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account manager

Go Studios Group

Account Manager &ndash; Client Relationship &amp; Account Management StrategiesAbout Us: We are a fast-growing marketing &amp; influencer agency, specializing in innovative campaigns that connect brands with audiences in impactful ways. We believe that long-term client success comes from trust, creativity, and strong relationship management.Role Overview: We are seeking a motivated Account Manager who can lead client relationships, manage accounts effectively, and deliver strategies that ensure client satisfaction and business growth.Key Responsibilities:<ul><li>Act as the primary point of contact for assigned clients, ensuring smooth communication and service delivery.</li><li>Develop and execute account management strategies to build long-term, successful client relationships.</li><li>Understand client needs, anticipate challenges, and proactively provide solutions.</li><li>Coordinate between internal teams (sales, operations, creative) to deliver on campaign goals.</li><li>Monitor campaign performance, prepare reports, and ensure alignment with KPIs.</li><li>Identify upselling and cross-selling opportunities to expand client accounts.</li></ul>Requirements:<ul><li>Proven experience in account management, client servicing, or a related field (marketing/advertising preferred).</li><li>Strong communication, negotiation, and relationship-building skills.</li><li>Ability to manage multiple accounts and prioritize tasks effectively.</li><li>Problem-solving mindset with a proactive attitude.</li><li>Fluency in English (Arabic is a plus).</li></ul>What We Offer:<ul><li>Competitive salary + performance incentives.</li></ul>Job Type: Full-timePay: From KD500.000 per month

Account Manager

FAMA TECHNOLOGIES KUWAIT

&ldquo;Sales Account Manager for Kuwait&rdquo; (IT Products Sales Background Only)Requirements:IT Products Background is a MUST&middot; Proven work experience as a Sales Account Executive /Manager.&middot; Hands-on experience in sales and an ability to deliver an excellent customer experience.&middot; Understanding of sales performance metrics.&middot; Excellent communication and negotiation skills.&middot; An ability to deliver projects and answer inquiries on time.&middot; Business acumen with a problem-solving attitude.&middot; Bachelor's degree in business administration, Marketing, IT or relevant field.&middot; Experience: 3 to 5 years relevant experience,&middot; Language: Well versed bilingual English and Arabic (Oral &amp; Written) &ndash; Mandatory,&middot; Valid Kuwait Driving License. &middot; Immediate joining and having own car will be preferred.Job Types: Full-time, PermanentPay: KD300.000 - KD400.000 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Sales: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Sales Account Manager

Zain

<div>About the Role<ul><li> 
Lead, manage, and mentor the Strategic Customer Success Account Managers, providing guidance, support, and performance feedback to drive a customer-first culture.</li><li>
Monitor the provision of Level 2 support to enterprise customers, ensuring timely, empathetic, and effective resolution of technical issues that strengthens long-term customer relationships.</li><li>
Collaborate with Marketing, Sales, and Operations to capture customer feedback, address recurring challenges, analyze trends, and align on customer experience initiatives that drive continuous service improvements</li><li>
Act as a key escalation point for critical customer issues, ensuring cross-functional coordination, ownership, and accountability until resolution is achieved.</li><li>
Monitor and track escalated issues, maintaining transparent and regular communication with customers and internal stakeholders to reinforce trust and reliability.</li><li>
Ensure the maintenance of accurate and detailed records of customer interactions, issues, and resolutions in the support ticketing system, enabling data-driven insights for customer experience enhancements.</li><li>
Provide coaching, mentoring, and ongoing training to Customer Success Account Managers to strengthen not only their technical skills and product knowledge but also their customer engagement and communication capabilities.</li></ul>
What We Need From You 
Skills:<ul><li>
Ability to lead, inspire and motivate stakeholders towards a common goal</li><li>
Ability to efficiently manage one's own time and the time of others</li><li>
Familiarity with business theory and methodology, especially customer value proposition, product (lifecycle) management, pricing and communication / channel management</li><li>
Ability to troubleshoot problems, analyze data and monitor systems</li><li>
Ability to adapt to new digital technologies and trends remaining at the forefront of innovation</li><li>
Excellent written and verbal communication skills</li><li>
Excellent negotiation skills to express ideas and align stakeholders</li><li>
Solid understanding of the telecommunications industry including the latest technological trends</li><li>
Strong problem-solving skills and ability to identify and frame key issues</li><li>
Ability to identify, assess and manage risks</li><li>
Strong organization and project management skills</li></ul>
Education Level &amp; Major: Bachelor's Degree required, Business, Marketing or a related field
Master's in business/MBA preferred</div>

Strategic Customer Success Team Leader

Zain Kuwait

<div>
 
 About The Role
 
 
 
 <ul>
 <li>
 Lead, manage, and mentor the Strategic Customer Success Account Managers, providing guidance, support, and performance feedback to drive a customer-first culture.
 </li>
 <li>
 Monitor the provision of Level 2 support to enterprise customers, ensuring timely, empathetic, and effective resolution of technical issues that strengthens long-term customer relationships.
 </li>
 <li>
 Collaborate with Marketing, Sales, and Operations to capture customer feedback, address recurring challenges, analyze trends, and align on customer experience initiatives that drive continuous service improvements
 </li>
 <li>
 Act as a key escalation point for critical customer issues, ensuring cross-functional coordination, ownership, and accountability until resolution is achieved.
 </li>
 <li>
 Monitor and track escalated issues, maintaining transparent and regular communication with customers and internal stakeholders to reinforce trust and reliability.
 </li>
 <li>
 Ensure the maintenance of accurate and detailed records of customer interactions, issues, and resolutions in the support ticketing system, enabling data-driven insights for customer experience enhancements.
 </li>
 <li>
 Provide coaching, mentoring, and ongoing training to Customer Success Account Managers to strengthen not only their technical skills and product knowledge but also their customer engagement and communication capabilities.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Ability to lead, inspire and motivate stakeholders towards a common goal
 </li>
 <li>
 Ability to efficiently manage one's own time and the time of others
 </li>
 <li>
 Familiarity with business theory and methodology, especially customer value proposition, product (lifecycle) management, pricing and communication / channel management
 </li>
 <li>
 Ability to troubleshoot problems, analyze data and monitor systems
 </li>
 <li>
 Ability to adapt to new digital technologies and trends remaining at the forefront of innovation
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Excellent negotiation skills to express ideas and align stakeholders
 </li>
 <li>
 Solid understanding of the telecommunications industry including the latest technological trends
 </li>
 <li>
 Strong problem-solving skills and ability to identify and frame key issues
 </li>
 <li>
 Ability to identify, assess and manage risks
 </li>
 <li>
 Strong organization and project management skills
 
 
 </li>
 </ul>
 Education Level &amp; Major: Bachelor&rsquo;s Degree required, Business, Marketing or a related field
 
 
 Master&rsquo;s in business/MBA preferred
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN1944 - Strategic Customer Success Team Leader

Napco National

1. Job Summary:Responsible of sales, collection and growth for specific area/customers as assigned by management.2. Job Responsibilities &amp; Tasks Duties include but are not limited to&#61623; To sell the widest range of company&rsquo;s products to his assigned customers and provide feedback of any competition activity within his area.&#61623; Ensure proper implementation of planogram.&#61623; Issue special order requests upon need .&#61623; Collect the invoices according to company&rsquo;s aging policy.&#61623; Prepare all needed documents for the call cycle or business review, before going to the market.&#61623; Detect and report new customers in his area to the team leader.&#61623; Sell all potential customers.&#61623; Handle customer complaints and report them to the sales team leader.&#61623; Present customer orders to the team leader and the daily collection for the distributor or accountant.&#61623; Issue return forms for defected products if available and get approval from his superior before actual return.&#61623; Reports to the team leader any problem / objection that occurred and he could not handle.&#61623; Review on quarterly basis customer account reconciliation and get customer signature/approval.&#61623; Perform inventory check for every visit covering warehouses and shelves.3. Job Dynamics &amp; Interfaces:3.1 Internal:STL, SSTL, Sales Representative, Marketing, CSD, Accounts.3.2 External:Clients.4. Required Job Qualifications &amp; Competencies:4.1 Education &amp; Experience&#61623; Minimum High School degree.&#61623; A minimum of 1 to 2 years&rsquo; experience in similar and related field.Job Types: Full-time, PermanentPay: KD500.000 - KD600.000 per monthExperience:<ul><li>Sales coops: 1 year (Preferred)</li></ul>

Sales Executive B2B

Tarjama&

<div>
 As a Business Development Manager at Tarjama&amp;, you will drive business growth by focusing on the promotion and adoption of the company's technology-driven products and services. This role requires a proactive approach to identifying opportunities, building strong relationships with clients and partners, and collaborating across teams to design tailored solutions that meet customer needs and align with our technological vision.
 
 
 
 Requirements
 
 
 
 
 Business Development:
 
 
 
 <ul>
 <li>
 Establish and cultivate long-term relationships with clients and partners to promote business growth in technology-driven language and localization services.
 </li>
 <li>
 Leverage a deep understanding of the company's products and services to prepare and deliver impactful proposals, solution demonstrations, and presentations to prospective clients.
 </li>
 <li>
 Proactively explore emerging technologies and market trends to identify opportunities for product and service expansion.
 
 
 </li>
 </ul>
 
 Technology-Focused Solution Design:
 
 
 
 <ul>
 <li>
 Work closely with clients to understand their technological needs and recommend solutions that leverage our tech platforms and language services.
 </li>
 <li>
 Collaborate with the product and technology teams to refine offerings and align with client requirements.
 </li>
 <li>
 Serve as a technology advocate, communicating the value of our innovative tools and solutions to clients and partners
 
 
 </li>
 </ul>
 
 Sales Pipeline and Performance Management:
 
 
 
 <ul>
 <li>
 Build and manage a robust sales pipeline, ensuring timely follow-ups and accurate forecasting
 </li>
 <li>
 Track and analyze key performance metrics, providing regular reports and actionable insights to senior management
 </li>
 <li>
 Develop strategies to optimize the sales process and enhance efficiency.
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration:
 
 
 
 <ul>
 <li>
 Partner with internal teams, including operations, quality assurance, marketing, and technology experts, to ensure seamless delivery of solutions.
 </li>
 <li>
 Actively contribute to the ideation and development of new technology features and enhancements to meet market demands.
 </li>
 <li>
 Facilitate knowledge-sharing sessions to keep teams informed about product updates and market trends.
 
 
 </li>
 </ul>
 
 Networking and Industry Engagement:
 
 
 
 <ul>
 <li>
 Represent the company at technology and industry events, conferences, and trade shows to promote the brand and establish new connections.
 </li>
 <li>
 Maintain an up-to-date understanding of the competitive landscape and industry developments.
 </li>
 <li>
 Engage in thought leadership activities, such as participating in panels, webinars, or publishing articles on technology's role in language services.
 
 
 </li>
 </ul>
 
 Client Relationship Management:
 
 
 
 <ul>
 <li>
 Build and maintain trust with clients by providing consistent, high-quality service and support.
 </li>
 <li>
 Address client inquiries and concerns promptly, ensuring satisfaction and long-term engagement.
 </li>
 <li>
 Proactively gather client feedback to inform continuous improvement of products and services.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 A bachelor's degree in business management or any related field is preferable.
 </li>
 <li>
 Approximately 8 years of proven enterprise sales experience gained in a high-tech, IT Consulting or Technology Services company selling to enterprise and strategic accounts.
 </li>
 <li>
 Extensive experience of successfully selling into complex accounts with a strong negotiation and closing track record.
 </li>
 <li>
 A good understanding of Language and Translation services and the challenges faced within the specific market sectors
 </li>
 <li>
 Excellent analytical and problem-solving skills.
 </li>
 <li>
 Ability to work under pressure and meet tight deadlines.
 </li>
 <li>
 Strong verbal and written communications skills.
 </li>
 <li>
 Excellent in-person and phone-based presentation skills
 </li>
 <li>
 Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint
 </li>
 <li>
 Excellent command of both spoken and written English.
 </li>
 </ul>
</div>

Business Development Manager

XCYB TECH

What You&rsquo;ll Do<ul><li>Prospect, pitch, and close deals end-to-end (not just lead generation).</li><li>Sell high-value cybersecurity service subscriptions (business-focused).</li><li>Educate SMEs and enterprises on the value of monitoring, incident response, and compliance readiness (ISO 27001, PDPL, Central Bank of Kuwait guidelines).</li><li>Collaborate with our technical team, who will handle service delivery and onboarding &mdash; you focus only on closing deals.</li></ul>What We Provide<ul><li>Branded email and sales decks.</li><li>Full sales kit: presentations, objection-handling guides, and playbooks.</li><li>CRM / reporting support.</li><li>Technical onboarding team &mdash; no need for you to handle delivery.</li></ul>CompensationFixed payout per closed deal:<ul><li>Shield Package (SMEs): USD $2,000 per closed deal.</li><li>Sentinel Package (SOC-as-a-Service): USD $2,500 per closed deal.</li><li>Paid once client payment is confirmed (monthly, 6-month, or annual upfront).</li><li>One-time payment per deal (not recurring per month).</li><li>Unlimited earning potential &mdash; the more you close, the more you earn.</li></ul>Requirements<ul><li>Must be based in Kuwait (applications from outside Kuwait will not be considered).</li><li>Proven B2B sales experience (IT, SaaS, or cybersecurity sales preferred).</li><li>Strong prospecting and closing skills (full sales cycle).</li><li>Fluent in English (Arabic is a strong plus).</li><li>Knowledge of the Kuwaiti market, compliance requirements, and business culture.</li><li>Self-starter, motivated to source and close own leads.</li></ul>Why Join Us?<ul><li>Represent a premium cybersecurity brand with in-demand services.</li><li>Attractive fixed deal-based payouts.</li><li>Backed by full marketing and technical support.</li><li>Growth opportunities for high performers (Sales Lead &rarr; Regional Account Manager).</li></ul>Important:Only candidates currently residing in Kuwait will be considered.Job Type: Contract Contract length: 12 monthsPay: KD500.000 - KD700.000 per monthApplication Question(s):<ul><li>Do you currently reside in the Kuwait?</li><li>Do you have at least 2 years of B2B sales experience?</li><li>Have you previously sold IT, SaaS, or cybersecurity services?</li><li>Are you comfortable working on a commission-only basis with fixed payouts per closed deal?</li><li>How many new deals can you realistically close per month?</li></ul>

Commission-Based Sales Representative (Cybersecurity Services)

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