description: <b>Customer Success Manager &amp; Technical Support </b></p><p><b>Location</b>: California, USA</p><p><b>Salary:</b> Competitive, based on experience</p><p><b>Start Date: </b>ASAP</p><p><b>Experience</b>: 3+ years in dental industry and 2+ years in dental software, ideally in the dental laboratory space.</p><p><b>Job Type</b>: Remote/Hybrid</p><p>This position will start as a remote position with the requirement to visit clients, on an ad hoc basis, within the USA and Canada.</p><p>As the company grows within the USA there will be the requirement to go Hybrid.</p><p>Check us out here: https://www.greatlabdental.com</p><p>About Us</p><p>Our mission is to make labs great.</p><p>We&rsquo;re building cutting-edge software that powers dental labs and clinics &mdash; simplifying operations, supporting growth, and creating joyful user experiences. As we grow our presence across North America, we&rsquo;re looking for a confident, tech-savvy, and people-loving <b>Customer Success Manager &amp; Technical Support </b>to join our team.</p><p><b>Your Role</b></p><p>This is a dynamic hybrid role that blends customer success/sales engagement, onboarding and technical support. You&rsquo;ll be the friendly face and voice of our brand&mdash;on camera, in-person, and online. From answering support tickets to running live product demos and attending global tradeshows, your job is to delight and support customers while helping convert prospects into happy users.</p><p><b>Responsibilities</b></p><ul><li>Deliver <b>world-class technical support</b> to users via ticketing software, virtual meetings &amp; other communication systems</li><li>Produce <b>video tutorials and walkthroughs</b> (camera-facing, clear speaking skills essential)</li><li>Host <b>live webinars</b> and explain product features with charm and clarity</li><li><b>Onboarding</b> of USA clients</li><li>Travel to <b>client sites to assist with onboarding </b>(in Canada and USA)</li><li>Attend <b>tradeshows</b> (in Canada and USA) as a brand ambassador - these will be on an adhoc basis</li><li>Collaborate with the sales and product team to improve user onboarding and training</li><li>Contribute to help center content and knowledge base articles</li><li>Act as a trusted advisor&mdash;identify ways to add value and make customers smile</li><li><b>Customer retention</b> / account management responsibility</li><li>Ownership of <b>customer lifecycle</b></li></ul><p><b>Requirements</b></p><ul><li>Based in the California, <b>USA</b></li><li><b>Occasional travel required within Canada and USA for customer support, as well as occasional attendance at trade shows or events.</b></li><li>2+ years of experience in the <b>Dental Industry</b></li><li>Prior experience in <b>software support</b> or SaaS environments</li><li>Excellent written and verbal English communication</li><li>Comfortable being <b>on-camera for video tutorials</b> and live demos.</li><li>Skilled in using <b>CRMs</b>, <b>support ticket systems</b>, and help desk tools</li><li>Strong problem-solving mindset with a customer-first attitude</li><li>Outgoing, <b>bubbly personality</b> - a people person who makes others feel comfortable</li></ul><p><b>What We Offer</b></p><ul><li>A fast-growing, mission-driven company in the dental tech space</li><li>Opportunity to shape a key customer-facing role with autonomy</li><li>International travel and career growth opportunities</li><li>Friendly, supportive team and hybrid working flexibility</li></ul><p>Ready to bring your energy, charm, and tech-savviness to a growing dental SaaS company?</p><p>Job Type: Full-time</p><p>Pay: $85,000.00 - $110,000.00 per year</p><p>Application question(s):</p><ul><li>Are you located (Living) in California?</li><li>Do you have 3 years experience in the Dentistry Industry?</li></ul><p>Work Location: In person</p>

Customer Success Manager & Technical Support USA

The Baldwin Group

<div>The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.
<br>
<br>
The Regional Operations Manager, Employee Benefits, is responsible for overseeing operational processes and ensuring service excellence within the Employee Benefits segment for a defined region. This role focuses on implementing best practices, maintaining compliance, and supporting regional leadership in achieving operational goals. The incumbent applies advanced knowledge of insurance brokerage operations and collaborates with cross-functional teams to drive efficiency and consistency across the region.
<p></p><h2 class="jobSectionHeader"><b>Position Summary
</b></h2><p></p><p>The Regional Operations Manager, Employee Benefits, is responsible for overseeing operational processes and ensuring service excellence within the Employee Benefits segment for a defined region. This role focuses on implementing best practices, maintaining compliance, and supporting regional leadership in achieving operational goals. The incumbent applies advanced knowledge of insurance brokerage operations and collaborates with cross-functional teams to drive efficiency and consistency across the region.
</p><p></p><h2 class="jobSectionHeader"><b>Primary Responsibilities
</b></h2><ul><li>Monitor and manage day-to-day operational activities for Employee Benefits within the region, ensuring adherence to established standards and procedures.
</li><li>Identify workflow inefficiencies and recommend solutions to enhance accuracy, productivity, and client experience.
</li><li>Ensure compliance with regulatory requirements, internal controls, and audit standards; assist in risk mitigation efforts.
</li><li>Support optimization of agency management systems and other operational tools; provide feedback for enhancements.
</li><li>Track KPIs and prepare reports on operational performance for regional leadership; recommend corrective actions as needed.
</li><li>Partner with account management teams, regional leaders, and national operations to align initiatives and resolve operational challenges.
</li><li>Provide guidance and subject matter expertise to regional staff on operational policies, procedures, and system usage.
</li><li>Assist in regional integration efforts during mergers, acquisitions, or organizational changes.
</li></ul><p></p><h2 class="jobSectionHeader"><b>Required Knowledge, Skills &amp; Abilities
</b></h2><ul><li>Advanced organizational and problem-solving skills.
</li><li>Ability to analyze data and identify operational trends.
</li><li>Strong communication and stakeholder management skills.
</li><li>Proficiency in Microsoft Office Suite and familiarity with agency management platforms.
</li><li>Ability to influence and lead cross-functional initiatives without direct authority.
</li></ul><p></p><h2 class="jobSectionHeader"><b>Qualifications
</b></h2><ul><li>Bachelor&rsquo;s degree in business, human resources, or related field preferred.
</li><li>4&ndash;6 years in insurance brokerage operations, with demonstrated expertise in Employee Benefits workflows.
</li><li>Strong understanding of employee benefits processes, compliance requirements, and agency management systems.
</li></ul><p></p><p>The starting pay is $165,000. Salary is negotiable upon time of hire.
</p><p></p><p>#LI-SB1
</p><p>#LI-HYBRID
</p><p>IND1</p><p></p><p><br>
</p><p></p><p>The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.</p></div>

Regional Operations Manager, Employee Benefits - IAS, West

Philz Coffee

<div><p>At Philz, we're doing something bigger than coffee - we're building culture and community. We believe that warmth, authenticity, kindness, positivity, and passion can Better People's Days &mdash; one cup and one customer at a time. If this sounds like a place you'd embrace &ndash; keep reading!</p>
<p><b>
Come open our 2nd drive-through location, coming in the fall of 2026!</b></p>
<h3 class="jobSectionHeader">
WHAT YOU'LL DO</h3>
<p>
Our General Managers (GMs) provide frontline leadership to all Team Members and are responsible for the financial health of the store. Our GMs establish and cultivate a culture in their store that is aligned with our core values and our mission of Bettering People's Day. GMs at Philz provide leadership to Team Members by demonstrating a strong work ethic, a passion for delivering quality results, and by recognizing and developing future Philz leaders. GMs support our strategic initiatives by focusing on culture, community, and operations at their location. With everything you do, you'll embody our Philz Core Values: <b><i>Obsess Over Customers &amp; Team, In Pursuit of Better, and Be Kind &amp; Keep it Real.</i></b></p><br>
<p></p>
<ul>
<li>Rolling up your sleeves and interacting daily with customers and employees alike to inspire and be a part of the experience.</li>
<li>Creating an employment experience that is in line with Philz and our Core Values by training and developing a top group of team members, and providing an opportunity for professional development.</li>
<li>Maximizing the financial performance of the store by creating a great work environment that allows your team to deliver exceptional customer service and authentic interactions.</li>
<li>Setting goals and expectations for team members, aligning performance and incentives, managing performance issues, and holding the team accountable for results.</li>
<li>Partnering with your district recruiter to attract, develop, and retain diverse, high-performing talent that can lead your store today and strengthen the bench for the future growth of Philz.</li></ul><br>
<p></p>
<h3 class="jobSectionHeader">
WHAT YOU'LL NEED</h3>
<p>
As a Philz General Manager, you will have the opportunity to make a difference in the lives of our customers, team members, and communities. We're looking for someone who understands what it means to Better People's Day and believes in our culture as much as we do. We make sure that every Philz is an inclusive, fun, creative, and vibrant workplace; a spot where you can be yourself, dress the way you want, and have flexibility in your schedule to live your best life. Most importantly, you'll be part of an environment dedicated to bettering people's days and building community. Don't worry if you've never been a barista before - if you have a passion for people and a willingness to learn, we'll teach you everything you need to know.</p><br>
<p></p>
<ul>
<li>3+ years of experience managing a fast-paced, high-volume, customer service-oriented business, preferably in a food service or retail setting.</li>
<li>Minimum 1 year of drive-through experience required, catering experience a plus</li>
<li>Proven experience in managing the financial health of a retail operation, including but not limited to P&amp;L oversight, driving revenue, and managing costs.</li>
<li>Proven ability to create an inclusive and dynamic team and work environment.
</li><li>Proactive, self-starter who can work well both independently and as part of a team.</li>
<li>Solid business acumen</li>
<li>Proven ability to recruit, motivate, train, and retain a team</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong organizational and time management skills</li></ul><br>
<p></p>
<h3 class="jobSectionHeader">
KEY REQUIREMENTS</h3>
<p>
To ensure the well-being of our team members and community, you will need to either have secured a Food Manager certification from prior work experience OR successfully complete the Philz Coffee Food Manager certification within the first 30 days of employment.</p><br>
<p></p>
<h3 class="jobSectionHeader">
ESSENTIAL PHYSICAL REQUIREMENTS</h3>
<p>
Ability to:</p>
<ul>
<li>Operate a variety of machines, tools, and equipment</li>
<li>Visual acuity to make general observations in regards to safety and accuracy of work</li>
<li>Remain in a stationary position for a minimum of 3 hours</li>
<li>Stand, walk, stoop, and kneel</li>
<li>Lift up to 50 pounds intermittently, lift 3 pounds to shoulder height repetitively</li>
<li>Grasp, finger, and reach</li>
<li>Express or exchange information by means of the spoken word</li></ul><br>
<p></p>
<p>
**Compensation &amp; Benefits</p>
<p>
A reasonable estimate of the starting base hourly rate for this role is $34.15 - $38.15.</p>
<ul>
<li>This position is eligible to participate in a Philz Bonus Program, which rewards Team Members based on exceptional individual and company performance.</li>
</ul>
<p>When you join our team, we better your days through our benefits and support programs &ndash; we offer our team members medical, dental, and vision insurance, company-paid basic life insurance, optional family life insurance, 401(k) with company match, flexible spending accounts, health savings account with company contribution, hospital indemnity, accident insurance, critical illness insurance, commuter benefits, mental health support, holiday pay, vacation &amp; sick time, Team Member discounts, freebie drinks and discounted beans, fun Philz swag, opportunities for growth and advancement, and more!</p><p></p><div><p><br>
Privacy Notice</p></div></div>

Harvard Auto Plaza Irvine - General Manager

studs

<div><div><p>Studs is a category-defining ear piercing and earring brand named one of &quot;the 10 most innovative companies in retail for 2023&quot; by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping&reg; experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment&mdash;all at an accessible price point.</p></div><p>
The Regional Manager, Mid-Atlantic &amp; Southeast oversees Studs studios across Nashville, Atlanta, Charleston, Miami, Tampa, New Orleans, Northern Virginia, and Washington D.C.&mdash;a geographically broad, high-growth region that spans both established and emerging Studs markets. Reporting directly to the CEO, this leader drives financial performance, operational consistency, and team development across 8+ studios while playing a critical field partnership role as Studs continues expanding its national footprint.</p>
<p>
This role requires a highly autonomous operator capable of managing a dispersed portfolio&mdash;balancing market-specific nuance with a consistent Studs experience&mdash;and serves as the connective tissue between studio-level execution and HQ strategy.</p>
<p><b>
Salary Range:</b> $125,000&ndash;$155,000, plus equity</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li><p><b><i>Operational Leadership</i></b></p>
<ul>
<li>Own revenue, labor efficiency, and KPI performance across all Mid-Atlantic and Southeast studios, driving accountability to targets at the studio and regional level.</li>
<li>Ensure consistent adherence to Studs brand standards across staffing, scheduling, visual presentation, and guest experience in a geographically dispersed portfolio.</li>
<li>Analyze studio-level results to identify performance gaps, develop corrective action plans, and prioritize resource allocation across markets.</li>
<li>Partner cross-functionally on new studio openings, local operational initiatives, and regional rollout of HQ-led programs.</li>
</ul>
</li><li><p><b><i>People Leadership &amp; Development</i></b></p>
<ul>
<li>Manage, coach, and develop Studio Managers across the region to deliver strong team performance, engagement, and retention.</li>
<li>Build leadership bench strength across markets; identify and develop internal talent for future growth roles as the region expands.</li>
<li>Partner with People, Retail Training, and Piercing Education teams to ensure onboarding, development, and performance management programs land effectively across a distributed team.</li>
<li>Model and reinforce a culture of accountability, inclusion, and feedback consistent with Studs values and leadership expectations.</li>
</ul>
</li><li><p><b><i>Strategic Partnership &amp; Growth</i></b></p>
<ul>
<li>Serve as the field voice for the Mid-Atlantic and Southeast in HQ-level planning, providing grounded operational perspective across a diverse market portfolio.</li>
<li>Collaborate with Finance and Retail Ops on labor planning, headcount alignment, and P&amp;L management across 8+ studios.</li>
<li>Support new studio openings across the region, providing pre-open field leadership, talent readiness, and post-open stabilization.</li>
<li>Lead regional business reviews, talent calibration, and communication cascades across a geographically distributed team.</li>
</ul>
</li></ul><p><b>Requirements:</b></p>
<ul>
<li>7+ years of multi-unit retail leadership experience, ideally in service-driven or experiential environments (e.g., beauty, hospitality, or specialty retail).</li>
<li>Demonstrated success managing P&amp;L, labor %, and revenue growth across geographically dispersed markets.</li>
<li>Strong track record in leadership development, coaching, and building high-performing teams in remote or distributed environments.</li>
<li>Excellent organizational and communication skills; able to influence and collaborate across functions and levels without in-person proximity to HQ.</li>
<li>Based in or willing to relocate to the Mid-Atlantic or Southeast region; frequent regional travel required (air travel expected), with occasional national travel for offsites or openings.</li>
<li>Weekend and evening availability for studio visits and key events.</li>
</ul>
<p><b>Benefits &amp; Perks</b></p>
<ul>
<li>Comprehensive medical, dental, and vision insurance, including $0 in-network mental health visits, commuter benefits and 401k</li>
<li>HSA (Health Savings Account) or FSA (Flexible Spending Account)</li>
<li>Flexible Work Environment (3 days in Studio, 2 days work from home)</li>
<li>Gender affirmation support services, EAP sessions and work/life resources</li>
<li>4 weeks accrued Paid Time Off, 7 days accrued Sick Time, 11 paid holidays, and 4 Quarterly Wellness Days <i>(where the whole team takes time off together to recharge)</i></li>
<li>Three months of paid Parental Leave (biological, adoptive, and foster parents are all eligible) to support a healthy work/life balance</li>
<li>A paid sabbatical after four years of full-time service</li>
<li>Discounts on piercings and products <i>(we've got discounts to cover your friends and family too!)</i></li>
<li>Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards and extended life insurance</li>
</ul><div><p><i>
Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out </i><i>this </i><i>form.</i></p>
<p><i>
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</i></p><br>
<p><i>
Click here for the Studs Privacy Notice for California Applicants.</i></p></div></div>

Regional Manager, North Pacific

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