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administrator l2

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: ADMINISTRATOR L2
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>State/Province: Riyadh Province
</div></div></div></div><div><div><div><div>Posting Start Date: 2/2/26
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role Purpose
</b></p><p>The purpose of the role is to resolve, maintain and manage client&Atilde;&cent;&Acirc;&Acirc;s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA&Atilde;&cent;&Acirc;&Acirc;s ensuring client satisfaction
</p></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Do
</b></p><ul><li><b>Ensure timely response of all the tickets raised by the client end user
</b></li><li>Service requests solutioning by maintaining quality parameters
</li><li>Act as a custodian of client&Atilde;&cent;&Acirc;&Acirc;s network/ server/ system/ storage/ platform/ infrastructure and other equipment&Atilde;&cent;&Acirc;&Acirc;s to keep track of each of their proper functioning and upkeep
</li><li>Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
</li><li>Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
</li><li>Provide an acceptance and immediate resolution to the high priority tickets/ service
</li><li>Installing and configuring software/ hardware requirements based on service requests
</li><li>100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
</li><li>Provide application/ user access as per client requirements and requests to ensure timely solutioning
</li><li>Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
</li><li>Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
</li><li>Coordinate with on-site team for complex problem resolution and ensure timely client servicing
</li><li>Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Deliver
</b></p><div><div><div><div>No </div><div>Performance Parameter </div><div>Measure
</div></div><br>
<div><div>1. </div><div></div><div>100% adherence to SLA/ timelines
<br>
Multiple cases of red time
<br>
Zero customer escalation
<br>
Client appreciation emails<br>
</div></div><br>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div></div></div></div></div></div><div></div><div><div><div><div>Mandatory Skills: Desktop Support .<br>
<p></p>Experience: 1-3 Years .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

ADMINISTRATOR L2

SWATX

<div><h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><ul>
<li>Deploy and configure VMware HCX in on-prem and OCI environments according to the approved design.
</li><li>Install and configure HCX components, including Interconnect, Network Extension, and Service Mesh.
</li><li>Establish secure site pairing between on-prem and OCI.
</li><li>Configure Layer 2 extensions and validate network connectivity.
</li><li>Perform system validation, testing, and optimization post-deployment.
</li><li>Troubleshoot deployment, connectivity, and performance issues.
</li><li>Collaborate with infrastructure, networking, and cloud teams.
</li><li>Document configurations, deployment steps, and best practices.
</li></ul><p></p><h3 class="jobSectionHeader"><b>Required Skills &amp; Experience</b></h3><ul>
<li>Extensive hands-on experience in VMware environments (vSphere, ESXi, vCenter).
</li><li>Advanced networking knowledge (L2/L3, routing, VLANs, firewall policies, VPN, BGP/OSPF).
</li><li>Strong expertise in VMware HCX deployment and configuration.
</li><li>Experience working with hybrid cloud architectures.
</li><li>Understanding of Oracle Cloud Infrastructure (OCI).
</li><li>Strong troubleshooting and analytical skills.
</li></ul><p></p><h3 class="jobSectionHeader"><b>Preferred Qualifications</b></h3><ul>
<li>VMware certifications (VCP, VCAP, or similar).
</li><li>Experience in enterprise cloud migration projects.
</li><li>Knowledge of network security and segmentation (NSX is a plus).</li>
</ul><p><b>
Requirements</b></p></div>

HCX Consultant

TAWANTECH

<div><h3 class="jobSectionHeader"><b>Job Purpose</b></h3><p>
The Newgen Developer is responsible for designing, developing, customizing, and supporting Newgen-based banking applications, including workflow automation, document management, and digital onboarding solutions. The role ensures secure, scalable, and compliant implementations aligned with banking regulations and business requirements.</p><p><b>
Key Responsibilities</b></p><h3 class="jobSectionHeader"><b>
Newgen Application Development</b></h3><ul>
<li>Design, develop, customize, and maintain solutions using Newgen platforms (OmniFlow, OmniDocs, OmniEnterprise, BPM).
</li><li>Build and configure workflows, forms, business rules, and case management solutions.
</li><li>Customize UI, scripts, and integrations to meet business needs.
</li></ul><h3 class="jobSectionHeader"><b>Banking Systems Integration</b></h3><ul>
<li>Integrate Newgen solutions with core banking systems, payment systems, CRM, and third-party applications using APIs and web services.
</li><li>Ensure seamless data flow between Newgen and enterprise systems.
</li></ul><h3 class="jobSectionHeader"><b>Support &amp; Optimization</b></h3><ul>
<li>Provide L2/L3 support, troubleshooting, and performance tuning for Newgen applications.
</li><li>Analyze and resolve production issues within defined SLAs.
</li><li>Optimize workflows and processes to improve operational efficiency.
</li></ul><h3 class="jobSectionHeader"><b>Security &amp; Compliance</b></h3><ul>
<li>Implement banking security standards, access control, audit trails, and data protection measures.
</li><li>Ensure solutions comply with regulatory requirements (SAMA, AML, KYC, internal audit standards).
</li></ul><h3 class="jobSectionHeader"><b>Documentation &amp; Collaboration</b></h3><ul>
<li>Prepare technical documentation, solution designs, and deployment guides.
</li><li>Work closely with business analysts, QA teams, vendors, and banking stakeholders.
</li><li>Support UAT, deployments, and post-go-live activities.</li>
</ul><p><b>
Requirements</b></p><h3 class="jobSectionHeader"><b>
Qualifications &amp; Experience</b></h3><ul>
<li>Bachelor&rsquo;s degree in Computer Science, IT, or related field.
</li><li>Minimum 5 years of experience as a Newgen Developer or related field.</li>
<li>Banking or financial services experience is mandatory.
</li><li>Experience working in regulated environments.</li></ul></div>

Newgen Developer

DXC Technology

<div><p><b>Job Description:
</b></p><p><b>Location &amp; Working Model
</b><br>
Riyadh, on-site (Sun&ndash;Thu, business hours) with occasional change windows and P1 escalation support.
</p><p></p><p><b>Job Summary
</b><br>
Own the environment&rsquo;s <b>enterprise data classification program </b>with <b>Fortra Titus </b>as the primary platform. You&rsquo;ll design the label taxonomy, engineer enforcement across Windows and Microsoft 365 apps, integrate classification metadata with <b>Forcepoint DLP </b>and <b>Seclore DRM </b>, drive adoption, and guarantee evidence and change hygiene aligned. You&rsquo;ll be the <b>final escalation </b>for classification issues, mentor L2 engineers, and lead audits for Data Security controls. Fortra Titus labeling improves downstream DLP accuracy and governance when implemented correctly.
</p><p></p><p><b>Tool stack &amp; scope (primary adjacent)
</b></p><ul><li><b>Primary: </b>Fortra <b>Titus </b>Data Classification Suite (DCS) for Windows &amp; Microsoft Office/Outlook (policy manager, client add-ins, enforcement, audit). <b>Integrations: </b><b>Forcepoint DLP </b>(consume Titus tags/metadata in policies), <b>Seclore DRM </b>(rights templates driven by classification), SIEM for audit events.
</li><li><b>Adjacent toolset: </b>Forcepoint DLP (Email/Host), Seclore DRM, <b>Imperva DAM </b>, <b>Trend Micro </b>(Apex One / ScanMail), <b>Carbon Black EDR </b>, <b>Tripwire/FIM </b>, <b>OPSWAT MetaDefender Kiosk </b>, <b>Data Patrol Watermark </b>, <b>Nexthink </b>(analytics).
</li></ul><p></p><p><b>Key responsibilities
</b></p><p><b>Architecture &amp; Program Ownership
</b></p><ul><li>Define and maintain the <b>classification taxonomy </b>(labels, markings, handling rules, exceptions) and publish through <b>Titus Policy Manager </b>(SaaS/on-prem).
</li><li>Engineer <b>user-driven </b>and <b>automatic </b>classification in Office/Outlook with mandatory prompts and save/send enforcement; ensure consistent <b>persistent metadata </b>for downstream controls.
</li><li>Map/align Titus fields with <b>Microsoft sensitivity labels </b>where required (coexistence scenarios).
</li></ul><p></p><p><b>Integration &amp; Control Efficacy
</b></p><ul><li>Integrate Titus metadata into <b>Forcepoint DLP </b>detection and actions; drive policy tuning to reduce false positives/negatives.
</li><li>Orchestrate <b>Seclore DRM </b>policy/rights templates based on classification; ensure protected files remain <b>discoverable by DLP/CASB/SEG </b>where feasible.
</li><li>Ensure SIEM onboarding for classification and enforcement events; maintain dashboards and KPIs.
</li></ul><p></p><p><b>Operations, Change &amp; Evidence
</b></p><ul><li>Own <b>configuration lifecycle </b>(versioning, test prod promotion, rollback plans) under ITIL Change; publish <b>SOPs/runbooks </b>and update knowledge articles.
</li><li>Drive <b>agent/add-in coverage </b>health (Windows and O365) with Nexthink/endpoint tooling; coordinate with Endpoint/Email teams for hygiene.
</li></ul><p></p><p><b>Adoption, Training &amp; Communications
</b></p><ul><li>Run <b>adoption campaigns </b>(targeted prompts, coaching, newsletters), partner with Compliance/Legal for <b>business-friendly labels </b>and retention guidance.
</li></ul><p></p><p><b>Incident Leadership &amp; RCA
</b></p><ul><li>Lead classification-related P1/P2 incidents (mislabeling, blocking, leakage workflows); perform RCA and implement preventive changes across Titus/DLP/DRM.
</li></ul><p></p><p><b>Compliance &amp; Audit (SAMA/NCA)
</b></p><ul><li>Map the classification control set and evidence (Data Security domain) and <b>NCA ECC </b>; prepare <b>audit-ready packs </b>(tickets, approvals, logs, reports).
</li></ul><p></p><p><b>Required qualifications
</b></p><ul><li><b>7+ years </b>in data protection, including <b>3+ years hands-on with Fortra Titus DCS </b>at enterprise scale (taxonomy, Policy Manager, O365/Outlook enforcement).
</li><li>Proven integration delivery with <b>Forcepoint DLP </b>and <b>Seclore DRM </b>(policies driven by Titus metadata).
</li><li>Strong Windows/O365 admin basics; experience with ITIL Change/Incident and evidence-quality documentation for regulated audits (banking).
</li><li>Comfortable collaborating across Data Protection, Email, Endpoint, DB Security, and SOC teams
</li></ul><p></p><p><b>Day-to-day (what you&rsquo;ll actually do)
</b></p><ul><li>Build and publish Titus configurations, update label sets/markings, and test enforcement before rollout.
</li><li>Tune Forcepoint DLP rules to reference Titus tags; manage exceptions with expiry and approvals.
</li><li>Coordinate with Seclore on classification-driven protection flows and ensure mail/file workflows remain usable and monitorable.
</li><li>Track KPIs: coverage %, label adoption %, DLP FP rate, exception backlog, and incident MTTR; publish weekly reports.
</li><li>Mentor L2 engineers; provide enablement for Service Desk and business champions.
</li><li>Keep everything <b>evidence-ready </b>for internal reviews and checks.
</li></ul><p></p><p>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
</p><p></p><p><b>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.</b></p></div><p></p>

L3 Data Classification Engineer

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: TECHNO FUNCTIONAL CONSULTANT L2(CONTRACT)
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>State/Province: Riyadh Province
</div></div></div></div><div><div><div><div>Posting Start Date: 2/3/26
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role Purpose
</b></p><p>The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution
</p></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Do
</b></p><p>1. Bridging the gap between project and support teams through techno-functional expertise
</p><ul><li>For a new business implementation project, drive the end to end process from business requirement management to integration &amp; configuration and production deployment
</li><li>Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
</li><li>Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
</li><li>Support the solutioning team from architectural design, coding, testing and implementation
</li><li>Understand the functional design as well as technical design and architecture to be implemented on the ERP system
</li><li>Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing &amp; production
</li><li>Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
</li><li>Write code as per the developmental standards to decide upon the implementation methodology
</li><li>Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
</li><li>Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
</li><li>Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
</li><li>Support on-site manager with the necessary details wrt any change and off-site support
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p>2. Skill upgradation and competency building
</p><ul><li>Clear wipro exams and internal certifications from time to time to upgrade the skills
</li><li>Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
</li><li>Write papers, articles, case studies and publish them on the intranet
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Deliver
</b></p><div><div><div><div><b>No. </b></div><div><b>Performance Parameter </b></div><div><b>Measure
</b></div></div><br>
<div><div>1. </div><div>Contribution to customer projects </div><div>Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
</div></div><br>
<div><div>2. </div><div>Automation </div><div>Process optimization, reduction in process/ steps, reduction in no. of tickets raised
</div></div><br>
<div><div>3. </div><div>Skill upgradation </div><div># of trainings &amp; certifications completed, # of papers, articles written in a quarter<br>
</div></div><br>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div></div></div></div></div></div><div></div><div><div><div><div>Mandatory Skills: SAP SSAM Service &amp; Asset Manager .<br>
<p></p>Experience: 8-10 Years .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

TECHNO FUNCTIONAL CONSULTANT L2(CONTRACT)

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.<br>
</div><div>The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
</div><div>Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.<br>
</div><div>Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.<br>
<br>
We are seeking an experienced <b>Senior Citrix VDI Engineer (L3)</b> to lead the design, implementation, and growth of our Virtual Desktop Infrastructure in Saudi Arabia and other MENA countries. This role is key to ensuring high-quality, secure, and scalable VDI services for our business. You will be the technical expert for Citrix, guiding local deployments, driving performance improvements, and engaging with vendors to resolve complex issues.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
<b>VDI Ownership:</b> Lead regional Citrix projects, migrations, and platform enhancements, aligning with global VDI strategy.</li>
<li><b>Operations &amp; Escalation:</b> Act as L3 escalation point for complex incidents, performance bottlenecks, and integration challenges.</li>
<li><b>Vendor Management:</b> Open, drive, and manage vendor support cases (Citrix, Nutanix, cloud providers), ensuring clear communication and pushing for timely resolution.</li>
<li><b>Stakeholder Communication:</b> Represent VDI function in cross-team discussions, translating technical details into clear outcomes.</li>
<li><b>Infrastructure Alignment:</b> Work closely with networking, security, and identity teams to integrate Citrix with enterprise services (FortiGate, GCP, Azure, Active Directory, etc.).</li>
<li><b>Performance &amp; Monitoring:</b> Own monitoring and capacity planning (Citrix Director, Zabbix, Nutanix Prism if applicable). Participate in on-call rotations, taking ownership of the VDI service and providing critical support during major incidents when required.</li>
<li><b>Documentation &amp; Mentoring:</b> Maintain knowledge base, runbooks, and provide guidance to L2 engineers.</li>
<li><b>Continuous Improvement:</b> Evaluate and implement enhancements to VDI user experience, security posture, and operational efficiency.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
<b>Citrix Expertise:</b> 5+ years with Citrix Virtual Apps &amp; Desktops (CVAD), Citrix DaaS, ADC/Netscaler, MCS/PVS, WEM, Profile Management.</li>
<li><b>VDI Lifecycle:</b> Skilled in golden image management, app layering, policies, and logon optimization.</li>
<li><b>Virtualization:</b> Hands-on with XenServer; Nutanix AHV knowledge is a plus.</li>
<li><b>Networking Awareness:</b> Understanding of VLANs, routing, OSI, how computer networks work.</li>
<li><b>OS &amp; Infra:</b> Deep knowledge of Windows Server and Active Directory; Linux VDA familiarity is an advantage.</li>
<li><b>Automation:</b> Scripting knowledge (PowerShell | Python | bash ) for administration and automation tasks. Tendency to natural desire to automate routine operations. Experience with Cloud functions is a plus.</li>
<li><b>Troubleshooting &amp; Monitoring:</b> Experience with Citrix Director, Zabbix, and advanced session/profile debugging.</li>
<li><b>Vendor Interaction:</b> Proven ability to handle vendor support cases, negotiate priorities, and secure timely resolutions.</li>
<li><b>Communication:</b> Fluent English, both written and spoken; able to work with international teams and external vendors.</li>
</ul><div>Nice to Have:</div><ul>
<li>Familiarity with Nutanix AHV and Prism for VDI workloads.</li>
<li>Exposure to compliance frameworks (SAMA, PCI-DSS).</li>
<li>Experience with ITSM tools (Jira Service Management, ServiceNow).</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Senior VDI Administrator I

Microland

<div><div><div><div><div><p><b>Job Description</b></p>:</div><div><p><b>
Education Qualification :
</b><br>
Any Graduate<br>
<br>
<b>Skills :</b><br>
Primary -&gt; Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 3 - Experienced<br>
Primary -&gt; Technology | Windows and MAC Support | OS administration | 3 - Experienced<br>
Secondary -&gt; Technology | Audio, Video support | Installation and configuration | 3 - Experienced<br>
Tertiary -&gt; Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced<br>
Tertiary -&gt; Behavioral | Aptitude | Communication | 3 - Experienced<br>
<br>
<b>Certification :</b><br>
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate<br>
<br>
1) Field Services support Engineers&rsquo; primary responsibility is to provide support to an organization&rsquo;s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.<br>
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands &amp; feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries.<br>
3) To support daily technical support activities for computers &amp; all other end point devices<br>
4) Update the support ticket with the progress<br>
5) To set up and test desktop computer peripherals<br>
6) To perform the system changes adhered to organizational policies<br>
7) Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance<br>
8) Maintain technical documentation in association with other functional departments<br>
9) Technical Skills<br>
a. Hardware and Networking: Hardware Knowledge on multiple vendor end point products to troubleshoot &amp; isolating hardware issues<br>
b. Ability to provide physical support for mounting of DC HW, basic connectivity establishment<br>
c. Ability to Install remote tools like Putty to establish connectivity between two devices<br>
d. Ability to replace allowed HW components (such as HDD, memory)<br>
e. Ability to work with various assessment tools to identify the different hardware models available<br>
f. Ability to test the compatibility of Image with the various hardware models available, where needed<br>
g. Windows Operating System<br>
h. Exchange and Mobility Clients<br>
i. Printer management<br>
j. Backup and Recovery<br>
k. Audio, Video support<br>
l. End Point Security<br>
m. Vendor co-ordination<br>
n. Asset management<br>
o. Incident management<br>
p. Patch management<br>
q. MAC OS Support<br>
r. Basic Linux knowledge is an added advantage<br>
s. VIP User Support:</p></div></div></div></div><div><div><div><div><p><b>
Location</b></p>:</div><div><p>
Saudi Arabia - Riyadh</p></div></div></div></div><div><div><div><div><p><b>
Created On</b></p>:</div><div><p>
02-Feb-2026</p></div></div></div></div></div><div></div>

Administrator - Field Services

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