advanced practice provider (np primary care shepard park) prn

advanced practice provider, bone and marrow transplant

advanced practice provider, cardiac critical care medicine

advanced practice provider, gastroenterology/pulmonary (overnight)

advanced practice provider (np primary care shepard park) prn Jobs in Washington

advanced practice provider, bone and marrow transplant Jobs in Washington

advanced practice provider, cardiac critical care medicine Jobs in Washington

advanced practice provider, gastroenterology/pulmonary (overnight) Jobs in Washington

advanced practice provider, nephrology Jobs in Washington

advanced practice provider, nephrology

advanced practice provider gastroenterology pulmonary overnight

Children's National Hospital

<div>Kids Are Our Everything. 
 
Department
10058 Gastroenterology Clinic 
 
Pay Range
$87,172.80 - $145,267.20 
 
Shift: Mon - Fri (8-hour days) 
 
Who We Are:
Children's National is the only hospital in the Washington, D.C., area that caters exclusively to children. Our pediatric gastroenterology team provides comprehensive, personalized care for infants, children and teenagers. This role supports our outpatient Gastroenterology Clinic based at our main campus facility.
About the Role:
The Clinical Program Coordinator (RN) will successfully complete the hospital and nursing orientation at CNMC. Will coordinate nursing care and services for patients and family members in specific healthcare specialty encounters by telephonic, electronic, in person, and/or by mail. Will consult with physicians, and other healthcare providers to resolve health concerns. 
 
All nursing practice is based on the legal scope of practice, national and specialty nursing standards, CNMC Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. CNMC support the development of RN relationships within the community, specifically those relationships associated with the health and well being of the community at large. Responsible to lead the activities of the patient care delivery team for specific patient population. Provide continuous accountability to assess, plan, implement and evaluate clinical care and ensure that continuity of care is maintained. 
 
Minimum Education
 
Bachelor's Degree (Required)
 
 
Minimum Work Experience
 
5 years of Nursing experience. Minimum of one-year recent pediatric experience in a comparable setting. Minimum of one-year of demonstrated nursing leadership experience for example as a charge nurse, educator, preceptor, council chair /member advancement on the clinical ladder or comparable positions. (Required)
 
 
Functional Accountabilities: 
 
Professional Practice
<ul><li>Participate in/support Shared Nursing Leadership.
</li><li>Contribute to the sustainability and advancement of nursing excellence which translates into on-going Magnet designation.
</li><li>Participate, contribute to internal/external committees, professional organizations, community activities.
</li><li>Accountable to support/participate in the Division of Nursing&rsquo;s performance improvement process.
</li><li>Identify, define, and report on measures consistent with Nurse Sensitive Indicators (NSIs) for Ambulatory Nursing Practice.
</li><li>Integrate evidence-based practice and research into practice.
</li><li>Assist physicians and other professional providers to maintain appropriate cost and desired patient outcomes.
</li></ul>Safety
<ul><li>Speak up when team members appear to exhibit unsafe behavior or performance
</li><li>Continuously validate and verify information needed for decision making or documentation
</li><li>Stop in the face of uncertainty and takes time to resolve the situation
</li><li>Demonstrate accurate, clear and timely verbal and written communication
</li><li>Actively promote safety for patients, families, visitors and co-workers
</li><li>Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
</li></ul>Patient Family-Centered Care
<ul><li>Plan to consult and collaborate with patients, families' physicians, nurse practitioners, physician assistants and other professional colleagues; involve patients and families in shared decision making; advocate for patient and family; accessing relevant health services.
</li><li>Responsible and having the authority and accountability for clinical care for specific patient population and area workflow; develop pertinent goals based on patient response to illness, health promotion and program expected outcomes; implement suitable, evidence-based nursing interventions; provide careful and complete documentation of care provided.
</li><li>Use the nursing process in the clinic setting and in tele-health services to assess patient problems and concerns; critically analyze and integrate subjective and objective data.
</li><li>Provide health education based on the patient /family learning preferences throughout a patient&rsquo;s disease trajectory or health promotion; utilize expertise in cultural competency to enhance relationships, processes, and outcomes for patients/families.
</li><li>Engage opportunities to act in the best interest of the patient/family, building trust and confidence, while upholding moral and legal standards of due care.
</li><li>Coordinate mechanisms across systems, institutions, and community to provide continuity of care for wellness needs or health concerns; direct and participate in the development of patient care policies and protocols in order to advise and guide practice.
</li></ul>Resources and Work Environment
<ul><li>Establish and maintain medical equipment and supplies, include a plan to promote safe and effective use of equipment.
</li><li>Ensure regulatory requirements are met and area is in a constant state of readiness in area of practice; keep update on the application of health informatics systems such as diagnosis and treatment technology linked to patient care.
</li><li>Apply knowledge of operations, financial principles, and resources to ensure quality and appropriate care services are delivered in a cost effective and safe manner.
</li><li>Responsible to enhance knowledge, skills and abilities in areas in clinical, legal, regulatory and cultural competence associated with patient population and community relevant care.
</li><li>Employ critical attributes of effective collaboration to create, promote, and maintain an environment that supports successful partnership and high-performance team outcomes.
</li></ul>Partners for Excellence
<ul><li>Facilitate interdisciplinary patient care rounds/conferences to review treatment goals and optimize outcomes.
</li><li>Ensure time, schedule and alternate coverage accuracy in meeting patients/families care and personal needs; participate in cross coverage of other areas providing clinical care when the special needs arise.
</li><li>Direct the flow of patients and staff to assure patients are adequately managed and the care environment is running smoothly.
</li><li>Work in collaboration with professional staff including RNs, LPNs, PCTs and other unlicensed assistive personnel as manifested in the state practice act/guidelines and CNMC job descriptions.
</li><li>Communicate and escalate clinical/administrative issues as appropriate to levels of individuals assigned for resolution.
</li><li>Participate in the peer review for staff.
</li></ul>Benefits That Support You:
<ul><li>Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
</li><li>Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
</li><li>Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
</li><li>Employer-paid life, AD&amp;D, and long-term disability coverage, with optional supplemental plans.
</li><li>Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.
</li></ul>Why Join Us:
<ul><li>Nationally Recognized Excellence &ndash; Consistently ranked among the Top 10 Children&rsquo;s Hospitals in the nation by U.S. News &amp; World Report.
</li><li>Leading Pediatric Care &ndash; One of the largest and most comprehensive children&rsquo;s hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
</li><li>Innovation &amp; Research &ndash; A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.
</li><li>Mission-Driven Culture &ndash; Dedicated to providing family-centered care while fostering a collaborative, supportive environment for clinical teams. 
</li></ul> 
The disclosed salary range includes the minimum and maximum rates within which Children&rsquo;s National believes an individual&rsquo;s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children&rsquo;s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual&rsquo;s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children&rsquo;s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible. 
 
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The &ldquo;Know Your Rights&rdquo; poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster. 
 
Please note that it is the policy of Children's National Hospital to ensure a &ldquo;drug-free&rdquo; work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.</div>

Clinical Program Coordinator (RN) - Gastroenterology Clinic

MedStar Health

<div>About this Job:
<div>
General Summary of Position 
Professional care provider who assesses plans implements and evaluates the nursing care of patients from admission through discharge. In collaboration with the patient and family provides theory-based professional nursing care and coordinates care delivery with various members of the interdisciplinary team.</div><div></div><div> 
Preop/PACU RN Experience Required</div><div></div><div> 
Primary Duties and Responsibilities</div> 
<div></div><ul><li>
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards safety standards and MedStar SPIRIT Values. Complies with governmental and accreditation regulations.</li><li>
Collects and analyzes significant patient's information that pertains to physical psychological socio-cultural economic spiritual and life-style behaviors and efficiently leveraging available technology.</li><li>
Functions autonomously providing relationship-based care that promotes continuous consistent efficient and accountable delivery of nursing care using the nursing process with a favorable focus on patient experience.</li><li>
Identifies current and potential complex problems of specific patient populations critically analyzes trends and changes in patient status and plans appropriate interventions.</li><li>
Incorporates evidence-based practice and research into patient care delivery with a focus on quality and safety.</li><li>
Serves as a patient advocate by independently communicating clinical concerns including ethical decisions in a timely manner to other members of the interdisciplinary team</li><li>
Practices within legal boundaries of nurse practice act and possesses a theoretical understanding of the universal ethical principles. Recognizes ethical discourse in practice and may seek other resources in advocacy for support and counsel.</li><li>
Individualizes patients plan of care focusing on short and long-range goals and effectively uses a variety of teaching resources to meet the learning needs of patients and families.</li><li>
Communicates patient information clearly and accurately in verbal and written format.</li><li>
Maintains a safe and therapeutic environment. Identifies actual and potential patient safety issues and acts accordingly while incorporating HRO quality and safety principles.</li><li>
Demonstrates effective leadership behaviors. Establishes priorities and delegates tasks to peers and ancillary staff as appropriate to scope of practice and unit requirements.</li><li>
Effectively uses problem identification and resolution skills focusing on the clinical scenario to resolve the apparent concern. Follows the chain of command by consulting with other healthcare professionals and seeks assistance as needed.</li><li>
Independently communicates concerns in a timely manner and makes suggestions to members of the interdisciplinary team by seeking and using resources effectively.</li><li>
Evaluates the patient's response to treatment and progress toward short and long-range goals and revises nursing interventions as appropriate.</li><li>
Identifies patient and family needs prior to discharge. Initiates and monitors discharge planning activities in collaboration with other members of the interdisciplinary team.</li><li>
Independently identifies resources and strategies to enhance professional growth and development and commits to life-long learning.</li><li>
Supports and contributes to the unit/office department entity and organizational goals inclusive of the mission vision and values</li><li>
Participates in meetings and on committees and represents the department and hospital in community outreach efforts.</li><li>
Participates in multi-disciplinary quality and service improvement teams.</li></ul><div>
Minimal Qualifications 
Education</div><ul><li>
Associate's degree in Nursing required</li><li>
Bachelor's degree in Nursing preferred</li><li>
If prepared at the associate degree in nursing level required to enroll in a BSN program within 12 months of hire date and completion within 4 years of hire date</li></ul><div>
Experience</div><ul><li>
1-2 years RN experience required</li><li>
Preop/PACU RN Experience Required</li></ul><div>
Licenses and Certifications</div><ul><li>
RN - Registered Nurse - State Licensure and/or Compact State Licensure Current license as a Registered Nurse in the state or jurisdiction of the facility seeking employment Upon Hire required and</li><li>
CPR - Cardiac Pulmonary Resuscitation (includes BLS) for healthcare providers from either the American Heart Association (AHA) or American Red Cross Upon Hire required and</li><li>
ACLS required</li><li>
Additional unit/clinic specialty certifications may vary by department or business unit.</li></ul><div>
Knowledge Skills and Abilities</div><ul><li>
Basic math skills.</li><li>
Verbal and written communication skills.</li><li>
Basic computer skills required</li></ul>
This position has a hiring range of : USD $35.68 - USD $64.71 /Hr.</div>

Registered Nurse (RN) - Preop / PACU

OBXtek Inc.

<div>Responsibilities:
<div>
OBXtek is staffing a Tier 2 After Hours Technical Support function for the United States Department of Agriculture (USDA) Client Experience Center (CEC). The Tier 2 IT Support Specialist serves as a critical escalation point between the USDA's National Tier 1 Service Desk and advanced Tier 3 support teams. This role provides in-depth technical support for hardware, software, networking, and account-related issues, ensuring timely resolution and exceptional customer service. This is a fully remote, after-hours position; support is delivered remotely, outside of standard business hours, with the flexibility to respond to fluctuating ticket volumes and special projects. The Specialist works independently with minimal supervision.</div> 
Work Schedule &amp; Remote Requirements
This is a fully remote, after-hours position. After Hours staff will have a schedule made up of one or two shifts. 
Shifts:<ul><li>
Evening shift: 4:30 PM &ndash; 1:00 AM.</li><li>
Overnight shift: 12:00 AM &ndash; 8:30 AM.</li><li>
Day shift: 8:00 AM &ndash; 4:30 PM.</li></ul><div></div><div> 
Schedules:</div><ul><li>
Schedule 1: 5 overnight shifts</li><li>
Schedule 2: Saturday and Sunday day shifts and 3 evening shifts</li><li>
Schedule 3: 2 overnight shifts and 3 evening shifts</li></ul> 
Assignments:<ul><li>
Assigned shifts will remain as static as possible. But shifts may be adjusted for operational purposes. The team provides coverage seven days every week.</li><li>
Staff will work on Federal holidays that fall within the scheduled work shift.</li><li>
Availability to work the assigned schedule.</li></ul><div></div><div> 
Additional Requirements:</div><ul><li>
Reliable high-speed internet connection and a secure, distraction-free home workspace are required.</li><li>
Ability to work independently with minimal supervision during evening, overnight, and weekend periods.</li><li>
Government-furnished equipment must be maintained and secured in accordance with USDA policy.</li></ul> 
Responsibilities 
Incident Response &amp; Resolution<ul><li>
Respond to escalated tickets from Tier 1 via either the Remedy or ServiceNow ticketing systems.</li><li>
Diagnose, troubleshoot and resolve issues related to VPN connectivity, Azure Virtual Desktop, password resets, and USDA-approved desktop software.</li><li>
Fulfill incidents, change requests, and work orders with a focus on timely resolution to ensure meeting performance metrics and customer satisfaction.</li></ul><div></div> 
Technical Support &amp; Troubleshooting<ul><li>
Provide remote support for hardware and software issues.</li><li>
Perform software installations, remote reimaging, and configuration of USDA-standard systems.</li><li>
Support operating system upgrades, patch management, and deployments.</li><li>
Troubleshoot and support telecommunications equipment (VTC, VoIP, WITS).</li><li>
Resolve issues with printers, peripherals, and network connectivity.</li></ul> 
Account &amp; Asset Management<ul><li>
Assist with user account provisioning, password resets, and WHfB support.</li><li>
Coordinate remote deployment, shipping, and tracking of loaner devices and other hardware assets.</li><li>
Maintain inventory accuracy through asset and configuration management practices.</li></ul> 
Customer Service &amp; Communication<ul><li>
Deliver high-quality support via phone, email, chat, and remote-access tools.</li><li>
Communicate technical solutions clearly to non-technical customers.</li><li>
Provide support to senior-level government executives, including the Office of the Secretary and Under Secretaries.</li></ul> 
Flexible &amp; Adaptive Support<ul><li>
Respond to fluctuating ticket volumes and assist with special IT projects.</li><li>
Maintain availability throughout the assigned after-hours shift to ensure consistent coverage.</li><li>
Redirect tickets appropriately as a personal queue manager and provide oversight for timely resolution.</li></ul> 
Additional Duties<ul><li>
Remotely diagnose and resolve PC and network hardware/software issues,</li><li>
Coordinate local hands-on support or device shipment when physical repair is required.</li><li>
Provide advanced support for Microsoft Outlook, Teams, and Office 365.</li><li>
Support Linc-Pass (PIV Card) certificate association and wireless broadband connectivity.</li><li>
Support remote PC refresh and migration (e.g., Windows 10 to Windows 11).</li><li>
Offer end-user training on Microsoft Office 365 and SharePoint Online.</li></ul><div> 
is staffing for a Tier 2 Advanced Problem Resolution (APR) IT Support Specialist. This role serves as a critical escalation point between the USDA&rsquo;s National Tier 1 Service Desk and advanced Tier 3 support teams. This role provides in-depth technical support for hardware, software, networking, and account-related issues, ensuring timely resolution and exceptional customer service. Support is delivered onsite, including the walk-in facility, with flexibility to respond to fluctuating ticket volumes and special projects.</div><div></div><div> 
Key Responsibilities:</div><div>
Incident Response &amp; Resolution</div><ul><li>
Respond to escalated tickets from Tier 1 via the Remedy ticketing system.</li><li>
Diagnose, troubleshoot and resolve issues related to VPN connectivity, password resets, and USDA-approved desktop software.</li><li>
Fulfill incidents, change requests, and work orders with a focus on timely resolution to ensure meeting performance metrics and customer satisfaction.</li></ul><div>
Technical Support &amp; Troubleshooting</div><ul><li>
While onsite, provide deskside and remote support for hardware/software issues.</li><li>
Perform software installations, reimaging, and configuration of USDA-standard systems.</li><li>
Support operating system upgrades, patch management, and deployments.</li><li>
Troubleshoot and support telecommunications equipment (VTC, VoIP, WITS).</li><li>
Resolve issues with printers, peripherals, and network connectivity.</li></ul><div>
Account &amp; Asset Management</div><ul><li>
Assist with user account provisioning, password resets, and WHfB support.</li><li>
Manage deployment and tracking of loaner devices and other hardware assets.</li><li>
Maintain inventory accuracy through asset and configuration management practices.</li></ul><div>
Customer Service &amp; Communication</div><ul><li>
Deliver high-quality support via phone, email, remote tools, and in-person at USDA walk-in facility or deskside.</li><li>
Communicate technical solutions clearly to non-technical customers.</li><li>
Provide support to senior-level government executives, including the Office of the Secretary and Under Secretaries.</li></ul><div>
Flexible &amp; Adaptive Support</div><ul><li>
Respond to fluctuating ticket volumes and assist with special IT projects.</li><li>
Maintain availability during core business hours to ensure consistent coverage.</li><li>
Redirect tickets appropriately as a personal queue manager and provide oversight for timely resolution.</li></ul><div>
Advanced Problem Resolution (APR) Duties</div><ul><li>
Perform root cause analysis (RCA) and document findings</li><li>
Troubleshoot using logs, system tools, and configuration analysis as needed</li><li>
Identify patters in recurring incidents and recommend corrective actions</li><li>
Determine when escalation to Tier 3 is required</li></ul><div>
Additional Duties</div><ul><li>
Provide support for over 11,000 USDA employees.</li><li>
Generate weekly and monthly reports with data and trend analysis.</li><li>
Train, coach, and mentor Tier 1 service desk agents through ticket audits.</li><li>
Analyze customer feedback and develop strategies for service improvement.</li><li>
Maintain and repair PCs and network hardware/software.</li><li>
Provide advanced support for Microsoft Outlook, Teams, and Office 365.</li><li>
Support Linc-Pass (PIV Card) certificate association and wireless broadband connectivity.</li><li>
Conduct PC refresh and migration (e.g., Windows 10 to Windows 11).</li><li>
Offer end-user training on Microsoft Office 365 and SharePoint Online.</li></ul>
Qualifications:

Basic Qualifications<ul><li>
Associate's degree in Information Technology or a related field; if no Associate&rsquo;s degree in Information Technology or related field, one additional year of relevant technical support is required.</li><li>
2 years of relevant technical support or help desk experience 1 year of experience in hardware/software troubleshooting.</li><li>
1 year of experience with VPN, networking, and OS upgrades.</li><li>
1 year of experience in account management, remote imaging, and software deployment.</li><li>
1 year of experience with telecommunications systems (VTC, VoIP, WITS).</li><li>
1 year of experience with asset/configuration management.</li><li>
US Citizen with the ability to pass a comprehensive background check and maintain a favorable Public Trust background status.</li></ul> 
Preferred Qualifications<ul><li>
3 years of relevant technical support or help desk experience</li><li>
Prior experience in federal IT environments, especially USDA.</li><li>
Proficiency with Remedy or similar ticketing systems.</li><li>
Experience supporting printers, peripherals, and networking hardware.</li><li>
Advanced troubleshooting for Microsoft Teams and Outlook.</li><li>
Familiarity with Active Directory and domain-level user rights administration.</li><li>
Excellent customer service and communication skills.</li><li>
ITIL Foundation (v4) certification desired but not required.</li><li>
Relevant industry certifications are a plus (e.g., CompTIA A+, Network+, or Security+; HDI Support Center Analyst; Microsoft 365 Certified).</li><li>
Must have the ability to obtain and maintain a favorable Public Trust background status.</li></ul>
Security Clearance: Public Trust Company Information:
<div>
Headquartered in McLean, Virginia and founded in 2009, OBXtek is a growing leader in the government contracting field. Our mission is Our People&hellip;Our Reputation. Our people are trained professionals who enhance our customers&rsquo; knowledge and innovation using technology, collaboration, and education.</div><div></div><div> 
We offer a robust suite of benefits including comprehensive medical, dental and vision plans, Flexible Spending Accounts, matching 401K, paid time off, tuition reimbursement program and much more.</div><div></div><div> 
OBXtek pairs lessons learned across disciplines with best practices and industry standard quality practices such as CMMC Level-2, CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine.</div><div></div><div> 
OBXtek is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, gender identity, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law. 
 
<ul><li>MON</li></ul></div></div>

Tier 2 APR After Hours Support

Deepest Beauty Care

JOIN OUR GROWING TEAMGeorgetown Allure Medical Spa is looking for an experienced, professional, and enthusiastic Aesthetic Patient Coordinator to join our growing team.This is an exciting opportunity for someone who is passionate about medical aesthetics, professional skincare, client relationships, and helping people feel confident about taking the next step in their treatment journey.As one of the first people our clients connect with, you will support the full client experience, from the initial inquiry and phone consultation through scheduling, treatment education, skincare recommendations, memberships, packages, follow-up, and long-term care.ABOUT THE ROLEThis position combines patient coordination, front desk operations, phone consultations, lead conversion, skincare sales, customer service, CRM follow-up, and marketing support.Most work will be performed on-site at our Washington, DC medical spa. Some scheduled remote shifts may be assigned for lead follow-up, phone consultations, client communication, and administrative work.This is a goal-oriented role. The successful candidate will be warm and consultative, confident asking for the appointment, organized in follow-up, knowledgeable about aesthetics and skincare, and committed to delivering an exceptional client experience.KEY RESPONSIBILITIESPatient Coordination and Lead Conversion<ul><li>Respond promptly to new inquiries from phone calls, website forms, social media, referrals, advertising campaigns, and promotions.</li><li>Conduct warm, professional phone consultations with prospective clients.</li><li>Ask thoughtful questions to understand each client&rsquo;s concerns, goals, treatment history, expectations, and priorities.</li><li>Explain Georgetown Allure&rsquo;s services, treatment options, memberships, packages, professional skincare, general pricing, and current promotions using approved information.</li><li>Help qualified clients select the appropriate consultation or next step and confidently schedule their appointment.</li><li>Follow up consistently by phone, text, and email until the client books, declines, or requests future follow-up.</li><li>Reconnect with past leads, canceled appointments, inactive clients, and clients who did not rebook.</li><li>Maintain accurate CRM notes, lead stages, tasks, outcomes, and follow-up dates.</li><li>Escalate clinical questions and final treatment recommendations to the appropriate licensed provider.</li></ul>Front Desk and Client Experience<ul><li>Welcome clients warmly and create a polished, professional first impression.</li><li>Manage check-in, check-out, scheduling, confirmations, rescheduling, and rebooking.</li><li>Answer calls, texts, emails, chats, voicemails, and online inquiries.</li><li>Process payments through Georgetown Allure&rsquo;s approved systems.</li><li>Support providers and management throughout the day.</li><li>Maintain accurate client forms, appointment information, and follow-up tasks.</li><li>Help maintain an organized, clean, and welcoming reception area.</li><li>Handle routine client questions and promptly escalate sensitive concerns when appropriate.</li></ul>Skincare, Membership, and Package Support<ul><li>Learn and confidently explain Georgetown Allure&rsquo;s professional skincare products, services, memberships, packages, and treatment pathways.</li><li>Educate clients about professional home-care routines based on Georgetown Allure training and provider or esthetician guidance.</li><li>Support skincare, retail, membership, and package sales through education and personalized service.</li><li>Follow up regarding recommended products, future appointments, treatment plans, memberships, and packages.</li><li>Continue learning about services such as customized facials, chemical peels, microneedling, RF microneedling, radio-frequency treatments, LED, microcurrent, acne care, pigmentation treatments, skin tightening, injectables, and professional skincare.</li></ul>Marketing and Brand Support<ul><li>Assist with social media, photography, filming, educational content, and promotional projects.</li><li>Participate on camera or behind the scenes when requested.</li><li>Support events, promotional days, review campaigns, and client-appreciation activities.</li><li>Follow up with leads generated through specific marketing campaigns and promotions.</li><li>Share recurring client questions and objections to help improve our messaging, education, and promotions.</li></ul>QUALIFICATIONSRequired<ul><li>Previous professional experience in a medical spa, aesthetic clinic, dermatology practice, plastic-surgery practice, cosmetic practice, or closely related professional skincare environment.</li><li>Strong working knowledge of professional skincare and common aesthetic treatments.</li><li>Experience speaking with clients about services, skincare, memberships, packages, treatment plans, or appointments.</li><li>Confidence conducting phone consultations and guiding qualified clients toward booking.</li><li>Excellent verbal and written communication.</li><li>Strong organization, follow-up, attention to detail, and accountability.</li><li>Comfort using scheduling software, CRM systems, email, text messaging, and modern office technology.</li><li>Weekend availability.</li><li>Ability to work primarily on-site in Washington, DC and complete scheduled remote assignments when needed.</li></ul>Preferred<ul><li>Experience converting leads into confirmed consultations or appointments.</li><li>Experience selling professional skincare, memberships, treatment packages, or aesthetic services.</li><li>Esthetician license, formal skincare education, or advanced aesthetics training.</li><li>Experience with social media, Canva, filming, photography, or content support.</li></ul>REMOTE WORK REQUIREMENTSAlthough this role is primarily on-site, some remote work may be assigned. Candidates must have:<ul><li>A quiet, private, and professional home workspace.</li><li>Reliable high-speed internet and dependable phone access.</li><li>The ability to conduct uninterrupted phone or video consultations.</li><li>A secure environment that protects client privacy and confidential information.</li><li>The ability to remain responsive and productive during scheduled remote hours.</li></ul>THE IDEAL CANDIDATEThe ideal candidate is warm, polished, confident, dependable, and genuinely passionate about aesthetics and skincare. They build trust quickly, listen carefully, explain value clearly, and follow up consistently without using high-pressure sales tactics.They understand that great medical-spa sales begin with education, accurate expectations, excellent communication, and a strong client relationship. They are comfortable working toward clear goals and taking accountability for lead response, follow-up, booking, rebooking, skincare sales, memberships, packages, CRM accuracy, client satisfaction, and teamwork.WHY GEORGETOWN ALLURE?At Georgetown Allure, we believe exceptional client care starts with an exceptional team.We invest in training, encourage professional growth, welcome new ideas, and provide opportunities to expand your knowledge in medical aesthetics, skincare, client experience, sales, marketing, and business operations.If you are looking for more than a traditional patient coordinator role and want to build a meaningful career with a growing medical spa, we would be excited to meet you.Pay: $20.00 - $25.00 per hourBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>What experience do you have in a medical spa, aesthetic clinic, dermatology practice, plastic-surgery practice, cosmetic practice, or professional skincare environment?</li></ul><ul><li>Which aesthetic treatments and professional skincare products are you comfortable explaining to clients?</li><li>Describe your experience conducting phone consultations or converting inquiries into appointments.</li><li>Have you sold skincare products, memberships, treatment packages, or aesthetic services?</li><li>Are you available to work weekends?</li><li>Are you comfortable working primarily on-site and completing occasional scheduled remote shifts?</li></ul>Work Location: In person

Aesthetic Patient Coordinator

Medtronic

<div>We anticipate the application window for this opening will close on - 30 Jul 2026 
 
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first &mdash; developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
<h1 class="jobSectionHeader">A Day in the Life
</h1>Job Specific Summary
 
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. 
As one of three comprehensive portfolios at Medtronic, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission&mdash;to alleviate pain, restore health, and extend life&mdash;we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most.
<div><div><div><div><div><div><div><div><div>Our Cranial &amp; Spinal Technologies (CST) Operating Unit develops and delivers an integrated ecosystem of spinal implants, navigation and robotic guidance systems, advanced imaging, and data-driven planning tools for complex spine and cranial procedures. Platforms such as AiBLE&trade; connect these technologies to enhance surgical precision, streamline workflows, and support improved patient outcomes across the globe.
Check us out on LinkedIn: Medtronic CST
</div></div></div></div></div></div></div></div></div>At Medtronic, the Advanced Energy- Area Sales Manager has the responsibility and authority for creating an effective sales presence in his/her area, learning the product line and its applications under different environments, following up on leads with a multi-prong contact approach, achieving sales targets, and utilizing the Medtronic Sales process for each class of customers. The key emphasis during the first year will be to open new accounts, maintain any existing business and grow overall business &gt; $200k. This position reports to the Regional Sales Manager. There are no direct reports to this position, however the person will have interface with members of a corporate team consisting of marketing, engineering, clinical, and management. The primary function of these teams is to help in the successful development and/or launching of new products. The secondary function, is to help the representative grow the business.
This is a field-based role.
We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves travel outside the territory, presenting opportunities for broader engagement.
We are seeking a committed professional, required to reside within the territory and drive to multiple accounts throughout the region, to join our winning team. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement.
Responsibilities may include the following and other duties may be assigned:
<ul><li>Learn the Product Line: During the first month meet with all key personnel to learn all aspects of the technology. Complete all modules in Medtronic Advanced Energy&rsquo;s on-line training and attend home-officer training program to learn all aspects of the technology/product line: Address technical aspects, specific industry applications, selling process, pricing, and score at least 90% or better on comprehensive test. Attend procedure(s) with designated Medtronic Advanced Energy&rsquo;s representative before training. Be in a position to present the technology, in the Operating Room or office setting, within 45 days.
</li><li>Implement Key Account Program: Identify the major new and existing accounts in the territory. Review the selling process by account. Include the identification of major target accounts, determine the sales team and staff support needs, assess need for the addition of new selling programs and processes, conduct competitive analysis, and implement the plan of action. This should be available within 60 days for review between you and your RBD:
<ul><li>Prioritize the territory within 30 days;
</li><li>Profile four of the top 10 accounts in the first 30 days; and,
</li><li>Develop account plans for profiled accounts in 45 days.
</li></ul></li><li>Achieve Sales Targets and Quotas: In the first 45 days, conduct a complete review of the territory&rsquo;s sales plans and current tactics. Quickly identify the key voids and develop new programs to meet the company&rsquo;s aggressive sales plans to increase market share:
<ul><li>Open one new account with a stocking order within 90 days; and,
</li><li>Meet or exceed your quarterly revenue target within 180 days.
<ul><li>Keep Current with Administrative Task: Sales Management requires several ongoing tasks to help ensure success of the business. The successful Sales Representative II will provide the Regional Sales Manager timely:
</li><li>90-day rolling forecast every thirty days. Provide information by account in unit volume. Forecast is used to project manufacture resource needs and future business strength;
</li><li>Expense reports bimonthly;
</li><li>Quarterly business objectives and periodic updated account plan: per Regional Sales Manager instruction; and,
</li><li>Team sharing successful tactics, tough objections and product issues.
</li><li>Develop Account Relationships: Within 2 quarters arrange and conduct educational in-services in the top four accounts. Conduct Technical Symposium(s) in top four accounts within 2 quarters. Create relationships with all clinical and administrative personnel in key accounts. Identify opportunity to introduce Medtronic Advanced Energy&rsquo;s executive management to major accounts.
</li></ul></li></ul></li><li>Jointly develop a team strategy &ndash;this includes marketing, clinical, education and management- that involves being actively engaged in helping the organization succeed while exercising independent, critical judgment of goals, tasks and methods:
<ul><li>Share and exchange information with team; particularly critical when sharing successful tactics, tough objections and product issues; and,
</li><li>Commit to and build trust that binds the team to take on and complete substantial initiatives.
</li></ul></li><li>Develop Account Relationships: Within 2 quarters arrange and conduct educational in-services in top four accounts. Conduct Technical Symposium(s) in top four accounts within 2 quarters. Create relationships with all clinical and administrative personnel in key accounts. Identify opportunity to introduce Medtronic Advanced Energy&rsquo;s executive management to major accounts.
</li><li>Responsible for executing an innovative marketing strategy using the Internet as the cornerstone of demand generation and education.
</li><li>All activities must be performed in compliance with the Quality System.
</li><li>Performs duties in compliance with environmental, health and safety related site rules, policies or governmental regulations.
</li><li>All other duties as assigned.
</li></ul>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader &mdash;that&rsquo;s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
To learn more about Inclusion &amp; Diversity at Medtronic Click Here
Qualifications
Must Have: Minimum Requirements
To be considered for this role, please ensure the minimum requirements are evident on your resume.
<ul><li>Bachelor's Degree AND a minimum of 3 years of sales experience with 1 of those 3 years in medical sales; or
</li><li>Bachelor's Degree AND 1 year of Medtronic Neuroscience (Pain, Brain or Spine) Clinical Specialist or Sales Rep I experience along with 2 years of additional prior sales or clinical experience.
</li></ul>Nice to Have:
<ul><li>Previous experience as an Advanced Energy Sales Specialist.
</li><li>Direct strategic sales experience.
</li><li>Experience in driving medical education.
</li><li>Familiarity with general surgery.
</li><li>Exposure to selling medical devices, using a concept selling process, to a customer base consisting of surgeons.
</li><li>A record of accomplishment of building and managing strong sales, introducing new marketing programs, managing costs, budgeting, developing sales forecasting methods, improving margins, and increasing revenue.
</li><li>Possesses leadership qualities, as identified by peers and superiors.
</li><li>Hospital budgeting and economic understanding.
</li><li>Ability to build relationships with a wide range of people and personalities.
</li><li>Ability to work in an operating room setting.
</li><li>Ability to work a flexible work schedule.
</li><li>Ability to work in a culture that emphasizes superior customer service, empowerment, participation and openness.
</li><li>Ability to be effective in a fast-paced environment.
</li><li>Exceptional written and verbal communication skills &ndash; including leadership, collaboration, and ability to communicate with management, peer groups and customers.
</li><li>Ability to present regularly to individuals as well as large and small groups.
</li><li>Proficiency with Microsoft Office Suite.
</li></ul>Additional Job Requirements:
<ul><li>Ability to travel up to 75%
</li><li>Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
</li><li>Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
</li><li>Ability to work efficiently and autonomously with little direction when outside of clinical events
</li><li>Ability to attend national meetings, district meetings and other training as requested
</li><li>Ability to wear a 7-9 lbs. protective lead apron for extended periods of time in the operating room
</li><li>Ability to lift up to 40 lbs.
</li><li>Ability to sitting, standing, and/or walking for 8+ hours per day
</li><li>Ability to bend/stoop, squat and balance frequently
</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
</li><li>Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
</li></ul>Business Description:
Cranial and Spinal Technologies (CST) is redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning, personalized spinal implants, and robotic-assisted surgical delivery to make patient care more customized.
CST is the market leader in spinal implants, robotics, and navigation. Our integrated operating unit is comprised 3 global businesses, Spine and Biologics, Enabling Technologies and China Cranial, Spinal Orthopedic Technologies.
This role will support our Enabling Technolotgies Advanced Energy business, delivering an innovative portfolio that includes Aquamantys Bipolar Sealers , PLASMABLADE Precise Soft Tissue Dissection Devices and RadiaLux Lighted Retractors.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. &sect; 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization &amp; Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
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Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind: 
 
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 
 
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 
 
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 
 
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com .
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<h1 class="jobSectionHeader">Benefits &amp; Compensation 
 
</h1>Medtronic offers a competitive Salary and flexible Benefits Package
 
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. 
 
Salary ranges for U.S (excl. PR) locations (USD):$0.00 - $0.00 
 This position is 100% commission based. The Sales Incentive Plan (SIP) provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program). 
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). 
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. 
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. 
 
If you are applying to perform work for Medtronic, Inc. (&ldquo;Medtronic&rdquo;) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</div>

Area Sales Manager, Advanced Energy- Washington, DC

Hubbard Broadcasting

<div><ul><li>Write and copyedit news articles, write engaging headlines to accompany articles, create photo galleries
</li><li>Brainstorm and develop story ideas that impact and reflect the diverse region that WTOP covers
</li><li>Actively pursue news tips that come in via email, phone calls or other official sources
</li><li>Monitor local/national news outlets, social media and email to make sure WTOP is on top of the most relevant and breaking news stories of the day
</li><li>Work with the digital team to ensure WTOP&rsquo;s high journalistic standards and core brand attributes are met on a daily basis
</li><li>Manage the WTOP.com homepage using news judgment and analytics to guide decisions
</li><li>Edit and post video, as needed
</li><li>Write engaging posts for social media, as needed
</li><li>Send breaking news emails and app alerts. Deliver news with a sense of urgency 24/7
</li><li>Communicate effectively and interact with reporters filing web articles, photos and videos
</li><li>Work in conjunction with radio team to share information on stories WTOP is covering
</li><li>Maintain awareness of radio product at all times, including weather and traffic reports
</li><li>Other duties as assigned</li></ul></div>
 <div></div><div><div><ul><li>News junkie
</li><li>Must be able to report to all shifts on time
</li><li>In-depth knowledge of local D.C. news market (preferred)
</li><li>1-2 years professional experience writing for a print or digital news organization
</li><li>Excellent news judgment and knowledge of current events at the local, national and international level
</li><li>Strong writing and interviewing skills
</li><li>Knowledge of WordPress, Adobe Premiere, Final Cut and Adobe Audition, preferred
</li><li>Proficiency in Photoshop and HTML editing
</li><li>Strong leadership skills with the ability to develop and maintain effective communication and relationships with staff
</li><li>Ability to thrive in fast-paced, breaking news situations; work effectively under pressure, multitask, prioritize, organize, and meet short deadlines. Be a self-starter.
</li><li>Possess an understanding of social media and its relationship with news consumers
</li><li>Project an appropriate professional appearance and demeanor
</li><li>Ability to work in compliance with company policies and procedures
</li><li>Ability to function well in a diverse team environment
</li><li>Ability to work weekdays, weekends and holidays. Must be able to work early morning, midday, evening and overnight shifts.
</li><li>Must have reliable form of transportation. This is an in-office position.
</li></ul><ul><li>Physical Requirements
</li></ul>Average sitting, standing and office-type movements. Light lifting, moving and pulling abilities. Ability to communicate in English both verbally and in writing. Ability to hear and see clearly. Dexterity to manipulate computer keys and board controls as well as other office equipment. Requires the ability to think critically and tactically and to articulate information in clear, concise manner to others verbally and in writing. Must be able to think quickly and work under tight deadlines and in high pressure situations. Ability to work in a variety of settings including outdoors. The successful candidate must be able to perform the essential functions of the job. The Company will make reasonable accommodations to facilitate a person's ability to perform those essential job functions.</div></div>
 <div></div><ul><li><div><div>Hubbard DC, which includes WTOP, Federal News Network and 2060 Digital, is committed to reporting relevant news for our region. Through continuously evolving brands, we connect consumers with advertisers across a growing number of distribution platforms including radio, podcasts, social media, and websites. We do this with a commitment to our community...while growing our people and profits. OUR VISION To be an industry leader and set the standard for equality and inclusivity for all races, genders, ages, ethnicities, abilities, sexual orientations and religions by creating and fostering principles that integrate our core values. OUR MISSION To be proactive in providing a welcoming, professional environment; free of harassment, discrimination and marginalization with on-going habits that incorporate our unique experiences into the overall success and continuous evolution of this organization.</div></div></li><div></div><li><div><div> 
</div><div>
The Digital Editor/Writer is responsible for writing and copyediting articles for publication on WTOP.com. Digital Editor/Writers contribute to make WTOP the leading provider of local, timely and relevant news and information for news consumers in the Washington, D.C., metro region. WTOP is committed to providing a welcoming, professional environment for our employees; free of harassment, discrimination and marginalization, with ongoing habits that incorporate our unique experiences into the overall success and continuous evolution of our organization.</div></div></li><div></div><li><div><div> 
</div><div>
When extending an offer, the company considers a variety of factors such as (but not limited to) the candidate's work experience, education/training &amp; key skills as well as internal peer equity and other market and business considerations. The hourly rate of pay for this position is $26.93 to $30.00 per hour. For information regarding our benefits, please copy the link below and paste in your browser: https://hubbardbroadcasting.com/our-company/working-here/</div></div></li><div></div><li><div><div> 
</div><div>
We are an equal opportunity employer, including disability/vets.</div></div></li><div></div><li><div><div> 
</div><div>
Hubbard Broadcasting has been committed to representing the communities we serve since our founding over 100 years ago. The same holds true today. We know the best way to accomplish this is by recruiting and retaining top talent from diverse cultures, life experiences, and world views. With dignity and respect, we value YOU and everything that makes YOU uniquely YOU.</div></div></li></ul><div></div>

WTOP Digital Writer/Editor, PT Freelance

Katten

<div><div><div><div><div>Requisition ID:
</div><div>7379</div>
</div>
</div></div><div>Katten is a full-service law firm with approximately 650 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm&rsquo;s core areas of practice include corporate, financial markets and funds, restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.
Technology Learning Specialist
Under the general direction of the IT Training Manager and according to established Firm policies and procedures, is responsible for all aspects of the Firm's training program relative to desktop applications, its structure, and design. Conduct training of new employees and current staff on all levels. Maintains professionalism and strict confidentiality in all client and Firm matters.
The Technology Learning Specialist position can be located in the Chicago, New York, Washington DC, Dallas, Charlotte, or Los Angeles office. Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).
Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Conduct new-hire training to include firm core applications and in some cases telephone systems, in a classroom environment, one-on-one training or remote (distance learning) training.</li><li>
Coordinate with office administrators, human resources staff, other administrative departments as needed, and practice group leaders to determine users' training needs. Assist in the development of training courses to meet those needs.</li><li>
Apply instructional design principles to develop effective learning objectives, course outlines, practice exercises, assessments, and supporting materials for instructor-led, virtual, blended, and self-paced training.</li><li>
Coordinate and conduct training sessions for existing employees during conversions and major upgrades. Ensure firm-wide consistency in training curriculum.</li><li>
Document training procedures, create training manuals, quick reference cards, etc., and keep all documentation up to date. Able to assist in creation of in-house e-learning content. Design, develop, and maintain in-house e-learning content, including screen recordings, tutorials, short instructional videos, simulations, and other digital learning resources.</li><li>
Develop technology training videos and e-learning assets using Camtasia or similar tools, including scripting, screen recording, editing, captioning, quality review, and publishing content for use in the firm&rsquo;s LMS or other approved training platforms.</li><li>
Coordinate with Help Desk and other IT staff to create and maintain application reference materials on the firm's DMS and intranet.</li><li>
Assist and coordinate training for other offices.</li><li>
Conduct video conference training sessions for other offices when required.</li><li>
Conduct firm offered training sessions placed on the LMS calendar. Assist in management of the LMS.</li><li>
Participate in special projects, as required.</li><li>
Evaluate publicly available training materials for possible use by the firm.</li><li>
Learn all new and upgraded software/hardware and assist in developing technical documentation and teaching aids such as training user guides, quick reference cards, demonstration models, multimedia visual aids, computer tutorials, and reference works.</li></ul>
Knowledge, Skills and Abilities<ul><li>
Associate's degree or equivalent and two or more years technical training experience specifically in developing, implementing, and conducting applications training pertaining to a large practice law firm; or equivalent combination of education and experience.</li><li>
Must be quality and results oriented with excellent writing skills and substantial experience in writing technical documentation (e.g., training manuals, quick reference guides, etc.). Strong conceptual understanding of desktop applications and MOS Certificate preferred.</li><li>
Computer proficient with advanced technical and working knowledge of all Microsoft Office Suite applications (including templates, macros, styles, etc.). Extensive knowledge of document formatting and an understanding of document management systems and Internet software. Working knowledge or ability to learn other applications/software (InterAction, iManage, Template &amp; Numbering suite, e-Mail Filing, etc.) the firm uses.</li><li>
Excellent analytical and technical skills requiring an aptitude for detail, precision, and logic with comprehensive knowledge of a Windows environment and the various applications utilized by the firm in order to provide training and write technical documentation.</li><li>
Proactive with the ability to identify, define, and analyze detailed support issues and problems and to recommend and implement solutions. Ability to interpret technical instructions in layman&rsquo;s terms and apply to practical situations.</li><li>
Exhibit high degree of initiative with demonstrated troubleshooting, problem resolution, and follow-through skills in order to manage multiple priorities in a fast-paced, detail-oriented, and consistently changing work environment with the ability to make decisions based upon results of research.</li><li>
Excellent interpersonal, verbal, and written communication skills with the ability to communicate with courtesy and diplomacy and efficiently follow written and verbal instructions.</li><li>
Ability to provide technical information and training to a diverse group of users having different levels of computer expertise including attorneys, support staff, and clients. In addition, maintain effective relationships with vendors and consultants.</li><li>
Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment. Ability to act independently and make decisions within scope of the position's responsibilities.</li><li>
Excellent organizational skills including record keeping, data collection, and system information. Ability to compile and analyze data and communicate ideas and conclusions clearly and concisely in report format, written correspondence, e-mail, or verbally.</li><li>
Possess excellent knowledge of reading, writing, grammar, spelling, punctuation, proofreading, and formatting in order to interpret and analyze source data and write technical instructional/informational documentation.</li><li>
Ability to operate standard office equipment, including computer, printer, telephone, photocopier, scanner, calculator, facsimile, etc.</li><li>
Ability to occasionally retrieve and distribute files, technology-related items, written documentation, or office supplies weighing up to 20 pounds.</li></ul>
The annualized salary range for this position in the Washington D.C. office is $75,000 to $90,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.
We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy, and long-term and short-term disability policies.
Katten Muchin Rosenman LLP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-DNI</div></div>

Technology Learning Specialist

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