account executive

account manager

account director

administrative affairs specialist Jobs in Riyadh

administrative affairs specialist

inside account executive, territory - ksa Jobs in Riyadh

account delivery head adh l1

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: ACCOUNT DELIVERY HEAD (ADH) L1
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>State/Province: Riyadh Province
</div></div></div></div><div><div><div><div>Posting Start Date: 2/11/26
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role Purpose
</b><br>
The purpose of the role is to drive and improve delivery for mega-gamma/ key growth accounts by providing innovative solutions through automation and next generation technologies, ensuring right talent supply chain to enhance customer satisfaction and lead organic growth.<br>
<br>
</p></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Do
</b></p><ul><li><b>Delivery Management
</b><ul><li>Ensure seamless delivery of projects in a Mega &Atilde;&cent;&Acirc;&Acirc; Gamma/ Key Growth Account
<ul><li>Drive and deploy account/ project delivery structure by evaluating the budget, costs, risks and staffing requirement
</li><li>Ensure 100% compliance to Project SLA&Atilde;&cent;&Acirc;&Acirc;s, information security protocols etc (all customer&Atilde;&cent;&Acirc;&Acirc;s contractual obligations)
</li><li>Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA
</li><li>Ensure adherence to program/ project charter in terms of schedule, quality, efforts and cost
</li><li>Drive account health across projects by conducting periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations
</li><li>Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the account/ project requirement
</li><li>Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes
</li><li>Collaborate and influence internal key stakeholders to ensure fulfillment, technology support and flawless delivery of projects
</li></ul></li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><ul><li>Client Relationship Management
<ul><li>Engage with client to opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients and enhance share of business
</li><li>Conduct regular customer connects (meetings/ visits/ video-conference) and Management Review Meetings (MRM) with client management/engagement managers to understand customer&Atilde;&cent;&Acirc;&Acirc;s current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation
</li><li>Identify and close early warnings on a project to avoid any customer escalations
</li><li>Plan and conduct Quarterly Business Reviews (QBR) with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account
</li><li>Design, monitor and share account performance dashboards/ reports with the clients periodically
</li><li>Drive delivery transformation with client engagement managers to adapt to new delivery models and instill new ways of working in customer organization
</li><li>Share Wipro&Atilde;&cent;&Acirc;&Acirc;s capability and initiatives that may support/ fulfill customer&Atilde;&cent;&Acirc;&Acirc;s needs
</li></ul></li><li>Delivery governance across the accounts/ projects
<ul><li>Review MIS and reports to monitor and track overall project/ account delivery management
</li><li>Conduct periodic reviews with the team (DM&Atilde;&cent;&Acirc;&Acirc;s/PM&Atilde;&cent;&Acirc;&Acirc;s) on operational, quality and fulfillment parameters and new idea generation &amp; its implementation on existing projects
</li><li>Resolve project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage
</li><li>Review and monitor revenue allocations/ realization to avoid OB revenue leakage
</li><li>Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at an account level during reviews highlighting any critical project escalations and potential risks
</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><ul><li><b>Enable revenue growth of an account within a vertical
</b><ul><li>Identify opportunities for deployment of new technology, growth solutions and services in the account by bringing SL practices/ other capabilities for client solutioning
</li><li>Engage with existing customers to identify new business opportunities and increase the existing portfolio for an account by providing relevant solutions in order to increase delivery driven revenue
</li><li>Support pre-sales team to create and propose relevant solutions to the customer requirements/ request for proposals for a project in an account
</li><li>Support sales team with acquisition and traction of new deals by understanding the customer needs thereby ensuring higher conversion rate
</li></ul></li><li><b>Operational Excellence
</b><ul><li>Automation Focus
<ul><li>Drive automation charter and related initiatives in an account
</li><li>Develop, drive and deploy automation led solutions and service improvements to deliver value added services to the customers thereby driving customer&Atilde;&cent;&Acirc;&Acirc;s business forward
</li><li>Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery
</li></ul></li><li>Innovation Focus
<ul><li>Deploy new ways of working (Agile, DevOps etc) on the projects to improve quality, delivery speed and productivity parameters
</li><li>Drive value adds and BVMs; showcase them to customer in MRM &amp; QBR to drive growth
</li><li>Plan for periodic idea campaign at account level and share the top ideas with customer during MRM / QBR
</li></ul></li><li>Drive and deploy Knowledge Management across the account
<ul><li>Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within an account
</li><li>Deploy the Wipro&Atilde;&cent;&Acirc;&Acirc;s knowledge management portal across the account and monitor &amp; track trainings
</li></ul></li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><ul><li><b>Capability Development and Talent Pipeline Creation
</b><ul><li>Demand forecasting in line with business requirements
<ul><li>Spearhead quarterly demand forecasting and resource planning aligned to requirements of the account/ projects
</li><li>Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team
</li></ul></li><li>Lead upskilling initiatives across the account
<ul><li>Prioritize and identify essential skills required across accounts/ projects to facilitate and drive right supply chain across the account
</li><li>Partner with competency group and talent transformation team to drive upskilling initiatives within an account
</li><li>Support workforce transformation team to identify and deploy multi-skilling upgradation model for all account employees
</li><li>Drive towards 100% mandatory training compliance for the target population within an account
</li><li>Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations
</li><li>Quarterly connect with critical talent to understand their aspirations and create their learning maps along with project managers and HRBP
</li></ul></li><li>Fresher engagement program
<ul><li>Ensure a stable arrangement and assimilation of rookie within an account in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc)
</li></ul></li></ul></li></ul></div></div></div></div></div></div></div><div><div><div><div>Mandatory Skills: PMO .<br>
<p></p>Experience: 8-10 Years .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

ACCOUNT DELIVERY HEAD (ADH) L1

Nestlé

<div><div><b>B2B Section Head &ndash; Institutes Channel</b></div><div><b><br>
</b></div><div><b>Location:</b> Riyadh, Saudi Arabia<br>
<b>Workplace Type:</b> On-site<br>
<b>Department:</b> B2B Sales<br>
<b>Reports To:</b> Head of B2B<br>
<b>Employment Type:</b> Full-Time</div><div></div><div><b><br>
Position Summary</b></div><div>
Nestl&eacute; Waters is the global leader in bottled water, proudly producing Al Manhal and Nestl&eacute; Pure Life in Saudi Arabia.</div><div>
We are looking for an experienced and strategic Section Head &ndash; Institutes Channel to lead and grow our partnerships across Healthcare, Education, and Governmental sectors.</div><div>
This role focuses on developing long-term institutional relationships, driving sustainable growth through tenders, facility management partnerships, and public-sector contracts, while ensuring flawless service delivery and compliance across all accounts.</div><div></div><div><b><br>
A DAY IN THE LIFE...</b></div><ul><li>
Lead the Institutes Channel business plan, driving profitable growth across medical, educational, and governmental institutions.</li><li>
Identify and win strategic contracts through tender participation, bid preparation, and cross-functional collaboration.</li><li>
Manage large-scale partnerships with facility management companies, ministries, and universities.</li>
Ensure full compliance with contractual obligations, pricing, and service-level agreements (OTIF<li> 98%).</li><li>
Drive overdue management and payment discipline in coordination with Finance.</li><li>
Lead a regional team to ensure consistent execution and relationship management nationwide.</li><li>
Conduct structured customer and field visits to assess service quality and uncover growth potential.</li><li>
Collaborate with Supply Chain, Marketing and Finance to ensure governance and operational excellence.</li><li>
Act as the key representative for Nestl&eacute; Waters in institutional and government forums.</li></ul><div></div><div><b><br>
What Will Make You Successful</b></div><ul><li>
Bachelor&rsquo;s degree in business administration, Marketing, or Supply Chain; MBA preferred.</li><li>
3&ndash;5 years of experience in institutional or government B2B sales within FMCG, healthcare, or facility management sectors.</li><li>
Proven expertise in tendering, government contracting, and large account management.</li><li>
Strong commercial acumen with ability to balance growth and compliance.</li><li>
Excellent stakeholder management, influencing, and presentation skills.</li><li>
Fluent in English and Arabic (mandatory for government liaison).</li><li>
Advanced knowledge of SAP, Power BI, and Microsoft Excel.</li><li>
Valid Saudi Driving License and mobility to travel nationally.</li></ul><div></div><div><b><br>
What We Offer at Nestl&eacute;</b></div><div>
At Nestl&eacute; Waters, we are driven by our purpose enhancing quality of life and contributing to a healthier future.</div><div>
We offer a workplace that values innovation, inclusion, and impact, giving you the tools to lead, grow, and make a meaningful difference in communities we serve.</div><div></div><div><b><br>
We Offer:</b></div><ul><li>
A platform to lead national institutional partnerships with impact.</li><li>
Career growth opportunities within Nestl&eacute;&rsquo;s global ecosystem.</li><li>
A supportive culture that values trust, collaboration, and diversity.</li><li>
The opportunity to represent world-class brands with purpose and performance.</li></ul></div>

B2B Sales Section Head - Institutes

<div><div><b>B2B Section Head &ndash; HORECA Channel</b></div><div><b><br>
Location:</b> Riyadh, Saudi Arabia<br>
<b>Workplace Type:</b> On-site<br>
<b>Department:</b> Out-of-Home (B2B Sales)<br>
<b>Reports To:</b> Head of B2B<br>
<b>Employment Type:</b> Full-Time</div><div></div><div><b><br>
Position Summary</b></div><div>
Nestl&eacute; Waters is the global leader in bottled water, proudly producing Al Manhal and Nestl&eacute; Pure Life in Saudi Arabia.</div><div>
As part of our Out-of-Home transformation journey, we are seeking a dynamic, field-oriented Section Head &ndash; HORECA Channel to lead our national strategy across Hotels, Restaurants, Caf&eacute;s, and Catering channels.</div><div>
This role combines strategic leadership with hands-on execution to expand Nestl&eacute; Waters&rsquo; footprint in the Saudi HORECA market, strengthen distributor partnerships, and deliver exceptional service and commercial excellence across all key accounts.</div><div></div><div><b><br>
A DAY IN THE LIFE...</b></div><ul><li>
Develop and execute the HORECA Channel Business Plan aligned with the company&rsquo;s growth ambitions and profitability targets.</li><li>
Identify, develop, and secure new business opportunities within hospitality, catering, and coffee chains.</li><li>
Build and maintain long-term partnerships with national chains and key foodservice operators.</li><li>
Lead the transition to Route-to-Market, optimizing coverage, service standards, and ROI.</li><li>
Manage channel pricing, trade terms, and rebate frameworks to ensure financial discipline and competitive positioning.</li><li>
Coach, lead, and inspire a team of sales professionals and key account executives to achieve volume, revenue, and margin objectives.</li><li>
Partner cross-functionally with Trade Marketing, Supply Chain, and Finance to ensure seamless execution and customer satisfaction.</li><li>
Monitor performance through KPIs (Volume, NNS, OTIF, Visibility, Overdue) and lead Quarterly Business Reviews (QBRs) with key stakeholders.</li><li>
Champion Nestl&eacute;&rsquo;s standards of ethics, quality, and sustainability in every customer interaction.</li></ul><div></div><div><b><br>
What Will Make You Successful</b></div><ul><li>
Bachelor&rsquo;s degree in business administration, Marketing, or related field; MBA is a plus.</li><li>
3 &ndash; 5 years of progressive commercial experience in FMCG or Beverages, including 3+ years in HORECA channel leadership.</li><li>
Strong track record in key account management, negotiation, and P&amp;L ownership.</li><li>
Deep understanding of Saudi HORECA ecosystem, procurement cycles, and market dynamics.</li><li>
Excellent analytical, interpersonal, and leadership skills.</li><li>
Proficiency in SAP, Power BI, and MS Excel.</li><li>
Fluent in English; Arabic is an advantage.</li><li>
Valid Saudi Driving License and flexibility to travel nationally.</li></ul><div></div><div><b><br>
What We Offer at Nestl&eacute;</b></div><div>
When you join Nestl&eacute; Waters, you become part of a global team that values integrity, collaboration, and excellence.</div><div>
We believe that our people set us apart, and we empower them to grow through performance, innovation, and care.</div><div></div><div><b><br>
We Offer:</b></div><ul><li>
Exciting opportunities to develop your leadership career within Nestl&eacute;&rsquo;s B2B ecosystem.</li><li>
A culture built on respect, inclusion, and continuous learning.</li><li>
A dynamic, international environment where you can grow, innovate, and make an impact.</li><li>
The opportunity to represent globally trusted brands with strong local purpose.</li></ul></div>

B2B Sales Section Head - HORECA

Bayut KSA - بيوت السعودية

<div>
 <p>
  Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
  <br/>
 </p>
 <p>
  <strong>
   As the Recovery Officer will be responsible for revenue recovery from developer against the invoiced sales from Bayut. He/She will be meeting developers for timely payments to Bayut.
  </strong>
 </p>
 <p>
  <strong>
   In this role , You will :
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   The incumbent will be responsible to prepare and share the daily Reporting &amp; Analysis for Recovery status for all the projects to give visibility to the management and the finance team&nbsp;
  </li>
  <li>
   The developers and projects will be bifurcated into Good, Average and Chronic based on the recovery ratio and Recovery executive needs to make timely escalation of chronic cases to the management to avoid bad debts in future
  </li>
  <li>
   Follow up and ensuring the Ifragh completion&nbsp;
  </li>
  <li>
   Ensuring the funds deposit to Developer account and share the report with Finance &amp; Head of Sales
  </li>
  <li>
   Follow up for Invoicing the completed units
  </li>
  <li>
   Recovery of each invoice within Turnaround Time (will be defined in the SOPs)
  </li>
  <li>
   Archiving the Invoice Copies, Developer Deposits &amp; Acknowledgments and Recovery for Bayut
  </li>
  <li>
   Revenue Realization from Developer to Bayut Account
  </li>
  <li>
   Leg work for recovery related Legal matters for delivery and collection of documents
  </li>
  <li>
   This recovery to be carried out from Developers and in some cases from clients
  </li>
  <br/>
  <br/>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in business administration
  </li>
  <li>
   At least 1-2 years previous in Real Estate or Recovery role in any industry
  </li>
  <li>
   Proven experience, meeting or exceeding targets
  </li>
  <li>
   In depth knowledge of commercial avenues
  </li>
  <li>
   Solid understanding of market research and data analysis methods
  </li>
  <li>
   A deep understanding of the market services/products
  </li>
  <li>
   Understanding of real estate sales
  </li>
  <li>
   Ability to accurately forecast sales
  </li>
  <li>
   Ability to analyse data to find trends and problems
  </li>
  <li>
   Outstanding communication and interpersonal skills
  </li>
  <li>
   Analytical mind with excellent data collection and analysis skills
  </li>
  <li>
   Excellent organisational and time management skills
  </li>
  <li>
   Strong team orientation, communication, creative &amp; analytical skills
  </li>
  <li>
   Adaptability
  </li>
  <li>
   High level of integrity
  </li>
  <li>
   Highly organised and detail oriented
  </li>
  <li>
   Ability to listen to and speak with clients, sales members, and other managers is essential for effective real estate sales managers
  </li>
  <br/>
  <br/>
  <br/>
  <br/>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High-performing and fast-paced work environment
  </li>
  <li>
   Comprehensive Health Insurance
  </li>
  <li>
   Rewards and recognition
  </li>
  <li>
   Learning &amp; Development
  </li>
 </ul>
 <p>
  Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 </p>
 <p>
  #KSABayut
  <br/>
  <br/>
  <br/>
 </p>
</div>


Recovery Specialist (تحصيل)

shipa

<div><p>Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery&rsquo;s technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.</p><p>
We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.</p><p></p><p><b><br>
Role Summary
</b></p><p>As an Account Executive at Shipa Delivery, you will support the account management function by coordinating with customers and internal teams to ensure smooth day-to-day operations. This is a <b>junior-level role</b> suitable for candidates with <b>0&ndash;2 years of experience</b>, focused on communication, coordination, and basic reporting.</p><p><b>
Requirements</b></p><p><b>
Responsibilities</b></p><ul>
<li>
Support assigned customer accounts and assist in day-to-day account coordination.</li>
<li>Communicate with customers to understand service requirements and share updates.</li>
<li>Coordinate with internal teams (operations, finance, support) to ensure smooth execution.</li>
<li>Follow up on service-related issues and support their timely resolution.</li>
<li>Maintain accurate customer data and documentation.</li>
<li>Assist in preparing basic reports using MS Excel.</li>
<li>Ensure adherence to company processes and service standards.</li>
<li>Support senior account team members in ongoing account activities.</li></ul><p></p><p><b><br>
Qualifications</b></p><ul>
<li>
Bachelor&rsquo;s degree in <b>Business, Logistics, or a related field</b>.</li>
<li><b>0&ndash;2 years of experience</b> in account management, customer service, or operations.</li>
<li>Strong communication and coordination skills.</li>
<li>Ability to work cross-functionally in a fast-paced environment.</li>
<li>Proficiency in <b>MS Excel</b> and basic reporting.</li></ul></div>

Account Executive ( Saudi National )

TGP International

<div>
 The Food Hall Operations Director is the senior operational leader for Seven Al Hamra Food Hall, responsible for the full on-site performance of the Food Hall across operations, tenant management, customer experience, safety, and financial delivery.
 <br/>
 <br/>
 Reporting to the TGP Food Hall Director, the GM ensures that all Food Hall strategies, brand standards, and commercial objectives are executed at site level. The role acts as the main interface between Head Office functions (Operations, Marketing, Finance, People, Health &amp; Safety) and the on-site teams and tenants.
 <br/>
 <br/>
 The Ops Director ensures the Food Hall operates as a world-class hospitality destination, delivering strong financial results, regulatory compliance, and an outstanding guest experience.
 <br/>
 <br/>
 <strong>
  Core Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Site Leadership &amp; Operations
  </li>
  <li>
   Lead the full day-to-day operation of the Food Hall across front-of-house, kitchens, back-of-house, delivery, hosting, cashiering, and service areas
  </li>
  <li>
   Implement, manage, and continuously improve Standard Operating Procedures (SOPs) for all operational areas
  </li>
  <li>
   Ensure seamless coordination between tenants, service teams, and Head Office departments
  </li>
  <li>
   Act as the senior decision-maker on site for all operational matters
  </li>
  <li>
   Guest Experience &amp; CRM
  </li>
  <li>
   Ensure consistent delivery of a world-class guest experience across all touchpoints
  </li>
  <li>
   Establish and maintain strong customer relationships
  </li>
  <li>
   Oversee the day-to-day use and performance of the CRM system, ensuring feedback, complaints, and loyalty data are actively managed and acted upon
  </li>
  <li>
   Food Safety, Hygiene &amp; Quality
  </li>
  <li>
   Ensure full compliance with all food safety, hygiene, and Saudi regulatory standards
  </li>
  <li>
   Lead and delegate to the Food Safety &amp; Quality Control Coordinator, Chief Steward, and Floor Managers to ensure effective monitoring and enforcement
  </li>
  <li>
   Ensure consistent food and beverage quality across all operators
  </li>
  <li>
   Maintenance, Facilities &amp; Logistics
  </li>
  <li>
   Ensure preventive and corrective maintenance is executed according to schedule and standards
  </li>
  <li>
   Oversee logistics, including staff accommodation standards, transportation, procurement, prep rooms, storage, and waste management systems
  </li>
  <li>
   Ensure the Food Hall is always safe, clean, and operationally ready
  </li>
  <li>
   Tenant &amp; Commercial Management
  </li>
  <li>
   Oversee and lead all tenant onboarding, operational management, and end-of-tenancy processes
  </li>
  <li>
   Monitor operator performance against contractual, quality, and service standards
  </li>
  <li>
   Build and maintain strong relationships with tenant leadership and brand owners
  </li>
  <li>
   Sales, Marketing &amp; Business Growth
  </li>
  <li>
   Execute site-level sales and marketing plans developed by Head Office
  </li>
  <li>
   Support promotions, activations, and events to drive footfall and revenue
  </li>
  <li>
   Identify and lead local initiatives that improve commercial performance
  </li>
  <li>
   Financial Management
  </li>
  <li>
   Own the Food Hall's on-site financial performance, including revenue, cost control, and profitability
  </li>
  <li>
   Prepare, present, and manage the annual Food Hall budget
  </li>
  <li>
   Ensure financial discipline across all departments and tenant interfaces
  </li>
  <li>
   People &amp; Performance Management
  </li>
  <li>
   Lead, coach, and develop the Food Hall management and operational teams
  </li>
  <li>
   Ensure effective manpower planning, training, and performance management
  </li>
  <li>
   Drive engagement, accountability, and service culture
  </li>
  <li>
   Performance, KPIs &amp; Reporting
  </li>
  <li>
   Develop and continuously improve KPIs across all departments
  </li>
  <li>
   Track and report performance to the TGP Food Hall Director
  </li>
  <li>
   Lead corrective actions and improvement plans when targets are not met
  </li>
  <li>
   Stakeholder &amp; Industry Relations
  </li>
  <li>
   Represent Seven Al Hamra Food Hall in the market
  </li>
  <li>
   Maintain strong relationships with industry partners, operators' head offices, and key stakeholders
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Experience &amp; Education
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Minimum 10 years in a senior F&amp;B or hospitality management role
  </li>
  <li>
   Proven experience managing multi-operator environments (food halls, malls or large restaurant groups)
  </li>
  <li>
   Bachelor's degree in Hospitality Management, Business Administration, or related field
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Market &amp; Industry Knowledge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Extensive knowledge of the Saudi hospitality and F&amp;B market
  </li>
  <li>
   Strong network within the local and regional food &amp; beverage industry
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical &amp; Professional Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advanced verbal and written English (Arabic preferred)
  </li>
  <li>
   Strong financial, operational, and commercial acumen
  </li>
  <li>
   Advanced user of Microsoft Office, CRM, and ERP systems
  </li>
  <li>
   Strong understanding of Saudi food safety, labor, and licensing regulations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Leadership &amp; Personal Attributes
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Excellent people leadership across multicultural teams
  </li>
  <li>
   Highly organized, decisive, and commercially driven
  </li>
  <li>
   Strong stakeholder management and negotiation skills
  </li>
  <li>
   Able to operate effectively in a high-volume, fast-paced environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Note: This job description reflects key duties and responsibilities of the position and is not to be interpreted as exhaustive.
 </strong>
</div>


Foodhall Operations Director

Cipla

<div>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Drive and achieve the revenue objectives for the assigned area by managing and motivating the field force, driving marketing initiatives as well as account management to ensure sales contribution in line with overall company objectives
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Accountabilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   People and Performance Management
  </strong>
 </p>
 <ul>
  <li>
   Drive and motivate the field force to ensure achievement of individual and overall sales targets for the allocated areas
  </li>
  <li>
   Visit the medical representatives on field, a regular basis to supervise their efforts
  </li>
  <li>
   Review their sales pitch to the doctors, and coach them for improvements on the same
  </li>
  <li>
   If required, visit key doctors along with the MR to provide hands-on training to improve the skills of MR
  </li>
  <li>
   Direct the call plan for each MR for the week
  </li>
  <li>
   Track the performance of reporting MRs on a weekly basis, and accordingly re-create the deployment plan of high-performing MRs at key doctor sites
  </li>
  <li>
   Ensure perfect implementation of marketing plans and activities including sample and marketing materials distribution planning and execution
  </li>
  <li>
   Monitor target achievement by the team for each product within each therapy area to achieve product-wise targets
  </li>
  <li>
   Conduct MR recruitment as and when required by the business
  </li>
  <li>
   Prepare a detailed performance &amp; sales report and submit the same to the country head for review
  </li>
  <li>
   Propose an incentive structure for the MRs and ensure pay-out of incentives by Finance, on timely basis, to keep the team motivated
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Commercial Execution:
  </strong>
 </p>
 <ul>
  <li>
   Drive marketing activities within the country to build a strong Cipla brand image
  </li>
  <li>
   Attend to key customers/ KOLs/ doctors, in each area, personally, and develop a long term relation with them
  </li>
  <li>
   Utilize these KOLs during conferences and other events on behalf of Cipla
  </li>
  <li>
   Visit key pharmacies in the area to influence them to increase prescription rate of Cipla products
  </li>
  <li>
   Drive Cipla initiated events, conferences, campaigns as well as Big Bang events in the country/ area by identifying and recommending speakers, planning the event agenda and topics, and arranging for the invitations to be given to KOLs in coordination with external design agencies
  </li>
  <li>
   Conduct CMEs and clinics with key doctors and large hospitals within the area
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Commercial Execution / Staff development:
  </strong>
 </p>
 <ul>
  <li>
   Drive and conduct trainings for to team to enhance productivity and align the skill-set to changing market scenarios
  </li>
  <li>
   Coordinate closely with the SFE team to provide inputs on training needs for the team/ MRs
  </li>
  <li>
   Ensure trainings are conducted as per scheduled planner
  </li>
  <li>
   Personally conduct technical sales trainings and medical trainings for the MRs on a regular basis to refresh their skills and product knowledge
  </li>
  <li>
   Visit doctors along with the MR to provide hands-on training to improve the skills of MR
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Account Management
  </strong>
  :
 </p>
 <ul>
  <li>
   Lead, develop and manage key accounts to build long-term partnerships with key healthcare stakeholders, optimize sales and revenue opportunities
  </li>
  <li>
   Develop, communicate and implement strategic account plans for key accounts including sales forecasts and budget for key accounts, against agreed KPIs; and manage opportunity pipeline to achieve growth plans
  </li>
  <li>
   Works in Tier 1 &amp; 2 accounts to build long-term partnerships with the customers
  </li>
  <li>
   Builds stakeholder mapping and engages with decision makers &amp; influencers within the account
  </li>
  <li>
   Develop and implement Item&rsquo;s introduction and list inclusion
  </li>
  <li>
   Propose, sign, follow execution of annual Deals/Contracts/ JBP (Joint Business Plans) that enabling the execution of planned strategies
  </li>
  <li>
   Review and ensure zero mistake / complete orders billing, delivery and customer receiving
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Account Management
  </strong>
  :
 </p>
 <ul>
  <li>
   Manage wholesalers in the allocated areas to check the stock availability and accordingly place orders as required by business
  </li>
  <li>
   Check the availability and consumption of all Cipla products at the wholesaler warehouse in line with forecasted sales on a monthly basis
  </li>
  <li>
   Proactively place orders to maintain inventory levels at the wholesalers, and avoid peaks
  </li>
  <li>
   Coordinate with distributors to follow orders executions, identify any product/ supply related issues, and accordingly propose and drive the resolution
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Distribution Management
  </strong>
 </p>
 <ul>
  <li>
   Coordinate with distributors to follow orders executions, identify any product/ supply related issues, and accordingly propose and drive the resolution
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Market Intelligence:
  </strong>
 </p>
 <ul>
  <li>
   Track the competition and accordingly redesign own business strategy to maintain competitive edge in the market
  </li>
  <li>
   Perform regular competitor mapping at product level for the country, by analysis key competitors and their product portfolio, strategies implemented by them, pricing etc. and prepare a report suggesting an action plan (for country manager&rsquo;s approval)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Educational qualifications:
   </u>
  </strong>
 </p>
 <p>
  BS degree in pharmaceutical / Medical / Dental science
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Relevant experience:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   At least 5 years of experience required including 2 years as a sales/District/Territory Manager in the pharmaceutical industry is required for this position
  </li>
  <li>
   Very Good command of Arabic and English languages.
  </li>
  <li>
   High people management and influencing skills required
  </li>
  <li>
   Have an extensive network and strong relationship with KOLs and Key customers stakeholders
  </li>
  <li>
   Must be analytical, detailed, passionate, organized and systematic.
  </li>
  <li>
   A resilient with Strong analytical and problem-solving skills.
  </li>
  <li>
   Results oriented with ability to meet deadlines and handle challenging &amp; multiple assignments/tasks.
  </li>
  <li>
   Self-motivated and energetic with drive to excel.
  </li>
  <li>
   Excellent communication and presentation skills.
  </li>
  <li>
   Proficient with required practical applications &amp; software.
  </li>
 </ul>
 <p>
 </p>
</div>


District Sales Manager

Explore 402+ Account delivery head adh l1 in Riyadh this February. Find roles across top companies and apply now to boost your career.