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administrative specialist hr assistant

Boston Children's Hospital

<p>85445BR<br/></p><p>Pediatrics-GI/Nutrition<br/></p><p>Job Posting Description<br/></p><p>Position Summary:<br/>The Division of Gastroenterology, Hepatology, and Nutrition and Center for Advanced Intestinal Rehabilitation at Boston Children&rsquo;s Hospital are seeking a highly interested, and motivated Safety &amp; Quality Specialist to support various Divisional and Center-based entry-level data analysis, data queries, and quality improvement (QI) initiatives, as well as assist in preparing materials for local meeting presentations and national abstract submissions/publications.<br/></p><p>Selected candidate will be involved with many exciting projects embedded into both a dynamic, multidisciplinary program and collegial quality improvement team committed to understanding and improving the quality of care provided to children with short bowel syndrome and various other digestive and nutritional disorders. The selected candidate must be an excellent communicator, well-organized, interested in data analytics and analysis, and enthusiastic.<br/></p><p>This Safety &amp; Quality Specialist will play a central role in extracting, analyzing, and translating clinical data into quality improvement report summaries and operational improvements in patient care and program performance.<br/>This is an ideal position for an early-career candidate interested in furthering their expertise in data analytics use of an electronic health care record (EPIC), healthcare data systems, and quality improvement (QI), and QI statistical analysis.<br/></p><p>Key Responsibilities<br/>Coordinate data collection, tracking, and reporting with projects related to quality improvement (QI), quality measurement and QI research within the Division of Gastroenterology and Center for Advanced Intestinal Rehabilitation for data tracking, process improvement, and reporting<br/>Assisting with data capture and compiling reports from the electronic health care record (EPIC) as well as a variety of clinical settings, including ambulatory clinics, procedural areas and hospital wards<br/>Assist in basic statistical and other trend analyses from information gathered in patient surveys, EPIC-based reports, hospital administrative databases, and other sources<br/>Ensure accuracy, completeness, and integrity of data used to develop reports and summaries to track clinical outcomes, program metrics, and performance trends<br/>Collaborate with institutional informatics and clinical quality improvement teams to optimize data extraction and reporting capabilities<br/>Prepare and present data for internal meetings, leadership discussions, and national collaboratives<br/>Participate in Divisional and CAIR-related clinical practice guideline initiatives and risk management activities<br/>Maintain expertise in current and emerging data management and analysis methods, including appropriate computer software applications<br/></p><p>Minimum Qualifications<br/>Education:<br/>High School diploma or GED required. Bachelor's Degree preferred<br/></p><p>Experience:<br/>2 years&rsquo; experience of administrative, project coordination experience required. 1 year in a quality and safety role.<br/>Strong organizational and analytical skills with attention to detail and data accuracy<br/>Introduction level QI understanding and data handling<br/>Excellent communication and interpersonal skills<br/>Experience with electronic health records (e.g. EPIC) is preferred<br/>Experience with data platforms such as Redcap, Statistics Process Control (SQCpack) or data visualization tools is preferred<br/>Prior experience in clinical research or QI initiatives is preferred<br/></p><p>Status<br/></p><p>Full-Time<br/></p><p>Regular, Temporary, Per Diem<br/></p><p>Regular<br/></p><p>Standard Hours per Week<br/></p><p>40<br/></p><p>Pay Range<br/></p><p>$69888.00-$111831.20 Annual<br/></p><p>Office/Site Location<br/></p><p>Boston<br/></p><p>Job Posting Category<br/></p><p>Patient Safety and Quality, Research<br/></p><p>Remote Eligibility<br/></p><p>Part Remote/Hybrid<br/></p>

Safety & Quality Specialist

Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Reporting to the Neurosurgery Program Administrator, the Senior Executive Assistant will primarily be responsible for supporting the Department of Neurosurgery&rsquo;s Chairman to ensure efficient and effective operations within the Chairman&rsquo;s office. Additionally this role will support the Chairman&rsquo;s role in the CTNS within the MGB Cancer Institute, as well as managing Extended Worker onboarding and Visa management for the department. This includes but is not limited to day-to-day calendar management for the chair and other executives as needed, travel, correspondence and support for activities as it relates to the Chairman&rsquo;s office, patient care coordination, etc. This position requires exceptional organizational, interpersonal and computer/data management skills, as well as independent and critical judgment to project and problem solve to ensure MGB compliance. The candidate should possess strong leadership and communication skills, and exercise discretion in managing high-level, confidential matters.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
Associate's Degree Related Field of Study required or Bachelor's Degree Related Field of Study preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Experience<br>
experience as an Administrative Assistant to Executive or Chair/Chief or Senior Leader 5-7 years required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong technology and MS Office skills &ndash; Advanced Outlook, Word, Excel, PowerPoint.</li><li>Ability to proofread and edit written documents.</li><li>Ability to manage more complex phone calls, and give more detailed information, solving more complex issues as appropriate.</li><li>Highly proficient in all communication skills (phone, verbal and written).</li><li>Ability to handle sensitive information and situations with poise and professionalism.</li><li>Strong organizational, coordination and judgment skills.</li><li>Ability to prioritize effectively.</li><li>Ability to problem solve and troubleshoot.</li><li>Ability to analyze a situation and determine best course of action within established guidelines.</li><li>Basic math knowledge with some knowledge of bookkeeping.</li><li>Advanced understanding and use of medical terminology and comprehension of billing and fiscal information.</li><li>Ability to demonstrate good leadership skills in a team environment, including ability to provide guidance, orient, train and assist other administrative staff.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Essential Functions:</b></p><ul><li>
Responsible for managing day to day administrative operations and supporting clinical, academic, research, and administrative priorities across the MGB on behalf of the Chair including but not limited to proactive calendar management, strategic scheduling, prioritization of competing system-wide demands, coordination with faculty and leadership, and presentations.</li><li>
Responsible for managing all necessary Visas for full-time, part-time, research, and/or volunteer staff. He/she will do so in accordance with Global Office for Professionals and Students (GPS), and under the general direction of the Neurosurgery Program Administrator. Handles all badge, security access for respective employees.</li><li>
Coordinates meetings that may include Hospital Executives and stakeholders from other institutions or departments.</li><li>
Assists with ordering office supplies, planning department events, etc.</li><li>
Manages all extended workers - students, volunteers, and observers in accordance with requirements set forth by the institution, including the coordination of all initial and ongoing correspondence, managing the database for all incoming and outgoing EWs, managing all necessary paperwork for registration and on-boarding, as well as ensuring Occupational Health and new staff orientation requirements are met prior to start date.</li><li>
Accountable for managing the resources and deliverables for assignments. Rapidly identifies, problem-solves and communicates to leadership any issues that are jeopardizing deadlines or scope of work.</li><li>
Supports operations for departmental leadership, including coordination of meetings and events within MGB and outside of the hospital, keeps detailed records of meetings and minutes as requested, shares progress and updates with key leaders accordingly. Manages key projects on behalf of the department.</li><li>
Maintain effective and harmonious working relationships with co-workers, faculty, guest speakers, venues and vendors to promote a culture of wellness and a culture of excellence for the department.</li><li>
Other projects assigned by Chair, Executive Director, Manager, etc. (recruitment, promotions, other projects and events as assigned).</li><li>
Maintain sensitive and confidential information with the highest degree of professionalism, discretion, and integrity; frequently handle matters of strategic, financial, personnel, and reputational importance.</li><li>
Draft, edit, and manage confidential correspondence, announcements, executive summaries, presentations, letters and reports related to clinical operations, academic programs, research initiatives, and strategic integration efforts.</li><li>
Manage travel arrangements, itineraries, and logistics for internal and external engagements, including conferences, academic meetings, and system leadership activities.</li><li>
Support financial and administrative processes, including expense reconciliation, reimbursements, payroll coordination, and basic budget tracking for the Chair and designated leadership activities.</li><li>
Track priorities, deadlines, and deliverables for the Chief; follow up independently to ensure timely execution of action items across multiple workstreams.</li><li>
Coordinate and support high-level meetings, including division leadership meetings, integration councils, search and advisory committees, and external stakeholder engagements; prepare agendas, briefing materials, presentations, and follow-up summaries.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
10 Vining Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$27.95 - $40.70/Hourly<p></p><p><b><br>
Grade</b></p>
6<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Senior Executive Assistant, MGB Neurosurgery

Ameriprise Financial

<div><p><b>About Our Company</b></p><p><br>
We&rsquo;re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses &ndash; Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.</p><p></p><p><b>
Job Description</b></p><p></p>
Ameriprise is seeking an innovative leader to join our team as the Vice President, Global Head of HR Systems. This critical role will be responsible for contributing to and operationalizing our enterprise HR technology roadmap in partnership with senior leadership, leveraging our investment in Workday, and other technology solutions.
<br>
<br>
The Vice President, Global Head of HR Systems will oversee a global team of technologists responsible for developing and configuring simple, innovative, and efficient technology solutions and processes that enable business growth through seamless processing of HR transactions related to payroll, benefits, talent development, candidate attraction and selection, and the administration of HR processes such as talent development, performance management, and compensation management.
<br>
<br>
We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders &mdash; clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific<br>
requirements will be discussed during the hiring process.<br>
<br>
Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).<p></p><p><b>
Key Responsibilities:</b></p><ul><li><b>
HR Technology Strategy &amp; Roadmap</b>: Partners with senior leadership to design a comprehensive and forward-looking HR technology strategy that aligns with business growth objectives, enables the broader HR and organizational strategy, and maximizes return on investment to drive business outcomes.</li><li><b>
Team Leadership</b>: Lead, engage, instill a growth mindset, and inspire the global HR Systems team to achieve high performance and deliver on commitments.</li><li><b>
Workday Technical Leadership</b>: Lead the design and execution of enterprise scale Workday solutions, bringing deep hands-on experience across configuration, reporting, integrations, and module functionality to deliver scalable, secure, and business-aligned solutions. Serve as the lead technical subject matter expert and liaison between HR leadership and Technology.</li><li><b>
Platform &amp; Process Simplification</b>: Increase Workday capability through driving agenda to design and implement user-friendly HR systems and processes that streamline operations, create HR transaction efficiency and support business growth. Ensure effective controls are in place to proactively manage risk.</li><li><b>
Innovation</b>: Proactively scan the market and peer firms to recommend best practice solutions and emerging technologies to continue advancing our capabilities. Leverage a strong technical network to anticipate industry trends and evolving solutions.</li><li><b>
Implement an Agile Product Model</b>: Implement and utilize agile product methodology to prioritize work most critical to the organization. Create and implement a resource plan based on business needs, scope of work, cost, and skill requirements.</li><li><b>
Collaborate with HR Centers of Excellence</b>: Leverage your team and a framework to partner and provide innovative solutions to our HR customers in the following areas:<ul><li><b>
Talent Development</b>: Create and manage systems that support the development and growth of talent within the organization.</li><li><b>
Candidate Attraction &amp; Selection</b>: Consult on technology solutions that improve the attraction, selection, and onboarding of top talent.</li><li><b>
Performance Management &amp; Compensation</b>: Collaborate on administration of performance development, performance management, and compensation processes through effective HR systems.</li><li><b>
Learning Management</b>: Partner with talent and learning and well as corporate compliance to deliver digital leaning experiences that build skills and abilities that meet required compliance.</li><li><b>
Efficient HR Administration</b>: Leverage platform to ensure flawless transaction processing of core HCM, compensation, payroll, year-end processes, and benefits administration.</li></ul></li><li>
Manage external vendor relationships and collaborate with internal cross-functional partners.</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
Bachelor's Degree in relevant field, or equivalent years of work experience.</li><li>
10+ years of relevant experience, including experience leading teams, designing, and implementing HR technology.</li><li>
Strong technical experience with integrations, security models, and prior experience deploying and configuring Workday.</li><li>
Proven experience in contributing to and executing HR technology strategies at a global level with primary focus on Workday.</li><li>
Strong understanding of HR processes and systems, including performance management, compensation, talent development, and recruitment.</li><li>
Excellent leadership and team management skills.</li><li>
Ability to drive change and innovation in HR technology.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Exceptional communication and people skills.</li><li>
Experience managing product teams and capacity planning.</li><li>
Proven skills in the areas of thought leadership, delivering results, developing people, self-leadership, and ability to apply a growth mindset.</li><li>
Display leadership principles in the areas of organizational stewardship, operating effectiveness, and leadership excellence.</li></ul><p></p><p><b>
Why Join Us:</b></p><ul><li>
Opportunity to lead and shape the HR technology landscape of a global organization.</li><li>
Work in a collaborative and innovative environment.</li><li>
Drive impactful change and contribute to business growth.</li></ul><p></p><p>
If you are a visionary technical leader with a passion for HR technology and a record of driving successful enterprise strategies, we invite you to apply for this exciting role.</p><p></p><p><b>
Base Pay Salary</b></p><p></p>
The estimated base salary for this role is $160,600 - $240,900/ year. We have a pay-for- performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.<p></p><div><div><div><div><div><div><div><p><b>
Full-Time/Part-Time</b></p></div></div></div></div></div></div></div>
Full time<p></p><div><div><div><div><div><div><div><p><b>
Exempt/Non-Exempt</b></p></div></div></div></div></div></div></div>
Exempt<p></p><div><div><div><div><div><div><div><p><b>
Job Family Group</b></p></div></div></div></div></div></div></div>
Human Capital<p></p><div><div><div><div><div><div><div><p><b>
Line of Business</b><b>
</b></p></div></div></div></div></div></div></div>HR Human Resources<p></p><p><i>
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.</i></p><p></p><p><i>
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.</i></p></div>

Vice President, Global Head of HR Systems

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<br>
<br>
<p>Become an integral part of the Consumer and Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.</p><p>
</p><p>As an Senior Administrative Assistant in Consumer and Community Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.</p><p>
</p><p><b>Job responsibilities</b></p><p>
</p><ul><li>Maintain complex and detailed calendars</li><li>
Screen incoming calls and determine the level of priority, while using caution in dispensing information</li><li>
Manage the coordination and logistics of both internal and external meetings</li><li>
Arrange and coordinate complicated domestic and international travel</li><li>
Organize all aspects of internal and external events, including catering and transportation</li><li>
Process invoices and T&amp;E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines</li><li>
Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access</li><li>
Produce high quality emails and messages to individuals at all levels of the organization</li><li>
Maintain department documents, including current organizational charts and Executive Bio's</li><li>
Handle regular activities without prompting, and advise in advance with issues or delays</li><li>
Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
</li></ul><p></p><p><b>Required qualifications, capabilities, and skills</b></p><p>
</p><ul><li>At least three years of administrative experience</li><li>
Advanced ability to organize</li><li>
Discretion and good judgment in confidential situations, and proven experience interacting with senior management</li><li>
Strong interpersonal, written, and oral communication skills</li><li>
Strong proficiency in Microsoft Office</li><li>
Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Experience supporting at the Managing Director level (or equivalent) or above</li><li>
College degree is a plus</li></ul><p>
</p><p><b>Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.</b><br>
</p><p></p><br>
<b>ABOUT US</b><br>
<br>
<br>
<p>Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p></p><p>Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b>
<br>
<br>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Senior Administrative Assistant - Boston, MA

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
June 2026 Start Date<br>
<br>
The Research Assistant (RAI) works with the Laboratory Manager, Principal Investigators, and other staff to conduct screening and study visits. This position plays an essential role in the successful completion of multiple clinical research protocols being conducted in the Asthma Research Center at one time.<br>
<br>
The RAI is responsible for independently recruiting and screening study subjects for eligibility to participate in clinical trials. The RAI is also responsible for study data collection and entry, lab processing and maintaining study regulatory documents. They may be responsible for spearheading recruitment efforts for research studies. Excellent communication (oral and written), phone, and computer skills are necessary.<br>
<br>
Working under general supervision from the Laboratory Manager, provides support for clinical research studies.<br>
<br>
PRINCIPAL DUTIES AND RESPONSIBILITIES:<br>
<br>
1. Assists in the development and planning for the implementation of procedures for research studies evaluating asthma treatments and medications.<br>
<br>
2. Reviews, understands and obtains appropriate certifications for study specific protocols and ARC procedures.<br>
<br>
3. Actively contributes to the recruitment of study subjects for ARC studies. This includes assisting with developing and implementation of recruitment strategies, telephone screening of potential subjects, enlisting participation by scheduling appointments and sending out necessary paperwork.<br>
<br>
4. Performs study visits, including review of consent with subjects, following ARC procedures for study visits, and appropriate follow up with subjects.<br>
<br>
5. Clinical and pulmonary testing including performing, e.g., vital signs, EKG, blood draws, skin testing, spirometry, methacholine challenges, sputum induction, exercise challenges, assisting with certain procedures for bronchoscopies and other related procedures.<br>
<br>
6. Collects and reviews study data, ensuring compliance with protocol and data integrity. Refers appropriate clinical issues/questions to respective medical/managerial staff.<br>
<br>
7. Adheres to the administrative aspects of trials, including data quality, protocol violation reporting and adverse event reporting, and accurately and promptly maintains study related logs.<br>
<br>
8. Coordinates study data with Data Coordinating Center, corporate study sponsor or their CRO. Promptly resolves and responds to data queries.<br>
<br>
9. Prepares and presents data reports as directed.<br>
<br>
10. Other study related procedures and duties as assigned.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
QUALIFICATIONS:</p><p>
BA/BS degree, with moderate to strong background in science and interest in research.</p><p></p><p>
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:</p><p></p><ul><li>
Strong background in science</li><li>
Ability to attend to detail and be precise with the ability to work independently, exercising judgment in establishing priorities.</li><li>
Must possess the analytical ability to resolve minor technical equipment problems and interpret acceptability of data results.</li><li>
Should have word processing capabilities; general computer experience in Excel and Access highly desirable.</li><li>
Should have experience working with MS Office tools.</li><li>
Ability to write and communicate effectively.</li><li>
Must have excellent interpersonal skills for working with study participants and explaining procedures.</li></ul><p></p><p><b><br>
Additional Job Details (if applicable)</b></p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
45 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$ - $29.01/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Research Assistant I - BWH Asthma Research Center, June 2026

Massachusetts General Hospital

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling surgeries, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department.<br>
<br>
Essential Functions:
<br>
<br>
<ul><li>Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
</li><li>Make patient appointments and maintain appointment records.
</li><li>Assist callers with routine inquiries, and schedule appointments.
</li><li>Process patient billing forms and scan documents to patient medical record/LMR.</li><li>Acts as &quot;Super User&quot; for scheduling, registration and billing systems.
</li><li>Provides assistance and training to others in these areas.
</li><li>May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.</li><li>Provides functional guidance to Sleep Neurology Office and Practice Assistants.
</li><li>In conjunction with Supervisor oversees daily activities of practice staff.</li><li>May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Experience<br>
3-5 years office experience required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong technology and MS Office skills &ndash; Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.</li><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>Managing one's own time and the time of others.</li><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li><li>Ability to proofread and edit written documents.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Department:</b> MGH Orthopedics, Spine</p><p></p><p><b>
Schedule:</b> Monday - Friday | Flexible Hours | Hybrid</p><p></p><p><b>
Compensation:</b> The pay rate for this position starts at $22.00 per hour, with increases based on the candidate's years of experience.</p><p></p><p><b>
Benefits:</b> Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass &amp; more!</p><p></p><p>
Step into a role where your work truly makes a difference every day! As a vital member of our clinical operations team, you&rsquo;ll provide administrative support to ensure our practice runs smoothly and efficiently. In this dynamic, fast-paced role, you&rsquo;ll be the friendly face that plays a key role in creating a positive, efficient, and compassionate environment for both patients and clinical staff.</p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Hybrid<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
55 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$19.37 - $27.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Senior Practice Assistant, Orthopedics Spine

Interra Health, Inc.

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of care&mdash;helping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone.
 <br/>
 <br/>
 <strong>
  Technical Support Specialist, L2
  <br/>
  <br/>
 </strong>
 <strong>
  The Role
  <br/>
  <br/>
 </strong>
 As a Technical Support Specialist, Level 2, you provide advanced technical support and serve as a secondary escalation point for the support team. You troubleshoot complex issues across internet-based applications, APIs, and database-driven systems, ensuring accurate, timely resolution and technical ownership through to completion. You collaborate closely with Support, Engineering, and Customer teams to address implementation needs, improve issue resolution processes, and enhance overall service quality. Your work directly supports customer satisfaction, retention, and long-term relationship strength.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Effectively troubleshoot and diagnose issue root cause and communicate issue details to both internal and external stakeholders
  </li>
  <li>
   Support in the development and documentation of processes and best practices to provide support for customers and product end users
  </li>
  <li>
   Demonstrated ability to effectively explain technical issues to non-technical audiences
  </li>
  <li>
   Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects simultaneously, communicating both updates and in-depth solutions as situations require
  </li>
  <li>
   Mentor and support level 1 and level 2 technical support specialists
  </li>
  <li>
   Where appropriate, propose, plan and own new feature requests, internal and external documentation and system trainings
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Typically requires a minimum of 5 years of related experience with a Bachelor&rsquo;s degree; or equivalent work experience.
  </li>
  <li>
   Proficient in the use of Microsoft Office Suite
  </li>
  <li>
   Desire to assist with and improve trouble-shooting documentation
  </li>
  <li>
   Experience using a case management tool to record detailed notes and manage customer communication (e.g., Salesforce, ServiceNow, ZenDesk)
  </li>
  <li>
   Proficiency using developer tools, Postman and writing SQL queries is required
  </li>
  <li>
   Experience with programming languages (C++, Python, HTML, CSS) is a huge plus as it will be helpful when addressing technical questions with customers
  </li>
  <li>
   Superb problem-solving skills working on mission critical Software as a Service
  </li>
  <li>
   Excellent verbal and written communication and presentation skills
  </li>
  <li>
   Prior work with Azure DevOps and/or equivalent experience with similar tools (Jira, etc)
  </li>
  <li>
   Detail oriented with the ability to multitask and manage time in in a fast-paced, ambiguous environment
  </li>
  <li>
   Experience in healthcare IT, medical information systems and/or EHRs within Hospital, Clinical, Biotech, medical device, or Pharma verticals a plus
  </li>
  <li>
   Empathy in your approach to work, and passion for delivering excellent customer experiences
  </li>
  <li>
   Ability to effectively transfer knowledge to others, both internally to colleagues and externally to our customers
  </li>
  <li>
   Must be able to work independently while being a proactive team member
  </li>
  <li>
   Experience partnering across global teams and/or working in a distributed remote environment is a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Core Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge &amp; Application: Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is a fully qualified, experienced professional.
  </li>
  <li>
   Complexity &amp; Problem Solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points.
  </li>
  <li>
   Collaboration &amp; Interaction: Enhances relationships and networks with senior internal/ external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to differing audiences and often advises others on difficult matters.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Working Conditions &amp; Environment
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fully remote role within the United States
  </li>
  <li>
   Travel once a year for company offsite
  </li>
  <li>
   Operates in a fast-paced, growth-oriented, PE-backed SaaS environment
  </li>
  <li>
   Ability to manage multiple cases and shifting priorities
  </li>
  <li>
   Success in this role requires the ability to balance synchronous collaboration with thoughtful asynchronous execution in a remote-first environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits &amp; Perks
  <br/>
  <br/>
 </strong>
 💸
 <strong>
  Competitive compensation
  <br/>
  <br/>
 </strong>
 🌍
 <strong>
  Remote-first
  <br/>
  <br/>
 </strong>
 Work from anywhere in US. We also provide a one-time home office stipend to set up your workspace, plus a monthly Wi-Fi reimbursement.
 <br/>
 <br/>
 <strong>
  Flexible work
  <br/>
  <br/>
 </strong>
 Flexible scheduling and core collaboration hours (10:00 AM &ndash; 3:00 PM ET), giving you space for both deep work and real life.
 <br/>
 <br/>
 ✈
 <strong>
  Company-wide offsite
  <br/>
  <br/>
 </strong>
 We invest in connection&mdash;join us for an annual offsite to collaborate, build relationships, and have some fun together.
 <br/>
 <br/>
 🌴
 <strong>
  Time off that you&rsquo;re expected to use
  <br/>
  <br/>
 </strong>
 Flexible PTO designed for real recharge, plus 17 company holidays, paid sick leave, and paid parental leave.
 <br/>
 <br/>
 💙
 <strong>
  Comprehensive health coverage
  <br/>
  <br/>
 </strong>
 Choose from multiple medical plan options with significant company premium contributions, along with dental (including orthodontia) and vision coverage for you and your family.
 <br/>
 <br/>
 Includes company contributions to HSA/FSA accounts (based on plan selection).
 <br/>
 <br/>
 💰
 <strong>
  Financial wellness
  <br/>
  <br/>
 </strong>
 401(k) with company match to help you plan for the future.
 <br/>
 <br/>
 <em>
  Interra Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
  <br/>
  <br/>
 </em>
 Compensation Range: $60K - $85K
 <br/>
 <br/>
</div>


Technical Support Specialist, L2

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