billing and collections administrator

office administration assistant - miami based Jobs in Miami

payroll administrator

administrator l3

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: ADMINISTRATOR L3
</div></div></div></div><div><div><div><div>City: Miami
</div></div></div></div><div><div><div><div>State/Province: Florida
</div></div></div></div><div><div><div><div>Posting Start Date: 3/11/26
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><div><b>IT Technical Support/ </b><b>Desktop Support
</b></div><div><b>Miami, Florida<br>
</b></div><div></div><div><b>Job Description:
</b></div><div>Seeking an Associate IT Logistics &amp; Technical Support Analyst to manage laptop deployments and support end users.
</div><div>Responsibilities include coordinating hardware logistics, imaging, provisioning, troubleshooting, and assisting users.
</div><div><b>Key Responsibilities
</b></div><ul><li>Oversee laptop preparation, shipping, and delivery for employees.
</li></ul><ul><li>Coordinate large deployment projects for PC and Mac systems.
</li></ul><ul><li>Track shipments and maintain inventory records.
</li></ul><ul><li>Collaborate with stakeholders and vendors on logistics issues.
</li></ul><ul><li>Communicate delivery details and resolve deployment challenges.
</li></ul><ul><li>Provide hardware and software support for workstations and mobile devices.
</li></ul><ul><li>Support Windows 10, macOS, Office 365, iOS, Android, and security tools.
</li></ul><ul><li>Assist with device imaging and configuration.
</li></ul><ul><li>Troubleshoot printers, networking, and LAN connectivity.
</li></ul><ul><li>Support communications solutions and meeting technology.
</li></ul><ul><li>Diagnose and resolve technical issues promptly.
</li></ul><ul><li>Explain concepts clearly to users and escalate as needed.<br>
</li></ul><div></div><div><b>Preferred Qualifications
</b></div><ul><li>2+ years in logistics or IT support roles.
</li></ul><ul><li>3+ years supporting 300+ users preferred.
</li></ul><ul><li>Experience deploying PC/Mac devices, troubleshooting networks, and supporting peripherals.
</li></ul><ul><li>Calm under pressure, strong problem-solving, and process improvement skills.
</li></ul><ul><li>Ability to read technical documentation and adapt quickly.
</li></ul></div></div></div></div></div></div></div><div><div><div><div>Mandatory Skills: Desktop Support .<br>
<p></p>Experience: 3-5 Years .<br>
<p></p>The expected compensation for this role ranges from $45,000 to $121,000 .<br>
<p></p>Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.<br>
<p></p>Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.<br>
<p></p>Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

ADMINISTRATOR L3

Apex Healthcare

<div><p>Director of Nursing (DON) &ndash; Skilled Nursing Facility | 3549405</p><p><b>
Location: Miami, FL</b></p><p></p><p><br>
A Skilled Nursing Facility is seeking an experienced <b>Director of Nursing (DON)</b> to lead all clinical operations and nursing services. This is a full-time, permanent executive leadership role requiring prior experience as a Director of Nursing within a Skilled Nursing Facility.</p><p>
The DON is responsible for regulatory compliance, staffing stability, clinical quality, and overall nursing department performance.</p><p></p><p><br>
Key Responsibilities</p><ul><li>
Provide executive oversight of all nursing operations within the Skilled Nursing Facility</li><li>
Ensure compliance with CMS and state long-term care regulations</li><li>
Maintain survey readiness and lead regulatory inspections and plans of correction</li><li>
Oversee staffing strategy, scheduling oversight, and nursing leadership development</li><li>
Monitor clinical documentation, infection control practices, and quality indicators</li><li>
Lead QAPI initiatives and performance improvement efforts</li><li>
Manage nursing department budget and labor oversight</li><li>
Collaborate with the Administrator and interdisciplinary leadership team</li></ul><p></p><p><br>
Required Qualifications</p><ul><li>
Active FL Registered Nurse (RN) license required</li><li><b>
Minimum 2+ years of experience as a Director of Nursing in a Skilled Nursing Facility required</b></li><li>
Demonstrated survey experience and regulatory leadership</li><li>
Strong knowledge of CMS regulations and long-term care compliance</li><li>
Proven ability to manage and retain nursing staff</li><li>
Experience overseeing staffing, labor management, and clinical operations in a SNF environment</li></ul><p>
Hospital-only leadership experience will not be considered.</p><p></p><p><br>
Compensation &amp; Structure</p><ul><li>
Full-time, permanent executive leadership role</li><li>
Competitive compensation based on experience</li><li>
Comprehensive benefits package</li><li>
Stable ownership and operational support</li></ul></div><p></p>

Director of Nursing (DON) – Skilled Nursing Facility | 3549405

Reimagined Parking

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
At Reimagined Parking, we believe people come first&mdash;our employees, our partners, and the communities we serve. As a Payroll Administrator, you play a vital role in delivering that promise by ensuring every team member is paid accurately, on time, and with the care they deserve.<br>
</div><div>The Payroll Administrator performs a variety of tasks associated with processing multi‑state payroll. This role is responsible for ensuring pay accuracy, timeliness, and full compliance with all federal, state, and local regulations. You&rsquo;ll serve as a critical link between HR, Finance, and Operations, maintaining data integrity and supporting a seamless payroll process across the entire organization.<br>
</div><div>The ideal candidate is more than a payroll processor&mdash;they are a trusted steward of employee data, a collaborative partner to HR and Finance, and a champion of operational excellence. Your work directly supports the frontline teams who keep our parking operations running smoothly nationwide.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li>
Analyze, prepare and input payroll data and employee updates including new hires, changes, employee Set‐up, direct deposit, wage garnishments, etc.</li>
<li>Assist with preparing and processing semi‐monthly payroll.</li>
<li>Sort and distribute paychecks when required.</li>
<li>Research and resolve problems regarding incorrect pay checks and other employee questions/problems.</li>
<li>Research and process manual checks in order to resolve payroll errors and discrepancies.</li>
<li>Serve as front line of support to assist operating management with payroll input problems and issues.</li>
<li>Provide system training when necessary</li>
<li>Execute customer service operations by addressing employee inquiries, communicating company policies and information, and addressing payroll-related concerns
</li><li>Leverage sound decision-making skills while orchestrating day-to-day payroll operations, including filing documentation and responding to internal requests for information</li>
<li>Maintain and file all payroll related records; maintain confidentiality of records.</li>
<li>Communicate professionally at all times with teammates.</li>
<li>All other duties as assigned.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li>
High school diploma or GED.</li>
<li>1-3 years of experience in payroll administration or similar role</li>
<li>Strong understanding of payroll practices, taxes, and wage laws</li>
<li>Experience working in payroll/HRIS systems like UKG, ADP, Paycom or similar.</li>
<li>Proficient on Microsoft Office applications, specially Excel.</li>
<li>Excellent communication and customer service skills</li>
<li>High attention to detail</li>
<li>Ability to balance deadlines and accuracy in a fast-paced environment</li>
<li>Ability to work under pressure</li>
<li>High integrity and handle HR &amp; payroll information with high degree of confidentiality.</li>
<li>Team Player</li>
<li>Ability to work independently to fulfill all job duties in a collaborative virtual environment.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3><div><br>
Join our team and enjoy an outstanding benefits package, including:<br>
<b>
</b><br>
<b>(Full Time Only)</b>
</div><ul><li><b>Generous Paid Time Off: </b>Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.</li>
<li><b>Comprehensive Health Plans</b>: Access top-notch Medical, Dental, and Vision coverage for you and your family.</li>
<li><b>Life and Disability Insurance:</b> Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.</li>
<li><b>401(k) Plan: </b>Benefit from a generous employer match with immediate vesting to help you save for retirement.</li>
<li><b>Employee Assistance Program: </b>Access behavioral Health Care to assist with personal needs for you and your family members.</li>
<li><b>Parental and Caregiver Leave:</b> Enjoy time off to support your growing family or care for loved ones.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Reimagined Parking</b></h3><div>
The Reimagined Parking family of nationally recognized operating companies&ndash;Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One&mdash;is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.<br>
<br>
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</div><div><b><br>
United States - California applicants only:</b></div><div>
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.</div><div>
</div><div>
Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right&rsquo;s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.</div></div>

Payroll Administrator

American Vision Group Your Eye Specialists

<p><b>Job Overview:</b><br/>We are seeking a detail-oriented and customer-focused individual to join our team as a Patient Services Representative. In this role, you will be responsible for providing exceptional patient service and administrative support in a medical setting.</p><p><b>Duties:</b></p><p>&middot; Manage patient complaints and feedback.</p><p>&middot; Collect and verify patient information and insurance coverage.</p><p>&middot; Manage written, verbal and electronic communications.</p><p>&middot; Screening incoming calls to provide the proper routing to other departments when necessary.</p><p>&middot; Entering data for patients into an electronic medical record (EMR)</p><p>&middot; Answering patient questions about billing and payments.</p><p>&middot; Registering, scheduling and re-scheduling patients for initial appointments and follow-ups.</p><p>&middot; Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.</p><p>&middot; Obtaining patients&rsquo; addresses, contact details, insurance information, and medical histories.</p><p>&middot; Updating and verifying patient information at every visit.</p><p>&middot; Check voicemails.</p><p>&middot; Reports such as recall/cancellation distributed by Front Desk Manager and Practice Administrator.</p><p>&middot; Traveling to other offices to assist with coverage.</p><p>&middot; Must comply with HIPPA requirements.</p><p>&middot; Perform related duties as assigned.</p><p><b>Skills/ Qualifications:</b><br/>&middot; Excellent active listening skills and a strong service orientation.</p><p>&middot; Computer skills.</p><p>&middot; EMR systems.</p><p>&middot; Experience working as a Patient Representative, Front Desk and/or Clerical.</p><p>&middot; Professional manner and appearance.</p><p>&middot; Meticulous attention to detail.</p><p>&middot; Familiarity with medical terminology.</p><p>&middot; Strong communication skills.</p><p>&middot; Data entry skills.</p><p>&middot; Customer service experience.</p><p><b>Physical Requirements:</b></p><p>&middot; Prolonged periods of sitting at a desk and working on a computer.</p><p>&middot; Must be able to lift up to 15 pounds at times. Must be able to lift up to 15 pounds at times.</p><p>If you are a dedicated individual with excellent customer service skills and a passion for providing exceptional patient care, we encourage you to apply for the position of Patient Services Representative.</p><p>Job Type: Full-time</p><p>Pay: From $15.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>On-the-job training</li><li>Opportunities for advancement</li><li>Paid jury duty</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Medical receptionist: 1 year (Required)</li></ul><p>Language:</p><ul><li>Spanish (Required)</li><li>English (Required)</li></ul><p>Ability to Commute:</p><ul><li>Miami, FL 33126 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Miami, FL 33126: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Front Desk Receptionist

Pullman Miami Airport

<div><p><b>Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
</b></p><p></p><p><b>Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.</b></p><p></p><p><b>
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
</b></p><p></p><p><b>Check out </b><b>this video</b><b> for more information on our great company!</b></p><p></p><p>
About our property:</p><p></p>
At the Pullman Miami Airport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Pullman Miami Airport can mean for you!<p></p><p>
What you will have an opportunity to do:</p><h3 class="jobSectionHeader"><b>
We are looking for an Accounts Payable / Payroll Administrator for Pullman Miami.</b></h3><h3 class="jobSectionHeader"><b>
Essential Job Functions
</b></h3><ul><li><h3 class="jobSectionHeader"><b>Process biweekly payroll</b></h3></li><li><h3 class="jobSectionHeader"><b>
Process credit applications for departments.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Process purchase orders.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Process invoices for payment &ndash; verifying amounts billed with amounts approved, verifying approval, verifying checkbook &amp; receipt.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Process checks to vendors.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Maintain filing system for Accounts Payable.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Close Accounts Payable in system at month end.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Assist with Month End accruals and variance report.</b></h3></li></ul><h3 class="jobSectionHeader"><b>
Review all monthly vendor statements, research and resolve discrepancies</b></h3><p></p><p><b>
What are we looking for?</b></p><p>
Previous hotel accounting experience is preferred</p><p>
Bilingual is a plus</p><p></p><p><b>
Compensation:</b></p>
$22<ul><li></li></ul>$26<p></p><p>
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p></p><h3 class="jobSectionHeader"><b><i>
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</i></b></h3></div>

Accounts Payable Specialist / Payroll

Cargo international Consolidators

<div><p><b>THE COMPANY:</b></p><p>
Since 2003, Cargo International has been a top international freight forwarder and consolidator specializing in shipping cargo to the Caribbean and Central America. We offer an exciting and dynamic workplace where you can grow your career and feel like you are making a difference. We are dedicated to three winning principles &ndash; integrity, honesty and teamwork &ndash; and they give us the edge to continually meet and surpass the expectations of our amazing customers. If this sounds like a place for you, we want to talk to you.</p><p></p><p><b><br>
THE POSITION:</b></p><p>
We are seeking a full-time Accounts Receivable Administrator who will work with others who take pride in their duties and strive to serve our customers. This position reports directly to the Accounts Receivable Supervisor, Director of HR and Finance and supports the accounting staff as well as our operations team. The schedule is Monday &ndash; Friday with business office hours 8:30am &ndash; 5:00pm. Candidates must be highly detail-oriented and able to succeed in a fast-paced environment that must meet the changing needs of our customers. Occasional overtime is required to meet business needs.</p><p></p><p><b><br>
JOB RESPONSIBILITIES:</b></p><p>
Experience in the following areas will help as they are part of the daily administration of the position:</p><ul><li>
Process and post customer payments accurately and timely.</li><li>
Monitor and maintain aging reports to ensure timely collections.</li><li>
Reconcile customer accounts and resolve discrepancies.</li><li>
Generate and distribute invoices based on service delivery or contractual terms.</li><li>
Ensure billing accuracy and compliance with company policies.</li><li>
Maintain billing schedules and support recurring invoicing processes.</li><li>
Follow up on outstanding balances and communicate with clients regarding payment status.</li><li>
Assist in negotiating payment arrangements and escalating delinquent accounts when necessary.</li><li>
Prepare AR reports to support month-end close and financial forecasting.</li><li>
Provide data and insights to help improve cash flow and support strategic planning.</li><li>
Work closely with the AR Supervisor and other finance team members to streamline processes.</li><li>
Support internal audits and compliance initiatives.</li></ul><p><b>
POSITION EXPECTATIONS:</b></p><ul><li>
Accurately process invoices and payments.</li><li>
Coordinate collections with destination agents and ensure timely remittance.</li><li>
Support CargoWise implementation and adapt AR workflows accordingly.</li><li>
Maintain organized customer records and assist with forecasting and month-end close.</li><li>
Be open to expanding responsibilities as the company continues to grow.</li></ul><p><b>
TECHNICAL EXPERIENCE:</b></p><ul><li>
Excellent oral and written communication skills.</li><li>
Strong problem-solving, time management, and customer service abilities.</li><li>
Highly organized and detail-oriented with strong planning skills.</li><li>
Professional, service-oriented demeanor with a proactive attitude.</li><li>
Bilingual (English and Spanish) required.</li><li>
Ability to work independently with accountability and initiative.</li><li>
Proficient in Excel, QuickBooks, and standard office equipment (e.g., adding machine).</li><li>
Experience with <b>CargoWise preferred</b>.</li><li>
Minimum 3 years of Accounts Receivable experience, including billing and collections.</li><li>
Associate degree in business administration, accounting, or a related field.</li></ul><p><b>
BENEFITS:</b></p><p>
Here at Cargo International, we value those who make our success possible! We are proud to offer a comprehensive benefits package including medical, Gap, vision, dental, and life insurance. Your dedication will not go unnoticed! You will also be eligible for annual bonuses. Join us and look ahead&hellip;we will be implementing competitive retirement benefits at the end of this year! Benefits will be effective after a 60-day probationary period.</p><p>
Cargo International Consolidators is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, or protected veteran status.</p><p></p><p><b><i><br>
Cargo International Consolidators is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.</i></b></p></div>

Billing and Collections Administrator

Paradigm Senior Services

<div><p><b>Location</b></p><p>
North Miami, FL (On-site, Monday-Friday)</p><p></p><p><b><br>
Who We Are</b></p><p>
At Paradigm, we're revolutionizing home care through innovative technology. As the fastest-growing tech company in this sector, we empower home care agencies with cutting-edge solutions in billing automation, growth education, authorization management, and beyond. We believe that by streamlining agency operations with third-party payers like the Department of Veterans Affairs and Medicaid, we ultimately enhance the quality of care for seniors, veterans, and underserved communities.</p><p>
We foster a dynamic and collaborative work environment where new ideas are welcome, and creativity thrives. Joining our team means becoming part of a supportive community that values continuous learning and excellence. We're on a mission to revolutionize home care and are looking for passionate individuals to help us make a lasting, positive impact.</p><p></p><p><b><br>
Position Snapshot</b></p><p><br>
As a CRM Administrator, you will manage and optimize the organization&rsquo;s CRM platform to ensure data integrity, user adoption, and streamlined processes. You will provide technical support, develop best practices, and collaborate across departments to enhance efficiency and drive business growth. The ideal candidate combines analytical and communication skills to translate complex system capabilities into actionable insights. This position will report to the Vice President of Operations.</p><p></p><p><b><br>
Core Responsibilities</b></p><ul><li>
Develop user profiles, roles, permissions, and security levels</li><li>
Configure page layouts, workflows, and dashboards to align with business processes</li><li>
Manage system integrations with other software, such as marketing automation tools or ERP systems</li><li>
Customize objects, fields, and record types to reflect evolving organizational needs</li><li>
Oversee data imports, exports, and updates to maintain clean and accurate records</li><li>
Create and enforce data governance rules, such as naming conventions and required fields</li><li>
Deduplicate records, manage data quality dashboards and regularly audit the database</li><li>
Provide day-to-day support to CRM users, including troubleshooting issues and responding to inquiries</li><li>
Develop and deliver training sessions and materials for new and existing users</li><li>
Gather feedback from end-users and implement system enhancements or process improvements</li><li>
Monitor CRM system performance, identify potential issues, and resolve them proactively</li><li>
Plan and execute version updates or new feature rollouts (significant for SaaS platforms like Dealhub)</li><li>
Collaborate with IT or external vendors to ensure minimal disruption during upgrades</li><li>
Build custom reports, dashboards, and key performance indicators (KPIs) to support sales, marketing, and service teams</li><li>
Analyze data for insights into customer behavior, pipeline health, and campaign effectiveness</li><li>
Provide actionable recommendations to stakeholders based on CRM data trends</li><li>
Work closely with cross-functional teams, such as Sales, Marketing, and Customer Support, to understand business processes and translate them into effective CRM workflows</li><li>
Identify bottlenecks or inefficiencies in current processes and propose solutions or automation</li><li>
Stay up-to-date on CRM best practices, new technologies, and industry trends to continuously optimize the system</li><li>
Maintain documentation of system architecture, processes, and customizations</li><li>
Create and enforce standard operating procedures (SOPs) for data entry, system usage, and reporting</li><li>
Ensure compliance with relevant regulations or data security requirements (e.g., HIPAA Compliance)</li></ul><p></p><p><b><br>
Experience and Skills</b></p><br>
<ul><li>
Minimum 2 years of CRM administration or related technical support experience required</li><li>
Proven ability to configure workflows, dashboards, and reports within a CRM system required</li><li>
Excellent communication and training delivery skills, with a proven ability to collaborate across departments, required</li><li>
Strong data management skills, including record deduplication and data hygiene best practices required</li><li>
Familiarity with CRM platforms (e.g., Salesforce, MS Dynamics, HubSpot), knowledge of system integrations, and ability to troubleshoot technical issues</li><li>
Comfortable manipulating large datasets, creating insightful reports, and using data to guide decision-making</li><li>
Ability to translate complex technical concepts into user-friendly language and create training resources that help employees adopt CRM best practices critical for maintaining data quality, testing customizations, and ensuring system reliability</li><li>
Ability to coordinate with teams across the organization to align CRM capabilities with evolving business goals</li><li>
Proficiency in MS Office Suite (Outlook, Word, Excel) required</li></ul><p></p><p><b><br>
Education and Qualifications</b></p><ul><li>
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field</li></ul><p></p><p><b><br>
What We Offer</b></p><ul><li>
Medical, dental, and vision benefits</li><li>
401k retirement plan</li><li>
Aflac benefits</li><li>
Paid time off</li><li>
Professional development support</li></ul><p></p><p><b><br>
Compensation</b></p><p>
$65,000-$80,000 depending on experience</p></div>

CRM Admin

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